Community Trends. ...and more! Also: Photos from the 2013 CAI-NJ Spring Break Party!

Transcription

1 Community Trends Community Associations Institute New Jersey Chapter May 2013 It s Not Easy Being Green. Inside: I Love It When a Plan Comes Together Page 6 Believe It Or Not, I m Not Here Page 14 Baby You Can Charge My Car Page 20...and more! Also: Photos from the 2013 CAI-NJ Spring Break Party! Pier Village, Long Branch, NJ

2 2013 COMMITTEES Golf COMMITTEE Rich Casilli Chair Tom Witkowski Vice Chair Martin Cabalar Stacey Cadoff Patti Clemente Jim Henderson Heather Hunt Ted Judah, ARM Peter Katula Mark Midgaard Michael Polulak, Esq. Sam Schneider David Shahrabani Michael Sutterlin, CMCA Melissa Volet, Esq. Mark Wiechnik, Esq. Glenn Zuhl Board Liaison: Robert E. Barlow, Jr., CIRMS, CMCA, AMS, PCAM Staff Liaison: Robin Micallef BEACH Party COMMITTEE Kate Costello Chair Chris Rosati Vice Chair Christine Amatucci Andrew Beck Joe Buteau Ross Catanzarite Diane Cody, PCAM Jaime Fraser, Esq. Kevin Foley Raed Ghaly Brian Keenan Carol Nickerson Colette Montanaro Matt Rosenthal Cynthia Schumann David Schwartz, CPA Staff Coordinator: Robin Micallef Editorial COMMITTEE Jonathan Katz, Esq. Chair Michael Flippin, CMCA, AMS, PCAM Vice Chair Sean Ahern Donna Fiore Dan Fusco, CMCA Thomas Giaimo, Esq. Edward Guttenplan, CPA Brian Harvey, Esq. Chip Hoever, CMCA, AMS, PCAM Kate Johnson Tracy King Steve Lang Rich Linderman, Esq. Sam McNulty, Esq., CCAL Angela Morisco, Esq. Gregory Ricciardi, Esq. Robert Roop Allen Samuels, LEED AP Jay Stevenson, RS Teresa Viggiano, CMCA, AMS, PCAM Board Liaisons: Fran McGovern, Esq. Sidna Mitchell Staff Liaison: Kyle Hammerschmidt Business Partners COMMITTEE James M. Rademacher Chair David Byrne, Esq. Vice Chair Mary Barrett, Esq. Dean Catanzarite Gary Gleitman Vincent Hager, CIRMS Luigi Lahara Loren Lightman, Esq. Jennifer Nevins Susan J. Radom, Esq. David J. Ramsey, Esq., CCAL Susan Swatski, Esq. Jared Tunnell Graceanne Welsh, AMS Ed Wilkin, CPA Board Liaisons: Kenneth Sauter, Esq., CCAL Gabriel Vitale Staff Liaison: Kyle Hammerschmidt CAVL COMMITTEE Frank Catanzarite Chair Charles Lavine Alex Ostrovsky Judy Posen Valentine Valdman Board Liaison: Lawrence Sauer, CPM, CMCA, PCAM Staff Liaison: Angela Kavanaugh Managers COMMITTEE Alfred Ojejinmi, CPM, FRICS, AMS, PCAM Chair Thomas Curry, CMCA, AMS, PCAM Vice Chair Yvonne Bamberger, CMCA, AMS Andrew Batshaw, CMCA, AMS Elizabeth A. Comando, CMCA, PCAM Graciela Florimon Chuck Graziano, CPM, PCAM Tejas Kadia, CMCA, AMS Glen Kassis, CMCA, AMS, PCAM Lori Kenyon, CMCA, PCAM Brian O Gibney, CMCA, AMS Jacquie Rogers, CMCA, AMS Kerri Stimpson, CMCA, AMS Lawrence P. Thomas, PCAM Donna Vitiello, CMCA Elaine Warga-Murray, CMCA, AMS, PCAM Board Liaison: Denise Lindsey, CMCA, AMS, PCAM Staff Liaison: Angela Kavanaugh Membership COMMITTEE Joseph Chorba, CPA Chair Mark Wetter, Esq. Vice Chair Raymond T. Barnes, CMCA, AMS Elysa D. Bergenfeld, Esq. Stephen Block Mitchell Frumkin, PE, RS Keith Giliberti, PE, RS Jonathan Gosnell, AMS Hank Johns Jeffery Logan Katie Milano Caesar Mistretta Kate Post Herman Shauger Peter Shine Board Liaison: Michael Karpoff, Esq., CCAL Staff Liaison: Angela Kavanaugh Legislative Action COMMITTEE James Magid, CMCA, LSM, PCAM Chair Jean Bestafka Vice Chair Louis J. Curtis, MBA, CMCA, AMS, PCAM A. Christopher Florio, Esq. Jules C. Frankel, CPA George Greatrex, Esq. Bruce Gunther Sue Howe, CMCA, AMS, PCAM Paul A. Leodori, Esq. Christine Li, Esq., CCAL Jennifer Loheac, Esq. Douglas Martin Thomas C. Martin, Esq. Glen A. Masullo, CMCA, PCAM Karen J. Messler, CMCA, PCAM Jacob Ort, CMCA, AMS Ronald L. Perl, Esq., CCAL Michael Pesce, PCAM Caroline Record, Esq., CCAL Audrey Wisotsky, Esq. Board Liaisons: Jack McGrath, R Mary Faith Nugiel, CPM, CMCA, AMS, PCAM Staff Liaison: Lisa Hibbs President s Corner Nina Stanton Clearbrook Community Association 2013 CAI-NJ President April was such a busy month! The Spring Break Committee did their magic and ensured that we had another extraordinary networking event. A big thank you is extended to the volunteers for all the hard work and dedication that made an incredible event. We had almost 40 chapter members at the CAI Annual Conference & Exposition in San Diego, CA. Guest speakers who shared their valuable knowledge with CAI s domestic and international membership were: Ronald L. Perl, Esq., CCAL, Hill Wallack LLP, Princeton, NJ; J. David Ramsey, Esq., CCAL, Becker & Poliakoff PA, Morristown, NJ; Jennifer A. Loheac, Esq., Becker & Poliakoff PA, Morristown, NJ; and James M. Rademacher, Rezkom Enterprises Inc., Ocean, NJ. Congratulations to Marie Mirra, CPA, Mirra & Associates, LLC, CAI-NJ President- Elect and Lisa Hibbs, CAI-NJ Chapter Executive Director, for the completion of their CAI two-day training sessions. Save the date for next year s CAI Annual Conference: May 14-17, 2014, Lowes Royale Pacific Resort, Orlando, FL. We cordially invite you to join us at the Dennis R. Casale Memorial Golf Outing on Monday, June 10, 2013, 10:00 a.m. - 7:30 p.m., On the Cover... at Eagle Ridge Golf Club in Lakewood. Last year there were over 200 CAI-NJ members and guests who participated in this great day of golf and networking. Contact Robin Micallef, at events@cainj.org or (609) for more information. The Managers Only Seminar, Surviving a Disaster for Community Managers will be held Friday, June 14, 2013, 9:00 a.m. - 12:00 p.m., at 77 Hudson in Jersey City and Wednesday, June 26, 2013, 9:00 a.m. 12:00 p.m., at Greenbriar Woodlands in Toms River. Contact Angela Kavanaugh at angela@cainj.org or (609) for more information. Did you know? In 1976 the US Congress held its first hearing on climate change? In the past decade the Green term has evolved along with a growing industry? The US Census Bureau estimates the world population at billion people and global population is expected to reach between 7.5 and 10.5 billion by 2050? Whether or not you believe in climate change is irrelevant. Some analysts have questioned the sustainability of further Continues on page 50. During the summer months, Ocean Avenue in Long Branch, New Jersey is an epicenter of activity for residents and visitors alike. On April, 25, 2013, CAI-NJ hosted its Spring Break Party at McCloone s and the weather was picture perfect. The pavilion in Pier Village is the perfect location for weddings, live entertainment and, of course, photo opportunities. Photo by Kyle Hammerschmidt.

3 Moving Forward Lisa Hibbs Chapter Executive Director, CAI-NJ Just back from the CAI Annual Conference & Exposition in San Diego, your New Jersey delegation has returned to the Garden State refreshed, inspired and charged up for the challenges that lay ahead. One such challenge, which common interest communities deal with on a daily basis, is disputes between association boards and their residents. New Jersey is uniquely positioned in the United States as a forerunner in requiring by law N.J.S.A. 46:8B-14(k) and N.J.S.A. 45:22A-44(c) community associations to offer a fair and efficient alternative to litigation, commonly referred to as Alternative Dispute Resolution (ADR). The New Jersey chapter of CAI has been offering Alternative Dispute Resolution to members and non-members for over 13 years: the Mediation Referral Service was started by the Past Presidents Committee on January 1, Fast forward to May 2013, and we now find a few states looking to New Jersey for empirical data and lessons learned, as they consider establishing their own state laws regarding ADR. The New Jersey chapter has the good fortune of sharing our experiences with other CAI chapters as they embark on their journey through the regulatory process. Contents In Every Issue President s Corner...2 Moving Forward...3 Legislative Update...4 Chapter Trends...5 CAI-NJ Upcoming Events...27 CAI Membership Application...32 Recruiter Club...32 New Members...35 Features: Strategic Planning for Community Associations...6 Please Leave a Message After the Tone we now find a few states looking to New Jersey for empirical data and lessons learned, as they consider establishing their own state laws regarding ADR. Many of you are familiar with the recent Bell Tower Condominium Association v. Haffert decision in The Court s decision in this case once again changed the scope of ADR, as have many other rulings over the years. Many community associations have their own ADR offerings, while others utilize the service provided by CAI-NJ. In an attempt to ensure that the CAI-NJ Alternative Dispute Resolution Program is providing the most up-to-date training for our mediators, we have historically provided mediator training sessions about every three years since the inception of the program in 2000, and were pleased to offer our latest mediator training session on Tuesday, May 21, 2013, at the Clearbrook Cultural Center in Monroe, New Jersey. Based on the success of the May training session, additional sessions may be scheduled in other parts of the state. Our sincere thanks to all who participated in the session on May 21st, and to our faculty and support staff. If you are interested in the chapter offering a mediation training session in your area of the state, or if you have questions about the chapter s Alternate Dispute Resolution Program, please contact me directly at (609) , extension 303 or via at lisa@cainj.org. n Extras 2013 CAI-NJ Spring Break Wrap-up...16 Monmouth University Poll...24 Community Trends Author Guidelines...44 Management Trends...36 How Far Community Trends Travels CAI-NJ at the CAI National Conference National Trends...52 Q&A...61 CAI-NJ thanks our 2013 Platinum PLUS SPONSORS Accent Group Accurate Reconstruction Amco Pest Services, Inc. Becht Engineering, BT Becker & Poliakoff, LLP BHB Insurance Services Brown & Brown Insurance C & L Sweeper & Pavement Maintenance Capital One Bank, N.A. Cowley s Termite & Pest Services The Curchin Group, LLC Cutolo Law Firm, LLC Down to Earth Landscaping, Inc. Doyle Brothers Contracting, LLC The Falcon Group - Engineering, Architecture & Energy Consultants FWH Associates, P.A. G&C Electronics Certitude Greenbaum, Rowe, Smith & Davis, LLP Griffin Alexander, P.C. Hillcrest Paving & Excavating, Inc. Hill Wallack LLP JGS Insurance JRG Termite & Pest Control K.A. Diehl Community Management, AAMC Kipcon, Inc. L. N. Rothberg & Son, Inc. MAMCO Property Management McGovern Legal Services, LLC MEM Property Management Morris Engineering, LLC National Contractors, Inc. O & S Associates Popular Association Banking R M Termite & Pest Control Republic Services of New Jersey, Inc. Rezkom Enterprises, Inc. Stark & Stark Taylor Management Company, AAMC, AMO Valcourt Building Services of NJ, LLC Wilkin & Guttenplan, P.C. Can You Please Unplug Your Car, The New Jersey Chapter extends their appreciation to the Platinum and I Need to Charge My Phone...20 Platinum PLUS Sponsors. The funds raised from these Sponsorship Programs help defray some of the costs of the Chapter s membership services and educational programs. May 2013 Community Trends 3

4 Legislative Update The Manager Licensing bill continues to work its way through the state legislature in Trenton. Jean Bestafka Renaissance at Manchester Vice Chair, New Jersey Legislative Action Committee CAI has an Amicus curiae or Friend of the Court Program through which we assist in court cases involving significant community association issues. Amicus curiae briefs allow CAI to educate a court about important legal issues in cases related directly to the community association industry. These amicus brief submissions give CAI the opportunity as an organization to help shape the outcome of matters of importance to community association law. The CAI name represents a level of expertise, knowledge and professionalism in community association matters that adds weight to a community association-related submitted brief. To be more effective in these efforts, the Legislative Action Committee has created an Amicus Program sub committee. The subcommittee includes attorneys with varied community association experience and the chairman of the Legislative Action Committee. The sub-committee will develop mechanisms for CAI to deal quickly and efficiently when asked by our communities to assist. They will evaluate proposals for briefs and make recommendations regarding the appropriate level of involvement in any given case. It is important for our members to let CAI know when they are involved in, or become aware of, a lawsuit which may have an impact of general concern to the industry. We can only participate and have our views expressed when we know about these cases as they first arise. In addition, CAI continues to work for meaningful and effective legislation to enhance our communities. The Manager Licensing bill continues to work its way through the state legislature in Trenton. The Assembly version of the bill, A2658 has already passed. The Senate version of the bill S-2578, was officially introduced on February 22, 2013, and awaits scheduling before Chairwoman Nia Gill and the Senate Commerce Committee. CAI representatives met with Senators Gill, Lesniak, Kean and Cardinale to discuss the reasons for the bill and share issues and problems in communities that the bill will alleviate. CAI supports A-3497 sponsored by Assemblyman Herb Conaway, which revises the residential property mortgage foreclosure process, requires documentation of right to foreclose and consultation on foreclosure alternatives and provides expedited process for foreclosing abandoned properties. The current process is fraught with difficulties in trying to get the bank to maintain the foreclosed property. We continue to review and monitor a number of bills such as S-2491, sponsored by Senator James Holzapfel, which requires installation of emergency power supply systems to certain common areas of new planned real estate developments. A few months ago, we reported on the new federal energy efficiency standards which take effect in northern states, including New Jersey. Under the Department of Energy rules, gas furnaces must be at least 90 percent efficient, compared with the current 78 percent efficient criterion. These rules were due to take effect on May 1st. The American Public Gas Association (APGA) filed a motion to have the Department of Energy repeal the law and we are waiting for the courts to rule. Since the Washington DC court of Appeals has not ruled, the court has been asked to stay the implementation of the regulations until the court rules. n Help CAI s Amicus Effort The CAI Amicus Program is looking for your help. For years, CAI has participated in New Jersey court cases involving significant community association issues. We do this through our Amicus or Friend of the Court Program. With the court s permission, CAI files briefs in court cases advocating the interests of our members. CAI has successfully appeared in a number of important New Jersey cases, including Twin Rivers. It is important for our members to let CAI know when they are involved in, or become aware of, a lawsuit which may have an impact of general concern to the industry. We can only participate and have our views expressed when we know about these cases when they first arise. So, this is an important request on behalf of both the National and Chapter Legislative Action Committees to please advise the Chapter office of any litigation involving community association issues of potential importance to the entire industry. 4 Community Trends May 2013

