Winegard Dealer Training

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Winegard Dealer Training 1 1 Literature and POP Materials 2 Winegard History 3 Meet Mike, the Trainer 4 Cables, Connectors and Tools 6 Satellite TV Basics 2 Satellite TV Antennas 11 Satellite TV

1 Winegard Dealer Training 1 1 Literature and POP Materials 2 Winegard History 3 Meet Mike, the Trainer 4 Cables, Connectors and Tools 6 Satellite TV Basics 2 Satellite TV Antennas 11 Satellite TV Antenna 12 TRAV LER Antennas 3 DIRECTV SWM Technology Guide 22 SWM Technology Guide 27 Trav ler Antennas 29 Roof-Mounted Dome Antennas 33 Trav ler with Dome Antennas 35 Portable Antennas 4 Portable Antennas 39 Basic Operation 41 Portables 5 Roof-Mounted Dome Antennas 47 Installation 59 Receiver Set-up 61 Operation 63 Troubleshooting 6 Over-the-Air (OTA) TV Antennas 69 How OTA Reception Works 71 Rayzar Automatic Antenna 75 Sensar & Rayzar Air Antennas 82 RoadStar Antenna 84 Rayzar Portable Antenna 85 SensarPro TV Signal Meter 86 Sensar Replacement Parts & Upgrade Kits 87 Rayzar z1 7 Winegard ConnecT 92 Winegard ConnecT 8 Dealer Training Test 98 Winegard Dealer Training Test 110 Technician Information Cables, Connectors, and Tools 1

Winegard Company History DEALERS.WINEGARD.COM Redesigned site makes navigation even easier. Everything in one place Explore expanded content by product.

domes, boxes, catalog sheets and ad slicks Displays Ad slicks Domes Videos More Winega 4TH FOR THE TIVE YEAR CONSECU rd path way MULTI-SATELLIT E TV ANTENN R

WinegARD RAyZAR ance Perform ities UNMATCHED Viewing Capabil ming UNLIMITED Program HD valuable How MAXIMUM Trailer Life!

SK-1000 SHAW Direct TRAV LER Feed/Reflector SK-7003 SHAW Direct SKA-733 www.winegard.co 1899.99 MSRP $ 1599.99 MSRP $ 1999.99 MSRP $ 255.

Great warranty 2 yr parts; 1 yr labor antenna, it still doesn t guarantee you will are perfect Tailgaters, RVers, Truckers, tune infor the maximum Vacation

com/pa No guessing. No hassle. No frustration.

Strength All network and programming images, logos, trademarks and service marks are the property of their respective owners and not affiliated with Winegard

com 2015 Winegard Company & Temporary TRIPOD MOUNT RK-2000 Roof Mount TR-1518 Tripod MountKit MT-SM30 Window/Side Vehicle Mount using the Rayzar Automatic

a signal meter to guide the search. MSRP $429.00 MSRP $429.00 MSRP $499.

00 Models WINDOW VehIcle / SIDe MOUNT thway Scenario 2 Rev 8-16 miles Converts to permanen t antenna with optional roof kit PA-2000 Pathway X1, white PA-2035

with areceiver, manual black Antennas 4 6 Scenario 1 The signal meter would direct you to Tower A which has the highest signal strength.

00 1* 12-15 height height 10 stow Number of Times Under out of the box 1* 2 receivers Channel out Scan box Need to be Run of thewill long 3 Receivers call for

any same time *unless secondary location is selected TV at the Don t be fooled thinking signal meters can do the same thing as the Rayzar Automatic antenna does.

. Bell of DIRECTV, www.winegard.com trademarks 800-288-8094 are registered IA 52601-2000 and Genie L.L.C. DIRECTV Kirkwood St.

Printed in USA DISH and Hopper of Shaw Satellite is a trademark x1 ante NNaS Awards 2015 CES Would you rather spend time setting up the antenna or watching TV?

home reflectors certified Approved &Automatically Locates at the satellites the Most Viewable Channels View multiple just like home same time, d winn and

2 Winegard Company History DEALERS.WINEGARD.COM Redesigned site makes navigation even easier. Everything in one place Explore expanded content by product. Key Features Setup Accessories FAQs Technical Specs Manuals Training Videos Pressroom (high res) Images PLUS Order Display Materials including POP stands, domes, boxes, catalog sheets and ad slicks Displays Ad slicks Domes Videos More Winega 4TH FOR THE TIVE YEAR CONSECU rd path way MULTI-SATELLIT E TV ANTENN R TRAV LE AwAr 2015 ATIC IER AUTOM AS 3rd Consecutive Smallest PROM NO COM X1 PREM ISES! WinegARD RAyZAR ance Perform ities UNMATCHED Viewing Capabil ming UNLIMITED Program HD valuable How MAXIMUM Trailer Life! NEW Readers Choice Typical Number of Searches 3 LNB System Needed to Find Most Channels $ SWM TRAV LER DIRECTV TV TRAV LER Mount SK-SWM3 DISH/Bell TRAV LER SK-1000 SHAW Direct TRAV LER Feed/Reflector SK-7003 SHAW Direct SKA MSRP $ MSRP $ MSRP $ MSRP m/travler View 1 satellite RZ-8500 white RZ-8535 black Portable How important is convenience? Great warranty 2 yr parts; 1 yr labor antenna, it still doesn t guarantee you will are perfect Tailgaters, RVers, Truckers, tune infor the maximum Vacation Boaters,of viewing 4 Home 6 number or Cabin channels like the Ice Fishers, Owners, Hunters Automatic andrayzar more does. antenna inegard.com/pa No guessing. No hassle. No frustration. WC-1172 Printed in Tower A Tower B 25 miles away 2 channels Signal Strength OPTIONAL ROOF KIT MOUNTS MOUNT Permanent Tower C 35 miles away 3 channels Signal Strength All network and programming images, logos, trademarks and service marks are the property of their respective owners and not affiliated with Winegard Company. Printed in USA Winegard Company 3000 Kirkwood St. Burlington, IA Winegard Company & Temporary TRIPOD MOUNT RK-2000 Roof Mount TR-1518 Tripod MountKit MT-SM30 Window/Side Vehicle Mount using the Rayzar Automatic Antenna USA Winegard Company 15 miles away 1 channel Signal Strength using a manual directional antenna with signal meter Problem: You would get 1 channel using a signal meter to guide the search. MSRP $ MSRP $ MSRP $ MSRP $ Models WINDOW VehIcle / SIDe MOUNT thway Scenario 2 Rev 8-16 miles Converts to permanen t antenna with optional roof kit PA-2000 Pathway X1, white PA-2035 Even after spending up Pathway X1, black PA2000R Pathway to 60 minutes tuning X1 bundle PA2035R w/ receiver, Pathway and X1running white bundle w/ channel scans with areceiver, manual black Antennas 4 6 Scenario 1 The signal meter would direct you to Tower A which has the highest signal strength. ing Honoree Award on the Market Rigorousl y tested to survive over 600,000 MSRP $ * height height 10 stow Number of Times Under out of the box 1* 2 receivers Channel out Scan box Need to be Run of thewill long 3 Receivers call for details) programs as Spent Running a Channel Scan to 8 total (uptime Watch separatethe same satellite on any (time willprogram vary byontv) as they are Watch any same time *unless secondary location is selected TV at the Don t be fooled thinking signal meters can do the same thing as the Rayzar Automatic antenna does. Innovations Portable Manual Directional Antenna 4 4 at a time One LNB System Direct Inc. Shaw of Bell Canada, Company TV is a trademark 2015 Winegard LLC.. Bell of DIRECTV, trademarks are registered IA and Genie L.L.C. DIRECTV Kirkwood St. Burlington, of DISH Network Company 3000 trademarks Winegard are registered G.P.Printed in USA DISH and Hopper of Shaw Satellite is a trademark x1 ante NNaS Awards 2015 CES Would you rather spend time setting up the antenna or watching TV? IDE DOME ALL INDUSTRY-W TV ANTENNAS Rayzar Automatic SATELLITE ROOF MOUNTED TRAV LERAutomatically Searches TV ANTENNAS Smaller reflector SATELLITE for Signals home reflectors certified Approved &Automatically Locates at the satellites the Most Viewable Channels View multiple just like home same time, d winn and MotorHome AutoMAtic Amplified local Hd And digital BroAdcAst tv AntennA is your time? with that Work Antennas DISH Hopper The ONLY Genie and DIRECTV Year for both and Fastes t Automatic AWARD WINNING PaTH wa y WINEGARD ANTENNAS To find the antenna you need, go online winegard.com Consumer Products >RV TV Antennas >Support and Guides >Satellite Antenna Selector Fill in the form and >Submit DISH isantenna a registered Here, the 3000 Kirkwood St. Burlington, trademark of DISH Network L.L.C. IA automatically scans quadrants (in just 2 minutes!) for the most available channels. It points to Tower B and Tower C (since they are in the same beamwidth) giving you 5 channels plus available subchannels! 2015 Winegard MSRP $49.99 MSRP $89.99 MSRP $89.00 Company WC-1169 Plus, if you want CBS, you can quickly toggle to Tower A with the single push of a buton. WC-1173 Stay informed. Update your training on-line. Check back often. DEALERS.WINEGARD.COM 1 Literature and POP Materials

