PROFESSIONAL DIGITAL TWO-WAY RADIO MOTOTRBO XPR 5350/XPR 5380/XPR 5350e/XPR 5380e NUMERIC DISPLAY MOBILE USER GUIDE

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1 PROFESSIONAL DIGITAL TWO-WAY RADIO MOTOTRBO XPR 5350/XPR 5380/XPR 5350e/XPR 5380e NUMERIC DISPLAY MOBILE USER GUIDE

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3 Contents Declaration of Conformity...7 Important Safety Information...9 Software Version...10 Computer Software Copyrights...11 Basic Operations Powering Up the Radio...12 Turning Off the Radio Adjusting the Volume...12 Radio Controls Volume/Channel Knob...13 Capacity Max Operations...14 Capacity Max Operations Push-To-Talk (PTT) Button...15 Programmable Buttons Assignable Radio Functions Assignable Settings or Utility Functions Registration...17 Zone and Channel Selections...18 Selecting Zones Selecting a Call Type Selecting a Site Roam Request Site Lock On/Off...20 Site Restriction...20 Site Trunking...20 Calls...21 Group Calls Broadcast Call...23 Private Call...23 All Calls Contents 1

4 Contents 2 Phone Calls...27 Call Preemption...29 Voice Interrupt...29 Advanced Features...30 Call Queue Talkgroup Scan...31 Bluetooth...31 Multi-Site Controls...33 Home Channel Reminder...33 Call Indicator Settings Call Alert Operation...34 Emergency Operation Text Messaging...40 Privacy Stun...41 Lone Worker...42 Password Lock Features...42 Over-the-Air Programming Wi-Fi Operation...43 Utilities...44 Connect Plus Operations...48 Additional Radio Controls in Connect Plus Mode Push-To-Talk (PTT) Button...49 Programmable Buttons Assignable Radio Functions...50 Assignable Settings or Utility Functions Identifying Status Indicators in Connect Plus Mode LED Indicator Indicator Tones Alert Tones...53 Switching Between Connect Plus and Non-Connect Plus Modes...53 Making and Receiving Calls in Connect Plus Mode Selecting a Site...54 Roam Request Site Lock On/Off...54 Selecting a Zone...54 Using Multiple Networks Selecting a Call Type...55

5 Receiving and Responding to a Radio Call Receiving and Responding to a Group Call...56 Receiving and Responding to a Private Call...56 Receiving a Site All Call...57 Receiving an Inbound Private Phone Call Receiving an Inbound Phone Talkgroup Call Inbound Phone Multi-Group Call...57 Making a Radio Call...57 Making a Call Making a Private Call with a One Touch Call Button...60 Advanced Features in Connect Plus Mode Home Channel Reminder Auto Fallback Indications of Auto Fallback Mode Making/Receiving Calls in Fallback Mode...62 Returning to Normal Operation Scan...63 Starting and Stopping Scan Responding to a Transmission During a Scan...63 Turning Scan On or Off...63 Understanding Scan Operation...64 Scan Talkback Editing Priority for a Talkgroup...65 Call Indicator Settings...65 Escalating Alarm Tone Volume...65 Call Alert Operation...65 Responding to Call Alerts...65 Making a Call Alert with the One Touch Access Button...66 Emergency Operation...66 Responding to an Emergency Call...68 Ignore Emergency Revert Call...68 Initiating an Emergency Call Contents 3

6 Contents 4 Initiating an Emergency Call with Voice to Follow Initiating an Emergency Alert Exiting Emergency Mode Text Message Features Sending a Quick Text Message with the One Touch Access Button Privacy Making a Privacy-Enabled (Scrambled) Call Password Lock Features Accessing the Radio from Password Unlocking the Radio from Locked State Bluetooth Operation...72 Finding and Connecting to a Bluetooth Device...73 Disconnecting from a Bluetooth Device...73 Switching Audio Route between Internal Radio Speaker and Bluetooth Device Wi-Fi Operation...74 Turning Wi-Fi On or Off...74 Connecting to a Network Access Point Utilities Turning the Radio Tones/ Alerts On or Off Setting the Power Level Voice Announcement...75 Turning Horns/Lights On or Off Intelligent Audio...76 Turning the Acoustic Feedback Suppressor Feature On or Off...76 Turning GPS/GNSS On or Off Other Systems...78 Other Systems...79 Push-To-Talk (PTT) Button...79 Programmable Buttons Assignable Radio Functions...79 Assignable Settings or Utility Functions... 82

7 Status Indicators Conventional Analog and Digital Modes Icon Information IP Site Connect...83 Capacity Plus--Single Site Capacity Plus--Multi-Site Zone and Channel Selections...85 Selecting Zones Selecting Channels Calls...86 Group Calls Private Calls...87 All Calls Selective Calls Phone Calls Stopping Radio Calls Talkaround Advanced Features...93 Home Channel Reminder...94 Scan Lists...94 Scan...95 Vote Scan Call Indicator Settings Call Alert Operation...97 Emergency Operation Text Messaging Features Privacy Multi-Site Controls Lone Worker Bluetooth Auto-Range Transponder System Over-the-Air Programming.107 Transmit Inhibit Password Lock Features Wi-Fi Operation Utilities Authorized Accessories List Authorized Accessories List Antennas Audio Cables Desktop Accessories Mounting Kits Speakers Miscellaneous Accessories Contents 5

8 Contents Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Operating Frequency Requirements Declaration of Compliance for the Use of Distress and Safety Frequencies Technical Parameters for Interfacing External Data Sources Limited Warranty MOTOROLA COMMUNICATION PRODUCTS I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG: II. GENERAL PROVISIONS III. STATE LAW RIGHTS: IV. HOW TO GET WARRANTY SERVICE..125 V. WHAT THIS WARRANTY DOES NOT COVER VI. PATENT AND SOFTWARE PROVISIONS VII. GOVERNING LAW

9 Declaration of Conformity This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below. Declaration of Conformity Per FCC CFR 47 Part 2 Section (a) Responsible Party Name: Motorola Solutions, Inc. Address: 1303 East Algonquin Road, Schaumburg, IL , U.S.A. Phone Number: Hereby declares that the product: Model Name: XPR 5350/XPR 5380/XPR 5350e/XPR 5380e conforms to the following regulations: FCC Part 15, subpart B, section (a), (d) and section (a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed Declaration of Conformity 7

10 Declaration of Conformity and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or TV technician for help. 8

11 Important Safety Information RF Energy Exposure and Product Safety Guide for Mobile Two-Way Radios ATTENTION! This radio is restricted to Occupational use only. Before using the radio, read the RF Energy Exposure and Product Safety Guide for Mobile Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola-approved antennas and other accessories, visit the following website: Any modification to this device, not expressly authorized by Motorola, may void the user s authority to operate this device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. This radio transmitter has been approved by Industry Canada to operate with Motorola-approved antenna with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. Important Safety Information 9

12 Software Version All the features described in the following sections are supported by the software version R or later. Check with your dealer or system administrator for more information. Software Version 10

13 Computer Software Copyrights The Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal nonexclusive license to use that arises by operation of law in the sale of a product. The AMBE+2 voice coding Technology embodied in this product is protected by intellectual property rights including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc. This voice coding Technology is licensed solely for use within this Communications Equipment. The user of this Technology is explicitly prohibited from attempting to decompile, reverse engineer, or disassemble the Object Code, or in any other way convert the Object Code into a human-readable form. U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974, #5,701,390, #5,715,365, #5,649,050, #5,630,011, #5,581,656, #5,517,511, #5,491,772, #5,247,579, #5,226,084 and #5,195,166. Computer Software Copyrights 11

14 Basic Operations 12 Basic Operations This chapter explains the operations to get you started on using the radio. Powering Up the Radio Follow the procedure to power up your radio. Press the On/Off button. A tone sounds. The green LED lights up. The display screen lights up. There is no tone upon powering up if the Tones/Alerts function is disabled. See Turning Radio Tones/Alerts On or Off on page 45 for more information. Check your battery if your radio does not power up. Make sure that it is charged and properly attached. Contact your dealer if your radio still does not power up. Turning Off the Radio Follow the procedure to turn off your radio. Press and hold the On/Off button. The radio may take up to 7 seconds to completely turn off. Adjusting the Volume Follow the procedure to change the volume level of your radio. Do one of the following: Turn the On/Off/Volume Control Knob clockwise to increase the volume. Turn the On/Off/Volume Control Knob counterclockwise to decrease the volume. Your radio can be programmed to have a minimum volume offset where the volume level cannot be lowered past the programmed minimum volume. Check with your dealer or system administrator for more information.

15 Radio Controls This chapter explains the buttons and functions to control the radio On/Off/Information Button 2 Volume/Channel Knob 3 Display 4 Speaker 5 Front Programmable Buttons 6 Accessory Connector 7 LED Indicators Volume/Channel Knob The Volume/Channel Knob can be programmed for dual volume and channel control, or for volume control only. To adjust the volume, see Adjusting the Volume on page 12. To change the channels, press and hold the Volume/ Channel Knob until the display blinks to enter the channel selection state. Turn the Volume/Channel Knob to select the channel. The display continues blinking until you exit the channel selection state. Do one of the following: Press the Volume/Channel Knob. Wait for the menu timer to expire. Radio Controls 13

16 Capacity Max Operations Capacity Max Operations 14

17 Capacity Max Operations Push-To-Talk (PTT) Button The PTT button serves two basic purposes. While a call is in progress, the PTT button allows the radio to transmit to other radios in the call. The microphone is activated when the PTT button is pressed. While a call is not in progress, the PTT button is used to make a new call. Press and hold the PTT button to talk. Release the PTT button to listen. If the Talk Permit Tone or the PTT Sidetone is enabled, wait until the short alert tone ends before talking. If the Channel Free Indication feature is enabled on your radio (programmed by your dealer), you will hear a short alert tone the moment the target radio (the radio that is receiving your call) releases the PTT button, indicating the channel is free for you to respond. You hear a continuous Talk Prohibit Tone if your call is interrupted, for example when the radio receives an Emergency call. You should release the PTT button. Programmable Buttons Depending on the duration of a button press, your dealer can program the programmable buttons as shortcuts to radio functions. Short press Pressing and releasing rapidly. Long press Pressing and holding for the programmed duration. See Emergency Operation on page 97 for more information on the programmed duration of the Emergency button. Assignable Radio Functions The following radio functions can be assigned to the programmable buttons by your dealer or system administrator. Capacity Max Operations 15

18 Capacity Max Operations 16 Bluetooth Audio Switch Cancel Emergency Ext Public Address (PA) Manual Site Roam Mic AGC Toggles audio routing between internal radio speaker and external Bluetooth-enabled accessory. Allows users to end selected calls. Depending on the programming, initiates or cancels an emergency. Toggles audio routing between the connected PA loudspeaker amplifier and the internal PA system of the radio. Starts the manual site search. Toggles the internal microphone automatic gain control (AGC) on or off. One Touch Access Directly initiates a predefined Broadcast, Private, Phone or Group Call, a Call Alert or a Quick Text message. Option Board Feature Phone Exit Privacy Public Address (PA) Reset Home Channel Silence Home Channel Reminder Site Info Site Lock Status Toggles option board feature(s) on or off for option board-enabled channels. Ends a Phone Call. Toggles privacy on or off. Toggles the internal PA system of the radio on or off. Sets a new home channel. Mutes the Home Channel Reminder. Plays site announcement voice messages for the current site when Voice Announcement is enabled. When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site. Selects the status list menu.

19 Telemetry Control Trill Enhancement Voice Announcement Voice Announcement for Channel Wi-Fi Zone Toggle Controls the Output Pin on a local or remote radio. Toggles trill enhancement on or off. Toggles voice announcement on or off. Plays zone and channel announcement voice messages for the current channel. This function is unavailable when Voice Announcement is disabled. Toggles Wi-Fi on or off. Allows radio user to toggle between Zone 1 and Zone 2. Assignable Settings or Utility Functions The following radio settings or utility functions can be assigned to the programmable buttons. Tones/Alerts Toggles all tones and alerts on or off. Channel Up/ Down Power Level Squelch Registration Depending on the programming, changes channel to previous or next channel. Toggles transmit power level between high and low. Toggles squelch level between tight and normal. There are a number of registration-related messages that the radio user may receive. Registering Typically, registration is sent to the system during power up, Talkgroup change, or during site roaming. If a radio fails registration on a site, the radio automatically attempts to roam to another site. The radio temporarily removes the site where registration was attempted from the roaming list. The indication means that the radio is busy searching for a site to roam, or that the radio has found a site successfully but is waiting for a response to the registration messages from the radio. Capacity Max Operations 17

20 Capacity Max Operations 18 When a radio is registering, a tone sounds and the yellow LED double flashes to indicate a site search. If the indications persist, the user should change locations or if allowed, manually roam to another site. Out of Range A radio is deemed to be out of range when the radio is unable to detect a signal from the system or from the current site. Typically, this indication means that the radio is outside of the geographic outbound radio frequency (RF) coverage range. When a radio is out of range, a repetitive tone sounds and the red LED flashes. Contact your dealer or system administrator if the radio still receives out of range indications while being in an area with good RF coverage. Talkgroup Affiliation Failed A radio tries to affiliate to the Talkgroup specified in the channels or Unified Knob Position (UKP) during registration. A radio that is in affiliation fail state is unable to make or receive calls from the Talkgroup that the radio is trying to affiliate to. Contact your dealer or system administrator if the radio receives affiliation failure indications. Register Denied Registration denied indicators are received when the registration with the system is not accepted. The radio does not indicate to the radio user the specific reason the registration was denied. Normally, a registration is denied when the system operator has disabled the access of the radio to the system. When a radio is denied registration, the yellow LED double flashes to indicate a site search. Zone and Channel Selections This chapter explains the operations to select a zone or channel on your radio. The radio can be programmed with a maximum of 250 Capacity Max Zones with a maximum of 160 Channels per zone. Each Capacity Max zone contains a maximum of 16 assignable positions.

21 Selecting Zones Follow the procedure to select the required zone on your radio. Press the programmed Zone Toggle button. One of the following tone sounds: Positive Indicator Tone Radio is in Zone 2. Negative Indicator Tone Radio is in Zone 1. Selecting a Call Type Use the Channel Selector Knob to select a call type. This can be a Group Call, Broadcast Call, All Call, or Private Call, depending on how your radio is programmed. If you change the Channel Selector Knob to a different position (that has a call type assigned to it), this causes the radio to re-register with the Capacity Max System. The radio registers with the Talkgroup ID that has been programmed for the new Channel Selector Knob position call type. Your radio does not operate when selected to an unprogrammed channel, use the Channel Selector Knob to select a programmed channel instead. Selecting a Site Once the required zone is set (if you have multiple zones in your radio), turn the programmed Channel Selector Knob to select the call type. A site provides coverage for a specific area. In a multi-site network, the Capacity Max radio will automatically search for a new site when the signal level from the current site drops to an unacceptable level. Roam Request A Roam Request tells the radio to search for a different site, even if the signal from the current site is acceptable. If there are no sites available, The radio continues to search through the list of sites. The radio will return to the previous site, if the previous site is still available. This is programmed by your dealer. Press the programmed Manual Site Roam button. Capacity Max Operations 19

22 Capacity Max Operations 20 You hear a tone, indicating the radio has switched to a new site. Site Lock On/Off When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site. Site Restriction Press the programmed Site Lock button. If the Site Lock function is toggled on: You hear a positive indicator tone, indicating the radio has locked to the current site. If the Site Lock function is toggled off: You hear a negative indicator tone, indicating the radio is unlocked. In Capacity Max system, your radio administrator has the ability to decide which network sites your radio is and is not allowed to use. The radio does not have to be reprogrammed to change the list of allowed and disallowed sites. If your radio attempts to register at a disallowed site, your radio receives indication that the site is denied. The radio then searches for a different network site. When experiencing site restrictions, the yellow LED double flashes to indicate a site search. Site Trunking A site must be able to communicate with the Trunk Controller to be considered as System Trunking. If the site cannot communicate with the Trunk Controller in the system, a radio enters Site Trunking mode. While in Site Trunking, the radio provides a periodic audible and visual indication to the user to inform the user of their limited functionality. When a radio is in Site Trunking, a repetitive tone sounds. The radios in Site Trunking are still able to make group and individual voice calls as well as send text messages to other radios within the same site. Voice consoles, logging recorders, phone gateways, and data applications cannot communicate to the radios at the site. Once in Site Trunking, a radio that is involved in calls across multiple sites will only be able to communicate with other radios within the same site. Communication to and from other sites would be lost.

23 Calls If there are multiple sites that cover the current location of the radio and one of the sites enters Site Trunking, the radios roam to another site if within coverage. This chapter explains the operations to receive, respond to, make, and stop calls. You can select a subscriber alias or ID, or group alias or ID after you have selected a channel by using one of these features: Programmed One Touch Access Button Programmable Button This method is used for Group, Private, and Phone Calls only. You can only have one ID assigned to a One Touch Access button with a short or long programmable button press. This method is used for Phone Calls only. Volume/Channel Selector Knob Group Calls This method manually selects a subscriber alias or ID, or group alias or ID. Your radio must be configured as part of a group to receive a call from or make a call to the group of users. Making Group Calls Follow the procedure to make Group Calls on your radio. 1 Do one of the following: Select a channel with the active group alias or ID. See Selecting a Call Type on page 19. Press the programmed One Touch Access button. 2 Press the PTT button to make the call. The green LED lights up. 3 Do one of the following: Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. Capacity Max Operations 21

24 Capacity Max Operations 22 Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled 4 Release the PTT button to listen. The green LED lights up when the target radio responds. 5 If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. The call ends when there is no voice activity for a predetermined period. The call initiator can press the programmed Cancel button to end a Group Call. Responding to Group Calls Follow the procedure to respond to Group Calls on your radio. When you receive a Group Call: The green LED blinks. Your radio unmutes and the incoming call sounds through the speaker. 1 Do one of the following: If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. If the Voice Interrupt feature is enabled, press the PTT button to interrupt the audio from the transmitting radio and free the channel for you to respond. The green LED lights up. 2 Do one of the following: Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled. 3 Release the PTT button to listen. The call ends when there is no voice activity for a predetermined period.

25 Broadcast Call A Broadcast Call is a one-way voice call from any user to an entire talkgroup. The Broadcast Call feature allows only the call initiating user to transmit to the talkgroup, while the recipients of the call cannot respond. The broadcast initiator can also end the broadcast call. To receive a call from a group of users, or to call a group of users, the radio must be configured as part of a group. Making Broadcast Calls Follow the procedure to make Broadcast Calls on your radio. 1 Do one of the following: Select a channel with the active group alias or ID. See Selecting a Call Type on page 19. Press the programmed One Touch Access button. 2 Press the PTT button to make the call. The green LED lights up. 3 Do one of the following: Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled. The call initiator can press the programmed Cancel button to end the Broadcast Call. Receiving Broadcast Calls Follow the procedure to receive a Broadcast Call on your radio. When you receive a Broadcast Call: The green LED blinks. Your radio unmutes and the incoming call sounds through the speaker. Private Call Recipient users are not allowed to Talkback during a Broadcast Call. The Talkback Prohibit Tone will sound momentarily if the PTT button is pressed during a Broadcast Call. A Private Call is a call from an individual radio to another individual radio. There are two ways to set up a Private Call. Capacity Max Operations 23

26 Capacity Max Operations 24 The first call type is called Off Air Call Set-Up (OACSU). OACSU sets up the call after performing a radio presence check and completes the call automatically. The second type is called Full Off Air Call Set-Up (FOACSU). FOACSU also sets up the call after performing a radio presence check. However, FOACSU calls require user acknowledgement to complete the call and allows the user to either Accept or Decline the call. The type of call is configured by the system administrator. Both the call initiator and recipient are able to terminate an on-going Private Call by pressing the programmed Cancel button. Making Private Calls Your radio must be programmed for you to initiate a Private Call. You hear a negative indicator tone when you initiate the call if this feature is not enabled.if the target radio is not available, you hear a short tone. Follow the procedure to make Private Calls on your radio. 1 Do one of the following: Select a channel with the active subscriber alias or ID. See Selecting a Call Type on page 19. Press the programmed One Touch Access button. 2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call. The green LED lights up. 4 Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. 5 Release the PTT button to listen. The green LED lights up when the target radio responds. 6 The call ends when there is no voice activity for a predetermined period. You will hear a short tone. Both the call initiator and recipient are able to terminate an on-going Private Call by pressing the programmed Cancel button.

27 Making a Private Call with a One Touch Call Button The One Touch Call feature allows you to easily make a Private Call to a pre-defined Private Call alias or ID. This feature can be assigned to a short or long programmable button press. You can ONLY have one alias or ID assigned to a One Touch Call button. Your radio can have multiple One Touch Call buttons programmed. 1 Press the programmed One Touch Call button to make a Private Call to the pre-defined Private Call alias or ID. 2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call. The LED lights up solid green. 4 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 5 Release the PTT button to listen. When the target radio responds, the LED blinks green. If there is no voice activity for a predetermined period of time, the call ends. Both the call initiator and recipient are able to terminate an on-going Private Call by pressing the programmed Cancel button. Responding to Private Calls When you receive a Private Call: The green LED blinks. Your radio unmutes and the incoming call sounds through the speaker. Depending on how your radio is configured, either Off Air Call Set-Up (OACSU) or Full Off Air Call Set-Up (FOACSU), responding to Private Calls may or may not require user acknowledgement. For the OACSU configuration, your radio unmutes and the call connects automatically. The following are methods on how to respond to Private Calls configured as FOACSU. To decline a Private Call, perform the following action: Capacity Max Operations 25

28 Capacity Max Operations 26 All Calls Press the programmed Cancel button. To accept a Private Call, perform the following action: Press the PTT button on any entry. The green LED lights up. Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. Release the PTT button to listen. The call ends when there is no voice activity for a predetermined period. A tone sounds. Both the call initiator and recipient are able to terminate an on-going Private Call by pressing the programmed Cancel button. An All Call is a call from an individual radio to every radio on the site or every radio at a group of sites, depending on system configuration. An All Call is used to make important announcements, requiring full attention from the user. The users on the system cannot respond to an All Call. Capacity Max supports Site All Call and Multi-site All Call. The system administrator may configure one or both of these in your radio. Subscribers can support System-Wide All Calls but Motorola infrastructure does not support System-Wide All Calls. Making All Calls Your radio must be programmed for you to make an All Call. Follow the procedure to make All Calls on your radio. 1 Select a channel with the active All Call group alias or ID. See Selecting a Call Type on page Press the PTT button to make the call. The green LED lights up. 3 Do one of the following: Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled.

29 Users on the channel cannot respond to an All Call. The call initiator can press the programmed Cancel button to end the All Call. Receiving All Calls When you receive an All Call: A tone sounds. The green LED blinks. Your radio unmutes and the incoming call sounds through the speaker. If the Channel Free Indication feature is enabled, you hear a short alert tone when the transmitting radio releases the PTT button, indicating the channel is free for you to use. You cannot respond to an All Call. The radio stops receiving the All Call if you switch to a different channel while receiving the call. You are not able to continue with any menu navigation or editing until the call ends during an All Call. Phone Calls A Phone Call is a call from an individual radio to a telephone. In Capacity Max, your radio is able to receive calls and talkback even if the Phone Call capability is disabled. The Phone Call capability can be enabled by assigning and setting up phone numbers on the system. Check with your system administrator to determine how your radio has been programmed. Making Phone Calls Follow the procedure to make Phone Calls on your radio. When you attempt to make or end a Phone Call without the access and deaccess codes preconfigured, the attempt fails and a negative indicator tone sounds. 1 Press the programmed One Touch Access button to the predefined alias or ID. If the entry for the One Touch Access button is empty, a negative indicator tone sounds. If successful: Capacity Max Operations 27

30 Capacity Max Operations 28 The DMTF Tone sounds. You hear the dialling tone of the telephone user. If unsuccessful: A negative indicator tone sounds. The phone call fails. Repeat this step. 2 Press the PTT button to respond to the call. 3 Release the PTT button to listen. 4 Press the programmed Phone Exit button to end the call. If end-call-setup is successful: A tone sounds. If end-call-setup is unsuccessful: A negative indicator tone sounds. Repeat this step, or wait for the telephone user to end the call. Responding to Phone Calls as Group Calls Follow the procedure to respond to Phone Calls as Group Calls on your radio. When you receive a Phone Call as a Group Call: The green LED blinks. Your radio unmutes and the incoming call sounds through the speaker. 1 Press the PTT button to respond to the call. 2 Release the PTT button to listen. 3 If there is no voice activity for a predetermined period of time, the call ends. You hear a short tone. If Phone Call capability is not enabled in your radio, the radio is not able to terminate a phone call as a group call. The telephone user must end the call. The recipient user is only allowed to talkback during the call. Responding to Phone Calls as All Calls When you receive a Phone Call as an All Call, the receiving radio is unable to talkback or respond. The recipient user is also not allowed to end the All Call. When you receive a Phone Call as an All Call: The green LED blinks.

31 Your radio unmutes and the incoming call sounds through the speaker. Responding to Phone Calls as Private Calls Follow the procedure to respond to Phone Calls as Private Calls on your radio. When you receive a Phone Call as a Private Call: The green LED blinks. Your radio unmutes and the incoming call sounds through the speaker. 1 Press the PTT button to respond to the call. 2 Release the PTT button to listen. 3 If there is no voice activity for a predetermined period of time, the call ends. You hear a short tone. If Phone Call capability is not enabled in your radio, the radio is not able to terminate a phone call as a private call. The telephone user must end the call. The recipient user is only allowed to talkback during the call. Call Preemption Call Preemption allows a radio to stop any inprogress voice transmission and initiate a priority transmission. With the Call Preemption feature, the system interrupts and preempts ongoing calls in instances where trunked channels are unavailable. Higher priority calls such as an Emergency Call or an All Call preempt the transmitting radio to accommodate the higher priority call. If no other Radio Frequency (RF) channels are available, an Emergency Call preempts an All Call as well. Voice Interrupt Voice Interrupt allows the user to shut down an inprogress voice transmission. This feature uses reverse channel signaling to stop the in-progress voice transmission of a radio, if the interrupting radio is configured to Voice Interrupt, and the transmitting radio is configured to be Voice Call Interruptible. The interrupting radio is then allowed to make a voice transmission to the participant in the stopped call. Capacity Max Operations 29

32 Capacity Max Operations 30 The Voice Interrupt feature significantly improves the probability of successfully delivering a new transmission to the intended parties when a call is in progress. Voice Interrupt is accessible to the user only if this feature has been set up in the radio. Check with your dealer or system administrator for more information. Enabling Voice Interrupt Follow the procedure to initiate Voice Interrupt on your radio. Your radio must be programmed to allow you to use this feature. Check with your dealer or system administrator for more information. 1 Press the PTT button during an on-going call to interrupt the transmission. The radio sounds a negative indicator tone until the PTT button is released. 2 Wait for acknowledgement. If successful: A positive indicator tone sounds. If unsuccessful: A negative indicator tone sounds. 3 Do one of the following: Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled. Advanced Features This chapter explains the operations of the features available in your radio. Call Queue Your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information. When there are no resources available to process a call, Call Queue enables the call request to be placed in the system queue for the next available resources. You hear a Call Queue Tone after pressing the PTT button indicating that the radio has entered Call

33 Queue State. The PTT button may be released once the Call Queue Tone is heard. If the call setup is successful, the following occur: The green LED blinks. If enabled, the Talk Permit Tone sounds. The radio user has up to 4 seconds to press the PTT button to begin voice transmission. If the call setup is unsuccessful, the following occur: If enabled, the Reject Tone sounds. The call is terminated and the radio exits the call setup. Talkgroup Scan This feature allows your radio to monitor and join calls for groups defined by a Digital Receive Group List. The Digital Receive Group List is programmed by the system administrator. When the radio detects a call in progress on one of these talkgroups, the radio plays the transmission. User can then push the PTT button and reply to that Talkgroup. Your radio is only allowed to join a Talkgroup scan call at the site where another radio has already registered with using that Talkgroup, at the desired site. Bluetooth Check with your system administrator to determine how your radio has been programmed. This feature allows you to use your radio with a Bluetooth-enabled device (accessory) via a Bluetooth connection. Your radio supports both Motorola and COTS (Commercially available Off-The-Shelf) Bluetooth-enabled devices. Bluetooth operates within a range of 10 meters (32 feet) line of sight. This is an unobstructed path between your radio and your Bluetooth-enabled device. It is not recommended that you leave your radio behind and expect your Bluetooth-enabled device to work with a high degree of reliability when they are separated. At the fringe areas of reception, both voice and tone quality will start to sound "garbled" or "broken". To correct this problem, simply position your radio and Bluetooth-enabled device closer to each other (within the 10-meter defined range) to re-establish clear audio reception. The Bluetooth function of your radio has a maximum power of 2.5 mw (4 dbm) at the 10- meter range. Capacity Max Operations 31

34 Capacity Max Operations 32 Your radio can support up to three simultaneous Bluetooth connections with Bluetooth-enabled devices of unique types. For example, a headset, a scanner, and a PTT-Only Device (POD). Multiple connections with Bluetooth-enabled devices of the same type are not supported. Refer to the user manual of your respective Bluetooth-enabled device for more details on the full capabilities of your Bluetooth-enabled device. If disabled via the CPS, all Bluetooth-related features are disabled and the Bluetooth device database is erased. Connecting to Bluetooth Devices Turn on your Bluetooth-enabled device and place it in pairing mode. Press the programmed Bluetooth Connect button. Your Bluetooth-enabled device may require additional steps to complete the pairing. Refer to the user manual of your Bluetooth-enabled device. A tone sounds. The yellow LED blinks. Wait for acknowledgment. If successful: A positive indicator tone sounds. If unsuccessful: A negative indicator tone sounds. Disconnecting from Bluetooth Devices Press the programmed Bluetooth Disconnect button. A positive indicator tone sounds when the device has been disconnected. Switching Audio Route between Internal Radio Speaker and Bluetooth Device Follow the procedure to toggle audio routing between internal radio speaker and external Bluetooth device. Press the programmed Bluetooth Audio Switch button. A tone sounds when the audio route has switched.

35 Multi-Site Controls Starting Manual Site Search Follow the procedure to start manual site search when the received signal strength is poor in order to attempt to find a site with better signal.. Press the programmed Manual Site Roam button. A tone sounds. The green LED blinks. If the radio finds a new site: A positive indicator tone sounds. The LED turns off. If the radio fails to find a new site: A negative indicator tone sounds. The LED turns off. Site Lock On/Off When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site. Press the programmed Site Lock button. If the Site Lock function is toggled on: You hear a positive indicator tone, indicating the radio has locked to the current site. If the Site Lock function is toggled off: You hear a negative indicator tone, indicating the radio is unlocked. Home Channel Reminder This feature provides a reminder when the radio is not set to the home channel for a period of time. If this feature is enabled when your radio is not set to the home channel for a period of time, the following occurs periodically: The Home Channel Reminder tone and announcement sound. You can respond to the reminder by performing one of the following actions: Return to the home channel. Mute the reminder temporarily via the programmable button. Set a new home channel via the programmable button. Capacity Max Operations 33

36 Capacity Max Operations 34 Muting the Home Channel Reminder When the Home Channel Reminder occurs, you can temporarily mute the reminder. Press the Silence Home Channel Reminder programmable button. Setting New Home Channels When the Home Channel Reminder occurs, you can set a new home channel. Press the Reset Home Channel programmable button to set the current channel as the new Home Channel. Call Indicator Settings Escalating Alarm Tone Volume The radio can be programmed to continually alert, when a radio call remains unanswered. This is done by automatically increasing the alarm tone volume over time. This feature is known as Escalert. Call Alert Operation Call Alert paging enables you to alert a specific radio user to call you back when they are able to do so. This feature is accessible via a programmed One Touch Access button. In Capacity Max, the Call Alert feature allows a radio user or a dispatcher to send an alert to another radio user requesting the radio user to call back the initiating radio user when available. Voice communication is not involved in this feature. The Call Alert Operation can be configured by the dealer or the system administrator to allow the user to press the PTT button to respond directly to the call initiator by making a Private Call. An Off Air Call Set-Up (OACSU) private call allows the user to respond immediately while an Full Off Air Call Set-Up (FOACSU) private call requires user acknowledgement for the call. OACSU type calls are therefore, recommended to be used for the call alert feature. See Private Call on page 23. Making Call Alerts Follow the procedure to make Call Alerts on your radio. 1 Press the programmed One Touch Access button. The green LED lights up. 2 Wait for acknowledgment.

37 If the Call Alert acknowledgment is received, a positive indicator tone sounds. If the Call Alert acknowledgment is not received, a negative indicator tone sounds. Responding to Call Alerts Follow the procedure to respond to Call Alerts on your radio. When you receive a Call Alert: A repetitive tone sounds. The yellow LED blinks. Press the PTT button within four seconds to respond with a Private Call. Emergency Operation An Emergency Alarm is used to indicate a critical situation. You are able to initiate an Emergency at any time even when there is activity on the current channel. In Capacity Max, the receiving radio can only support a single Emergency Alarm at a time. If initiated, a second Emergency Alarm will override the first alarm. When an Emergency Alarm is received, the recipient may choose to either delete the alarm and exit the Alarm List, or respond to the Emergency Alarm by pressing the PTT button and transmitting nonemergency voice. Your dealer or system administrator can set the duration of a button press for the programmed Emergency button, except for long press, which is similar with all other buttons: Short Press Duration between 0.05 seconds and 0.75 seconds. Long Press Duration between 1.00 second and 3.75 seconds. The Emergency button is assigned with the Emergency On/Off feature. Check with your dealer for the assigned operation of the Emergency button. If short press the Emergency button is assigned to turn on the Emergency mode, then long press the Emergency button is assigned to exit the Emergency mode. Capacity Max Operations 35

38 Capacity Max Operations 36 If long press the Emergency button is assigned to turn on the Emergency mode, then short press the Emergency button is assigned to exit the Emergency mode. Your radio supports three Emergency Alarms: Emergency Alarm Emergency Alarm with Call Emergency Alarm with Voice to Follow In addition, each alarm has the following types: Regular Silent Silent with Voice Radio transmits an alarm signal and shows audio and/or visual indicators. Radio transmits an alarm signal without any audio or visual indicators. Radio receives calls without any sound through the speaker, until the programmed hot mic transmission period is over and/or you press the PTT button. Radio transmits an alarm signal without any audio or visual indicators, but allow incoming calls to sound through the speaker. Only one of the Emergency Alarms above can be assigned to the programmed Emergency button or the Emergency footswitch. Sending Emergency Alarms This feature allows you to send an Emergency Alarm, a non-voice signal, which triggers an alert indication on a group of radios. Follow the procedure to send Emergency Alarms on your radio. Your radio does not display any audio or visual indicators during Emergency mode when it is set to Silent. 1 Press the programmed Emergency On button. The green LED lights up. If programmed, the Emergency Search tone sounds. This tone is muted when the radio transmits or receives voice, and stops when the radio exits Emergency mode. The Emergency Search tone can be programmed by the dealer or system administrator. 2 Wait for acknowledgment.

39 If successful: The Emergency tone sounds. The green LED blinks. If unsuccessful after all retries have been exhausted: A low-pitched tone sounds. The radio exits the Emergency Alarm mode. When configured for Emergency Alarm only, the emergency process consists only of the Emergency Alarm delivery. The emergency ends when an acknowledgement is received from the system, or when channel access attempts have been exhausted. No voice call is associated with the sending of an Emergency Alarm when operating as Emergency Alarm Only. Sending Emergency Alarms with Call This feature allows you to send an Emergency Alarm with Call to a group of radios or a dispatcher. Upon acknowledgement by the infrastructure within the group, a group of radios can communicate over a programmed Emergency channel. Follow the procedure to send Emergency Alarms with call on your radio. The radio must be configured for Emergency Alarm and Call to perform an emergency call after the alarm process. 1 Press the programmed Emergency On button. You see the following: The green LED lights up. If programmed, the Emergency Search tone sounds. This tone is muted when the radio transmits or receives voice, and stops when the radio exits Emergency mode. If an Emergency Alarm acknowledgment is successful received: The Emergency tone sounds. The green LED blinks. If an Emergency Alarm acknowledgment is not successfully received: All retries are exhausted. A low-pitched tone sounds. Capacity Max Operations 37

40 Capacity Max Operations 38 The radio exits the Emergency Alarm mode. 2 Press the PTT button to initiate a voice transmission. The green LED lights up. 3 Do one of the following: Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled. 4 Release the PTT button to listen. 5 If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. 6 Press the Emergency Off button to exit the Emergency mode. Depending on how your radio is programmed, you may or may not hear a Talk Permit tone. Your radio dealer or system administrator can provide more information on how your radio has been programmed for Emergency. The Emergency Call initiator may press the programmed Cancel button to end an ongoing emergency call. The radio returns to a call idle state. Sending Emergency Alarms with Voice to Follow This feature allows you to send an Emergency Alarm with Voice to Follow to a group of radios. Your radio microphone is automatically activated, allowing you to communicate with the group of radios without pressing the PTT button. This activated microphone state is also known as hot mic. Your radio cannot detect a non-impres microphone that is attached to the rear accessory connector. When no microphone is detected at the specified programmed connector, your radio checks the alternative connector. Here, your radio gives priority to the detected microphone.

41 If your radio has Emergency Cycle Mode enabled, repetitions of hot mic and receiving period are made for a programmed duration. During Emergency Cycle Mode, received calls sound through the speaker. If you press the PTT button during the programmed receiving period, you hear a prohibit tone, indicating that you should release the PTT button. The radio ignores the PTT button press and remains in Emergency mode. If you press the PTT button during hot mic, and continue to press it after the hot mic duration expires, the radio continues to transmit until you release the PTT button. If the Emergency Alarm request fails, the radio does not retry to send the request, and enters the hot mic state directly. Some accessories may not support hot mic. Check with your dealer or system administrator for more information. Follow the procedure to send Emergency Alarms with voice to follow on your radio. 1 Press the programmed Emergency On button or the Emergency footswitch. The green LED lights up. 2 Once the Emergency tone sounds, speak clearly into the microphone. The radio automatically stops transmitting when: The cycling duration between hot mic and receiving calls expires, if Emergency Cycle Mode is enabled. The hot mic duration expires, if Emergency Cycle Mode is disabled. The red LED blinks. The radio remains in Emergency mode. Receiving Emergency Alarms The receiving radio can only support a single Emergency Alarm at a time. If initiated, a second Emergency Alarm will override the first alarm. Follow the procedure to receive and view Emergency Alarms on your radio. When you receive an Emergency Alarm: A tone sounds. Capacity Max Operations 39

42 Capacity Max Operations 40 The red LED blinks. Your radio automatically acknowledges the Emergency Alarm (if enabled). You can silence the tone. Do one of the following: Press the PTT button to call the group of radios which received the Emergency Alarm. Press any programmable button. Exit Emergency mode. Responding to Emergency Alarms with Call Follow the procedure to respond to Emergency Alarms with Call on your radio. When you receive an Emergency Call: The Emergency Call Tone sounds if the Emergency Call Indication and Emergency Call Decode Tone is enabled. The Emergency Call Tone will not sound if only the Emergency Call Indication is enabled. Your radio unmutes and the incoming call sounds through the speaker. 1 If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. The green LED lights up. 2 Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. 3 Release the PTT button to listen. When the emergency initiating radio responds: Text Messaging The red LED blinks. Quick Text Messages Your radio supports Quick Text messages as programmed by your dealer. Sending Quick Text Messages Follow the procedure to send predefined Quick Text messages on your radio to a predefined alias. 1 Press the programmed One Touch Access button. 2 Wait for acknowledgment. If successful: The green LED lights up.

43 Privacy A positive indicator tone sounds. If unsuccessful: A negative indicator tone sounds. This feature helps to prevent eavesdropping by unauthorized users on a channel by the use of a software-based scrambling solution. The signaling and user identification portions of a transmission are not scrambled. Your radio must have privacy enabled on the channel to send a privacy-enabled transmission, although this is not a necessary requirement for receiving a transmission. While on a privacy-enabled channel, the radio is still able to receive clear or unscrambled transmissions. Your radio only supports Enhanced Privacy. To unscramble a privacy-enabled call or data transmission, your radio must be programmed to have the same Key Value and Key ID for Enhanced Privacy as the transmitting radio. If your radio receives a scrambled call that is of a different Key Value and Key ID, you will hear nothing at all for Enhanced Privacy. Stun This feature is not applicable in Citizens Band channels that are in the same frequency. The green LED lights up when the radio is transmitting, and blinks rapidly when the radio is receiving an ongoing privacy-enabled transmission. Some radio models may not offer this Privacy feature, or may have a different configuration. Check with your dealer or system administrator for more information. Turning Privacy On or Off Follow the procedure to turn privacy on or off on your radio. Press the programmed Privacy button. Your radio can be disabled (stunned) or enabled (revived) in the system from the console. For example, you may want to disable a stolen radio to prevent unauthorized users from using it, and enable the radio when it is recovered. When a radio is stunned, the radio cannot request nor receive any user initiated services on the system that Capacity Max Operations 41

44 Capacity Max Operations 42 performed the Stun procedure. However, the radio can switch to another system. The radio continues to send GPS location reports and can be remote monitored when it was stunned. Lone Worker Check with your dealer or system administrator for more information. This feature prompts an emergency to be raised if there is no user activity, such as any radio button press or activation of the channel selector, for a predefined time. Following no user activity for a programmed duration, the radio pre-warns the user via an audio indicator once the inactivity timer expires. If there is still no acknowledgment by the user before the predefined reminder timer expires, the radio initiates an emergency condition as programmed by the dealer or system administrator. See Emergency Operation on page 35 for more information. Check with your dealer or system administrator for more information. Password Lock Features This feature allows you to restrict access to the radio by asking for a password when the device is turned on Accessing Radios by Using Passwords Follow the procedure to access your radio by using a password. 1 Enter the current four-digit password. The use of Emergency footswitch cancels out password input to access the radio. Use the Channel Selector Knob to enter the first digit of the password. Press and hold the Channel Selector Knob to move to the next digit. Enter the remaining digit of the password in the same manner. 2 Your radio automatically checks the validity of the password. If successful, the radio powers up.

45 If unsuccessful: You hear a continuous tone. Repeat Step 1. After the third attempt, your radio enters into locked state. A tone sounds. The yellow LED double blinks. Your radio enters into locked state for 15 minutes. Unlocking Radios in Locked State Your radio is unable to receive any call, including emergency calls, in locked state. Follow the procedure to unlock your radio in locked state. 1 Power up the radio. Your radio restarts the 15-minutes timer for locked state. 2 Wait for 15 minutes. Your radio responds only to On/Off button in locked state. 3 Repeat the steps in Accessing Radios by Using Passwords on page 42 to access the radio. Over-the-Air Programming Your dealer can remotely update your radio via Overthe-Air Programming (OTAP) without physical connection. Additionally, some settings can also be configured via OTAP. When your radio undergoes OTAP, the green LED blinks. When your radio receives high volume data: The channel becomes busy. A negative tone sounds if you press the PTT button. Wi-Fi Operation Once the programming is complete, a tone sounds, and your radio restarts (powers off and on again). Wi-Fi is a registered trademark of Wi-Fi Alliance. This feature is applicable to XPR 5350e/XPR 5380e only. This feature allows you to setup and connect to a Wi- Fi network. Wi-Fi supports updates for radio firmware, codeplug, and resources such as language packs and voice announcement. Capacity Max Operations 43

46 Capacity Max Operations 44 Turning Wi-Fi On or Off This feature is applicable to XPR 5350e/XPR 5380e only. The programmed Wi-Fi On or Off button is assigned by your dealer or system administrator. Check with your dealer or system administrator to determine how your radio has been programmed. You can turn on or turn off Wi-Fi by performing the following action. Press the programmed Wi-Fi On or Off button. Voice Announcement sounds Turning On Wi-Fi or Turning Off Wi-Fi. Connecting to a Network Access Point This feature is applicable to XPR 5350e/XPR 5380e only. The programmed Wi-Fi Status Query button is assigned by your dealer or system administrator. Check with your dealer or system administrator to determine how your radio has been programmed. Utilities When you turn on Wi-Fi, the radio scans and connects to a network access point. Press the programmed Wi-Fi Status Query button for the connection status via Voice Announcement. Voice Announcement sounds Wi-Fi is Off, Wi-Fi is On but No Connection, or Wi-Fi is On with Connection. This chapter explains the operations of the utility functions available in your radio. Power Levels You can customize the power setting to high or low for each channel. High This enables communication with radios located at a considerable distance from you. Low This enables communication with radios in closer proximity. Setting Power Levels Follow the procedure to set the power levels on your radio. Press the programmed Power Level button. One of the following tone sounds:

47 Positive Indicator Tone Negative Indicator Tone Radio is transmitting at low power. Radio is transmitting at high power. Turning Radio Tones/Alerts On or Off You can enable and disable all radio tones and alerts, if needed, except for incoming Emergency alert tone. Follow the procedure to turn tones and alerts on or off on your radio. Press the programmed All Tones/Alerts button. One of the following tone sounds: Positive Indicator Tone Negative Indicator Tone All tones and alerts are turned on. All tones and alerts are turned off. Turning Horns/Lights On or Off Your radio is able to notify you of an incoming call via the horns and lights feature. When activated, an incoming call sounds the horn and turns on the lights of your vehicle. This feature needs to be installed through your radio rear accessory connector by your dealer. Follow the procedure to turn all horns and lights on or off on your radio. Press the programmed Horns/Lights button. One of the following tone sounds: Positive Indicator Tone Negative Indicator Tone Horns and Lights feature is on. Horns and Lights feature is off. Turning Public Address System On or Off Follow the procedure to enable or disable the internal public address (PA) system of your radio. Press the programmed Public Address button. One of the following tone sounds: Positive Indicator Tone Negative Indicator Tone The Public Address system is turned on. The Public Address system is turned off. Capacity Max Operations 45

48 Capacity Max Operations 46 Turning External Public Address System On or Off Follow the procedure to enable or disable the external public address (PA) system of your radio. Press the programmed Ext Public Address button. One of the following tone sounds: Positive Indicator Tone Negative Indicator Tone The external public address system is turned on. The external public address system is turned off. Turning Voice Announcement On or Off This feature enables the radio to audibly indicate the current zone or channel the user has just assigned, or the programmable button the user has just pressed. This audio indicator can be customized according to customer requirements. Press the programmed Voice Announcement button. Turning Option Board On or Off Option board capabilities within each channel can be assigned to programmable buttons. A channel can support up to 6 option board features. Follow the procedure to turn option board on or off on your radio. Press the programmed Option Board button. Text-to-Speech The Text-to-Speech feature can only be enabled by your dealer or system administrator. If Text-to-Speech is enabled, the Voice Announcement feature is automatically disabled. If Voice Announcement is enabled, then the Text-to-Speech feature is automatically disabled. This audio indicator can be customized per customer requirements. Setting Text-to-Speech Follow the procedure to set the Text-to-Speech feature. Press the programmed Text-to-Speech button to listen to the received text message. Turning Intelligent Audio On or Off Your radio automatically adjusts the audio volume to overcome current background noise in the environment, inclusive of both stationary and nonstationary noise sources. This is a receive-only

49 feature and does not affect transmission audio. Follow the procedure to turn Intelligent Audio on or off on your radio. Press the programmed Intelligent Audio button. This feature is not applicable during a Bluetooth session. Turning the Acoustic Feedback Suppressor Feature On or Off This feature allows you to minimize acoustic feedback in received calls. Press the programmed Acoustic Feedback Suppressor button. You hear a positive indicator tone, indicating that Acoustic Feedback Suppressor is now enabled. You hear a negative indicator tone, indicating that the radio is unable to activate Acoustic Feedback Suppressor. Turning Trill Enhancement On or Off You can enable this feature when you are speaking in a language that contains many words with alveolar trill (rolling R ) pronunciations. Follow the procedure to turn Trill Enhancement on or off on your radio. Press the programmed Trill Enhancement button to toggle the feature on or off. Turning the Global Positioning System (GPS) On or Off Global Positioning System (GPS) is a satellite navigation system that determines the radio s precise location. Follow the procedure to turn GPS on or off on your radio. Press the programmed GPS button to toggle the feature on or off. Capacity Max Operations 47

50 Connect Plus Operations Connect Plus Operations 48

51 Additional Radio Controls in Connect Plus Mode Push-To-Talk (PTT) Button The PTT button on the side of the radio ( two basic purposes: A ) serves While a call is in progress, the PTT button allows the radio to transmit to other radios in the call. Press and hold the PTT button to talk. Release the PTT button to listen. The microphone is activated when the PTT button is pressed. While a call is not in progress, the PTT button is used to make a new call (see Making a Radio Call on page 57). If the Talk Permit Tone is enabled, wait until the short alert tone ends before talking. Programmable Buttons Your dealer can program the programmable buttons as shortcuts to radio functions depending on the duration of a button press: Short press Pressing and releasing rapidly. Long press Pressing and holding for the programmed duration. The programmed duration of a button press is applicable for all assignable radio/utility functions or settings. See Emergency Operation on page 66 for more information on the programmed duration of the Emergency button. Additional Radio Controls in Connect Plus Mode 49

52 Additional Radio Controls in Connect Plus Mode 50 Assignable Radio Functions Bluetooth Audio Switch Bluetooth Connect Bluetooth Disconnect Bluetooth Discoverable Busy Queue Cancellation Channel Announcement Toggles audio routing between internal radio speaker and external Bluetooth-enabled accessory. Initiates a Bluetooth find-andconnect operation. Terminates all existing Bluetooth connections between your radio and any Bluetooth-enabled devices. Enables your radio to enter Bluetooth Discoverable Mode. Exits the busy mode when a non-emergency call in the Busy Queue was initiated. Emergency calls, once accepted into the Busy Queue, cannot be cancelled. Plays zone and channel announcement voice Emergency On/Off Ring Alert Type Reset Home Channel Silence Home Channel Reminder Horns/Lights Intelligent Audio Mic AGC On/Off One Touch Access messages for the current channel. Depending on the programming, initiates or cancels an emergency. Provides direct access to the Ring Alert Type Setting. Sets a new home channel. Mutes the Home Channel Reminder. Toggles horns and lights feature on or off. Toggles intelligent audio on or off. Toggles the internal microphone automatic gain control (AGC) on or off. Directly initiates a predefined Private Call, a Call Alert or a Quick Text message.

53 Phone Exit Privacy Roam Request Scan Site Lock On/Off Voice Announcement On/Off Wi-Fi Zone Toggle Ends a Phone Call. Toggles privacy on or off. Requests to search for a different site. Toggles scan on or off. When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site. Toggles voice announcement on or off. Toggles Wi-Fi on or off. Assignable Settings or Utility Functions AF Suppressor Allows radio user to toggle between Zone 1 and Zone 2. Toggles the Acoustic Feedback Suppressor feature on or off. All Tones/Alerts Backlight Brightness Channel Up/ Down Global Positioning System (GPS) Power Level Unassigned Toggles all tones and alerts on or off. Adjusts the brightness level. Depending on the programming, changes channel to previous or next channel. Toggles the satellite navigation system on or off. Toggles transmit power level between high and low. Indicates that the button function has not yet been assigned. Identifying Status Indicators in Connect Plus Mode LED Indicator The LED indicator ( your radio. ) shows the operational status of Additional Radio Controls in Connect Plus Mode 51

54 Solid yellow Radio is in Bluetooth Discoverable Mode. Additional Radio Controls in Connect Plus Mode 52 A Blinking red Rapidly blinking red Blinking green and yellow Radio is transmitting at low battery condition, receiving an emergency transmission or has failed the selftest upon powering up, or has moved out of range if radio is configured with Auto-Range Transponder System. Radio is receiving over-the-air file transfer (Option Board firmware file, Network Frequency file or Option Board Codeplug file) or upgrading to a new Option Board firmware file. Radio is receiving a Call Alert, received a text message or Scan is enabled and is receiving activity. Double blinking yellow Blinking yellow Solid green Blinking green Double blinking green Radio is actively searching for a new site. Radio is receiving a Call Alert or Scan is enabled and is idle (radio will remain muted to any activity). Radio is powering up or transmitting. Radio is powering up, receiving a non-privacy- enabled call or data. Radio is receiving a privacy-enabled call. Upon a PTT button press, if the radio is programmed for polite operation, the radio automatically determines whether a transmission is permitted via a Talk Permit or a Talk Denial tone.

55 Indicator Tones Alert Tones High pitched tone Low pitched tone Positive Indicator Tone Negative Indicator Tone Alert tones provide you with audible indications of the status, or response to data received on the radio. Continuous Tone Periodic Tone Repetitive Tone A monotone sound. Sounds continuously until termination. Sounds periodically depending on the duration set by the radio. Tone starts, stops, and repeats itself. A single tone that repeats itself until it is terminated by the user. Momentary Tone Sounds only once for a short period of time defined by the radio. Switching Between Connect Plus and Non- Connect Plus Modes To switch to a non-connect Plus mode, you must change to another zone, if programmed by your dealer or system administrator. Check with your dealer or system administrator to see if your radio has been programmed with non-connect Plus zones, and what features are available while operating in non- Connect Plus zones. Additional Radio Controls in Connect Plus Mode 53

56 Making and Receiving Calls in Connect Plus Mode 54 Making and Receiving Calls in Connect Plus Mode Selecting a Site A site provides coverage for a specific area. A Connect Plus site has a site controller and a maximum of 15 repeaters. In a multi-site network, the Connect Plus radio will automatically search for a new site when the signal level from the current site drops to an unacceptable level. Roam Request A Roam Request tells the radio to search for a different site, even if the signal from the current site is acceptable. If there are no sites available, The radio continues to search through the list of sites. The radio will return to the previous site, if the previous site is still available. This is programmed by your dealer. Press the programmed Roam Request button. You hear a tone, indicating the radio has switched to a new site. Site Lock On/Off When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site. Press the programmed Site Lock button. If the Site Lock function is toggled on: You hear a positive indicator tone, indicating the radio has locked to the current site. If the Site Lock function is toggled off: You hear a negative indicator tone, indicating the radio is unlocked. Selecting a Zone The radio can be programmed with a maximum of 16 Connect Plus Zones and each Connect Plus zone contains a maximum of 16 assignable positions on the Channel Selector Knob.

57 Each assignable knob position can be used to start one of the following voice call types: Group Call Multigroup Call Site All Call Private Call Press the programmed Zone Toggle button. Using Multiple Networks If your radio has been programmed to use multiple Connect Plus networks, you can select a different network by switching to the Connect Plus zone that is assigned to the desired network. These network-tozone assignments are configured by your dealer through radio programming. Selecting a Call Type Use the Channel Selector Knob to select a call type. This can be a Group Call, Multi-group Call, Site All Call or Private Call, depending on how your radio is programmed. If you change the Channel Selector Knob to a different position (that has a call type assigned to it), this causes the radio to re-register with the Connect Plus site. The radio registers with the Registration Group ID that has been programmed for the new Channel Selector Knob position call type. If you select a position that has no call type assigned to it, your radio sounds a continuous tone. Your radio does not operate when selected to an unprogrammed channel, use the Channel Selector Knob to select a programmed channel instead. Once the required zone is set (if you have multiple zones in your radio), turn the programmed Channel Selector Knob to select the call type. Receiving and Responding to a Radio Call Once the channel, subscriber ID or call type is set, you can proceed to receive and respond to calls. The LED lights up solid green while the radio is transmitting and blinks green when the radio is receiving. The LED lights up solid green while the radio is transmitting and blinks green rapidly when the radio is receiving a privacy-enabled call. To unscramble a privacy-enabled call, your Making and Receiving Calls in Connect Plus Mode 55

58 Making and Receiving Calls in Connect Plus Mode 56 radio must have the same Privacy Key, OR the same Key Value and Key ID (programmed by your dealer), as the transmitting radio (the radio you are receiving the call from). See Privacy on page 70 for more information. Receiving and Responding to a Group Call To receive a call from a group of users, your radio must be configured as part of that group. The LED blinks green. Your radio unmutes and the incoming call sounds through the radio's speaker. 1 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth. The LED lights up solid green. 2 Wait for one of the Talk Permit Tone to finish (if enabled), and speak clearly into the microphone. 3 Release the PTT button to listen. If there is no voice activity for a predetermined period of time, the call ends. See Making a Group Call on page 58 for details on making a Group Call. Receiving and Responding to a Private Call A Private Call is a call from an individual radio to another individual radio. When you receive a Private Call, the LED blinks green. Your radio unmutes and the incoming call sounds through the speaker of the radio. 1 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 2 Press the PTT button to respond to the call. The LED lights up solid green. 3 Wait for the Talk Permit Tone to finish (if enabled), and speak clearly into the microphone. 4 Release the PTT button to listen. If there is no voice activity for a predetermined period of time, the call ends. See Making a Private Call on page 58 for details on making a Private Call.

59 Receiving a Site All Call A Site All Call is a call from an individual radio to every radio on the site. It is used to make important announcements requiring the user s full attention. When you receive an Site All Call, a tone sounds and the LED blinks green. Your radio unmutes and the incoming call sounds through the radio speaker. A Site All Call does not wait for a predetermined period of time before ending. You cannot respond to an Site All Call. The radio stops receiving the Site All Call if you switch to a different channel while receiving the call. During a Site All Call, you will not be able to use any programmed button functions until the call ends. Receiving an Inbound Private Phone Call When you receive an Inbound Private Phone Call, the LED blinks green. The radio unmutes and the incoming private phone call sounds through the radio's speaker. 1 Press and hold the PTT button to answer and talk. Release the PTT button to listen. 2 Press preprogrammed Phone Exit button to end the call. A short feedback tone sounds. Receiving an Inbound Phone Talkgroup Call When you receive an Inbound Phone Talkgroup Call, the LED blinks green. The radio unmutes and the incoming group call sounds through the radio's speaker. Press the PTT button to talk and release it to listen. Inbound Phone Multi-Group Call When you receive an Inbound Phone Multi-Group Call, the LED blinks green. The radio unmutes and the incoming multi-group call sounds through the radio's speaker. Making a Radio Call After selecting your channel, you can select a subscriber alias or ID, or group alias or ID by using: Making and Receiving Calls in Connect Plus Mode 57

60 Making and Receiving Calls in Connect Plus Mode 58 The Channel Selector Knob. A programmed One Touch Access button The One Touch Access feature allows you to make a Private Call to a predefined ID easily. This feature can be assigned to a short or long programmable button press. You can ONLY have one ID assigned to a One Touch Access button. Your radio can have multiple One Touch Access buttons programmed. Making a Call Your radio must have the Privacy feature enabled on the channel to send a privacyenabled transmission. Only target radios with the same Key Value and Key ID as your radio will be able to unscramble the transmission. See Privacy on page 70 for more information. Making a Group Call To make a call to a group of users, your radio must be configured as part of that group. 1 Select the channel with the active group alias or ID. See Selecting a Call Type on page Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call. The LED lights up solid green. 4 Wait for the Talk Permit Tone to finish (if enabled), and speak clearly into the microphone. 5 Release the PTT button to listen. When the target radio responds, the LED blinks green. If there is no voice activity for a predetermined period of time, the call ends. Making a Private Call While you can receive and/or respond to a Private Call initiated by an authorized individual radio, your radio must be programmed for you to initiate a Private Call. You will hear a negative indicator tone, when you make a Private Call via the One Touch Access

61 button, or the Channel Selector Knob, if this feature is not enabled. 1 Do one of the following. Select the channel with the active subscriber alias or ID. See Selecting a Call Type on page 55. Press the programmed One Touch Access button. 2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call. The LED lights up solid green. 4 Wait for the Talk Permit Tone to finish (if enabled), and speak clearly into the microphone. 5 Release the PTT button to listen. When the target radio responds, the LED blinks green. If there is no voice activity for a predetermined period of time, the call ends. You hear a short tone. Making a Site All Call This feature allows you to transmit to all users on the site that are currently not engaged in another call. Your radio must be programmed to allow you to use this feature. Users on the channel/site cannot respond to an Site All Call. 1 Select the channel with the active Site All Call group alias. See Selecting a Call Type on page Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call. The LED lights up solid green. 4 Wait for the Talk Permit Tone to finish (if enabled), and speak clearly into the microphone. Making a Multi-group Call This feature allows you to transmit to all users on multiple groups. Your radio must be programmed to allow you to use this feature. Making and Receiving Calls in Connect Plus Mode 59

62 Making and Receiving Calls in Connect Plus Mode 60 Users on the groups cannot respond to a Multi-group Call. 1 Turn the Channel Selector Knob to select the Multi-group alias or ID. 2 Press the PTT button to make the call. The LED lights up solid green. Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. Making a Private Call with a One Touch Call Button The One Touch Call feature allows you to easily make a Private Call to a pre-defined Private Call alias or ID. This feature can be assigned to a short or long programmable button press. You can ONLY have one alias or ID assigned to a One Touch Call button. Your radio can have multiple One Touch Call buttons programmed. 1 Press the programmed One Touch Call button to make a Private Call to the pre-defined Private Call alias or ID. 2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call. The LED lights up solid green. 4 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 5 Release the PTT button to listen. When the target radio responds, the LED blinks green. If there is no voice activity for a predetermined period of time, the call ends.

63 Advanced Features in Connect Plus Mode Home Channel Reminder This feature provides a reminder when the radio is not set to the home channel for a period of time. If this feature is enabled via the CPS, the Home Channel Reminder tone and announcement sound periodically when the radio is not set to the home channel for a period of time. You can respond to the reminder by performing one of the following actions: Return to the home channel. Mute the reminder temporarily via the programmable button. Set a new home channel via the programmable button. Auto Fallback Auto Fallback is a system feature that allows you to continue to make and receive non-emergency calls on the selected Group Contact in the event of certain types of Connect Plus system failures. If one of these failures occurs, your radio attempts to roam to a different Connect Plus site. This search process may result in your radio finding an operable Connect Plus site, or it may result in your radio finding a Fallback Channel (if your radio is enabled for Auto Fallback). A Fallback Channel is a repeater that is normally part of an operable Connect Plus site, but is currently unable to communicate with either its site controller or the Connect Plus network. In Fallback mode, the repeater operates as a single digital repeater. Auto Fallback Mode supports nonemergency Group Calls only. No other call types are supported in Fallback Mode. Indications of Auto Fallback Mode When your radio is using a Fallback channel, you hear the intermittent Fallback Tone approximately once every 15 seconds (except while transmitting). Your radio only permits PTT on the selected Group Contact (Group Call, Multigroup Call, or Site All Call). It does not allow you to make other types of calls. Advanced Features in Connect Plus Mode 61

64 Advanced Features in Connect Plus Mode 62 Making/Receiving Calls in Fallback Mode Calls are heard only by radios that are monitoring the same Fallback channel and selected to the same Group. Calls are not networked to other sites or other repeaters. Emergency voice calls or Emergency Alerts are not available in Fallback mode. If you press the emergency button in Fallback mode, the radio provides an invalid key press tone. Private (radio to radio) and Phone calls are not available in Fallback mode. If you attempt a call to a private contact, you will receive a denial tone. At this point you should select a desired group contact. Other non-supported calls include Remote Monitor, Call Alert, Radio Check, Radio Enable, Radio Disable, Text messaging, Location Updates, and packet data calls. Enhanced Traffic Channel Access (ETCA) is not supported in Auto Fallback mode. If two or more radio users press PTT at the same time (or at almost the same time), it is possible that both radios transmit until PTT is released. In this event, it is possible that none of the transmissions will be understood by receiving radios. Making calls in Fallback mode is similar to normal functioning. Simply select the group contact you wish to use (using the radio s normal channel selection method), and then press the PTT to start your call. It is possible that the channel may be in use already by another group. If the channel is in use, you receive a busy tone. You may select Group, Multi-group or Site All Call contacts using your radio s normal channel selection method. While the radio is operating on the Fallback Channel, the Multigroup operates just like other Groups. It is only heard by radios that are currently selected to the same Multi-group. Returning to Normal Operation If the site returns to normal trunking operation while you are in range of your Fallback repeater, your radio automatically exits Auto Fallback mode. You hear a registration beep when the radio successfully registers. If you are in the range of an operable site (that is not in Fallback mode), you may press the Roam Request button (if programmed for your radio) to force your radio to search for and register on an available site. If no other site is available, your radio returns to Auto Fallback mode after searching is

65 Scan complete. If you drive out of coverage of your Fallback repeater, your radio enters Search mode. This feature allows your radio to monitor and join calls for groups defined in a pre-programmed scan list. When scan is enabled, the scan icon appears on the status bar and the LED blinks yellow when idle. Starting and Stopping Scan This procedure turns the Scan feature On or Off for all Connect Plus zones with the same Network ID as your currently selected zone. You can start and stop scanning by pressing the programmed Scan button. A tone sounds indicating that Scan has been turned on or off. When Scan is enabled, the tone s pitch increases. When Scan is disabled, the tone s pitch decreases. Responding to a Transmission During a Scan During scanning, your radio stops on a group where activity is detected. The radio continuously listens for any member in the scan list when idle on the control channel. 1 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 2 Press the PTT button during hang time. The LED lights up solid green. 3 Wait for the Talk Permit Tone to finish (if enabled), and speak clearly into the microphone. 4 Release the PTT button to listen. If you do not respond within the hang time, the radio returns to scanning other groups. Turning Scan On or Off This procedure turns the Scan feature On or Off for all zones with the same Network ID as your currently selected zone. When Scan is on and you are not participating in a call, the LED blinks green and yellow. The procedure for turning Scan on or off depends on how your radio is programmed. If programmed with a Advanced Features in Connect Plus Mode 63

66 Advanced Features in Connect Plus Mode 64 Scan On/Off button, use the button to toggle the feature on or off. A tone sounds indicating that Scan has been turned on or off. When Scan is enabled, the tone s pitch increases. When Scan is disabled, the tone s pitch decreases. Understanding Scan Operation If you scan into a call for a group that is not assigned to a channel position in the currently selected zone and you miss the call s Hang Time, switch to the proper zone and then select the group s channel position to talk back to that group. There are some circumstances in which you can miss calls for groups that are in your scan list. When you miss a call for one of the following reasons, this does not indicate a problem with your radio. This is a normal scan operation for Connect Plus. Scan feature is not turned on (check for LED blinking yellow). You are participating in a call already. No member of the scanned group is registered at your site (Multisite systems only). Scan Talkback If your radio scans into a call from the selectable group scan list, and if the PTT button is pressed during the scanned call, the operation of the radio depends on whether Scan Talkback was enabled or disabled during radio programming. For more information on how your radio is programmed, contact your radio dealer (or your radio system administrator). Scan Talkback Disabled Scan Talkback Enabled The radio leaves the scanned call and attempts to transmit on the contact for the currently selected channel position. After the Call Hang Time on the currently selected contact expires, the radio returns to the home channel and starts the Scan Hang Time Timer. The radio resumes group scan after its Scan Hang Time Timer expires. If the PTT button is pressed during the Group Hang Time of the scanned call,

67 the radio attempts to transmit to the scanned group. If you scan into a call for a group that is not assigned to a channel position in the currently selected zone and you miss the Hang Time of the call, switch to the proper zone and then select the channel position of the group to talk back to that group. Editing Priority for a Talkgroup The Priority Monitor feature allows the radio to automatically receive transmission from the talkgroup with higher priority when it is in another call. A tone sounds when the radio switches to the call with higher priority. The MOTOTRBO Connect Plus Option Board CPS can configure two levels of priority for the talkgroups: P1 and P2. P1 has higher priority than P2. If Default Emergency Revert Group ID is configured in MOTOTRBO Connect Plus Option Board CPS, there are three levels of priority for talkgroups: P0, P1 and P2. P0 is the permanent Emergency Revert Group ID and the highest priority. Check with your dealer or system administrator for more information. Call Indicator Settings Escalating Alarm Tone Volume You can program your radio to continually alert you when a radio call remains unanswered. This is done by automatically increasing the alarm tone volume over time. This feature is known as Escalert. Call Alert Operation Call Alert paging enables you to alert a specific radio user to call you back when they are able to do so. This feature is accessible via a programmed One Touch Access button. Responding to Call Alerts Follow the procedure to respond to Call Alerts on your radio. When you receive a Call Alert: A repetitive tone sounds. Advanced Features in Connect Plus Mode 65

68 Advanced Features in Connect Plus Mode 66 The yellow LED blinks. Press the PTT button within four seconds to respond with a Private Call. Making a Call Alert with the One Touch Access Button Press the programmed One Touch Access button to make a Call Alert to the predefined alias. The LED lights up solid green when your radio is sending the Call Alert. If the Call Alert acknowledgement is received, a positive indicator tone sounds. If the Call Alert acknowledgement is not received, a negative indicator tone sounds. Emergency Operation If your radio is programmed for Silent or Silent with Voice emergency initiation, in most cases it automatically exits silent operation after the Emergency Call or Emergency Alert is finished. The exception to this rule is when Emergency Alert is the configured Emergency Mode and Silent is the configured Emergency Type. If your radio is programmed in this manner, the silent operation continues until you cancel silent operation by pressing PTT or the button configured for Emergency Off. Emergency voice calls and Emergency Alerts are not supported when operating in Connect Plus Auto Fallback mode. For more information see the Auto Fallback on page 61. An Emergency Alert is used to indicate a critical situation. You can initiate an Emergency at any time, in any state, even when there is activity on the current channel. Pressing the Emergency button initiates the programmed Emergency mode. The programmed Emergency mode may also be initiated by triggering the optional Man Down feature. The Emergency feature may be disabled in your radio. Your dealer can set the duration of a button press for the programmed Emergency button, except for long press, which is similar with all other buttons: Short press Between 0.05 seconds and 0.75 seconds. Long press Between 1.00 second and 3.75 seconds.

69 The Emergency button is assigned with the Emergency On/Off feature. Check with your dealer for the assigned operation of the Emergency button. If the short press for the Emergency button is assigned to turn on the Emergency mode, then the long press for the Emergency button is assigned to exit the Emergency mode. If the long press for the Emergency button is assigned to turn on the Emergency mode, then the short press for the Emergency button is assigned to exit the Emergency mode. When your radio is selected to a Connect Plus zone, it supports three Emergency modes: Emergency Call Emergency Call with Voice to Follow You must press the PTT button to talk on the assigned emergency time slot. For the first transmission on the assigned emergency time slot, the microphone is automatically unmuted and you may talk without pressing the PTT button. The microphone stays hot in this fashion for a time period programmed into the radio. For Emergency Alert subsequent transmissions in the same Emergency call, you must press the PTT button. An Emergency Alert is not a voice call. It is an emergency notification that is sent to radios that are configured to receive these alerts. The radio sends an emergency alert via the control channel of the currently registered site. The Emergency Alert is received by radios in the Connect Plus network that are programmed to receive them (no matter which network site they are registered to). Only one of the Emergency Modes can be assigned to the Emergency button per zone. In addition, each Emergency mode has the following types: Regular Silent Radio initiates an Emergency and shows audio and/or visual indicators. Radio initiates an Emergency without any audio or visual indicators. The radio suppresses all audio or visual indications of the Emergency until you Advanced Features in Connect Plus Mode 67

70 Advanced Features in Connect Plus Mode 68 Silent with Voice Responding to an Emergency Call press the PTT button to start a voice transmission. The same as Silent operation, except that the radio also unmutes for some voice transmissions. The radio does not show that it is receiving an Emergency call. Respond the same way as you would to group calls. Ignore Emergency Revert Call This feature enhancement is to provide an option for the radio to ignore an active Emergency Revert Call. To enable Ignore Emergency Revert Call, the radio must be configured at the Connect Plus Customer Programming Software (CPCPS). When the feature is enabled, the radio does not receive any audio on the default Emergency Revert Group ID. Check with your dealer or system administrator for more information. Initiating an Emergency Call If your radio is set to Silent, it does not display any audio or visual indicators during Emergency mode until you press the PTT button to initiate a voice transmission. If your radio is set to Silent with Voice, it does not initially display any audio or visual indicators that the radio is in Emergency mode. However, your radio unmutes for the transmissions of radios responding to your emergency. The emergency indicators only appear once you press the PTT button to initiate a voice transmission from your radio. For both Silent and Silent with Voice operation, the radio automatically exits silent operation after the Emergency Call is finished. 1 Press the programmed Emergency button. 2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to initiate a voice transmission on the Emergency group.

71 When you release the PTT button, the Emergency call continues for the time allotted for the Emergency Call Hang Time. If you press the PTT button during this time, the Emergency call continues. Initiating an Emergency Call with Voice to Follow Your radio must be programmed for this type of operation. When enabled for this operation, when you press the programmed Emergency button, and when your radio receives the time slot assignment, the microphone is automatically activated without pressing the PTT button. This activated microphone state is also known as hot mic. The hot mic applies to the first voice transmission from your radio during the Emergency call. For subsequent transmissions in the same Emergency call, you must press the PTT button. 1 Press the programmed Emergency button. 2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 The microphone remains active for the hot mic time specified in your radio's codeplug programming. During this time, the LED lights up green. 4 Press and hold the PTT button to talk longer than the programmed duration. Initiating an Emergency Alert If your radio is programmed for Silent or Silent with Voice, it will not provide any audio or visual indications that it is sending an Emergency Alert. If programmed for Silent, the silent operation continues indefinitely until you press PTT or the button configured for Emergency Off. If programmed for Silent with Voice, the radio automatically cancels silent operation when the site controller broadcasts the Emergency Alert. Press the orange Emergency button. Once the Emergency Alert is successfully sent and is being broadcast for other radios to hear, a positive indicator tone is played. Advanced Features in Connect Plus Mode 69

72 Advanced Features in Connect Plus Mode 70 Exiting Emergency Mode If the Emergency call ends due to the expiration of the Emergency Hang Time, but the emergency condition is not over, press the Emergency button again to restart the process. If you initiate an Emergency Alert by pressing the programmed Emergency button, your radio automatically exits Emergency mode after receiving a response from the Connect Plus system. If you initiate an Emergency call by pressing the programmed Emergency button, your radio will be assigned a channel automatically when one becomes available. Once your radio has transmitted a message indicating the emergency, you cannot cancel your Emergency call. However, if you pressed the button by accident or the emergency no longer exists, you may wish to say this over the assigned channel. When you release the PTT button, the Emergency call is discontinued after the Emergency Call Hang Time expires. If your radio was configured for Emergency with Voice to Follow, use the hot mic period to explain your error, then press and release the PTT button to discontinue the transmission. The Emergency call is discontinued after the Emergency Call Hang Time expires. Text Message Features Sending a Quick Text Message with the One Touch Access Button Privacy Press the programmed One Touch Access button to send a predefined Quick Text message to a predefined alias. The green LED lights up. If the message is sent, a tone sounds. If the message cannot be sent, a low tone sounds. If enabled, this feature helps to prevent eavesdropping by unauthorized users on a channel by the use of a software-based scrambling solution. The signaling and user identification portions of a transmission are not scrambled. Your radio must have privacy enabled on the current channel selector position to send a privacy-enabled transmission, although this is not a necessary

73 requirement for receiving a transmission. While on a privacy-enabled channel selector position, the radio is still able to receive clear (unscrambled) transmissions. Your radio supports Enhanced Privacy. To unscramble a privacy-enabled call transmission, your radio must be programmed to have the same Key Value and Key ID (for Enhanced Privacy) as the transmitting radio. If your radio receives a scrambled call that is of a different Key Value and Key ID, you hear nothing at all (Enhanced Privacy). The LED lights up solid green while the radio is transmitting and blinks green rapidly when the radio is receiving an ongoing privacy-enabled transmission. You can access this feature by performing one of the following actions: Press the programmed Privacy button to toggle privacy on or off. Some radio models may not offer this Privacy feature. Check with your dealer or system administrator for more information. Making a Privacy-Enabled (Scrambled) Call Toggle privacy on using the programmed privacy button. Your radio must have the Privacy feature enabled for the currently selected channel position to send a privacy-enabled transmission. When privacy is enabled for the currently selected channel position, all voice transmissions made by your radio will be scrambled. This includes Group Call, Multigroup Call, talk-back during scanned calls, Site All Call, Emergency Call, and Private Call. Only receiving radios with the same Key Value and Key ID as your radio will be able to unscramble the transmission. Password Lock Features If enabled, this feature only allows you access your radio if the correct password is entered upon powering up. Accessing the Radio from Password 1 Power up the radio. The radio sounds a continuous tone. 2 Enter your current four-digit password by rotating the Volume/Channel Knob to dial the number. Press and hold the Volume/Channel Knob to move Advanced Features in Connect Plus Mode 71

74 Advanced Features in Connect Plus Mode 72 to the next digit. Enter the remaining digits of the password in the same manner. If the password is correct, the radio proceeds to power up. See Powering Up the Radio on page 12. If the password is incorrect, the radio sounds a continuous tone. Repeat Step 2. After the third incorrect password, A tone sounds and the LED double blinks yellow. The radio enters into locked state. The radio is unable to receive any call in locked state. The use of Emergency footswitch cancels password input to access the radio. Unlocking the Radio from Locked State 1 If your radio was powered down after being in the locked state, power up the radio. A tone sounds and the LED double blinks yellow. 2 Wait for 15 minutes. Your radio restarts the 15 minutes timer for locked state when you power up. 3 Repeat Steps 1 and 2 in Accessing the Radio from Password on page 71. Bluetooth Operation If disabled via the CPS, all Bluetooth-related features are disabled and the Bluetooth device database is erased. This feature allows you to use your radio with a Bluetooth-enabled device (accessory) via a wireless Bluetooth connection. Your radio supports both Motorola and COTS (Commercially available Off-The- Shelf) Bluetooth-enabled devices. Bluetooth operates within a range of 10 meters (32 feet) line of sight. This is an unobstructed path between your radio and your Bluetooth-enabled device. It is not recommended that you leave your radio behind and expect your Bluetooth-enabled device to work with a high degree of reliability when they are separated. At the fringe areas of reception, both voice and tone quality will start to sound garbled or broken. To

75 correct this problem, simply position your radio and Bluetooth-enabled device closer to each other (within the 10-meter/32 feet defined range) to re-establish clear audio reception. Your radio s Bluetooth function has a maximum power of 2.5 mw (4 dbm) at the 10- meter/32 feet range. Your radio can support up to 4 simultaneous Bluetooth connections with Bluetooth-enabled devices of unique types. For example, a headset, and a PTT-Only Device (POD). Multiple connections with Bluetooth-enabled devices of the same type are not supported. Refer to your respective Bluetooth-enabled device s user manual for more details on your Bluetoothenabled device s full capabilities. Finding and Connecting to a Bluetooth Device Do not turn off your Bluetooth-enabled device during the finding and connecting operation as this cancels the operation. The radio connects to the Bluetooth-enabled device within range with either the strongest signal strength, or to one which it has connected to before in a prior session. 1 Turn on your Bluetooth-enabled device and place it in pairing mode. Refer to respective Bluetoothenabled device s user manual. 2 On your radio, press the programmed Bluetooth Connect button. A tone sounds and LED blinks yellow. 3 Your Bluetooth-enabled device may require additional steps to complete the pairing. Refer to respective Bluetooth-enabled device s user manual. If successful, a positive indicator tone sounds. If unsuccessful, a negative indicator tone sounds. A pin code may be required to be programmed in your radio before it can pair with some devices. Contact your dealer for more information. Disconnecting from a Bluetooth Device On your radio, press the programmed Bluetooth Disconnect button. A positive indicator tone sounds when disconnected. Advanced Features in Connect Plus Mode 73

76 Advanced Features in Connect Plus Mode 74 Switching Audio Route between Internal Radio Speaker and Bluetooth Device You can toggle audio routing between internal radio speaker and external Bluetooth-enabled accessory. Press the programmed Bluetooth Audio Switch button. A tone sounds when the audio route has switched. Wi-Fi Operation Wi-Fi is a registered trademark of Wi-Fi Alliance. This feature is applicable to XPR 5350e/XPR 5380e only. This feature allows you to setup and connect to a Wi- Fi network. Wi-Fi supports updates for radio firmware, codeplug, and resources such as language packs and voice announcement. Turning Wi-Fi On or Off This feature is applicable to XPR 5350e/XPR 5380e only. The programmed Wi-Fi On or Off button is assigned by your dealer or system administrator. Check with your dealer or system administrator to determine how your radio has been programmed. You can turn on or turn off Wi-Fi by performing the following action. Press the programmed Wi-Fi On or Off button. Voice Announcement sounds Turning On Wi-Fi or Turning Off Wi-Fi. Connecting to a Network Access Point This feature is applicable to XPR 5350e/XPR 5380e only. The programmed Wi-Fi Status Query button is assigned by your dealer or system administrator. Check with your dealer or system administrator to determine how your radio has been programmed. When you turn on Wi-Fi, the radio scans and connects to a network access point. Press the programmed Wi-Fi Status Query button for the connection status via Voice Announcement. Voice

77 Utilities Announcement sounds Wi-Fi is Off, Wi-Fi is On but No Connection, or Wi-Fi is On with Connection. Turning the Radio Tones/Alerts On or Off You can enable and disable all radio tones and alerts (except for the incoming Emergency alert tone) if needed. Press the programmed All Tones/Alerts button. Tone heard... Positive Indicator tone Negative Indicator tone Setting the Power Level Indication All tones and alerts are ON. All tones and alerts are OFF. You can customize your radio s power setting to high or low for each Connect Plus zone. High enables communication with tower sites in Connect Plus mode located at a considerable distance from you. Low enables communication with tower sites in Connect Plus mode in closer proximity. Press the programmed Power Level button. Tone heard... Positive Indicator tone Negative Indicator tone Voice Announcement Radio transmitting at... Low Power High Power This feature enables the radio to audibly indicate the current Zone or Channel the user has just assigned, or programmable button press. This audio indicator can be customized per customer requirements. Press the programmed Voice Announcement button. Turning Horns/Lights On or Off This feature needs to be installed through your radio s rear accessory connector by your dealer. Your radio is able to notify you of an incoming call via the horns and lights feature. When activated, an Advanced Features in Connect Plus Mode 75

78 Advanced Features in Connect Plus Mode 76 incoming call sounds your vehicle's horn and turns on its lights. Press the programmed Horns/Lights button to toggle horns and light feature on or off. Press the programmed Horns/Lights button. Tone heard... Intelligent Audio Positive Indicator tone Negative Indicator tone Radio indicating that... Horns and Lights feature is on. Horns and Lights feature is off. Your radio can automatically adjust its audio volume to overcome background noise in the environment, inclusive of all stationary and non-stationary noise sources. This feature is a Receive-only feature and does not affect Transmit audio. Press the programmed Intelligent Audio button. Turning the Acoustic Feedback Suppressor Feature On or Off This feature allows you to minimize acoustic feedback in received calls. Press the programmed Acoustic Feedback Suppressor button. You hear a positive indicator tone, indicating that Acoustic Feedback Suppressor is now enabled. You hear a negative indicator tone, indicating that the radio is unable to activate Acoustic Feedback Suppressor. Turning GPS/GNSS On or Off Global Navigation Satellite System (GNSS) is a satellite navigation system that determines the radio s precise location. GNSS includes Global Positioning System (GPS), Global Navigation Satellite System (GLONASS), and BeiDou Navigation Satellite System (BDS). Selected radio models may offer GPS, GLONASS, and BDS. GNSS constellation is configured via CPS. Check with your dealer or

79 system administrator to determine how your radio has been programmed. Press the programmed GPS/GNSS button to toggle the feature on or off. Advanced Features in Connect Plus Mode 77

80 Other Systems Other Systems 78

81 Other Systems Push-To-Talk (PTT) Button The PTT button serves two basic purposes. While a call is in progress, the PTT button allows the radio to transmit to other radios in the call. The microphone is activated when the PTT button is pressed. While a call is not in progress, the PTT button is used to make a new call. Press and hold the PTT button to talk. Release the PTT button to listen. If the Talk Permit Tone or the PTT Sidetone is enabled, wait until the short alert tone ends before talking. If the Channel Free Indication feature is enabled on your radio (programmed by your dealer), you will hear a short alert tone the moment the target radio (the radio that is receiving your call) releases the PTT button, indicating the channel is free for you to respond. You hear a continuous Talk Prohibit Tone if your call is interrupted, for example when the radio receives an Emergency call. You should release the PTT button. Programmable Buttons Depending on the duration of a button press, your dealer can program the programmable buttons as shortcuts to radio functions. Short press Pressing and releasing rapidly. Long press Pressing and holding for the programmed duration. See Emergency Operation on page 97 for more information on the programmed duration of the Emergency button. Assignable Radio Functions The following radio functions can be assigned to the programmable buttons. Other Systems 79

82 Other Systems 80 Bluetooth Audio Switch Channel Announcement Emergency Ext Public Address (PA) Silence Home Channel Reminder Manual Site Roam [1] Mic AGC Toggles audio routing between internal radio speaker and external Bluetooth-enabled accessory. Plays zone and channel announcement voice messages for the current channel. Depending on the programming, initiates or cancels an emergency. Toggles audio routing between the connected PA loudspeaker amplifier and the internal PA system of the radio. Mutes the Home Channel Reminder. Starts the manual site search. Toggles the internal microphone automatic gain control (AGC) on or off. Monitor Nuisance Channel Delete [1] One Touch Access Option Board Feature Permanent Monitor [1] Phone Exit Privacy Monitors a selected channel for activity. Temporarily removes an unwanted channel, except for the Selected Channel, from the scan list. The Selected Channel refers to the selected zone or channel combination of the user from which scan is initiated. Directly initiates a predefined Private, Phone or Group Call, a Call Alert or a Quick Text message. Toggles option board feature(s) on or off for option board-enabled channels. Monitors a selected channel for all radio traffic until function is disabled. Ends a Phone Call. Toggles privacy on or off.

83 Public Address (PA) Repeater/ Talkaround [1] Reset Home Channel Silence Home Channel Reminder Scan [2] Site Info Site Lock [1] Toggles the internal PA system of the radio on or off. Toggles between using a repeater and communicating directly with another radio. Sets a new home channel. Mutes the Home Channel Reminder. Toggles scan on or off. Displays the current site name and ID of Capacity Plus-Multi- Site. Plays site announcement voice messages for the current site when Voice Announcement is enabled. When toggled on, the radio searches the current site only. When toggled off, the radio Status Telemetry Control Transmit Interrupt Remote Dekey Trill Enhancement Voice Announcement Voice Operating Transmission (VOX) Wi-Fi Zone Toggle searches other sites in addition to the current site. Selects the status list menu. Controls the Output Pin on a local or remote radio. Stops an ongoing interruptible call to free the channel. Toggles trill enhancement on or off. Toggles voice announcement on or off. Toggles VOX on or off. Toggles Wi-Fi on or off. Allows radio user to toggle between Zone 1 and Zone 2. Other Systems 81

84 Other Systems 82 Assignable Settings or Utility Functions The following radio settings or utility functions can be assigned to the programmable buttons. Tones/Alerts Channel Up/ Down Power Level Squelch Status Indicators Toggles all tones and alerts on or off. Depending on the programming, changes channel to previous or next channel. Toggles transmit power level between high and low. Toggles squelch level between tight and normal. This chapter explains the icons, LED indicators, and audio tones used in the radio. 1 Not applicable in Capacity Plus. 2 Not applicable in Capacity Plus--Single Site Conventional Analog and Digital Modes Each channel in your radio can be configured as a conventional analog or conventional digital channel. Use the Channel Rocker to switch between an analog or a digital channel. Certain features are unavailable when switching from digital to analog mode. Your radio also has features available in both analog and digital modes. The minor differences in the way each feature works do not affect the performance of your radio. Your radio also switches between digital and analog modes during a dual mode scan. See Scan on page 95 for more information.

