QC1052 High Solids Epoxy Flooring Systems

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7420 Chouder Lane Wake Forest, NC 27587 PH (919) 795-8985 FX (800) 872-3750 Www.QCCommercial.com COATINGS - SEALANTS - VWC - EPOXY SYSTEMS QC1052 High Solids Epoxy Flooring Systems Quality Control / Standard Operating Procedure 1.0 PURPOSE To ensure that high solids epoxy flooring systems are installed over concrete slabs by qualified QC Commercial, LLC (henceforth QC) personnel and that all installation methods and techniques meet the requirements as set forth by the manufacturer of the product being installed. To provide the basic work instructions, reference documents, and tool requirements needed to ensure that all technical specifications and workmanship standards are achieved. This SOP does not encompass procurement procedures and responsibilities. 2.0 SCOPE QC will mobilize work crews and execute material purchase orders for high solids epoxy flooring systems only when the following preconstruction criteria has been met: 2.1 Customer requirements have been reviewed, understood, and agreed upon by both QC and the customer providing such requirements. 2.2 Any requirements deviating from standard requirements outlined by the customer are clearly defined and understood by all parties. 2.3 It is determined that QC s process capabilities are sufficient to produce the customer s product to their specifications in a consistent and timely fashion at a cost acceptable to both QC and its customer. 3.0 REFERENCES 3.1 PDCA P1-04 Properly Painted Surface 3.2 PDCA P2-04 Third Party Inspections 3.3 PDCA P13-06 Acceptance Standards for DFT 3.4 QC1006-x Job Hazard Assessment 3.5 QC1016-x Mil Thickness Report 3.6 QC1031-x Adhesion Test Report 3.7 Coating and Coverage Calculations 3.8 Wet Film Thickness Requirements 3.9 Conversion Factors QC SOP No. 1052 Version 1

7420 Chouder Lane Wake Forest, NC 27587 PH (919) 795-8985 FX (800) 872-3750 Www.QCCommercial.com COATINGS - SEALANTS - VWC - EPOXY SYSTEMS 4.0 PROCEDURE 4.1 Pre-Mobilization A site visit is required prior to mobilization to inspect the existing conditions of the concrete slab and the general conditions surrounding the work area. No work is to begin until all applicable documentation has been signed off by the customer, including but not limited to Change Orders, Material Submittals, Deviations, and Job Hazard Assessments. Project specifications are to be agreed to in writing regarding finishes, colors, textures, mil thicknesses, surface preparation, and work durations. The manufacturer s product and installation specifications will be used as the governing standard unless QC is notified in writing that a third party standard is to be used. A standard Job Hazard Assessment is to be performed to ensure the work area is free from potential safety hazards. Use form QC1006-x when inspecting the job site. 4.2 Surface Preparation and Barricades Where epoxy flooring systems are being installed, the area must be barricaded off from traffic of any kind. The use of traffic cones, red caution tape, plastic curtains, and other means are to be used to ensure no unauthorized personnel enters the work area until the final coat of epoxy flooring has had time to completely cure. Follow manufacturer s guidelines for proper cure times. Surface preparation procedures should adhere to the manufacturer s requirements. Product Technical Datasheets and MSDS should be readily available at all times during the installation process. 4.3 Application Use the manufacturer s recommended methods and equipment for installing high solid epoxy flooring systems. Installations are to be performed with QC s most experienced craftsman. All work to be supervised by QC management personnel. Reference Technical Datasheets for material storage requirements. It is paramount that all materials be stored in an environmentally controlled location. QC SOP No. 1052 Version 1

7420 Chouder Lane Wake Forest, NC 27587 PH (919) 795-8985 FX (800) 872-3750 Www.QCCommercial.com COATINGS - SEALANTS - VWC - EPOXY SYSTEMS Use care when mixing. Most high solids epoxies will create minor combustion as the resin and catalyst are digesting. Ensure unused mixtures are stored outside or in well ventilated areas free from other combustible materials. 4.4 Inspection and Test In process inspections will be performed during installation. Use mil thickness gages to audit the thickness of each sequential coating. Use form QC1016-x to record wet film thickness measurements. Final inspections will be performed using PDCA P1-04 and P2-04 and the manufacturer s recommendations. Any inspection criteria exceeding these requirements will be agreed to in writing prior to commencement of work. The owner or construction manager may require that inspections be performed by a third party or independent testing firm. In such cases, the firm providing the inspection and test services will do so at the owner s / construction manager s expense. 4.5 Protection High solids epoxy flooring systems will be protected from damage or traffic for the entire installation period and until the final application has had sufficient time to properly cure. Unless otherwise stated in writing, it is the owner s / construction manager s responsibility to ensure the newly installed flooring system is protected. REVISION TABLE Version Date Changes 1 11-19-11 Original Draft APPROVAL QC Commercial, LLC Russ Phillips 11-19-11 Company Print Name Signed Date QC SOP No. 1052 Version 1