Winegard Company History Winegard Company, incorporated in 1954, is a respected world leader in the design and manufacture of innovative antenna products for both satellite and terrestrial

3 Winegard Company History Winegard Company, incorporated in 1954, is a respected world leader in the design and manufacture of innovative antenna products for both satellite and terrestrial communications. Throughout the years, Winegard has made important contributions to the growth and development of the television industry both in America and worldwide. With over 80 U.S. patents, we count many firsts in the industry, including the all-channel yagi TV antenna, 82-channel antenna, antenna mounted preamplifiers, antenna amplifiers, anodizing process, perforated aluminum satellite antenna, and the RV television antenna. Winegard s pioneering solutions have shaped the industry for home, RV, truck, marine, medical, and automotive antennas. Winegard also provides two-way real-time broadband antennas for communication in even the most extreme, remote environments; these two-way broadband antennas are used in the oil and gas industries, as well as by military and emergency response teams. Our state-of-the-art facilities are designed to enable the manufacturing of products with speed and accuracy at a competitive cost. All of our antennas are proudly designed and built by hardworking Americans in the heartland of the U.S.A. Having reached our 60 year milestone, we see a bright and exciting future Winegard Company is founded by John Winegard 1955 Winegard introduces the first 82-channel TV antenna 1969 Winegard is noted for its contributions to NASA in the Apollo 11 mission 1980s Sensar antenna is introduced into the RV industry; Winegard begins manufacturing satellite TV antennas 2002 Winegard introduces Movin View in-motion and stationary domed units to RV market 2005 John Winegard is inducted into CE Hall of Fame for developing the first 82-channel TV antenna 2007 Winegard introduces TRAV LER antennas and becomes first to offer a DIRECTV HD-compatible one-way antenna 2009 Winegard debuts Wingman antenna, a UHF add-on for Sensar TV antennas, named Best New Product for 2009; DTV Transition from analog to digital signal reception sparked new antenna designs 2012 New NORTH facility completed - includes new antenna test facility adds state-of-the-art measurement to existing cutting edge manufacturing capability Winegard Company History 2

Meet Mike Barum, Winegard Company Dealer Trainer For over 10 years, Mike has been traveling the country and parts of Canada in his Winegard branded traveling classroom.

4 Meet Mike Barum, Winegard Company Dealer Trainer For over 10 years, Mike has been traveling the country and parts of Canada in his Winegard branded traveling classroom. Equipped with all the latest Winegard TV antenna products, Mike provides a unique learning experience where attendees get the opportunity to see and experience firsthand how each antenna works. He covers installations and FAQs. In addition, he also provides helpful tips and tricks-of-the-trade making his seminars a must attend for technicians and sales staff. Because of his vast experience, Mike can customize his training sessions on the fly to adapt to the skill set/background of his audience to ensure maximum learning. In addition, Mike also performs the following duties: Trains dealers and distributor personnel during group training sessions Trains manufacturers during manufacturer training sessions Attends RV rallies, trade shows and manufacturer rallies Beta tests new products before release Provides feedback on existing product function and performance To date, Mike has traveled over 200,000 miles in the RV alone, stopping by 1,500 dealerships and training upwards of 15,000 people earning him the nickname, Mike the trav ler! 3 Meet Mike, the Trainer

