IP/Console

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1 IP/Console IP Console is a full-featured Radio Control over IP (RCoIP) dispatch solution for SMARTNET, Project 25, EDACS TM, DMR, other Land Mobile Radio and Commercial Push to Talk Systems. Applications Dispatch Console Replacement for an Existing Radio System Consolidating Dispatch Operations from Multiple Locations to a Single Location Interoperability and Dispatch for Disparate Radio Systems in Neighboring Counties Backup or Mobile Dispatch Dispatch Center Load Sharing Features at a Glance Customizable Interface Scalable Supports Most Radio Systems Compatible with Commercial Equipment Intuitive Patch Management Fault-tolerant Architecture Critical Communications Support

2 Key Features Customizable Interface IP Console increases efficiency and response time through a completely flexible user interface that may be customized to each dispatcher s unique responsibilities. Interface designs may be saved and recalled at any dispatch position. Scalable Solution IP Console is a cost effective solution that is designed to meet the needs of your growing organization. The Catalyst IP Console is scalable so that you can easily add additional dispatchers, radio channels, and even radio systems without forklifting your investment in equipment, configuration, and training. Support for Major Radio Systems IP Console does not require you to change your existing radio network infrastructure. IP Console can be an overlay system, adding Gateways and PC dispatch positions to your existing radio infrastructure or your future radio infrastructure, and tying these together over IP-based networks. IP Console is ideal for consolidating multiple dispatch centers into a single center. Compatible with Commercial Equipment Catalyst provides a full line of accessories for IP Console including footswitch, microphones, speakers, and a telephony control unit. IP Console is also compatible with commercial off-the-shelf components from a variety of manufacturers. Applications Console Replacement for Existing Radio System Because Catalyst has support for most radio systems we can fit your existing radio system without major equipment overhaul. Extend the life of your existing radio system by overlaying a new advanced dispatch console. Consolidate Multiple Dispatch Operations Consolidate dispatching operations under one roof with a Catalyst system and improve overall effeciency. Multiple Radio System Dispatch and Interoperability The Catalyst system connects disparate radio systems through an IP network. Communicate with neighboring counties regardless of the radio system that they use. Connect to a regional or state-wide radio system using P25 CSSI. Backup or Mobile Dispatch IP Console can be used with Catalyst s thin Desktop Dispatch client and has low bandwidth requirements so it can easily be adapted as a mobile solution or a backup dispatch solution. Dispatch Center Load Sharing Share the load between dispatch centers for peak hours, special events, and after-hours. Intuitive Patch Management IP Console is fully integrated with Catalyst s interoperability solution, IntelliLink. IntelliLink allows for the creation of interoperable patches between radio channels, talk groups, or even disparate radio systems. Creating, modifying, activating, and tearing down patches can be accomplished in seconds. Fault-tolerant and Network Friendly Architecture IP Console is a peer-to-peer network architecture, allowing any organization that is part of a patch scenario to establish the patch, or elect to not be part of the patch. IP networks allow for alternate routing of packets. If a packet-switched connection is broken, the IP packets can be re-routed along another path. The IP-based network approach distributes the routing function across many devices, reducing the risk of losing messages. Critical Communications Support Catalyst offers a number of support packages to best meet your organization s needs. Qualified technicians are available 24 hours a day, 365 days a year to ensure your system meets critical communication needs.

3 User Interface Main Console IP Console is a powerful and flexible full-featured Radio over IP dispatch and interoperability solution. The user interface is completely customizable by the system administrator for each dispatcher or dispatch position. This significantly increases dispatcher efficiency and minimizes errors. For example, if a particular dispatcher is only responsible for a particular set of radio system users, his interface can be limited to just those systems. Once created, the user interface can be saved and recalled at any dispatch seat. Since each radio gateway is represented by a single radio module, the system provides one-click dispatching for a variety of channels or talk groups. Multiple modules may be selected for transmission through IP Console s simulselect feature. Select and unselect audio is available to each dispatcher, including individual volume controls for each module. Additional unselected speakers may be added in pairs of two. Application Specific Modules Not only does Catalyst IP Console allow for custom layouts, it is also the only dispatch software that allows fully customizable radio resources. Catalyst can provide a variety of application specific modules and smart buttons through its dynamic new module creation resource.

4 Call History with Instant Call Playback Take greater control of a dispatch operation with a call history panel. IP Console s call history window shows critical information from the caller, including emergency status. An optional call recording module is available to record audio for immediate or subsequent playback. Advanced Patching Catalyst patches are implemented between Gateways and do not rely on the Console to be connected once the patch is established, eliminating single point failures and bottlenecks. Patches can be implemented in four different ways and system administrators can allocate the privilege for each method based on user log-in and function. Ad Hoc Patches can be created on the fly with a mouse or touch screen. Favorite Patches can be preconfigured and named by an authorized person and later activated and deactivated by authorized dispatchers who simply click the corresponding button. All preconfigured Patches can be viewed, activated, and deactivated from the optional Patch Management Window. The full power of the IntelliLink software module can be optionally added to any console for the creation of advanced patch scenarios including channel specific and uni-directional patches. Powerful Paging Module Analog paging tones can be pre-programmed and later activated with a single button click. Multiple pages can be stacked for transmission by one or more channels or talk groups and their progression is color coded. Single pages can be steered to any Gateway/System (Zone)/Channel or Talk Group (Mode).

5 System Architecture The Catalyst architecture is designed from the ground up as a combination hardware and software solution to provide ease of use, system flexibility, and functionality, along with ease of system maintenance. Its distributed and robust architecture with no central switch is built to minimize the impact of a failure of any system component. The system consists of advanced radio gateway servers and remote client user interface software connected through a wide area network (WAN). Overview of Operation Proprietary radio system voice and control messages are received by a base station or a donor radio and are translated by Catalyst Gateways into UDP packets (voice) and TCP/IP packets (control). These IP packets are then fed to a WAN and can be controlled by an end user (Dispatcher) using IP Console. A multitude of Catalyst gateways are available to support the variety of proprietary land mobile radio networks available in the market, such as P25, SMARTNET, EDACS, and conventional, as well as PTT based mobile phones, such as those offered by Verizon Wireless. There is no architectural limit to the number or type of Catalyst gateways that can be placed in a system, and there are no limitations to the physical distance between gateway locations or IP Console locations. Catalyst Gateways allow for connectivity from a wide range of proprietary and non proprietary radio systems, including the ones shown here. P25 Interoperability Management IntelliLink TM SMARTNET Catalyst provides interoperability with the nation s largest PTT network Desktop Dispatch TM WAYNE COUNTY SIP Telephony, Collaboration, Tablets, Etc Supplementary Dispatch GASTON COUNTY Firewall EDACS TM Backup Dispatch IP Console TM Primary Dispatch IP Console TM Administration LAUDEN COUNTY Standards Catalyst provides a standards-based solution in all three core technology areas: Networking: Our Session Initiation Protocol (SIP) and Real Time Protocol (RTP) interface allows interoperability with complementary communications tools like IP Telephones, Collaboration solutions, tablets, etc. from a variety of manufacturers. Connectivity between dispatchers and radios can be via your existing Internet Protocol (IP) network Catalyst is compatible with routers, switches, and other networking equipment from a variety of manufacturers. Mobile Radio: Catalyst supports Project 25 (P25) - including the Console Sub-System Interface (CSSI), the Fixed Station Interface (FSI), and the Common Air Interface (CAI), Digital Mobile Radio (DMR), and legacy standards like EIA Tone Control. Hardware: Our solutions can run on commercial off-the-shelf (COTS) hardware that is available from multiple vendors.