7420 Chouder Lane Wake Forest, NC 27587 PH (919) 795-8985 FX (919) 341-5474 email: Contact@QCCommercial.com COATINGS - SEALANTS - VWC - EPOXY SYSTEMS Supervisor / Foreman: Date: Today's Work Scope: Location of Work: Does today's work require special procedures, training, or permits? If yes, list on back of form. Job Hazard Assessment (Daily Report) Check all applicable boxes below: JHA Checklist Confined Spaces 1. Is management aware of all potential safety Scaffolding Hazardous Materials Barricades 2. hazards of this project? Have employees been briefed on the Man-Lifts hazards associated with this job? Trip / Fall Hazards List hazards (additional space on back): Overhead Work Other Job Specific PPE: Yes No Everyone working for QC Commercial is to review the safety hazards and proper work methods for the work being performed each day. Each worker must sign in to acknowledge receiving the proper instructions. Each worker must also sign out and indicate any incidents that may have occurred before leaving the jobsite for the day. All injuries must be reported to your supervisor immediately! TOADS hernias debunk ser informatics a us supervisor immediatamente! Yes Yes No No Hard Hat Foot Protection Safety Glasses Respirator Gloves Dust Mask 3. Have MSDS been reviewed with workers? Yes Fall Protection Hearing Protection Other 4. List special instructions on back of this form. No SIGN IN I have been briefed on the correct procedures for performing this work and fully understand the hazards and safe work methods to avoid the hazards. Add additional names on back of form if required. SIGN OUT I have completed this job in a safe manner without damage to property or injury to myself or others. If not please explain on back of this form. I have ensured that all affected employees have signed in and out on this JHA and that all work was performed safely and satisfactorily. Signature of Supervisor / Crew Leader Form No. QC1006-1 Page 1 of 2

List comments, additional hazards, property damage, or injuries below: Special Instructions: SIGN IN I have been briefed on the correct procedures for performing this work and fully understand the hazards and safe work methods to avoid the hazards. SIGN OUT I have completed this job in a safe manner without damage to property or injury to myself or others. If not please explain at space provided above. Form No. QC1006-1 Page 2 of 2

5720 Capital Blvd, Suite E Raleigh, NC 27616 PH (919) 795-8985 FX (800) 872-3750 email: Contact@QCCommercial.com COATINGS - SEALANTS - VWC - EPOXY SYSTEMS C i l C t i & S l t Mil Thickness Report JOB NAME: DATE: PERSON RESPONSIBLE: NAME OF COATING: WFT REQUIRED: INITIAL READING: TIME: INPROCESS READING # 1 TIME: INPROCESS READING # 2 TIME: Form No. QC1016-2

7420 Chouder Lane Wake Forest, NC 27587 PH (919) 795-8985 FX (800) 872-3750 email: Contact@QCCommercial.com COATINGS - SEALANTS - VWC - EPOXY SYSTEMS C i l C t i & S l t Adhesion Test Report JOB NAME: DuPont Exterior Painting DATE: PERSON RESPONSIBLE: 08/4/2010 Russ Phillips NAME OF COATING: Imron Industrial Strength Urethane over Corlar 2.1 Epoxy Primer WFT REQUIRED: 4-5 Mils Cure Time: 7 Days Initial Reading: At 3 Days From Application TIME: July 26, 2010 Urethane removed from metal substrate. Some epoxy primer was also removed. Test performed 4 days prior to full cure. Intermediate Reading: At 5 Days From Application TIME: July 28, 2010 Urethane removed from epoxy primer. Epoxy primer shows good adhesion. Test performed 2 days prior to full cure. Final Reading At 10 Days From Application TIME: August 2, 2010 Urethane and epoxy primer show good adhesion. