VXD Operating Manual

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1 Digital Two-Way Radio System VXD-7200 Operating Manual

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3 Declaration of Conformity This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below. DECLARATION OF CONFMITY Per FCC CFR 47 Part 2 Section (a) Name: Vertex Standard Co., Ltd. Address: US Headquarters: Walker Street, Cypress, CA U.S.A. Phone Number: Hereby declares that the product: Model Name: VXD-7200 conforms to the following regulations: FCC Part 15, subpart B, section (a), (d) and section (a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Declaration of Conformity 1

4 Declaration of Conformity Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: r Reorient or relocate the receiving antenna. r Increase the separation between the equipment and receiver. r Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. r Consult the dealer or an experienced radio/tv technician for help. 2

5 Contents This User Guide contains all the information you need to use the Vertex Standard VXD-7200 Digital Two-Way Radio System. Product Safety and RF Energy Exposure... 6 Important Safety Information Software Version Computer Software Copyrights Getting Started How to Use This User Guide What Your Dealer/System Administrator Can Tell You Powering Up the Radio Adjusting the Volume Identifying Radio Controls Radio Controls Programmable Buttons Assignable Radio Functions Assignable Settings/Utility Functions Accessing the Programmed Functions Push-To-Talk (PTT) Button Switching Between Conventional Analog and Digital Mode Identifying Status Indicators Display Icons Call Icons Sent Item Icons LED Indicators Audio Tones Indicator Tones Receiving and Making Calls Selecting a Zone Selecting a Radio Channel, Subscriber Alias or ID, or Group Alias or ID Receiving and Responding to a Radio Call Receiving and Responding to a Group Call Receiving and Responding to a Private Call Receiving an All Call Making a Radio Call Making a Call with the Channel Rocker Making a Group Call Making a Private Call Making an All Call Making a Group or Private Call with the One Touch Access Button Talkaround Permanent Monitor Contents 3

6 Contents 4 Advanced Features Radio Check Sending a Radio Check Remote Monitor Initiating Remote Monitor Stopping Remote Monitor Scan Lists Viewing an Entry in the Scan List Editing the Scan List Adding a New Entry to the Scan List Deleting an Entry from the Scan List Setting and Editing Priority for an Entry in the Scan List Scan Starting and Stopping Scan Responding to a Transmission During a Scan Deleting a Nuisance Channel Restoring a Nuisance Channel Contacts Settings Making a Group Call from Contacts Making a Private Call from Contacts Call Indicator Settings Activating and Deactivating Call Ringers for Private Calls Activating and Deactivating Call Ringers for Text Messaging Assigning Ring Styles Escalating Alarm Tone Volume Call Log Features Viewing Recent Calls Missed Call Screen Deleting a Call from a Call List Call Alert Operation Receiving and Responding to a Call Alert Making a Call Alert from the Contacts List Making a Call Alert with the One Touch Access Button Emergency Operation Receiving an Emergency Alarm Responding to an Emergency Alarm Sending an Emergency Alarm Sending an Emergency Alarm with Call Sending an Emergency Alarm with Voice to Follow Reinitiating an Emergency Mode Exiting Emergency Mode Text Messaging Features Sending a Quick Text Message Sending a Quick Text Message with the One Touch Access Button Managing Text Messages in the Drafts Folder... 62

7 Viewing a Saved Text Message Deleting a Saved Text Message from Drafts Managing Fail-to-Send Text Messages Resending a Text Message Forwarding a Text Message Managing Sent Text Messages Viewing a Sent Text Message Sending a Sent Text Message Deleting All Sent Text Messages from Sent Items Receiving a Text Message Reading a Text Message Managing Received Text Messages Viewing a Text Message from the Inbox Replying to a Text Message with Quick Text Deleting a Text Message from the Inbox Deleting All Text Messages from the Inbox Privacy Security Radio Disable Radio Enable Lone Worker Utilities Setting the Squelch Level Setting the Power Level Turning the Voice Operating Transmission (VOX) Feature On or Off Turning the Public Address System On or Off Turning the External Public Address System On or Off Controlling the Display Backlight Turning Horns/Lights On or Off Turning the Radio Tones/Alerts On or Off Setting the Tone Alert Volume Offset Level Turning the Talk Permit Tone On or Off Turning the LED Indicators On or Off Turning the Introduction Screen On or Off Accessing General Radio Information Checking the Radio ID Checking the Firmware Version Checking the Codeplug Version Accessories Contents

