Man and Machine United for your Success. Seminar Program Injection Molding Machinery Engineering Passion

Transcription

1 Man and Machine United for your Success Seminar Program Injection Molding Machinery 2013 Engineering Passion

2 2 Your benefits Benefit from the practical orientation, personal level and flexibility of our seminars! KraussMaffei supplies practice: Our trainers have many years of experience and make use of state-of-the-art technology to offer you the highest quality of instruction. Our trainers share their expertise with the course participants by carrying out practical exercises on such topics as the MC 5 and MC 6 controlled machines at our TechCenter. This prepares participants in the best possible way to carry out their tasks in the workplace. KraussMaffei offers individuality: Promise! We limit the number of participants in our training courses to a maximum of twelve. During the seminar, three persons will work on each training machine. In this way, our trainers can address individual needs and offer concrete problem solution strategies. KraussMaffei offers flexibility: Our program contains training courses for all knowledge levels. We also offer individual seminars on special subjects and special tasks, also for older series. You can attend KraussMaffei training courses at our TechCenter in Munich or the Sales and Service Centers in Verl and Schkopau. We will also gladly come directly to your company. Your advantages at a glance Extensive practical training directly on the machine Experienced seminar instructors Small learning groups Time for individual questions and problem solution strategies All-round service covering journey, arrangement of hotel accommodation and stay Our seminar telephone: + 49 (0) We will take time to answer your questions and offer you individual problem solutions.

3 Seminar Program 2013 Your Advantage, Your Success 3 Man Meets Machine Our skills campaign Your success Test Certificate Dear Sir/Madam, Intelligent solutions and systems are on the advance in modern-day mechanical engineering. Nonetheless, this intelligence is founded on the know-how of people. We will train you and your employees so you can fully enjoy the advantages of our injection molding machines. Generally, the more your senses are involved in the learning process, the better you will be able to retain information. That is why our seminars offer a high practical content which perfectly complements the theoretical work. For all combined seminar participants, there is a final exam where you can broaden and selfassess your recently acquired knowledge. When you pass this exam, you will be awarded our KraussMaffei Test Certificate an industry-recognized qualification. We take time for individuals We will provide your employees with detailed specialist knowledge of your KraussMaffei injection molding machine. Your success is our goal and that is where our tailored seminars come in. We look forward to meeting you and your employees! Your Training Team

4 4 Your guideline to success Operation Beginners Basics Specialization Machine KM BM MC 5/MC 6 Combined seminar 5 days p. 13 Test Certificate KM GA Basics of applications engineering 2 days Page 6 KM B1 MC 5/MC 6 Operation and setup 3 days Page 7 KM B2 MC 5/MC 6 Process and product enhancement 2 days Page 8 KM B3 MC 5/MC 6 Energy analysis and quality assurance 2 days Page 9 LR robots KM BLR MC 5/MC 6 Combined Seminar 5 days p. 14 Test Certificate KM LR1 MC 5/MC 6 Operation, setup and programming* 2 days/3 days* Page 10 KM LR2 MC 5/MC 6 Programming 3 days/2 days* Page 11 KM LR3 MC 5/MC 6 Advanced programming 2 days Page 12 *only applicable to MC 6 IR articulatedarm robots KM IR 1 Operation and setup 4 days Page 16 KM IR 2 Programming 5 days Page 17 Our articulated-arm robot seminars are certified by KUKA Roboter GmbH and are fully recognized. System Machine + LR Robot KM BA MC 5/MC 6 Combined Seminar 5 days p. 15 KM B1 MC 5/MC 6 Operation and setup 3 days Page 7 KM LR1 MC 5/MC 6 Operation, setup and programming* 2 days/3 days* Page 10 Test Certificate *only applicable to MC 6

5 Seminar Program 2013 Overview 5 Your guideline to success Maintenance Basics Specialization Electrical system KM WE MC 5/MC 6 Electrical system/ electronics 3 days Page 18 KM EX/AX Electrical system/ electronics 1 day Page 19 KM LRW MC 5/MC 6 Maintenance/troubleshooting of linear robots, 1 day Page 20 Hydraulic system KM HM CX/MX/GX Hydraulic system/ mechanical system 3 days Page 21 KM K CX/MX/GX Calibration 2 days Page 22 Special courses on request We will be pleased to offer you bespoke seminars on operation and maintenance. They can be held at your premises, at our facility in Munich or at our Sales and Service Centers in Verl and Schkopau, depending on your requirements. Subject selection: Compounder IMC MC 4 control system Plastics processing at a glance Machine management Plasticizing system B, C, M and MC series Older control systems and series upon request Other special topics are available upon request: please contact us!

6 6 Machine operation Seminar KM GA Basics of applications engineering Basics of the injection molding process Basics of thermoplastics Basics of the injection molding process Basics of plastics (thermoplastics) Basics of injection molding machines Basics of injection molding tools Design of an injection molding machine Basic setup of an injection molding process Overview of special processes in injection molding Beginners in injection molding (operating personnel, project engineering, purchasing and sales staff) No special previous knowledge required 2 days, from 8:30 hours to 16:30 hours

7 Seminar Program 2013 Seminar selection Machine operation 7 Practical seminar KM B1 Operation, setup and programming of injection molding machines incl. core-pulling Effective setup of injection molding machines Quick and safe operation of injection molding machines Quick and safe programming of core-pulling processes Recognition and independent handling of error messages Safety devices on the injection molding machine Configuration of the machine control unit and core puller program Procedure for setting up the machine Setting up the locking unit and programming core-pulling processes Setting up the injection unit and determining the basic settings, mold filling study Optimization of machine settings Monitoring options Error messages and event log Practical exercises on simulators and machines Participation in a seminar Basics of applications engineering KM GA (see p. 6) or a basic knowledge of the injection molding process 3 days, from 8:30 hours to 16:30 hours Foremen, applications engineers, toolsetters, operating personnel, beginners

8 8 Machine operation Practical seminar KM B2 Process and product enhancement on injection molding machines Efficient process and product enhancement Continuous monitoring of product quality Clearly and graphically represented processes Profiles for injection/holding pressure/ plasticization Identification and rectification of surface and injection defects Quality monitoring Design and functional principle of the curve calculator Use of the curve calculator for process and product enhancement Use of the curve calculator for quality monitoring Identifying sources of interference, alarm statistics Foremen, applications engineers, assistant foremen, toolsetters Participation in practical seminar KM B1 (see p. 7) 2 days, from 8:30 hours to 16:30 hours

9 Seminar Program 2013 Seminar selection Machine operation 9 Practical seminar KM B3 Energy analysis and quality assurance on injection molding machines Energy-conscious machine setup Long-term product quality assurance and documentation Recognition and effective exploitation of potential savings Application of the energy analysis Energy consumption, energyconscious machine setup Process parameters, impacts on product quality and energy consumption SPC functions (quality statistics) Quality assurance and application of quality statistics Foremen, applications engineers, assistant foremen, toolsetters Participation in practical seminar KM B2 (see p. 8) 2 days, from 8:30 hours to 16:30 hours

10 10 Operation of LR robots Practical seminar KM LR1 Operation, setup and programming (WizardX*) of linear robots Quick and safe operation, setup and programming (WizardX*) of linear robots Effective setup of grippers Independent recognition and handling of error messages Safety devices on the robot Data and parameter management Procedure for operating the robot "Teach-in" and adaptation of point coordinates Setting up the area monitoring Creating basic programs using WizardX* Application of basic programs Starting up and optimizing the production system Error messages and event log Presentation of the LR-ON-PC PC software KM LR1 MC 5: 2 days, from 8:30 hours to 16:30 hours KM LR1 MC 6: 3 days, from 8:30 hours to 16:30 hours Toolsetters, machine operators, sampling personnel Participation in practical seminar KM B1 (see p. 7). Valid for LR/LRX series and LR-S/LRX-S series equipment. * only applicable to MC 6

11 Seminar Program 2013 Seminar selection Operation of LR robots 11 Practical seminar KM LR2 Free programming of linear robots Operating the free programming interface Modifying programs quickly and safely Creating new program parts effectively Free programming interface and command structure Explanation of the basic programs, program structure Modifying basic programs Procedure for testing program modifications Adapting program add-ons quickly and safely Working with the LR-ON-PC PC software KM LR2 MC 5: 3 days, from 8:30 hours to 16:30 hours KM LR2 MC 6: 2 days, from 8:30 hours to 16:30 hours Toolsetters/machine operators/sampling personnel with advanced automation tasks, automation personnel Participation in practical seminar KM LR1 (see p. 10). Valid for LR/LRX series and LR-S/LRX-S series equipment.

12 12 Operation of LR robots Practical seminar KM LR3 Advanced programming of linear robots Expert knowledge of the programming interface Recognition and utilization of enhancement options Programming of complex automation sequences Programming interface with advanced command structure Efficient enhancement of predefined program flows Independent development and programming of complex program parts Testing and adapted created program parts Identifying and correcting program errors Advanced toolsetters, machine operators, sampling personnel, automation personnel Participation in practical seminar KM LR2 (see p. 11). Valid for LR/LRX series and LR-S/LRX-S series equipment. 2 days, from 8:30 hours to 16:30 hours

13 Seminar Program 2013 Seminar selection Machine operation 13 Practical seminar KM BM Combined operation and process optimization of injection molding machines Effective setup of injection molding machines Quick and safe operation of injection molding machines Quick and safe programming of core-pulling processes Recognition and independent handling of error messages Efficient process and product enhancement Continuous monitoring of product quality Clearly and graphically represented processes 5 days, from 8:30 hours to 16:30 hours Consisting of practical seminar KM B1, incl. core-pulling (see p. 7) and KM B2 (see p. 8) Practical exercises on simulators and machines Final test Advantages Compact and extensive practical seminar with KraussMaffei certification Test Certificate Foremen, applications engineers, toolsetters, operating personnel, beginners Participation in a seminar on the basics of application engineering KM GA (see p. 6) or a basic knowledge of the injection molding process

14 14 Operation of LR robots Practical seminar KM BLR Combined operation and programming of linear robots Quick and safe operation, setup and programming (WizardX*) of linear robots Effective setup of grippers Recognition and independent handling of error messages Operating the free programming interface Modifying programs quickly and safely Creating new program parts effectively 5 days, from 8:30 hours to 16:30 hours Consisting of practical seminar KM LR1, see page 10, and KM LR2, see page 11 Practical exercises on simulators and machines Final test Advantages Compact and extensive practical seminar with KraussMaffei certification Test Certificate Toolsetters/machine operators/sampling personnel with advanced automation tasks, automation personnel Participation in practical seminar KM B1 (see p. 7). Valid for LR/LRX series and LR-S/LRX-S series equipment.

15 Seminar Program 2013 Seminar selection Operation System 15 Practical seminar KM BA Combined operation and programming of injection molding machines and linear robots Effective setup of injection molding machines Quick and safe operation of injection molding machines Quick and safe programming of core-pulling processes Recognition and independent handling of error messages Quick and safe operation and programming of linear robots with WizardX Effective setup of grippers 5 days, from 8:30 hours to 16:30 hours Consisting of practical seminar KM B1, incl. core-pulling (see p. 7) and KM LR1 (see p. 10) Practical exercises on simulators and machines Final test Advantages Compact and extensive practical seminar with KraussMaffei certification Test Certificate Foremen, applications engineers, toolsetters, operating personnel, beginners Participation in a seminar on the basics of applications engineering KM GA (see p. 6) or a basic knowledge of the injection molding process. Valid for LR/LRX series and LR-S/LRX-S series equipment.

16 16 Operating IR articulated-arm robots Practical seminar KM IR 1 Operation and setup of articulated-arm robots Safe working practice with the production cell Manual positioning of the articulatedarm robot to restore automatic operation Familiarization with robot functions Interpreting error messages Safety instructions for the industrial robots and automation cell Operation of the robot system Knowledge and application of coordinate systems Making adjustments Methods of tool measurement and tool load data Workpiece measurement Use of the navigator, program building and archiving Application of motion programming Inserting, deleting and correcting points Application of logic and gripper programming Introduction to the expert level Working in automatic mode Starting and stopping production Teach-in /adaptation of existing article programs Operating the KMA user interface KRC 4 System Recovery* KUKA.WorkVisual* Functions of KMA inline forms* Machine setters and production personnel No special previous knowledge required 4 days, starting on the first day at 9:00 hours otherwise from 8:00 hours to 16:30 hours Remarks Participants who successfully complete this course will be eligible to attend continuative courses at the KUKA College For example: advanced users Robot programming, electrical service, mechanical service Our articulated-arm robot seminars are certified by KUKA Roboter GmbH and are fully recognized. *only applicable to KM IR1 MC6 KRC4

17 Seminar Program 2013 Seminar selection Operating IR articulated-arm robots 17 Practical seminar KM IR 2 Programming articulated-arm robots Correct and safe operation of the production cell Safe and efficient modification of production processes Creating new production processes Application of the KRL instruction set Safety instructions for industrial robots and the automation cell Operation of the robot system Knowledge and application of the coordinate systems Adjustment Methods of tool measurement and tool load data Workpiece measurement Use of the navigator, program building and archiving Application of motion programming Inserting, deleting and correcting points Application of logic and gripper programming Introduction to the expert level Working in automatic mode Startup after system shutdown Modification of existing production programs on the SGM Simulator Operating the KMA user interface Integration of additional functions into the existing production process Interpretation of error messages, process optimization KRC 4 System Recovery* KUKA.WorkVisual* Functions of KMA inline forms* Automation personnel, advanced toolsetters, process optimizers A basic knowledge of programming or experience with automation systems is recommended. 5 days, starting on the first day at 9:00 hours otherwise from 8:00 hours to 16:30 hours Remarks Participants who successfully complete this course will be eligible to attend continuative courses at the KUKA College For example: advanced robot programming, electrical service, mechanical service Our articulated-arm robot seminars are certified by KUKA Roboter GmbH and are fully recognized. *only applicable to KM IR1 MC6 KRC4

18 18 Maintenance Electrical system/electronics Practical seminar KM WE Maintenance and troubleshooting of electrics/ electronics on injection molding machines Optimal maintenance of injection molding machines Rapid detection and clearance of faults Systematic troubleshooting in electrical systems Procedure for setting up the machine Error messages and event log Design and function of the control unit Cycle flow chart and on-screen step display Expert use of electric circuit diagrams Diagnosis functions Systematic approach to troubleshooting Preventive maintenance Electrical/electronic maintenance and servicing personnel, service personnel with a knowledge of electrical engineering A basic knowledge of electrics/electronics 3 days, from 8:30 hours to 16:30 hours

19 Seminar Program 2013 Seminar selection Maintenance Electrical system/electronics 19 Practical seminar KM EX/AX Maintenance and troubleshooting of fully electric injection molding machines Optimal maintenance of the fully electric injection molding machine Rapid detection and clearance of faults Design and mode of operation of the locking and injection unit Design and control of the inverter and electrical drives Diagnosis functions Systematic approach to troubleshooting Preventive maintenance Maintenance and servicing personnel Electrical system/electronics Participation in practical seminar on maintenance of electrical systems/ electronics KM WE (see p. 18) 1 day, from 8:30 hours to 16:30 hours

20 20 Maintenance Electrical system/electronics Practical seminar KM LRW Maintenance and troubleshooting of linear robots Optimal maintenance of linear robots Rapid detection and clearance of faults System configuration of linear robots Diagnosis functions Systematic approach to troubleshooting Calibrating robot axes Preventive maintenance Maintenance and servicing personnel for electrical systems/electronics A basic knowledge of electrical systems/ electronics, participation in practical seminar KM LR1, KM LR2 or practical seminar KM WE (see p. 10, 11, 18) 1 day, from 8:30 hours to 16:30 hours

21 Seminar Program 2013 Seminar selection Maintenance Hydraulic system/mechanical system 21 Practical seminar KM HM Maintenance and troubleshooting of hydraulics/ mechanical system on injection molding machines Optimal maintenance of the injection molding machine Rapid detection and clearance of faults Professional, systematic troubleshooting in hydraulics/mechanical system Procedure for setting up the machine Error messages and event log Hydraulic components and their mode of operation in machine hydraulics Diagnosis functions Systematic approach to hydraulic troubleshooting Design and handling of the hydraulic diagram Mechanical design of the locking and injection unit Preventive maintenance Maintenance personnel A basic knowledge of hydraulics/ mechanics 3 days, from 8:30 hours to 16:30 hours

22 22 Maintenance Hydraulic system/mechanical system Practical seminar KM K Calibrating injection molding machines Independent calibration and adjustment Increasing process and machine capability Making adjustments after module replacement Functional principle of the controller Adjusting pressure and displacement transducers Calibrating proportional valves and variable delivery pumps Maintenance personnel Participation in a practical seminar Maintenance of electrical systems/ electronics KM WE (see p. 18) or mechanical system/hydraulics KM HM (see p. 21) 2 days, from 8:30 hours to 16:30 hours

