Avtec Scout Dispatching Consoles for Public Safety

Transcription

1 Avtec Scout Dispatching Consoles for Public Safety P R OV E N T R U ST E D RELIABLE

2

3 SCOUT THE TRUE IP CONSOLE For more than 35 years, Avtec has provided radio dispatch consoles for mission-critical operations centers. With the fourthgeneration Scout TM console system, Avtec continues its legacy of providing proven, trusted, and reliable solutions to clients around the world. PROVEN Whether considering a replacement strategy for existing radio dispatch consoles, or implementing a new communication center, choosing a partner with extensive industry references and a technology solution with a proven reputation is critical. TRUSTED Accepted for its open architecture, flexible design, and ease of integration, Scout has become the console of choice for many major radio manufacturers. In addition, clients recognize and place trust in Avtec to extend their command center operations. RELIABLE Avtec s track record reflects a distinguished tradition of uninterrupted product support. All four generations of console products remain in service at client locations worldwide to this day. Avtec Scout consoles are limited only by our imagination. If we can think it, Scout can do it. CAPTAIN MATTHEW LITTLETON, ANDERSON COUNTY, SHERIFF S OFFICE

4 THE SCOUT CONSOLE SYSTEM The Avtec Scout console is a standards-based, vendor-agnostic, software platform that is deployed worldwide in mission-critical environments. The efficient, reliable, and secure Scout system functions on commercially available hardware and is compatible with industry-leading technologies. Scout is mobility-enabled so it can function anywhere connectivity is present. Avtec provides regular software updates to ensure Scout will never be obsolete. We re very proud of our decision to go with the Avtec product. Not only has it increased our reliability it has improved the public safety communications in Buncombe County. It has future-proofed our investment so we can integrate new technologies as they come to market. BRYAN DILLINGHAM, NETWORK COMMUNICATIONS MANAGER, BUNCOMBE COUNTY

5 KEY BENEFITS OF SCOUT CONSOLE SYSTEMS MAXIMUM UPTIME Resilient, scalable architecture Redundant IP links Hot standby with automatic failover No need to reboot after uploading updates Fault tolerant a single point of failure will disable no more than one endpoint or one console position Centralized system management, diagnostics, and reporting tools for large-scale and multi-site systems FIRST RESPONDER SAFETY Talkgroup support allows you to listen to all sides of conversations Collaboration with peers and supervisors Monitor multiple channels simultaneously Situational awareness with mobile solution OPERATIONAL EFFICIENCY Simultaneous support for multiple radio technologies, including statewide systems Supports single site and multi-site radio configurations across wide areas using an IP network Advanced telephony with deep integration into IP phone systems from Cisco, Avaya, NEC, and others Maintains standard operating procedures and dispatch center workflows through system configurability ROBUST DISPATCHING FEATURES User interface can be designed to mirror legacy system to reduce dispatcher training Dispatchers can log in from anywhere and get their specific configuration Supervisor Takeover PTT Override Activity History Instant Recall Recorder (IRR) Tone Voice Paging Emergency Group Call (Man Down) ADVANCED FEATURES The Scout console system integrates advanced features, including AVL/ GPS, mapping, texting, and geofencing (with neoterra Systems neoconnex Fleet Manager).

6 SCOUT S FLEXIBLE INTERFACE SUPPORTS MULTIPLE RADIO TECHNOLOGIES Scout s flexible, driver-based protocol interface enables it to easily support both conventional and trunked radio technologies, with drivers for new systems introduced through regular software upgrades. Scout supports and certifies APCO P25 AFSI (conventional), DFSI (conventional), and CSSI (trunked) interfaces with P25 radio manufacturers. Scout offers multiple direct IP interfaces into next generation DMR technologies, including: IDAS, MOTOTRBO, and NEXEDGE. Avtec partners with the leading DMR and NXDN radio manufactures to offer Scout as part of a completely integrated, turn-key console solution. Avtec ensures that radio and telephony interfaces remain current with firmware updates by partnering closely with leading radio and telephony companies and releasing new features through software upgrades. TM NXDN CERTIFIED SERVICE PROVIDER PROGRAM EXTENDS AVTEC S NETWORK While Avtec offers direct turn-key solutions for clients, many Scout systems are deployed and serviced by Avtec s select network of certified channel partners. Avtec s Certified Service Provider Program ensures that channel partners are equipped with the most up-to-date and accurate information and training. CONNECTING WITH OTHER SYSTEMS SCOUT INTEGRATES WITH OTHER APPLICATIONS TO EXTEND SYSTEM DESIGNS AVL and texting Archival recording with metadata Auxiliary I/O for remote control/status indication Web-based video feeds and information portal IP-based PBX for telephony integration Legacy analog and digital Land Mobile Radio (LMR) radio systems for seamless migration

7 Avtec Inc., based in Lexington, S.C., is the manufacturer of Scout the nation s leading independent missioncritical voice dispatch console. Since 1979, Avtec has provided communications solutions for the public safety, energy, transportation, business, and government markets. D E E P RO OT S IN D I S PAT C H C O N SO L ES For more than 35 years, Avtec s sole focus has been to design and build the industry s leading voice dispatch consoles. The company is independently owned, which allows Scout s wireline interface to be integrated and certified with more radio and telephony technologies than any other console system. SU C C ES S F U L PROJ EC T T R AC K R EC O R D Avtec has successfully deployed thousands of Scout consoles worldwide. U.S.-B A S E D M A N U FAC T U RIN G, S E RV I C E, A N D SU PP O RT Avtec consoles are designed, built, and supported in the United States. Clients and channel partners can count on 24x365 support from a dedicated team.

8 Inter-agency communications are one of the key factors for success for large scale operations. The flexibility given to us by the Avtec console enables us to communicate with agencies outside of Nassau County. VINCENT KEHOE, NASSAU COUNTY BUREAU OF FIRE & RESCUE SERVICES Clear voice communication is critical to the safety and success of our missions, and Avtec delivered the clarity we demand. SCOTT B. MALIZIA, CAROLINAS MEDICAL CENTER, MEDCENTER AIR Innovation Place Lexington, SC