VXD-720. Operating Manual

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1 Digital Two-Way Radio System VXD-720 Operating Manual

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3 Declaration of Conformity This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below. DECLARATION OF CONFMITY Per FCC CFR 47 Part 2 Section (a) Name: Vertex Standard Co., Ltd. Address: US Headquarters: Walker Street, Cypress, CA U.S.A. Phone Number: Hereby declares that the product: Model Name: VXD-720 conforms to the following regulations: FCC Part 15, subpart B, section (a), (d) and section (a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Declaration of Conformity 1

4 Declaration of Conformity Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. 2

5 3 Note

6 Contents Contents This User Guide contains all the information you need to use the Vertex Standard VXD-720 Digital Portable Radios. Declaration of Conformity... 1 Product Safety and RF Energy Exposure... 8 Important Safety Information Software Version Computer Software Copyrights Getting Started How to Use This Guide What Your Dealer/System Administrator Can Tell You Preparing Your Radio for Use Charging the Battery Attaching the Battery Attaching the Antenna Attaching the Belt Clip Powering Up the Radio Adjusting the Volume Identifying Radio Controls Radio Controls Programmable Buttons Assignable Radio Functions Assignable Settings or Utility Functions Accessing the Programmed Functions Using the Keypad Push-To-Talk (PTT) Button Switching Between Conventional Analog and Digital Mode Identifying Status Indicators Display Icons Call Icons Sent Item Icons LED Indicator Audio Tones Indicator Tones

7 Making and Receiving Calls Selecting a Zone Selecting a Radio Channel, Subscriber ID, or Group ID Receiving and Responding to a Radio Call Receiving and Responding to a Group Call Receiving and Responding to a Private Call Receiving an All Call Making a Radio Call Making a Call with the Channel Selector Knob Making a Group Call Making a Private Call Making an All Cal Making a Group or Private Call with the One Touch Access Button Talkaround Monitoring Features Monitoring a Channel Permanent Monitor Advanced Features Radio Check Sending a Radio Check Remote Monitor Initiating Remote Monitor Stopping Remote Monitor Scan Lists Viewing an Entry in the Scan List Editing the Scan List Adding a New Entry to the Scan List Deleting an Entry from the Scan List Setting and Editing Priority for an Entry in the Scan List Scan Starting and Stopping Scan Responding to a Transmission During a Scan Deleting a Nuisance Channel Restoring a Nuisance Channel Contacts Settings Making a Group Call from Contacts Making a Private Call from Contacts Making a Private Call by Alias Search Contents 5

8 Contents Call Indicator Settings Activating and Deactivating Call Ringers for Private Calls Activating and Deactivating Call Ringers for Text Message Assigning Ring Styles Escalating Alarm Tone Volume Call Log Features Viewing Recent Calls Missed Call Screen Storing an Alias or ID from the Missed Call List Deleting a Call from a Call List Call Alert Operation Receiving and Responding to a Call Alert Making a Call Alert from the Contacts List Making a Call Alert with the One Touch Access Button Emergency Operation Receiving an Emergency Alarm Responding to an Emergency Alarm Sending an Emergency Alarm Sending an Emergency Alarm with Call Sending an Emergency Alarm with Voice to Follow Reinitiating an Emergency Mode Exiting Emergency Mode Text Message Features Writing and Sending a Text Message Sending a Quick Text Message Sending a Quick Text Message with the One Touch Access Button Accessing the Drafts Folder Viewing a Saved Text Message Editing and Sending a Saved Text Message Deleting a Saved Text Message from Drafts Managing Fail-to-Send Text Messages Resending a Text Message Forwarding a Text Message Editing a Text Message

9 Managing Sent Text Messages Viewing a Sent Text Message Sending a Sent Text Message Deleting All Sent Text Messages from Sent Items Receiving a Text Message Reading a Text Message Managing Received Text Messages Viewing a Text Message from the Inbox Replying to a Text Message from the Inbox Deleting a Text Message from the Inbox Deleting All Text Messages from the Inbox Privacy Dual Tone Multi Frequency (DTMF) Security Radio Disable Radio Enable Lone Worker Utilities Locking and Unlocking the Keypad Turning Keypad Tones On or Off Setting the Squelch Level Setting the Power Level Turning the Voice Operating Transmission (VOX) Feature On or Off Controlling the Display Backlight Turning the Radio Tones/Alerts On or Off.. 89 Setting the Tone Alert Volume Offset Level.89 Turning the Talk Permit Tone On or Off Turning the LED Indicator On or Off Turning the Introduction Screen On or Off. 91 Accessing General Radio Information Accessing the Battery Information Checking the Radio ID Checking the Firmware Version Checking the Codeplug Version Accessories Contents

