SolidRF SOHO Tri-Band Cell Phone Signal Booster for GSM, GPRS, CDMA 3G and Verizon 4G LTE. 700 MHz(Band 13) / 850 MHz / 1900 MHz ONLY

Transcription

1 SolidRF SOHO Tri-Band Cell Phone Signal Booster for GSM, GPRS, CDMA 3G and Verizon 4G LTE 700 MHz(Band 13) / 850 MHz / 1900 MHz ONLY If you have any questions or concerns when installing or operating your cell phone booster, please us: Support@SolidRF.ca Please provide the invoice of your product in your . Or visit for more information. Systems tested and certified against FCC standard, Equipment Class: Part 20 Wideband Consumer Booster (CMRS) Systems tested and certified against IC standard, Type of Equipment: Amplifier, RSS-131! Check Cellular Band ATTENTION: IT MUST BE READ FIRST Product Diagram, Package Contents Test Installation Quick Installation Troubleshooting Self Oscillation Installation Step By Step Technical Specification Manufactured and Warranted by SolidRF Technology Inc. Canada

2 Check Cellular Band Do you choose a correct cell phone booster for your house? A cell phone could use different frequency band at different locations, it is very important to confirm if your cell phone works on same frequency band as the cell phone booster. If it confirms that you purchase a wrong booster for your house by doing the test below, please feel free to contact us at Support@SolidRF.ca, we will assist you to swap for a correct booster. Please be patient to do several tests around your house and check if all test results are same. If there are more cell phones in the house, please do the test on all cell phones. For iphone 1. Dial *3001#12345#, then press Call button. 2. Press Serving Cell Info 3. Check Freq Band Indicator You also have the dbm signal strength reading on the top left corner. For Android Phone Option 1: Settings > About Phone > Status or Network > Signal Strength or Network Type. Option 2: Download and install the app: LTE Discovery, tap SIGNALS Band: 4 GCI: 01023E01 PCI: 467 TAC: RSRQ: db SNR: 4.5 db LTE: dbm What Does The Booster Support Cellular Band Signal Strength Reading SolidRF SOHO Dual Bands 850/1900 MHz SolidRF SOHO TriBands AT&T, T-Mobile SolidRF SOHO TriBands Verizon Lower 700MHz (Band 12/17) Upper 700MHz (Band 13) 850MHz (Band 5) 1900MHz (Band 2) 1700/2100MHz (Band 4) No No Yes Yes No Yes No Yes Yes No No Yes Yes Yes No SolidRF BuildingForce 4G series Yes Yes Yes Yes Yes

3 Product Diagram Power Light Signal Level Light Status Light Package Contents SOHO Tri-Band Booster Outside Unit (integrated with the booster and the outside antenna) Inside Unit (integrated with the inside antenna and the power unit) Cables: 1 x 45 feet Power Adapter Features Works on U.S. and Canadian Carriers 2G/3G/4G networks, Any network using 700 MHz /850 MHz or 1900 MHz Allows multiple mobile devices to be used simultaneously Oscillation (or interference) detection and automatic shutdown Overload protection circuit protects cell towers from being overloaded High integration semiconductor circuits design easily installed Maximum 1 watts(eirp) output power Power control logic ensures maximum gain is within cellular standards Reduces radiation and extends battery life up to 2 hours additional talk time in weak signal areas.

4 Test Installation Test Installation: Doing a test installation of a cell phone booster, it allows you to experiment different scenarios to determine your optimal system setup. SolidRF STRONGLY recommends doing a test installation before the permanent installation. Why? 1. To decide where to place the outside antenna, the booster and the inside antenna. Where to install the outside antenna? The position, where the outside antenna is installed, it can bring a significant impact on the booster performance. To point directly the cell tower, it aims to receive the best signal and prevent the signal interference. The higher position, it might avoid the impact caused by the big obstruction between the house and the cell tower. ATTENTION: If the house is metal siding, do NOT install the outside antenna or the outside unit directly on it. Keep away from metal surface as much as you can. When installing the booster and the antennas, we do require Minimum Separation Distance between the outside antenna and the inside antenna. Minimum Required Separation Distance: 6 meters (20 ft ) distance and 4 meters ( 13 ft ) vertical height distance. (see Self Oscillation section) For some critical location, it might requires further separation. 2. To determine Route the cable inside the house. Find a cell tower nearby! There are a bunch of resource online, here are some third party websites and app recommended. SolidRF does NOT guarantee the accuracy or completeness on Third Party content For Canada website: app: TowerLocator (iphone or Android) For U.S. websites: Doing a test installation will simplify the process if the system you purchased was not ideal for your situation. In this event, please contact us by , support@solidrf.ca

5 Quick Installation 1 Find the Strongest Signal Use your cell phone to find where the strongest signal is around your house. Check the signal bar on your cell phone, or try to download. Please be patient and repeat the signal check multiple times. We STRONGLY recommend a test installation first before anything is permanently secured. 2 Exterior Antenna Installation Mount the exterior antenna on the roof (recommended) of an outside wall where is without obstruction. Connecting the coax cable to the antenna, then secured by waterproof tape.

6 3 Connect to Inside Unit Connect the coax cable from the exterior antenna to the inside unit; Connect the interior antenna onto the inside unit. 4 Setup Inside unit It aims to create sufficient isolation between two antennas, you should maintain at least 13 feet(4 meters) vertical distance and 20 feet(6 meters) horizontal distance between two antennas.

7 Antennas Installation Recommended If the vertical separation distance could be over 6 meters (20 ft.), the horizontal separation distance can be less. Antennas Installation Prohibited It MUST satisfy the separation distance requirement. Do NOT point the outside antenna to inside.

8 Antennas Installation Prohibited Do NOT point the outside antenna to any big obstructive, like building, hill, tree or wall. 5 Plug the Power Adapter Plug the AC power adapter to the inside unit. It recommends to use a surge protected power strip for the device. If the booster is installed correctly and working properly, the power light would be solid green. NOTE: If there is any question or concern, please refer to the troubleshooting or contact us at Support@SolidRF.ca

9 Symbol Meaning: OFF Troubleshooting Initial Startup Power Light Status Light Error Condition Trouble Symptoms Power Light Status Light Status Light Solid Solid Green Flash 1 times to 10 times Flash Off 5 seconds Flashing Power Light Flash same counts as first Possible Cause Defective Power Supply Defective Amplifier OFF Suggested Correction Replace Power Supply Contact Customer Service Solid GREEN Status Light Improper Connections Check and re-screw all connectors properly Solid RED Status Light Insufficient Isolation Between the antennas Increase the separation distance, especially vertically Adjust the antennas orientation

10 Idle Band Oscillated Improve the isolation Error Condition Trouble Symptoms Possible Cause Suggested Correction Status Light Correct Power light but SOLID RED Status Light Correct Power light But Keep Flashing RED Status Light Correct Power light But Keep Flashing RED Status Light Solid RED Status Light Signal Reflection Prevent pointing the exterior antenna to any big obstructive, like house, hill, tree and so on. Keep the antennas away from any big metal surface. with signal improvement with signal improvement barely amplified or without improvement Critical Isolation condition between the antennas on idle frequency Critical Isolation condition between the antennas on working frequency You can ignore it, because the oscillation is occurred on a frequency which the cell phone is not using. Improve the isolation Ignore it. To Improve the isolation Increase the separation distance, especially vertically Adjust the antennas orientation Keep the antennas away from metal objects

11 Error Condition Trouble Symptoms Possible Cause Suggested Correction Correct Power light and Status Light Correct Power light and Status Light without signal improvement barely amplified or without improvement Cellular Frequency Compatibility Insufficient Isolation Between the antennas Check if the cell phone works on same frequency as well as the amplifier. (see Check Cellular Bands) Restart the booster and count how many times the red light flashes per round during initial startup. See the table below Perfect Isolation Good Isolation Bad Isolation Worst Isolation To Improve the isolation Increase the separation distance, especially vertically Adjust the antennas orientation Keep the antennas away from metal objects

12 ATTENTION: Self Oscillation We strongly recommend it must achieve the Minimum Required Separation Distance for the installation. The improper installation could result in possible Self Oscillation. Minimum Required Separation Distance (MRSD):6 meters (20 ft ) distance and 4 meters ( 13 ft ) vertical height distance. What is Self Oscillation: When the antennas are too close, they could pick up each others signals, creating a feedback loop condition, which is called Self Oscillation. By FCC regulations, the cell phone booster would automatically detect this condition and immediately shut down to prevent Self Oscillation from damaging the cellular network. (see TroubleShooting) How to correct Self Oscillation: If the booster detects Self Oscillation, it will not operate until the condition is corrected. One way to correct Self Oscillation is to increase separation distance between the antennas until the sufficient separation distance is achieved. Also the antennas can NOT directly face each other. Why is it so important to prevent Self Oscillation: The Self Oscillation could cause interference to the cellular network, The FCC regulations extremely prohibit cell phone booster users from causing interference to the cellular networks. If you were contacted by the FCC or any wireless provider yours or any other and told your cell phone booster is causing interference, you must shut it down until you can fix the interference problem. Under most situation, it is Self Oscillation problem. Please refer to:

