PowerView Motorization POWERVIEW APP SOFTWARE GUIDE
Contents Getting Started... 1 Hub Setup... 3 Discovering Shades... 6 Naming Shades... 7 Assigning Shades to Rooms... 8 Creating Rooms First... 13 Operating Shades... 17 Creating Scenes... 21 Multiple Room Scenes... 26 Scheduling Scenes... 29 RemoteConnect... 35 Troubleshooting... 40 Appendix A: PowerView Planning Worksheets... 42 Appendix B: Frequently Asked Questions... 46 Questions? Call the Hunter Douglas Customer Information Center at 1-888-501-8364. 2015 Hunter Douglas. All rights reserved. All trademarks used herein are the property of their respective owners.
Getting Started Download the PowerView App For Apple ios devices, go to the App Store. For Android devices, go to the Google Play Store. Select the Search option. Type in Hunter Douglas PowerView. Select the PowerView App from the search results. Install the App. That s all there is to it. Once your equipment setup is complete, you re ready to begin using the PowerView App. Equipment Requirements In order for the PowerView App to communicate and control window treatments, a PowerView Hub is required. If you haven t already done so, obtain a PowerView Hub Kit from your Hunter Douglas dealer. The kit includes the necessary components to connect to your home s wireless network and communicate with your Hunter Douglas motorized window treatments. Quick Start Guides are included to make setup easy. PowerView Hub Kit (Includes One PowerView Repeater Kit) PowerView Repeater Kit DC Power Supply PowerView Repeater PowerView Hub Ethernet Cable USB Power Supply Cable DC Power Supply 1
Getting Started (CONTINUED) App Basics The PowerView App is organized into four primary levels: Shades*, Rooms, Scenes and Schedules. Shades are automatically discovered by the App, then you name them and assign them to Rooms. After the Shades are assigned to Rooms, you can operate them. But the real power of the App is Scenes. Scenes allow you to position all the Shades in a Room exactly as you want them with a single touch. You can also easily create Multi-Room Scenes, allowing you to operate all the PowerView Shades in the home with a single touch. You can open all the Shades in the morning, for example, and close them all at night. Schedules allow you to activate Scenes automatically at desired times of the day. Scenes can be scheduled to operate by clock time or by relation to sunrise and sunset. Scheduled Scenes can also make your home more energy efficient. For example, your can schedule shades to open in winter at times of the day when direct sunlight can enter the window to help heat the home or to close in summer to prevent sunlight from entering the home. RemoteConnect Scenes can be activated from anywhere with wireless Internet access using the RemoteConnect feature. Let s say you ve programmed your honeycomb shades to open in south-facing windows on a cold winter day. Your intent was to take advantage of free heat from the sun. But the day turns cloudy and snowy. Using RemoteConnect, you can activate a Scene that closes those shades from your workplace. The PowerView Shade Network All PowerView shades and related components (Hub, Repeaters, Remotes, Scene Controllers) in a home must be part of the same PowerView Shade Network. In most cases, the network I.D. will be assigned automatically during setup. Simply follow the instructions provided with the device. In those few instances where there is a problem, our troubleshooting tips should guide you to a quick solution. Apple ios and Android The screens shown on the following pages are from an Apple ipad. The same principles apply to Android devices, although the look may be slightly different. Where substantive differences affect usage, those differences will be explained in this guide. * Throughout the PowerView App and its documentation, shades is used as a generic term for window treatments. Hunter Douglas motorized window treatments that can be operated using the PowerView App include: Alustra Woven Textures and Screen Shades, Applause honeycomb shades, Design Studio Roman Shades, Designer Roller and Screen Shades, Duette honeycomb shades, Luminette Privacy Sheers, Nantucket window shadings, Pirouette window shadings, Pleated Shades, Provenance Woven Wood Shades, Silhouette window shadings, Skyline Gliding Window Panels, Solera Soft Shades and Vignette Modern Roman Shades. 2