85 Icon Information Throughout this publication, the icons described are used to indicate features supported in either the conventional analog or conventional digital mode. Indicates a conventional Analog Mode- Only feature. Indicates a conventional Digital Mode- Only feature. For features that are available in both conventional analog and digital modes, both icons are not shown. For features that are available in a conventional multisite mode, see IP Site Connect on page 83 for more information. Selected features are also available on the single-site trunking mode, Capacity Plus-Single Site. See Capacity Plus--Single Site on page 84 for more information. Selected features are also available in the multi-site trunking mode, Capacity Plus-Multi-Site. See Capacity Plus--Multi-Site on page 84 for more information. IP Site Connect This feature allows your radio to extend conventional communication beyond the reach of a single site by connecting to different available sites by using an Internet Protocol (IP) network. This is a conventional multi-site mode. When the radio moves out of range from one site and into the range of another, the radio connects to the repeater of the new site to send or receive calls or data transmissions. This is done either automatically or manually depending on your settings. In an automatic site search, the radio scans through all available sites when the signal from the current site is weak or when the radio is unable to detect any signal from the current site. The radio then locks on to the repeater with the strongest Received Signal Strength Indicator (RSSI) value. In a manual site search, the radio searches for the next site in the roam list that is currently in range but which may not have the strongest signal and locks on to the repeater. Other Systems 83

86 Other Systems 84 Each channel can only have either Scan or Roam enabled, not both at the same time. Channels with this feature enabled can be added to a particular roam list. The radio searches the channels in the roam list during the automatic roam operation to locate the best site. A roam list supports a maximum of 16 channels, including the selected channel. You cannot manually add or delete an entry in the roam list. Check with your dealer or system administrator for more information. Capacity Plus--Single Site Capacity Plus-Single Site is a single-site trunking configuration of the MOTOTRBO radio system, which uses a pool of channels to support hundreds of users and up to 254 Groups. This feature allows your radio to efficiently utilize the available number of programmed channels while in Repeater Mode. You hear a negative indicator tone if you try to access a feature not applicable to Capacity Plus-Single Site via a programmable button press. Your radio also has features that are available in conventional digital mode, IP Site Connect, and Capacity Plus. However, the minor differences in the way each feature works does not affect the performance of your radio. Check with your dealer or system administrator for more information on this configuration. Capacity Plus--Multi-Site Capacity Plus-Multi-Site is a multi-channel trunking configuration of the MOTOTRBO radio system, combining the best of both Capacity Plus and IP Site Connect configurations. Capacity Plus--Multi-Site allows your radio to extend trunking communication beyond the reach of a single site, by connecting to different available sites which are connected via an Internet Protocol (IP) network. It also provides an increase in capacity by efficiently utilizing the combined available number of programmed channels supported by each of the available sites. When the radio moves out of range from one site and into the range of another, it connects to the new site's repeater to send or receive calls/data transmissions.

87 Depending on your settings, this is done automatically or manually. If the radio is set to do this automatically, it scans through all available sites when the signal from the current site is weak or when the radio is unable to detect any signal from the current site. It then locks on to the repeater with the strongest Received Signal Strength Indicator (RSSI) value. In a manual site search, the radio searches for the next site in the roam list that is currently in range (but which may not have the strongest signal) and locks on to it. Any channel with Capacity Plus--Multi-Site enabled can be added to a particular roam list. The radio searches these channels during the automatic roam operation to locate the best site. You cannot manually add or delete an entry to the roam list. Check with your dealer or system administrator for more information. Similar to Capacity Plus--Single Site, icons of features not applicable to Capacity Plus--Multi-Site are not available in the menu. You hear a negative indicator tone if you try to access a feature not applicable to Capacity Plus--Multi-Site via a programmable button press. Zone and Channel Selections This chapter explains the operations to select a zone or channel on your radio. A zone is a group of channels. Your radio supports up to 32 channels and 2 zones, with a maximum of 32 channels per zone. Transmissions are sent and received on a channel. Each channel may have been programmed differently to support different groups of users or supplied with different features. Selecting Zones Follow the procedure to select the required zone on your radio. Press the programmed Zone Toggle button. One of the following tone sounds: Positive Indicator Tone Radio is in Zone 2. Negative Indicator Tone Radio is in Zone 1. Other Systems 85

88 Other Systems 86 Selecting Channels Calls Follow the procedure to select the required channel on your radio after you have selected a zone. Do one of the following: Use the Volume/Channel Knob. Press the programmed Channel Up or Channel Down button. Press the programmed One Touch Access button. This chapter explains the operations to receive, respond to, make, and stop calls. You can select a subscriber alias or ID, or group alias or ID after you have selected a channel by using one of these features: Programmed One Touch Access Button This method is used for Group, Private, and Phone Calls only. You can only have one ID assigned to a One Touch Access button Programmable Button Volume/Channel Selector Knob Group Calls with a short or long programmable button press. This method is used for Phone Calls only. This method manually selects a subscriber alias or ID, or group alias or ID. Your radio must be configured as part of a group to receive a call from or make a call to the group of users. Making Group Calls Follow the procedure to make Group Calls on your radio. 1 Do one of the following: Select a channel with the active group alias or ID. Press the programmed One Touch Access button. 2 Press the PTT button to make the call.

89 The green LED lights up. 3 Release the PTT button to listen. The green LED lights up when the target radio responds. 4 If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. The call ends when there is no voice activity for a predetermined period. Responding to Group Calls Follow the procedure to respond to Group Calls on your radio. When you receive a Group Call: The green LED blinks. Your radio unmutes and the incoming call sounds through the speaker. 1 Do one of the following: If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. If the Transmit Interrupt Remote Dekey feature is enabled, press the PTT button to stop an ongoing interruptible call and free the channel for you to respond. The green LED lights up. 2 Do one of the following: Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. 3 Release the PTT button to listen. Private Calls The call ends when there is no voice activity for a predetermined period. A Private Call is a call from an individual radio to another individual radio. There are two ways to set up a Private Call. The first type sets up the call after performing a radio Other Systems 87

90 Other Systems 88 presence check, while the second type sets up the call immediately. Only one of these types can be programmed to your radio by your dealer. Making Private Calls Your radio must be programmed for you to initiate a Private Call. You hear a negative indicator tone when you initiate the call when this feature is not enabled. 1 Do one of the following: Select a channel with the active subscriber alias or ID. Press the programmed One Touch Access button. 2 Press the PTT button to make the call. The green LED lights up. 3 Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. 4 Release the PTT button to listen. The green LED blinks when the target radio responds. 5 If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. The call ends when there is no voice activity for a predetermined period. A tone sounds. Responding to Private Calls Follow the procedure to respond to Private Calls on your radio. When you receive a Private Call: The green LED blinks. Your radio unmutes and the incoming call sounds through the speaker. 1 Do one of the following: If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. If the Transmit Interrupt Remote Dekey feature is enabled, press the PTT button to stop an ongoing interruptible call and free the channel for you to respond.

91 All Calls The green LED lights up. 2 Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. 3 Release the PTT button to listen. The call ends when there is no voice activity for a predetermined period. An All Call is a call from an individual radio to every radio on the channel. An All Call is used to make important announcements, requiring full attention from the user. The users on the channel cannot respond to an All Call. Receiving All Calls When you receive an All Call: A tone sounds. The green LED blinks. Your radio unmutes and the incoming call sounds through the speaker. An All Call does not wait for a predetermined period before ending. If the Channel Free Indication feature is enabled, you hear a short alert tone when the transmitting radio releases the PTT button, indicating the channel is free for you to use. You cannot respond to an All Call. The radio stops receiving the All Call if you switch to a different channel while receiving the call. You are not able to continue with any menu navigation or editing until the call ends during an All Call. Making All Calls Your radio must be programmed for you to make an All Call. Follow the procedure to make All Calls on your radio. 1 Select a channel with the active All Call group alias or ID. 2 Press the PTT button to make the call. The green LED lights up. 3 Do one of the following: Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. Other Systems 89

92 Other Systems 90 Selective Calls Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled. Users on the channel cannot respond to an All Call. A Selective Call is a call from an individual radio to another individual radio. It is a Private Call on an analog system. Making Selective Calls Your radio must be programmed for you to initiate a Selective Call. Follow the procedure to make Selective Calls on your radio. 1 Select a channel with the active subscriber alias or ID. 2 Press the PTT button to make the call. The green LED lights up. 3 Do one of the following: Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled. 4 Release the PTT button to listen. The green LED lights up when the target radio responds. 5 If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. The call ends when there is no voice activity for a predetermined period. Responding to Selective Calls Follow the procedure to respond to Selective Calls on your radio. When you receive a Selective Call: The green LED blinks. Your radio unmutes and the incoming call sounds through the speaker. 1 Press the PTT button to respond to the call. The green LED lights up. 2 Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.

93 3 Release the PTT button to listen. Phone Calls The call ends when there is no voice activity for a predetermined period. A tone sounds. Making Phone Calls Follow the procedure to make Phone Calls on your radio. When you attempt to make or end a Phone Call without the access and deaccess codes preconfigured, the attempt fails and a negative indicator tone sounds. 1 Press the programmed One Touch Access button to the predefined alias or ID. If the entry for the One Touch Access button is empty, a negative indicator tone sounds. If successful: The DMTF Tone sounds. You hear the dialling tone of the telephone user. If unsuccessful: A negative indicator tone sounds. The phone call fails. Repeat this step. 2 Press the PTT button to respond to the call. 3 Release the PTT button to listen. 4 Press the programmed Phone Exit button to end the call. If end-call-setup is successful: A tone sounds. If end-call-setup is unsuccessful: A negative indicator tone sounds. Repeat this step, or wait for the telephone user to end the call. Responding to Phone Calls as Group Calls Follow the procedure to respond to Phone Calls as Group Calls on your radio. When you receive a Phone Call as a Group Call: The green LED blinks. Your radio unmutes and the incoming call sounds through the speaker. If Phone Call capability is not enabled on your radio, your radio mutes the call. Other Systems 91

94 Other Systems 92 1 Press the PTT button to respond to the call. The green LED lights up. 2 Release the PTT button to listen. 3 The call ends when there is no voice activity for a predetermined period. Responding to Phone Calls as All Calls When you receive a Phone Call as an All Call, you can respond to or end the call, only if an All Call type is assigned to the channel. Follow the procedure to respond to Phone Calls as All Calls on your radio. When you receive a Phone Call as an All Call: The green LED blinks. Your radio unmutes and the incoming call sounds through the speaker. If Phone Call capability is not enabled on your radio, your radio mutes the call. 1 Press the PTT button to respond to the call. The green LED lights up. 2 Release the PTT button to listen. Responding to Phone Calls as Private Calls Follow the procedure to respond to Phone Calls as Private Calls on your radio. When you receive a Phone Call as a Private Call: The green LED blinks. Your radio unmutes and the incoming call sounds through the speaker. If Phone Call capability is not enabled on your radio, your radio mutes the call. 1 Press the PTT button to respond to the call. 2 Release the PTT button to listen. The green LED lights up. 3 The call ends when there is no voice activity for a predetermined period. Stopping Radio Calls This feature allows you to stop an ongoing Group or Private Call to free the channel for transmission. For example, when a radio experiences a stuck microphone condition where the PTT button is inadvertently pressed by the user. Your radio must be

95 programmed to allow you to use this feature. Follow the procedure to stop calls on your radio. 1 Press the programmed Transmit Interrupt Remote Dekey button. 2 Wait for acknowledgment. If successful: Talkaround A positive indicator tone sounds. If an interruptible call is stopped via this feature: A negative indicator tone sounds on the interrupted radio until the PTT button is released. If unsuccessful: A negative indicator tone sounds. Check with your dealer or system administrator for more information. This feature allows you to continue communication when your repeater is not operating, or when your radio is out of range from the repeater but within talking range of other radios. The talkaround setting is retained even after powering down. This feature is not applicable in Capacity Plus. Toggling Between Repeater and Talkaround Modes Follow the procedure to toggle between Repeater and Talkaround modes on your radio. Press the programmed Repeater/Talkaround button. One of the following tones sounds: Positive Indicator Tone Negative Indicator Tone Advanced Features Radio is in talkaround mode. Radio is in repeater mode. This chapter explains the operations of the features available in your radio. Your dealer or system administrator may have customized your radio for your specific needs. Other Systems 93

96 Other Systems 94 Check with your dealer or system administrator for more information. Home Channel Reminder This feature provides a reminder when the radio is not set to the home channel for a period of time. If this feature is enabled via the CPS, when your radio is not set to the home channel for a period of time, the following occurs periodically: The Home Channel Reminder tone and announcement sound. You can respond to the reminder by performing one of the following actions: Return to the home channel. Mute the reminder temporarily via the programmable button. Set a new home channel via the programmable button. Muting the Home Channel Reminder When the Home Channel Reminder occurs, you can temporarily mute the reminder. Press the Silence Home Channel Reminder programmable button. Setting New Home Channels When the Home Channel Reminder occurs, you can set a new home channel. Scan Lists Press the Reset Home Channel programmable button to set the current channel as the new Home Channel. Scan lists are created and assigned to individual channels or groups. Your radio scans for voice activity by cycling through the channel or group sequence specified in the scan list for the current channel or group. Your radio can support up to 250 scan lists, with a maximum of 16 members in a list. Each scan list supports a mixture of both analog and digital entries. This feature is not applicable in Capacity Plus.

97 Scan Your radio cycles through the programmed scan list for the current channel looking for voice activity when you start a scan. This feature is not applicable in Capacity Plus. The LED blinks yellow. During a dual-mode scan, if you are on a digital channel, and your radio locks onto an analog channel, it automatically switches from digital mode to analog mode for the duration of the call which is also true for the reverse. There are two ways of initiating scan: Main Channel Scan (Manual) Your radio scans all the channels or groups in your scan list. On entering scan, your radio may, depending on the settings, automatically start on the last scanned active channel or group, or on the channel where scan was initiated. Auto Scan (Automatic) Your radio automatically starts scanning when you select a channel or group that has Auto Scan enabled. Turning Scan On or Off Follow the procedure to turn scan on or off on your radio. Do one of the following: Press the programmed Scan button to start or stop Scan. Turn the Channel Selector Knob to select a channel programmed with a scan list. If scan is enabled: The yellow LED blinks. A positive indicator tone sounds. If scan is disabled: The LED turns off. A negative indicator tone sounds. Responding to Transmissions During Scanning During scanning, your radio stops on a channel or group where activity is detected. The radio stays on Other Systems 95

98 Other Systems 96 that channel for a programmed duration known as hang time. Follow the procedure to respond to transmissions during scanning on your radio. 1 If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button during hang time. The green LED lights up. 2 Release the PTT button to listen. The radio returns to scanning other channels or groups if you do not respond within the hang time. Deleting Nuisance Channels If a channel continually generates unwanted calls or noise, termed as Nuisance Channel, you can temporarily remove the unwanted channel from the scan list. This capability does not apply to the channel designated as the Selected Channel. Follow the procedure to delete nuisance channels on your radio. 1 When your radio locks on to an unwanted or nuisance channel, press the programmed Nuisance Channel Delete button until you hear a tone. 2 Release the Nuisance Channel Delete button. The nuisance channel is deleted. Restoring Nuisance Channels Follow the procedure to restore nuisance channels on your radio. Vote Scan Do one of the following: Turn the radio off and then power it on again. Stop and restart a scan via the programmed Scan button or menu. Change the channel using the Volume/ Channel Knob or Channel Up/Down buttons. Vote Scan provides you with wide area coverage in areas where there are multiple base stations transmitting identical information on different analog channels. Your radio scans analog channels of multiple base stations and performs a voting process to select the strongest received signal. Once that is established, your radio unmutes to transmissions from that base station.

