Cross-Border Interoperability Report Overview CANUS CIWG Meeting

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1 Cross-Border Interoperability Report Overview CANUS CIWG Meeting June 21, 2016 Eric Torunski CITIG Executive Director Barry H. Luke NPSTC Deputy Executive Director

2 Presentation Overview Current Cross Border Issues Cross Border Historical Review NPSTC-CITIG White Paper Recommendations for CANUS CIWG Summary 2

3 NPSTC-CITIG Working Group Emergency Vehicle Cross Border Best Practices Outreach report for public safety agencies Highlight recommendations for efficient and timely border crossings by emergency medical services (EMS) and fire agencies during an emergency. Pre-clearance of public safety personnel roster. Communication to CBP/CBSA of pending arrival of emergency vehicle. Coordination with CBP/CBSA on best policies for crossing and return. 3

4 NPSTC-CITIG Working Group Public Safety Interoperability Channel Inventory Reviewing Canada s Innovation, Science and Economic Development (Industry Canada) Technical Bulletin TR-8. Create an outreach document highlighting the TR-8 information and related FCC information. Advocate for the identification of State I/O channels that are authorized above Line A, to be leveraged for cross border communications. 4

5 NPSTC-CITIG Working Group Cross Border 911 Data Sharing Creating outreach report to provide guidance to Public Safety Answering Point (PSAPs) on how to access customer account data and location data during an emergency. Windsor PSAP incident in which US carriers advised they could not share data with a Canadian public safety agency. Coordination with US Department of Justice, Verizon, AT&T Coordination with Bell Canada and Canadian Radio and Television Commission (CRTC) 5

6 NPSTC-CITIG Working Group Cross Border 911 Data Sharing, continued Technical and Operational Challenges US citizen roamed from the US commercial carrier to the Canada commercial carrier. Location data is stored in different systems based on whether a 911 call was placed or if this is a third party call. PSAPs are not versed in dealing with a commercial carrier in a different country. 6

7 NPSTC-CITIG Working Group Cross Border 911 Data Sharing, continued Information Needed: Customer Account Data Location Data (either GPS coordinates or cell tower ping) Three types of emergency events: 911 call placed to PSAP exigent circumstance Third party call placed to PSAP exigent circumstance Law Enforcement request to aid a criminal investigation 7

8 NPSTC-CITIG Working Group Cross Border Communications Presentations State of Minnesota/Ontario State of Michigan/Ontario State of Maine/New Brunswick CAUSE IV Experiment 8

9 NPSTC-CITIG Working Group Cross Border Base Station Licensing Awaiting FCC/ISED action Create outreach report highlighting information 9

10 Historical Progress A quick review of where we have been: 2010 Department of Homeland Security (DHS) Office of Emergency Commutations (OEC) Cross Border Priority Areas Cross Border scenario use cases NPSTC-CITIG Cross Border Report recommendations 10

11 2010 Cross Border Meeting DHS-OEC and Public Safety Canada 10 priority areas were identified for further study: 1. Creation of the Canadian/American communications interoperability coordinating body. 2. Creation of a cross border communications working group. 3. Development of the interoperability mandate within both governments (Public Safety Canada and the Department of Homeland Security). 4. Formal identification of cross border interoperability channels available border wide through the creation of a working group. 5. Identification and address of legal hindrances that prohibit sharing of radio frequencies, personnel, and resources from working across state, provincial, and national borders. 6. Creation of a stakeholder map and service inventory. 7. Appointments of a cross border communications interoperability coordinator from each province and at the federal level equivalent to the Statewide Interoperability Coordinators (SWIC) in the U.S. 8. Identification and engagement of cross border champions. 9. Development of information-sharing inventory. 10. Development of draft model MOU for routine cross border use of licensed spectrum. 11

12 2010 Cross Border Meeting DHS-OEC and Public Safety Canada Three scenarios were identified which needed immediate action. 12

13 Scenario 1 Operation of mobile and/or portable radio transceivers on the other side of the border in the direct (non-repeater mode) Canada United States 13

14 Scenario 2 Use of base station repeaters on the other side of the border to interoperate with public safety officials in the other country. 14

15 Scenario 3 Use of base station repeaters on the other side of the border to communicate with public safety officials in their own country. 15

16 2015 Cross Border White Paper Summary Current issues Regulatory environment Cross-border interoperability excellence Document library 31 recommendations broken down by lanes of the continuum: Governance Standard Operating Procedures Technology (voice and data) Training and Exercises Usage 16