5 Cables, Connectors, and Tools Cables Qualified RV technicians need to be familiar with two types of coaxial (coax) cable, RG-59 and RG-6. Although both RG-59 and RG-6 can be used for over-the-air television applications, RG-59 is not recommended for satellite television applications. The word series often substitutes RG (i.e., series 59 and series 6 cable). RG-59 coax cable is smaller in diameter with a center conductor of 22 AWG (American Wire Guage) in size. This smaller cable has high frequency loss over longer cable runs (see table 1.1). RG-6 coax cable has a larger center conductor of 18 AWG in size. This larger cable has less signal loss per foot and resultantly carries LNBF voltage better over longer distances. RG-6 coax cable must be run all of the way from the satellite dish to the satellite receiver. Multiply the thickness by 10 to determine the tightest bend allowed for proper signal transmission. TABLE 1.1. Properties of RG-59 and RG-6 coax cable AWG Diameter of conductor (in.) Signal loss (db/100 ft) Recommended application RG in. 8.0 OTA TV RG in. 6.0 Satellite & OTA TV Connectors and Tools F-connectors are used with both RG-59 and RG-6 coax cable and are available in different sizes for different coax applications. A cable stripper and hex crimping tool or compression crimping tool are needed to properly install an F-connector on coax cable; Winegard recommends Model CS-2000 cable stripper (see fig. 1.1A), Model SP-6311 hex crimping tool (see fig. 1.1B), and Model SP-7501 compression crimping tool (see fig. 1.1C). A compression crimper should be used to install a compression connector. A hex crimper should be used to install a hex connector. A B C FIGURE 1.1. Tools used for installing a coax connector. A, Model CS-2000 cable stripper. B, Model SP-6311 hex crimping tool. C, Model SP-7501 compression crimping tool. Models CS-2000 cable stripping tool, SP-6311 hex crimping tool, and SP-7501 compression crimping tool may be available for purchase from your instructor. Cables, Connectors, and Tools 4

Place the cable in the cable stripper (see fig. 1.4B). The cut end of the cable should be flush against the front of the stripper (see fig. 1.2A). 3.

6 Cables, Connectors, & Tools The front of the cable stripper has a lip. Compare figure 1.2A and 1.2B. FIGURE 1.2. Cable stripper. A, Front. B, Back. A B Installing an F-Connector on Coax Cable To install an F-connector on a coax cable, complete the following steps: 1. Make a square cut on the coax cable (see fig. 1.4A). 2. Place the cable in the cable stripper (see fig. 1.4B). The cut end of the cable should be flush against the front of the stripper (see fig. 1.2A). 3. Once the cable stripper has closed around the cable, rotate until the outer cover has been stripped (see fig. 1.4C), and pull the tool away. 4. Fold back the braid (see fig. 1.4D). 5. Install an F-connector on the coax cable (see fig. 1.4E). 6. Crimp the connector. To do so with a hex crimp connector, use a hex crimping tool to pinch the connector (see fig. 1.4F). To do so with a compression crimp connector, place the connector inside and squeeze the compression tool (see fig. 1.4G). 7. Inspect and pull on the connector to make sure it is secure (see fig. 1.4H). 8. Weather Tight connectors are used where moisture is present. 9. Coax should not be bent tighter than it s thickness times 10. Lip When folding back the braid, make sure that no wires touch the center conductor. Square cut A B For an easier installation, try twisting the connector while pushing it onto the cable. Braid C D After being crimped, the compression connector should be shorter in length. Compare figure 1.3A and 1.3B. Hex crimp connector Compression connector E F Hex crimp connector A FIGURE 1.3. Compression connector. A, Compression connector before being compressed. B, Compression connector after being compressed. B G Compression connector FIGURE 1.4. Coax connector installation. A, Square cut. B, Cable in stripper. C, Cable stripped. D, Braid folded. E, Connector placed on coax. F, Connector crimped with hex crimping tool. G, Connector crimped with compression tool. H, Connector installed. H 5 Cables, Connectors, and Tools

22,300 miles above the Earth, the satellites receive, amplify, and transmit the uplink signal back to Earth in the Ku and Ka frequency bands.

7 Satellite TV Basics How Signals are Transmitted Satellite programming originates from an uplink facility on Earth. The uplink facility receives signals from different sources, digitally combines the signals, and transmits the signals to satellites. 22,300 miles above the Earth, the satellites receive, amplify, and transmit the uplink signal back to Earth in the Ku and Ka frequency bands. The signal is then received on Earth by your satellite antenna, where the signal is reflected and concentrated to the low-noise block converter (LNBF). The LNBF is located at the focal point of signal reflection, the point at which maximum amount of signal is effectively concentrated. The LNBF receives, amplifies, and downconverts the signal to pass through a coax cable to the receiver, where individual channel selection and processing takes place. See figure 2.1. In order for the signal to be transferred to the satellite receiver via coax cable, the LNBF downconverts the signal to MHz for non-swm (single wire multi-switch) applications and to for SWM applications. Multi-switch tones are approximately 2.25 GHz. FIGURE 2.1. Transmission of signal from uplink facility to antenna on RV Satellite TV Antennas Satellite TV Basics 6