10 Product Safety and RF Energy Exposure BEFE USING THIS RADIO, READ THIS CHAPTER WHICH CONTAINS IMPTANT OPERATING INSTRUCTIONS F SAFE USAGE AND RF ENERGY AWARENESS AND CONTROL INFMATION AND OPERATIONAL INSTRUCTIONS F COMPLIANCE WITH RF ENERGY EXPOSURE LIMITS IN APPLICABLE NATIONAL AND INTERNATIONAL STANDARDS. ALSO READ THE OPERATIONAL INSTRUCTIONS F SAFE USAGE. F RADIOS THAT HAVE BEEN APPROVED AS INTRINSICALLY SAFE, READ THE INSTRUCTIONS AND INFMATION ON INTRINSIC SAFETY ON PAGE 10 OF THIS BOOKLET. RF Energy Exposure Awareness and Control Information and Operational Instructions for Occupational Use NOTICE: This radio is intended for use in occupational/controlled conditions where users have full knowledge of their exposure and can exercise control over their exposure to meet the occupational limits in FCC and International standards. This radio device is NOT authorized for general population consumer use. This two-way radio uses electromagnetic energy in the radio frequency (RF) spectrum lo provide communications between tow or more users over a distance. It uses radio frequency (RF) energy or radio waves to send and receive calls RF energy is one form of electromagnetic energy. Other forms include, but are not limited to, sunlight and x-rays. RF energy, however, should not be confused with these other forms of electromagnetic energy, which when used improperly, can cause biological damage Very high levels of x-rays, for example, can damage tissues and genetic material. Experts in science, engineering, medicine, health, and industry work with organizations to develop standards for safe exposure to RF energy. These standards provide recommended levels of RF exposure for both workers and the general public. These recommended RF exposure levels include substantial margins of protection. 8

11 All Vertex Standard two-way radios are designed, manufactured, and tested to ensure they meet government-established RF exposure levels. In addition, manufacturers also recommend specific operating instructions to users of two-way radios. These instructions are important because they inform users about RF energy exposure and provide simple procedures on how to control it. Please refer to the following websites for more information on what RF energy exposure is and how to control your exposure to assure compliance with established RF exposure limits: Federal Communication Commission (FCC) Regulations The FCC rules require manufacturers to comply with the FCC RF energy exposure limits for portable twoway radios before they can be marketed in the U.S. When two-way radios are used as a consequence of employment, the FCC requires users to be fully aware of and able to control their exposure to meet occupational requirements. Exposure awareness can be facilitated by the use of a product label directing users to specific user awareness information. Your Vertex Standard two-way radio has a RF Exposure Product Label. Also, your Vertex Standard manual, or separate safety booklet includes information and operating instructions required to control your RF exposure and to satisfy compliance requirements. Compliance with RF Exposure Standards Your Vertex Standard two-way radio is designed and tested to comply with a number of national and International standards and guidelines (listed below) for human exposure to radio frequency electromagnetic energy. This radio complies with the IEEE (FCC) and ICNIRP exposure limits for occupational/ controlled RF exposure environments at operating duty factors of up to 50% talk-50% listen and is authorized by the FCC for occupational use only. In terms of measuring RF energy for compliance with these exposure guidelines, your radio generates measurable RF energy only while it is transmitting (during talking), not when it is receiving (listening) or in standby mode. Product Safety and RF Energy Exposure 9

12 Product Safety and RF Energy Exposure NOTE: The approved batteries, supplied with this radio, are rated for a duty factor (5% talk-5% listen-90% standby) even though this radio complies with FCC occupational exposure limits and may operate at duty factors of up to 50% talk. Your Vertex Standard two-way radio complies with the following RF energy exposure standards and guidelines: United States Federal Communications Commission, Code of Federal Regulations; 47CFR part 2 subpart J American National Standards Institute (ANS1) / Institute of Electrical and Electronic Engineers (1EEE) C Institute of Electrical and Electronic Engineers (1EEE) C Edition International Commission on Non-lonizing Radiation Protection (1CN1RP) 1998 Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 khz to 300 GHz, 1999 Australian Communications Authority Radiocommunications (Electromagnetic Radiation - Human Exposure) Standard, 2003 ANATEL ANNEX to Resolution No. 303 of July2, 2002 Regulation of limitation of exposure to electrical, magnetic and electromagnetic fields in the radio frequency range between 9 khz and 300 GHz and Attachment to resolution #303 from July2, 2002 RF Exposure Compliance and Control Guidelines and Operating Instructions To control your exposure and ensure compliance with the occupational/controlled environment exposure limits, always adhere to the following procedures. Guidelines: Do not remove the RF Exposure Label from the device User awareness instructions should accompany device when transferred to other users Do not use this device if the operational requirements described herein are not met. 10

