Solving complex challenges

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2 Solving complex challenges Microsoft is committed to partnering with government leaders around the world in addressing their most pressing societal challenges through technology.

3 Solving complex challenges Focused on Eight Sustainable Development Goals

4 A Cloud for Global Good

5 Data Analytics Cloud

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7 TRUSTED Privacy Secure and reliable Cybercrime prevention Government access Cross-border data flows

8 RESPONSIBLE Balancing human rights and public safety Technology fraud and online exploitation Environmental sustainability Artificial intelligence

9 INCLUSIVE Affordable and ubiquitous Digital literacy Next generation skills Accessibility Supporting business of every size

10 CUSTOMER STORIES CityNext

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13 Intelligent teknologi letter livet for kronisk syge patienter i Danmark VENZO Innovate, er netop ved at lancere et pilotprojekt på et dansk hospital, der har til formål at udvikle en digital applikation til intelligent maskinel behandling af sårbilleder ved brug af machine learning og digital billedanalyse. Udviklingen af en algoritme vil gøre det muligt at sortere i billederne og automatisk kunne genkende sår, som kræver behandling eller nærmere undersøgelse af sundhedsfaglige. Det vil dermed være muligt at prioritere de behandlingstrængende gøre det lettere at være patient og frigøre ressourcer hos de ansatte. Det er et projekt med et stort potentiale for den danske sundhedssektor Christoffer Mors, administrerende direktør, VENZO Innovate. Read more at

14 Proactive Energy-App Based On Intelligent echnology Challenge Reactive approach to energy utility Increasing digital demands from customers Strategy Cloud-based solution incorporating advanced machine learning New algorithms developed with Technical University of Denmark Results The first app on the market with a proactive approach to energy utility Personal forecast available within seconds 10,000 downloads within first 8 weeks Our ambition is to help our customers save or optimize their energy utility with the Watts app. As a new feature, it reacts proactively and informs you when your usage changes. Per Madsen, Business Partner & Product Owner Smart Energy Solutions, SEAS-NVE

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16 Redefining the hearing experience Challenge Strategy Results A changing hearing aid market demanding agility in service, sales and operations Increased IT complexity for an expanding global company Enriching the universe around hearing aids with new services Optimizing operations across the value chain Committing to the global accessibility and possibilities in the cloud New products and services, enhanced by data-driven insights collected across multiple touchpoints Engagement with end-users in a more personal and valuable way Improving customer service with new digital tools Hearing aids have become so small that in the future Having it's more the right the platform software for and the services surrounding the hearing aid that's becoming competing in really and innovating the global hearing aid industry important. Bo Bendsen, CIO, Widex

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18 ESTONIAN GOVERNMENT Optimize government operations and rapidly deliver new agency and citizen services capabilities We believe in providing absolutely top-level Government services, doing it in the most efficient way possible. And that s why need Microsoft s help. Taavi Kotka CIO Estonian Government Estonia Learn More

19 MUNICIPALITY OF HOLLANDS KROON Employee morale is up, absences and costs are down, and the city is working to harness the power of fully digitized information to improve decision making. With Microsoft solutions, we can extract actionable information out of our data that just was not possible before. We ve come a long way already, but there are still many great adventures ahead to make our city even smarter and make our citizen services even better. Arthur Cremers Municipality of Hollands Kroon Director The Netherlands Learn More

20 TACOMA PUBLIC SCHOOLS The district is helping boost graduation rates from 55 percent to 78 percent. More than anything, the combination of new visionary leadership with sophisticated data analytics is helping drive improvement in graduation rates. Shaun Taylor CIO Tacoma Public Schools United States Learn More

21 DUTCH NATIONAL POLICE CORP Dutch police improve public safety with cloud-based social media monitoring tool I immediately thought, Ah! We could use this to scan and monitor social media and get more information about incidents to our colleagues on the street. Ronald Otten Operational Intelligence Expert Dutch National Police Corps Almere, Netherlands Learn More

22 23 Our customers and society expect us to maximize the value of technology while also preserving the values that are timeless. Satya Nadella

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