5 2013 Board of Directors chapter Trends Jack McGrath, R Newly Appointed to the Foundation for Community Association Research Board of Directors Falls Church, VA Jack McGrath, R has been appointed to a three-year term on the Foundation for Community Association Research Board of Directors. His term commences on July 1, Mr. McGrath has been very active in CAI over the years both locally and nationally. He was President of CAI-NJ in 2006 and currently serves on the Board of Directors. He was the recipient of the 2004 President s Award, elected into the CAI-NJ Hall of Fame in 2009 and was the 2011 recipient of the Jerome M. Fien Jack McGrath, R Distinguished Service Award. Nationally, he served two terms on the CAVL Committee ( and ) and was chair in 2007 and He also served on the National Board of Trustees in 2006, 2007, 2009 and On his appointment, Jack stated Thank you for accepting me to participate as a member of the Foundation. I will do my best to live up to the standards that they represent. The Foundation for Community Association Research is a national, nonprofit 501(c) (3) organization devoted to common interest community research, development, and scholarship. Incorporated in 1975, the Foundation supports and conducts research in the community, homeowner, and condominium association industry. Wilkin Management Group, Inc. Promotes Three Staffers Mahwah, NJ Wilkin Management Group, Inc. would like to congratulate Brian Weaver (Vice President), Greg Dyer (Regional Vice President and General Counsel), and Sandy Dickinson (Regional Vice President of High Rise Management) on their recent promotions! Kipcon Welcomes Kenneth C. Guarino, Project Manager North Brunswick, NJ Kipcon, Inc., an innovative engineering and consulting firm, is pleased to welcome Kenneth C. Guarino to the team as Project Manager. In this role, Mr. Guarino will be responsible for the coordination, execution, and completion of design projects for both commercial and residential clients. Mr. Guarino brings over twenty years of experience in the evaluation and design of building envelope components and project management; with a focus on construction supervision. Mr. Guarino has a thorough knowledge of programming, planning and design, building material, and construction methods. His practice areas include: Failure Investigation, Nondestructive Evaluation, Leakage Investigation, Repair and Rehabilitation Design, Roofing, and Waterproofing. It is with great pleasure that we welcome Ken to our team, said President Mitch Frumkin. Ken s expertise in project management, specifically in building envelope design, will prove vital as Kipcon continues its dedication to providing unparalleled customer service to each of our clients. Mr. Guarino graduated from the New Jersey Institute of Technology with a Bachelor of Science in Architecture. n Be a part of the Trend! Submit your company s or association s news, milestones, achievements -- including wedding and birth announcements -- to communitytrends@cainj.org for publication in the chaptertrends section of Community Trends. Courtesy CAI-NJ. Board Officers Nina Stanton...President Clearbrook Community Assn., Community Assn. Volunteer Leader Marie D. Mirra, CPA...President-Elect Mirra & Associates, CPAs, LLC, Business Partner Fran McGovern, Esq...Vice President McGovern Legal Services, LLC, Business Partner Gabriel Vitale...Treasurer C&L Sweeper & Pavement Maintenance, At-Large Mary Faith Nugiel, CPM, CMCA, AMS, PCAM...Secretary RCP Management Co., AAMC, AMO, Community Assn. Manager Members Robert E. Barlow, Jr., CIRMS, CMCA, AMS, PCAM K.A. Diehl Community Management, AAMC At-Large Anne V. Corey Clearbrook Community Assn. At-Large Michael Karpoff, Esq., CCAL Hill Wallack LLP At-Large Denise Lindsey, CMCA, AMS, PCAM Signature Property Group, AAMC Community Assn. Manager Jack McGrath, R The Grande at Colts Neck Condominium Assn. Community Assn. Volunteer Leader Sidna Mitchell Rossmoor Community Assn., Inc. Community Assn. Volunteer Leader Roger Nicholson Shadow Lake Village Assn. At-Large Lawrence N. Sauer, CPM, CMCA, PCAM Taylor Management Company, AAMC, AMO Community Assn. Manager Kenneth Sauter, Esq., CCAL Berman, Sauter, Record & Jacobs, P.C. Business Partner Lynn Voorhees, RCS, RS DW Smith Associates, LLC At-Large Executive Director Lisa Hibbs General Counsel Emeritus Wendell A. Smith, Esq., CCAL Greenbaum, Rowe, Smith & Davis, LLP Immediate Past President Cynthia Pirrera, CMCA, AMS, PCAM Wentworth Property Management Corp., AAMC Community Trends Editorial Disclaimer: CAI-NJ assumes no responsibility for the content or nature of any column or article published in Community Trends. In addition, articles and columns contained within this magazine reflect the opinions of the respective author, and not necessarily those of CAI- NJ, Community Trends or Community Associations Institute. Information contained in Community Trends should not be construed as a recommendation for any course of action regarding financial, legal, accounting, or other professional services. Authors are solely responsible for the content of their articles and columns, including the validity of any certifications, designations, and/or licenses. By submitting an article for publication, authors understand that they are verifying that their submitted work is original and/or adheres to the Modern Language Association (MLA) standards governing the proper citation of published work. Any damages arising from the improper use of federally trademarked or copyrighted property shall be the sole responsibility of the author. Please send, in writing, any concerns about the content of articles and columns in Community Trends to the address below (Attn: Editor). CAI-NJ only reviews CAI designations, certification and accreditations in this advertisement for validity and current status. Readers are advised that each individual company is solely responsible for the content of its listing in this publication, including all designations, certifications, accreditations and licenses by the company or an individual employee. Concerns about the validity of non- CAI designations, certifications, accreditations and licenses should be directed to the specific company or individual in question. Removal of designations, certifications, accreditations and licenses by CAI-NJ will only take place upon the submission of a letter written by the official credentialing and/or licensing body to CAI-NJ Whitehorse-Mercerville Road, Suite 206 Mercerville, NJ Tel: (609) Hotline: (609) Fax: (609) Website: info@cainj.org Facebook: May 2013 Community Trends 5

6 Strategic Planning For Community Associations istockphoto.com By Arlene Stern, Past President, 1530 Owners Corporation, and Edward Guttenplan, CPA, MBA, Managing Shareholder, Wilkin & Guttenplan, P.C. Benjamin Franklin said: By failing to prepare, you are preparing to fail. How a board functions and how well-prepared board members are to understand and meet the financial, operational, physical and governance responsibilities of their community is critical to the success of the board in effectively achieving the community s goals on behalf of its residents. Known as a tool for achieving purpose in the corporate world, Strategic Planning can represent a refreshing focus for the board of a community association. Strategic Planning begins with a vision - a search for purpose and meaning. What type of community are you and what type do you want to be? Communities, not unlike businesses, have a niche in the market in which they compete. What is your niche (e.g., empty nesters or young families)? What are the types and level of services you wish to provide? How aligned are your costs and unit values with your vision? How sound is your financial position to enable you to achieve your marketing and operating goals? How do residents describe the experience of living in your community? Many questions and perspectives must be coalesced to achieve an appropriate and collective vision. Once a board has honed a vision, it is time to turn their attention to developing a strategy. Strategy is a search for advantage or, said differently, once you have a vision, how do you become the best at what you want to be? What differentiates your community from similar communities in your area? What is your unique selling proposition? Development of a clear vision and an understanding of how you want to position your community readies you to embark on the strategic planning process. Strategic Planning is a process by which we can envision the future and develop the necessary procedures and operations to influence and achieve that future. Clark Crouch If you are satisfied with how your community is operating, the price your units command or the services your community provides, the next question is: what can be done to make it better? If you are not satisfied, the question still is: what can be done to make it better? One technique for starting is through a SWOT analysis or identifying specific strengths, weaknesses, opportunities and threats. This methodology is just one of many to take stock of where you are and where you want to be so that you can create the route to get there. You can invite your residents to discuss their opinions, create a survey, engage realtors and vendors in discussions on how you stack-up against other like communities but regardless of the various methodologies you employ, you need to gather data from as many sources as Continues on page 8. 6 Community Trends May 2013

7

8 STRATEGIC PLANNING... from page 6. possible to best understand how people see your community. Strengths Weaknesses SWOT Analysis Opportunities Threats Henry Ford said: If you always do what you ve always done, you ll always get what you ve always got. Simply said, this means the board needs to create a roadmap to get from where you are to where you want to be. If you were driving to a location for the first time, would you go without a map? A strategic plan is your roadmap. It has curves and detours but it is a living roadmap, which needs to be periodically reviewed. The process looks like Figure 1 below. Your strategic plan should encompass the following areas and include short, intermediate, and long-term goals: Financial health Operational and physical health Services offered Association s culture Governance The questions below can serve as a checklist to assist your board in developing a strategic plan. These are not meant to be all-inclusive and you are encouraged to add questions that will help you assess your unique community and develop a meaningful and responsive plan. Association s Financial Health: How realistic are your budgets? What opportunities exist for savings without adversely affecting services? If the association has deficits, how can you make up the deficit without adversely affecting residents? How much working capital is appropriate for your community and if you are not at that level, how will you get to that level? Do you have an up-to-date Capital Reserve Study? What are your short and long-term Figure 1: Continues on page 10. Start/ Commit SWOT Analysis Strategic Objectives Tactics & Measures Implement Monitor 8 Community Trends May 2013

9 MANAGING. TO MAKE YOUR COMMUNITY BETTER. Drawing upon our more than 50 years in the business, we develop procedures and systems that insure a professional, efficient approach to your management needs. Regency combines the very latest technology with old-fashioned personalized service. The result... management that makes your life better and your property more valuable. The enhanced services we offer include: No-cost online payment Low-cost credit card options Complimentary community website Reduced costs for banking and other services Call Center with real people State-of-the-art technology for financial reporting Sophisticated work ticket communication Digital approval systems We are able to offer our services at an affordable rate that helps keep your community on budget. So if you are looking for old-fashioned personalized service, contact Glen Masullo at our Somerset office or Elaine Warga-Murray at our Howell office. PROPERTY MANAGEMENT. PROPERLY MANAGED. CAI-NJ THANKS OUR 2013 PLATINUM SPONSORS Bartlett Tree Experts Berman & Wright Architecture, Engineering & Planning, LLC Berman, Sauter, Record & Jacobs, P.C. Buckalew Frizzell & Crevina LLP CertaPro Painters Community Association Banking & CondoCerts Dan Swayze & Son, Inc., Complete Parking Lot Maintenance Eosso Brothers Paving Felsen Insurance Services, Inc. Giordano, Halleran & Ciesla, P.C. Herrick, Feinstein LLP Homestead Management Services, Inc., AAMC Hueston, McNulty, Attorneys at Law KPI 2 Contractors, Inc. Lomurro, Davison, Eastman, & Munoz, P.A. M. Miller & Son, LLC Mirra & Associates CPAs, LLC National Cooperative Bank Pepper Hamilton, LLP Quality 1st Companies, Inc. Radom & Wetter Rainbow G & J Painting LLC Regency Management Group, LLC, AAMC Renda Roads, Inc. Servpro of Freehold, Middletown, So-Jersey City/Bayonne Signature Property Group, AAMC Spooky Brook Landscaping, Inc. Union Bank Homeowners Banking Services Smartstreet Wilkin Management Group, Inc Candlewood Commons, Howell, Howell, NJ NJ Clyde 35 Clyde Road, Suite 102, Somerset, NJ NJ P.O. Box P.O. 2932, Box Hamilton, 2932, Hamilton, NJ NJ info@regencymanagementgroup.biz To Advertise Call or ray@brainerdcommunications.com. For information on the Platinum Sponsorship Program, please call CAI-NJ at (609) May 2013 Community Trends 9

10 STRATEGIC PLANNING... from page 8. capital requirements? Based on your current capital reserves, how will you meet those requirements? "Specializing in Tailored Maintenance Programs for Community Associations Since 1962." Bedbug Specialists Bedbug Detection Dogs Termite and Carpenter Ant Control Prompt Emergency Service Expert Wildlife Management Professionally Trained Staff Sentricon Termite Baiting Systems Fully Insured & Licensed Holiday and Event Decorating by Christmas Décor Monthly & Quarterly Contracts The Mark of Excellence in Pest Management As a Quality Pro Member, Amco Pest Services, Inc. meets strict industry and performance standards guaranteeing a higher level of service and professionalism. Call us Toll Free: 1 (888) or 1 (877) 534-BUGS AmcoPest@aol.com Member of : NJPMA, NJAA, NPMA, CAI, IREM Serving All of New Jersey, New York and South Florida. by HOLIDAY DECOR SERVICES Recruit your way to a FREE Trip to orlando, Fl! See details about the 2013 CAI-NJ Recruiter Club Challenge on page 35 of this issue! What is the level of delinquencies and what factors are contributing to delinquencies? How can you protect the association against write-offs? If your association has bank or mortgage debt, is it being effectively managed? How does your association compare to similar types and sized associations on benchmark indicators and what do you have to do to achieve best in class results? How do your unit sales or rental prices compare to comparable associations? Do all of your contracts have the best financial and operational terms, consistent with your strategic goals? What are your requirements for insurance(s) and is adequate coverage in place? Are financial controls in place that allow you to monitor, evaluate and achieve your strategic plans while protecting your assets? Association s Operational and Physical Health: When issues are raised, how responsive is your board/management? What level of maintenance standards exists and are they sufficient? How would your residents describe your maintenance standards? Is there a plan in place to upgrade the infrastructure and/or redecorate the common areas of the community so as to compete with newer communities? Are your policies and rules consistent with your culture and your strategic plan? Do your employees represent your association in the manner you want them to? Do you have daily, weekly, monthly and annual schedules for physical plant and equipment maintenance? How prepared is your association for disasters and/or emergencies? How secure and safe are your facilities? Do you have a long-term energy plan in place? 10 Community Trends May 2013

11 Do you have appropriate and thorough financial and operational audits in place? How do you train your staff and measure performance of staff, vendors and professionals? BECHT EnginEERing, BT Building On Our Reputation For Quality Engineering For Over 45 Years How effective are your employee hiring and retention practices? Services Offered: What amenities exist and what is the frequency of use? What amenities should be added or deleted? Is your community offering the newest types of amenities? What services do you provide and what should you add or delete? (e.g., package delivery, concierge, handyperson services for fee, valet parking, etc.). How consistent are services and amenities with the needs of your community s demographics? What is the desired level of service and what do you need to change? Association s Culture: How would you describe unit owner relations? What sense of community do you wish to create and what do you need to do to achieve it? What have you done to create openness and ease of communications to and from residents? Are your association s rules and policies user friendly and consistent with your culture while still protecting the association? Becht Engineering, BT provides a broad spectrum of engineering and construction management services to Condominium Associations and Cooperative Corporations. Our experience with buildings ranging from townhouses to high-rise structures will provide you with the expertise and resources to protect your property for years to come. n Transition Engineering n Deficiency Reports n Capital Reserve Studies n Roofing Replacement Designs n Siding Replacement Designs n Balcony Deck Replacement Designs n Construction Management n LEED/Green/Sustainable Designs n Water Infiltration/Corrective Designs n Mechanical Systems Replacement Designs n Energy Audits n Building Condition Assessments n Structural Corrections n Litigation Technical Support n Infrared Scanning What vehicles do you have in place for communications with regard to events, board information, community rules and governance, news, emergencies? How do you welcome and orient new community members? Governance: Does your board conduct itself in a professional manner? Is the business and communication of the board always inclusive of all members of the board? Continues on page 12. For All Of Your Engineering Services n information@bechtbt.com Visit the newly redesigned website of the New Jersey Chapter of CAI. LEED AP May 2013 Community Trends 11

12 STRATEGIC PLANNING... from page 11. Are there clear, written Code of Ethics and Conflicts of Interest standards in place? Do you have community outreach for volunteers who can offer expertise to enhance your community? Do you continuously offer training and education for your staff, management and board? Are all your corporate governance documents up-to-date, consistent with your strategies and available? Is the board transparent in all of its interactions and transactions? Your vision is set. Your strategies are agreed upon and your strategic plan is in place. Your roadmap is done. Now you need to make sure you get to your destination through effective execution. You also need to measure your success in implementing your plan and achieving your goals so you know your progress and also institute corrective action if you veer off course. The chart in Figure 2 below can be a useful tool for managing the process. The best measurement of the success of your strategies is whether the board, through its actions, has increased home values to its owners and improved the quality of life for residents. Identifying measures of success as shown in the chart below will keep you focused on strategy goals and execution. You will then be able to assess progress and refresh the process for continuous improvement. Consider devoting certain meetings exclusively to discussing strategy and assessing implementation. Remember that every roadmap to a destination has detours. However, if you stay the course, if you consistently reconfirm your destination and direction, and when appropriate reset your course, you will meet your goals and you will achieve your desired results. In the words of a renowned organizational development consultant Neale Clapp: Nothing ventured, something lost. Figure 2: Goal Tactic/Actual Plan Measure of Success Responsibility Timing Status n We understand the issues and have the expertise to provide solutions 1200 Tices Lane East Brunswick, NJ Penn Plaza, 19th floor New York, NY Community Trends May 2013

13 RCP Management Names Julie Spinney, CMCA, AMS, PCAM, CPM Vice President, RCP Management North Region RCP Management Company is pleased to introduce Julie Spinney, CMCA, AMS, PCAM, CPM as the Vice President of RCP s North Region. Her focus will be managing and building the North Region of RCP s client portfolio. We are also pleased to recognize our two North Regional Directors: Dawn Ruggiero and Gem Nelson. Julie, Dawn and Gem will work closely with our North Jersey Clients, Managers and Staff. From the administrators all the way up to Julie Spinney, I am very proud of our North Jersey team. They are a terrific group of professionals whose dedication is an inspiration. - Mary Faith Nugiel, CMCA, AMS, PCAM, CPM President, RCP Management Company Julie Spinney has been in the community management industry since She joined RCP Management Company in 2004 and was promoted to Vice President of Operations in Ms. Spinney s expertise includes coordination of difficult projects for RCP Management Company. She is an indispensible part of RCP s corporate structure. Ms. Spinney was awarded the Certified Manager of Community Associations (CMCA) in 2004, and in 2006 the Association Property Management Specialist (AMS). She was awarded the Professional Communication Association Manager (PCAM) designation in An active member of CAI New Jersey, Julie Spinney served on the CAI Golf Committee and is currently a CAI exam proctor. She continues to further her education by attending conferences and seminars through CAI and IREM where she is currently a Certified Property Manager (CPM). On site. In sight. With an exclusive focus on property management for more than 25 years, RCP offers an experienced, hands-on team that s always available to your association. We understand community living. Our dedicated experts specialize in delivering personalized service backed by a proven infrastructure to townhouse, condominium and high-rise communities throughout New Jersey. Corporate Headquarters 10 Centre Drive Monroe, NJ (609) North Jersey Office 71 U.S. 46, 2nd Floor Elmwood Park, NJ (201) East Regional Office 38 Village Court Hazlet, NJ (732)