Hub Setup The Hub should already be connected to your home network as explained in the PowerView Hub Quick Start Guide. Check to be sure your mobile device is wirelessly connected to the same network. Then open the PowerView App. This is what you should see. Press SET UP NEW HUB. If you see the HUB NOT FOUND message, refer to the Troubleshooting section on page 40. If you have not yet purchased a PowerView Hub, press Take A Tour to learn about the App. Press in the text field Name Your Hub. Enter the Hub name and press Submit. Press OK on the next screen. 3
Hub Setup (CONTINUED) Your next actions will be determined by your answer to the question, Have you already joined some or all of your PowerView shades to a Group using your Remote Control? Yes Answer: In most cases, the answer will be Yes. In that case, press Yes. (If the answer is No, go to the next page.) After pressing Yes, a picture of the PowerView remote appears, prompting you to press and hold STOP on your remote until the lights on the remote blink. Follow this prompt and then press I m ready! PRESS AND HOLD UNTIL LIGHTS BLINK Follow the next prompt to press STOP once again. Release after pressing. PRESS AND RELEASE 4
Hub Setup (CONTINUED) A window appears with the message, Success! You ve joined the existing PowerView network. Press Get Started. You ll be taken to the Discover Shades screen (see next page). No Answer: If the answer is to the question, Have you already joined some or all of your PowerView shades to a Group using your Remote Control? is No, press No. (If the answer was Yes, skip this step and go to the next page.) The Hub will automatically create a new PowerView Shade Network. When you see this screen, press Get Started. You ll then be taken to the Discover Shades screen (see next page). 5
Discovering Shades After joining an existing PowerView Shade Network or creating a new one and pressing Get Started, you ll see this screen. Press Discover Shades as directed. The Hub will automatically discover the PowerView shades that are installed and powered up. You ll first see a progress window (left). That will be followed by a success message (right). In this case, eight shades were discovered. Press OK. This is the Shades screen, one that you ll become very familiar with. You ll see that shades are listed by product type. (Note that shades do not appear in the order in which they were installed.) Start by pressing one of the shade icons. In this case, we ll press Shade 1 under Designer Roller & Screen Shades. 6
Naming Shades When you press a shade icon, you ll come to this screen, where you can edit the shade name and assign it to a Room. You cannot operate shades using the PowerView App until they are assigned to a Room. If you re not sure which shade you are editing, you can press JOG SHADE. The shade you are editing will move slightly. Press the Edit button to name the shade. (The Edit button appears on many screens and gives you the opportunity to customize the App to your needs.) After you press the Edit button, the keypad appears and Shade 1 is highlighted. Enter the shade name. Because the shade is on the west wall of the room, we ve named it West Wall. Press the Done button when finished. (The Done button appears on many screens. Press it only when you are finished editing the screen to save your information.) 7
Assigning Shades to Rooms Now we ll assign the West Wall shade to a Room. Press Select Room. Since there are no Rooms yet, you will need to create one. Press the Create Room button. Enter the name of the Room in this case, Master Bedroom. After entering the name, press return on the keypad. Do not press the Done button until you finish editing this room. 8
Assigning Shades to Rooms (CONTINUED) Customization is an important feature of the PowerView App. In addition to naming the Room, you can select its theme color and icon. Not only does this allow you to quickly and easily recognize your Rooms, it personalizes the App to your tastes and makes it unique to you. Here, we have selected the gray color theme by pressing it. Similarly, we have selected the bed icon. Note that customization is optional and flexible. You may choose to use the default color and no icon; you may choose to customize the color but use no icon; or you may use the default color and select an icon. Press the Done button when you are satisfied with your customized edits. This screen will appear next. The border around the Master Bedroom icon indicates that the West Wall shade has been assigned to it. Press the back arrow in the upper left corner of the screen. 9