8 Product Safety and RF Energy Exposure 6 ATTENTION! BEFE USING THIS RADIO, READ THIS CHAPTER WHICH CONTAINS IMPTANT OPER- ATING INSTRUCTIONS F SAFE USAGE AND RF ENERGY AWARENESS AND CONTROL INFMATION F COMPLIANCE WITH RF ENERGY EXPOSURE LIMITS IN APPLICABLE NATIONAL AND INTERNATIONAL STANDARDS. The information provided in this document supersedes the general safety information contained in user guides published prior to February RF Energy Exposure Awareness and Control Information, and Operational Instructions for FCC Occupational Use Requirements NOTICE: This radio is intended for use in occupational/controlled conditions, where users have full knowledge of their exposure and can exercise control over their exposure to meet FCC limits. This radio device is NOT authorized for general population, consumer, or any other use. This 2-way radio uses electromagnetic energy in the radio frequency (RF) spectrum to provide communications between two or more users over a distance. It uses radio frequency (RF) energy or radio waves to send and receive calls. RF energy is one form of electromagnetic energy. Other forms include, but are not limited to, sunlight and x-rays. RF energy, however, should not be confused with these other forms of electromagnetic energy, which when used improperly, can cause biological damage. Very high levels of x-rays, for example, can damage tissues and genetic material. Experts in science, engineering, medicine, health, and industry work with organizations to develop standards for safe exposure to RF energy. These standards provide recommended levels of RF exposure for both workers and the general public. These recommended RF exposure levels include substantial margins of protection. All Vertex Standard 2-way radios are designed, manufactured, and tested to ensure they meet governmentestablished RF exposure levels. In addition, manufacturers also recommend specific operating instructions

9 to users of 2-way radios. These instructions are important because they inform users about RF energy exposure and provide simple procedures on how to control it. Please refer to the following Web sites for more information on what RF energy exposure is and how to control your exposure to assure compliance with established RF exposure limits. Federal Communication Commission Regulations The FCC rules require manufacturers to comply with the FCC RF energy exposure limits for mobile 2-way radios before they can be marketed in the U.S. When 2-way radios are used as a consequence of employment, the FCC requires users to be fully aware of and able to control their exposure to meet occupational requirements. Exposure awareness can be facilitated by the use of a label directing users to specific user awareness information. Your Vertex Standard 2-way radio has a RF exposure product label. Also, your Vertex Standard user manual, or separate safety booklet, includes information and operating instructions required to control your RF exposure and to satisfy compliance requirements. Compliance with RF Exposure Standard Your Vertex Standard two-way radio is designed and tested to comply with a number of national and international standards and guidelines (listed below) regarding human exposure to radio frequency electromagnetic energy. This radio complies with the IEEE and ICNIRP exposure limits for occupational/controlled RF exposure environment at duty factors of up to 50% talk-50% listen and is authorized by the FCC for occupational use. In terms of measuring RF energy for compliance with the FCC exposure guidelines, your radio antenna radiates measurable RF energy only while it is transmitting (during talking), not when it is receiving (listening) or in standby mode. Product Safety and RF Energy Exposure 7

10 Product Safety and RF Energy Exposure 8 Your Vertex Standard two-way radio complies with the following RF energy exposure standards and guidelines: United States Federal Communications Commission, Code of Federal Regulations; 47CFR part 2 subpart J American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C Institute of Electrical and Electronic Engineers (IEEE) C Edition International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998 Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 khz to 300 GHz, 1999 Australian Communications Authority Radiocommunications (Electromagnetic Radiation - Human Exposure) Standard, 2003 ANATEL, Brasil Regulatory Authority, Resolution 256 (April 11, 2001) additional requirements for SMR, cellular, and PCS product certification. RF Exposure Compliance and Control Guidelines and Operating Instructions To control exposure to yourself and others and to ensure compliance with the RF exposure limits, always adhere to the following procedures. Guidelines: User awareness instructions should accompany device when transferred to other users. Do not use this device if the operational requirements described herein are not met. Instructions: Transmit no more than the rated duty factor of 50% of the time. To transmit (talk), push the Push-To-Talk (PTT) button or, for radios equipped with VOX, speak into the microphone. The red LED will illuminate when the radio is transmitting. To receive calls, release the PTT button, or, for radios equipped with VOX, stop talking. The red LED will extinguish when the radio stops transmitting. Transmitting 50% of the time, or less, is important because this radio generates measurable RF energy exposure only when transmitting