14 Please Leave a Message After the Tone istockphoto.com By Michael Flippin, CMCA, AMS, PCAM Integra Management Corp., AAMC No matter the form of communication, there are a few things we can all keep in mind... It would be interesting to know who coined the phrase: Technology will make all of our lives easier. With evergrowing ways of staying connected, technology has not made our lives easier. In fact, technology has created an overload of ways to communicate. It used to be that people would either call or write a letter to address an issue then patiently await a response. In today s world, it seems that a phone call is followed up by an , a posting to the community s website, an to the board and a posting to a resident blog, all before 9:00 a.m. Of course this may be slightly exaggerated, but in some instances not by much. Managers of a portfolio of communities are always looking at ways to streamline processes and stay ahead of the issues. This includes handling the myriad of questions, concerns, maintenance requests and emergencies that stream across our desks on a weekly basis. As an owner in a community association, there are simple things you can do to help with receiving an efficient response to your communications to the association and management. Determine what is your association and management company s preferred method of communication. It may be that your association maintains a community web page that has a specific function for filing requests and concerns or communicating directly with the board and management. Associations like this method because it provides the ability to better track issues. Your manager may prefer to voice mail as it allows them to communicate during off hours or while traveling. It also allows the manager to expedite issues. An usually describes the issue and allows for ease of forwarding to a third party such as the board or maintenance vendor. For those owners that may not have the desire to be connected or tech savvy, phone calls and snail mail will remain their communication option. No matter the form of communication, there are a few things we can all keep in mind to help facilitate effective and pleasant communication. When communicating with management, it helps when residents start messages off with their association name, address and phone number. You would be surprised by the number of associations that have the same street name as well as the number of residents with the same last name. Place your association name and address in an subject line. Make sure your phone number is at the start of the message. When leaving an extended message, people sometimes forget to leave a phone number to return a call or end up rushing to get the phone number in before their recording time expires. If you need an answer to a question, make sure the basis of your question is in the message. This way management is prepared when they respond. Remember that while your communication may be due to you being upset with a certain situation, the person on the other end of the communication is there to assist and help resolve the issue. Keep in mind that when sending multiple communications on the same issue within a 24-hour period, you should expect a response within hours for non-emergency issues. s are viewed the same as a voice message when it comes to time frame for a response. Even though the was received, it is possible that the manager is not in a position to respond immediately. It is important that all residents know and understand an association and management company s 24-hour emergency procedures and contact information. While most managers and board members have smart phones, it does not necessarily mean that they are monitoring their phones and s 24/7. Not using the proper communication channels for reporting emergencies may lead to a prolonged response or worse, no response until your communication is received. Also remember that emergency contacts are established in order to provide as quick of a response as possible. While technology continues to advance faster than humans are able to keep up, we need to continually find the balance between what is feasible and what is expected. n 14 Community Trends May 2013

15 If we don t have your address, you don t have your full membership. Most of your member benefits are delivered to your address: Links to the digital edition of Common Ground, e-newsletters like Law Reporter, Fast Tracks, CEO Insights and Minutes; news bulletins, legislative updates, announcements of special events and offers and much more. Find out what you may be missing update your address now at or contact Member Services at cai-info@ caionline.org or (888) (M F, 9 a.m. 6:30 p.m. ET). The shore WILL be restored. DEP Lic # Value Experience Quality With help, recovery is possible even after a disaster. We at Hueston McNulty, P.C. take this opportunity to say Thank You to the many Hurricane Sandy volunteers and emergency service workers. Hueston McNulty, P.C. Association General Counsel and Experienced Trial Attorneys Samuel J. McNulty, Esq. smcnulty@huestonmcnulty.com / Tel: / Fax: Offices: Florham Park, NJ; Toms River, NJ; Blue Bell, PA; and New York, NY Celebrating 36 Years! Central Jersey s Most Trusted Name In Lawn Sprinkler Systems Let Us Reduce Your Watering Bills Your Irrigation System Is A Major Investment; Treat It That Way Backflow Certification Service Available (908) ken.scherer@hillsboroughirrigation.com May 2013 Community Trends 15

16 2013 CAI-NJ Spring Break Party CAI-NJ members caught spring fever at the 2013 CAI-NJ Spring Break Party at McCloone s Pier House in Long Branch, New Jersey on April 25, More than 250 members and guests attended a night of fun, networking, door prizes and live entertainment overlooking the Atlantic Ocean. We would like to extend a special thank you to the Spring Break Party Committee. Their dedication and enthusiasm ensured the success of this great event. n Buffet Sponsor O&S Associates (right) Terry Kessler, Esq., Susan Swatski, Esq. and Jonathan Katz, Esq., of Hill Wallack LLP (below) Stephen Block and Ray Leahy, both of Capital One Bank, N.A. Beverage Cups Sponsors The Falcon Group - Engineering, Architecture & Energy Consultants Morris Engineering, LLC Supreme-Metro Corp. Cocktail Napkins Sponsors By Design Landscapes, Inc. Diegnan & Brophy, Esq. MAMCO Property Management RestoreCore (below) Debbie Pasquariello, CIC, CIRMS and Kim Manicone, both of BHB Insurance Services Entertainment Sponsors The Brickman Group, Ltd. Capital One Bank, N.A. Decorations Sponsor Felsen Insurance Services, Inc. Door Prize Sponsor Pardini R. Construction Corporation RSI Remediation Specialists, Inc. Event Sponsors DW Smith Associates, LLC Landscape Maintenance Rapid Pump & Meter Service Company Sparkling Pool Services, Inc. (left) Robert Czech, McPuff Chimney Services, LLC, Nina Stanton, Clearbrook Community Associtiation, 2013 CAI NJ President and Gregory Rampertab, McPuff Chimney Services, LLC Spring Break Party Committee Bill Neaton Chair Barry Siburkis Vice-Chair Benjamin Basch Jordan Burkhalter Mary Caporaso, CMCA Bill Cowley Frank Mai Desiree Meshki Ashley Newman, Esq. (above) Damon Kress, Esq., McGovern Legal Services, LLC makes the crucial decision of which door prize he most wanted to win (left) Paul Seidner and Valarie Seidner, CPM, Taylor Management Company, AAMC, AMO 16 Community Trends May 2013

17 Thank you to our Platinum PLUS and Platinum Sponsors! Platinum PLUS Sponsors Accent Group Accurate Reconstruction Amco Pest Services, Inc. Becht Engineering, BT Becker & Poliakoff, LLP BHB Insurance Services Brown & Brown Insurance C & L Sweeper & Pavement Maintenance Capital One Bank, N.A. Cowley s Termite & Pest Services The Curchin Group, LLC Cutolo Law Firm, LLC Down to Earth Landscaping, Inc. Doyle Brothers Contracting, LLC (above) Denise Schianzo, Taylor Management Company, AAMC, AMO and Graceanne Welsh, Kipcon, Inc. The Falcon Group - Engineering, Architecture & Energy Consultants FWH Associates, P.A. G&C Electronics Certitude Greenbaum, Rowe, Smith & Davis, LLP Griffin Alexander, P.C. Hillcrest Paving & Excavating, Inc. Hill Wallack LLP JGS Insurance JRG Termite & Pest Control K.A. Diehl Community Management, AAMC Kipcon, Inc. L. N. Rothberg & Son, Inc. (above) Nina Stanton, Clearbrook Community Association, 2013 CAI-NJ President, Lori Kenyon, CMCA, PCAM, Signature Property Group, AAMC and Gabriel Vitale, C&L Sweeper & Pavement Maintenance, 2013 CAI-NJ Treasurer (left) Barbara Strubel, Taylor Management Company, AAMC, AMO, Bill Neaton, 2013 Spring Break Party Committee Chair and Jon Nero, both of Quality 1st Companies, Inc. (left) Joe Chorba, CPA, Jordan Burkhalter, Nick Haralambopoulos and Elizabeth Perry, all of Wilkin & Guttenplan, P.C. MAMCO Property Management McGovern Legal Services, LLC MEM Property Management Morris Engineering, LLC National Contractors, Inc. O & S Associates Popular Association Banking R M Termite & Pest Control Republic Services of New Jersey, Inc. Rezkom Enterprises, Inc. Stark & Stark Taylor Management Company, AAMC, AMO Valcourt Building Services of NJ, LLC Wilkin & Guttenplan, P.C. Platinum Sponsors Bartlett Tree Experts Berman & Wright Architecture, Engineering & Planning, LLC Berman, Sauter, Record & Jacobs, P.C. Buckalew Frizzell & Crevina LLP CertaPro Painters Community Association Banking & CondoCerts Dan Swayze & Son, Inc., Complete Parking Lot Maintenance Eosso Brothers Paving Felsen Insurance Services, Inc. Giordano, Halleran & Ciesla, P.C. Herrick, Feinstein LLP Homestead Management Services, Inc., AAMC Hueston, McNulty, Attorneys at Law KPI 2 Contractors, Inc. Lomurro, Davison, Eastman, & Munoz, P.A. M. Miller & Son, LLC Mirra & Associates CPAs, LLC National Cooperative Bank Pepper Hamilton, LLP Quality 1st Companies, Inc. Radom & Wetter Rainbow G & J Painting LLC Regency Management Group, LLC, AAMC Renda Roads, Inc. Servpro of Freehold, Middletown, So-Jersey City/Bayonne Signature Property Group, AAMC Spooky Brook Landscaping, Inc. Union Bank Homeowners Banking Services Smartstreet Wilkin Management Group, Inc. See more event photos on the next page! May 2013 Community Trends 17

18 ...more from the 2013 CAI-NJ Spring Break Party (continued from the previous page.) (left) John Silivanch, G&C Electronics Certitude is the lucky winner of a McCloone s gift certificate, bottle of Bela Voda and an AMC gift card. (above) Denise Mack and Ted Taylor, both of Wentworth Property Management Corp., AAMC, Ed Reilly, Down to Earth Landscaping, Inc., Ted Gammon and Mary Elliott, CMCA, both of Wentworth Property Management Corp., AAMC (below) Nina Stanton, Clearbrook Community Association, 2013 CAI-NJ President presents Barbara Jaquett, Wentworth Property Management Corp., AAMC with a Lenox American Gold Finch and a TGI Fridays gift Certificate. (above) Nina Stanton, Clearbrook Community Association, 2013 CAI-NJ President presents Barbara Hrubes, Mirra & Associates, LLC with a Keurig Coffee Brewer and a box of K-Cups. (above) Hank Johns, Cowleys Termite & Pest Control took home a foursome to Old York Country Club, a dozen golf balls and a North Carolina Tar Heels shirt. (right) Loring Dunton, C&L Sweeper & Pavement Maintenance, Michael Puzycki, Wentworth Property Management Corp., AAMC and Gabriel Vitale, C&L Sweeper & Pavement Maintenance, 2013 CAI-NJ Treasurer 18 Community Trends May 2013

19 CommuniCation Courtesy integrity LoyaLty mutual respect A family owned property management business Committed to the highest level of Customer Service to the Associations we manage. How Can We Help You? Call: Visit Online: HOMESTEADMGMT.ORG Cleaning Installations Repairs May 2013 Community Trends 19

20 Can You Please Unplug Your Car, I Need To Charge My Phone By Gregory S. Ricciardi, Esq. Porzio, Bromberg & Newman, P.C. istockphoto.com...the number of such facilities is not keeping pace with the increase in the number of PEVs on the roads or, alternatively, plugged into an outlet in your community. Electric & Plug-in Hybrid Vehicle Distribution with Electric Charging Stations According to the New Jersey Department of Environmental Protection 1, vehicle emissions account for about 30 percent of the total hydrocarbons and oxides of nitrogen emissions in the air, which contribute to the formation of ground-level ozone or smog during the summer months. Data from the New Jersey Motor Vehicles Commission indicates that the number of plug-in electric hybrid vehicles (PEVs) in New Jersey is growing steadily. As illustrated on the map, as of June 2012 some counties had as many as one hundred and five (105) PEVs registered. 2 As gas prices continue to climb and climate change continues to be a significant topic of conversation, the interest and number of these vehicles in New Jersey will continue to grow. Further innovation and availability of these vehicles will also increase these trends. While the number of public charging stations and public fleet facilities are increasing, the number of such facilities is not keeping pace with the increase in the number of PEVs on the roads or, alternatively, plugged into an outlet in your community. Before we explore the implications of this increase in PEVs on condominiums and homeowners associations, the follow- Includes public charging stations only. Private fleet facilities are not shown. Map State of New Jersey. From the State of New Jersey Dept. of Environmental Protection website. Visit to view online. 20 Community Trends May 2013

21 ing is some background on charging PEVs and Electric Vehicle (EV) charging stations. According to the New Jersey Department of Community Affairs, most PEVs can be charged from a standard household wall outlet using a special cord, which is typically provided by the car manufacturer. 3 This is known as Level 1 charging and can take a long time and consume a fairly significant amount of energy. Level 2 charging stations are faster and operate at 240 volts as opposed to 120 volts. Finally, Level 3 charging stations connect at 500 volts of direct current. Charging stations for EVs require compliance with subcodes adopted by the State of New Jersey Uniform Construction Code (UCC). The New Jersey Department of Community Affairs, Division of Codes and Standards has issued guidance on residential EV charging stations. Generally, home charging of EVs will likely necessitate the installation of an EV charging station. Installation or modification of wiring and building electrical systems can be difficult and potentially dangerous. Since the Division of Codes and Standards has determined that a homeowner or electrical contractor need only provide verbal notification to the local code enforcement agency prior to starting the installation of a charging station, associations may need to be more proactive if they want to have input in the installation process at a unit in their community before the installation work commences. An association s governing documents may not address this type of improvement to a unit. However, it is likely that the location of the EV charging station may require the consent of the association. In addition, associations with and without common electrical systems should be involved in and, at a minimum, notified of any plans to install an EV charging station in or around a unit. Moreover, where there are common building systems that are not individually metered or submetered, issues can arise between unit owners and the association regarding the amount of electricity being consumed and the ultimate responsibility for the costs of that electricity. Another potential issue for community associations as the number of PEVs and the need for more charging stations grows is parking. It is not difficult to imagine the worst case scenario, where unit owners run extension cords from their units, across common areas to the parking lot where their Continues on page 22. Comprehensive Insurance That Works for You Our years of experience in the real estate market, both residential and commercial, means we can design just the right insurance program for your property. Let us show you your options. Products include: Property General Liability Umbrella Workers Comp. Directors & Officers Flood Equipment Breakdown Professional Environmental Liability Auto Members of: JGS INSURANCE Service is our specialty; protecting you is our mission. 960 Holmdel Road, Holmdel, NJ Experience Celebrating & Knowledge our 90th anniversary! Since Visit The all new website of the New Jersey Chapter of CAI. May 2013 Community Trends 21

22 Shine! Our uniformed, bonded cleaning specialists are trained to do the job right and to your specifications. We ensure the quality of their work through close supervision and inspections and detailed record keeping. We adapt quickly to changing client demands, including finding creative ways to reduce costs without sacrificing service. And we are a leader in the use of green products to help protect the environment. Contact us today to see how we can make you shine. UNPLUG YOUR CAR... from page 21. cars are located. If a large number of unit owners in a community acquire PEVs, the association may consider offering a charging station as a community amenity, similar to the recent actions of some communities that have added generators to club houses. The overall impact of the growing fleet of electric vehicles on community associations is still unclear; however, there is no question that there is a trend towards an increase in the production, purchase and use of these vehicles. Government mandates, financial incentives and concern for the environment will further this movement. As part of any long term planning, it is never too early for boards, managers and attorneys to think about these issues. n Notes: Vehicles%20&%20Stations%20-%20Electric.pdf 3. Janitorial, Building & Maintenance Services STAR nbetoff@starbuildingservices.com One Call... Problem Solved! Cowleys Termite & Pest Services will resolve all of your insect, bird and wildlife problems. Specializing in Community Association Maintenance Programs Prompt Emergency Service Serving All of New Jersey COWLEY 1 (866) INTERESTED IN BEING A SPEAKER? Visit and download the Speakers Bureau Application. Fully Licensed and Insured Professionally Trained and Licensed Staff TERMITE & PEST SERVICES AND Little Rascals Nuisance Wildlife Removal Services By Cowleys Humane Solutions for more than 20 Years Questions? Contact Angela Kavanaugh at Phone: (609) or angela@cainj.org 22 Community Trends May 2013

23 You re Only as Strong as Your Foundation In architecture, a building is only as sound as the foundation it s built upon. The same can be said for a business. At Signature Property Group, our foundation was laid over forty years ago, and at its cornerstone was this strong belief: manage the property, but more importantly, understand the client s individual needs. Our dedicated divisions fit your specific property type Talented professionals with diverse management knowledge care for each client as a unique entity A multi-level team approach reinforces our commitment to successful management Contact us today to find out how we can turn your association into a community. DENISE LINDSEY, CMCA, AMS, PCAM Vice President, Business Development dlindsey@spgroup.biz CORPORATE HEADQUARTERS 140 Sylvan Avenue Englewood Cliffs, New Jersey Linked LIKE US ON CENTRAL NEW JERSEY 850/870 U.S. Route One North North Brunswick, New Jersey