Assigning Shades to Rooms (CONTINUED) Back on the West Wall screen, we confirm that the West Wall shade is assigned to the Master Bedroom. Press the back arrow once again. This takes us back to the Shades tab screen. Again we see that the West Wall shade is assigned to the Master Bedroom. Now we ll assign the honeycomb shades to a new Room. Press Shade 1 under Duette & Applause Honeycomb Shades. Use the JOG SHADE button to help determine which shade is Shade 1. Then, name the shade South Left and then press Done. 10
Assigning Shades to Rooms (CONTINUED) Create a new Room like you did before. Here, we ve named it Family Room, given it a blue color theme, and selected the movie reel icon. The movie reel was selected because the Family Room doubles as a home theater. Press the Done button when finished. The border around the Family Room icon indicates that the South Left shade has been assigned to it. PRESS TWICE Press the back arrow twice to return to the Shades tab screen. Press Shade 2 under Duette & Applause Honeycomb Shades and name it South Right. Since the Room for the South Right shade already exists, there is no need to create a Room. Simply press the Family Room icon to assign the shade to that Room. 11
Assigning Shades to Rooms (CONTINUED) A border appears around the icon and Family Room appears under the South Right name. The shade has been successfully assigned. PRESS TWICE Press the back arrow twice to return to the Shades tab screen. There is one more shade to assign to the Family Room. Press Shade 1 under Luminette Privacy Sheers. We ll name the sheer Sliding Door and then assign it to the Family Room. The Shades screen shows that four shades have been assigned to rooms. We ll now learn a different way to assign shades, where we create Rooms first. Press the Rooms tab at the top of the screen. 12
Creating Rooms The PowerView App allows you to use it in the way that works best for you. For example, instead of naming shades and then creating Rooms and assigning shades to the Rooms, your can create Rooms first. This is the Rooms tab screen. It shows the two rooms we have already created. Press the Edit button to create a new room. Press Create Room. Note: If you wanted to delete either of the existing rooms, you would simply press the X. Enter the Room name and press the return key. 13
Creating Rooms (CONTINUED) If you choose to customize the room, select a color theme and icon. Press Done when you are satisfied with the look of the room. You ll see this message: This room does not have any shades assigned to it yet. You can assign shades to this room in the Shades tab. Press the back arrow. Before we start assigning shades, we ll create another room. Press Create Room. After naming and customizing the Breakfast Nook room, you ll again see the message: This room does not have any shades assigned to it yet. You can assign shades to this room in the Shades tab. Press the back arrow. 14
Creating Rooms (CONTINUED) Back on the Rooms tab screen, press the Done button. We are finished editing the rooms. All the rooms and their icons are shown. Press the Shades tab to begin assigning shades to the two new rooms. In this example, we ll start with Shade 1 under Pirouette Window Shadings. We ll name the shade and press Select Room, as we did earlier. 15
Creating Rooms (CONTINUED) This screen should look familiar. In our earlier example, after we named the shade, we would need to create a Room. But now, since our Rooms are already created, we can just press the appropriate Room Breakfast Nook, in this case. Following the same process, add the other Pirouette shading to the Breakfast Nook. And then add the two Silhouette window shadings to the Living Room. The first shading is named West Wall. And the second shading is named North Wall. 16
Operating Shades All of our shades have now been named and assigned to rooms. They can now be operated. From the Shades tab screen, press the Rooms tab. We ll start by operating the two Silhouette window shadings we just assigned to the Living Room. Press the Living Room icon. Shades are operated using slider bars. Because Silhouette shadings have vanes, there are two sliders one for opening and closing the shade and one for opening and closing the vanes. 17
Operating Shades (CONTINUED) Press Select All to operate both shadings at the same time, or press an individual shade name to operate the shadings one at a time. If you chose to operate a single shading, you will see this message: Retrieving shade position. One of the great features of PowerView Motorization is two-way communication. The App and Hub send commands to the shade and also receives information back from the shade. This is the current position of the North Wall shading open halfway. 18