8 Satellite TV Basics Four ways of getting local channels: 1. Use the TV antenna 2. RV Park cable 3. Internet; Searching for a home town TV station s website 4. Call your satellite service provider and change your service address Satellite Beams Signals from satellites are transmitted as either continentual US (CONUS) beams (see fig. 2.2A) or spot beams (see fig. 2.2B). CONUS beams cover the continental US, and spot beams cover a smaller area (e.g. a city). CONUS beams contain channels like the History, Stars, Showtime and the Weather Channel. A Spot beams typically contain local programming, such as NBC, CBS, ABC, or FOX. Since the arrival of digital television, many RVers use an OTA TV antenna to receive local programming. B FIGURE 2.2. Types of satellite beams. A, CONUS beams. B, Spot beams. 7 Satellite TV Antennas Satellite TV Basics

9 Satellite TV Basics Leveling Leveling is important for acquiring signal with manual and automatic antennas. Manual antennas require a user-inputted elevation to accurately point at a satellite, and automatic antennas use an auto-inputted elevation to complete an auto-scan for signals. If the satellite antenna is not level, the inputted elevation angle will differ from the actual elevation angle required to accurately point at the satellite. The elevation will need to be adjusted to compensate for the number of degrees the unit is off-level. If the unit is too far off level, the search may fail or require more time. Dome antennas should be within three degrees of level, and TRAV LER antennas should be within five degrees of level. Receiver Recommendations Winegard Company recommends using caution when selecting a satellite receiver for a mobile environment. Satellite receivers are designed for home use, and certain satellite systems may be incompatible with certain receivers. High definition DIRECTV programming is not available with a domed antenna. For DISH users, Winegard recommends using a DISH HD Solo series receiver (e.g. 211z) or the DISH Wally for standard or high definition programming in a mobile environment. The Solo receiver can be used with or without an external hard drive for recording. For DIRECTV users, Winegard recommends using a single input receiver. If using a TRAV LER DIRECTV SWM slimline antenna, SWM-only receivers may be used. Receivers able to record programming are equipped with internal hard drives and are not designed for mobile use. If used in a mobile environment, constant vibration may shorten the life of the receiver. Additionally, these receivers should be kept in a controlled temperature environment, which is difficult to achieve in a mobile environment. If a receiver able to record programming is used in an RV, unplug the receiver when driving. Satellite receivers may overheat when placed in cabinets of RVs. Dual Tuner Receivers Dual tuner receivers receive signal constantly from multiple satellite inputs. Winegard automatic domed satellite systems access multiple satellites by toggling to the corresponding satellite as the customer changes the channel, meaning that the satellite system actually receives signal from only one satellite at a time. There are times when the receiver may try to watch different satellites on the two inputs, and this may cause conflicts with recording or viewing. For up-to-date information on receiver compatibility or new programming information, visit receivers, or call However, with proper setup and understanding of how the system works, it is possible to use dual tuner receivers with dual receiver-capable Winegard domed automatic satellite antennas. Satellite TV Antennas Satellite TV Basics 8

Basic Installation Practices Sealing Before sealing, check with the vehicle manufacturer for recommended sealant for the roof type. Only apply sealant to clean surfaces in dry conditions.

When installing and testing such units, make sure you have a clean and filtered power source for the satellite system.

Obstructions When installing Winegard satellite systems, consider any large roof fixtures which the system could physically hit while rotating or elevating, and consider any obstructions which could

10 Basic Installation Practices Sealing Before sealing, check with the vehicle manufacturer for recommended sealant for the roof type. Only apply sealant to clean surfaces in dry conditions. Allow for adequate drying time. Refer to product manuals for specific sealing requirements. 12 Volt Power Some Winegard antennas require 12 volts of direct current (VDC) power to function correctly. When installing and testing such units, make sure you have a clean and filtered power source for the satellite system. Winegard recommends using a dedicated line to the coach battery or a 12 VDC output power converter. To protect the circuitry and motors, at approximately 10.5 VDC our domes will turn themselves off. Obstructions When installing Winegard satellite systems, consider any large roof fixtures which the system could physically hit while rotating or elevating, and consider any obstructions which could block signal acquisition (see fig. 2.4). Power lines may obstruct signal. Additionally, signal may bounce off of reflective sources such as metal buildings, which could significantly increase search time; to avoid increasing the search time, move the RV away from the obstruction. For specific requirements on required distances from certain obstructions, refer to product manuals; certain product manuals may also specify the distance to be maintained from the antenna according to the height of the obstruction. FIGURE 2.4. Tree obstructing signal from satellite. 9 Satellite TV Antennas Satellite TV Basics

Instruction Manual. Quick Setup

Instruction Manual. Quick Setup Instruction Manual Quick Setup Make sure the Carryout G2 antenna is in a location with a clear view of the southern sky. Connect the provided coaxial cable from the primary receiver to the MAIN port on