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4 1,151 1,016 1,152

5 Total Delay Trend by Responsible Party - Six Major Freight Hosts for October 2013 through October 2018 Page 5 of 18 11/07/2018

6 BNSF Responsible Delay Trend by Type of Delay for October 2013 through October 2018 Page 6 of 18 11/07/2018

7 CN Responsible Delay Trend by Type of Delay for October 2013 through October 2018 Page 7 of 18 11/07/2018

8 CP Responsible Delay Trend by Type of Delay for October 2013 through October 2018 Page 8 of 18 11/07/2018

9 CSX Responsible Delay Trend by Type of Delay for October 2013 through October 2018 Page 9 of 18 11/07/2018

10 NS Responsible Delay Trend by Type of Delay for October 2013 through October 2018 Feb '18: 1,207 Mar '18: 1,177 Apr '18: 1,147 May '18: 1,295 Jun '18: 1,314 Jul '18: 1,203 Aug '18: 1,226 Sep '18: 1,165 Oct '18: 1,152 Page 10 of 18 11/07/2018

11 UP Responsible Delay Trend by Type of Delay for October 2013 through October 2018 Page 11 of 18 11/07/2018

12 Delays to Amtrak Trains by Delay Type and Responsible Party (Major Hosts Only - BNSF, CN, CP, CSX, NS, UP) Most Recent Twelve Months through October 2018 Host Responsible Amtrak Responsible Third Party Responsible % 21.8% 6.8% Page 12 of 18 11/07/2018

13 Minutes of Delay per 10K Train Miles by Host for October 2018 Host Service Total Host Responsible Delays Target Largest Two Delay Categories - Quarter to Date Current Month Quarter to Date #1 #2 Route Miles BNSF California Zephyr FTI 590 DSR Carl Sandburg / Illinois Zephyr FTI 251 DMW Cascades FTI 305 DSR Coast Starlight PTI 138 FTI Empire Builder FTI 514 DSR Heartland Flyer DSR 1239 FTI Pacific Surfliner DCS 289 DSR San Joaquins PTI 437 FTI Southwest Chief FTI 263 DSR Sunset Ltd FTI 1033 DSR Texas Eagle FTI 1120 DSR CN Adirondack DSR 1557 RTE Blue Water FTI 454 DCS City Of New Orleans FTI 497 RTE Illini / Saluki DCS 764 FTI Lincoln Service FTI 1222 DCS Texas Eagle FTI 2183 DCS Wolverine DSR 763 FTI CP Adirondack PTI 369 DCS Empire Builder FTI 206 DSR Ethan Allen Express PTI 276 FTI Hiawatha FTI 103 DMW CSX Auto Train FTI 427 DSR Capitol Ltd FTI 345 DSR Cardinal FTI 449 DSR Carolinian FTI 296 DSR Hoosier DCS 200 DSR Lake Shore Ltd FTI 297 RTE Maple Leaf FTI 472 RTE New York - Niagara Falls FTI 431 RTE Palmetto FTI 283 PTI Pere Marquette DCS 174 DSR Richmond / Newport News / Norfolk FTI 432 PTI Silver Meteor FTI 253 PTI Silver Star DSR 268 FTI NS Blue Water FTI 1920 PTI Capitol Ltd FTI 2108 PTI Cardinal FTI 462 PTI Carolinian PTI 596 DCS Crescent FTI 978 DCS Lake Shore Ltd FTI 2132 PTI Lynchburg FTI 570 DCS Pennsylvanian FTI 1089 DSR Pere Marquette FTI 1447 DCS Piedmont FTI 457 DCS Richmond / Newport News / Norfolk FTI 173 DCS Silver Star DSR 614 DCS Wolverine FTI 2514 PTI UP California Zephyr FTI 260 PTI Capitol Corridor PTI 200 DCS Cascades FTI 550 PTI Coast Starlight PTI 421 FTI Lincoln Service FTI 423 PTI Missouri FTI 476 PTI Pacific Surfliner PTI 851 DSR San Joaquins PTI 455 DCS Sunset Ltd FTI 1210 RTE Texas Eagle FTI 1237 DSR of 18 11/07/2018

