Cntents 1. Setup Instructins...3 1.1 Administratin...3 GPS Device Inf...3 Peple Management...4 Vehicle Setup (Fleet and Asset Devices)...5 Vehicle Grup Setup...7 Departments...7 Camera Management...8 Public View...9 Message Respnses... 11 1.2 Settings... 12 User Settings... 12 Cmpany Settings... 12 2. Operating Instructins... 14 2.1 Fleet Tracking... 15 Current Tracking... 15 Vehicle Map Histry... 16 Alert Feed Event Alerts... 18 Tw-Way Messaging... 19 Map Features... 22 2.2 Reprting... 24 Current Fleet Status... 24 Vehicle Histry... 25 Event Alert Histry... 26 Maintenance Reprt... 27 Activity Summary... 28 Page 1 f 44
Activity by POI/Gefence... 29 Wrking Time... 30 Distance by State/Prvince... 31 2.3 Management... 32 Odmeter/Hurs... 32 Event Alerts... 33 Maintenance Alerts... 36 Pints f Interest / Gefence Setup... 38 3. Mbile App... 40 4. Supprt/Feedback Optins Available... 44 Please Nte: Razr Tracking utilizes Ggle Maps fr ur map views. We encurage yu t be n the current brwser versin fr Internet Explrer, FireFx, r Chrme t imprve yur experience with Razr Tracking. Page 2 f 44
1. Setup Instructins The GPS ID numbers have been pre-entered int yur system. When a GPS unit is first installed this icn will shw up n the map nce satellite & cell cnnectin is made. *Please nte that after yur fleet tracking devices have been installed, there is an initial 24-48 hur time perid where the device needs t make its first cnnectin t the satellite. This is cmpletely nrmal. Smetimes the initial cntact is made within a few minutes, but n ther ccasins, it takes a bit lnger. If the set up takes lnger, please let us knw and we ll lk int it immediately. All set up will be dne frm this menu n the left. Set up is perfrmed frm the ADMINISTRATION area f the menu. Additinal ptins are available in Settings > Cmpany Settings. 1.1 Administratin Administratin Menu: GPS Device Inf GPS ID numbers have been pre-entered int the system. This prvides a listing f all GPS Device ID s assigned t yur custmer accunt and the Vehicle ID assciated with it. The GPS Device Inf listing will shw Vehicle Id s with n GPS device attached. Reference chart nly, n set up required. An ptin t print r exprt is available Page 3 f 44
Peple Management This is where emplyees are assigned their wn lgin and passwrd, r designated as a vehicle peratr. Create a Persn: Navigate t Administratin > Peple Management Click Add New User buttn First Name: Enter the first name f the user Last Name: Enter the last name f the user System Lgin: If checked, this will pen additinal fields which are required fr a system lg in Email Address: Enter the email address f the user User Name: Enter the user name they will use t lg in Passwrd: Enter the passwrd fr the user Cnfirm Passwrd: Re-enter the passwrd fr the user Departments(s): If using Departments and yu wuld like t restrict user access t nly the Departments selected, use the checkbxes. If nt using Departments, there will nt be any infrmatin here. Distance Units: This will default t the designated cmpany setting, yu can change between Metric and US fr individual users. Rle: Use the drp dwn t select a Rle Admin: Has access t all areas f the Razr Tracking system Manager: Access t Fleet Tracking Reprting Maintenance Administratin User: Access t Fleet Tracking Reprting GPS Device Inf Viewer: Has access nly t Fleet Tracking API: t be used fr sharing data with third party vendrs. Cntact us fr the API Dcumentatin and fr a list f any knwn vendrs the API will wrk with. Will require yu t read and accept a disclaimer regarding data share. Is Operatr: If checked, this Persn will be shwn in the Vehicle Set Up drpdwn fr Operatr. The remaining driver infrmatin is ptinal. Click Add User buttn t save the user infrmatin NOTES: When yu create a new System User, set an initial passwrd. When that system user lgs in fr the first time, they will be prmpted t set their wn passwrd Page 4 f 44
System Users have the ability t change their passwrd whenever they want. Once lgged in, g t Settings > User Settings t access this ptin. If a system user frgets their passwrd, tw ptins are available: have ne f yur Admins reset the passwrd as usual. The System User can access the system with that passwrd, then change passwrd at their discretin. Frm the Lgin screen, click the Reset Passwrd link. An email will be sent t the email address assciated t the user name. Fllw the instructins in the email t reset yur passwrd. Edit r Update a Persn: Navigate t Administratin > Peple Management Click the Edit Icn t the left f the Name Update fields as needed. User Name may nt be changed Click Reset Passwrd t change a user passwrd. Fill in New Passwrd and Cnfirm Passwrd fields Click Save Changes buttn t save yur changes NOTES: Cntact Razr Tracking custmer service fr passwrd change t the Master User Accunt. Delete a Persn: Navigate t Administratin > Persn Management Click the Delete icn (red X) t the left f the Name Click Yes t Delete the Persn, click N t cancel the delete prcess NOTES: The Master User Accunt cannt be deleted. Yu cannt delete yurself (delete nt allwed fr the user lgged in). Vehicle Setup (Fleet and Asset Devices) Create a Vehicle: Click ADD NEW VEHICLE Vehicle ID - is the name that will appear n the map if yu use the label ptin. Operatr - Assign an Operatr t this vehicle if desirec. If there are multiple Operatrs fr this vehicle, yu can leave this set t Nne r assign it t the main Operatr. Operatrs must be set up using the Peple Management instructins befre Operatrs will be listed in this drpdwn. GPS Device Click drp dwn arrw, select the GPS - ESN number installed in this vehicle. Nte: The GPS Devices listed in this drpdwn are devices nt currently assciated with any vehicles. A GPS Device can be assigned t nly ONE Vehicle at a time. Is Active? Check the bx fr vehicles yu want listed in the drp dwn bxes when using the system. If ne is ut f service fr repair, seasnal, etc., yu may want t uncheck this bx. Page 5 f 44
