CANADIAN CENTRE FOR ETHICS AND CORPORATE POLICY Annual General Meeting May 17, 2017 3:30 7:00 pm
Action indeed is the sole medium of expression for ethics. Jane Adams
Welcome Note Agenda We are firmly in the digital age, and with that comes proliferation of data. Organizations can use this data to develop advancements in their field, craft better experiences for their customers, and understand their own operations better. The underside of these opportunities relates to the type of data collected and how it is used, specifically when tied to an individual or group of people. It is the ethical thread running through the collection of data that leads governments to form laws protecting its citizens and their privacy rights. But without a universal code of ethics, regional and national cultures play a significant role in how governments interpret the privacy rights of their citizens. As technology progresses rapidly, so do the cultures affected, resulting in varying ethical nuances and expectations that law makers struggle to keep pace with. 3:30 5:00pm 5:00 7:00pm Keynote address Dr. Ann Cavoukian Panel discussion Moderated by Kenneth J. Fredeen Panelists Alaina Aston Laura Davison Sylvia Kingsmill Reception It is thus left to the organizations to be the interpreters and advocates of the individuals ethical perceptions and expectations of how their data is collected, shared, and used. Ultimately, relationships will be strengthened or broken between the individual and organization based on the exchange of personal data operating with a relationship-first mentality may help organizations avoid future catastrophes that result from exploiting the availability of data or ignoring the preferences of their customers and employees. Sylvia Kingsmill Partner Financial Advisory Deloitte Canada ethicscentre.ca Annual General Meeting 5
Data & Ethics Global Survey Privacy for Sale To the highest bidder The survey also considered on how consumer trust differs according to industry (automotive, insurance, healthcare, retail, telecom, banking, government and technology), as well as how consumer comfort levels were impacted by different data and privacy-related scenarios. Highlights from the report include: 80% of global consumers surveyed feel that organizations have a responsibility to manage their data ethically. 2/3 of Canadians say they would provide access to their social media accounts in exchange for 50% discount on their insurance rate. 3/4 of Canadians don t want their data shared beyond national borders. 90% of Canadian respondents said they would sever ties with an organization if it was revealed that the company used data unethically. Recently, Deloitte released the results of a global report on consumers views and perceptions on the use of data by organisations: Privacy for sale-to the highest bidder. The report is the result of a global survey (conducted in Canada, U.S, Chile, U.K, Germany and Japan) which was designed to uncover consumers views of data and privacy to help advise our clients on how to more effectively use data in an appropriate way, exploring a wide variety of topics, including: consumer familiarity with data privacy legislation; depth of understanding surrounding the concept of Big Data; and the impact of data and privacy views on purchasing behaviours. Today, our panelists will share their perspectives on the results of this survey, specifically how organizations define what it means to be ethical and responsible in relation to how data is gathered and used, and what measures organizations should take to mitigate both repuational and opeartionsal privacy risks. The discussion will focus on what organization should do compared to what the law dictates. ethicscentre.ca Annual General Meeting 7
Kenneth J. Fredeen Moderator General Counsel and Secretary to the Board Deloitte LLP Dr. Ann Cavoukian Keynote Address Executive Director The Privacy and Big Data Institute Ryerson University Kenneth Fredeen is a leader in the legal profession and the General Counsel community in particular. He is a member of the Association of Canadian General Counsel and a frequent speaker and panel member on topics related to the role and challenges of the General Counsel, diversity and in house practice management. In 2013 he was recognized by Canadian Lawyer magazine as one of Canada s top 25 most influential lawyers and judges in Canada. Mr. Fredeen is a lecturer at the CCCA/Rotmans Business Leadership Program for In-house Counsel. Working with other Canadian general counsel, Mr. Fredeen was a founding member of Legal Leaders for Diversity (LLD) and Inclusion and he now serves as president. Mr. Fredeen is the past Chair of the Deloitte Inclusion Council and former Executive Sponsor or the Deloitte LGBTQ peoples network and now acts