24 Are Gov. Christie s Views Out of Step With Jersey? Job rating slightly lower, but still high Monmouth University/Asbury Park Press Poll Governor Chris Christie s reelection prospects remain strong, but the Monmouth University/Asbury Park Press Poll also finds a slight erosion of his post-sandy job ratings. On the campaign front, New Jersey is divided as to whether the governor s views on hot button social issues are out of step with his constituents which is a key line of attack from his Democratic challenger. Currently, Gov. Christie earns a 63% approve to 26% disapprove job rating among all Garden State residents. Among registered voters, his rating stands at 65% approve to 26% disapprove. In February, his job approval rating was 70% to 17% among all residents and 70% to 16% among voters. This decline has occurred across every demographic group, but he still earns majority approval from Republicans (86%), independents (64%), and Democrats (52%) alike, as well as from the state s public workers (54%). Nearly 6-in-10 (59%) registered voters say that Gov. Christie deserves a second term, down just slightly from his February support level (63%). Just one-third (34%) say it is time to put someone else in office and 7% are not sure whether the governor merits re-election. The slight drop in the governor s overall re-election support comes mainly from independent voters standing at a still-solid 59%, but down from 68% in February. State Senator Barbara Buono, the probable Democratic nominee for governor, has been focusing part of her campaign message on the charge that Chris Christie s views are out of step with most of New Jersey. On government spending an issue which is a centerpiece of the governor s own campaign a majority of residents (55%) say that Christie s views are in line with most of his constituents, compared to 36% who say he is out of step on this issue. New Jerseyans Continues on page 26. DATA TABLES: The questions referred to in this release are as follows: (* Some columns may not add to 100% due to rounding.) 1. Do you approve or disapprove of the job Chris Christie is doing as governor? 1. Do you approve or disapprove of the job Chris Christie is doing as governor? TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER Yes No Dem Ind Rep Male Female Yes No Approve 63% 65% 55% 52% 64% 86% 61% 65% 54% 66% Disapprove 26% 26% 31% 39% 24% 10% 27% 26% 37% 23% (VOL) Don t know 11% 10% 15% 10% 12% 5% 13% 9% 9% 11% TREND: All adults April Feb. Dec. Sept. July April Feb. Oct. Aug. May Feb. Sept. July April Feb Approve 63% 70% 67% 53% 52% 51% 52% 54% 48% 47% 47% 45% 44% 41% 33% Disapprove 26% 17% 21% 35% 36% 35% 38% 38% 42% 49% 40% 38% 44% 44% 15% (VOL) Don t know 11% 14% 12% 11% 12% 14% 10% 9% 9% 5% 12% 17% 12% 15% 52% Unwtd N TREND: Registered April Feb. Dec. Sept. July April Feb. Oct. Aug. May Feb. Sept. July April Feb. voters Approve 65% 70% 69% 55% 53% 50% 55% 55% 50% 46% 49% 44% 45% 42% 31% Disapprove 26% 16% 22% 36% 35% 38% 37% 37% 41% 49% 41% 40% 43% 44% 15% (VOL) Don t know 10% 13% 9% 10% 12% 12% 9% 8% 8% 5% 9% 16% 12% 13% 53% Unwtd N Do you approve or disapprove of the job the state legislature is doing? TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER Yes No Dem Ind Rep Male Female Yes No Approve 43% 41% 51% 50% 36% 40% 38% 47% 31% 46% Disapprove 40% 42% 28% 32% 48% 41% 48% 32% 49% 37% (VOL) Don t know 18% 17% 21% 18% 16% 19% 14% 21% 20% 17% TREND: Registered Voters April 2013 Feb Dec Sept July 2012 April 2012 Feb Oct Aug 2011 May 2011 Feb Approve 41% 40% 43% 32% 34% 37% 34% 33% 35% 32% 29% Disapprove 42% 35% 34% 43% 45% 41% 42% 45% 48% 48% 45% (VOL) Don t know 17% 25% 22% 25% 21% 23% 24% 22% 17% 20% 26% Unwtd N TREND: Registered Voters Continued July 2010 April 2010 Feb July 2009 Feb Sept July 2008 April 2008 March 2008 Oct Feb Approve 25% 19% 24% 31% 23% 29% 27% 28% 25% 32% 34% Disapprove 49% 57% 49% 48% 55% 50% 47% 55% 53% 43% 42% (VOL) Don t know 26% 24% 27% 22% 22% 21% 26% 17% 22% 25% 23% Unwtd N Do you approve or disapprove of the job Barack Obama is doing as president? TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER Yes No Dem Ind Rep Male Female Yes No Approve 58% 55% 68% 89% 44% 23% 50% 64% 50% 60% Disapprove 39% 42% 27% 10% 51% 76% 46% 33% 46% 38% (VOL) Don t know 3% 2% 5% 1% 5% 1% 3% 3% 4% 3% TREND: Registered April February December April February October August May September July April February October July voters Approve 55% 60% 58% 54% 51% 47% 52% Monmouth 60% Monmouth 47% University University 51% Polling 54% Polling Institute 53% Institute 54% 4/17/13 4/17/13 59% Disapprove 42% 33% 35% 41% 42% 46% 39% 36% 44% 42% 41% 38% 33% 29% (VOL) Don t know 2% 7% 6% 5% 6% 7% 9% 4% 9% 6% 5% 9% 14% 12% Unwtd N [QUESTIONS 44 AND 4 5 WERE 55 WERE ROTATED] ROTATED] Do Do 4. you you Do approve you approve or disapprove or disapprove of the of job the job job Frank Frank Lautenberg is doing is doing as United as United States States Senator? Senator? Senator? TOTAL TOTAL REGISTERED REGISTERED VOTER VOTER PARTY PARTY ID ID GENDER GENDERPUBLIC PUBLIC WORKER WORKER Yes Yes No NoDem DemInd Ind Rep Rep Male Male Female Female Yes Yes No No Approve Approve 46% 46% 47% 47% 40% 40% 63% 63% 35% 35% 31% 31% 40% 40% 51% 51% 47% 47% 45% 45% Disapprove Disapprove 32% 32% 32% 32% 28% 28% 14% 14% 40% 40% 48% 48% 41% 41% 22% 22% 32% 32% 32% 32% (VOL) (VOL) Don t know Don t know 23% 23% 21% 21% 31% 31% 22% 22% 25% 25% 21% 21% 19% 19% 26% 26% 20% 20% 23% 23% TREND: TREND: Registered Registered April April February FebruaryApril April February February October October August August May May July July October October July July April April January January voters voters only only Approve Approve 47% 47% 44% 44% 41% 41% 39% 39% 43% 43% 41% 41% 48% 48% 47% 47% 48% 48% 45% 45% 48% 48% 43% 43% Disapprove Disapprove 32% 32% 27% 27% 32% 32% 33% 33% 31% 31% 32% 32% 30% 30% 33% 33% 28% 28% 33% 33% 31% 31% 28% 28% (VOL) (VOL) Don t know Don t know 21% 21% 29% 29% 27% 27% 28% 28% 27% 27% 26% 26% 21% 21% 21% 21% 24% 24% 22% 22% 21% 21% 30% 30% Unwtd Unwtd N N Do Do 5. you you Do approve you approve or or disapprove or disapprove of of the the of job the job Bob job Bob Bob Menendez Menendez is doing is is doing as United as United States States Senator? Senator? TOTAL TOTAL REGISTERED REGISTERED VOTER VOTER PARTY PARTY ID ID GENDER GENDERPUBLIC PUBLIC WORKER WORKER Yes Yes No NoDem DemInd Ind Rep Rep Male Male Female Female Yes Yes No No Approve Approve 44% 44% 44% 44% 45% 45% 67% 67% 34% 34% 21% 21% 37% 37% 51% 51% 41% 41% 45% 45% Disapprove Disapprove 36% 36% 38% 38% 27% 27% 17% 17% 43% 43% 57% 57% 45% 45% 27% 27% 38% 38% 36% 36% (VOL) (VOL) Don t know Don t know 20% 20% 18% 18% 29% 29% 16% 16% 22% 22% 22% 22% 17% 17% 22% 22% 22% 22% 19% 19% TREND: TREND: Registered Registered April April February February April April February February October October August AugustMay May July July October October April April January January voters voters only only Approve Approve 44% 44% 41% 41% 40% 40% 41% 41% 43% 43% 38% 38% 46% 46% 38% 38% 34% 34% 41% 41% 37% 37% Disapprove Disapprove 38% 38% 31% 31% 25% 25% 26% 26% 29% 29% 33% 33% 28% 28% 33% 33% 25% 25% 31% 31% 25% 25% (VOL) (VOL) Don t know Don t know 18% 18% 28% 28% 35% 35% 33% 33% 28% 28% 29% 29% 26% 26% 29% 29% 41% 41% 28% 28% 37% 37% Unwtd Unwtd N N Looking 6. Looking ahead ahead to November s to November s election election for Governor, for Governor, do you do you think think that that Chris Chris Christie Christie 24 Community Trends should should be re-elected, be re-elected, or do or you do you think think that that it is time it is time to have to have someone someone else else in office? in office? May 2013 TOTAL TOTAL REGISTERED REGISTERED VOTER VOTER PARTY PARTY ID ID GENDER GENDERPUBLIC PUBLIC WORKER WORKER Yes Yes No NoDem DemInd Ind Rep Rep Male Male Female Female Yes Yes No No istockphoto.com

25 Brown & Brown is committed to serving you with strategic quickness, business agility and the power of insurance knowledge. It is a simple system based upon accountability and responsiveness which follows our mission statement to serve others. Innovative, cost-effective solutions for your clients. A professional, comprehensive proposal package presentation. A team of knowledgeable specialists dedicated to advising and serving your insurance needs. Responsive Claims Handling and 24-hour certificate turnaround. It is our job to make your life easier. We welcome this opportunity to go to work for you. Call our Association Insurance Specialists for a free consultation and competitive quote. Jillian Gadomski, Macievic, CPIA CPIA Ryan Ryan Weiner, AAI (phone) (fax)

26 Gov. Christie... from page 24. are divided, though, on whether the governor sees eye to eye with them on property taxes 44% say his views are in line with the state and 45% say they are out of step. Garden State residents are also divided on whether Gov. Christie s views on abortion and same sex marriage are in line with majority opinion in New Jersey. Compared to the state s fiscal issues, though, a larger number are also unsure where the governor stands on these social concerns. On abortion, 33% say the governor s views are in line with most New Jerseyans, 32% say they are out of step, and 34% are unsure. On same sex marriage, 31% say the governor s views are in line with There may be some hay to be made over possible gaps between New Jersey s take on these issues and Chris Christie s own views... most New Jerseyans, 34% say they are out of step, and 33% are unsure. There may be some hay to be made over possible gaps between New Jersey s take on these issues and Chris Christie s own views. However, social issues are not particularly relevant for swing voters in the upcoming election. Property taxes, though, may be a different story, which could explain the governor s renewed call this week for a property tax credit, said Patrick Murray, director of the Monmouth University Polling Institute. On the issue of abortion, 42% of New Jerseyans correctly identify Gov. Christie s views as basically pro-life. Another 25% say he is pro-choice and 32% are unsure. Among the New Jersey public, a majority of 54% consider themselves pro-choice compared to 38% who are pro-life. On the issue of same sex marriage, 48% of New Jerseyans say Gov. Christie opposes allowing gay and lesbian couples to marry legally. Another 23% believe he favors same sex marriage and 30% offer no opinion. Among the New Jersey public, a majority of 59% favor Continues on page Looking ahead to November s election for Governor, do you think that Chris Christie should be hould re-elected, be re-elected, or do or do you you think think that that it it is time to to have have someone someone else else in office? in office? TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER Yes No Dem Ind Rep Male Female Yes No Should be re-elected 56% 59% 46% 41% 59% 84% 59% 54% 49% 59% Time for someone else 36% 34% 45% 52% 32% 12% 33% 39% 45% 33% (VOL) Don t know 8% 7% 8% 7% 9% 4% 8% 7% 6% 8% TREND: Registered April February December September voters only Should be re-elected 59% 63% 61% 50% Time for someone else 34% 29% 29% 45% (VOL) Don t know 7% 8% 10% 5% Unwtd N I d like you to grade Governor Christie on some issues using a letter grade of A, B, C, D or F for failing. What grade would you give Governor Christie s efforts to rebuild our state in the aftermath of Superstorm Sandy? TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER Yes No Dem Ind Rep Male Female Yes No A - Highest grade 44% 46% 35% 37% 44% 59% 44% 44% 40% 45% B 32% 31% 37% 33% 33% 26% 32% 32% 34% 31% C 15% 14% 19% 20% 13% 9% 13% 16% 18% 14% D 4% 4% 4% 6% 3% 3% 5% 4% 5% 4% F - Failing grade 4% 4% 4% 4% 5% 2% 4% 3% 2% 4% (VOL) Don t know 1% 1% 2% 0% 2% 1% 2% 0% 0% 2% 8. What 8. grade What would grade you would give you Governor give Governor Christie s work gain? Christie s to get work our state to get economy our state moving economy moving again? again? TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER TOTAL REGISTERED Yes VOTER No Dem PARTY Ind ID Rep Male GENDER Female PUBLIC Yes WORKER No A - Highest grade 16% 16% Yes 14% No Dem 8% 15% Ind 31% Rep Male 15% Female 16% 10% Yes 17% No A - Highest grade B 16% 39% 16% 38% 14% 39% 31% 8% 15% 42% 31% 48% 15% 38% 16% 39% 10% 42% 17% 38% B C 39% 27% 38% 27% 39% 27% 31% 38% 42% 23% 48% 14% 38% 27% 39% 28% 42% 23% 38% 28% C D 27% 9% 27% 10% 27% 9% 38% 13% 23% 10% 14% 3% 27% 11% 28% 8% 23% 17% 28% 8% D F - Failing grade 9% 8% 10% 8% 9% 8% 13% 9% 10% 8% 3% 4% 11% 8% 8% 8% 17% 7% 8% 8% F - Failing grade (VOL) Don t know 8% 1% 8% 1% 8% 3% 9% 1% 8% 2% 4% 0% 8% 2% 8% 1% 7% 1% 8% 2% (VOL) Don t know 1% 1% 3% 1% 2% 0% 2% 1% 1% 2% 9. I would 9. I would like your like opinion your on opinion how Governor on how Christie s Governor views Christie s line up views with most line New up with Jerseyans most New Jerseyans based based on what on you what know you or know have heard. or have Are heard. Governor Are Governor Christie s views Christie s on [READ views ITEM] on [READ ITEM] generally generally in line line or or out out of of step with most New Jerseyans? [ITEMS WERE WERE ROTATED] ROTATED] Property taxes Property taxes TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER TOTAL REGISTERED VOTER Yes No PARTY DemID Ind GENDER Rep MalePUBLIC Female WORKER Yes No In line 44% Yes 45% No Dem 42% Ind 31% Rep 47% Male 65% Female 48% Yes 41% No 41% 45% In line Out of step 44% 45% 45% 46% 42% 31% 43% 47% 58% 65% 41% 48% 31% 41% 41% 41% 50% 45% 51% 44% Out of step (VOL) Neither 45% 0% 46% 43% 0% 58% 0% 41% 0% 31% 1% 41% 0% 50% 1% 51% 0% 44% 1% 0% (VOL) Neither (VOL) Don t know 0% 10% 9% 0% 0% 15% 1% 10% 0% 11% 1% 4% 0% 10% 1% 10% 0% 7% 11% (VOL) Don t know 10% 9% 15% 10% 11% 4% 10% 10% 7% 11% Government spending Government spending TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER TOTAL REGISTERED VOTER Yes No PARTY DemID Ind GENDER Rep MalePUBLIC Female WORKER Yes No In line 55% Yes 58% No Dem 46% Ind 45% Rep 57% Male 77% Female 59% Yes 53% No 53% 56% In line Out of step 55% 36% 58% 35% 46% 45% 38% 57% 46% 77% 34% 59% 20% 53% 33% 53% 38% 56% 43% 34% Out of step (VOL) Neither 36% 1% 35% 38% 0% 46% 2% 34% 0% 20% 1% 33% 0% 38% 1% 43% 0% 34% 0% 1% (VOL) Neither (VOL) Don t know 1% 8% 0% 7% 2% 0% 14% 1% 9% 0% 8% 1% 3% 0% 7% 0% 9% 1% 5% 9% (VOL) Don t know 8% 7% 14% 9% 8% 3% 7% 9% 5% 9% Abortion Abortion TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER TOTAL REGISTERED VOTER Yes No PARTY DemID Ind GENDER Rep MalePUBLIC Female WORKER Yes No In line 33% Yes 33% No Dem 29% Ind 28% Rep 29% Male 50% Female 37% Yes 29% No 27% 35% In line Out of step 33% 32% 33% 31% 29% 28% 33% 29% 40% 50% 31% 37% 17% 29% 32% 27% 32% 35% 33% 31% Out of step (VOL) Neither 32% 2% 31% 33% 2% 40% 2% 31% 1% 17% 3% 32% 2% 32% 1% 33% 3% 31% 2% 2% (VOL) Neither (VOL) Don t know 2% 34% 2% 33% 2% 1% 35% 3% 31% 2% 37% 1% 31% 3% 30% 2% 37% 2% 38% 32% (VOL) Don t know 34% 33% 35% 31% 37% 31% 30% 37% 38% 32% Gay marriage Gay marriage Monmouth University Polling Institute 4/17/13 TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER TOTAL REGISTERED VOTER Yes No PARTY DemID Ind GENDER Rep MalePUBLIC Female WORKER Yes No In line 31% Yes 32% No Dem 29% Ind 25% Rep 32% Male 42% Female 34% Yes 28% No 25% 33% In line Out of step 31% 34% 32% 34% 29% 25% 30% 32% 43% 42% 31% 34% 20% 28% 32% 25% 36% 33% 39% 32% Out of step (VOL) Neither 34% 2% 34% 30% 2% 43% 3% 31% 2% 20% 3% 32% 1% 36% 2% 39% 2% 32% 2% 2% (VOL) Neither (VOL) Don t know 2% 33% 2% 32% 3% 2% 39% 3% 30% 1% 34% 2% 36% 2% 32% 2% 34% 2% 34% 33% (VOL) Don t know 33% 32% 39% 30% 34% 36% 32% 34% 34% 33% On On the issue of abortion, would you you call call Governor Governor Christie Christie pro-choice pro-choice or pro-life? 10. On the issue of abortion, would you call Governor Christie pro-choice or pro-life? or pro-life? TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER TOTAL REGISTERED VOTER Yes No PARTY DemID Ind GENDER Rep MalePUBLIC Female WORKER Yes No Pro-choice 25% Yes 23% No Dem 35% Ind 29% Rep 26% Male 19% Female 25% Yes 26% No 18% 27% Pro-choice Pro-life 25% 42% 23% 44% 35% 29% 36% 26% 44% 19% 38% 25% 48% 26% 45% 18% 40% 27% 47% 41% Pro-life (VOL) Don t know 42% 32% 44% 33% 36% 44% 29% 38% 26% 48% 35% 45% 33% 40% 31% 47% 34% 41% 35% 32% (VOL) Don t know 32% 33% 29% 26% 35% 33% 31% 34% 35% 32% April February TREND: April February TREND: Pro-choice % % Pro-choice Pro-life 25% 42% 16% 44% Pro-life (VOL) Don t know 42% 32% 44% 40% (VOL) Don t Unwtd know N 32% 40% Unwtd N Monmouth University Polling Institute 4/17/ Do 11. you Do think you Governor think Governor Christie favors Christie or opposes favors or allowing opposes gays allowing and lesbians gays to and marry lesbians legally? to marry legally? TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER Yes No Dem Ind Rep Male Female Yes No Favors 23% 21% 30% 22% 24% 21% 24% 21% 17% 24% Opposes 48% 50% 35% 54% 43% 46% 48% 47% 54% 46% (VOL) Don t know 30% 29% 34% 24% 32% 33% 27% 32% 29% 30% On the issue of abortion, would you consider yourself pro-choice or pro-life? TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER Yes No Dem Ind Rep Male Female Yes No Pro-choice 54% 56% 49% 63% 53% 45% 53% 56% 65% 52% Pro-life 38% 37% 45% 32% 38% 51% 38% 38% 31% 40% (VOL) Mixed, neither 3% 3% 3% 3% 4% 2% 4% 2% 3% 3% (VOL) Don t know 4% 4% 4% 2% 5% 2% 5% 3% 1% 5% 13. Do you favor or oppose allowing gays and lesbians to marry legally? [PROBE: Do you 26 Community Trends favor/oppose it strongly or somewhat?] May 2013 TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER Yes No Dem Ind Rep Male Female Yes No Favor, strongly 37% 38% 36% 51% 35% 19% 32% 43% 44% 36%