Ntes: Inactive vehicles will NOT shw n any vehicle drpdwns, map views, r reprts. If yu use mnthly reprting, we recmmend perfrming all reprts fr the vehicle befre yu inactivate the vehicle. Re-activating the vehicle will bring the vehicle back nt maps, reprts, and drpdwns. Marking a Vehicle inactive DOES NOT suspend the service t the device. T suspend service, please cntact Custmer Supprt. Vehicle Icn 46 t chse frm. Selecting a Vehicle Icn, then clicking Preview will display the icn abve the drpdwn s yu knw what the icn will lk like n the map. Display Label n Map Check the bx if yu want t use the vehicle labels. (Picture abve) Map Label Clr 7 clrs t chse frm. This can be used t easily identify different fleets. Departments(s): If using Departments and yu wuld like this vehicle t display nly fr certain departments, use the checkbxes t indicate which Departments this vehicle is attached t. If nt using Departments, n selectin is necessary. Wrking Time Supprted? Check the bx fr vehicles whse GPS Device is set up t capture a secndary time based input. See the Wrking Time Reprt sectin f the User Guide fr additinal infrmatin. Shw Shrt Idles: If checked, the Vehicle Map Histry and Vehicle Histry Reprt will shw any time the vehicle idles If nt checked, the Vehicle Map Histry and Vehicle Histry Reprt will shw idles nly if the vehicle has idled lnger than 3 minutes, idling less than 3 minutes will cunt as mving. The remaining vehicle infrmatin is ptinal. Click ADD VEHICLE This vehicle will be displayed n yur map when the GPS is installed and has made cntact with the satellite. Edit r Update a Vehicle: Navigate t Administratin > Vehicle Set Up Click the Edit Icn t the left f the Vehicle Name Update fields as needed. Click Save Changes buttn t save yur changes NOTE: T mve a GPS Device frm ne vehicle t anther, fllw this prcess: Original Vehicle: Edit the Vehicle in Vehicle Set Up, set the GPS Device field t nne. New Vehicle: Edit the Vehicle in Vehicle Set Up, set the GPS Device t the crrect value. Delete a Vehicle: Navigate t Administratin > Vehicle Set Up Click the Delete icn (red X) t the left f the Vehicle Name Click Yes t Delete the vehicle, click N t cancel the delete prcess NOTE: Deleting a vehicle will remve the assciatin between the Vehicle and the GPS Device, as well as remve the Vehicle frm any Vehicle Grups. Page 6 f 44
Vehicle Grup Setup Vehicle Grup Setup allws yu t create grups f yur vehicles. If yu have certain vehicles yu always want t see tgether n reprt views, creating a grup will allw yu t see thse vehicles at ne time. If desired, a vehicle can belng t multiple Vehicle Grups. Create a Vehicle Grup: Navigate t Administratin > Vehicle Grup Setup Click Add New Vehicle Grup buttn Grup Name: type in a name fr this Vehicle Grup Vehicles: Click the checkbx next t the vehicles yu want added t the Vehicle Grup. Departments(s): If using Departments, select ne r mre Departments fr this Vehicle Grup. If nt using Departments, n selectin is necessary. Nte: If a Vehicle Grup includes vehicles frm multiple Departments, the users will nly be able t see the vehicles matching their user department settings. Click Add Vehicle Grup buttn t save the Vehicle grup Edit r Update a Vehicle Grup: Navigate t Administratin > Vehicle Grup Setup Click the Edit Vehicle Grup Icn t the left f the Vehicle Grup Name Update the checkbxes t indicate vehicles in the Vehicle Grup Click Save Changes buttn t save yur changes Delete a Vehicle Grup: Navigate t Administratin > Vehicle Grup Setup Click the Delete Vehicle Grup icn (red X) t the left f the Vehicle Grup Name Click Yes t Delete the grup, click N t cancel the delete prcess Departments Departments are designed t allw users t view and run reprts fr their particular grup f Vehicles. Departments are nt required fr the system t functin. Rules relating t Departments: If a user has ZERO Departments attached t the user, that user can see ALL vehicles regardless f Department. Once a user has ONE r MORE Department assigned, that user is nw restricted t ONLY the Vehicles in thse Departments. These rules are valid fr any f the User Rles (Admin, User, Viewer) An Admin with Department Restrictin (Lcal Admin) cannt create new Departments, but can edit the Departments they belng t. Page 7 f 44
An Admin with NO Department Restrictin (Glbal Admin) can create and update Departments as well as Users, Vehicles, and Vehicle grups fr ALL Departments. The Master Accunt cannt be restricted by Department. Create a Department Navigate t Administratin > Department Management Click Add New Department buttn Department Name: type in a name fr this Department Users: Vehicles: Expand the Users area by clicking the + sign. Select Users fr this Department. Expand the Vehicles area by clicking the + sign. Select Vehicles fr this Department. Vehicle Grups: Expand the Vehicle Grups area by clicking the + sign. Select Vehicle Grups fr this Department. Click Add Department buttn t save the Vehicle grup Edit r Update a Department Navigate t Administratin > Department Management Click the Edit Department Icn t the left f the Vehicle Grup Name Update the checkbxes t update Users, Vehicles, and Vehicle Grups Click Save Changes buttn t save yur changes Delete a Department: Navigate t Administratin > Department Management Click the Delete Department icn (red X) t the left f the Department Name Click Yes t Delete the Department, click N t cancel the delete prcess Camera Management If using cameras prvided by Razr Tracking, set up fr the Camera Prjects will be handled via Camera Management. If yu d nt have any Razr Tracking cameras, n set up is necessary here. Manage Camera Prjects Add Prject Navigate t Administratin > Camera Management > Manage Camera Prjects Click Add Prject buttn Fill in all fields shwn Prject Name: this prject name will shw n the map when the current date falls between the Start and End dates Start Date: chse a start date fr the prject Page 8 f 44
