EARTO WORKING GROUP Quality and Excellence in RTO Management Presentation
Who is AIMEN? The Technology Centre AIMEN was established in Vigo (Spain) in 1967, promoted by a group of companies to provide R&D services to the Industry. Main Spanish Centre of Innovation and Technology in the field of Materials and Joining Technologies Non-Profit Private Association 91 associated companies and more than 500 customers
Organisation Chart General Assembly (Associates) Technological Transfer office Board of Directors Executive Commission General Manager Laboratory Manager Technology Manager Joining Technology Plant Applied Laser Centre Design and Simulation Inspection and Non-Destructive Testing Industrial Projects and Facilities Mechanical Area Metallographic Area Physicochemical Area Calibration and Metrology Training Account Management Business Administration Non-Profit Private Association Human Resources Consulting
Serving Industries / Members AUTOMOTIVE SHIPBUILDING ENERGY AERONAUTICS METALMECHANICS (COASA Composites)
Human Resources PhDs 9 Master Degrees 82 University Graduates 66 Technicians 25 Administrative Staff 10 Graduate Trainee Program 3 Total Personnel 195 0 25 50 75 100 125 150 175 200 Specialized employees adapted to high added value tasks
Budget Evolution 12.000 Total Income 10.800 10.000 7.979 Thousand Euros 8.000 6.000 4.000 3.540 5.244 5.638 2.000 0 2003 2004 2005 2006 2007 Year
Overview Joining Technology Plant Applied Laser Centre European Projects Material Testing and Analysis Inspection and Non- Destructive Testing Materials and Manufacturing Processes Design and Simulation Training Construction and civil Engineering Consulting Research Results Transfer Office
Serving Industries Automotive Aeronautics Power Shipbuilding Equipment Oil, Gas and Chemicals Construction & Civil Engineering Food
Technology Partners (I) Technology Centres Institutes The Welding Institute Universities Suppliers
Technology Partners (II) Associations Platforms
Technology Partners (III) European Projects
Mission Improve competitiveness and technology know-how of our customers - Monitoring evolution of the technology market - Acquiring and developing the emergent technologies - Covering our customer's technology needs - Promoting our customer's technological innovation
Research lines Process optimisation of joining and cutting of materials Laser technologies (metallic and plastics) Automatisation of conventional welding processes New joining processes (Friction Stir Welding, adhesives, hybrid technologies) Brazing Mechanical joints Optimisation of manufacturing processes Improvement of thermal forming (forge, extrusion, lamination) Development of cycles of thermal treatment Failure analysis
Research lines Life-cycle improvement of tools and structural elements Design of cryogenic treatments Thermo chemical treatments Study of new materials and advanced coatings Local thermal treatment by laser technology Repair of tools / structural elements Repair by laser cladding Repair by controlled refusing Repair by conventional cladding techniques Inspection and non-destructive tests Automatic monitoring of welding processes Online control of welding processes by non-destructive methods Design and development of new inspection techniques
Certifications Innovation and Technology Centre by MCYT RRTO Office by MCYT ENAC Accreditation on Testing and Analysis ENAC Accreditation on Calibration CALIBRACIÓN - ENSAYOS Environmental Ministry Certification IGVS Certification
Our Quality System NOW Our Quality Management System is accreditated by ISO17025 by ENAC (Spanish Accreditation Body) CALIBRACIÓN - ENSAYOS Scope of the Quality Management System: ISO 17025 Testing and Analysis ISO 17025 Certification on Calibration ISO 9001 Rest of activities
Our Quality System NOW MANAGEMENT SYSTEM QUALITY REQUIREMENTS All areas Uniform Sistem Espor System Planning Documents control Records control MANAGERS INVOLVEMENT QUALITY REQUIREMENTS All areas Uniform Sistem Espor Policy, objectives Focused to client Management review
Our Quality System NOW HUMAN RESOURCES MANAGEMENT QUALITY REQUIREMENTS All areas Uniform Sistem Espor Planning Training Performance evaluation Work conditions
Our Quality System NOW SERVICE REQUIREMENTS QUALITY REQUIREMENTS All areas Uniform Sistem Espor Planning Contract revision Design Purchasing Service control Measurement devices
Our Quality System NOW CONTINUOUS IMPROVEMENT QUALITY REQUIREMENTS All areas Uniform Sistem Espor Client satisfaction evaluation Internal audit Follow up measurement Data analysis Corrective actions Preventive actions
Our Quality System NOW Our principal efforts are focused on implementing the system requirements in all Center s areas
Our Quality System: : CURRENT PROJECTS Design and implementation of a confidenciality system Planning the management system implementation in all areas improve QMS by information technologies training employees in the quality requirements Developing the 5S implementation planning
Our Quality System: : CURRENT CONCERNS Develop an efficient QMS Improve the implementation of the PDCA process in all the areas Improve the level of employee involvement Get competent resources to develop a good support to all areas Developing a consistent Information Management System
Our Quality System: : FUTURE PRIORITIES Get the UNE166002 certification (national standard to manage innovation systems) Get the ISO17020 accreditation to recognise our competence in NDE Get the ISO14001 certification (the EMS is totally implemented, we would have to pass the external audit)