Specialist Services Section
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1 Specialist Services Section An overview Ian Yexley Chairman Specialist Services Section Chief Executive Officer UniTrust Protection Services (UK) ltd 1
2 Specialist Services Section Why choose a BSIA Specialist Services Section company? Who can join the BSIA Specialist Services Section? CCTV and systems review Are you fit for purpose? Access Control Procedures & physical security Constructive penetration testing Investigating combining technology and traditional techniques Close Protection recognising the threat and managing expectations 2
3 Specialist Services Section Trevor Elliott Director of Manpower & Membership Services British Security Industry Association 3
4 Why choose a BSIA Specialist Services Section company? Quality The BSIA is a symbol of quality and professionalism for security buyers and industry partners. Choosing a BSIA Specialist Services Section member is your assurance of professionalism and quality. 4
5 Why choose a BSIA Specialist Services Section company? Expertise & diversity Members of the Specialist Services Section are experts in a wide range of security applications, from Close Protection through to Intellectual Property Crime. 5
6 Why join the BSIA Specialist Services Section? 6
7 Who can join the BSIA Specialist Services Section? A company that supplies specialist security products and/or services. Has been trading for at least 2 years. Holds ISO 9001 certification accredited by a UKAS certification body. Has relevant qualifications in their area of expertise Company directors are of good repute. You are accepted by the members 7
8 CCTV and systems When and why did the proliferation of cameras begin? 8
9 CCTV and systems review Where is this? 1993 London - Wormwood Street, off of Bishops Gate 1993 London - Wormwood Street, off of Bishops Gate 9
10 CCTV and systems review How good is your system? Is it regularly maintained? Is it tested to ensure clarity of playback? Do the relevant staff know how to download information? Are you sure that the recorded images are of evidential quality? Don t wait for an incident to check 10
11 CCTV and systems review Can you rely on your system to provide what you want Who is he? Can you obtain good evidence? 11
12 CCTV and systems review Incident Investigation Providing accurate and helpful information Police used to identify how? How would you feel? 12
13 CCTV and systems review Be fit for purpose! Regular reviews Properly maintained Regularly check on playback Don t be caught out 13
14 Conducting CCTV Privacy Impact Assessments 14
15 Why conduct a PIA? Data Protection Act 1998 SCC CCTV Code of Practice 15
16 What is Privacy? The right of an individual to be left alone Physical Privacy Information Privacy 16
17 What are the benefits? Helps us to comply with DPA obligations Often the most effective way of demonstrating to the ICO data compliance Reduce the likelihood of a data breach occurring 17
18 Access Control & physical security How secure are you, your building and your people? Regular reviews and updates Use the best systems intelligently 18
19 Access Control & physical security What is best for you and your business Plan carefully what you want and why Get good external advice Use the best systems intelligently You get what you pay for! 19
20 Access Control & physical security Smart systems controlled by smart people 20
21 Constructive penetration testing ARE YOU TOTALLY CONFIDENT IN YOUR SYSTEMS? ARE YOU TOTALLY CONFIDENT IN YOUR PEOPLE? 21
22 Constructive penetration testing You have invested well A great system The training is complete perfect! Or is it? 22
23 Constructive penetration testing How are the tests conducted When are the tests conducted Who authorizes the tests When is a report submitted What is the follow-up 23
24 Constructive penetration testing What will the test provide? What will you learn? How will you improve? How will you maintain standards? 24
25 Constructive penetration testing Speak to a BSIA Specialists Services Section Member Make sure that you are fit for purpose It costs nothing to talk 25
26 Investigating combining technology and traditional techniques The Challenge Theft of cash over a period of years Bedroom - Inner sanctum Private Royal Household Only trusted household staff have access Several staff had been suspected and dismissed Still happening 26
27 Investigating combining technology and traditional techniques Our tools - 1 hand bag 1 covert HD camera and mic + GPS movement detector, 1 laptop 3 covert HD cameras and microphones all self powered 27
28 Investigating combining technology and traditional techniques The Plan Installation The placement The review of evidence 28
29 Investigating combining technology and traditional techniques Review the situation Download all of the information from the 4 separate sources Confirm accuracy of timings Take relevant stills for use in interviews Write up the notes of the day activities Preparation for the trap 29
30 Investigating combining technology and traditional techniques The next day The trap is set we wait The trap is sprung we move 30
31 Investigating combining technology and traditional techniques The trigger The review The suspect interviews The conclusion on day 2 activity 31
32 Investigating combining technology and traditional techniques The interviews The reaction Lessons learned A very happy but more cautious client 32
33 Other Investigation Services Different members with a variety skills Brand Protection Counterfeit Investigations UK and overseas Use a BSIA Specialist Services Section member 33
34 Close Protection 34
35 Close Protection Why? Who needs it? What is the threat? What does the principal expect? Meet the people set the team Build the relationship and trust The support 35
36 Close Protection Delivering 36
37 Close Protection Delivering 37
38 Close Protection Who? 2 typical examples High Profile Senior Executives from Multi National Companies The Close Protection Officer Senior female overseas Royal family member The Close Protection Officer 38
39 Close Protection Quality Whoever needs the protection should have the best Quality: Use a company with BS8507 accreditation Use a BSIA Specialist Services Section member company Have a clear understanding of requirements and expectations Ensure the company has the resources and ability 39
40 Next steps If your company meets the BSIA s eligibility criteria and you would like to join the Association: Speak to Sharon Mughal, Membership Development Manager, by calling or by ing: s.mughal@bsia.co.uk Download an application pack from the BSIA website: Visit the BSIA on stand: B
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