End Date: chse an end date fr the prject Latitude & Lngitude: these values will be used t place the camera icn n the Current Tracking map. T easily find a latitude & lngitude value, g t http://maps.ggle.cm and enter in the address r destinatin clsest t where the camera is lcated. Right-click n the map n the lcatin, chse What s Here Latitude and Lngitude will display beneath the address search bar Camera: drpdwn t select the Razr Camera fr this prject Click Add Prject Edit r Update a Camera Prject: Navigate t Administratin > Camera Management > Manage Camera Prjects Click the Edit Camera Prject Icn t the left f the Camera Prject Name Update fields as needed Click Save Changes buttn t save yur changes Delete a Camera Prject: Navigate t Administratin > Camera Management > Manage Camera Prjects Click the Delete Camera Prject icn (red X) t the left f the Camera Prject Name Click Yes t Delete the prject, click N t cancel the delete prcess Public View The Public View is designed t allw yur end custmers, stakehlders, r subcntractrs a limited view f the system withut having t set up individual users. Add Public View Navigate t Administratin > Public View Click Add New Public View buttn Fill in fields Public View Name: fill in a name fr the Public View Public View URL: this field will be aut ppulated by the system. Is Active?: Checked indicates the Public View is active Display Left Navigatin Panel: Check this if yu want the end users t see the left menu panel Current Tracking Display All frm Current Day: If checked, the Current Tracking map will shw all tail pints fr the current day Shw Vehicle Map Histry: If checked, the users will be able t access Vehicle Map Histry Activity t Shw: All: Will shw all tail pints Ignitin n nly: Will shw tail pints nly when the ignitin is n Wrking Time nly: Will shw tail pints nly when Wrking Time is active Vehicles: Select which vehicles t include Vehicle Grups: Select which vehicle grups t include in the drpdwn menus. Nte: Vehicles MUST be selected, selecting vehicle grups nly will nt display vehicles Page 9 f 44
Camera Prjects: Select which camera prjects t include. Click Add Public View Edit r Update a Public View: Navigate t Administratin > Public View Click the Edit Icn t the left f the Public View Name Update fields as needed Click Save Changes buttn t save yur changes Delete a Public View: Navigate t Administratin > Public View Click the Delete icn (red X) t the left f the Public View Name Click Yes t Delete the Public View, click N t cancel the delete prcess Use the Public View Use this autmatically generated URL in the fllwing ways: Embed t yur website, r create a link n yur website t this url Send the URL t specific peple wh yu want t give partial system access t. Yu always have the ptin t DELETE r INACTIVATE this Public View URL if yu ever need t! What the Public View lks like A slimmed dwn versin f Razr Tracking map views that shw ONLY the vehicles that yu selected! N access t the Alert Feed, r any Reprts. Page 10 f 44
Message Respnses Message Respnses are designed fr use with Tw-Way Messaging, as a way t allw a user t quickly respnd with a predefined respnse. Yes, N, IDK: this message respnse is system defined. Add Message Respnse Navigate t Administratin > Message Respnses Click Add Message Respnse buttn Fill in fields Respnse Name: fill in a name fr the Message Respnse Respnses: type in a respnse, then click add. D this fr as many respnses yu want included in this Message Respnse grup. Click Add Message Respnse Edit r Update a Message Respnse: Navigate t Administratin > Message Respnses Click the Edit Icn t the left f the Respnse Name Update fields as needed Click Save Changes buttn t save yur changes Delete a Message Respnse: Navigate t Administratin > Message Respnses Page 11 f 44
Click the Delete icn (red X) t the left f the Respnse Name Click Yes t Delete the Message Respnse, click N t cancel the delete prcess 1.2 Settings User Settings Change Passwrd User Settings will allw yu t change yur wn passwrd. Passwrd changes are required every 12 mnths, and the system will prmpt yu at that time frm the lg in screen t change yur passwrd. At any ther time, the Change Passwrd ptin can be accessed. Enter yur Existing Passwrd, and yur New Passwrd in the fields shwn. Distance Units A System User s distance units are defaulted riginally frm the Cmpany Setting, hwever, can be updated n a User by User basis, OR by the User. Tw ptins are available: Metric r US. If Metric, values within the system will be shwn as Kilmeters Per Hur, and Degrees Celsius. If US, values within the system will be shwn as Miles Per Hur, and Degrees Fahrenheit. Cmpany Settings Only displays fr Admin Rle. General Settings allws yu t select cmpany-wide settings r default values. Time Zne: select the time zne fr the accunt. Only ne time zne can be chsen fr yur cmpany Adjust fr Daylight Saving Time: If yur state fllws the daylight savings time changes, select this ptin Page 12 f 44