23 Seminar Program 2013 Registration 18 Injection molding machinery Seminar registrations Call: +49 (0) Write: Waltraud Behner-Freisinger Department KS113 KraussMaffei Technologies GmbH Krauss-Maffei-Strasse Munich Fax: +49 (0) See rear side for fax template Internet:

24 Please fill in and fax to: +49 (0) We are familiar with and acknowledge the terms and conditions of participation in the registration documents. Fax template Seminar registrations 2013 Personal details Company Contact person address Telephone Zip code Town/city Fax Street, no. / post office box Customer order number Seminar attendance 1st seminar type / seminar no. 2nd seminar type / seminar no. Date Date Name of 1st participant Name of 1st participant Name of 2nd participant Name of 2nd participant Hotel booking by KraussMaffei desired? Yes No Date of arrival Date of arrival Venue / date Signature

25 Seminar Program 2013 Terms and conditions of participation 25 General notes Terms and conditions of participation 1. Please forward registrations to: KraussMaffei Technologies GmbH Department KS113, Ms Behner-Freisinger Krauss-Maffei-Strasse 2, Munich Tel. +49 (0) Fax +49 (0) Please use our application form (left). 2. Applicability These Special Conditions for Participation apply only to companies referred to in section 14, 310 subsection 1 of the German Civil Code (BGB). 3. Registration and conclusion of contract Registration implies acceptance of the terms and conditions of participation on the part of the participant. Registration can be in writing or by means of the online registration form. Consideration shall always be given to registrations in the order their arrival. The contract is concluded upon receipt of the registration confirmation. Register in good time to guarantee your place in the seminar! Please register no later than four weeks prior to the start of the seminar. Please use our registration form provided. "Your" seminar is not on offer? Just contact us! Deviations from the scheduled seminar dates are possible upon consultation. 4. s for participation Practical exercises are carried out with the seminar participants during the seminar. To guarantee the success of the seminar, therefore, the number of participants is limited. Please reserve your seminar is good time so that we meet your date request. You will receive confirmation of participation when your written registration has been received. 5. Services Participants will received training from the presenters in theory and practice. At the start of the seminar, each participant receives documents on the respective seminar, and a certificate upon completion. This further training uses the most modern technical aids. The registration fees cover the costs of all seminar documents, the use of the technical equipment, beverages in the breaks and lunch in the company canteen. Travel and overnight accommodation costs shall be borne by the participant. 6. Booking of a room Hotel room booking by KraussMaffei is possible. If you require this, please enter it in the seminar registration accordingly. However, KraussMaffei cannot provide a guarantee, in any form whatsoever, on the availability or hotel services. Overnight accommodation costs shall be borne by the participant. Customers themselves are responsible for canceling a booked hotel room. Any cancelation costs thus incurred shall be paid directly to the hotel. 7. Terms and conditions of payments A flat rate without cash discount shall be charged to each participant for the individual seminars. Please refer to the respective seminar contents for the costs of the German-language seminars. All prices quoted exclude the statutory valueadded tax. Please specify the seminar title or code in all correspondence or money transfers. The participation fee shall become due when the invoice is issued. Please quote the invoice number when making the payment. 8. Withdrawal Participants can withdraw up to 14 days before the start of the seminar. If cancelation is made in writing after this period, the seminar organizer shall be entitled to demand or retain 50% of the seminar fee as a lump-sum settlement. This lump-sum settlement shall amount to 100% in the case of withdrawals within one week before the start of the seminar. The lump-sum settlement shall not apply if a substitute participant is named. If the organizer is forced to cancel the event, any payments already received will be refunded; any other claims are excluded. 9. Cancelation of seminars and changes KraussMaffei reserves the right to cancel, postpone or combine the scheduled seminars if the number of participants is too low, if presenters cannot attend, due to force majeure or for other important reasons for which KraussMaffei is not responsible. Participants shall be informed immediately and payments that have already been made shall be reimbursed. Further claims, irrespective of the form, shall be excluded unless the organizer has acted with intent or gross negligence. The organizer has the right to replace trainers or to postpone dates in the schedule for a good reason, e.g. if the trainer is sick, insofar as this can be reasonably expected of the seminar participants. 10. Liability The organizer shall be liable for damages only in the case of willful or grossly negligent conduct. Liability for a violation of major contractual obligations and injuries to life and limb or health is not affected. In the event of a violation of the above-mentioned contractual obligations, the claim for damages shall be limited to typically foreseeable damages. 11. Copyright Work documents and the computer software used are protected by copyright. The reproduction of seminar documents for unapproved purposes, as well as the dissemination, utilization and disclosure of the contents to third parties, is not permitted. Violations shall result in mandatory damage compensation. 12. Severability Clause In the event that individual provisions of these conditions of are invalid, this does not affect the validity of the remaining provisions. The invalid clause will then be replaced with another clause that meets the economic intent of the invalid clause. 13. Applicable law and place of jurisdiction German law applies to all disputes regarding and in connection with the legal relationship between the parties. The agreed place of jurisdiction of the courts is Munich.