11 (in terms of measuring for standards compliance). Transmit only when people outside the vehicle are at least the recommended minimum lateral distance away, as shown in Table 1, from the body of a vehicle with a properly installed antenna. This separation distance will ensure that there is sufficient distance from a properly installed (according to installation instructions) externally-mounted antenna to satisfy the RF exposure requirements in the standards listed above. NOTE: Table 1 below lists the recommended lateral distance for people in an uncontrolled environment from the body of a vehicle with an approved, properly installed transmitting antenna (i.e., monopoles over a ground plane, or dipoles) at several different ranges of rated radio power for mobile radios installed in a vehicle. Table 1. Rated Power of Vehicle-Installed Mobile Two-Way Radio and Recommended Minimum Lateral Distance from Vehicle Body Mobile Radio Rated Power (see Note) Less than 7 watts Minimum Lateral Distance from Vehicle Body 8 inches (20 centimeters) 7 to 15 watts 1 foot (30 centimeters) 16 to 39 watts 2 feet (60 centimeters) 40 to 110 watts 3 feet (90 centimeters) When a mobile radio is used in conjunction with another co-located transmitter such as a Vehicular Repeater, it is the vehicle operator s responsibility to take appropriate steps to keep bystanders at the required separation distance from the vehicle to ensure compliance with the FCC s RF energy exposure limits for the general population. See the co-located transmitter s user manual for more details. NOTE:.If you are not sure of the rated power of your radio, contact your Vertex Standard representative or dealer and supply the radio model number found on the radio model label. If you can not determine the rated power out, then assure 3-feet separation from the body of the vehicle. The maximum power shown on the FCC Grant may be higher than the rated power allowing for production variation. 9 Product Safety and RF Energy Exposure

12 Product Safety and RF Energy Exposure Mobile Antenna Installation Guidelines These mobile antenna installation guidelines are limited to metal body motor vehicles or vehicles with appropriate ground planes. Antennas should be installed in the center area of the roof or the trunk lid taking into account exposure conditions of backseat passengers and according to the specific instructions and restrictions in the Radio Installation Manual along with the requirements of the antenna supplier. Trunk lid installations are limited to vehicles with clearly defined flat trunk lids, and in some cases, to specific radio models and antennas. See the Radio Installation Manual for specific information on how and where to install specific types of approved antennas to facilitate recommended operating distances to all potentially exposed persons. Use only the Vertex Standard -approved, supplied antenna or a Vertex Standard-approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the radio and may result in non-compliance with RF Safety Standards. Approved Accessories This radio has been tested and meets RF Safety Standards when used with the Vertex Standard accessories supplied or designated for this product. Use of other accessories may result in non-compliance with RF Safety Standards. For a list of Vertex Standard -approved antennas, visit the following Web site, which lists approved accessories for your radio model: 10

13 Compliance and Control Guidelines and Operating Instructions for Mobile Two-Way Radios Installed as Fixed Site Control Stations If mobile radio equipment is installed at a fixed location and operated as a control station or as a fixed unit, the antenna installation must comply with the following requirements in order to ensure optimal performance and compliance with the RF energy exposure limits in the standards and guidelines listed on page 4: The antenna should be mounted outside the building on the roof or a tower if at all possible. As with all fixed site antenna installations, it is the responsibility of the licensee to manage the site in accordance with applicable regulatory requirements and may require additional compliance actions such as site survey measurements, signage, and site access restrictions in order to ensure that exposure limits are not exceeded. For additional installation information, see the guidelines for minimum separation distances provided above in the RF Exposure Compliance and Control Guidelines and Operating Instructions section of this document. Electromagnetic Interference/Compatibility NOTE: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility. It may be necessary to conduct compatibility testing to determine if any electronic equipment used in or around vehicles or near fixed site antenna is sensitive to external RF energy or if any procedures need to be followed to eliminate or mitigate the potential for interaction between the radio transmitter and the equipment or device. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy. Product Safety and RF Energy Exposure 11

14 Product Safety and RF Energy Exposure Vehicles To avoid possible interaction between the radio transmitter and any vehicle electronic control modules, such as ABS, engine, or transmission controls, the radio should be installed only by an experienced installer and the following precautions should be used when installing the radio: 1. Refer to the manufacturer s instructions or other technical bulletins for recommendations on radio installation. 2. Before installing the radio, determine the location of the electronic control modules and their harnesses in the vehicle. 3. Route all radio wiring, including the antenna transmission line, as far away as possible from the electronic control units and associated wiring. Driver Safety Check the laws and regulations on the use of radios in the area where you drive. Always obey them. When using your radio while driving, please: Give full attention to driving and to the road. Pull off the road and park before making or answering a call if driving conditions so require. 12

15 Operational Warnings For Vehicles with an Air Bag Do not mount or place a mobile radio in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If a radio is placed in the air bag deployment area and the air bag inflates, the radio may be propelled with great force and cause serious injury to occupants of the vehicle. Potentially Explosive Atmospheres Turn off your radio prior to entering any area with a potentially explosive atmosphere. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death. The areas with potentially explosive atmospheres include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles such as grain, dust or metal powders. Areas with potentially explosive atmospheres are often, but not always, posted. Blasting Caps and Blasting Areas To avoid possible interference with blasting operations, turn off your radio when you are near electrical blasting caps, in a blasting area, or in areas posted: Turn off two-way radio. Obey all signs and instructions. For radios installed in vehicles fueled by liquefied petroleum gas, refer to the (U.S.) National Fire Protection Association standard, NFPA 58, for storage, handling, and/or container information. For a copy of the LP-gas standard, NFPA 58, contact the National Fire Protection Association, One Battery Park, Quincy, MA. Product Safety and RF Energy Exposure 13