27 ASK US! CAI-NJ UPCOMING EVENTS 2013 Dennis R. Casale Memorial Golf Outing Monday, June 10, 2013 Eagle Ridge Golf Club 2 Augusta Boulevard Lakewood, New Jersey Registration: 10:30 a.m. Shotgun Start: 12:30 p.m. CAI-NJ Beach Party Thursday, August 15, 2013 Martell s Tiki Bar Boardwalk Point Pleasant, New Jersey Registration: 5:30 p.m. Event: 6:00 p.m.- 9:00 p.m. CAI-NJ Conference & Expo Wednesday & Thursday, October 23-24, 2013 Revel Resort Atlantic City, New Jersey 2013 CAI-NJ EDUCATION SCHEDULE All course dates and locations are tentative. Please check or for updated information. Readers of Community Trends can ask the Editorial Committee of the magazine for their feedback about any issue facing the community association industry. The committee is made up of legal, insurance, engineering and property management professionals with a wealth of information and experience specific to community associations. Letters and s should be directed to: CAI-NJ 1675 Whitehorse Mercerville Road, Suite 206 Mercerville, NJ Phone: (609) Fax: (609) communitytrends@cainj.org June 14, 2013 Managers-Only Educational Program: Surviving a Disaster for Community Managers 77 Hudson Jersey City, New Jersey Registration: 8:30 a.m. Program: 9:00 a.m.-12:00 p.m. June 26, 2013 Managers-Only Educational Program: Surviving a Disaster for Community Managers Greenbriar Woodlands Toms River, New Jersey Registration: 8:30 a.m. Program: 9:00 a.m.-12:00 p.m. July 18, 2013 Senior Summit The Renaissance at Manchester 1 Renaissance Boulevard Manchester, New Jersey Registration: 8:30 a.m. Program: 9:00 a.m.-12:00 p.m. NOTE: This is the first of three Summits. Watch for dates to be announced for two more Summits one each in north and south Jersey. OCTOBER 22-23, 2013 M-201 Revel Resort & Casino Atlantic City, New Jersey OCTOBER 22-24, 2013 M-100 Revel Resort & Casino Atlantic City, New Jersey DECEMBER 5-6, 2013 M-350 Seacaucus, New Jersey just next door... CAI Pennsylvania/ Delaware Valley Chapter Educational events JUNE 6-7, 2013 M-204 Valley Forge, Pennsylvania AUGUST 8-10, 2013 M-100 Valley Forge, Pennsylvania NOVEMBER 14-16, 2013 M-100 Pittsburgh, Pennsylvania It is our hope to keep Community Trends in the forefront as a great source of current and useful information to our readership PMDP Courses: Contact Angela Kavanaugh at PMDP@cainj.org or call (609) Have Questions? For Networking Events and Conference & Expo: Contact Robin Micallef at events@cainj.org or call (609) CAI-NJ Educational Series: Contact Angela Kavanaugh at education@cainj.org or call (609) In case of inclement weather or meeting cancellations, check the CAI-NJ Hotline (609) May 2013 Community Trends 27

28 Gov. Christie... from page 26. legalizing gay marriage and just 31% oppose it. This result marks the highest level of support for same sex marriage in ten years of this specific question being asked on New Jersey polls. The prior high was 52% favor to 34% oppose in February The poll also revealed an interesting convergence between an individual s beliefs and their take on the governor s views relative to whether they feel he is in line with most of New Jersey. Among those who side with majority on these issues and correctly identify Chris Christie s positions, two-thirds say that the governor s views are out of step with most New Jerseyans 66% for abortion and 67% for same sex marriage. However, if an individual feels that the governor shares their own views on these issues regardless of which side of the issue they agree with they are more likely to feel that the governor s and presumably their own views are in line with majority opinion. Specifically, New Jerseyans who take a majority pro-choice view of abortion and say Chris Christie feels the same are more likely to see the governor as being in line with his constituents on this issue (55%) rather than out of step (21%). Similarly, 51% of those who favor same sex marriage and think the governor shares their opinion say that his views are in line with New Jersey, compared to just 15% who say they are out of step. The same pattern is true, though, when both the individual and the governor are in the minority. Over half (51%) of pro-life New Jerseyans who also see the governor as pro-life say that these views are actually in line with most of New Jersey, compared to just 30% who say they are out of step. Similarly, nearly half (48%) of New Jerseyans who oppose gay marriage and say the governor feels the same inaccurately see 12. On the issue of abortion, would you consider yourself pro-choice or pro-life? On the issue of abortion, would you consider yourself pro-choice or pro-life? TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER Yes No Dem Ind Rep Male Female Yes No Pro-choice 54% 56% 49% 63% 53% 45% 53% 56% 65% 52% Pro-life 38% 37% 45% 32% 38% 51% 38% 38% 31% 40% (VOL) Mixed, neither 3% 3% 3% 3% 4% 2% 4% 2% 3% 3% (VOL) Don t know 4% 4% 4% 2% 5% 2% 5% 3% 1% 5% 13. Do you favor or oppose allowing gays and lesbians to marry legally? [PROBE: Do you favor/oppose it strongly or somewhat?] avor/oppose it strongly or somewhat?] TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER Yes No Dem Ind Rep Male Female Yes No Favor, strongly 37% 38% 36% 51% 35% 19% 32% 43% 44% 36% Favor, somewhat 22% 21% 28% 19% 25% 24% 20% 23% 22% 22% Opposes, somewhat 8% 9% 4% 4% 7% 19% 10% 7% 7% 9% Oppose, strongly 23% 23% 23% 17% 26% 29% 27% 20% 22% 23% (VOL) Don t know 9% 9% 9% 8% 8% 8% 11% 7% 5% 10% TREND: April February February October June September * 2006* 2003* Favor 59% 52% 48% 48% 50% 43% Oppose 31% 34% 43% 45% 44% 50% (VOL) Don t know 9% 15% 10% 8% 6% 7% Unwtd N * Source: Eagleton-Rutgers Poll The Monmouth University/Asbury Park Press Poll was conducted by the Monmouth University Polling Institute on April 11 to 14, 2013 with a statewide random sample of 806 adult residents, including 606 contacted on a landline telephone and 200 on a cell phone. Live interviewing services were provided by Braun Research, Inc. and the telephone sample was obtained from Survey Sampling International. Monmouth is responsible for all aspects of the survey questionnaire design, data weighting and analysis. For results based on the total sample, one can say with 95% confidence that the error attributable to sampling has a maximum margin of plus or minus 3.5 percentage points. Sampling error increases as the sample size decreases, so statements based on various population subgroups, such as separate figures reported by gender or party identification, are subject to more error than are statements based on the total sample. In addition to sampling error, one should bear in mind that question wording and practical difficulties in conducting surveys can introduce error or bias into the findings of opinion polls. POLL DEMOGRAPHICS (weighted) 39% Dem 48% Male 28% % White 39% Ind 52% Female 38% % Black 22% Rep 34% % Hispanic 9% Asian/Other Registered Voter Sample (weighted) 39% Dem 48% Male 21% % White 38% Ind 52% Female 40% % Black 23% Rep 38% % Hispanic 7% Asian/Other MARGIN OF ERROR TOTAL REGISTERED VOTER PARTY ID GENDER PUBLIC WORKER Yes No Dem Ind Rep Male Female Yes No Unweighted N moe 3.5% 3.7% 9.3% 5.6% 5.6% 7.7% 5.0% 4.8% 6.7% 4.1% It is the Monmouth University Polling Institute s policy to conduct surveys of all adult New Jersey residents, including voters and non-voters, on issues that affect the state. Specific voter surveys are conducted when appropriate during election cycles. these views as being in line with the state majority, compared to 35% who say they are out of step. Governor s Survey Questions The governor s office recently sent a mailing to Central Jersey residents that included a survey asking them to grade his performance on a number of issues. As a service to the administration, the poll replicated two of the questions from that survey to provide a representative statewide evaluation. When asked to grade the governor on his efforts to rebuild our state in the aftermath of Superstorm Sandy, 3- in-4 New Jerseyans give Chris Christie an A (44%) or B (32%). Visit the newly redesigned website of the New Jersey Chapter of CAI Community Trends May 2013

29 istockphoto.com Another 15% give him a C and fewer than 1-in-10 give him a poor grade of D (4%) or F (4%). The governor gets just slightly above average grades, though, on his work to get our state economy moving again. Most New Jerseyans say he has earned a B (39%) or C (27%) rather than an A (16%). But just 1-in- 6 say he deserves a poor grade of D (9%) or F (8%). Other Officeholder Ratings President Barack Obama holds a 55% approve to 42% disapprove job rating among registered voters in New Jersey. This marks a decline from the 60% to 33% voter rating he earned in February, which is similar to the size of the drop in Gov. Christie s job rating over the same period. Senator Frank Lautenberg currently holds a 47% approve to 32% disapprove rating among Garden State voters, compared to a 44% to 27% rating in February. Senator Bob Menendez, who has been the subject of recent questions over dealings with a campaign donor, has a 44% approve to 38% disapprove rating among New Jersey voters, compared to a 41% to 31% rating in February. New Jersey s state legislature earns a divided 41% approve to 42% disapprove rating from state voters. The legislature s February poll numbers were a net positive at 40% approve to 35% disapprove. The Monmouth University/Asbury Park Press Poll was conducted by telephone with 806 New Jersey adults from April 11 to 14, This sample has a margin of error of ± 3.5 percent. The poll was conducted by the Monmouth University Polling Institute and originally published by the Asbury Park Press and its sister publications (Courier- Post, Courier News, Daily Journal, Daily Record, and Home News Tribune). n May 2013 Community Trends 29

30 BHB INSURANCE SERVICES ATTENTION ALL CAI-NJ SEMINAR ATTENDEES: Please remember to keep your seminar completion certificates in a safe place. These certificates are distributed at the end of each CAI-NJ seminar. This is proof that you attended and completed the seminar. You may need to reference the certificate in the future and CAI-NJ does not keep track of each member s attendance record. Community managers will definitely need the certificates to obtain credit for continuing education towards their designations. With Access Property Management, You Get 58 Experts On Your Side. Our job is to help your board reach its goals. Whether it s accounting, forecasting and planning, community maintenance, homeowner support, negotiating vendor contracts or board member education, Access Property Management employs professionals with the depth, experience and knowledge to keep your community moving ahead. Innovative People. Creative Solutions. 4 Walter E. Foran Boulevard, Suite 311 Flemington, New Jersey P: F: accesspm.com 30 Community Trends May 2013

31 Specialty Building Systems We specialize in high quality building products featuring Duradek TM waterproof vinyl flooring and Durarail TM aluminum railing. Duradek TM waterproof vinyl flooring comes in a variety of colors, patterns, and textures for decks, patios and balconies. Durarail TM is a powder coated aluminum railing system with a 20 year structural warranty. Smarter by Association Financial Services For Management Companies Online Banking & Cash Management Multiple Payment Options Superior Customer Service Lending Solutions* Website Hosting & Design To put our expertise to work for you, visit us at smartstreet.com or call Mickel Graham at today William Penn Hwy, Easton, PA Toll Free: (800) Fax: (610) sbsddek@verizon.net *For qualifying associations, loans subject to credit approval. Financing subject to credit and collateral approval. Other restrictions may apply. Terms and conditions subject to change. Smartstreet is a division of Union Bank, N.A. Smartstreet is a registered mark of Union Bank, N.A Union Bank, N.A. All rights reserved. Need Service? The answer is YES. No matter what the question, no matter how tough the task, the answer is always YES, including our prompt, on-site emergency service. When you need the best service, call the best service company Rapid Pump & Meter Service Co., Inc. SERVICES Turnkey Pump Stations Emergency Generators Field Service and Repairs Equipment Rebuilding Preventive Maintenance Factory Authorized Service PRODUCTS Myers Pumps Wilo-EMU Pumps Dresser ROOTS Blowers All Prime Pumps Badger Flow Meters Aurora Pumps Committed to 100% Customer Satisfaction Rapid Response 24 Hour Emergency Service info@servicer.com PO Box AY 285 Straight Street, Paterson, NJ May 2013 Community Trends 31

