A Vision for Government in a Digital World Predictions Frieda Yueh NCSL Summit 24 July 2008 fyueh@us.ibm.com 914-474-6606
(Much of) the world is connecting Fast, always on, everywhere, trusted, natural, easy and intelligent
These connections are creating the new pressures on governments worldwide Changing demographics Accelerating globalization Environmental concerns Societal expectations Threats to stability Impact of technology
The future of every society is being shaped by the unique and specific impacts of these drivers Italy Low birth rate with emigration Flat population & rapidly rising average age High expectations of government by citizens government budget 50% of GDP Japan High and rising median age (45.8 years) Rising immigration but limited experience with cultural diversity High labor costs United States High immigration with cultural diversity Declining industrial base, job shifts, trade deficits Leading carbon consumer Target of global terrorism Technology innovator and consumer Brazil Immigration and diversity Moderate labor costs Rising resource consumption Minimal threat of global terrorism India Low median age (24.8 years) Growing service economy Minimal expectations of government by citizens -- government budget 16% of GDP Rising resource consumption with environmental impacts Significant cultural diversity China Gender imbalance (1.14 males/female under age 15) Rapid industrialization, impact on environment, urbanization Minimal expectations of government by citizens -- government budget 18% of GDP /common core
1. Collaboration A joint venture to to provide shared services to to multiple county and and city city governments. Structure for for further growth (e.g. (e.g. supraregional police force). /georgia
Expect new collective constituent behaviors - Tuangou From flash mob to to smart mob to to team shopping / cloud China Herald
2. Cloud Computing Vietnam uses uses IBM IBM Cloud Computing to to link link government, universities, research institutes, startups and and others to to develop education programs. (5/9/08) /enabling sw The The Wuxi municipal government provides IBM IBM Cloud Computing for for 11 11 software parks across China. 200,000 developers and and hundreds of of companies are are working from a cloud. (2/1/08)
3. Interfaces to technology will look very different /repliee
4. We will have remote access to healthcare Targets millions of chronically ill patients today and is intended to track billions of people (wellness) tomorrow limit a patient's health risk, increase their comfort level reduce the number of primary care visits, emergency care and hospital admissions Deployment of telehealthcare solutions Vital parameters sensing Peakflow Body weight Activity Heart rate Pulse Oxygen Meter Blood pressure Injection registration Auscultation /avatar Glucose ECG monitor Tablet dispensing
Google Earth for the Body - by IBM Allows doctors to integrate patient medical records and images and view them in 3-D
5. The internet is 3-D China employee town hall meeting in in the Forbidden City Maple
50 million players new leadership models /powerup
6. Technology & environmental concerns
Alternative Energy and Energy Efficiency Efficient solar power systems through silicon research Green data centers The underlying consumption of energy in large data centers is likely to increase steadily during the next ten years (Gartner) Intelligent Utility Networks- Efficient Energy Transmission and Distribution Networks
Intelligent transportation systems- Stockholm, Sweden Traffic down 25% (orig. 450K vehicles/day) Carbon emissions down 15% Reduced congestion costs of $120M/yr (four year payback) Source: www.stockholmsforsoket.se
Washing machines bid for cheap electricity (supplied by your neighbor s solar cells) /reading minds
7.Cell phones & smartphones will read our minds Direct people to the closest government office, find a provider of a key service, recommend alternative transportation
8. And you will use them to chat across languages Real time speech translation, streaming video and audio capture and translate /questions
9. On an increasingly rapid basis, our questions become more intriguing and urgent. I don t want to talk to agency heads why can t I talk to my citizens process owners? (Mayor of large German city) Why can t I see the convoy traveling every single yard of the journey from the airport to its destination? (CIO of a large US Police Department) If data in the hands of a few makes for order, does data in the hands of many make for endless possibilities? (Non-profit government consultant) Why should there be a government portal? Why not get a grip on your information and just let folks use Google?
So, what s on your mind concerning these Global Trends?
Thank you for the opportunity to speak with you this morning!