16 Important Safety Information Important Safety Information Product Safety and RF Exposure Compliance Before using this product, read the Product Safety and RF Exposure chapter beginning with page 6. ATTENTION! This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. For a list of Vertex Standard-approved antennas, batteries, and other accessories, visit the following website: Software Version All the features described in the following sections are supported by the radio s software version 1.0 Build 10 or later. See Checking the Firmware Version on page 79 to determine your radio s software version. Check with your dealer or system administrator for more details of all the features supported. 14

17 Computer Software Copyrights The Vertex Standard products described in this manual may include copyrighted Vertex Standard computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Vertex Standard certain exclusive rights for copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted computer programs contained in the products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of. Furthermore, the purchase of products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product. The AMBE+2 TM voice coding Technology embodied in this product is protected by intellectual property rights including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc. This voice coding Technology is licensed solely for use within this Communications Equipment. The user of this Technology is explicitly prohibited from attempting to de-compile, reverse engineer, or disassemble the Object Code, or in any other way convert the Object Code into a human-readable form. U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974, #5,701,390, #5,715,365, #5,649,050, #5,630,011, #5,581,656, #5,517,511, #5,491,772, #5,247,579, #5,226,084 and #5,195,166. Computer Software Copyrights 15

18 Getting Started Getting Started Take a moment to review the following: How to Use This Guide...page 16 What Your Dealer/System Administrator Can Tell You...page 16 Power Up the Radio...page 17 Adjusting the Volume...page 17 How to Use This Guide This User Guide covers the basic operation of the Vertex Standard Mobile. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information. Throughout this publication, the icons below are used to indicate features supported in either the conventional Analog mode or conventional Digital mode: Indicates a conventional Analog Mode-Only feature. Indicates a conventional Digital Mode-Only feature. What Your Dealer/System Administrator Can Tell You You can consult your dealer or system administrator about the following: r Is your radio programmed with any preset conventional channels? r Which buttons have been programmed to access other features? r What optional accessories may suit your needs? 16 For features that are available in both conventional Analog and Digital modes, no icon is shown.

19 Powering Up the Radio Press the On/Off Button briefly. The green LED blinks and the Home screen lights up if the backlight setting is set to turn on automatically. On/Off Button NOTE: There is no power up tone if the radio tones/alerts function is disabled (see Turning the Radio Tones/ Alerts On or Off on page 76). If your radio does not power up, contact your dealer. To turn off the radio, press and hold the On/Off Button until you see Powering Down on the radio s display. Adjusting the Volume To increase the volume, turn the Volume Knob clockwise. To decrease the volume, turn this knob counterclockwise. Volume Knob Getting Started NOTE: The Home screen does not light up during a power up if the LED indicator is disabled (see Turning the LED Indicator On or Off on page 77). A brief tone sounds, indicating that the power up test is successful. 17

20 Identifying Radio Controls Identifying Radio Controls Take a moment to review the following: Radio Controls... page 18 Programmable Buttons... page 19 Accessing the Programmed Functions... page 21 Push-To-Talk (PTT) Button... page 22 Switching Between Conventional Analog and Digital Mode... page 23 Radio Controls : On/Off Button : Volume Knob : Front Button P1* : Display : Channel Rocker : Speaker P1 P3 P BACK VXD-7200 CH+ CH- : Front Button P3* : Front Button r* : Menu Navigation Buttons 10: Front Button P2* 11: Accessory Connector 12: LED Indicator * These buttons are programmable. 18

21 Programmable Buttons Your dealer can program the programmable buttons as shortcuts to radio functions or up to a maximum of six (6) preset channels/groups depending on the duration of a button press: Short press Pressing and releasing rapidly (0.05 seconds). Long press Pressing and holding for the programmed duration (between 1.00 second and 3.75 seconds). Hold down Keeping the button pressed. NOTE: The programmed duration of a button press is applicable for all assignable radio/utility functions or settings. See Emergency Operation on page 52 for more information on the programmed duration of the Emergency button. 1 Assignable Radio Functions Contacts Provides direct access to the Contacts list. Emergency Depending on the programming, initiates or cancels an emergency alarm or call. Ext PA On/Off Toggles the audio routing between the connected public address (PA) loudspeaker amplifier and the radio s internal public address (PA) system. Manual Dial Initiates a call by keying in any subscriber ID. Only available with a keypad microphone. Nuisance Channel Delete Temporarily removes an unwanted channel, except for the Selected Channel, from the scan list. The Selected Channel refers to the user s selected zone/channel combination from which scan is initiated. One Touch Access Directly initiates a predefined Private or Group Call, a Call Alert or a Quick Text message. PA On/Off Toggles the audio s internal public address (PA) system on or off. Permanent Monitor Monitors a selected channel for all radio traffic until function is disabled. Privacy Radio Check a system. Toggles privacy on or off. Determines if a radio is active in Identifying Radio Controls 19