Operating Shades (CONTINUED) Let s say we want to partly open the vanes. All we have to do is move the VANES slider bar up. The shading automatically closes and the vanes open. Similarly, to raise the shading from this position, we move the SHADE slider bar up. The vanes automatically close and the shading opens. Press the back arrow to return to the Rooms screen. Now let s look at a Room that has different types of shades. The Family Room has two Duette Top-Down/Bottom-Up shades and one split stack Luminette sheer. TOP-DOWN With multiple types of shades, the shades are operated by type. The two Duette shades may be operated together or individually. Because the Duette shades are Top-Down/Bottom-Up, there are two slider handles one for top-down, the other for bottom-up. BOTTOM-UP 19
Operating Shades (CONTINUED) Press the Luminette shade type to operate the sheer. When you press Sliding Door, you ll see the message Retrieving shade position. The current position is shown on the left split stack partly open and vanes open. The vanes on Luminette sheers can be rotated clockwise or counter-clockwise. Here we close them clockwise. Before the vanes close, the sheer traverses to the closed position. With Luminette sheers, the sheer must be closed before the vanes can rotate. 20
Creating Scenes The real power of the PowerView App is its ability to create Scenes, and then to schedule those Scenes. A Scene is a customizable programmed window treatment position that will move your window treatments to a precise position every time. Scenes can be created to move window treatments to meet different light and privacy needs throughout the day. To start creating Scenes, press the Scenes tab. You ll see this screen. Press the Edit button to create your first Scene. The Rooms you have created and populated are listed along the left side. There is also a heading for Multiple Room Scenes, which can only be created after you have created Scenes in at least two different rooms. Let s start by creating a simple Scene in the Master Bedroom. Press the Create Scene button under Master Bedroom. 21
Creating Scenes (CONTINUED) You will be prompted to first name the Scene Awake in this example. Press the return key. You then have the option to customize the look of the Scene with a color theme and icon. Press Done when finished. What you ll see next is similar to a Room. Shades and shade types will be shown, as well as the sliders for positioning the shade. Press the name of the shade you wish to position or press Select All. In this case, there is only one shade in the Master Bedroom. It s current position is displayed after you highlight the shade name. You have the option of using the current position for the Scene, or you may change the position of the shade. 22
Creating Scenes (CONTINUED) We ll raise the shade all the way. The Awake Scene is now complete. Notice that the Include in Scene switch is now enabled. It turns green automatically after you adjust the position of a shade. Press this button to turn it ON and OFF. Press the back arrow to return to the Scenes screen. Let s create a second scene for the Master Bedroom. Press the Create Scene button again. Following the same procedure, we create a Scene called Sleep. Here, the shade is closed all the way. Press the back arrow to return to the Scenes tab screen. 23
Creating Scenes (CONTINUED) Now let s create a Scene in a Room that has different types of shades in it. Press the Create Scene button under Family Room. Create a Scene named Theater. Press the Done button when you are finished naming the Scene and customizing its look. Close both of the Top-Down/Bottom-Up Duette shades. Then press the Luminette Privacy Sheers shade type to position the sheer in this Scene. 24
Creating Scenes (CONTINUED) Close the sheer and close the vanes to the right. This completes the Theater Scene. Press the back arrow to return to the Scenes screen. We now have three Scenes. We will continue to create Scenes until we have two for each of the four rooms. One Scene is basically a morning Scene (shades open) and the other is basically an evening Scene (shades closed). All the room Scenes are now created. Each one has a unique name, color theme and icon to make them easy to recognize and easy to use. We re now ready to create Multiple Room Scenes. Press the plus sign under that heading. 25
Multiple Room Scenes The first step is to name and customize the Scene, just as you would do for single room Scenes. After completing the look of the Scene, press Done. All the room Scenes will be listed. Simply press the room Scenes you want to include in the Goodnight multiple room Scene. Only one Scene per room can be included in a multiple room Scene. 26