13 Operating Instructions Transmit no more than the rated duty factor of 50% of the lime. To transmit (talk), push the Push-To-Talk (PTT) button. To receive calls, release the PTT button Transmitting 50% of the lime, or less, is important because this radio generates measurable RF energy exposure only when transmitting (in terms of measuring for standards compliance). Hold the radio in a vertical position in front of the face with the microphone (and other parts of the radio including the antenna) at least one inch (2.5 centimeters) away from the nose or lips. Antenna should be kept away from the eye. Keeping the radio at a proper distance is important since RF exposures decrease with increasing distance from the antenna. When worn on the body, always place the radio in a Vertex Standard-approved clip, holder, holster, case, or body harness for this product. Using approved body-worn accessories is important because the use of non- Vertex Standard-approved accessories may result in exposure levels, which exceed the FCC occupational/controlled environment RF exposure limits. If you are not using a body-worn accessory and are not using the radio in the intended-use position in front of the face, ensure the antenna and the radio are kept at least one inch (2.5 centimeters) from the body when transmitting. Keeping the radio at a proper distance is important because RF exposures decrease with increasing distance from the antenna. Approved Accessories Use only Vertex Standard -approved supplied or replacement antennas, batteries, and accessories. Use of Non- Vertex Standard approved antennas, batteries, and accessories may exceed the FCC (1EEE) and ICNIRP RF exposure guidelines. For a list of Vertex Standard-approved accessories, visit the following website, which lists approved accessories for your radio model: Product Safety and RF Energy Exposure 11

14 Product Safety and RF Energy Exposure Electromagnetic Interference/Compatibility NOTE: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy. Aircraft When instructed to do so, turn off your radio when on board an aircraft. Any use of a radio must be in accordance with applicable regulations per airline crew instructions. Medical Devices Pacemakers The Advanced Medical Technology Association (AdvaMed) recommends that a minimum separation of 6 inches (15 centimeters) be maintained between a handheld wireless radio and a pacemaker. These recommendations are consistent with those of the U.S. Food and Drug Administration. Persons with pacemakers should: ALWAYS keep the radio more than 6 inches (15 centimeters) from their pacemaker when the radio is turned ON. Not carry the radio in the breast pocket. Use the ear opposite the pacemaker to minimize the potential for interference. Turn the radio OFF immediately if there is any reason to suspect that interference is taking place. 12

15 Hearing Aids Some digital wireless radios may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives. Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information. Use of Communication Devices While Driving Always check the laws and regulations on the use of radios in the areas where you drive. Give full attention to driving and to the road. Use hands-free operation, if available. Pull off the road and park before making or answering a call, if driving conditions or regulations so require. Product Safety and RF Energy Exposure 13

16 Product Safety and RF Energy Exposure Operational Warnings For Vehicle With Air Bags: Refer to vehicle manufacturer s manual prior to installation of electronic equipment to avoid interference with air bag wiring. Do not place a portable radio in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If a portable radio is placed in the air bag deployment area and the sir bag inflates, the radio may be propelled with great force and cause serious injury to occupants of the vehicle. Potentially Explosive Atmospheres (Explosive atmospheres refers to hazard classified locations that may contain hazardous gas, vapors, or dusts.) Turn off your radio prior to entering any area with a potentially explosive atmosphere unless it is a portable radio type especially qualified for use in such areas as Intrinsically Safe (for example, Factory Mutual, CSA, UL, or CENELEC). Do not remove, install or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death. The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles such as grain, dust or metal powders. Areas with potentially explosive atmospheres are often, but not always, posted. Blasting Caps and Blasting Areas To avoide possible interference with blasting operations, turn off your radio when you are near electrical blasting caps, in a blasting area, or in areas posted: Turn off two-way radio. Obey all signs and instructions. 14

17 Operational Cautions Antennas Do not use any portable radio that has a damaged antenna if a damaged antenna comes into contact with your skin, a minor burn can result. Batteries All batteries can cause property damage and/or bodily injury, such as burns, if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects. Product Safety and RF Energy Exposure 15

18 Product Safety and RF Energy Exposure Intrinsically Safe Radio Information The Intrinsically safe approval unit refers to a product that has been approved as intrinsically safe by an approval agency (for example FM Approvals, CSA, UL, or Cenetec) and certifies that a particular product meets the Agency s applicable intrinsic safety standards for specific types of hazardous classified locations. A portable radio that has been approved for intrinsic safety will have Approval label attached to the radio to identify the unit as being Approved for specified hazardous atmospheres. This label specifies the hazardous Class/Division/Group along with the part number of the battery that must be used. The Intrinsically Safe Approval Label will be located on the portable radio unit. Operational Cautions for Intrinsic Safe Equipment Do not operate radio communications equipment in a hazardous atmosphere unless it is a type especially qualified (for example, FM, UL, CSA, or CELENELC approved). An explosion or fire may result. Do not operate a radio unit that has been approved as intrinsically safe product in a hazardous atmosphere if it has been physically damaged (for example, cracked housing). An explosion or fire may result. Do not replace or charge batteries in a hazardous atmosphere Contact sparking may occur while installing or removing batteries and cause an explosion or fire. Warnings for Radios Approved as Intrinsically Safe Radios must ship from the Vertex Standard manufacturing facility with the hazardous atmosphere capability and the intrinsic safely approval labelling (FM, UL, CSA, CENELEC). Radios will not be upgraded to this capability and labeled once they have been shipped to the field. 16