22 Identifying Radio Controls Allows a target radio to be re- Radio Enable motely enabled. Allows a target radio to be re- Radio Disable motely disabled. Remote Monitor Turns on the microphone of a target radio without it giving any indicators. Repeater/Talkaround Toggles between using a repeater and communicating directly with another radio. Scan Toggles scan on or off. Site Lock On/Off roam on or off. Text Message menu. Toggles the automatic site Selects the text message Voice Operating Transmission (VOX) Toggles VOX on or off. Zone Allows selection from a list of zones. 1 Assignable Settings or Utility Functions All Tones/Alerts Toggles all tones and alerts on or off. Backlight Toggles display backlight on or off. Horns/Lights Toggles horns and lights feature on or off. Power Level Toggles transmit power level between high and low. Squelch Toggles squelch level between normal and tight. 20

23 Accessing the Programmed Functions You can access various radio functions through one of the following ways: A short or long press of the relevant programmable buttons. Use the Menu Navigation Buttons as follows: 1 To access the menu, press the button. Press the appropriate Menu Scroll button ( or ) to access the menu functions. 2 To select a function or enter a sub-menu, press the button. 3 To go back one menu level, or to return to the BACK previous screen, press the button. Long BACK press the button to return to the Home screen. BACK Identifying Radio Controls NOTE: Your radio automatically exits the menu after a period of inactivity and returns to your Home screen. 21

24 Identifying Radio Controls 22 Push-To-Talk (PTT) Button The PTT button on the side of the microphone serves two basic purposes: PTT Button While a call is in progress, the PTT button allows the radio to transmit to other radios in the call. Press and hold down PTT button to talk. Release the PTT button to listen. The microphone is activated when the PTT button is pressed. While a call is not in progress, the PTT button is used to make a new call (see Making a Radio Call on page 32). If the Talk Permit Tone (see Turning the Talk Permit Tone On or Off on page 77) or the PTT Sidetone is enabled, wait until the short alert tone ends before talking. During a call, if the Channel Free Indication feature is enabled on your radio (programmed by your dealer), you will hear a short alert tone the moment the target radio (the radio that is receiving your call) releases the PTT button, indicating the channel is free for you to respond. You will also hear the Channel Free Indication tone if your call is interrupted, for example when the radio receives an Emergency Call. You can turn off the Channel Free Indication tone or the PTT Sidetone by disabling all radio tones and alerts (see Turning the Radio Tones/Alerts On or Off on page 76).

25 Switching Between Conventional Analog and Digital Mode Each channel in your radio can be configured as a conventional analog or conventional digital channel. Use the Channel Rocker to switch between an analog or a digital channel. When switching from digital to analog mode, certain features are unavailable. Icons for the digital features (such as Messages) reflect this change by appearing grayed out. Disabled features are hidden in the menu. Your radio also has features available in both analog and digital mode. However, the minor differences in the way each feature works does NOT affect the performance of your radio. NOTE: Your radio also switches between digital and analog modes during a dual mode scan (see Scan on page 44). Channel Rocker Identifying Radio Controls 23

26 Identifying Status Indicators Identifying Status Indicators Your radio indicates its operational status through the following: Display Icons... page 24 Call Icons... page 25 Sent Item Icons... page 26 LED Indicator... page 26 Audio Tones... page 27 Indicator Tones... page 27 Display Icons The liquid crystal display (LCD) of your radio shows radio status, text entries, and menu entries. The following are icons that appear on the radio s display. Received Signal Strength Indicator (RSSI) The number of bars displayed represents the radio signal strength. Four bars indicate the strongest signal. This icon is only displayed while receiving. Monitor Selected channel is being monitored. Power Level Radio is set at Low power. or Radio is set at High power. Tones Disable Tones are turned off. Scan Scan feature is enabled. Priority Scan Radio detects activity on channel/group designated as Priority 1 (if is blinking) or Priority 2 (if is steady). Unread Message User has unread message(s) in the Inbox. Inbox Full User s Inbox is full. Emergency Radio is in Emergency mode. Secure The Privacy feature is enabled. Unsecure The Privacy feature is disabled. 24

27 Talkaround In the absence of a repeater, radio is currently configured for direct radio to radio communication. Call Icons The following icons appear on the radio s display during a call. These icons also appear in the Contacts list to indicate ID type. Private Call Indicates a Private Call in progress. In the Contacts list, it indicates a subscriber alias (name) or ID (number). Group Call/All Call Indicates a Group Call or All Call in progress. In the Contacts list, it indicates a group alias (name) or ID (number). Identifying Status Indicators 25