32 Landscaping & Design, LLC Snow Plowing & Salting Commercial Lawn maintenance & Certified Paver Installations Install Trees, Shrubs, Sod, Mulch & Decorative Stone Richard Eible - Owner Serving All of Business: Sergeantsville Road New Jersey Cell: Flemington, NJ Fax: ralandscapingdesign@yahoo.com 2013 Recruiter Club New Jersey Chapter (As of April 10, 2013) David J. Byrne, Esq. - 1 Dean Catanzarite - 1 Joseph Chorba - 8 Liz Comando, CMCA, PCAM - 1 Ramon Cuevas - 1 Louis J. Curtis, CMCA, AMS, PCAM - 2 WATER OR FLOOD DAMAGE? MOLD PROBLEMS? FIRE AND SMOKE DAMAGE? Scott T. Dalley, CMCA, AMS, PCAM - 1 Michael Flippin, CMCA, AMS, PCAM - 3 Lee Allison Klimansky - 1 Martin Laderman - 1 SERVPRO OF SO. JERSEY CITY / BAYONNE OF FREEHOLD OF MIDDLETOWN OF SO. JERSEY CITY / BAYONNE has the expertise and experience to restore your property......like it never even happened. CLEANUP & RESTORATION WATER MOLD Sewage FIRE Mold Remediation Duct Cleaning Carpet / Flooring Sales & Installation Sewer Backups Carpet Cleaning Reconstruction Services Call for 24 Hour / 7 Day Service Toll Free Throughout N.J. (866) OR (732) You manage the property...we can help! Fully Insured NJHIC# 13VH Patti Clemente Project Coordinator Cell (732) PClemente@SERVPROofFREEHOLD.com Independently Owned & Operated SERVPRO OF MIDDLETOWN Denise Lindsey, CMCA, AMS, PCAM - 4 Jeff Logan - 9 Michael Pesce, PCAM - 1 Barry J. Scarr, CIRMS - 1 Jane Strydesky, CMCA, AMS, PCAM - 1 Marjorie M. Wilson, CMCA CAI-NJ recruiter club challenge... See details on page 35! Interested in submitting an article for Community Trends? Contact CAI-NJ at or communitytrends@cainj.org for more information. SERVPRO OF FREEHOLD 32 Community Trends May 2013

33 TMC TAYLOR MANAGEMENT COMPANY An Accredited Association Management Company Serving the State of New Jersey PROFESSIONAL COMMUNITY MANAGEMENT IS OUR ONLY BUSINESS FOR OVER 20 YEARS OUR UNIQUE STRENGTHS INCLUDE: Transition Management Experienced & Trained Professionals Comprehensive Financial & Accounting Services Enhanced Communications Accredited Management Organization Office Locations 80 South Jefferson Road, 2nd Fl Whippany, NJ Fax 370 Campus Drive, Ste. 109R Somerset, NJ Fax 42-2 Harmon Cove Towers Secaucus, NJ Fax Let us work with your association to find the right coverage, at the right price. Felsen Insurance Services, Inc Route 10 Denville, NJ Phone: Fax: Isn't it about time you took a fresh look at your community's insurance program? Are you looking for personal, professional service and attention? Condominium Insurance May 2013 Community Trends 33

34 CAI MEMBERSHIP APPLICATION Community Associations Institute, New Jersey Chapter 1675 Whitehorse-Mercerville Road, Suite 206 Mercerville, New Jersey Phone: (609) Fax: (609) Web: Job Bank: MEMBERSHIP CONTACT (Where membership materials will be sent): Name: Title: COMMUNITY ASSOCIATION VOLUNTEER LEADER (CAVL): Billing Contact: (if different than Association Address on left): Name: Home Address: City/State/Zip: Phone: (W) Fax: (Cell) (H) Association/ Company: Address: City/State/Zip: Phone: (W) Fax: Select your Chapter: (H) NEW JERSEY *TOTAL MEMBERSHIP DUES Individual Board Member or Homeowner $114 2nd Board Member $200 3rd Board Member $275 4th Board Member $345 5th Board Member $395 6th Board Member $445 7th Board Member $500 For 2-3 Member Board applications, please indicate below who should receive membership renewal information. Please contact CAI National Customer Service at (888) for Board memberships exceeding 7 individuals. Name: Home Address: Recruiter Name/Co. Name: CATEGORY OF MEMBERSHIP: (Select one) Community Association Volunteer Leader (CAVL) Dues vary* Manager $124 Management Company $390 Business Partner $535 Business Partner Affiliate (CAI-NJ only) $100 City/State/Zip: Phone: (W) Fax: Name: Home Address:: (Cell) (H) PAYMENT METHOD: Check made payable to CAI VISA MasterCard AMEX City/State/Zip: Card Number: Exp. Phone: (W) (H) Name on Card: Fax: (Cell) Signature: Date: Important Tax Information: Under the provisions of section 1070(a) of the Revenue Act passed by Congress in 12/87, please note the following. Contributions or gifts to CAI are not tax-deductible as charitable contributions for federal income tax purposes. However, they may be deductible as ordinary and necessary business expenses subject to restrictions imposed as a result of association lobbying activities. CAI estimates that the non-deductible portion of your dues is 2%. For specific guidelines concerning your particular tax situation, consult a tax professional. CAI s Federal ID number is $39 of annual membership dues is for your non-refundable subscription to Common Ground. Complete only the portion of the remainder of the application that applies to your category of membership. For CAI-NJ use only: BP CAVL MGMT MGR **Total Membership Dues above include $15 Advocacy Support Fee. BUSINESS PARTNER: Accountant Attorney Builder/Developer Insurance Provider Lender Real Estate Agent Supplier (landscaping, power washing, snow removal, etc) Please specify: Technology Partner Please specify: Other Please specify: BUSINESS PARTNER AFFILIATE: Name of Primary Company Contact:

35 New Members of the New Jersey chapter (March 11, 2013 through April 10, 2013) Business Partners Action Property Management Mr. Nelson Louis Owen, III Dynamic Pest Control, Inc. Mr. William T. Hoopman, Jr. Precision Power Wash Mr. Colm Fidgeon Community Association Volunteer Leaders Ms. Alyssa DeStefano The Grande at Hanover Mr. Hector Gonzalez Carlton Tower Mr. Frank Hackett The Plaza at Tenafly Ms. Roberta Hartlaub Windmill Pond Townhome Association Mr. Steve Irwin The Plaza at Tenafly Mrs. Rachael Karsch The Plaza at Tenafly Ms. Kathleen Kelleher The Grande at Hanover Mrs. Lisa Ann Kennedy Stedwick Village One Mrs. Sisilja Kingsley Carlton Tower Mr. Ben Sottile The Plaza at Tenafly Ms. Susan Tel Carlton Tower Ms. Debbie Ventimiglio Carlton Tower Ms. Tena Wright The Grande at Hanover Managers Ms. Kimberly A. Himes Brighton Towers Condominium Association Ms. Colette Montanaro Wentworth Property Management Corp., AAMC Ms. Mary Elizabeth Ryan, CMCA FVCSA Mr. Gregory L. San George Integra Management Corp., AAMC The 2013 CAI-NJ Recruiter Club Challenge RecRuit YouR WaY to a FRee trip to orlando! GRAND PRIZE: A free trip * to the 2014 CAI National Conference in Orlando, Florida Recruit at least five new CAI-NJ members, and you qualify to win this year s CAI-NJ Recruiter Club Challenge. New members can be any combination of Business Partners, Managers, Community Association Volunteer Leaders, and Management Companies. 2ND PRIZE: ipad Mini 3RD PRIZE: $50 Gift Card Sponsored by: For contest details contact CAI-NJ: (609) or membership@cainj.org Contest Rules: 1. Contestants must recruit at least five new members between January and November 2013 to be eligible. 2. Whomever has the most new member recruits between January 1, 2013 through November 30, 2013, will win. 3. Recruiters can only win one prize per year. 4. CAI-NJ may allow substitutions of prizes in certain circumstances. 5. Prize winners will be announced at the CAI-NJ Chapter Retreat in December Winner(s) need not be present to win. 7. *The Grand Prize is a trip to the 2014 CAI National Conference in Orlando, Florida, and includes airfare to Orlando, Florida, from Newark, New Jersey, or Philadelphia, Pennsylvania; two nights at the conference hotel; and conference registration. May 2013 Community Trends 35

36 managementtrends Greenest Lawns are in New Jersey By Thomas Curry, CMCA, AMS, PCAM Twin Rivers Community Trust As of January 5, 2013, the final phase of new regulations that affect every homeowner and every association with a lawn were implemented by the state of New Jersey. Two years ago, the state passed the most comprehensive and environmentally friendly fertilizer laws in the country. This spring marks the first full year of new fertilizer regulations for professional applicators and the beginning of new fertilizer rules for retailers. The law created a new program at the New Jersey Agricultural Experiment Station called PROFACT (Professional Fertilizer Applicator Certification Training), which manages the education and certification of New Jersey s professional fertilizer applicators. In addition to education and certification of professional fertilizer applicators, this law sets standards for fertilizer applications and regulates the labeling and retail sale of specialty fertilizers. The key elements of the new law eliminate phosphate as an ingredient in turf fertilizers, limits the total amount of nitrogen used in a year and prescribes a certain percentage of slow release nitrogen for fertilizers sold at retail. It prohibits the application of fertilizers in the winter and specifies the timing of fertilization applications before downpours and it regulates the distances fertilizers can be applied from bodies of water. Professional applicators cannot apply fertilizer to lawns after December 1st and before March 1st. Homeowners cannot apply fertilizer to lawns after November 15th and before March 1st. The law also prohibits the application of fertilizer to sidewalks, driveways, parking lots, streets, etc.; so make sure misapplications are cleaned up. These regulations are designed to reduce fertilizer runoff into streams, rivers and our beloved bays and estuaries thereby improving water quality. Here is a quick fertilizer lesson: nitrogen, phosphorus and potassium are nutrients necessary for the growth of a plant, but they are not always easily available to plants in nature. That is where fertilizer comes in. The numbers on a fertilizer bag represent, in order, the percentage by weight of nitrogen, phosphate and potash. Nitrogen (N) helps plants by promoting shoot growth, which allows for a thicker, denser lawn. Phosphate promotes strong root development and winter hardiness. Potassium (K) strengthens leaf blades, enabling grass to recover from heavy foot traffic, and helps grass withstand stress. The ban on phosphate will not hurt many lawns because most soil in New Jersey contains an appropriate amount of phosphate for plant growth. When nitrogen is in a slow release form, it does not cause a quick spurt of growth which would require frequent cutting. Slow release nitrogen is something many should have been using all along because it slowly releases the nutrient greening a lawn over a longer period. Except for the phosphate ban, most professional fertilizer companies were already abiding by these new standards prior to the enactment of the law. Occasionally unexpected weather conditions may have forced some companies to bend their standards, causing them to fertilize at inappropriate times. The new regulations prohibit such activities and force companies to better educate their employee s through the PROFACT certification procedure. This spring when homeowners visit their local nursery or home supply store and purchase turf fertilizers, they may notice the difference in the new fertilizer formulations. In New Jersey, fertilizer manufacturers and their retailers can now only sell turf fertilizers that abide by the new regulations. The ban on phosphate will not hurt many lawns because most soil in New Jersey contains an appropriate amount of phosphate for plant growth. You will no longer see the familiar bags of or or any other variation containing the center number, which is phosphate, being sold as turf fertilizer. The numbers represent in order the percentage by weight of nitrogen, phosphorus and potassium in the bag. New fertilizers combinations will have labeling that lists a zero for the middle number and the guaranteed analysis will post a percentage for slow release nitrogen. Applying the right quantity of fertilizer at the right time is not only important for the sake of our environment but also to the health of our lawns. New Jersey has taken the right approach to help protect our waterways, now it is up to everyone to abide the regulations. Along with a company s Department of Environmental Protection Pesticide Applicator s License, managers should now ask if their fertilizer/pesticide applicators are New Jersey certified fertilizer applicators. This information is also available on PROFACT s web site. For further information and a list of all certified applicators visit n 36 Community Trends May 2013

37 does does your your Property Property Manager Manager FOLLOW THROUGH? IT IT Makes Makes THe THe difference. difference. MORe THan JUsT a PROPeRTy ManaGeR MORe THan JUsT a PROPeRTy ManaGeR With MEM Property Management, you have a team, not just a single property With MEM Property Management, you have a team, not just a single property manager. Each property manager receives direct support from both the regional manager. Each property manager receives direct support from both the regional manager and the President of MEM Property Management that is actively involved manager and the President of MEM Property Management that is actively involved in the day-to-day affairs of each association and property. in the day-to-day affairs of each association and property. MEM MEM Property Management Property Management Corporate Office Corporate 35 Journal Office Square, Suite # Journal Suite #1025 Jersey City,Square, NJ Jersey City, NJ Central New Jersey Branch NewDrive, Jersey Branch 3Central Executive Suite #350 3 ExecutiveNJ Drive, Suite #350 Somerset, Somerset, NJ Branch Office Branch Office Columbus Drive 102 Christopher 102 Christopher Columbus Drive Jersey City, NJ Jersey City, NJ Southern New Jersey Branch Southern NewHill Jersey Branch 299 S. Society Drive, 299 S. Society Hill Drive, Galloway, NJ Galloway, NJ 08205

38 istockphoto.com How Far Does Community Trends Travel? The New Jersey Chapter of CAI (CAI-NJ) was strongly represented at the CAI Annual Conference in San Diego, CA from April Nearly 40 CAI-NJ members attended the conference and brought the most current issue of Community Trends along with them. (above) The CAI-NJ contingent at Chocolat Cremerie where CAI-NJ hosted a dessert reception for all CAI-NJ members who attended the CAI Annual Conference (left) Nina Stanton, Clearbrook Community Association, 2013 CAI-NJ President and Denise Lindsey, CMCA, AMS, PCAM, Signature Property Group, AAMC 38 Community Trends May 2013

39 (above) Lynn Voorhees, RCS, RS, DW Smith Associates, LLC, Mohammed Salyani, CPA, Wilkin & Guttenplan, P.C., Denise Lindsey, CMCA, AMS, PCAM, Signature Property Group, AAMC and Ronald L. Perl, Esq., CCAL, Hill Wallack LLP (above) Jim Magid, CMCA, PCAM, LSM, Wentworth Property Management Corp., AAMC and Steve Block, Capital One Bank, N.A. (left) Nina Stanton, Clearbrook Community Association, 2013 CAI-NJ President See next page for more photos from the CAI National Conference! (above) Gabriel Vitale, C&L Sweeper & Pavement Maintenance, 2013 CAI-NJ Treasurer (right) Michael Flippin, CMCA, AMS, PCAM, Integra Management Corp., AAMC at the San Diego Zoo May 2013 Community Trends 39

40 ...More Photos from the CAI National Conference (above) Michael Polulak, Esq. and Fran McGovern, Esq., 2013 CAI-NJ Vice-President, both of McGovern Legal Services, LLC (above) Cyndy Pirrera, CMCA, PCAM, 2012 CAI-NJ President and Jim Magid, CMCA, PCAM, LSM, both of Wentworth Property Management Corp., AAMC and Marie D. Mirra, CPA, Mirra & Associates CPAs, LLC, 2013 CAI-NJ President-Elect (below) Nina Stanton, Clearbrook Community Association, 2013 CAI-NJ President, Jim Magid, CMCA, PCAM, LSM, Wentworth Property Management Corp., AAMC and J. David Ramsey, Esq., CCAL, Becker & Poliakoff, LLP (left) Diane Russell, TR Property Services, LLC, Ronald L. Perl, Esq., CCAL, Hill Wallack LLP and Thomas E. Russell, CMCA, AMS, TR Property Services, LLC (below) Lisa Hibbs, CAI-NJ Chapter Executive Director, Debbie Pasquariello, CIC, CIRMS, BHB Insurance Services and Gabriel Vitale, C&L Sweeper & Pavement Maintenance, 2013 CAI-NJ Treasurer 40 Community Trends May 2013

41 Community Spotlight wants to put the focus on YOUR community! Individualized Attention. A Broad Range of Expertise. FWH Associates, P.A. has been providing essential services to property managers, community associations and contractors for over 20 years. Offering refined expertise in a variety of disciplines for our clients. PROFESSIONAL SERVICES INCLUDE: Community Spotlight is the newest section in Community Trends. We will shine the spotlight on a different common interest community in New Jersey by publishing photos of the community s best features landscaping, recreation facilities and grounds, clubhouse, lake, etc. Capital Reserve Studies Transition Reports Expert Testimony Construction Specifications Landscape Design Roof Replacements Forensic Building Evaluations Construction Inspection Drainage Remediation EIFS/Stucco Inspection/Evaluations Land Surveying Water Infiltration Remediation Siding Replacements Balcony Replacement Specifications Building Façade Inspections/ Evaluations Parking Garage Inspections/ Evaluations For more information on being featured in the Community Spotlight contact Kyle Hammerschmidt at (609) or communitytrends@cainj.org FWHassociates.com 1856 Route 9, Toms River, NJ North Ave., Ste. 305, Cranford, NJ Civil EnginEErs PlannErs landscape architects architects land surveyors reserve specialists May 2013 Community Trends 41

42 Associations: Are You in Compliance with New Jersey Law? Celebrating 46 years of beautiful seasons caring for New Jersey s trees... Mediation Services Program CAI-NJ Alternative Dispute Resolution CAI-NJ is proud to offer members Alternative Dispute Resolution (ADR) Mediation Services This program is an alternative to litigation, as mandated by state law. This service includes negotiation and mediation with a neutral party, and is offered to community associations. Use our trained mediators to quickly and economically resolve your dispute. CONDOS TOWNHOMES APARTMENTS House/Building Washing Roof Cleaning Gutter Cleaning Concrete Cleaning Common Area Cleaning & more! Examples of disputes covered are: Parking Pets Noise Rules Violations Maintenance Problems For information on CAI-NJ s ADR Program, please contact us at: Phone: (609) info@cainj.org CAI Member Rate: $ Non-Member Rate: $ New Jersey s Original SoftWash Experts Call Today! WASH Community Trends May 2013