Multiple Room Scenes (CONTINUED) For the Goodnight Scene, we ve chosen the Sleep, Theater, Privacy and Tea Scenes all the Scenes where the shades are programmed to close. A border surrounds the selected Scenes. After selecting the Scenes, press the back arrow. Notice that the Goodnight icon lists all the rooms that are in the Scene. Press the plus sign to create another multiple room Scene. The second multiple room Scene is Good Morning. Press the Done button when finished with the look of the Scene. 27
Multiple Room Scenes (CONTINUED) For the Good Morning Scene, we ve chosen the Daytime, Morning Paper and Coffee Scenes Scenes where the shades are programmed to open. (We are not including the Awake Scene because we want it to operate on a different Schedule, as you ll see on the following pages.) After selecting the Scenes, press the back arrow. We re now finished creating Scenes. Press Done. PRESS ANY SCENE TO ACTIVATE IT Notice that the Multiple Room Scenes have the appearance of being stacked to indicate that they include two or more room Scenes. Press any Scene to activate it. Pressing a multiple room Scene activates all the Scenes within it. We ll now see how to schedule the automatic activation of Scenes. Press the Schedules tab. 28
Scheduling Scenes Scheduling Scenes is a very powerful feature of the PowerView App. The first time you select the Schedules tab, you ll see this screen. Press the Edit button to start the process of creating a schedule. A pop-up window will appear with two choices: Add a schedule or Schedules ON/OFF. Press Add a schedule. Press a Scene to schedule it Good Morning, in this example. 29
Scheduling Scenes (CONTINUED) DAYS This is the default scheduling screen. No days are selected and the default time is 12:00 AM. PRESS Press the days you wish to schedule and rotate the timer dial to select the hour, minute and AM or PM. On weekdays, the Good Morning Scene has been set to activate at 7:30 AM. Press the back arrow when you are done. ROTATE This screen is a summary of schedules. Press the Edit button to add a schedule the Good Morning Scene for Saturday and Sunday. 30
Scheduling Scenes (CONTINUED) Press the Good Morning Scene once again. Press Su and Sa to hightlight them, and set the time to 9:00 AM. Press the back arrow when you are done. PRESS PRESS This is the updated schedule summary that now includes the Good Morning Scene for Saturday and Sunday. Press the Edit button to add another schedule. 31
Scheduling Scenes (CONTINUED) Press the Goodnight Scene to schedule it. PRESS Press All to hightlight all seven days and set the time to 8:00 PM. Press the back arrow when you are done. This is the updated schedule summary that now includes both the Good Morning and Goodnight Scenes for all seven days of the week. Press the Edit button to add a final schedule. 32
Scheduling Scenes (CONTINUED) Press the Awake Scene to schedule it. For this Scene, we ll use the Sunrise/Sunset feature. It s a good way to schedule morning and evening Scenes to correspond to the level of exterior light. On scheduling screens, press either Sunrise or Sunset to use this feature. On ios (Apple ) devices, you ll see one of these two messages. If you have Location Services turned on, you ll see the message on the left. Press Allow. If Location Services is off, you ll see the message on the right. Press Settings to turn on Location Services. 33
Scheduling Scenes (CONTINUED) After allowing access to your location, you ll see this screen. As with other schedule screens, highlight the days of the week you wish to be on this schedule. The slider bar near the bottom of the screen allows you to set scene activation to occur up to three hours before or after sunrise or sunset. Here, the slider is set to activate the Scene 15 minutes before sunrise, Monday through Friday. Press the back arrow to go to the schedule summary. This is the updated schedule summary that now includes both multiple room Scenes and the Awake Scene. From here, you can press any of the tabs at the top of the screen to go to the Shades, Rooms or Scenes screen. 34