28 Identifying Status Indicators 26 Sent Item Icons The following icons appear at the top right corner of the radio s display in the Sent Items folder. Sent Successfully The text message is sent successfully. Send Failed The text message cannot be sent. In-Progress The text message to a group alias or ID is pending transmission. The text message to a subscriber alias or ID is pending transmission, followed by waiting for acknowledgement. LED Indicator LED indicator shows the operational status of your radio. Red Yellow Green Blinking red Radio is receiving an emergency transmission or has failed the self-test upon powering up. Solid yellow Radio is monitoring a channel. Blinking yellow Radio is scanning for activity or receiving a Call Alert. Solid green Radio is transmitting. Blinking green Radio is powering up, receiving a non privacy-enabled call or data, or detecting activity over the air.

29 Rapidly blinking green Radio is receiving a privacy-enabled call or data. NOTE: While in conventional mode, when the green LED blinks, it indicates the radio detects activity over the air. Due to the nature of the digital protocol, this activity may or may not affect the radio s programmed channel. Upon a PTT button press, if the radio is programmed for polite operation, the radio automatically determines whether a transmission is permitted via a Talk Permit or a Talk Denial tone. Audio Tones Alert tones provide you with audible indications of the radio s status or the radio s response to data received. Continuous Tone A monotone sound. Sounds continuously until termination. Periodic Tone Repetitive Tone Momentary Tone Sounds periodically depending on the duration set by the radio. Tone starts, stops, and repeats itself. A single tone that repeats itself until it is terminated by the user. Sounds only once for a short period of time defined by the radio. Identifying Status Indicators Indicator Tones High pitched tone Low pitched tone Positive Indicator Tone Negative Indicator Tone 27

30 Receiving and Making Calls Receiving and Making Calls Once you understand how your Vertex Standard Mobile is configured, you are ready to use your radio. Use this navigation guide to familiarize yourself with the basic Call features: Selecting a Zone... page 28 Selecting a Radio Channel, Subscriber ID, or Group ID... page 29 Receiving and Responding to a Radio Call.page 30 Making a Radio Call... page 32 Talkaround... page 36 Permanent Monitor... page 37 Selecting a Zone A zone is a group of channels. Your radio supports up to 250 zones, with a maximum of 160 channels per zone. Use the following procedure to select a zone. Press the programmed Zone button and proceed to Step 3. Follow the procedure below. 1 to access the menu. 2 or to Zone and press to select. 3 The current zone is displayed and indicated by a P. 4 or to the required zone and press to select. 5 The display shows <Zone> Selected momentarily and returns to the selected zone screen. 28

31 Selecting a Radio Channel, Subscriber Alias ID, or Group Alias or ID Once the required zone is displayed (if you have multiple zones in your radio), press the Channel Rocker to select the channel, subscriber alias or ID, or group alias or ID. or Press the programmed One Touch Access button to select the preset channel assigned to the button. Channel Rocker Receiving and Making Calls 29

32 Receiving and Making Calls 30 Receiving and Responding to a Radio Call Once the channel, subscriber alias or ID, or group alias or ID is displayed, you can proceed to receive and respond to calls. The green LED lights up while the radio is transmitting and blinks when the radio is receiving. Green NOTE: The green LED lights up while the radio is transmitting and blinks rapidly when the radio is receiving a privacy-enabled call. To unscramble a privacy-enabled call, your radio must have the same Privacy Key, the same Key Value and Key ID (programmed by your dealer), as the transmitting radio (the radio you are receiving the call from). See Privacy on page 69 for more information. 1 Receiving and Responding to a Group Call To receive a call from a group of users, your radio must be configured as part of that group. When you receive a Group Call (while on the Home screen): 1 The green LED blinks. 2 The first line of the display shows the caller alias, and the RSSI icon. The second line displays the group alias or ID, and the Group Call icon (in Digital mode only). 3 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. or If the Voice Interrupt feature is enabled, press the PTT button to stop the current call from the transmitting radio and free the channel for you to talk/respond. 4 The green LED lights up.