19 A modification changes the unit s hardware from its original design configuration. Modifications can only be made by the original product manufacturer. Do not replace or change accessories in a hazardous atmosphere. Contact sparking may occur while installing or removing accessories and cause an explosion or fire. Turn the radio off before removing or installing a battery or accessory. Do not disassemble an intrinsically safe product in any way that exposes the internal circuits of the unit. Failure to use an intrinsically safe approved battery or Approved accessories specifically approved for the radio unit may result in the dangerously unsafe condition of an unapproved radio combination being used in a hazardous location. Unauthorized or incorrect modification of the intrinsically safe approved Product will negate the approval rating of the product. Incorrect repair or relabeling of any intrinsically safe Agency-approved radio could adversely affect the Approval rating of the unit. Use of a radio that is not intrinsically safe in a hazardous atmosphere could result in serious injury or death. Product Safety and RF Energy Exposure 17

20 Product Safety and RF Energy Exposure Repair REPAIRS F VERTEX STANDARD PRODUCTS WITH INTRINSICALLY SAFE APPROVAL ARE THE RESPONSIBILITY OF THE USER. Repairs to a Vertex Standard FM approved radio product should only be done at a location that has been FM audited under the FM 3605 repairs and service standard. Contact Vertex Standard for assistance regarding repairs and service of Vertex Standard intrinsically safe equipment. A repair constitutes something done internally to the unit that would bring it back to its original condition. Items not considered as repairs are those in which an action is performed on a unit which does not require the outer casing of the unit to be opened in a manner that exposes the internal electrical circuits of the unit. Do Not Substitute Options or Accessories The Vertex Standard equipment certified as intrinsically safe by the approving agency, (FM, UL, CSA, CENELEC) is tested as a complete system which consists of the listed agency Approved portable, Approved battery, and Approved accessories or options, or both. This Approved portable and battery combination must be strictly observed. There must be no substitution of items, even if the substitute has been previously Approved with a different Vertex Standard equipment unit Approved configurations are listed by the Approving Agency (FM, UL, CSA, CENELEC). The Intrinsically Safe Approval Label affixed to radio refers to the intrinsically safe classification of that radio product, and the approved batteries that can be used with that system. The manual PN referenced on the Intrinsically Safe Approval Label identifies the approved Accessories and or options that can be used with that portable radio unit. Using a non Vertex Standard intrinsically safe battery and or accessory with the Vertex Standard approved radio unit will void the intrinsically safe approval of that radio unit. 18

21 19 Note

22 Important Safety Information Important Safety Information Product Safety and RF Exposure Compliance Before using this product, read the Product Safety and RF Exposure chapter beginning with page 8. ATTENTION! This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. For a list of Vertex Standard-approved antennas, batteries, and other accessories, visit the following website: Software Version All the features described in the following sections are supported by the radio s software version 1.0 Build 10 or later. See Checking the Firmware Version on page 92 to determine your radio s software version. Check with your dealer or system administrator for more details of all the features supported. 20

23 Computer Software Copyrights The Vertex Standard products described in this manual may include copyrighted Vertex Standard computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Vertex Standard certain exclusive rights for copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted computer programs contained in the products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Vertex Standard Co., LLC. Furthermore, the purchase of products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product. The AMBE+2 TM voice coding Technology embodied in this product is protected by intellectual property rights including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc. This voice coding Technology is licensed solely for use within this Communications Equipment. The user of this Technology is explicitly prohibited from attempting to de-compile, reverse engineer, or disassemble the Object Code, or in any other way convert the Object Code into a human-readable form. U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974, #5,701,390, #5,715,365, #5,649,050, #5,630,011, #5,581,656, #5,517,511, #5,491,772, #5,247,579, #5,226,084 and #5,195,166. Computer Software Copyrights 21

24 Getting Started Getting Started How to Use This Guide This User Guide covers the basic operation of the Vertex Standard Digital Portables. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information. Throughout this publication, the icons below are used to indicate features supported in either the conventional Analog mode or conventional Digital mode: Indicates a conventional Analog Mode-Only feature. Indicates a conventional Digital Mode-Only feature. For features that are available in both conventional Analog and Digital modes, no icon is shown. What Your Dealer/System Administrator Can Tell You Yo u c a n c o n s u l t y o u r d e a l e r o r s y s t e m administrator about the following: r Is your radio programmed with any preset conventional channels? r Which buttons have been programmed to access other features? r What optional accessories may suit your needs? 22

