IT Empowering Communities: How social media and mobile technologies shape Indonesia s community landscape

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Monash Doctoral Information Day IT Empowering Communities: How social media and mobile technologies shape Indonesia s community landscape Chair: Professor Sue McKemmish, Associate Dean Graduate Research Panel Members: Dr Misita Anwar & Dr Danny Ardianto, PhD Alumni Faculty of Information Technology

Overview Social media and mobile technologies combined have significantly altered community life around the world. From social to business activities, they provide a means of empowering communities through increased connectivity, extended social networks, exposure to digital content, and effective communication medium for resource mobilization. Topics of our panel: How do these technologies affect community life in Indonesia? What are the opportunities for and challenges to empowering Indonesian communities through IT? Introducing our panel members Dr Misita Anwar and Dr Danny Ardianto 2

RECAP OF INDONESIA S DIGITAL LANDSCAPE

The global number 4

Indonesia: part of the global digital 5

2016 Report by the Indonesian Association of Internet Service Providers (APJII) 6

Digital Indonesia: on the rise 7

The devices used to connect to the internet Mobile media are predominantly used to access the internet 8

Popular social media platforms in Indonesia NUMBER OF SOCIAL MEDIA USERS IN INDONESIA (2015 2022) Facebook is the platform with most users, followed by Instagram. Twitter penetration has been surpassed by the more recent social media platforms. 9

PANEL PRESENTATION

Mobile Technology and Community Empowerment Dr Misita Anwar (2014, PhD IT) Senior Lecturer Universitas Negeri Makassar, Indonesia

The impact of mobile phones on the well-being of microentrepreneurs in Indonesia Dr Misita Anwar The research proposes a more holistic approach to assessing the impact of ICT on development. It evaluated the impact of mobile phones on the well-being of micro-entrepreneurs from human development perspectives. How do mobile phones enhance individuals and their collective capabilities in families or communities to better achieve the lifestyle they aspire to? 12

How do these technologies affect community life in Indonesia? Technology is nothing but a tool. It is how people use it and for what purposes that will determine whether it provides more or hinders choices and capabilities Economic empowerment Community consolidation Religious adherence Personal relationships Safety vs Disruption Literally: What s up? What are the opportunities and challenges to empowering Indonesian communities through IT? Concentrate on more humble ways it can help communities. Community participation - Community champions - Mobile literacy - Power balance 13

Participating in the community with and through social media Evidence from Indonesia Dr Danny Ardianto (2017,PhD IT) Head of Government Support for PPP Projects Sector I, Ministry of Finance, Indonesia

Social media use in Indonesian communities 15

Community activities a study of Indonesia Berkebun 16

How does social media affect community life in Indonesia? Dimension Participating with social media Participating through social media Scope Example of action Functional affordances: Physical activities of operating the features of the selected platform Read, post, upload, tweet, comment, share, and like on Facebook, Twitter, YouTube, etc. Social affordances: The relational totality of action & meaning beyond the platform s immediate functionalities Everyday activities that are subconsciously driven by social media use Type of action Discrete (surface-level) Unreflective (integrated with beingin-the-world) The use of social media inflicts a new type of experience within the community: technocultural experience Community participation is increasingly formed around this type of experience 17

What are the challenges and opportunities to empowering Indonesian communities through IT? We don t use social media, we live with social media Social media and mobile tech have become an extension of our senses They are not neutral and are only intelligible because of the practice surrounding them To empower communities, we need to understand and design the most suitable technocultural experience around the community s values 18

Terima Kasih Questions?