43 M. MILLER & SON Over 50 Years of Committed Service to the Policyholder Guiding you on the road to recovery for three generations. FIRE WATER WINDSTORM COLLAPSE COMMERCIAL, INDUSTRIAL, RESIDENTIAL LICENSED PUBLIC ADJUSTERS SINCE Liberty Avenue Hillside, NJ Toll Free: 877MMILLER ( ) PROUD MEMBERS OF

44 CAI-NJ is always looking for new articles to be published in Community Trends If you are interested in submitting an article, please read the following Community Trends Author Guidelines Community Trends, the official magazine of the New Jersey chapter of Community Associations Institute, is published monthly (12 times a year). It is sent to approximately 2,000 community association members, attorneys, accountants, insurance agents, engineers, property managers, other service providers and interested citizens of community associations. We appreciate your interest in writing for Community Trends. Before you begin your article, please take a few minutes to review the following author s guidelines. Purpose Articles published in Community Trends have the same goal: to inform and educate CAI members on community associations. They should not serve as flagrant marketing pieces for a company s services. Content The author of the article is considered the expert, and all content should be original content, or cited appropriately. Authors must verify the validity of all statements made in the manuscript. Credit quotes, documents, and personal observations in your writing. Article specification If possible, please send your article via to the chapter office at communitytrends@cainj.org. If you do not have access to , submit a hard copy, double-spaced, and a 3 ½ IBM-PC compatible disk. IBM programs that are readable include Word and Word Perfect. Be sure to forward a two to three sentence biography of your position and affiliation. If possible, send photos that are relevant to the article. (Polaroid photos are not accepted.) Label all mailing envelopes containing disks, DO NOT BEND. A rule of thumb for word count Generally an article should not exceed 1500 words words of doublespaced text fits onto one 8 ½ x 11 page: therefore, a 500-word article usually fills two pages, double-spaced: a 750-word article usually comprises three pages, doublespaced and so forth. Language The following words shall be in lower case, except for at the beginning of a sentence: board, board of directors and association. Limit your subject Be cognizant that readers need specific advice about specific issues. Articles in Community Trends are most useful if they clearly explain why the subject is important to the reader. For example, an article discussing proposed legislation should clearly explain its ramifications. Keep this in mind as you formulate your article and focus your piece. Offering the highest level of customer service Specializing in Community, Condo and Townhouse Associations Certified in Wildlife Removal Residential Commercial Industrial Fully Licensed & Insured FREE ESTIMATE Prompt Courteous Professional Serving all of New Jersey 44 Community Trends May 2013

45 Craft a good lead Hook your readers right away with a creative lead that lets them know why they should spend time reading your piece. Let your readers know if the information you are going to share will save them time, money or help solve a problem. Anecdotes, quotes and questions are some examples of ways to end an article on a memorable note. Like the rest of the article, conclusions should never be self-serving. Writing style Express your ideas with words that you are comfortable using. When in doubt about the rhythm of your words or cadence, read the sentences out loud. Ask someone who is not in your field of expertise to critique your article. Formulating an outline is one of the best ways to start an article. First, list all of your ideas on paper, then organize them in a manner that allows for logical transition from one paragraph to the next. Use an active voice whenever possible. For example, instead of The documents were filed by the association write, The association filed the documents. Shorter, concise sentences are more readable than long, run-on sentences. Add imagery to your story with anecdotes and memorable quotes. Deadlines All articles are due in the chapter office 60 days prior to the month of publication, unless you are informed otherwise. Editorial policy The editor reserves the right to omit and/ or condense information as necessary to accommodate the layout. We recommend that the author indicate which text could be omitted or condensed if need be. The author will be notified of changes when possible. We do not accept multiple submissions. Please let us know if your article was submitted to other publications. Authors may submit a photograph with their article. Please note CAI-NJ has the exclusive right to refuse to publish any photograph for any reason. Should you have any questions, contact the chapter office: Phone: (609) Fax: (609) communitytrends@cainj.org n WHEN IT COMES TO HOMEOWNER ASSOCIATION GOVERNANCE... As community association attorneys, we are committed to providing efficient, sound and distinguished representation to homeowner and condo associations in New Jersey. We pride ourselves on our ability to blend our years of experience with a time-tested understanding of how to get things done. Paving Sitework Tennis Courts 212 Hooper Avenue Toms River, NJ Bridgewater, NJ (732) Halecon@Verizon.net Over 300 tennis courts resurfaced in the past 5 years May 2013 Community Trends 45

46 go the extra mile for your clients become a cai educated business partner You go the extra mile for your business. Show your community association clients you re willing to go the extra mile for them, too. The new Educated Business Partner distinction recognizes active CAI Business Partner members who have successfully completed Business Partner Essentials, an online course developed by CAI to help product and service providers better understand the issues and challenges faced by their association clients. Take the course, pass the test, be affiliated with an active CAI Business Partner member, and you ll earn the CAI Educated Business Partner distinction. As an added benefit, you ll be listed on the CAI website, where clients can see your commitment to service. Visit cai-info@caionline.org or call (888) to learn more. How do you hire your community s professionals? Don t leave it to chance. Play the H.A.R.P. Your home is your most valuable investment. Don t take a chance when hiring a professional or management company to serve your community. Be sure the person or company you hire is qualified to meet the needs of your community. The Community Associations Institute (CAI) has been educating association professionals and board members in New Jersey for more than 30 years. Our professionals and managers are qualified to cater specifically to common interest communities. They get the job done quickly, reasonably and right, the first time. Introducing CAI-NJ s H.A.R.P. Campaign Hire a Reliable Professional... No Coin Toss Required! Please contact Lisa Hibbs at (609) Lisa can verify within 24 hours that a company has a valid CAI New Jersey chapter membership, or if a company or individual holds a current CAI designation or accreditation. istockphoto.com CAI Designations: Accredited Association Management Company (AAMC) Association Management Specialist (AMS ) College of Community Association Lawyers (CCAL) Community Insurance and Risk Management Specialist (CIRMS) Large-Scale Manager (LSM ) Professional Community Association Manager (PCAM ) Reserve Specialist (RS) 46 Community Trends May 2013

47 M-100 THE ESSENTIALS OFcommunity association management October 22-24, 2013 Revel Resort & Casino 500 Boardwalk Atlantic City, NJ Scan the tag or visit and register for this course online! Register online four weeks ahead and receive a $25 discount. Successful community management starts with the essentials! This comprehensive community association management course provides a practical overview for new managers, an essential review for veteran managers and an advanced course for board members. You ll receive a 400-page participant guide filled with dozens of sample forms and time-saving tips for working with homeowners, vendors, managers and other professionals. Successful completion of this course is the first step in obtaining a professional designation in community association management. ADVANCE REGISTRATION IS REQUIRED Call (888) (M F, 9 6:30 ET) or visit OFFICIAL 2013 PMDP SPONSORS Reef Point Technology Union Bank May 2013 Community Trends 47

48

49 Imagine a bank that finds the best opportunities to enhance and protect the financial health of your community association. A SPECIAL YEAR! We can finance your essential projects, including: Concrete Restoration Roofing/Siding Plumbing Painting/ Waterproofing Irrigation Systems Elevators Windows Security Systems We offer a full array of depository and cash management services: CDARS Lock Box State-of-the-art Business Online Banking Regional Processing Centers Automated Bill Pay Transaction Processing Remote Item Processing Automated Payment Posting Direct Payments via ACH e-statements CAI is celebrating its 40th anniversary in CONTACT your community association financing expert today! David Shahrabani Toll Free: dshahrabani@bpop.com Review CAI milestones and our history through the eyes of past national presidents. Visit A Division of Banco Popular North America. Member FDIC. Move Your Property Management into PRIME Time. Prime Management is a property management company that provides a comprehensive range of maintenance, administrative and financial services. We specialize in providing cost effective, high quality service to community associations in Central New Jersey. Providing Innovative Property Management Programs Designed Specifically To Meet Your Needs Call for our brochure! East Bay Avenue, Barnegat, NJ May 2013 Community Trends 49

50 PRESIDENT S CORNER... from page 2. CONDOMINIUM APPROVAL EXPERTS FHA Condominium Project Approvals (New, Established & ReCertifications) FANNIE MAE Condominium Project Approvals world population growth, citing the growing pressures on the environment, global food supplies and energy resources. The technology of today is more efficient than the technology of yesterday by design. The fuel efficient cars of today weren t necessitated two or three decades ago. Today we look at many different ways of going green, from compact florescent light (cfl) or lightemitting diode (led) light bulbs to furnaces, heat pumps/air conditioners to solar/wind energy, to sealing of buildings with insulation/caulking. Communities are saving thousands of dollars by changing electric suppliers. The final decision to go green for your community is the recovery time of your original investment. Individually, we can choose to make a difference in conservation, whether it be the aforementioned, or using cloth shopping bags instead of plastic, using a water filter and refillable water bottles instead of bottled water, setting the thermostat a few degrees lower in the winter and a few degrees higher in the summer, washing clothes in cold water, taking shorter showers or buying locally grown food. Whether or not you believe in climate change is irrelevant because, for whatever the reason, we can choose to make a difference in our communities and our lives. n Save the Date... THURSDAY July 18, 2013 senior summit Call Phil Sutcliffe North Cannon Ave. Lansdale, PA phil@projectapprovals.com www. P R O J ECT A P PRO V A L S.co m The Renaissance at Manchester Manchester, NJ Registration: 8:30 a.m. Program: 9:00 a.m.-12:00 p.m. NOTE: This is the first of three Summits. Watch for dates to be announced for two more Summits one each in north and south Jersey. To Advertise Call Community Trends May 2013

51 Our Experience is the Difference istockphoto.com THE FALCON GROUP Falcon Engineering, Falcon Architecture, Falcon Energy Consultants Professional Engineers, Licensed Architects, Inspectors and Reserve Specialists ARCHITECTURAL CONSULTING SERVICES Architecture Internal Space / Lobby Planning / Elevator Fit-out Recreation Facilities Design CAPITAL RESERVE FUNDING Capital Reserve Analysis CIVIL ENGINEERING SERVICES Basement Water Investigations Foundation Waterproofing Design Retaining Wall Design Site Drainage Analysis / Design Soils Investigation Surveying Pavement Coring FAÇADE AND BUILDING ENVELOPE CONSULTING Balcony Restoration / Design / Specifications Building Envelope Consulting Building Façade Inspections / Specifications Building Leak Detection EIFS / Stucco Investigations & Certified Inspectors Façade / Basement / Vault Replacement Specifications / Inspections Moisture Investigations / Mold Testing Roof Replacement Specifications / Inspections Siding Replacement Specifications / Inspections Window Replacement Specifications Proud Supporters of CAI-NJ LITIGATION / EXPERT SERVICES Expert Reports / Testimony Transition / Due Diligence Evaluations MEP / ENERGY CONSULTING SERVICES Boiler Conversions Commissioning / Retrocommissioning Energy Audits / Modeling / Metering Energy Benchmarking Energy Consulting Energy Reduction Plans HVAC Controls MEP Engineering / Design Solar Energy Design Testing, Adjusting and Balancing Energy Rebates and Financing STRUCTURAL ENGINEERING SERVICES Parking Garage Investigation / Restoration / Design Emergency Inspections info@falconengineering.com NEW YORK: 40 Worth Street, 10th Floor New York, NY Phone: Fax: NEW JERSEY HEADQUARTERS: 682 Highway 202/206 Bridgewater, NJ Phone: Fax: PENNSYLVANIA: 5 Neshaminy Interplex, Suite 205 Trevose, PA Phone: Fax:

52 national Trends Trigiani, Dyekman Among Members and Chapter Leaders Honored by CAI April 30, 2013 Lucia Anna Pia Trigiani, Esq., a principal with the Virginiabased law firm MercerTrigiani, received one of CAI s most prestigious honors April 19 at the organization s 2013 Annual Conference and Exposition. Given at the discretion of CAI s immediate past president, Kathryn C. Danella, CMCA, LSM, PCAM, the President s Award was presented to Trigiani in recognition of her exemplary service to CAI and the instrumental role she has played to support CAI and the 63-million-plus Americans who live and work in community associations. Donald E. Dyekman, Esq., a member of the Central Arizona chapter and a past president of both CAI and the College of Community Association Lawyers, received the prestigious Distinguished Service Award for long-standing and extraordinary contributions to CAI. Among other activities, Dyekman prepared case law update materials for the Community Association Law Seminar attendees for more than a decade. Trigiani has been a major contributor to CAI for 20 years, providing her talents as an advocate, advisor and educator on both the chapter and national levels. She is a member of CAI s College of Community Association Lawyers (CCAL); served on the Foundation for Community Association Research s Board of Directors from ; and acted as chair of CAI s National Government and Public Affairs Committee from Trigiani is also the author of Reinventing the Rules (Community Associations Press, 2002) and in 2009 received CAI s Distinguished Service Award. Trigiani and Dyekman were among eight CAI member leaders, three chapter executive directors, 21 chapters and a state legislative action committee recognized for excellence, achievement and leadership during CAI s Annual Conference, April in San Diego. The event attracted attendees from all over the globe including Australia, the Bahamas, Brazil, Canada, Dubai, Saudi Arabia and South Africa. More than 1,400 conference participants including 23 past national presidents also celebrated CAI s 40th anniversary during the event. Other Award Recipients The following members also received 2012 awards at this year s conference: Stephen R. Bupp, CMCA, AMS, PCAM (Washington Metropolitan), Educator of the Year Dana Davidson, CMCA, AMS (Orange County Regional California), Recruiter of the Year Linda Van Gelder (Central Arizona), Award of Excellence in Membership Bruce R. Gran, CMCA, AMS, PCAM (Central Arizona chapter), Award of Excellence in Chapter Leadership Stephen M. Marcus, Esq. (New England), Outstanding Volunteer Service Award Earl Dick Pruess (Greater Los Angeles), Award of Excellence in Government and Public Affairs The California Legislative Action Committee (CLAC) was named the LAC of the Year for its advocacy efforts and successes in the state legislative arena. CLAC successfully advocated many difficult bills, including executing a grassroots campaign to support a foreclosure notification bill (AB2273). In 1973, a group of passionate volunteers had the foresight to realize the importance of providing advocacy and education for community associations, and from their grassroots efforts CAI was born, says CAI Chief Executive Officer Thomas M. Skiba, CAE. Today, that same spirit lives on in our members many of whom volunteer on 61 chapter boards, educate their peers and work through 35 CAI legislative action committees to help ensure appropriate public policies affecting common-interest communities. I can only imagine all of the ways our members will help shape CAI over the next 40 years. Chapter Awards Several CAI chapters and chapter executive directors (CEDs) were also honored during the Annual Conference. Michelle Leary, the Washington State chapter s CED, was named the Chapter Executive Director of the Year, while Stacey Drayer (Central Virginia) and Vicki Hancock, CMCA, AMS, PCAM (Michigan), were named Chapter Executive Director Rising Stars. Continues on page 54. Visit CAI National at 52 Community Trends May 2013

53 Owners, Property Managers, Contractors & Homeowners Associations... We ve got you covered! PROUDLY SERVING NEW JERSEY, NEW YORK, PENNSYLVANIA & DELAWARE FASCIA LEADERS GUTTERS SOFFIT FRIENDS & MEMBERS OF: CALL TOLL-FREE Fax: NJ LIC. # 13VH May 2013 Community Trends 53

54 A+ Vinyl and Aluminum Siding Synthetic Stucco Cleaning Mold and Mildew Removal POweRwaShIng and ROOF cleaning hot water (it makes a difference) Fast Friendly Reliable Service Serving All of New Jersey Since 1990 Fully InSuRed Free estimates Free demonstration References upon Request Brian F. Hegarty, President Office Fax NJ Lic. # 13VH Decks Masonry and Concrete Roof Cleaning NATIONAL TRENDS... from page 52. The following chapters were recognized for their excellence in various categories of achievement: Central Arizona (three awards); Central Virginia; Connecticut; Gold Coast; Greater Inland Empire; Greater Los Angeles; Heartland; Illinois (two awards); Jacksonville Metropolitan; Orange County Regional; Oregon; Pennsylvania/Delaware Valley; San Antonio; San Diego; Southeast Florida; and Wisconsin (two awards). Year after year, our CEDs and chapter member volunteers continue to play an invaluable role for CAI, says Crystal L. Wallace, IOM, CAE, CAI s vice president of membership and chapter relations. From New England to California to South Africa, our chapters develop new and better ways to serve and support members and give them opportunities at the local level. We would not be the organization we are today without them. Chapter Growth and Retention The following chapters were recognized for having the highest net membership growth in 2012: Southern Arizona (small chapter, 19 percent) Austin (medium chapter, 26 percent) South Carolina (large chapter, 10 percent) Orange County Regional (very large chapter, 16 percent) The membership growth of all chapters helped CAI surpass the 32,000-member mark in Chapters recognized for the highest net membership retention in 2012 were: San Antonio (small chapter, 89 percent) California North (medium chapter, 94 percent) Chesapeake (large chapter, 91 percent) Connecticut (very large chapter, 90 percent) CAI s national member retention rate for 2012 exceeded 85 percent. With more than 32,000 members dedicated to building better communities, CAI works in partnership with 60 domestic chapters, a chapter in South Africa and housing leaders in a number of other countries, including Australia, Canada, the United Arab Emirates and the United Kingdom. CAI provides information, education and resources to community associations and the professionals who support them. Visit or call (888) n 54 Community Trends May 2013