Shw Shrt Idles: This setting will be the default value fr new Vehicles yu add t yur accunt. Changing this setting will nt affect any existing Vehicles. Lcalizatin: Default Distance Units: Metric r US. Value chsen will default t new system recrds. Map Display Settings Check this bx if yu want all the vehicles n the map t have an ID tag displayed abve the vehicle. If yu d nt want all vehicles t have ID tags, yu can select individually in the Vehicle Setup. Messaging Allw Messaging Acrss Departments check this bx t allw users t message users wh are nt within their same department. Page 13 f 44
2. Operating Instructins http://www.razrtracking.net/lgin.aspx Enter yur Lgin and Passwrd. Frgt Passwrd: If yu have frgtten yur passwrd, a passwrd reset link can be emailed t yu. Yu are required t prvide yur username. Once yu receive the passwrd reset email yu can fllw the link embedded in it t change yur passwrd. Once lgged in - The map will lad displaying the lcatin f the active vehicles. NOTE: If using Departments, nly the vehicles matching the user s department selectins will be shwn n the map and in the drpdwns. Tracking ptins and reprts are selected frm the left clumn. Optins available are dependent upn the Rle f the User lgged in. Page 14 f 44
2.1 Fleet Tracking Current Tracking Vehicle t Display: Select All Vehicles t view entire fleet r Vehicle Grup t view nly the vehicles assigned t that grup. Yu may als select ne vehicle frm the drp dwn list t zm in n its Lcatin. If yu select a single vehicle, a Fllw Vehicle ptin becmes available. Check this bx t keep the selected vehicle center screen as it is mving. Vehicle Grup If yu select a Vehicle Grup, the Current Tracking map will shw just the vehicles included in that grup. Department If yu select a Department, the Current Tracking map will shw nly the vehicles attached t that Department. Number f Tail Pints per Vehicle: If yu select an individual vehicle, an additinal parameter ptin is shwn. Fr an individual vehicle, yu can chse: Up t a maximum f 500 tail pints, r Click the checkbx fr Display All Frm Current Day. This ptin will verride the Number f Tail Pints per Vehicle value, and will shw all tail pints fr the current day n the Current Tracking map view. Display all frm Current Day: available fr individual vehicles r Vehicle Grups f 10 r fewer vehicles. Page 15 f 44
Nte: Number f Tail pints is nt available fr Asset Tracking units.. Click n any arrw fr vehicle infrmatin at that lcatin Camera Prject: If using Razr Cameras, select a Camera Prject frm this drpdwn t see the current still view frm the camera. Utilize the arrws and zm ptins t mve the camera arund and a new current view will be returned NOTE: These images are returned directly frm the camera and are nt saved in the Histrical Pht Archive fr the camera. View Prject Archive The View Prject Archive area will allw yu t see histrical still phts fr each prject. Prject Name: drpdwn listing all Razr Camera Prjects Start Date End Date Start and End date will default t the prject start and end dates fr reference. Select date and times within this range t view histrical phts fr the prject. Vehicle Map Histry NOTE: 300 phts are returned at a time frm the server. Select a vehicle/asset frm the drp dwn list. System defaults t the current day. Enter Start & End date fr ther histry ranges. Click View Vehicle Histry. Page 16 f 44
Asset Devices Assets appear n the map displayed by pings during selected Date/Time range. Fleet Devices The map will display a trail fr all data within the selected Date/Time range. Individual arrws can be clicked fr infrmatin at that lcatin. Field Histry can be viewed. If Wrking Time is set up n the GPS Device, and enabled in the system, Blue arrws will indicate wrking time. Page 17 f 44
If a vehicle is set t Shw Shrt Idles, all idle times will be shwn n the map histry. If a vehicle is nt set t Shw Shrt Idles -any Idle icn n the map indicates idling fr ver 3 minutes. Alert Feed Event Alerts All user rles in the system (Viewer, User, r Admin) nw have a way t see the alerts as they are triggered! This will likely be mst helpful fr thse using POI/Gefence Alerts s yu can see easily when yur vehicles are crssing int r ut f thse areas giving yu time t prepare vehicle lads! The tp right side, yu will see a buttn fr Alert Feed. If there are NEW alerts that yur lgin has nt reviewed, the Alert Feed buttn will shw in red clr. Click Alert Feed t pen the Feed the feed will display n the right side f the Razr Tracking screen. The mst recent 30 triggered alerts will display, yu can use the scrll bar t review. Page 18 f 44
Click the Alert Feed buttn again t clse this list. NOTE: All triggered Event alerts marked fr Include In Alert Feed will shw in this list. Hver ver the bar shwing hw lng ag t have it pp up with the actual date and time f the triggered alert! Tw-Way Messaging All user rles in the system (Viewer, User, Manager, r Admin) nw have a way t message ther users within the system. The tp right side, yu will see a buttn fr Messages. If there are NEW messages that yur lgin has nt reviewed, the Messages buttn will shw in red clr. Click Messages t pen the cnversatin list, this list will display n the right side f the Razr Tracking screen. Click the Messages buttn again t clse this list. Page 19 f 44
