MidtownCES. Occupant Survey Report. Survey Dates: 4/4/2011 through 5/10/2011. Center for the Built Environment University of California, Berkeley
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1 MidtownCES Occupant Survey Report Survey Dates: 4/4/2011 through 5/10/2011 Center for the Built Environment University of California, Berkeley
2 1.1 How to Use This Report This report contains a lot of detail about this building. You can use this report in different ways depending on the level of detail you need. The first section, the executive summary, is a high-level overview of the building s performance. It contains basic metrics by category. Read this section if you need a general understanding of the building s performance or its relationship to other buildings. This section answers how. How is the building performing from the occupants perspective. Section two contains information at the question level. Here you can get specific information about the drivers behind the building s score in a particular category. You can also find information about occupant responses to a particular question. This section answers what. What is contributing to this level of perceived performance? Section three contains information from and about the occupants. This is where you look for demographic information and information about how occupants use the building. You can also find comments from occupants in this section. This section answers who. Who is using the building? One of the most powerful uses of this report is diagnostic. The survey report gives you information about what s going right (or not so right) in your building. With this information you can make informed decisions about how to improve your buildings performance.
3 1.2 Building Scorecard Performance of MidtownCES in core survey categories Acoustic Quality 90% Percentile 1.03 Mean Response 66% Satisfied Air Quality 54% Percentile 0.61 Mean Response 61% Satisfied Cleanliness and Maintenance 59% Percentile 1.34 Mean Response 72% Satisfied Lighting 85% Percentile 1.72 Mean Response 83% Satisfied
4 Performance of MidtownCES in core survey categories Office Furnishings 71% Percentile 1.33 Mean Response 76% Satisfied Office Layout 82% Percentile 1.58 Mean Response 76% Satisfied Thermal Comfort 77% Percentile 0.48 Mean Response 58% Satisfied
5 Performance of MidtownCES in additional survey categories Classroom Furnishings 75% Percentile 1.22 Mean Response 74% Satisfied Classroom Layout 51% Percentile 0.46 Mean Response 54% Satisfied General Building 80% Percentile 1.76 Mean Response 97% Satisfied General Satisfaction- Satisfaction- Workspace 73% Percentile 1.42 Mean Response 79% Satisfied
6 2.1 Acoustic Quality How satisfied are you with the noise level in your workspace? How satisfied are you with the sound privacy in your workspace (ability to have conversations without your neighbors overhearing and vice versa)? Overall, does the acoustic quality in your workspace enhance or interfere with your ability to get your job done?
7 You have said you are dissatisfied with the acoustics in your workspace. Which of the following contribute to this problem? (check all that apply)
8 2.2 Air Quality How satisfied are you with the air quality in your workspace (i.e. stuffy/stale air, cleanliness, odors)? Overall, does the air quality in your workspace enhance or interfere with your ability to get your job done? Air is stuffy/stale Air is not clean
9 Air smells bad (odors)
10 If there is an odor problem, which of the following contribute to this problem? (check all that apply)
11 2.3 Cleanliness and Maintenance How satisfied are you with general cleanliness of the overall building? How satisfied are you with cleaning service provided for your workspace? How satisfied are you with general maintenance of the building? Does the cleanliness and maintenance of this building enhance or interfere with your ability to get your job done?
12 2.4 Lighting How satisfied are you with the amount of electric light in your workspace? How satisfied are you with the amount of daylight (natural light) in your workspace? How satisfied are you with the visual comfort of the lighting (e.g., glare, reflections, contrast)? Overall, does the lighting quality enhance or interfere with your ability to get your job done?
13 Which of the following controls do you have over the lighting in your workspace? (check all that apply) You have said that you are dissatisfied with the lighting in your workspace. Which of the following contribute to your dissatisfaction? (check all that apply) Due to the limited number of responses to this question, its chart is not displayed
14 2.5 Office Furnishings How satisfied are you with the comfort of your office furnishings (chair, desk, computer, equipment, etc.)? How satisfied are you with your ability to adjust your furniture to meet your needs? How satisfied are you with the colors and textures of flooring, furniture and surface finishes? Do your office furnishings enhance or interfere with your ability to get your job done?
15 2.6 Office Layout How satisfied are you with the amount of space available for individual work and storage? How satisfied are you with the level of visual privacy? How satisfied are you with ease of interaction with co-workers? Overall, does the office layout enhance or interfere with your ability to get your job done?
16 2.7 Thermal Comfort How satisfied are you with the temperature in your workspace? Overall, does your thermal comfort in your workspace enhance or interfere with your ability to get your job done?
17 Which of the following do you personally adjust or control in your workspace? (check all that apply) In warm/hot weather, the temperature in my workspace is: (check all that apply) When is this most often a problem? (check all that apply) In cool/cold weather, the temperature in my workspace is: (check all that apply)
18 How would you best describe the source of this discomfort? (check all that apply)
19 2.8 Air-Conditioning Thermostat How satisfied are you with your thermostat for cooling?
20 You noted previously that you have access to a thermostat for cooling. On average during warmer months, how often do you adjust it?
21 2.9 Building Features Considering energy use, how efficiently is this building performing in your opinion? Floor air vents Occupancy sensors for lighting
22 2.11 Classroom Furnishings How satisfied are you with the comfort of your classroom furnishings (student furniture included)? How satisfied are you with your ability to adjust or move your furniture to meet your needs? How satisfied are you with your classroom furnitures ability to be cleaned easily? How satisfied are you with the colors and textures of flooring, furniture and surface finishes?
23 Do your classroom furnishings enhance or interfere with your ability to get your job done?
24 2.12 Classroom Layout How satisfied are you with the amount and type of space available for your individual work and storage? How satisfied are you with the amount and type of space available for student work and storage? Overall, does the classroom layout enhance or interfere with your ability to get your job done?
25 You have said that you are dissatisfied with the amount or type of space available for your individual work and storage in the classroom. Which of the following contribute to your dissatisfaction? (check all that apply) You have said that you are dissatisfied with the amount or type of space available for student work and storage in the classroom. Which of the following contribute to your dissatisfaction? (check all that apply)
26 2.13 Classroom Workspace Do you spend more than 10 hours a week in one or more classrooms?
27 2.15 Daylight How satisfied are you with your ability to control the amount of daylight in your workspace?
28 You have said that you are dissatisfied with the amount of daylight in your workspace. Which of the following contribute to your dissatisfaction? (check all that apply)
29 2.16 General Comments All things considered, how satisfied are you with your personal workspace? Please estimate how your productivity is increased or decreased by the environmental conditions in this building (e.g. thermal, lighting, acoustics, cleanliness): How satisfied are you with the building overall?
30 2.17 Heating Thermostat How satisfied are you with your thermostat for heating?
31 You noted previously that you have access to a thermostat for heating. On average during colder months, how often do you adjust it?
32 2.18 Operable Windows How satisfied are you with your window(s)?
33 You noted previously that you have access to a window/windows you can open. On average, how often do you adjust them?
34 2.19 Personal Workspace Description Which of the following best describes your personal workspace? Are you near an exterior wall (within 15 feet)? Are you near a window (within 15 feet)?
35 2.20 Personal Workspace Location On which floor is your workspace located? In which area of the building is your workspace located? Are you in a portable classroom? Do you spend more than 10 hours a week in an office or administrative space in the school?
36 3.1 Background What organization do you work for? How many years have you worked in this building? How long have you been working at your present workspace? In a typical week, how many hours do you spend in your workspace? What is your age? What is your gender? How would you describe the work you do? (check all that apply)
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