55 For all your disposal needs Serving: Union, Middlesex, Warren Hunterdon and Monmouth Counties call for a quote today (908) Visit our website at: Reliable Value Committed ExcEllEncE Quality SErvicE PaRtneR trust the value of expertise INTEGRA Management Corp. is an independent professional management firm specializing in New Jersey s common-interest realty associations for more than 25 years. We enjoy a reputation for adding significant value to each and every engagement through best-inclass professional services, industry-leading expertise, centralized resources and a focus on organization and cost-efficiency. To learn more about our best in-class services, please visit integramanagementcorp.com or call Ed San George at (973) Finance ManageMent co MMunication 200 valley Road, Suite 203, Mt. arlington, NJ May 2013 Community Trends 55

56 Our Experience Has Brought Us to New Heights in Community Association Law! Contact Robert C. Griffin, Esq. or Jennifer L. Alexander, Esq. 415 Route 10, Suites 6-8 Randolph, NJ Tel: (973) Fax: (973) East 42nd Street, Suite 1735 New York, NY Tel: (212) Fax: (646)

57 Government Report: Clothes Dryer Fires in Residential Buildings. Required reading for board members and property managers. CALL TODAY FOR YOUR FREE COPY. We Clean Dryer Vents Group Discounts Available CALL TODAY NADCA Certified Lawn Maintenance Cutting Fertilization IPM Programs Seeding Renovation Landscaping Mulching Plant Care Pruning Design Plant Replacements Snow Removal Clearing Salt & Sanding Radio Dispatched Emergency Services Tree Services Storm Damage Tree Care Heavy Pruning Tree Removal Irrigation Activation and Analysis Reports Complete Maintenance and Repairs Radio Dispatched Crews Member Irrigation Association of NJ NJ Irrigation License # NJ Pesticide Licensed Applicator P: F: May 2013 Community Trends 57

58 COMMUNITY TRENDS ADVERTISING DISCLAIMER: The management of the New Jersey chapter of Community Associations Institute, Inc. (CAI-NJ) and Brainerd Communications, Inc. reserve the right to reject any advertisement for any reason at any time. Further, CAI-NJ and Brainerd Communications also reserve the right to place the word Advertisement with advertising copy that could or may be mistaken for editorial or news copy. In addition, CAI-NJ reserves the right to add a disclaimer to any advertisement in cases where a disclaimer may be necessary to protect the rights of CAI- NJ and Community Trends. The advertiser will be informed by Brainerd Communications before such action occurs. Member advertising rates are based upon the advertiser being a member in good standing of the New Jersey chapter of the Community Associations Institute. Each member or entity is solely responsible for maintaining its status as a member in good standing. In addition, advertisements contained within this magazine reflect the opinions of the respective advertiser, and not necessarily those of CAI-NJ, Community Trends or Community Associations Institute. Information contained in Community Trends advertisements should not be construed as a recommendation for any course of action regarding financial, legal, accounting, or other professional services. Advertisers are solely responsible for the content of their advertisements, including the validity of any certifications, designations, and/or licenses. CAI-NJ assumes no liability for false, malicious or misleading advertisers. Neither CAI- NJ nor Community Trends guarantees the position of placement of submitted ads. Be advised that CAI-NJ will not accept advertisements that are in direct conflict with the mission, products or services offered by CAI-NJ. CAI-NJ is not responsible for determining the validity of designations, certifications and accreditations listed directed by advertisers. Please send, in writing, any concerns about the content of advertising in Community Trends to the address below (Attn: Editor). Community Associations Institute, New Jersey Chapter, Inc. (CAI-NJ) 1675 Whitehorse-Mercerville Road, Suite 206 Mercerville, New Jersey Community Trends May 2013

59 Community Association Loans All the right tools for your next project. How will you fund your next community project? Get the job done right with the Community Association Loan toolkit. You ll get custom financing that s perfect for your budget and your community. Your Community Association Loan toolkit includes: Competitive interest rates Flexible payment plans Innovative loan structures Fixed rate loans Non-revolving lines of credit Get the cash you need today. Matthew Driscoll Regional Account Executive Toll Free , ext matt.driscoll@mutualofomahabank.com Member FDIC Equal Housing Lender National Corporate Member of Community Associations Institute AFN44710_0412 Protecting aquatic ecosystems. For our future. And theirs. Nothing is more important to us than the active preservation and restoration of our lakes, rivers and stormwater management resources. Our broad spectrum of expertise has led to national recognition for for our environmental stewardship, an honor we take very seriously. By utilizing the latest technology, the finest products and promoting a culture of innovation, we proudly serve as your single resource for the maintenance and care of the valuable waters that surround us. For a consultation on how we can help with your lake and pond management needs, call today. Toll-Free LAKE(5253) solitudelakemanagement.com Serving VA, NC, SC, MD, DE, PA, WV, NJ & NY. May 2013 Community Trends 59

60 IMPORTANT: Community Trends Author/Article Submission Policies Community Trends is a monthly publication of the New Jersey Chapter of the Community Associations Institute (CAI-NJ). The purpose of this magazine is for the dissemination of informative and noteworthy information that is relevant to the lives of every person living in or working with community associations throughout New Jersey. Community Trends should not be used to provide the kind of authoritative and comprehensive information that must be tailored to serve individual needs when legal, accounting or other professional advice is required. CAI-NJ encourages interested persons to submit articles for consideration by the Editorial Committee. Publication in Community Trends is a wonderful opportunity to write about an issue relevant to community associations, and the Editorial Committee will carefully review all submissions. When an article is published, the opinion of the author and accuracy of the facts presented in the article are not specifically endorsed by either CAI-NJ or the Editorial Committee. Neither CAI-NJ nor Community Trends guarantees a placement of any submitted article, and any article can be rejected for any reason at any time by the Editorial Committee or CAI-NJ. All articles should be written in the third person. The submission of an article by an author implies that the article is the original work of the submitting author, and the submitted article has also not been published in any other publication or on-line previously. Authors found to be in violation of these policies can be subject to discipline by the CAI-NJ Board of Directors, which may levy penalties including the following: A. Temporary or permanent ineligibility from authoring articles for Community Trends ; B. Temporary or permanent ineligibility for membership on CAI-NJ Committees and Work Groups; C. Referral to CAI National for review and possible further sanctions; and/or, D. Suspension of any and all chapter privileges as determined by the Board. Authors may submit a photograph with their article. Please note that CAI-NJ has the exclusive right to refuse to publish any photograph for any reason. Permission to reprint any article first published in Community Trends is subject to the single condition that all reprints must include the following ownership acknowledgment, Reprinted from the (month) 20 issue of the CAI-NJ s Community Trends. Community Trends, Jonathan Katz, Esq., Editorial Chair For past editions from visit Need an update? Call the CAI-NJ Hotline at (609) for updated event or meeting information. 60 Community Trends May 2013

61 Q & What s Last year my wife and I bought our first house. It s a fixer upper and we had our hands full with two kids and getting the interior ready, so we decided to wait on working in the backyard. My parents came over a few times to watch the kids while my wife and I did work inside. When late summer, early fall rolled around all of these pumpkins started sprouting up in our backyard. Apparently, my father took it upon himself to plant them in the backyard. The kids loved them so much that we ve decided to expand our garden this year. And yes, there will be lots of pumpkins. Steven J. Lang Morris Engineering LLC growing in your garden? I am still trying to figure that out only thing I know is that its white and purple. Ed Guttenplan, CPA Wilkin & Guttenplan, P.C. Seeds of Change I personally believe in embracing change since it is the only constant in life. Making small changes and being flexible has allowed me to seize opportunities, bringing great growth to my life. Jennifer Nevins DW Smith Associates, LLC Flowers...Right now, azaleas and lilacs are in bloom and right around the corner will be the day lilies, snap dragons, morning glory, pansies, begonias, and geraniums. I just love the vibrant colors and the different textures of these plants. Lisa Hibbs CAI-NJ Chapter Executive Director Tried to be adventurous last year and grow tomatoes in planters (with my 5 year old grandson s help) on our condo deck. Aside from a problem with root rot, which I needed to research in order to treat, it was a success! We had juicy, sweet tomatoes all summer. Deana Luchs Canal Walk Obviously, because I work for a landscaping company I feel? the need to indulge myself in similar practices. I am planning on growing tomatoes, mint, rosemary, basil & peppers this year!!! Having herbs on hand daily is Send us YOUR answer to great for fresh healthy cooking!!! next month s question... Katie Milano High Tech Landscapes What is your biggest Senior Moment? communitytrends@cainj.org or fax your response to Kyle Hammerschmidt at (609) May 2013 Community Trends 61

62 Directory of Advertisers A+ Powerwashing and Roof Cleaning...54 AAA All Seasons Maintenance...50 Access Property Management, LLC, AAMC, AMO...30 Accurate Reconstruction...60 Amco Pest Services, Inc...10 Becht Engineering BT, Inc Bell General Contractors...29 Berry, Sahradnik, Kotzas & Benson...45 BHB Insurance Services...30 Brown & Brown Insurance...25 ChuteMaster...57 Community Association Banking & CondoCerts...59 Cowley s Termite & Pest Services...22 Diversified Property Management, Inc...28 Environmental Landscape Design, LLC...58 Executive Property Management, AAMC...29 The Falcon Group - Engineering, Architecture & Energy Consultants...51 Felsen Insurance Services, Inc...33 FWH Associates, P.A...41 Garden State Power Wash & Roof Cleaning...42 Garden State Gutter Cleaning...19 Grand Sanitation Service...55 Griffin Alexander, P.C...56 Growing Concern, Inc...57 Gutter Master...53 Halecon...45 High Tech Landscapes, Inc...54 Hillcrest Paving & Excavating, Inc...42 Hillsborough Irrigation & Landscape Services...15 Homestead Management Services, Inc., AAMC...19 Hueston McNulty, Attorneys at Law...15 Integra Management Corp., AAMC...55 JGS Insurance...21 JRG Termite & Pest Control...44 Kipcon, Inc... Back Cover MEM Property Management...37 M. Miller & Son...42 National Cooperative Bank...47 O & S Associates Consulting Engineers...7 Onorati Construction, Inc...8 Popular Association Banking...49 Prime Management, Inc...49 Project Support Services...50 RA Landscaping & Design, LLC...32 Rapid Pump and Meter Service Co., Inc...31 RCP Management Company...13 The Regency Management Group, LLC, AAMC...9 Servpro of Freehold, Middletown, So. Jersey City/Bayonne...32 Signature Property Group, AAMC...23 Solitude Lake Management...59 Specialty Building Systems...31 Star Building Services...22 Taylor Management Company, AAMC, AMO...33 Tri-County Construction Services / Total Plumbing, Heating & Air Conditioning...48 Union Bank Homeowners Banking Services Smartstreet...31 Wilkin & Guttenplan, P.C...12 Woodwinds...42 Young & Associates...53 M-201 facilities management October 22-23, 2013 Revel Resort & Casino 500 Boardwalk Atlantic City, NJ Scan the tag or visit and register for this course online! Register online four weeks ahead and receive a $25 discount. Learn how to preserve and enhance your association s property and prepare for emergencies. This course provides a hands-on approach to help you analyze, evaluate, communicate and plan for property maintenance. Your community will benefit from your increased understanding of the various types of maintenance routine, previous, emergency, corrective and scheduled. ADVANCE REGISTRATION IS REQUIRED Call (888) (M F, 9 6:30 ET) or visit OFFICIAL 2013 PMDP SPONSORS Reef Point Technology Union Bank 62 Community Trends May 2013

63 NEW JERSEY ACCREDITED ASSOCIATION MANAGEMENT COMPANIES The AAMC accreditation demonstrates a company's commitment to providing the unique and diverse services that community associations require. An Accredited Association Management Company ensures that its staff has the skills, experience, and integrity to assist communities to succeed. Its managers have advanced training and demonstrated commitment to the industry just the type of professionals that community association boards seek to hire! An AAMC must have a minimum of three years experience providing community association management services, a Professional Community Association Manager (PCAM) designee as the company s senior manager, a staff of which 50 percent of managers hold a professional designation (CMCA, AMS or PCAM), and must comply with the CAI Professional Manager Code of Ethics. Listed are companies who have earned the Accredited Association Management Company (AAMC) designation. Please Note: CAI-NJ only reviews CAI designations, certifications, and accreditations in this advertisement for validity and current status. Readers are advised that each individual company is solely responsible for the content of its listing in this advertisement, including all designations, certifications, accreditations and licenses by the company or the individual employee. Concerns about the validity of non-cai designations, certifications, accreditations and licenses should be directed to the specific company or individual in question. Removal of designations, certifications, accreditations and licenses by CAI-NJ will only take place upon the submission of a letter written by the official credentialing and/or licensing body to CAI-NJ. Access Property Management, LLC, AAMC, AMO Wayde F. Scheffer, CMCA, AMS, PCAM, MBA President Scott T. Dalley, CPM, PCAM, AMS, CMCA Senior V.P. 4 Walter E. Foran Blvd., Suite 311 Flemington, NJ Phone: (908) Fax: (908) sdalley@accesspm.com Website: Comet Management, AAMC Craig Thompson, CMCA, AMS 106 Quarry Road Suite F Hamburg, NJ Phone: (973) Fax: (973) manager@cometmanagement.com Website: Executive Property Management, AAMC Leonard Barber, CPA, CMCA, PCAM President Janice Barber, CMCA, PCAM Vice President 4-08 Towne Center Drive North Brunswick, NJ Phone: (732) Fax: (732) info@execproperty.com Website: Homestead Management Services, Inc., AAMC Louis J. Curtis, CMCA, AMS, PCAM 856 Route 206 South Hillsborough, NJ Phone: (908) Fax: (908) lcurtis@homesteadmanagement.org Website: Integra Management Corporation, AAMC Edward San George, MPA, PCAM Mary Caporaso, MBA, CMCA 200 Valley Road, Suite 203 Mount Arlington, NJ Phone: (973) Fax: (973) esangeorge@integramgtcorp.com Website: K.A. Diehl Community Management, AAMC Robert E. Barlow, Jr., CMCA, AMS, PCAM, CIRMS President and CEO 125 Sixth Avenue, Suite 201 Mount Laurel, NJ Phone: (856) x225 Fax: (856) InfoNJ@KADiehl.com Website: Midlantic Property Management, Inc., AAMC H. James Polos, CMCA, AMS President 315 Raritan Avenue Highland Park, NJ Phone: (732) Fax: (732) jimp@mpm-nj.com Website: Prime Management, Inc., AAMC Barbara Drummond, CMCA, PCAM President 684 East Bay Avenue Barnegat, NJ Phone: (609) Fax: (609) bdrummond1@comcast.net Website: RCP Management Company, AAMC, AMO Mary Faith Nugiel, CPM, AMS, PCAM 10 Centre Drive Monroe, NJ Phone: (609) Fax: (609) rcpmanagement@rcpmanagement.com Website: Regency Management Group, LLC, AAMC Elaine Warga-Murray, CMCA, AMS, PCAM CEO Glen Masullo, CMCA, PCAM CFO 605 Candlewood Commons Howell, NJ Phone: (732) Fax: (732) ewm@regencymanagementgroup.biz Website: Signature Property Group, AAMC Denise Lindsey, CMCA, AMS, PCAM Vice President 140 Sylvan Avenue Englewood Cliffs, NJ Phone: (201) Fax: (201) dlindsey@spgroup.biz Website: Taylor Management Company, AAMC, AMO Paul A. Santoriello, PCAM - President Lawrence N. Sauer, CPM, CMCA, PCAM - Executive Vice President 80 South Jefferson Road Whippany, NJ Phone: (973) Fax: (973) paul@taylormgt.com Website: Wentworth Property Management Corp., AAMC Arthur L. Bartikofsky President 21 Christopher Way Eatontown, NJ Phone: (800) abartikofsky@wentworthmgt.com Website:

64 PRESORT STD US POSTAGE PAID WOODSTOCK, IL PERMIT 651 Suite Whitehorse-Mercerville Road Mercerville, NJ ADDRESS SERVICE REQUESTED A Solid Spectrum of Services At Kipcon, we bring our engineering solutions full circle, proudly providing a complete range of services including: Engineering Consulting Civil. Structural. Mechanical. Reserve & Green Reserve Studies Transition Reports Contract Administration Life-Cycle Cost Analysis Expert Testimony Inspections Kipcon...come see our true colors. Call us at to learn more or visit Livingston Avenue Suite 200 No. Brunswick, NJ 08902