Viewing and Sending Messages Click Messages and then click int the message yu want t read. Frm there, just type yur respnse and click SEND. Yur message will be delivered t the ther user accunt when they lg in (r if they have ntificatins enabled n their mbile device fr the Razr Tracking app) they will see a new message symbl. Predefined Message Respnses Predefined respnses are fr when yu want the receiver f the message t send yu a quick answer r a respnse with minimal distractin t the persn ut in the field. An example f this is asking smene: Will yu be dne with the field by 4pm? Yu want a quick respnse f either Yes, N, r I Dn t Knw (Yes/N/IDK). Yu can create yur wn Predefined respnses but we have set up ne already fr yu! Admin rles can g t Administratin > Message Respnses and set up standard respnse ptins. We tk care f adding Yes/N/IDK fr yu (IDK stands fr I dn t knw ). Hw d I send a message requesting a predefined respnse? Click the New Message ptin. Select the user yu are sending the message t. Type in the message, r questin yu want them t answer. Select Respnse Type = Predefined. Select with Respnse Optin Click SEND Hw d I send a message requesting a custm predefined respnse? Alng with selecting nly cmpany predefined respnses, yu can define yur wn respnses n the fly. (Available t create this respnse type nly frm the Web view, nt available via mbile app). Page 20 f 44
What des the ther user see fr a respnse request? The user can select a respnse and submit and they can als enter text and send (if additinal text is needed). Delete a Message Cnversatin Clicking the X when in the Cnversatin List will remve that cnversatin frm yur list. It des nt delete the cnversatin fr the ther user invlved in the cnversatin. Page 21 f 44
Map Features Map Style Optins Map is the standard display shwing a flat map. As yu zm in, additinal infrmatin displays (city names, street names, etc) Terrain is a subset f Map: this will verlay a view shwing hills, muntains and ther terrain. Satellite view will shw a picture style f the map, the image displayed is the mst recent image prvided by Ggle Maps API. Lcatins if selected, names f natinal landmarks, parks, cities, etc will be displayed. Address Search Available n Current Tracking and Vehicle Map Histry type in a business name, r an address and press Enter the map will zm directly t that address Includes the type ahead functinality f Ggle Maps Data Overlay Optins Current Radar (Weather) Current Radar is available fr Current Tracking nly. Nt available n Vehicle Map Histry. If selected this will display a weather map ver the map view letting yu knw the weather cnditins in the area f yur vehicles. Page 22 f 44
Twnship/Sectin Overlay Twnship/Sectin grid lines are available fr bth Current Tracking and Vehicle Map Histry. If selected, this will shw a twnship/sectin map ver the map view. Grids shwn are dependent upn the map zm level. Twnships will display first, then further zm will shw Sectins. States currently included in the Twnship/Sectin verlay: Mntana, Nrth Dakta, Suth Dakta, Iwa, Nebraska, Kansas, Minnesta, Oklahma. Pints Of Interest POI/Gefences are available fr bth Current Tracking and Vehicle Map Histry. Selectin ptins displayed items determined by selectins. Tp level Pints f Interest : will shw ALL Active POI/Gefences Expand Pints f Interest (click the + sign) t shw a list f POI Types fund fr yur cmpany. If POI Type ther exists in yur data yu can expand the Other item t see further grupings f Types. Page 23 f 44
2.2 Reprting Current Fleet Status Viewing infrmatin fr yur entire fleet r grup is quick and easy. Select either a Vehicle Grup, r Department t limit the reprt. Display Unassigned GPS Devices: Check this bx t include installed devices nt assigned t a vehicle ID. This ptin will nly exist fr users with a Glbal Admin status. Display Inactive Vehicles: Check this bx t include inactive Vehicles in the reprt utput. Click Generate Reprt. Data srts initially by Last Reprted Time (ldest date at the tp) Click the arrws in the heading t srt by that clumn. Unassigned GPS Devices display with this infrmatin: Inactive Vehicles will display just like Active Vehicles. Print Reprt and Exprt T CSV ptins are available. Page 24 f 44
Vehicle Histry Select a vehicle/asset frm the drp dwn list. The System defaults t the current day. Enter Start Date - End Date fr ther histry. Fleet vehicles will have a Mving Interval (apprx) field. The reprt will display infrmatin at 0 5 minute intervals. 0 minutes will list every ping lcatin. Nte: Asset tracking units will nt display the Mving Interval field. Click Generate Reprt. Print Reprt and Exprt t CSV ptins are available. The reprt belw lists an Asset at 12 hur intervals. The reprt belw lists the vehicle infrmatin at 3 minute intervals. This can be adjusted frm 0 (every ping) t 5 minutes in the Mving interval field. Page 25 f 44
Event Alert Histry The Event Alert Histry will generate a reprt fr the Vehicle(s) r Vehicle Grup selected, yu can custmize the parameters t fcus n a specific vehicle and date range, as well as which Alert Type. Any alerts generated by the system based n the Event Alert set up will shw in Event Alert Histry. The default view can be shwn by just selecting Generate Reprt with the preladed ptins. Vehicle: Select All Vehicles, an individual vehicle r a Vehicle Grup (belw) Vehicle Grup: Reprt lists nly vehicles in this grup. Department: Reprt lists nly vehicles attached t that Department. Start Date: Select a Date and Time. End Date: Select a Date and Time Alert Type: Select either All Types r chse a specific Alert type. Srt By: Select the Srt ptin Vehicle ID lists the triggered alerts in Vehicle ID rder Operatr Name lists the triggered alerts in Operatr Name rder Alert Type lists the triggered alerts by Alert Type Date/Time lists the triggered alerts in Date/Time rder Click Generate Reprt t display the reprt. Click the arrws in the heading t srt by that clumn. Event Alert Histry Output: Data displays fr the reprt time frame Vehicle ID: ID f the Vehicle Operatr Name: If an Operatr is assciated t the vehicle, the Operatr Name will display Date/Time: Displays the date and time the Alert was triggered. Alert Type: the type f alert triggered. Alert Value: the value f the infractin which triggered the alert Address: the address where the infractin ccurred. Page 26 f 44