25 Preparing Your Radio for Use Assemble your radio by following these steps: Charging the Battery... page 23 Attaching the Battery... page 23 Attaching the Antenna... page 24 Attaching the Belt Clip... page 24 Powering Up the Radio... page 25 Adjusting the Volume... page 26 Charging the Battery Your radio is powered by a Nickel Metal-Hydride (Ni-MH) battery. To avoid damage and comply with warranty terms, charge the battery using a Vertex Standard charger as described in the Accessories chapter on page 93. Charge a new battery 14 to 16 hours before initial use for best performance. Attaching the Battery Align the battery with the rails on the back of the radio. Press the battery firmly, and slide upward until the latch snaps into place. Slide battery latch into lock position. To r e m o v e t h e battery, turn the radio off. Move the battery latch into unlock position and hold, and slide the battery down and off the rails. Preparing Your Radio for Use Battery Latch 23

26 Preparing Your Radio for Use Attaching the Antenna With the radio turned off, set the antenna in its receptacle and turn clockwise. To remove the antenna, turn the antenna counterclockwise. Make sure you turn off the radio and remove the universal connector cover (dust cover) first. If antenna needs to be replaced, ensure that only Vertex Standard antennas are used. Neglecting this will damage your radio. See Antennas on page 93 for a list of available antennas. Attaching the Belt Clip Align the grooves on the clip with those on the battery and press downward until you hear a click. To remove the clip, press the belt clip tab away from the battery using a key. Then slide the clip upward and away from the radio. 24

27 Powering Up the Radio R ota te the On/Off/ Volume Control Knob clockwise until you hear a click. The LED blinks green and the Home screen lights up if the backlight setting is set to turn on automatically. NOTE: T h e H o m e screen does n o t l i g h t u p during a power up if the LED indicator is disabled (see Turning the LED Indicator On or Off on page 90). A brief tone sounds, indicating that the power up test is successful. NOTE: There is no power up tone if the radio tones/alerts function is disabled (see Turning the Radio Tones/ Alerts On or Off on page 89). If your radio does not power up, check your battery. Make sure that it is charged and properly attached. If your radio still does not power up, contact your dealer. To t u r n o f f t h e r a d i o, r o t a t e t h i s k n o b counterclockwise until you hear a click. You see a brief Powering Down on the radio s display. Preparing Your Radio for Use 25

28 Identifying Radio Controls Adjusting the Volume To i n c r e a s e t h e volume, turn the On/ Off/Volume Control Knob clockwise. To d e c r e a s e t h e volume, turn this knob counterclockwise. Identifying Radio Controls Take a moment to review the following: Radio Controls... page 27 Programmable Buttons... page 28 Accessing the Programmed Functions... page 29 Using the Keypad... page 30 Push-To-Talk (PTT) Button... page 31 Switching Between Conventional Analog and Digital Mode... page 32 26

29 Radio Controls : Channel Selector Knob 2 : On / Off / Volume Control Knob 3 : LED Indicator 4 : Side Button 1 (Programmable Key) 5 : Push-to-Talk (PTT) Button 6 : Side Button 2 (Programmable Key) 7 : Side Button 3 (Programmable Key) 8 : Front Button P1 (Programmable Key) 9 : Microphone 10: Speaker 11: Front Button P2 (Programmable Key) 12: Keypad 13: Menu Navigation Keys Identifying Radio Controls : Universal Connector for Accessories 15: Display 16: Emergency Button (Programmable Key) 17 : Antenna 27

30 Identifying Radio Controls 28 Programmable Buttons Your dealer can program the programmable buttons as shortcuts to radio functions or preset channels/groups depending on the duration of a button press: Short press Pressing and releasing rapidly (0.05 seconds). Long press Pressing and holding for the programmed duration (between 1.00 second and 3.75 seconds). Hold down Keeping the button pressed. NOTE: The programmed duration of a button press is applicable for all assignable radio/utility functions or settings. See Emergency Operation on page 56 for more information on the programmed duration of the Emergency button. 1 Assignable Radio Functions Contacts Provides direct access to the Contacts list. Emergency Depending on the programming, initiates or cancels an emergency alarm or call. Manual Dial subscriber ID. Initiates a call by keying in any Manual Site Roam search. Starts the manual site Monitor Monitors a selected channel for activity. Nuisance Channel Delete Temporarily removes an unwanted channel, except for the Selected Channel, from the scan list. The Selected Channel refers to the user s selected zone/channel combination from which scan is initiated. One Touch Access Directly initiates a predefined Private or Group Call, a Call Alert or a Quick Text message. Permanent Monitor Monitors a selected channel for all radio traffic until function is disabled. Privacy Radio Check a system. Radio Enable remotely enabled. Radio Disable remotely disabled. Toggles privacy on or off. Determines if a radio is active in Allows a target radio to be Allows a target radio to be Remote Monitor Turns on the microphone of a target radio without it giving any indicators.

