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1 Welcome! The webinar will begin at 2:00 Eastern/11:00 Pacific

2 Audio Tips Today s audio is streaming to your computer s speakers or headphones. Too loud or soft? Adjust volume level in the Audio broadcast box: Lost all sound? Hear an echo? At the top of the screen, go to the Communicate menu and select Audio Broadcast to refresh your connection.

3 Need Help? Please post technical support questions into the Q&A Panel. Step 1: Type the problem in the dialog box. Step 2: Click Send.

4 Chat Etiquette Use Chat to talk with attendees and presenters about the topic. Do not post technical questions to Chat. And if you re tweeting, use this hashtag: #libstory

5 Telephone Access If you not able to listen via your computer, you may join by phone. Step 1: Click on Phone Icon under the Participants i t list. Step 2: Call the toll-free number provided. Step 3: Enter the Access Code and Attendee ID provided.

6 Customize your experience Panels can be opened or closed by clicking on the panel name at the top of the column, or by using the X in the individual panel. Hover over edge of panels to drag and resize.

7 Remember to post to Q&A panel if you need technical assistance. Other Technical problems? Contact WebEx support Event Number: Phone: Co-Produced by: Jennifer Peterson WebJunction Community Manager Produced by: Kendra Morgan WebJunction Senior Programs Manager

8 Thanks to the generous support of the following state library agencies, WebJunction offers webinar programs for free to all who wish to attend: Arizona State Library, Archives and Public Records Connecticut State Library Florida Department of State s Division of Library and Information Services Georgia Public Library Service Idaho Commission for Libraries Illinois State Library Indiana State Library State Library of Kansas Maine State Library Minnesota State Library Agency & Minitex Missouri i State t Library State Library of North Carolina State Library of Ohio Access Pennsylvania Texas State Library & Archives Commission Library of Virginia Washington State Library

9 Save 50 percent! on print, ebook, or bundle Organizational Storytelling for Librarians: Using Stories for Effective Leadership Kate Marek Purchase from the ALA Store Use coupon code KMWJ12 Use coupon code KMWJ12. Offer expires January 17 th, 2012

10 Today s Presenters Kate Marek Professor, Dominican University Graduate School of Library and Information Science Chris Rippel Head of Continuing Education, Central Kansas Library System

11 Organizational Storytelling for Librarians Dr. Kate Marek WbJ WebJunction Webinar Wbi January 10, 2012

12 Organizational Narrative /Organizational Storytelling

13

14 Sharing Stories Knowledge Management Leadership: Sharing Vision; i Advocacy; Making connections with people through sharing ideas and values Organizational narrative Building community Using stories to teach

15 Communicating vision and values Using stories to navigate change Using stories to build community Telling stories through buildings Developing the skill set

16

17

18

19

20 Facilitating Change

21

22

23 Leadership

24

25 Six Stories You Need to Know How to Tell (Simmons) Who I am stories Why I am here stories The Vision Teaching stories Values-in-action stories I Know what you are thinking stories

26 The Organization

27 The Sacred Bundle

28 The Sacred Bundle What are 4-5 key events in your library s history? Who are your library s heroes? What key values or characteristics of your library are highlighted in your stories? What physical artifacts might you include in your sacred bundle? What crisis events or stories are in your sacred bundle?

29 Building Community

30

31 The Skill Set

32 Beware the well told story Beware the well-told story Stephen Denning

33 Developing the Skill Set Be authentic Be accurate, but think in terms of a painting rather than a photograph Be yourself Consider your audience and consider your goals Be brief; Be careful of TMI! Be consistent and on point Listen Practice

34 Story Triggers

35 Images, Memories, Taking Notes, Listening

36 A time you shined A time you blew it A mentor A book, movie, or current event Just tell them what happened!

37 Try It! Take a moment to think of a Who I am and/or a Why I am here story. Take a moment to think of events and items that should go into your library s sacred bundle. Consider ways to gather and share stories from within your community. Think of a story from your community that you could share with decision makers to advocate for support or funding.

38 Thank you!

39 Webinar Document 1: Librarian stories Webinar Document 2: How to tell library stories Jamie LaRue Jamie LaRue, Director of Douglas County (Colorado) Libraries Robert McKee, author of Story: Substance, Structure, Style and Principles of Screenwriting w.flickr.com/photos/thin nkingdigital/ / Robert McKee Inciting incident > imbalance > protagonist restores balance Patrons main protagonist because they face inciting incident and imbalance Libraries and library staff secondary characters helping restoring balance Understanding of inciting incident = Significance of library's help Two kinds of library stories: with endings, endings unknown

40 Questions and Discussion

41 Save 50 percent! on print, ebook, or bundle Organizational Storytelling for Librarians: Using Stories for Effective Leadership Kate Marek Purchase from the ALA Store Use coupon code KMWJ12 Use coupon code KMWJ12. Offer expires January 17 th, 2012

42 Stay Involved On WebJunction webjunction.org/demonstrating impact Crossroads (monthly newsletter) webjunction.org/crossroads Events webjunction.org/events/webinars org/events/webinars

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