Print Reprt and Exprt t CSV ptins are available. Maintenance Reprt The default view can be shwn by just selecting Generate Reprt with the preladed ptins (abve). Vehicle: Select All Vehicles, an individual vehicle r a Vehicle Grup (belw) Vehicle Grup: Reprt lists nly vehicles in this grup. Department: Reprt lists nly vehicles attached t the Department. Alert Type: Select either All Types r chse a specific Alert type. Alert Sub-Type: Narrw results by Sub-Type. Srt By: Select the Srt ptin Cmpletin Rate - lists the vehicles clsest t cmpleting their assigned alert at the tp. Vehicle ID lists the vehicles alphabetically. Alert Type will grup the Alerts by alert type. Click Generate Reprt t display the reprt. Click the arrws in the heading t srt by that clumn. Print Reprt and Exprt t CSV ptins are available. Page 27 f 44
Activity Summary The Activity Summary ffers the fllwing parameters fr yu t custmize the view. Vehicle: Select All Vehicles, an individual vehicle r a Vehicle Grup (belw) Vehicle Grup: Reprt lists nly vehicles in this grup. Department: Reprt lists nly vehicles attached t that department. Start Date: Select the start date fr the reprt End Date: Select the end date fr the reprt Srt By: Select the Srt Optin Vehicle ID lists the vehicles alphabetically. Idle Time lists the vehicles with the highest amunt f Idle Time at the tp. Mving Time lists the vehicles with the highest amunt f Mving Time at the tp. Ignitin On Time lists the vehicles with the highest amunt f Ignitin On Time at the tp Distance lists the vehicles with the greatest distance at the tp. Click Generate Reprt t display the reprt. Click the arrws in the heading t srt by that clumn. Nte: Activity Summary can be generated fr a date range f up t 120 days. Activity Summary Output: Data displays fr the reprt time frame Vehicle ID: ID f the Vehicle Operatr Name: If an peratr is assciated t the vehicle, the Operatr Name will display First Ignitin On: Date/time f the first Ignitin On ntificatin received First Mving: Date/time f the first Mving ntificatin received Ttal Idle Time: Ttal f all time the vehicle had Ignitin On, but was nt mving Ttal Mving Time: Ttal f all time the vehicle had Ignitin On, and was mving Ttal Ignitin On Time: Ttal f all time the vehicle was n (mving and idle) Ttal Distance: Ttal f distance travelled Print Reprt r Exprt t CSV ptins are available. Page 28 f 44
Activity by POI/Gefence The Activity by POI/Gefence ffers the fllwing parameters fr yu t custmize the view. POI/Gefence: Includes Active POI s. Vehicle: Select All Vehicles, an individual vehicle r a Vehicle Grup (belw) Vehicle Grup: Reprt lists nly vehicles in this grup. Start Date: Select the start date fr the reprt End Date: Select the end date fr the reprt Srt By: Select the Srt Optin Click Generate Reprt t display the reprt. Click the arrws in the heading t srt by that clumn. Activity by POI/Gefence Output: Data displays fr the reprt time frame Vehicle ID: ID f the Vehicle Ttal Idle Time: Ttal f all time the vehicle had Ignitin On, but was nt mving Ttal Mving Time: Ttal f all time the vehicle had Ignitin On, and was mving Ttal Ignitin On Time: Ttal f all time the vehicle was n (mving and idle) Wrking Time: Ttal f all time (idle and mving) that the vehicle s additinal sensr was n. IMPORTANT: Wrking Time is the ttal amunt f Wrking while Ignitin On Idle Time, Mving Time, and Ignitin On time wuld include bth wrking and nn-wrking time. Print Reprt r Exprt t CSV ptins are available. Page 29 f 44
Wrking Time Nte: Additinal device setup and wiring cnfiguratin is needed befre Wrking Time data will be available. An additinal input will need t be cnnected t the device. This input shuld be smething that can capture time (n versus ff). The secndary input ON will add t Wrking Time. The Wrking Time reprt ffers the fllwing parameters fr yu t custmize the view. Vehicle: Select All Vehicles, an individual vehicle r a Vehicle Grup (belw) Vehicle Grup: Reprt lists nly vehicles in this grup. Department: Reprt lists nly vehicles assigned t the department. Nte: Only vehicles with Wrking Time Supprted marked in Vehicle Set Up will appear n this reprt. Start Date: Select the start date fr the reprt End Date: Select the end date fr the reprt Srt By: Select the Srt Optin Vehicle ID lists the vehicles alphabetically. Click Generate Reprt t display the reprt. Click the arrws in the heading t srt by that clumn. Nte: Wrking Time can be generated fr a date range f up t 120 days. Wrking Time Output: Data displays fr the reprt time frame Vehicle ID: ID f the Vehicle Operatr Name: If a Operatr is assciated t the vehicle, the Operatr Name will display Ignitin Off Time: Ttal amunt f time the vehicle s ignitin was ff Idle Time: Ttal f all time the vehicle had Ignitin On, was nt mving, and nt wrking Transit Time: Ttal f all time the vehicle had Ignitin On, was mving, but nt wrking Wrking Time: Ttal f all time the secndary input was On, whether mving r nt mving. Print Reprt r Exprt t CSV ptins are available. Page 30 f 44