99 Follow the same procedures as Responding to Transmissions During Scanning on page 95 to respond to a transmission during a vote scan. Call Indicator Settings Escalating Alarm Tone Volume The radio can be programmed to continually alert, when a radio call remains unanswered. This is done by automatically increasing the alarm tone volume over time. This feature is known as Escalert. Call Alert Operation Call Alert paging enables you to alert a specific radio user to call you back when they are able to do so. This feature is accessible via a programmed One Touch Access button. Making Call Alerts Follow the procedure to make Call Alerts on your radio. 1 Press the programmed One Touch Access button. The green LED lights up. 2 Wait for acknowledgment. If the Call Alert acknowledgment is received, a positive indicator tone sounds. If the Call Alert acknowledgment is not received, a negative indicator tone sounds. Responding to Call Alerts Follow the procedure to respond to Call Alerts on your radio. When you receive a Call Alert: A repetitive tone sounds. The yellow LED blinks. Press the PTT button within four seconds to respond with a Private Call. Emergency Operation An Emergency Alarm is used to indicate a critical situation. You are able to initiate an Emergency at any time even when there is activity on the current channel. Your dealer can set the duration of a button press for the programmed Emergency button, except for long press, which is similar with all other buttons: Other Systems 97

100 Other Systems 98 Short Press Duration between 0.05 seconds and 0.75 seconds. Long Press Duration between 1.00 second and 3.75 seconds. The Emergency button is assigned with the Emergency On/Off feature. Check with your dealer for the assigned operation of the Emergency button. If short press the Emergency button is assigned to turn on the Emergency mode, then long press the Emergency button is assigned to exit the Emergency mode. If long press the Emergency button is assigned to turn on the Emergency mode, then short press the Emergency button is assigned to exit the Emergency mode. Your radio supports three Emergency Alarms: Emergency Alarm Emergency Alarm with Call Emergency Alarm with Voice to Follow In addition, each alarm has the following types: Regular Silent Silent with Voice Radio transmits an alarm signal and shows audio and/or visual indicators. Radio transmits an alarm signal without any audio or visual indicators. Radio receives calls without any sound through the speaker, until the programmed hot mic transmission period is over and/or you press the PTT button. Radio transmits an alarm signal without any audio or visual indicators, but allow incoming calls to sound through the speaker. Receiving Emergency Alarms Follow the procedure to receive Emergency Alarms on your radio. When you receive an Emergency Alarm: A tone sounds. The red LED blinks. Your radio automatically acknowledges the Emergency Alarm (if enabled).

101 Exiting Emergency Mode After Receiving the Emergency Alarm Follow the procedure to exit Emergency mode after receiving Emergency alarm. Change the channel.press the Emergency Off button. Sending Emergency Alarms This feature allows you to send an Emergency Alarm, a non-voice signal, which triggers an alert indication on a group of radios. Follow the procedure to send Emergency Alarms on your radio. Your radio does not display any audio or visual indicators during Emergency mode when it is set to Silent. 1 Press the programmed Emergency On button. The green LED lights up. If programmed, the Emergency Search tone sounds. This tone is muted when the radio transmits or receives voice, and stops when the radio exits Emergency mode. The Emergency Search tone can be programmed via the CPS. 2 Wait for acknowledgment. If successful: The Emergency tone sounds. The green LED blinks. If unsuccessful after all retries have been exhausted: A low-pitched tone sounds. The radio exits the Emergency Alarm mode. Sending Emergency Alarms with Call This feature allows you to send an Emergency Alarm with Call to a group of radios. Upon acknowledgement by a radio within the group, the group of radios can communicate over a programmed Emergency channel. Follow the procedure to send Emergency Alarms with call on your radio. 1 Press the programmed Emergency On button or the Emergency footswitch. The green LED lights up. Other Systems 99

102 Other Systems 100 If programmed, the Emergency Search tone sounds. This tone is muted when the radio transmits or receives voice, and stops when the radio exits Emergency mode. The Emergency Search tone can be programmed by your dealer or system administrator. 2 Wait for acknowledgment. If successful: The Emergency tone sounds. The green LED blinks. 3 Press the PTT button to make the call. The green LED lights up. 4 Do one of the following: Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled. 5 Release the PTT button to listen. 6 If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. 7 Press the Emergency Off button to exit the Emergency mode. If you do not press the Emergency Off button to exit the Emergency mode, the red LED blinks and the radio stays in Emergency mode. Sending Emergency Alarms with Voice to Follow This feature allows you to send an Emergency Alarm with Voice to Follow to a group of radios. Your radio microphone is automatically activated, allowing you to communicate with the group of radios without pressing the PTT button. This activated microphone state is also known as hot mic. Your radio cannot detect a non-impres microphone that is attached to the rear accessory connector.

103 When no microphone is detected at the specified programmed connector, your radio checks the alternative connector. Here, your radio gives priority to the detected microphone. If your radio has Emergency Cycle Mode enabled, repetitions of hot mic and receiving period are made for a programmed duration. During Emergency Cycle Mode, received calls sound through the speaker. If you press the PTT button during the programmed receiving period, you hear a prohibit tone, indicating that you should release the PTT button. The radio ignores the PTT button press and remains in Emergency mode. If you press the PTT button during hot mic, and continue to press it after the hot mic duration expires, the radio continues to transmit until you release the PTT button. If the Emergency Alarm request fails, the radio does not retry to send the request, and enters the hot mic state directly. Some accessories may not support hot mic. Check with your dealer or system administrator for more information. Follow the procedure to send Emergency Alarms with voice to follow on your radio. 1 Press the programmed Emergency On button or the Emergency footswitch. The green LED lights up. 2 Once the Emergency tone sounds, speak clearly into the microphone. The radio automatically stops transmitting when: The cycling duration between hot mic and receiving calls expires, if Emergency Cycle Mode is enabled. The hot mic duration expires, if Emergency Cycle Mode is disabled. The red LED blinks. The radio remains in Emergency mode. Other Systems 101

104 Other Systems 102 Reinitiating Emergency Mode This feature is only applicable to the radio sending the Emergency Alarm. Follow the procedure to reinitiate Emergency mode on your radio. Do one of the following: Change the channel while the radio is in Emergency mode. The radio exits the Emergency mode, and reinitiates Emergency, if Emergency Alarm is enabled on the new channel. Press the programmed Emergency On button during an Emergency initiation or transmission state. The radio exits this state, and reinitiates Emergency. Exiting Emergency Mode After Sending the Emergency Alarm This feature is only applicable to the radio sending the Emergency Alarm. Your radio exits Emergency mode when: An acknowledgment is received (for Emergency Alarm only). All retries to send the alarm have been exhausted. Your radio is turned off. Your radio does not reinitiate the Emergency mode automatically when it is powered up again. Follow the procedure to exit Emergency mode on your radio. Press the programmed Emergency Off button. Text Messaging Features Your radio is able to send data, for example a text message to another radio. The Inbox is capable of storing a maximum of 30 messages. The radio exits the current screen once the inactivity timer expires. Text messages in the typing screen are automatically saved to the Drafts folder. If you long press at any time, you return to the Home screen.

105 Privacy Quick Text Messages Your radio supports Quick Text messages as programmed by your dealer. Sending Quick Text Messages Follow the procedure to send predefined Quick Text messages on your radio to a predefined alias. 1 Press the programmed One Touch Access button. 2 Wait for acknowledgment. If successful: The green LED lights up. A positive indicator tone sounds. If unsuccessful: A negative indicator tone sounds. This feature helps to prevent eavesdropping by unauthorized users on a channel by the use of a software-based scrambling solution. The signaling and user identification portions of a transmission are not scrambled. Your radio must have privacy enabled on the channel to send a privacy-enabled transmission, although this is not a necessary requirement for receiving a transmission. While on a privacy-enabled channel, the radio is still able to receive clear or unscrambled transmissions. Your radio supports two types of privacy, but only one can be assigned to your radio. They are: Basic Privacy Enhanced Privacy To unscramble a privacy-enabled call or data transmission, your radio must be programmed to have the same Privacy Key for Basic Privacy, or the same Key Value and Key ID for Enhanced Privacy as the transmitting radio. If your radio receives a scrambled call that is of a different Privacy Key, or different Key Value and Key ID, you will either hear a garbled transmission for Basic Privacy or nothing at all for Enhanced Privacy. This feature is not applicable in Citizens Band channels that are in the same frequency. Other Systems 103

106 Other Systems 104 The green LED lights up when the radio is transmitting, and blinks rapidly when the radio is receiving an ongoing privacy-enabled transmission. Some radio models may not offer this Privacy feature, or may have a different configuration. Check with your dealer or system administrator for more information. Turning Privacy On or Off Follow the procedure to turn privacy on or off on your radio. Press the programmed Privacy button. Multi-Site Controls These features are applicable when your current radio channel is part of an IP Site Connect or Capacity Plus--Multi-Site configuration. Starting Manual Site Search Follow the procedure to start manual site search when the received signal strength is poor in order to attempt to find a site with better signal.. Press the programmed Manual Site Roam button. A tone sounds. The green LED blinks. If the radio finds a new site: A positive indicator tone sounds. The LED turns off. If the radio fails to find a new site: A negative indicator tone sounds. The LED turns off. Site Lock On/Off When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site. Press the programmed Site Lock button. If the Site Lock function is toggled on: You hear a positive indicator tone, indicating the radio has locked to the current site. If the Site Lock function is toggled off: You hear a negative indicator tone, indicating the radio is unlocked.

107 Lone Worker This feature prompts an emergency to be raised if there is no user activity, such as any radio button press or activation of the channel selector, for a predefined time. Following no user activity for a programmed duration, the radio pre-warns the user via an audio indicator once the inactivity timer expires. If there is still no acknowledgment by the user before the predefined reminder timer expires, the radio initiates an Emergency Alarm. Only one of the following Emergency Alarms is assigned to this feature: Emergency Alarm Emergency Alarm with Call Emergency Alarm with Voice to Follow The radio remains in the emergency state, allowing voice messages to proceed until action is taken. See Emergency Operation on page 97 for more information on ways to exit Emergency. Check with your dealer or system administrator for more information. Bluetooth This feature allows you to use your radio with a Bluetooth-enabled device (accessory) via a Bluetooth connection. Your radio supports both Motorola and COTS (Commercially available Off-The-Shelf) Bluetooth-enabled devices. Bluetooth operates within a range of 10 meters (32 feet) line of sight. This is an unobstructed path between your radio and your Bluetooth-enabled device. It is not recommended that you leave your radio behind and expect your Bluetooth-enabled device to work with a high degree of reliability when they are separated. At the fringe areas of reception, both voice and tone quality will start to sound "garbled" or "broken". To correct this problem, simply position your radio and Bluetooth-enabled device closer to each other (within the 10-meter defined range) to re-establish clear audio reception. The Bluetooth function of your radio has a maximum power of 2.5 mw (4 dbm) at the 10- meter range. Your radio can support up to three simultaneous Bluetooth connections with Bluetooth-enabled devices of unique types. For example, a headset, a scanner, and a PTT-Only Device (POD). Multiple Other Systems 105

108 Other Systems 106 connections with Bluetooth-enabled devices of the same type are not supported. Refer to the user manual of your respective Bluetooth-enabled device for more details on the full capabilities of your Bluetooth-enabled device. If disabled via the CPS, all Bluetooth-related features are disabled and the Bluetooth device database is erased. Connecting to Bluetooth Devices Turn on your Bluetooth-enabled device and place it in pairing mode. Press the programmed Bluetooth Connect button. Your Bluetooth-enabled device may require additional steps to complete the pairing. Refer to the user manual of your Bluetooth-enabled device. A tone sounds. The yellow LED blinks. Wait for acknowledgment. If successful: A positive indicator tone sounds. If unsuccessful: A negative indicator tone sounds. Disconnecting from Bluetooth Devices Press the programmed Bluetooth Disconnect button. A positive indicator tone sounds when the device has been disconnected. Switching Audio Route between Internal Radio Speaker and Bluetooth Device Follow the procedure to toggle audio routing between internal radio speaker and external Bluetooth device. Press the programmed Bluetooth Audio Switch button. A tone sounds when the audio route has switched.

109 Auto-Range Transponder System The Auto-Range Transponder System (ARTS) is an analog-only feature designed to inform you when your radio is out-of-range of other ARTS-equipped radios. ARTS-equipped radios transmit or receive signals periodically to confirm that they are within range of each other. Your radio provides indications of states as follows: First-Time Alert ARTS-in-Range Alert ARTS-Out-of- Range Alert A tone sounds. A tone sounds, if programmed. A tone sounds. The red LED rapidly blinks. Check with your dealer or system administrator for more information. Over-the-Air Programming Your dealer can remotely update your radio via Overthe-Air Programming (OTAP) without physical connection. Additionally, some settings can also be configured via OTAP. When your radio undergoes OTAP, the green LED blinks. When your radio receives high volume data: The channel becomes busy. A negative tone sounds if you press the PTT button. Transmit Inhibit Once the programming is complete, a tone sounds, and your radio restarts (powers off and on again). Transmit inhibit feature allow users to block all transmission from the radio. Bluetooth and Wi-Fi features are available in Transmit Inhibit mode. Other Systems 107

110 Other Systems 108 Password Lock Features This feature allows you to restrict access to the radio by asking for a password when the device is turned on Accessing Radios by Using Passwords Follow the procedure to access your radio by using a password. 1 Enter the current four-digit password. The use of Emergency footswitch cancels out password input to access the radio. Use the Channel Selector Knob to enter the first digit of the password. Press and hold the Channel Selector Knob to move to the next digit. Enter the remaining digit of the password in the same manner. 2 Your radio automatically checks the validity of the password. If successful, the radio powers up. If unsuccessful: You hear a continuous tone. Repeat Step 1. After the third attempt, your radio enters into locked state. A tone sounds. The yellow LED double blinks. Your radio enters into locked state for 15 minutes. Unlocking Radios in Locked State Your radio is unable to receive any call, including emergency calls, in locked state. Follow the procedure to unlock your radio in locked state. 1 Power up the radio. Your radio restarts the 15-minutes timer for locked state. 2 Wait for 15 minutes. Your radio responds only to On/Off button in locked state. 3 Repeat the steps in Accessing Radios by Using Passwords on page 42 to access the radio. Wi-Fi Operation Wi-Fi is a registered trademark of Wi-Fi Alliance. This feature is applicable to XPR 5350e/XPR 5380e only.

111 This feature allows you to setup and connect to a Wi- Fi network. Wi-Fi supports updates for radio firmware, codeplug, and resources such as language packs and voice announcement. Turning Wi-Fi On or Off This feature is applicable to XPR 5350e/XPR 5380e only. The programmed Wi-Fi On or Off button is assigned by your dealer or system administrator. Check with your dealer or system administrator to determine how your radio has been programmed. You can turn on or turn off Wi-Fi by performing the following action. Press the programmed Wi-Fi On or Off button. Voice Announcement sounds Turning On Wi-Fi or Turning Off Wi-Fi. Connecting to a Network Access Point This feature is applicable to XPR 5350e/XPR 5380e only. The programmed Wi-Fi Status Utilities Query button is assigned by your dealer or system administrator. Check with your dealer or system administrator to determine how your radio has been programmed. When you turn on Wi-Fi, the radio scans and connects to a network access point. Press the programmed Wi-Fi Status Query button for the connection status via Voice Announcement. Voice Announcement sounds Wi-Fi is Off, Wi-Fi is On but No Connection, or Wi-Fi is On with Connection. This chapter explains the operations of the utility functions available in your radio. Squelch Levels You can adjust the squelch level to filter out unwanted calls with low signal strength or channels with a higher than normal background noise. Normal This is the default setting. Tight This setting filters out unwanted calls and/or background noise. Calls from remote locations may also be filtered out. Other Systems 109

112 Other Systems 110 Setting Squelch Levels Follow the procedure to set the squelch levels on your radio. 1 Press the programmed Squelch button. 2 One of the following tone sounds: Positive Indicator Tone Negative Indicator Tone Radio is operating in tight squelch. Radio is operating in normal squelch. Power Levels You can customize the power setting to high or low for each channel. High This enables communication with radios located at a considerable distance from you. Low This enables communication with radios in closer proximity. Setting Power Levels Follow the procedure to set the power levels on your radio. Press the programmed Power Level button. One of the following tone sounds: Positive Indicator Tone Negative Indicator Tone Radio is transmitting at low power. Radio is transmitting at high power. Turning Radio Tones/Alerts On or Off You can enable and disable all radio tones and alerts, if needed, except for incoming Emergency alert tone. Follow the procedure to turn tones and alerts on or off on your radio. Press the programmed All Tones/Alerts button. One of the following tone sounds: Positive Indicator Tone Negative Indicator Tone All tones and alerts are turned on. All tones and alerts are turned off. Turning Horns/Lights On or Off Your radio is able to notify you of an incoming call via the horns and lights feature. When activated, an incoming call sounds the horn and turns on the lights of your vehicle. This feature needs to be installed

113 through your radio rear accessory connector by your dealer. Follow the procedure to turn all horns and lights on or off on your radio. Press the programmed Horns/Lights button. One of the following tone sounds: Positive Indicator Tone Negative Indicator Tone Horns and Lights feature is on. Horns and Lights feature is off. Turning Public Address System On or Off Follow the procedure to enable or disable the internal public address (PA) system of your radio. Press the programmed Public Address button. One of the following tone sounds: Positive Indicator Tone Negative Indicator Tone The Public Address system is turned on. The Public Address system is turned off. Turning External Public Address System On or Off Follow the procedure to enable or disable the external public address (PA) system of your radio. Press the programmed Ext Public Address button. One of the following tone sounds: Positive Indicator Tone Negative Indicator Tone The external public address system is turned on. The external public address system is turned off. Voice Operating Transmission The Voice Operating Transmission (VOX) allows you to initiate a hands-free voice-activated call on a programmed channel. The radio automatically transmits, for a programmed period, whenever the microphone on the VOX-capable accessory detects voice. This feature is not applicable in Citizens Band channels that are in the same frequency. You can enable or disable VOX by doing one of the following: Other Systems 111