33 5 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. Wait for the PTT Sidetone to finish (if enabled) and speak clearly into the microphone. 6 Release the PTT button to listen. 7 If there is no voice activity for a predetermined period of time, the call ends. See Making a Group Call on page 25 for details on making a Group Call. NOTE: If the radio receives a Group Call while not on the Home screen, it remains on its current screen prior to answering the call. BACK Long press the button to go to the Home screen to view the caller alias before replying. 1 Receiving and Responding to a Private Call A Private Call is a call from an individual radio to another individual radio. There are two types of Private Calls. The first type, where a radio presence check is performed prior to setting up the call, while the other sets up the call immediately. When your radio is checked, the green LED blinks. Only one of these call types can be programmed to your radio by your dealer. When you receive a Private Call: 1 The green LED blinks. 2 The first line of the display shows the subscriber alias or ID, and the RSSI icon. The second line displays Private Call and the Private Call icon. 3 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. 4 The green LED lights up. 5 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 6 Release the PTT button to listen. 7 If there is no voice activity for a predetermined period of time, the call ends. 8 You hear a short tone. The display shows Call Ended. See Making a Private Call on page 33 for details on making a Private Call. 31 Receiving and Making Calls

34 Receiving and Making Calls 1 Receiving an All Call An All Call is a call from an individual radio to every radio on the channel. It is used to make important announcements requiring the user s full attention. When you receive an All Call: 1 A tone sounds and the green LED blinks. 2 The first line of the display shows the caller alias, and the RSSI icon. The second line displays All Call and the All Call icon. 3 Once the All Call ends, the radio returns to the previous screen before receiving the call. If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is now available for use. You cannot respond to an All Call. Making a Radio Call You can select a channel, subscriber alias or ID, or group alias or ID by using: The Channel Rocker A programmed One Touch Access button The Contacts list (see Contacts Settings on page 47) Manual Dial (via Contacts) This method is for Private Calls only and is dialed using the keypad (see Making a Private Call from Contacts on page 48) NOTE: Your radio must have the Privacy feature enabled on the channel to send a privacyenabled transmission. Only target radios with the same Privacy Key the same Key Value and Key ID as your radio will be able to unscramble the transmission. 32 See Making an All Call on page 34 for details on making an All Call. NOTE: The radio stops receiving the All Call if you switch to a different channel while receiving the call. During an All Call, you will not be able to use any programmed button functions until the call ends. See Privacy on page 69 for more information.

35 1 Making a Call with the Channel Rocker 1 Making a Group Call To make a call to a group of users, your radio must be configured as part of that group. 1 Press the Channel Rocker to select the channel with the active group alias or ID. 2 Press the PTT button to make the call. The green LED lights up. The display shows the group alias or ID, and the Group Call icon. 3 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. Wait for the PTT Sidetone to finish (if enabled) and speak clearly into the microphone. 4 Release the PTT button to listen. When the target radio responds, the green LED blinks. You see the Group Call icon, the group alias or ID, and transmitting radio alias or ID on your display. 5 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the target radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond. If there is no voice activity for a predetermined period of time, the call ends. 7 Radio returns to the screen you were on prior to initiating the call. You can also make a Group Call via Contacts (see Making a Group Call from Contacts on page 47). 1 Making a Private Call While you can receive and/or respond to a Private Call initiated by an authorized individual radio, your radio must be programmed for you to initiate a Private Call. You will hear a negative indicator tone, when you make a Private Call via Menu, Call Log, Contacts list, One Touch Access button, or the Channel Rocker, if this feature is not enabled. Use the Text Message or Call Alert features to contact an individual radio. See Text Message Features on page 60 or Call Alert Operation on page 53 for more information. 1 Press the Channel Rocker to select the channel with the active subscriber alias or ID. 33 Receiving and Making Calls

36 Receiving and Making Calls 2 Press the PTT button to make the call. The green LED lights up. The first line displays the subscriber alias or ID. The second line displays Private Call and the Private Call icon. 3 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 4 Release the PTT button to listen. When the target radio responds, the LED blinks green. 5 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the target radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond. If there is no voice activity for a predetermined period of time, the call ends. 6 You hear a short tone. The display shows Call Ended. You can also make a Private Call via Contacts (see Making a Private Call from Contacts on page 48). 1 Making an All Call This feature allows you to transmit to all users on the channel. Your radio must be programmed to allow you to use this feature. 1 Press the Channel Rocker to select the channel with the active All Call group alias or ID. 2 Press the PTT button to make the call. The green LED lights up. The display shows the All Call group alias or ID, and the All Call icon. 3 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. Wait for the PTT Sidetone to finish (if enabled) and speak clearly into the microphone. Users on the channel cannot respond to an All Call. 34

37 1 Making a Group or Private Call with the One Touch Access Button The One Touch Access feature allows you to make a Group or Private Call to a predefined alias or ID easily. This feature can be assigned to a short or long programmable button press. You can ONLY have one alias or ID assigned to a One Touch Access button. Your radio can have multiple One Touch Access buttons programmed. 1 Press the programmed One Touch Access button to make a Group or Private Call to the predefined alias or ID. 2 Press the PTT button to make the call. The green LED lights up. The display shows the group/subscriber alias or ID, and the Group/Private Call icon. 3 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. For Group Call only: Wait for the PTT Sidetone to finish (if enabled) and speak clearly into the microphone. 4 Release the PTT button to listen. When the target radio responds, the green LED blinks. 5 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the target radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond. If there is no voice activity for a predetermined period of time, the call ends. 6 Radio returns to the screen you were on prior to initiating the call. For a Private Call, you hear a short tone when the call ends. Receiving and Making Calls 35