31 Repeater/Talkaround Toggles between using a repeater and communicating directly with another radio. Scan Toggles scan on or off. Text Message menu. Selects the text message Transmit Interrupt Remote Dekey Stops the transmission of a remote monitored radio without giving any indicators, or an ongoing interruptible call to free the channel. Voice Operating Transmission (VOX) Toggles VOX on or off. Zone Allows selection from a list of zones. 1 Assignable Settings or Utility Functions All Tones/Alerts Toggles all tones and alerts on or off. Backlight Toggles display backlight on or off. Keypad Lock Toggles keypad between locked and unlocked. Power Level Toggles transmit power level between high and low. Squelch Toggles squelch level between tight and normal. Accessing the Programmed Functions You can access various radio functions through one of the following ways: A short or long press of the relevant programmable buttons. Use the Menu Navigation Buttons as follows: 1 To access the menu, press the button. Press the appropriate Menu Scroll button ( or ) to access the menu functions. 2 To select a function or enter a sub-menu, press the button. 3 To go back one menu level, or to return to the previous screen, press the button. Long press the button to return to the Home screen. NOTE: Your radio automatically exits the menu after a period of inactivity and returns to your Home screen. 29 Identifying Radio Controls

32 Identifying Radio Controls Using the Keypad You can use the 3 x 4 alphanumeric keypad to access your radio s features. You can use the keypad to enter subscriber aliases or IDs, and text messages. Many characters require that you press a key multiple times. The table below shows the number of times a key needs to be pressed to generate the required character. Number of Times Key is Pressed Key & & - : * # A B C 2 D E F 3 G H I 4 J K L 5 M N O 6 P Q R S 7 T U V 8 W X Y Z 9 0 NOTE: Press to enter 0 and long press to activate the CAPS lock. Another long press to turn off the CAPS lock * or del NOTE: Press during text entry to delete the character. Press during numeric entry to enter a *. # or space NOTE: Press during text entry to insert a space. Press during numeric entry to enter a #. 30

33 Push-To-Talk (PTT) Button The PTT button on the side of the radio serves two basic purposes: PTT Button While a call is in progress, the PTT button allows the radio to transmit to other radios in the call. Press and hold down PTT button to talk. Release the PTT button to listen. The microphone is activated when the PTT button is pressed. While a call is not in progress, the PTT button is used to make a new call (see Making a Radio Call on page 41). If the Talk Permit Tone (see Turning the Talk Permit Tone On or Off on page 90) or the PTT Sidetone is enabled, wait until the short alert tone ends before talking. During a call, if the Channel Free Indication feature is enabled on your radio (programmed by your dealer), you will hear a short alert tone the moment the target radio (the radio that is receiving your call) releases the PTT button, indicating the channel is free for you to respond. You will also hear the Channel Free Indication tone if your call is interrupted, for example when the radio receives an Emergency Call. You can turn off the Channel Free Indication tone or the PTT Sidetone by disabling all radio tones and alerts (see Turning the Radio Tones/Alerts On or Off on page 89). 31 Identifying Radio Controls

34 Identifying Radio Controls Switching Between Conventional Analog and Digital Mode Each channel in your radio can be configured as a conventional analog or conventional digital channel. Use the Channel Selector Knob to switch between an analog or a digital channel. Channel Selector Knob Your radio also has features available in both analog and digital mode. However, the minor differences in the way each feature works does NOT affect the performance of your radio. NOTE: Your radio also switches between digital and analog modes during a dual mode scan (see Scan on page 44). When switching from digital to analog mode, certain features are unavailable. Icons for the digital features (such as Messages) reflect this change by appearing grayed out. Disabled features are hidden in the menu. 32

35 Identifying Status Indicators Your radio indicates its operational status through the following: Display Icons... page 33 Call Icons... page 34 Sent Item Icons... page 35 LED Indicator... page 35 Audio Tones... page 36 Indicator Tones... page 38 Display Icons The full dot matrix, black and white, liquid crystal display (LCD) of your radio shows radio status, text entries, and menu entries. The following are icons that appear on the radio s display. Received Signal Strength Indicator (RSSI) The number of bars displayed represents the radio signal strength. Four bars indicate the strongest signal. This icon is only displayed while receiving. Monitor Selected channel is being monitored. Power Level Radio is set at Low power. or Radio is set at High power. Tones Disable Tones are turned off. Scan* Scan feature is enabled. Priority Scan* Radio detects activity on channel/group designated as Priority 1 (if is blinking) or Priority 2 (if is steady). Unread Message User has unread message(s) in the Inbox. Inbox Full User s Inbox is full. Emergency Radio is in Emergency mode. Secure The Privacy feature is enabled. Unsecure The Privacy feature is disabled. Identifying Status Indicators 33