6 Advanced Gateway Technology At the heart of the Catalyst system is Catalyst s industry leading gateway technology. Unlike most competitive gateways, a Catalyst gateway is far more than a mechanism for converting voice to IP and IP to voice. Catalyst s advanced gateways perform a host of functions to meet the extreme requirements for critical communications. A Radio Frequency Sub-System (RFSS), base station, repeater, control station, mobile radio, or cellular PTT handset (RF Device) can be connected to a Catalyst Gateway. 2 or 4 Wire Audio or VoIP UDP Voice Packets Radio Control TCP/IP Control Packets RF Device Catalyst Gateway IP Network Most Catalyst gateways employ two connections to the RF Device - a 2 or 4 wire audio connection which is converted to UDP packets and a data connection which is converted to TCP/IP packets. UDP is an effective and bandwidth efficient method of sending voice. However, TCP/ IP is required for control messages in critical communications. When a command is issued to a Catalyst gateway to perform a function such as to change systems or channels or stop transmitting, the gateway provides feedback to the system to ensure the state change has been completed. CSSI and FSI gateways employ a single ethernet connection for both voice and control. A second example of how a Catalyst gateway ensures successful communications is the ability for a Catalyst gateway to know when its donor radio has been assigned a channel. If there is no channel available, the gateway automatically buffers the audio and only begins transmission when audio can be safely routed. Competitive systems can lose portions of transmissions, which is unacceptable in critical communications. Additional Benefits of Catalyst s Advanced Gateway Technology: Full radio control provides for valuable features such as automatic change of channels or talk groups. If a radio is tuned to a channel or talk group which is different from what is intended for a transmission, the gateway will automatically buffer the audio while it automatically re-tunes the radio channel to begin appropriate transmission for interoperability calls. Catalyst solutions are compatible with a variety of radio models and Catalyst works with the radio manufacturer to provide supported, advanced control. Contact Catalyst to address your unique requirements. Simple to very complex radio patches can be created with a few clicks of a mouse using the optional IntelliLink module. The Catalyst solution provides valuable flexibility to the Florida Highway Patrol. Dispatchers in the mobile command vehicle can operate stand-alone with the on-board gateways and can connect to fixed gateways in another part of the state. Likewise dispatchers across the state of Florida can connect to the Gateways on the bus as well as the fixed gateways. These connections can be made through a variety of data services providing incredible resiliency. Patches may be channel or talk-group specific, may be uni or bidirectional, and may involve up to 8 audio paths. Catalyst s digital interface provides for the dispatcher at the console location to receive critical parameters such as unit ID and emergency. Each gateway stores and records call history and audio files for playback with the optional voice recording module. Alerts and pages are stored on the gateway and pushed out to the radio network upon request from any dispatch position, avoiding the distortion that occurs when pure tones are sent across an IP network. Catalyst gateways pass audio intelligently between each other. Bottlenecks at the console are eliminated. - Major Williams, Florida Highway Patrol

7 Gateway Support Catalyst can provide a variety of interfaces to most radio systems to best address your unique needs. For some radio systems, like P25, we offer a hardwired connection to the infrastructure. For others we can provide a wireless interface using a control station, mobile radio, or cell phone. Interoperability, paging, SIP connectivity, instant cell recording and other features are available for all radio systems. Notable features that are specific to the radio interface are listed below. Contact Catalyst for additional information. Radio Systems Supported: P25: CSSI, FSI, CAI SMARTnet SmartZone TM EDACS TM DMR, MDC 1200, NEXEDGE, FleetSync TM, LTR Features Unit ID/Alias Emergency 100s of Talkgoups or Channels Scan Private (Individual) Call And More Push-To-Talk *Feature sets vary with radio system, donor radio, and interface. Contact Catalyst to discuss your unique needs. Complete Solution Complete Line of Quality Accessories Telephony Control Unit Headsets Gooseneck and Desk Microphone External Speakers Foot Switches Auxillary Input/Output Touchscreen and Traditional Monitors Critical Communications Support Catalyst offers a number of support options to meet your organization s specific needs, including a professional technical phone support staff available 24/7 yearound. Also provided are a software update service, technical field support, and installation services Recommended Minimum Specifications INTEL i5 Processor 3 Gb RAM 120 Gb HD NIC (NDIS Compatible) Sound Card Windows 7 32/64 bit or XP 32 bit *Specifications for IP Console workstation. Contact Catalyst for the latest requirements.

8 Graves Mill Road Mail Stop D Forest VA CCTI

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