Distance by State/Prvince The Distance by State/Prvince reprt will ffer a way t get an verview f miles driven in each State by yur vehicles. Vehicle: Select an Individual vehicle Vehicle Grup: Reprt lists nly vehicles in this grup. Department: Reprt lists nly vehicles assigned t the department. Start Date: Select the start date fr the reprt End Date: Select the end date fr the reprt Click Generate Reprt t display the reprt. Click the arrws in the heading t srt by that clumn. Nte: Miles By State Reprt can be generated fr a date range up t 120 days. Reprt generated will be rganized by Vehicle, and shw number f miles driven in each State. Ttals will display at the tp shwing ttal number f miles per state fr the date range chsen. Page 31 f 44
Exprt T CSV: Will generate a csv file. The csv file des nt include the grand ttals, but will allw yu t pen the file in Excel and srt/ttal as needed. Print Reprt: Will send the reprt t a printer. 2.3 Management Odmeter/Hurs This feature allws yu t mnitr the estimated dmeter and engine hur readings fr each vehicle. Page 32 f 44
T use this feature, yu will need t set a starting dmeter r hurs reading fr each vehicle yu wuld like t track. Last Entered Odmeter and Last Entered Hurs are nt required, hwever, if n reading is entered, the estimated clumns will nt update. Nte: The Odmeter/Hurs estimates, althugh extremely clse, are still nly estimatins based n the GPS infrmatin; Please review yur baseline Odmeter readings n a scheduled basis (6-12 mnths) t ensure they remain within range f Actual miles. Event Alerts There are 7 different Data Pints that can be set up fr a vehicle. Select the Vehicle r Vehicle Grup fr which yu want t create an alert Select the Data Pint (After Hurs Mvement, Harsh Braking, Idle Time, Lw Fuel, POI/Gefence, Speed, Temperature) Idle Time, Speed r Temperature Alerts will display tw fields: Trigger Belw, equal t, r abve Enter the Threshld Value number POI/Gefence Alerts will display these additinal fields: POI/Gefence Name: Select the Gefence Name POI/Gefence Optin: Select frm: Enter Lcatin Page 33 f 44
Exit Lcatin Bth Enter & Exit Bundary After Hurs Mvement Alerts: See belw fr specific infrmatin related t set up. Alert Frequency Select hw ften yu want an email cntaining the alert details. Nte: Gefence Alerts will be generated any time a vehicle mves int r ut f the fence, n alert frequency is required. Nte: Lw Fuel alerts will be generated in these circumstances If the Vehicle has Ignitin ON, and the fuel level transitins t LOW If the Vehicle is turned ON, and the fuel level is LOW Check bx t receive email alert, enter an email address then click Add. When data is received that matches the Event Alert criteria, an email will be generated if email addresses entered n the Alert. Once the Alert Frequency is reached, if the Event Alert is still valid (data received still meets the criteria), anther email will be generated. Nte: Nt all units will measure Temperature. Fr Temperature alerts, an additinal wire and temperature prbe are needed. Cntact us if yu wuld like mre infrmatin n this feature. Vehicle Grup Alerts Imprtant Infrmatin This feature allws yu t select a Vehicle Grup and create ne alert fr all vehicles in the grup. Each Vehicle will receive alerts as if it had an individual alert tied t it. Vehicle Grup alerts are available fr any f the Data pints: Speed, Temperature, Harsh Braking, and After Hurs Mvement. Nte: Deleting a Vehicle Grup will delete any assciated Event Alerts tied t that Vehicle Grup. After Hurs Mvement Alert Imprtant Infrmatin This will allw yu t set up an alert t track if yur vehicles are mving during times they shuld nt be. Nte: Asset devices d nt track mvement. Page 34 f 44
Create an After Hurs Mvement Alert Navigate t Maintenance > Event Alerts Click n Add New Alert Select either an individual Vehicle, r a Vehicle Grup Set Data Pint t After Hurs Mvement After Hur Time: Fill in Start Day and Time, and End Day and Time Click Add Range Nte: yu can create multiple day and time ranges t accmmdate a particular vehicle s nrmal weekly schedule. Alert Frequency: fill in hw ften yu wuld like t be alerted t mvement Alert Using Email: click this checkbx this t be alerted via email Alert Email Address: fill in an email address, click Add Click Add Alert Add ne email address at a time. Update an After Hurs Mvement Alert Navigate t Maintenance > Event Alerts Click n the Edit icn t the left f the alert yu wuld like t update Update fields as needed. Yu can Remve day and time ranges and/r add new ranges Click Save Changes Page 35 f 44
Delete an After Hurs Mvement Alert Navigate t Maintenance > Event Alerts Click n the Delete (red X) icn t the left f the alert yu wuld like t delete Click YES t the questin Are yu sure yu want t delete this alert? Clicking N will return yu t the Event Alert list and will nt delete the alert After Hurs Mvement Alert Example Fr a vehicle whse regular driving hurs are frm 7am-6pm Mnday thrugh Friday, the After Hurs Mvement alert wuld lk like this. This times specified are fr the times yu wuld like t receive alerts (the times the vehicle shuld nt be mving). Event Alert Emails Emails generated frm Event alerts will cntain the Alert Type in the Subject line as well as additinal infrmatin in the bdy f the email letting yu knw the criteria that was met t generate the alert. Maintenance Alerts Create New Maintenance Alert Navigate t Maintenance > Maintenance Alerts Select the Vehicle yu wuld like t update Nte: T create a Maintenance Alert, the vehicle must have an Odmeter r Hurs entered. (T enter this infrmatin, g t Maintenance > Vehicle Usage). Click Manage Maintenance Alerts Fill in the Create Maintenance Alert frm n the right side f the screen. Alert Type: Odmeter Hurs Date Alert Sub-Type: List display is dependent upn Alert Type. Fr Odmeter r Hurs: Trigger: Abve Mileage: either key in the mileage yu want fr the alert, r click ne f the In XXX ptins t add that number f miles t the dmeter (r hurs) reading yu entered in Vehicle Usage. Fr Date: fill in the Alert Date. Page 36 f 44