38 Receiving and Making Calls Talkaround You can continue to communicate when your repeater is not operating, or when your radio is out of the repeater s range but within talking range of other radios. This is called talkaround. Press the programmed Repeater/Talkaround button to toggle between talkaround and repeater modes. Follow the procedure below. 1 to access the menu. 2 or to Utilities and press to select. 3 or to Radio Settings and press to select. 4 or to Talkaround and press to select. 5 You see Turn On if the radio is currently in Repeater mode. You see Turn Off if the radio is currently in Talkaround mode. 6 Press to select. 7 The display shows Talkaround On. The display shows Talkaround Off. 8 The screen automatically returns to the previous menu. The Talkaround setting is retained even after powering down. 36

39 Permanent Monitor Use the Permanent Monitor feature to continuously monitor a selected channel for activity. 1 Press the programmed Permanent Monitor button. 2 Radio sounds an alert tone, the yellow LED lights up, and the display shows Permanent Monitor On. The monitor icon appears on the display. 3 Press the programmed Permanent Monitor button to exit Permanent Monitor mode. 4 Radio sounds an alert tone, the yellow LED turns off, and display shows Permanent Monitor Off. Receiving and Making Calls 37

40 Advanced Features 38 Advanced Features Use this navigation guide to learn more about advanced features available with your radio: Radio Check... page 38 Remote Monitor... page 40 Scan Lists... page 42 Scan... page 44 Contacts Settings... page 46 Call Indicator Settings... page 49 Call Log Features... page 51 Call Alert Operation... page 53 Emergency Operation... page 54 Text Message Features... page 60 Privacy... page 69 Security... page 70 Lone Worker... page 72 Utilities... page 72 Radio Check If enabled, this feature allows you to determine if another radio is active in a system without disturbing the user of that radio. No audible or visual notification is shown on the target radio. This feature is only applicable for subscriber aliases or IDs. 1 Sending a Radio Check Use the programmed Radio Check button. 1 Press the programmed Radio Check button. 2 or to the required subscriber alias or ID and press to select. 3 The display shows Radio Check: <Subscriber Alias or ID>, indicating that Radio Check is in progress. The green LED lights up. 4 Wait for acknowledgement. 5 If the target radio is active in the system, a tone sounds and the display briefly shows Target Radio Available. If the target radio is not active in the system, a tone sounds and the display briefly shows Target Radio Not Available. 6 Radio returns to the subscriber alias or ID screen.

41 Use the menu. 1 to access the menu. 2 or to Contacts and press to select. 3 or to the required subscriber alias or ID and press to select. 4 or to Radio Check and press to select. 5 The display shows Radio Check: <Subscriber Alias or ID>, indicating that Radio Check is in progress. The green LED lights up. 6 Wait for acknowledgement. 7 If the target radio is active in the system, a tone sounds and the display briefly shows Target Radio Available. If the target radio is not active in the system, a tone sounds and the display briefly shows Target Radio Not Available. 8 Radio returns to the subscriber alias or ID screen. BACK If the button is pressed when the radio is waiting for acknowledgement, a tone sounds, and the radio terminates all retries and exits Radio Check mode. Advanced Features 39

42 Advanced Features 40 Remote Monitor Use the Remote Monitor feature to turn on the microphone of a target radio (subscriber alias or IDs only). No audible or visual indication is given to the target radio. You can use this feature to monitor, remotely, any audible activity surrounding the target radio. Your radio must be programmed to allow you to use this feature. 1 Initiating Remote Monitor Use the programmed Remote Monitor button. 1 Press the programmed Remote Monitor button. 2 or to the required subscriber alias or ID and press to select. 3 Radio sounds an alert tone and the green LED blinks. 4 Wait for acknowledgment. 5 The display shows Remote Monitor Successful. The display shows Remote Monitor Failed. 6 If successful: The radio starts receiving audio from the monitored radio for a programmed duration. Once the timer expires, the radio sounds an alert tone and the LED turns off. The display shows Remote Monitor Ended. If unsuccessful: The radio repeats the attempt until the programmed number of tries expires. to Use the menu. 1 to access the menu. 2 or to Contacts and press to select. 3 or to the required subscriber alias or ID and press to select. 4 or to Remote Mon. and press select. 5 Radio sounds an alert tone and the green LED blinks. 6 Wait for acknowledgment. 7 The display shows Remote Monitor Successful. The display shows Remote Monitor Failed.

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