114 Other Systems 112 Press the PTT button during radio operation to disable VOX. Turn the radio off and then power it on again to enable VOX. Change the channel via the Scroll Up/Down buttons to enable VOX. Change the channel via the Volume/Channel Knobto enable VOX. Turn VOX on or off via the programmed VOX button. If the Talk Permit Tone is enabled, use a trigger word to initiate the call. Wait for the Talk Permit Tone to finish before speaking clearly into the microphone. See for more information. Turning this feature on or off is limited to radios with this function enabled. Check with your dealer or system administrator for more information. Turning Voice Operating Transmission On or Off Follow the procedure to turn Voice Operating Transmission (VOX) on or off on your radio. Press the programmed VOX button to toggle the feature on or off. Turning Voice Announcement On or Off This feature enables the radio to audibly indicate the current zone or channel the user has just assigned, or the programmable button the user has just pressed. This audio indicator can be customized according to customer requirements. Press the programmed Voice Announcement button. Turning Option Board On or Off Option board capabilities within each channel can be assigned to programmable buttons. A channel can support up to 6 option board features. Follow the procedure to turn option board on or off on your radio. Press the programmed Option Board button. Text-to-Speech The Text-to-Speech feature can only be enabled by your dealer or system administrator. If Text-to-Speech is enabled, the Voice Announcement feature is automatically disabled. If Voice Announcement is

115 enabled, then the Text-to-Speech feature is automatically disabled. This audio indicator can be customized per customer requirements. Setting Text-to-Speech Follow the procedure to set the Text-to-Speech feature. Press the programmed Text-to-Speech button to listen to the received text message. Turning Intelligent Audio On or Off Your radio automatically adjusts the audio volume to overcome current background noise in the environment, inclusive of both stationary and nonstationary noise sources. This is a receive-only feature and does not affect transmission audio. Follow the procedure to turn Intelligent Audio on or off on your radio. Press the programmed Intelligent Audio button. This feature is not applicable during a Bluetooth session. Turning the Acoustic Feedback Suppressor Feature On or Off This feature allows you to minimize Acoustic Feedback Suppressor in received calls. Follow the procedure to turn the Acoustic Feedback Suppressor on or off on your radio. Press the programmed AF Suppressor button. One of the following tone sounds: Positive Indicator Tone Negative Indicator Tone Acoustic Feedback Suppressor is activated. Acoustic Feedback Suppressor is not activated. Turning Trill Enhancement On or Off You can enable this feature when you are speaking in a language that contains many words with alveolar trill (rolling R ) pronunciations. Follow the procedure to turn Trill Enhancement on or off on your radio. Press the programmed Trill Enhancement button to toggle the feature on or off. Other Systems 113

116 Turning the Global Positioning System (GPS) On or Off Global Positioning System (GPS) is a satellite navigation system that determines the radio s precise location. Follow the procedure to turn GPS on or off on your radio. Press the programmed GPS button to toggle the feature on or off. Other Systems 114

117 Authorized Accessories List Authorized Accessories List 115

118 Authorized Accessories List 116 Authorized Accessories List Antennas VHF, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (HAD4006_) VHF, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (HAD4007_) VHF, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (HAD4008_) VHF, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (HAD4009_) UHF, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (HAE4002_) UHF, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (HAE4003_) UHF, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (HAE4004_) UHF, MHz, 3.5 db Gain, Through-Hole Mount, Mini-U (HAE4010_) UHF, MHz, 3.5 db Gain, Through-Hole Mount, Mini-U (HAE4011_) UHF, MHz, 3.5 db Gain, Through-Hole Mount, Mini-U (HAE4012_) UHF, MHz, 3.5 db Gain, Through-Hole Mount, Mini-U (HAE4013_) Fixed Mount GPS Active Antenna (PMAN4000_) Window Mount GPS Active Antenna (PMAN4001_) Magnetic Mount GPS Active Antenna (PMAN4002_) Combination GPS+RF, Base Only, Through-hole Mount, Mini-U (PMAN4004_) UHF, MHz, 2.0 db Gain, Through-Hole Mount, Mini-U (HAE6022_) Combination GPS+RF, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (HAF4029_) Combination GPS+RF, MHz, 3.0 db Gain, Through-Hole Mount, Mini-U (HAF4030_) Combination GPS+RF, MHz, 5.0 db Gain, Through-Hole Mount, Mini-U (HAF4032_) Combination GPS+RF, MHz, 5.0 db Gain, Through-Hole Mount, Mini-U (HAF4033_) UHF, MHz, 5.0 db Gain, Through-Hole Moun, Mini-U (with base) (RAE4004_RB) UHF, MHz, 5.0 db Gain, Through-Hole Mount, Mini-U (without base) (RAE4004_) Combination GPS/VHF, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (RAD4214_)

119 Combination GPS/VHF, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (RAD4215_) Combination GPS/VHF, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (RAD4216_) Combination GPS/VHF, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (RAD4217_) Combination GPS/VHF, MHz, 3.0 db Gain, Through-Hole Mount, Mini-U (RAD4218_) Combination GPS/UHF, MHz, 2.0 db Gain, Through-Hole Mount, Mini-U (HAE6019_) Combination GPS/UHF, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (HAE6020_) Combination GPS/UHF, MHz, 3.0 db Gain, Through-Hole Mount, Mini-U (HAE6024_) Combination GPS/UHF, MHz, 3.0 db Gain, Through-Hole Mount, Mini-U (HAE6026_) Combination GPS/UHF, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (PMAE4030_) Combination GPS/UHF, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (PMAE4031_) Combination GPS/UHF, MHz, 3.5 db Gain, Through-Hole Mount, Mini-U (PMAE4032_) Combination GPS/UHF, MHz, 3.5 db Gain, Through-Hole Mount, Mini-U (PMAE4033_) Combination GPS/UHF, MHz, 5.0 db Gain, Through-Hole Mount, Mini-U (PMAE4034_) 800/900, MHz, 1/4 Wave, Through-Hole Mount, Mini-U (HAF4025_) 800/900, MHz, 3.0dB Gain, Through- Hole Mount, Mini-U (HAF4026_) 800/900, MHz, Stubby Antenna, Through-Hole Mount, Mini-U (HAF4013_) 800/900, MHz, 5.0dB Gain, Through- Hole Mount, Mini-U (HAF4027_) For use with base PMAN4004_ only: UHF, MHz, 1/4 Wave (PMAE4039_) UHF, MHz, 1/4 Wave (PMAE4041_) UHF, MHz, 3.5 db Gain (PMAE4040_) UHF, MHz, 3.5 db Gain (PMAE4042_) UHF, MHz, 5.0 db Gain (PMAE4043_) VHF, MHz, 1/4 Wave (RAD4223_) VHF, MHz, 1/4 Wave (RAD4224_) VHF, MHz, 1/4 Wave (RAD4225_) VHF, MHz, 1/4 Wave (RAD4226_) VHF, MHz, 3.0 db Gain (RAD4227_) UHF, MHz, 1/4 Wave, Through-Hole Mount (HAE6030_) Authorized Accessories List 117

120 Authorized Accessories List 118 Audio UHF, MHz, 2.0 db Gain, Through-Hole Mount (HAE6029_) UHF, MHz, 3.0 db Gain, Through-Hole Mount (HAE6028_) UHF, MHz, 3.0 db Gain, Through-Hole Mount (HAE6027_) Telephone Style Handset (HMN4098_) Desktop Microphone (RMN5050_) Compact Microphone (RMN5052_) IMPRES 4-Way Navigation Keypad Microphone (RMN5127_) Heavy Duty Microphone with Enhanced Audio (RMN5053_) Visor Microphone with Enhanced Audio (RMN5054_) Operations Critical Wireless Earpiece, 12 Cable (NNTN8125_) Operations Critical Wireless Push-to-Talk POD (NNTN8127_) Non-Secure Wireless Headset & Push-to-Talk Device with Push-to-Talk Audio, 12-Inch Cable (NNTN8189_) Bluetooth Accessory Kit, SP, 9.5 Cable (NNTN8190_) Operations Critical Wireless Earpiece, 9.5 Cable (NNTN8126_) Wireless Covert Kit, includes two sets of 2-Wire Earbuds (1 Black and 1 White), 1-Wire Earbud (Black), and a 3.5 mm Adapter to plug into any offthe-shelf headphones (NNTN8296_) [3] Wireless Neckloop Y-adapter and retention hook for Completely Discreet Kit (NNTN8385_) [3] HK200 Bluetooth Headset (89409N) Compact Microphone Replacement Cable ( B07) Heavy Duty/Keypad Microphone Replacement Cable ( B10) Completely Discreet Earpiece Kit (RLN4922_) [3] XBT Behind-the-Neck, Non-Secure Wireless Heavy Duty Headset (RLN6490_) XBT Overhead, Non-Secure Wireless Heavy Duty Headset (RLN6491_) MOTOTRBO Bluetooth Accessory Kit with NA Power Supply (RLN6500_) Swivel Earpiece with In-Line Microphone for Bluetooth Accessory Kit Pod, Pack of 3 (RLN6550_) [3]

121 Cables Flexible Fit Swivel Earpiece with Boom Mic (PMLN7181_) [3] Flexible Fit Swivel Earpiece with Boom Mic, Multipack (PMLN7203_) [3] Power Cable to Battery, 10-foot (3-metre) Cable, 15 amp (1 25 Watt) (HKN4137_) Power Cable to Battery, 10-foot (3-metre) Cable, 20 amp (1 45 Watt) (HKN4191_) Power Cable to Battery, 20-foot (6-metre) Cable, 20 amp (1 45 Watt) (HKN4192_) Mobile and Repeater Rear Accessory Connector Universal Cable (PMKN4018_) Ignition Sense Cable (RKN4136_) Mobile Mic Extension Cable, 10 feet (PMKN4033_) Mobile Mic Extension Cable, 20 feet (PMKN4034_) Mobile Front (MMP) Programming Cable (HKN6184_) MAP Programming Cable (PMKN4010_) MAP Programming and Test Cable (PMKN4016_) Remote Mount (3-metre) Cable (PMKN4143_) Remote Mount (5-metre) Cable (PMKN4144_) Desktop Accessories Radio Power Cable for GPN6145 (GKN6266_) Desktop Tray without Speaker (GLN7318_) Desktop Tray with Speaker (RSN4005_) Switchmode Power Supply (1 25 Watt Models) (CE marked) (GPN6145_) Power Supply and Cable (HPN4007_) Hardware Kit for Rear Accessory Connector (PMLN5072_) US Line Cord ( A04) Mounting Kits In Dash (DIN) Mounting Kit (RLN6465_) Low Profile Trunnion Kit (RLN6466_) High Profile Trunnion Kit (RLN6467_) Key Lock Trunnion Kit (RLN6468_) Authorized Accessories List 3 Your radio is compatible with the accessories listed here. Contact your dealer for details. 119

122 Low Profile Trunnion Bag (RLN6469_) Remote Mount Transceiver Interface (PMLN6402_) Remote Mount Control Head Interface (PMLN6403_) Speakers 13-Watt External Speaker (RSN4002_) 7.5-Watt External Speaker (RSN4003_) 5-Watt External Speaker (RSN4004_) IMPRES Mobile MAP Non-PC Adapter (PMKN4070_) Surge Protector, Tower Mount Kit (DQT1) Surge Protector, Coax Protector Bulkhead (DSISB50LNC2MA) Generic Option Board (PMLN5718_S) Operations Critical Wireless 1-Wire Surveillance Kit with translucent tube (PMLN7052_) [4] Authorized Accessories List 120 Miscellaneous Accessories PL259/Mini-U Antenna Adapter, 8-foot (2.4-metre) Cable (HKN9557_) Microphone Hang Up Clip (All Microphones) (HLN9073_) Universal Microphone Hang Up Clip (All Microphones) (HLN9414_) Push Button PTT (RLN5926_) Emergency Footswitch (RLN5929_) IMPRES Mobile MMP Non-PC Adapter (PMKN4072_) 4 Your radio is compatible with the accessories listed here. Contact your dealer for details.

123 Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Operating Frequency Requirements A radio designated for shipboard use must comply with Federal Communications Commission Rule Part 80 as follows: on ships subject to Part II of Title III of the Communications Act, the radio must be capable of operating on the MHz frequency. on ships subject to the Safety Convention, the radio must be capable of operating: in the simplex mode on the ship station transmitting frequencies specified in the MHz frequency band, and in the semiduplex mode on the two frequency channels specified in the table below. Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters. Additional information about operating requirements in the Maritime Services can be obtained from the full text of FCC Rule Part 80 and from the US Coast Guard. Table 1: VHF Marine Channel List Channel Number Frequency (MHz) Transmit Receive * Maritime Radio Use in the VHF Frequency Range 121

124 Maritime Radio Use in the VHF Frequency Range ** ** ** * * * * ** *** *** 76 *** *** 77**

125 * * * * Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters. ** Low power (1 W) only. *** Guard band. A in the Receive column indicates that the channel is transmit only. Declaration of Compliance for the Use of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 7.3. Technical Parameters for Interfacing External Data Sources Input Voltage (Volts Peak-topeak) Max Data Rate RS232 USB SB V 3.6V 5V 28 kb/s 12 Mb/s 9.6 kb/s Impedance 5000 ohm 90 ohm 120 ohm Maritime Radio Use in the VHF Frequency Range 123

126 Limited Warranty 124 Limited Warranty MOTOROLA COMMUNICATION PRODUCTS I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG: MOTOROLA SOLUTIONS, INC. ( MOTOROLA ) warrants the MOTOROLA manufactured Communication Products listed below ( Product ) against defects in material and workmanship under normal use and service for a period of time from the date of purchase as scheduled below: Digital Mobile Radios Product Accessories 24 Months 12 Months MOTOROLA, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty. Replaced parts or boards are warranted for the balance of the original applicable warranty period. All replaced parts of Product shall become the property of MOTOROLA. This express limited warranty is extended by MOTOROLA to the original end user purchaser only and is not assignable or transferable to any other party. This is the complete warranty for the Product manufactured by MOTOROLA. MOTOROLA assumes no obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA. Unless made in a separate agreement between MOTOROLA and the original end user purchaser, MOTOROLA does not warrant the installation, maintenance or service of the Product. MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment is expressly excluded from this warranty. Because each system which may use the Product is unique, MOTOROLA disclaims liability for range, coverage, or operation of the system as a whole under this warranty.

127 II. GENERAL PROVISIONS This warranty sets forth the full extent of MOTOROLA'S responsibilities regarding the Product. Repair, replacement or refund of the purchase price, at MOTOROLA s option, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. III. STATE LAW RIGHTS: SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY. This warranty gives specific legal rights, and there may be other rights which may vary from state to state. IV. HOW TO GET WARRANTY SERVICE You must provide proof of purchase (bearing the date of purchase and Product item serial number) in order to receive warranty service and, also, deliver or send the Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by MOTOROLA through one of its authorized warranty service locations. If you first contact the company which sold you the Product (e.g., dealer or communication service provider), it can facilitate your obtaining warranty service. You can also call MOTOROLA at US/Canada. Limited Warranty 125

128 Limited Warranty 126 V. WHAT THIS WARRANTY DOES NOT COVER 1 Defects or damage resulting from use of the Product in other than its normal and customary manner. 2 Defects or damage from misuse, accident, water, or neglect. 3 Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or adjustment. 4 Breakage or damage to antennas unless caused directly by defects in material workmanship. 5 A Product subjected to unauthorized Product modifications, disassembles or repairs (including, without limitation, the addition to the Product of non-motorola supplied equipment) which adversely affect performance of the Product or interfere with MOTOROLA's normal warranty inspection and testing of the Product to verify any warranty claim. 6 Product which has had the serial number removed or made illegible. 7 Rechargeable batteries if: any of the seals on the battery enclosure of cells are broken or show evidence of tampering. the damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is specified. 8 Freight costs to the repair depot. 9 A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product, does not function in accordance with MOTOROLA s published specifications or the FCC certification labeling in effect for the Product at the time the Product was initially distributed from MOTOROLA. 10 Scratches or other cosmetic damage to Product surfaces that does not affect the operation of the Product. 11 Normal and customary wear and tear. VI. PATENT AND SOFTWARE PROVISIONS MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a United States patent, and MOTOROLA will pay those costs and damages finally awarded against

129 the end user purchaser in any such suit which are attributable to any such claim, but such defense and payments are conditioned on the following: 1 MOTOROLA will be notified promptly in writing by such purchaser of any notice of such claim, 2 MOTOROLA will have sole control of the defense of such suit and all negotiations for its settlement or compromise, and 3 Should the Product or parts become, or in MOTOROLA s opinion be likely to become, the subject of a claim of infringement of a United States patent, that such purchaser will permit MOTOROLA, at its option and expense, either to procure for such purchaser the right to continue using the Product or parts or to replace or modify the same so that it becomes non-infringing or to grant such purchaser a credit for the Product or parts as depreciated and accept its return. The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA. MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts furnished hereunder with software, apparatus or devices not furnished by MOTOROLA, nor will MOTOROLA have any liability for the use of ancillary equipment or software not furnished by MOTOROLA which is attached to or used in connection with the Product. The foregoing states the entire liability of MOTOROLA with respect to infringement of patents by the Product or any parts thereof. Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for copyrighted MOTOROLA software such as the exclusive rights to reproduce in copies and distribute copies of such MOTOROLA software. MOTOROLA software may be used in only the Product in which the software was originally embodied and such software in such Product may not be replaced, copied, distributed, modified in any way, or used to produce any derivative thereof. No other use including, without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such MOTOROLA software or exercise of rights in such MOTOROLA software is permitted. No license is granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights. Limited Warranty 127

130 VII. GOVERNING LAW This Warranty is governed by the laws of the State of Illinois, U.S.A. Limited Warranty 128

131

132 Motorola Solutions, Inc East Algonquin Road Schaumburg, Illinois U.S.A. MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners Motorola Solutions, Inc. All rights reserved. Wi-Fi is a registered trademark of Wi-Fi Alliance. May * * GE

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