in that capacity for the Deloitte network for employees with disabilities. As an active and engaged leader in the community, Mr. Fredeen was awarded the Queens Jubilee Medal in 2012 and Mr Fredeen and his team were awarded the General Counsel Award (Social Responsibility) in 2012. In 2014, Mr Fredeen was awarded the King Clancy Award for his work supporting Canadians who live with disabilities. In 2015 he received the SABA Diversity Award. Ann Cavoukian is recognized as one of the world s leading privacy experts. She is presently the Executive Director of the Privacy and Big Data Institute at Ryerson University. Dr. Cavoukian served an unprecedented three terms as the Information & Privacy Commissioner of Ontario, Canada. There she created Privacy by Design, a framework that seeks to proactively embed privacy into design, thereby achieving the strongest protection possible. In 2010, International Privacy Regulators unanimously passed a Resolution recognizing Privacy by Design as an international standard. Since then, PbD has been translated into 39 languages. Dr. Cavoukian has received numerous awards recognizing her leadership in privacy, including being named as one of the Top 25 Women of Influence in Canada, named among the Top 10 women in Data Security and Privacy, and most recently, named as one of the Top 100 Leaders in Identity (January, 2017). ethicscentre.ca Annual General Meeting 9
Alaina Aston Panelist Vice President RBC Data Management & Governance, Personal & Commercial Banking Laura Davison Panelist Chief Privacy & Compliance Officer Institute for Clinical Evaluative Science (ICES) Alaina Aston has over 22 years of management experience primarily in the Global Banking sector. In her current role, Alaina is responsible for leading the Centre of Excellence for Data management that proactively develops implements and oversees the suitability of data stewardship administration and governance policies. Previously at RBC, Alaina served as Head of Data Management and Integrity for P&CB, Head of Finance Operational Risk & Initiatives, and Head of IT Global Business Management for RBC Capital Markets. Prior to RBC, Alaina was at Morgan Stanley in their New York, Toronto and London offices, where she held a number of progressive global roles bridging across IT and Finance as a VP Technology. Laura Davison is a lawyer called to the Ontario Bar, who has specialized in privacy since 2004. Her experience includes 5 years as Deputy Chief Privacy Officer for Deloitte, where she was the principal privacy advisor for all business lines and areas of operation across Canada. In 2011, she was appointed Chief Privacy and Compliance Officer of the Institute for Clinical Evaluative Sciences in Toronto. Laura is past chair of both the OBA and CBA Privacy and Access Law Sections, and served on the Canadian advisory board of the International Association of Privacy Professionals from its inception in 2006 to 2014. Outside of work, Alaina has won gold medals at the National Rowing Championships of Great Britain and representing England. At University she captained the varsity swim team. For a decade she was an active member of and Executive Treasurer for the Canadian Women s Club based in London, UK. Today she sits on the Executive Committee of United Way Women Gaining Ground as an advisor and was the former Chair of the Investment Committee; dedicated to supporting women s philanthropy in the GTA. ethicscentre.ca Annual General Meeting 11
Sylvia Kingsmill Panelist Partner Financial Advisory Deloitte Canada Sylvia Kingsmill has over 15 years experience in providing strategic, risk-based compliance advisory services. She currently leads the Strategic Initiatives portfolio for the Financial Advisory practice within Deloitte, and in her former role as the firm s Data Protection and Privacy Leader, she launched the Privacy by Design Certification Program with Ryerson. Sylvia has assisted a number of global organizations launch privacy friendly products and services to support major IT and business transformations in alignment with legal and privacy requirements. She has also worked on some of the largest cyber and data privacy breaches, advising the C-suite and executive teams on dealing with the regulators and remediating compliance orders. Notes Prior to joining Deloitte, Sylvia was legal counsel for a boutique risk management consulting firm, and a former Chief Privacy Officer for a client with global operations in personal health information management. She is a lawyer by training, specializing in Business Law. ethicscentre.ca Annual General Meeting 13
For additonal information on the Data & Ethics report please contact: Sylvia Kingsmill skingsmill@deloitte.ca Notes Thank you to Deloitte for hosting this years Annual General Meeting