17 Cross Border White Paper Recommendations 17

18 Governance 1.1 Establish a federal body within Canada with provincial entities to promote interoperability within Canada and across the border, informed by local, provincial and federal committees. 1.2 Develop model MOUs that are legally sufficient to codify relationships between U.S. and Canadian first responder organizations. These would include permission to access/use radio systems; operational and tactical response policies; and other elements of emergency response coordination. 1.3 Share existing governance agreements as examples of best practice models for local agency MOUs. 18

19 Governance 1.4 Connect funding strategies to implementation of best practices using proven solutions. 1.5 Leverage the authority of the CANUS CIWG to advocate for cross border communications initiatives. 1.6 Encourage enhanced relationship building at all levels: State and Provincial outreach to local public safety agencies Encourage local agencies operating near the border to adopt a know your neighbor Encourage U.S. statewide interoperability coordinators (SWICs) and Canadian provincial interoperability officers to coordinate cross border work plans. 19

20 SOPs 2.1 Work collaboratively with the FCC and Industry Canada to understand existing regulatory processes and potential for improvements. 2.2 Codify a radio technology standard for cross border voice communications to ensure reliable operations (e.g. when should analog be used, when should P25 digital be used, how should encryption be used, etc.). 2.3 Explore the ability for Canada to adopt a rule that mirrors FCC Rule which would allow a mutual aid radio permit to be issued to a U.S. based first responder, allowing them to transmit on a Canadian frequency when responding to a request for emergency assistance. 20

21 SOPs 2.4 Share existing joint SOP s which may be reused as a cross border SOP template. 2.5 Develop an information guide on how to navigate the regulatory process, for cross border frequency licensing requests. 2.6 A model operational policy template should be created which will identify an ordered sequence of interoperability solutions (what channels and systems are used in what order and by whom). 2.7 A new section of the U.S. National Interoperability Field Operations Guide (NIFOG) should be created to include border area interoperability channels. 21

22 SOPs 2.8 Increase awareness of interoperability solutions and regulatory requirements, via distribution of this report, to all public safety agencies and authorities that operate near the border. 2.9 Ensure common channel naming between U.S. and Canadian first responders to ensure interop success Encourage states to create a Border Interoperability Plan and a Border Interoperability Guide Encourage a nationally standardized approach for emergency vehicle border crossings by U.S. CBP and Canada s CBSA, including personnel credentialing and notification processes. 22

23 Technology 3.1 Identify a single frequency for waterway operations to support the Bi- National Ship Rider Program and to enhance communications between the various personnel who participate in this program. 3.2 Determine available frequencies at the State/Regional level to support cross border communications between U.S. and Canadian first responders. 3.3 Examine NG9-1-1 deployments in the U.S. and Canada to ensure a technology framework is created for sharing emergency data in real time across the border. 23

24 Technology 3.4 Research emerging broadband data technology to ensure that cross border data interoperability can be achieved and that first responders can leverage deployable and fixed data systems as authorized. 3.5 Continue to monitor and report on Border Interoperability Demonstration Projects to expand awareness of proven solutions. 3.6 Develop a technology roadmap that examines the impact of new systems and solutions 3.7 Recommend the creation of a technology life cycle and enhancement roadmap. 24

25 Training & Exercises 4.1 Training should be given to all first responders on the operability of their radio equipment, as well as the interoperability components of their device. 4.2 Training should occur on use of the technology and on awareness of the policy that governs the technologies use. Differences in policy and procedure between the two countries should be identified. 4.3 Bi-National training exercises should occur on a regular basis. 4.4 Training exercises should involve local, state/provincial and federal level agencies. 25

26 Usage 5.1 Recommend that steps be taken to codify the use cross border solutions on a daily basis. This should be a day to day usage of these systems and procedures vs. only during a major event. 5.2 Examine how to leverage U.S. and Canadian Federal I/O solutions to support local first responders, including IP gateway solutions. 5.3 Determine how to organize available communications resources into a, shareable database for use by public safety responders of both countries, similar to how CASM is used in the U.S.. 26

27 Summary Encourage CANUS CIWG to continue their work on cross border initiatives. Including recommendations from the Cross Border Final Report. NPSTC and CITIG offer to continue working with the CIWG as it transitions into a new program. NPSTC-CITIG Cross Border Working Group continues to meet and address issues and concerns. 27

28 Thank You! Questions? 28

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