RemoteConnect RemoteConnect allows you to control your shades by activating Scenes from anywhere in the world that has Internet access. Perhaps in winter your shades are raised in south-facing windows to take advantage of free heat from the sun, but it s turned out to be a snowy day. With RemoteConnect, you can access your PowerView Hub from work and close the shades, reducing the heat loss through your windows. Or maybe it s a hot, sunny summer day and you forgot to lower the shades to keep the house cooler. Once again, RemoteConnect to the rescue just get on the Internet from your mobile device and activate a Scene that closes the shades. To enable RemoteConnect, open the PowerView App while connected to your home network. Press your Hub name in the upper left corner of the screen. Press Hub Settings. 35
RemoteConnect (CONTINUED) Press RemoteConnect. Press the switch to enable RemoteConnect. OFF ON You ll be ask to enter a four-digit PIN. Be sure it s a number you can easily remember. After entering it once, you ll be asked to enter it again to verify it. Press Done when finished. 36
RemoteConnect (CONTINUED) If you intend to use RemoteConnect using a different device than the one you used to set up your PowerView Hub, you first need to run the PowerView App on that device and connect to your PowerView Hub while on the home network before connecting from a remote location. Otherwise, you ll see the message on the left: To use RemoteConnect, first connect to a local hub. To do this, download the PowerView App to the mobile device and open it. You should see the screen on the far left. Press to connect the mobile device to your Hub. Navigate to the Scenes screen from the mobile device. Then exit the App. The mobile device is now ready to RemoteConnect. 37
RemoteConnect (CONTINUED) When you open the PowerView App at your remote location (where your mobile device is connected to the Internet), you ll see the screen on the far left. Press RemoteConnect at the bottom of the screen. The name of your Hub should appear on the next screen. Press the Hub name. You ll be asked to enter the PIN you used when setting up RemoteConnect on your Hub. After you do so, the Scenes screen will appear. This is the only part of the PowerView App you can access using RemoteConnect. To activate a Scene, simply press it. It will take a few seconds for the Scene to activate. 38
RemoteConnect (CONTINUED) You ll see a spinning wheel indicating that the command is being sent and is being processed by your PowerView Hub. After the Scene has been activated, its icon will return to its previous look. This tells you that Scene activation has been successful. If you see this message instead, press OK and try activating the Scene again. If you continue to get this message, refer to the Troubleshooting procedure on page 41. 39
Troubleshooting ISSUE: The Hub Shows a Steady Blue Light, but I Am Unable to Connect to It with My Phone or Tablet; Opening Screen Shows Hub Not Found, Try Again Your device is not connected to the same network as the Hub. SOLUTION 1: If multiple networks are available, make sure your mobile device is connected to the correct network and try again to connect. SOLUTION 2: If you have verified your device is on the same network as the hub and still cannot connect, press and release the Reset button on the back of the Hub to power cycle the unit. The light go out, then turn solid blue. Try the App again. SOLUTION 3: Close the PowerView App and unplug power from the Hub. Cycle power to your wireless router. After the router has finished powering up, re-apply power to the Hub. The light will flash red very quickly, then turn solid blue. Open the PowerView App and try again. ISSUE: After a Power Loss/Interruption, the Hub Shows No Light at All In most cases the Hub and the wireless router are on the same circuit. When recovering from a power loss, the Hub recovers more quickly than most routers so it fails to see the router when both devices are restarted at the same time. Since the Hub sees no connection to a router, it does not connect. SOLUTION 1: After the router has fully recovered and turned itself back on, press and release the Reset button on back of the Hub or cycle power to the Hub. The connection will be restored. SOLUTION 2: If available, connect both the Hub and router to an uninterruptible power supply. ISSUE: SOLUTION: In the PowerView App, a Shade Is Shown as an Incorrect Type After shade discovery, shades should show their correct type. Occasionally shades may come into the App listed as undefined or showing an incorrect type. For example, a Luminette left stack sheer could show as a right stack. In the Shades tab of the App, select the shade that is showing as undefined or as an incorrect type. In the Shade Edit screen that follows, press the shade type. This will bring a list of possible motor types specific to the motor type of the shade. Choose the correct type. This will allow the App to present the correct control options in other parts of the App. ISSUE: SOLUTION: In the PowerView App, Rooms and/or Scenes Are Not Shown in the Preferred Order By default, Rooms and Scenes in the PowerView App are listed in the order in which they are created. The order can be changed according to a user s preference. In the Room edit screen or Scene edit screen, touch and drag the icons to change the order according to user preference. In the Scenes tab, multiple room Scenes will always be listed first. Changes in order to the Rooms icons will also change the order in which Rooms are shown on the Scenes tab. 40
