"Personal computers have become the most empowering tool we've ever created. "You are cruising along, and then technology changes. You have to adapt.

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2 "Personal computers have become the most empowering tool we've ever created. "You are cruising along, and then technology changes. You have to adapt." Bill Gates (founder of Microsoft) Marc Andreessen (cofounder of Netscape)

3 A Digital Divide

4 Objectives Identify your technology adoption tendencies Review common barriers to embracing changes in technology Learn strategies for keeping up with the fast pace of technology Discover resources for technology training and support

5 Ben Green Systems Analyst and Project Manager Iowa State University IT years profesionally in IT 31 years in IT Impacts of technology on people How to help people with technology How to make technology better for people

6 Identifying Your Own Behaviors >>Survey

7 Scores Odd questions: 1, 2, 3, 4, 5 Even questions: 5, 4, 3, 2, 1 Add them up 6-7 Innovators 8-10 Early Adopters Early Majority Late Majority Laggards/Leapfroggers

8 Diffusion of Innovations Model Created at Iowa State! By Dr. Everett Rogers published works referencing this model In part, the model defines 5 categories of adopters

9 Technology Adoption Categories

10 Innovators First Take Risks New Ideas Early Adopters Leaders Embrace Change Do not need convincing Early Majority Adopt earlier than average Need evidence Late Majority Skeptical of change Wait until majority tries it Laggards Tradition Very skeptical May require pressure

11 Human interaction time 1. Do you agree with your survey result? If not, feel free to change it! 2. What are some characteristics of your group? 3. What are challenges your group faces? 4. How can you use this information in your job? Will it help you, if so, how?

12 Barriers to Change

13 Digital Divide Marc Prensky 2001 Digital Native Digital Immigrant What do you think these terms mean?

14 Digital Divide Digital Native Person born or raised during the era of digital technology, and therefore familiar with computers and Internet from an early age. Digital Immigrant Person born or raised before the era of digital technology, and therefore may be slower to adapt that technology. 1980?

15 Digital Divide Digital Natives Think and process information in a fundamentally different way Parallel processing, multi-tasking Physical changes in the brain? Adapt naturally Expect technology to teach them how to use it Hashtag # Digital Immigrants Retain a foot in the past Accent Analog over digital Reading manuals Use Internet as secondary source Pound symbol #

16 Human interaction time What are some problems with these terms? Which group is better? Should one group change? How could the groups work together to be successful? Using this model, what areas in your work will benefit or could be changed? This is one barrier, what others do you face?

17 Technology Acceptance Model (TAM) Fred Davis 1989 Extends theories from psychology If I perceive it to be useful, and easy to use, I will use it TAM TAM3-2008

18 TAM

19 Technology Acceptance Model (TAM) Perceived usefulness (PU): The degree to which a person believes that using a particular system would enhance his or her job performance. Perceived ease-of-use (PEOU): The degree to which a person believes that using a particular system would be free from effort.

20 Human interaction time Do you agree with this model? Or see any flaws? What ways could you use this in dealing with technology changes in your work? Yourself Your team How could you influence your own (or other people s) perceptions of usefulness or ease of use?

21 Resources I will share this PPT

22 Lynda training videos Resources Iowa State Solution Center ( ) IT Website and Social Media FB: /ISUITS) IT Blog IT News IT Training

23 Resources Online Advanced**: Techmeme Foremost source for tracking technology industry Educause Horizon Report Everyone MUST READ!! Horizon Report identifies emerging technology that will have significant impact on higher education and creative expression over the next one to five years.

24 Resources Educause Horizon Report Key Trends Accelerating Tech Adoption in Higher Ed Signification Challenges Impeding Tech Adoption in Higher Ed Important Developments in Education Technology for Higher Ed

25 Resources Educause Horizon Report Time to adoption: One Year or Less Bring Your Own Device (BYOD) Learning Analytics and Adaptive Learning Time to adoption: Four to Five Years Affective Computing Robotics Time to adoption: Two to Three Years Makerspaces Augmented and Virtual Reality

26 Resources Educause Learning Initiative 7 Things You Should Know About. (ex. Cloud storage and collaboration covers contractual assurances of security) Diffusion of Innovations Book: Rogers/dp/ Class at ISU C I 511 Technology Diffusion, Leadership and Change

27 Resources NASPA National Association of Student Personnel Directors Technology Knowledge Community Comets - ISU community focused on tech Center for Excellence and Learning in Teaching CELT - Tech Starter Anyone can post and vote on tech ideas for ISU Yammer Part of Office 365 Facebook for work

28 Human interaction time Any other resources you would like to share?

29 Wrap-up Closing the divide -Technology adoption tendencies -Digital natives/immigrants -Technology acceptance -Technology resources

30 Ben Green