26 26 Seminar Program 2013 Sales and Service Center Sales and Service Center Germany Sales and Service Center 1) KraussMaffei Technologies GmbH Sales and Service Center Northwest Germany Oesternweg Verl Tel. +49 (0) Fax +49 (0) ) KraussMaffei Technologies GmbH Service Center Southwest Germany Benzstrasse Renningen Tel. +49 (0) Fax +49 (0) ) Verl 4) Schkopau 3) KraussMaffei Technologies GmbH Sales and Service Center Southern Germany Krauss-Maffei-Strasse Munich Tel. +49 (0) Fax +49 (0) ) Renningen 5) Oberding-Schwaig 3) Munich 4) KraussMaffei Technologies GmbH Service Center Southeast Germany Value Park Schkopau Im Mitz II, Building A Schkopau Tel. +49 (0) Fax +49 (0) Automation 5) KraussMaffei Automation AG Möslstrasse Oberding-Schwaig Tel. +49 (0) Fax +49 (0)

27 27 KraussMaffei A strong brand in a unique global group Cross-technology system and process solutions Whether in Injection Molding, Reaction Process Machinery or Automation the KraussMaffei brand stands for pioneering and cross-technology system and process solutions in plastics processing worldwide. For decades, our expertise, innovative ability and passionate commitment to plastics engineering have been your competitive edge. As a cross-industry system provider, we offer you modular and standardized systems as well as solutions customized to your needs. There for you around the world With our worldwide sales and service network, we offer our international customers an excellent basis for a successful business relationship. Due to the close proximity to our customers, we are able to answer your individual inquiries very quickly. We work out the best possible technical and economical solution for your product and production requirements together with you. Test our machine technology for your applications and let our experts put together an individualized service package for you. Individualized service Our employees from customer service, application technology and service help you with your questions and needs on every topic dealing with machines, systems and processes around the globe, quickly and with a high level of expertise. We have developed an extensive customized service spectrum with our lifecycle design, which accompanies you throughout the entire lifecycle of your machines and systems. Take advantage of the personal interaction and flexibility we offer in our practically oriented seminars. We carry out customer-specific trainings either at your location or at our sales and service locations. KraussMaffei Group Comprehensive expertise You can find additional information about KraussMaffei at: Unique selling proposition Technology 3 The KraussMaffei Group is the only provider in the world to possess the essential machine technologies for plastics and rubber processing with its KraussMaffei, KraussMaffei Berstorff and Netstal brands: Injection Molding Machinery, Automation, Reaction Process Machinery and Extrusion Technology. The group is represented internationally with more than 30 subsidiaries and over ten production plants as well as about 570 commercial and service partners. This is what makes us your highly skilled and integrated partner. Use our comprehensive and unique expertise in the industry. You can find additional information at: The KraussMaffei Group has a global presence. Countries with subsidiaries are marked in dark blue. In the white-colored regions, the Group is represented by over 570 sales and service partners.

28 The KraussMaffei seminar concept Your tool for excellent work results KraussMaffei injection molding machines set standards in the industry all over the world. Apart from the most modern machine technology, as always the key to top quality is the personnel at the machine in operation, maintenance and process control. Our seminar concept provides your employees with the tools they need to complete these tasks. This allows you to fully exploit the performance potential of your system. The KraussMaffei training concept was presented with the Gold Award of the German Association of Sales Promoters and Trainers (BDVT) in recognition of its all-round success and practical orientation WE. 1st Edition 09/2012. IMM 030 A PRO 09/2012 EN Subject to technical changes Printed in the Federal Republic of Germany.