36 Identifying Status Indicators Talkaround In the absence of a repeater, radio is currently configured for direct radio to radio communication. Battery.The number of bars (0 4) shown indicates the charge remaining in the battery. Blinks when the battery is low. Call Icons The following icons appear on the radio s display during a call. These icons also appear in the Contacts list to indicate ID type. Private Call Indicates a Private Call in progress. In the Contacts list, it indicates a subscriber alias (name) or ID (number). Group Call/All Call Indicates a Group Call or All Call in progress. In the Contacts list, it indicates a group alias (name) or ID (number). 34

37 Sent Item Icons The following icons appear at the top right corner of the radio s display in the Sent Items folder. Sent Successfully The text message is sent successfully. Send Failed The text message cannot be sent. In-Progress The text message to a group alias or ID is pending transmission. The text message to a subscriber alias or ID is pending transmission, followed by waiting for acknowledgement. LED Indicator The LED indicator shows the operational status of your radio. LED Indicator Blinking red Radio is transmitting at low battery condition, receiving an emergency transmission or has failed the self-test upon powering up. Solid yellow Radio is monitoring a channel. Blinking yellow Radio is scanning for activity or receiving a Call Alert. Solid green Radio is transmitting. Identifying Status Indicators Blinking green Radio is powering up, receiving 35

38 Identifying Status Indicators a non privacy-enabled call or data, or detecting activity over the air. Rapidly blinking green Radio is receiving a privacy-enabled call or data. NOTE: While in conventional mode, when the LED blinks green, it indicates the radio detects activity over the air. Due to the nature of the digital protocol, this activity may or may not affect the radio s programmed channel. Upon a PTT button press, if the radio is programmed for polite operation, the radio automatically determines whether a transmission is permitted via a Talk Permit or a Talk Denial tone. Audio Tones Alert tones provide you with audible indications of the radio s status or the radio s response to data received. Continuous Tone A monotone sound. Sounds continuously until termination. Periodic Tone Repetitive Tone Momentary Tone Sounds periodically depending on the duration set by the radio. Tone starts, stops, and repeats itself. A single tone that repeats itself until it is terminated by the user. Sounds only once for a short period of time defined by the radio. 36

39 Indicator Tones High pitched tone Low pitched tone Positive Indicator Tone Negative Indicator Tone Making and Receiving Calls Once you understand how your Vertex Standard Portable is configured, you are ready to use your radio. Use this navigation guide to familiarize yourself with the basic Call features: Selecting a Zone... page 38 Selecting a Radio Channel, Subscriber ID, or Group ID... page 38 Receiving and Responding to a Radio Call.page 39 Making a Radio Call... page 41 Talkaround... page 45 Monitoring Features... page 46 Making and Receiving Calls 37

40 Making and Receiving Calls Selecting a Zone A zone is a group of channels. Your radio supports up to 250 zones, with a maximum of 16 channels per zone. Use the following procedure to select a zone. Press the programmed Zone button and proceed to Step 3. Follow the procedure below. 1 to access the menu. 2 or to Zone and press to select. 3 The current zone is displayed and indicated by a P. 4 or to the required zone and press to select. 5 The display shows <Zone> Selected momentarily and returns to the selected zone screen. Selecting a Radio Channel, Subscriber ID, or Group ID Once the required zone is displayed (if you have multiple zones in your radio), turn the programmed Channel Selector Knob to select the channel, subscriber alias or ID, or group alias or ID. 38

41 Receiving and Responding to a Radio Call Once the channel, subscriber ID or group ID is displayed, you can proceed to receive and respond to calls. The LED lights up solid green while the radio is transmitting and blinks green when the radio is receiving. LED Indicator NOTE: The LED lights up solid green w h i l e t h e radio is transmitting and blinks green rapidly when the radio is receiving a privacyenabled call. To unscramble a privacy-enabled call, your radio must have the same Privacy Key, the same Key Value and Key ID (programmed by your dealer), as the transmitting radio (the radio you are receiving the call from). See Privacy on page 72 for more information. 1 Receiving and Responding to a Group Call To receive a call from a group of users, your radio must be configured as part of that group. When you receive a Group Call (while on the Home screen): 1 The LED blinks green. 2 The first line of the display shows the caller alias, and the RSSI icon. The second line displays the group alias and the Group Call icon (in Digital mode only). 3 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 4 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. 5 The LED lights up solid green. 6 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. Wait for the PTT Sidetone to finish (if enabled) and speak clearly into the microphone. Making and Receiving Calls 39