Alert Using Email have the bx checked if yu wish t receive an email. Alert Ntificatin Email: fill in up t five email addresses, separated with a semi-cln (;). Maintenance Ntes: Enter specific maintenance needs r cmments here. Click Create Alert t save the alert infrmatin. Vehicle Mileage and Hurs will be reviewed nce daily autmatically by the system, and if a Maintenance Alert is reached, an email ntificatin will be sent t yu. The maintenance screen displays Odmeter and Engine Hurs plus the bar will gradually highlight as the alert nears. Update Maintenance Alert Allws updates t the Email and Ntes fields. Navigate t Maintenance > Maintenance Alerts Select the Vehicle yu wuld like t update Page 37 f 44
Click Manage Maintenance Alerts Click Update n the Maintenance Alert Alert Using Email make sure the checkbx remains checked Alert Ntificatin Email: fill in up t five email addresses Add ne email address at a time Maintenance Ntes: If the vehicle has specific maintenance needs that yu want t make nte f, enter thse here. Click Update Alert t save the alert infrmatin. Renew Maintenance Alert Allws updates t the Mileage/Hurs field as well as Email and Ntes. Once yu perfrm the Maintenance n that vehicle, g back t Maintenance Alerts, and Renew the alerts as necessary. Navigate t Maintenance > Maintenance Alerts Select the Vehicle yu wuld like t renew the alert fr Click Manage Maintenance Alerts On the Expired Maintenance Alert, click Renew Fill in the new Mileage r Hurs value Change the Email settings r ntes if desired Click Renew Alert The Renew ptin will remve the existing alert frm the system and replace it with the alert values yu just entered. Delete Maintenance Alert Delete will remve the Maintenance Alert frm the system. Use this ptin if yu n lnger want the alert t display n the Maintenance Reprt and yu n lnger need this alert. Navigate t Maintenance > Maintenance Alerts Select the Vehicle yu wuld like t delete the alert fr Click Manage Maintenance Alerts Click Delete fr the Maintenance Alert Pints f Interest / Gefence Setup The Razr Tracking system can prvide email ntificatins fr Vehicle r Vehicle Grup if they enter r exit a defined gefence area. NOTE: After setting up a Gefence, g t Event Alerts and set up Gefence Alerts fr the vehicles yu want t mnitr ging int and ut f this Gefence. Add Pint f Interest Navigate t Management > Pints f Interest Click Add New POI buttn Fill in all fields shwn Page 38 f 44
POI name: fill in a name fr the Pint f Interest Is Active: checked indicates an active POI. Type: Select Type, used t grup POI s. Als assigns an Icn image. If Type = Other: Fill in a value if desired. This will further refine the ther grup. Select clr f Map Pin POI Type: Single Pint: Click n the map t enter the POI Pin Gefences: Gefence Name: value defaults, but can be changed. Type: Radius: Designate the center pint and enter the radius in miles. Plygn: Click n map t make a plygn using up t 20 pints. Outline will turn green when plygn is cmpleted. Click Add Anther Gefence t have multiple fences within ne POI. Mst POI s will have a single pint r a single gefence. Departments: If using Departments, a POI can be assciated t ne r mre Departments. Ntes: list f ntes attached t the POI. Click Finish t add the POI/Gefence. Edit r Update a POI / Gefence: Navigate t Management > Pints f Interest Click the Edit Icn t the left f the POI Name Update fields as needed Click Save Changes buttn t save yur changes Delete a POI: Navigate t Management > Pints f Interest Click the Delete icn (red X) t the left f the POI Name Click Yes t Delete the POI click N t cancel the delete prcess Delete a Gefence (within a POI): Navigate t Management > Pints f Interest Click the Edit Icn t the left f the POI Name which has the Gefence Open the Gefence field Click the Delete icn (red X) t the left f the Gefence Name Click SAVE CHANGES at the bttm Page 39 f 44
3. Mbile App G t yur app stre, search fr Razr Tracking, and install the app. Once installed pen the app, and lg in. Messages will be the standard initial display: Other Messaging screens. Nte: See the Tw-Way Messaging dcumentatin fr infrmatin and features. Page 40 f 44
Hme will take yu t a standard Current Tracking map: T switch between Current Tracking and Vehicle Map Histry, tap the icn in the upper left: Page 41 f 44
Current Tracking and Vehicle Map Histry ptins are the same as what yu wuld find frm yur standard cmputer: System Ntices are fr infrmatin relating t the system: Page 42 f 44
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4. Supprt/Feedback Optins Available Click n Supprt/Feedback at the tp f the page t display this frm: Select an ptin frm the drp dwn bx, enter the details, and then click Submit Feedback. T clse the windw, click. If yu prefer t cntact us directly via phne r email, that ptin is still available t yu. Custmer Supprt phne number: 701-945-2470 r tll free at 1-888-945-2470. Custmer Service Manager direct email: cherie@razrtracking.cm A link t the current User Guide is als available frm the Supprt/Feedback frm. Please d nt hesitate t cntact us with additinal suggestins as we are cntinuusly imprving ur system t meet all f ur client s needs. Page 44 f 44