14 Host Minutes of Delay per 10K Train Miles by Host for October 2018 Service Total Host Responsible Delays Target Largest Two Delay Categories - Quarter to Date Current Month Quarter to Date #1 #2 Route Miles Amtrak Adirondack PTI 164 RTE Blue Water PTI 202 DCS Ethan Allen Express PTI 288 DCS Maple Leaf DCS 115 PTI New York - Albany PTI 87 RTE New York - Niagara Falls PTI 160 DBB Wolverine PTI 333 DCS BBrRR Cardinal PTI 527 FTI Fla DOT Silver Meteor DSR 429 CTI Silver Star CTI 521 DSR FR Auto Train CTI 1364 RTE Silver Meteor CTI 328 DCS Silver Star CTI 498 DSR MADOT Vermonter DSR 2020 DCS MBTA Downeaster CTI 852 DTR Metra Empire Builder CTI 999 DCS Hiawatha CTI 945 DSR MIDOT Blue Water DCS Wolverine PTI 272 DCS MNRR Acela Express DSR 1079 CTI Adirondack CTI 600 DSR All Other Northeast Regional DSR 1153 CTI Ethan Allen Express CTI 601 DSR Lake Shore Ltd CTI 696 DSR Lynchburg DSR 2157 CTI Maple Leaf CTI 782 RTE New York - Albany CTI 511 DSR New York - Niagara Falls CTI 784 DSR Richmond / Newport News / Norfolk DSR 1157 CTI Vermonter DSR 1408 CTI NECR Vermonter DSR 1438 DCS NMDOT Southwest Chief CTI 635 DSR PanAm Downeaster DSR 752 PTI SCRRA Coast Starlight PTI 1243 CTI Pacific Surfliner CTI 560 PTI SDNRR Pacific Surfliner CTI 798 PTI TRE Texas Eagle CTI 1887 DCS VTR Ethan Allen Express The numbers included in this document are preliminary and are for informational purposes only. Excludes hosts with fewer than 15 route miles. Delays on the Amtrak-owned portion of the Northeast Corridor are shown in a separate report, with tighter delay standards. Northeast Regional: Lynchburg includes all trains between Lynchburg and points on the NEC; Richmond / Newport News / Norfolk includes all trains between these locations and points on the NEC. 14 of 18 11/07/2018

15 Minutes of Delay per 10K Train Miles by Service for October 2018 Service Host Total Host Responsible Delays Target Largest Two Delay Categories - Quarter to Date Current Month Quarter to Date #1 #2 Route Miles Acela Express Acela Express Acela Express MNRR DSR 1079 CTI All Other NEC Corridor Routes Northeast Regional Richmond / Newport News / Norfolk CSX FTI 432 PTI NS FTI 173 DCS MNRR DSR 1157 CTI Lynchburg NS FTI 570 DCS MNRR DSR 2157 CTI All Other Northeast Regional MNRR DSR 1153 CTI Non-NEC Corridor Routes Capitol Corridor Capitol Corridor UP PTI 200 DCS Carolinian Carolinian CSX FTI 296 DSR NS PTI 596 DCS Cascades Cascades BNSF FTI 305 DSR UP FTI 550 PTI Downeaster Downeaster MBTA CTI 852 DTR PanAm DSR 752 PTI Empire Adirondack CN DSR 1557 RTE CP PTI 369 DCS Amtrak PTI 164 RTE MNRR CTI 600 DSR Ethan Allen Express CP PTI 276 FTI Amtrak PTI 288 DCS MNRR CTI 601 DSR VTR Maple Leaf CSX FTI 472 RTE Amtrak DCS 115 PTI MNRR CTI 782 RTE New York - Albany Amtrak PTI 87 RTE MNRR CTI 511 DSR New York - Niagara Falls CSX FTI 431 RTE Amtrak PTI 160 DBB MNRR CTI 784 DSR Heartland Flyer Heartland Flyer BNSF DSR 1239 FTI Hiawatha Hiawatha CP FTI 103 DMW Metra CTI 945 DSR Hoosier Hoosier CSX DCS 200 DSR Illinois Carl Sandburg / Illinois Zephyr BNSF FTI 251 DMW Illini / Saluki CN DCS 764 FTI Lincoln Service CN FTI 1222 DCS UP FTI 423 PTI Michigan Blue Water CN FTI 454 DCS NS FTI 1920 PTI Amtrak PTI 202 DCS MIDOT DCS Pere Marquette CSX DCS 174 DSR NS FTI 1447 DCS Wolverine CN DSR 763 FTI NS FTI 2514 PTI Amtrak PTI 333 DCS MIDOT PTI 272 DCS Missouri Missouri UP FTI 476 PTI Pacific Surfliner Pacific Surfliner BNSF DCS 289 DSR UP PTI 851 DSR SCRRA CTI 560 PTI SDNRR CTI 798 PTI Pennsylvanian Pennsylvanian NS FTI 1089 DSR Piedmont Piedmont NS FTI 457 DCS San Joaquins San Joaquins BNSF PTI 437 FTI UP PTI 455 DCS Vermonter Vermonter MADOT DSR 2020 DCS MNRR DSR 1408 CTI NECR DSR 1438 DCS of 18 11/07/2018