13 Installation - Step By Step How does it works Step 1: The powerful outside antenna captures a voice and data signal and transfers it to the booster. Step 2: The booster receives the signal, amplifies it and then rebroadcasts the signal by the inside antenna. Step 3: Your mobile devices will get a better signal, never experiencing dropped calls or slow data speed. Supported Carriers AT&T 2G/3G (HSPA+)/4G* Verizon 3G/4G T-Mobile 2G/3G/4G* Sprint 3G/4G US Cellular 3G Metro PCS 3G/4G* Major Canadian Carriers 2G/3G All other carriers using 700MHz/850MHz and 1900 MHz Coverage Area Note: Any cell phone booster has a limit of amplification power. This depends on the original output power of the closest cell tower. STEP BY STEP INSTALLATION Step 1: Mount the booster outside unit a. Choose right position Find the strongest signal position in the possible install locations by reading your cell phone signal bar (see Find Strongest Signal) Stay away from any big metallic objects 100 cm away from any windows b. Connect the cables as required (see the picture below) The booster outside unit is integrated with the exterior antenna and the signal amplifier, ideal to improve system performance. Make sure connectors are well screwed in c.mount the booster outside unit on the mount pole (not included) with U bolt. The outside unit is recommend to install on the mount pole over the roof, it would help to provide sufficient isolation between two antennas. Power level at the outdoor antenna location Coverage Area (sq. ft.) Strong (5 bars on the cellphone) 3000 Medium (3~4 bars on the cellphone) 1200 Weak (1~2 bars on the cellphone) 300 Conduct a Test Installation Conduct a test instillation to ensure correct product functioning before permanently installing the booster. The test instillation will help to determine the best location for the inner and outer antenna and additionally the routing cable

14 Installation - Step By Step Step 3: Power on the booster Plug the power adapter into the power port on the booster. Then plug into a surge protector power strip. Set the outside antenna cable into the building Carefully arrange the cable along the outside of the building and ensure that there are no folds or kinks Fix the cable at each corner OUTSIDE Unit WARNING: Power Switch Do NOT cover the booster body with anything. This prevents it from cooling down. If the product becomes overheated, it will automatically shut off or cause permanent damage. Step 2: Arrange the inside unit a. Choose right position Stay away from any other metallic objects 50 cm away from any windows Be sure to be far from any heat source In a ventilated dry place, temperature range should be from -20 to +50 The inside antenna should be facing the location of the signal dead zone/weak signal area inside the building b. Screw the outside cable s connector to the ANT2 port of the booster c. Screw the inside antenna to the ANT1 port Use only the power supply provided by SolidRF. Any other non-approved products by SolidRF of self-made power cables may damage the booster. Connecting the booster directly to the cell phone with use of an adapter will damage the cell phone. The booster is designed for use in indoor ONLY. Ensure that neither you nor the pole comes near any power lines during installation. The outside antenna must be installed no higher than 10 meters (32 9 ) above ground.

15 WARNING: This is a CONSUMER device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person. You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider. WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device. This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by SolidRF could void the authority to operate this equipment. RF Exposure: The manufacturer s rated output power of this equipment is for signal carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 db, especially where the output is reradiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuating at the output of the device. Technical Specification Frequency (MHz) Cellular ( band5) PCS (band 4G LTE (band13) 25/2) Uplink Downlink Gain Uplink 62±2 65±2 60±2 Downlink 65±2 68±2 63±2 Output power 23±2dBm(Uplink)/0±2dBm(Downlink) Noise figure In-band Flatness Weight EIRP Gain adjustment Impedance Operating temperature Current <3dB <5dB 0.7Kg 1W 20dB 50 ohm -20 to A(12V DC) Dimension(mm) 155*125*25

16 Product Registration Thank you for purchasing this SolidRF product. Please take time to register your SolidRF booster at our website: Register your product to receive up-to-date warranty and product information. Your information is secure, and it won t be shared with other third parties. Website: Support@SolidRF.ca