42 Making and Receiving Calls 40 7 Release the PTT button to listen. 8 If there is no voice activity for a predetermined period of time, the call ends. See Making a Group Call on page 32 for details on making a Group Call. NOTE: If the radio receives a Group Call while not on the Home screen, it remains on its current screen prior to answering the call. Long press the button to go to the Home screen to view the caller alias before replying. 1 Receiving and Responding to a Private Call A Private Call is a call from an individual radio to another individual radio. There are two types of Private Calls. The first type, where a radio presence check is performed prior to setting up the call, while the other sets up the call immediately. When your radio is checked, the LED blinks green. Only one of these call types can be programmed to your radio by your dealer. When you receive a Private Call: 1 The LED blinks green. 2 The first line of the display shows the subscriber alias or ID, and the RSSI icon. The second line displays Private Call and the Private Call icon. 3 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 4 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. 5 The LED lights up solid green. 6 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 7 Release the PTT button to listen. 8 If there is no voice activity for a predetermined period of time, the call ends. 9 You hear a short tone. The display shows Call Ended. See Making a Private Call on page 42 for details on making a Private Call.

43 1 Receiving an All Call An All Call is a call from an individual radio to every radio on the channel. It is used to make important announcements requiring the user s full attention. When you receive an All Call: 1 A tone sounds and the LED blinks green. 2 The first line of the display shows the caller alias, and the RSSI icon. The second line displays All Call and the All Call icon. 3 Once the All Call ends, the radio returns to the previous screen before receiving the call. If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is now available for use. You cannot respond to an All Call. Making a Radio Call You can select a channel, subscriber ID, or group by using: The Channel Selector Knob A programmed One Touch Access button The Contacts list (see Contacts Settings on page 55) Manual Dial (via Contacts) This method is for Private Calls only and is dialed using the keypad (see Making a Private Call from Contacts on page 57) NOTE: Your radio must have the Privacy feature enabled on the channel to send a privacyenabled transmission. Only target radios with the same Privacy Key the same Key Value and Key ID as your radio will be able to unscramble the transmission. Making and Receiving Calls See Making an All Call on page 43 for details on making an All Call. NOTE: The radio stops receiving the All Call if you switch to a different channel while receiving the call. During an All Call, you will not be able to use any programmed button functions until the call ends. See Privacy on page 81 for more information. 41

44 Making and Receiving Calls 42 1 Making a Call with the Channel Selector Knob 1 Making a Group Call To make a call to a group of users, your radio must be configured as part of that group. 1 Turn the Channel Selector Knob to select the channel with the active group alias or ID. 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call. The LED lights up solid green. The display shows the group alias or ID, and the Group Call icon. 4 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. Wait for the PTT Sidetone to finish (if enabled) and speak clearly into the microphone. 5 Release the PTT button to listen.when the target radio responds, the LED blinks green. You see the Group Call icon, the group alias or ID, and transmitting radio alias or ID on your display. 6 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the target radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond. If there is no voice activity for a predetermined period of time, the call ends. 7 Radio returns to the screen you were on prior to initiating the call. You can also make a Group Call via Contacts (see Making a Group Call from Contacts on page 56). 1 Making a Private Call While you can receive and/or respond to a Private Call initiated by an authorized individual radio, your radio must be programmed for you to initiate a Private Call. You will hear a negative indicator tone, when you make a Private Call via the Contacts list, Call Log, One Touch Access button, or the Channel Selector Knob, if this feature is not enabled. Use the Text Message or Call Alert features to contact an individual radio. See Text Message Features on page 70 or Call Alert Operation on page 63 for more information. 1 Turn the Channel Selector Knob to select the channel with the active subscriber alias or ID.

45 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call. The LED lights up solid green. The first line displays the subscriber alias or ID. The second line displays Private Call and the Private Call icon. 4 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 5 Release the PTT button to listen. When the target radio responds, the LED blinks green. 6 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the target radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond. If there is no voice activity for a predetermined period of time, the call ends. 7 You hear a short tone. The display shows Call Ended. You can also make a Private Call via Contacts (see Making a Private Call from Contacts on page 57) or perform a quick alphanumeric search for the required alias via a keypad entry (see Making a Private Call by Alias Search on page 58). 1 Making an All Call This feature allows you to transmit to all users on the channel. Your radio must be programmed to allow you to use this feature. 1 Turn the Channel Selector Knob to select the channel with the active All Call group alias or ID. 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call. The LED lights up solid green. The display shows the All Call group alias or ID, and the All Call icon. 4 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. Wait for the PTT Sidetone to finish (if enabled) and speak clearly into the microphone. Users on the channel cannot respond to an All Call. Making and Receiving Calls 43

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