16 Minutes of Delay per 10K Train Miles by Service for October 2018 Service Host Total Host Responsible Delays Target Largest Two Delay Categories - Quarter to Date Current Month Quarter to Date #1 #2 Route Miles Long-Distance Routes Auto Train Auto Train CSX FTI 427 DSR FR CTI 1364 RTE California Zephyr California Zephyr BNSF FTI 590 DSR UP FTI 260 PTI Capitol Ltd Capitol Ltd CSX FTI 345 DSR NS FTI 2108 PTI Cardinal Cardinal CSX FTI 449 DSR NS FTI 462 PTI BBrRR PTI 527 FTI City Of New Orleans City Of New Orleans CN FTI 497 RTE Coast Starlight Coast Starlight BNSF PTI 138 FTI UP PTI 421 FTI SCRRA PTI 1243 CTI Crescent Crescent NS FTI 978 DCS Empire Builder Empire Builder BNSF FTI 514 DSR CP FTI 206 DSR Metra CTI 999 DCS Lake Shore Ltd Lake Shore Ltd CSX FTI 297 RTE NS FTI 2132 PTI MNRR CTI 696 DSR Palmetto Palmetto CSX FTI 283 PTI Silver Meteor Silver Meteor CSX FTI 253 PTI Fla DOT DSR 429 CTI FR CTI 328 DCS Silver Star Silver Star CSX DSR 268 FTI NS DSR 614 DCS Fla DOT CTI 521 DSR FR CTI 498 DSR Southwest Chief Southwest Chief BNSF FTI 263 DSR NMDOT CTI 635 DSR Sunset Ltd Sunset Ltd BNSF FTI 1033 DSR UP FTI 1210 RTE Texas Eagle Texas Eagle BNSF FTI 1120 DSR CN FTI 2183 DCS UP FTI 1237 DSR TRE CTI 1887 DCS The numbers included in this document are preliminary and are for informational purposes only. Excludes hosts with fewer than 15 route miles. Delays on the Amtrak-owned portion of the Northeast Corridor are shown in a separate report, with tighter delay standards. Northeast Regional: Lynchburg includes all trains between Lynchburg and points on the NEC; Richmond / Newport News / Norfolk includes all trains between these locations and points on the NEC. 16 of 18 11/07/2018

17 Host Railroad Report - All Stations, End Point and Customer OTP for October 2018 Service All Stations OTP End Point OTP Customer OTP Avg Mins Late per Late Customer Current Month Quarter to Date Current Month Quarter to Date Current Month Quarter to Date Current Month Quarter to Date Amtrak System 73.1% 73.1% 75.0% 75.0% 75.0% 75.0% Acela Express Target 90.0% 90.0% 90.0% 90.0% Acela Express 83.8% 83.8% 88.4% 88.4% 84.4% 84.4% NEC Corridor Routes Target 85.0% 85.0% 85.0% 85.0% Keystone 90.4% 90.4% 83.9% 83.9% 89.0% 89.0% Northeast Regional 84.7% 84.7% 85.3% 85.3% 89.0% 89.0% NAll Other Northeast Regional 89.2% 89.2% 88.7% 88.7% 88.5% 88.5% Lynchburg 69.8% 69.8% 53.2% 53.2% 71.0% 71.0% Richmond / Newport News / Norfolk 82.3% 82.3% 77.8% 77.8% 80.4% 80.4% Springfield Shuttles 82.0% 82.0% 89.5% 89.5% 88.9% 88.9% Non-NEC Corridor Routes Target 80.0% 80.0% 80.0% 80.0% Capitol Corridor 91.2% 91.2% 91.3% 91.3% 90.7% 90.7% Carolinian 63.7% 63.7% 66.1% 66.1% 60.0% 60.0% Cascades 63.8% 63.8% 59.5% 59.5% 56.6% 56.6% Downeaster 61.7% 61.7% 50.3% 50.3% 58.0% 58.0% Empire 77.9% 77.9% 81.3% 81.3% 75.6% 75.6% EAdirondack 64.2% 64.2% 51.6% 51.6% 56.8% 56.8% Ethan Allen Express 84.6% 84.6% 87.1% 87.1% 73.1% 73.1% Maple Leaf 67.5% 67.5% 75.8% 75.8% 71.3% 71.3% New York - Albany 90.6% 90.6% 88.4% 88.4% 87.2% 87.2% New York - Niagara Falls 73.2% 73.2% 72.6% 72.6% 65.2% 65.2% Heartland Flyer Hiawatha Hoosier 54.5% 54.5% 29.5% 29.5% 37.1% 37.1% % 95.3% 88.5% 88.5% 91.0% 91.0% % 76.9% 83.3% 83.3% 78.7% 78.7% % 67.5% 65.5% 65.5% 59.3% 59.3% Illinois IlCarl Sandburg / Illinois Zephyr 90.2% 90.2% 88.7% 88.7% 82.7% 82.7% Illini / Saluki 38.9% 38.9% 32.3% 32.3% 22.4% 22.4% Lincoln Service 71.7% 71.7% 70.6% 70.6% 68.3% 68.3% Michigan 72.0% 72.0% 69.0% 69.0% 57.4% 57.4% MBlue Water 85.2% 85.2% 79.0% 79.0% 67.4% 67.4% Pere Marquette 73.5% 73.5% 66.1% 66.1% 60.8% 60.8% Wolverine 68.2% 68.2% 66.7% 66.7% 53.4% 53.4% Missouri Pacific Surfliner Pennsylvanian Piedmont Auto Train California Zephyr Capitol Ltd Cardinal City Of New Orleans Coast Starlight Crescent Empire Builder Lake Shore Ltd Palmetto Silver Meteor Silver Star Southwest Chief Sunset Ltd Texas Eagle 83.7% 83.7% 84.6% 84.6% 82.6% 82.6% % 71.9% 70.3% 70.3% 68.3% 68.3% % 68.9% 59.7% 59.7% 64.6% 64.6% % 67.2% 46.9% 46.9% 55.6% 55.6% % 58.6% 56.0% 56.0% 48.8% 48.8% % 64.3% 82.3% 82.3% 69.7% 69.7% San Joaquins Vermonter Long-Distance Routes Target 80.0% 80.0% 80.0% 80.0% 81.5% 81.5% 77.0% 77.0% 70.3% 70.3% % 43.7% 48.4% 48.4% 43.1% 43.1% % 34.9% 16.1% 16.1% 19.4% 19.4% % 53.4% 57.7% 57.7% 58.3% 58.3% % 59.0% 90.3% 90.3% 76.2% 76.2% % 56.1% 74.2% 74.2% 57.8% 57.8% % 38.8% 27.4% 27.4% 36.3% 36.3% % 52.8% 69.4% 69.4% 53.3% 53.3% % 48.4% 53.3% 53.3% 40.5% 40.5% % 72.3% 71.0% 71.0% 77.9% 77.9% % 70.4% 75.8% 75.8% 68.6% 68.6% % 46.7% 56.5% 56.5% 43.3% 43.3% % 37.2% 46.8% 46.8% 36.3% 36.3% % 21.2% 26.9% 26.9% 25.5% 25.5% % 25.1% 21.0% 21.0% 18.5% 18.5% The numbers included in this document are preliminary and are for informational purposes only. Northeast Regional: Lynchburg includes all trains between Lynchburg/Roanoke and points on the NEC; Richmond/Newport News/Norfolk includes all trains between these locations and points on the NEC. 17 of 18 11/7/2018