Troubleshooting (CONTINUED) ISSUE: RemoteConnect Feature Is Not Working RemoteConnect allows you to control your PowerView window treatments from anywhere in the world where you can access the Internet from your mobile device. SOLUTION 1: Check to be sure your PowerView Hub is plugged into a router with Internet access and that your Internet connection is working. SOLUTION 2: RemoteConnect must be enabled within the PowerView Hub. Use the PowerView App to enable RemoteConnect and create a 4-digit PIN. SOLUTION 3: While in the home with the PowerView Hub and connected to the home s wireless network, open the PowerView App from the mobile device you would like to use remotely. Then open the Scenes tab on your device. This refreshes the Scene data, which should allow the RemoteConnect feature to function properly. 41
Appendix A: Planning Worksheets Use the worksheets on the following pages to help you plan your Rooms, Shades, and Scenes. Room Worksheet Use this worksheet to plan Rooms, room names, Shades, and shade names. Duette Standard Duette Standard 1 NW N NE Duette Standard Duette Standard 2 Duette Duolite Duolite 1 Room name: Master Bedroom NW N NE Draw rectangles along the borders of the room to indicate the location of of window coverings to be controlled by the PowerView App. Enter the type and name of each window covering next to its rectangle. Luminette Sheer Luminette Duette Duolite Duolite 2 Room name: Living Room Draw rectangles along the borders of the room to indicate the location of of window coverings to be controlled by the PowerView App. Enter the type and name of each window covering next to its rectangle. Silhouette Shading Silhouette West Silhouette Shading Silhouette South 1 Silhouette Shading Silhouette South 2 42
Appendix A: Planning Worksheets (CONTINUED) Room Worksheet NW N NE Room name: Draw rectangles along the borders of the room to indicate the location of of window coverings to be controlled by the PowerView App. Enter the type and name of each window covering next to its rectangle. 43
Appendix A: Planning Worksheets (CONTINUED) Scene Worksheet Use this worksheet to plan Scenes and their timing. Room names: 1. 2. 3. 4. 5. Living Room Master Bedroom 6. 7. 8. 9. 10. Scene name: Good Morning Rooms in Scene: 1, 2 Description of Scene: Vanes fully open in Living Room, Vanes almost all the way open in Patio Door, middle rail of Duolite shades lowers all the way in Master Bedroom Scene timing: 7:30 a.m. M-F, 9:00 a.m. Sat. and Sun. Scene name: Good Night Rooms in Scene: 1, 2 Description of Scene: All window coverings closed with vanes closed Scene timing: 8:30 p.m. every day Scene name: Rooms in Scene: Description of Scene: Scene timing: 44
Appendix A: Planning Worksheets (CONTINUED) Scene Worksheet Room names: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Scene name: Rooms in Scene: Description of Scene: Scene timing: Scene name: Rooms in Scene: Description of Scene: Scene timing: Scene name: Rooms in Scene: Description of Scene: Scene timing: 45
Appendix B: Frequently Asked Questions Question: What is the PowerView Hub? Answer: The PowerView Hub enables use of the PowerView App. The PowerView Hub connects to a Wi-Fi router, and communicates with Hunter Douglas window coverings that feature PowerView Motorization. It stores user-defined data, such as Scene and Schedule information, and provides control of window coverings from anywhere in the world using the RemoteConnect feature. Question: What is the PowerView Repeater? Answer: The PowerView Repeater works alongside the PowerView Remotes, Scene Controllers, and the PowerView Hub to expand coverage of your PowerView Shade Network within the home. Question: What is the PowerView Shade Network? Answer: The PowerView Shade Network is a unique radio frequency I.D. that allows PowerView Motorization devices to communicate with each other within a home. All PowerView Remotes in a home should be added to the same PowerView Shade