18 H o s t R a i l r o a d R e s p o n s i b l e D e l a y s Code Code Description Explanation CTI Commuter Train Interference Delays for meeting or following commuter trains DCS DMW Signal Delays Maintenance of Way Signal failure or All Other signal delays, wayside defect-detector false-alarms, defective road crossing protection, efficiency tests, drawbridge stuck open Maintenance of Way delays including holds for track repairs or MW foreman to clear DSR Slow Order Delays Temporary slow orders, except heat or cold orders DTR Detour Delays from detours FTI Freight Train Interference Delays from freight trains PTI Passenger Train Interference Delays for meeting or following All Other passenger trains RTE Routing Routing-dispatching delays including diversions, late track bulletins, etc. A m t r a k R e s p o n s i b l e D e l a y s Code Code Description Explanation ADA Passenger Related All delays related to disabled passengers, wheel chair lifts, guide dogs, etc. CAR Car Failure Mechanical failure on all types of cars CCR Cab Car Failure Mechanical failure on Cab Cars CON Hold for Connection Holding for connections from All Other trains or buses. ENG Locomotive Failure Mechanical failure on engines. HLD Passenger Related All delays related to passengers, checked-baggage, large groups, etc. INJ Injury Delay Delay due to injured passengers or employees. ITI Initial Terminal Delay Delay at initial terminal due to late arriving inbound trains causing late release of equipment. OTH Miscelaneous Delays Lost-on-run, heavy trains, unable to make normal speed, etc. SVS Servicing All switching and servicing delays SYS Crew & System Delays related to crews including lateness, lone-engineer delays T h i r d - P a r t y D e l a y s Code Code Description Explanation CUI Customs U.S. and Canadian customs delays; Immigration-related delays DBS Debris Debris strikes MBO Drawbridge Openings Movable bridge openings for marine traffic where no bridge failure is involved NOD Unused Recovery Time Wait for departure time POL Police-Related Police/fire department holds on right-of-way or on-board trains TRS WTR Trespassers Weather-Related Trespasser incidents including road crossing accidents, trespasser / animal strikes, vehicle stuck on track ahead, bridge strikes All severe-weather delays, landslides or washouts, earthquake-related delays, heat or cold orders *These delay codes are applicable to Off-NEC routes only. 18 of 18 11/07/2018