Network. This allows for easy installation of additional control options, such as the PowerView Hub, PowerView Repeaters and PowerView Scene Controllers. Additionally, Remotes joined to the same PowerView Shade Network will be able to operate all window coverings in the PowerView Shade Network as desired. Similar to the Wi-Fi network in your home, the PowerView Shade Network provides communication between all the devices on the same network. Just as all your computers, tablets and phones share a Wi-Fi network, all PowerView shades, Remotes, Scene Controllers and Hub within a home share a PowerView Shade Network. Refer to the instruction guide(s) that came with your PowerView product(s) for information about joining a PowerView Shade Network. Question: What is a Scene? Answer: A Scene is a combination of pre-programmed window treatment positions in any given room, adjusted to the exact position that you want. Scenes can be created and operated by the PowerView App to meet different light and privacy needs throughout the day. Just activate the Scene with a touch and the shades move to their perfect pre-set positions. Even better, set your Scenes to automatically follow your daily activities using the Scheduling feature of the PowerView App. Question: What is a multiple room Scene? Answer: A multiple room Scene is a collection of Scenes from individual Rooms that allows you to activate Scenes around your home at the same time. 46
Appendix B: FAQs (CONTINUED) Question: What is the PowerView Scene Controller? Answer: The PowerView Scene Controller is an optional battery-powered device that works in conjunction with the PowerView Hub to quickly navigate and activate a Scene from your personalized list of stored Scenes. Choose the hand-held PowerView Pebble Scene Controller or the wall-mounted PowerView Surface Scene Controller. Question: Can I operate my shades from outside of my home using the PowerView App on my Apple or Android mobile device? Answer: Yes, you can operate your PowerView window treatments to pre-set individual room or multiple room Scenes when you re away via the RemoteConnect feature. RemoteConnect must be enabled in your PowerView Hub and configured within the PowerView App settings while using your device on the home network. Question: What is RemoteConnect? Answer: RemoteConnect is a technology feature within the PowerView App that provides for activation of customized Scenes within a home from anywhere Internet connectivity is possible. The Hub receives commands from the user s mobile device via the Hunter Douglas cloud. Question: Do I need an Internet connection to set up the PowerView App and to control my window treatments? Answer: No, an Internet connection is not necessary to use the PowerView App to control your window treatments. However, an Internet connection is required for using the RemoteConnect feature and is recommended to keep time, date and your Hub firmware up to date automatically. Question: Do Schedules automatically change for Daylight Savings Time? Answer: If the PowerView Hub is connected to the Internet, Daylight Savings Time will be automatically updated. Question: Answer: Do PowerView Motorization devices have built-in Wi-Fi? No. All PowerView window treatments and control devices communicate via our proprietary communication protocol Question: Can different styles of window treatments be assigned to the same Room within the PowerView App? Answer: Yes, different shade types can be included in a single Room. 47
Appendix B: FAQs (CONTINUED) Question: Will Schedules work even if my mobile device is not at home? Answer: Yes, Schedules will continue to activate Scenes at the programmed time(s) of day even if the wireless device is not in the home. All Schedule settings are stored in the PowerView Hub. Question: What mobile platforms and devices are compatible with the PowerView App? Answer: The PowerView App is available for Apple ios (running version 8.0 and newer) and Android mobile devices (running version 4.0, Ice Cream Sandwich, and newer). Question: Are there monthly service fees associated with PowerView App? Answer: Hunter Douglas does not charge any additional fees for PowerView App updates or for the use of RemoteConnect. For features that use your mobile wireless network, check with your carrier for data rate charges that may apply. Question: What Wi-Fi routers work best with the PowerView Hub? Answer: The PowerView Hub is designed to work with all consumer-grade Wi-Fi routers. However, security settings or special configurations may affect communication with the Hub. 48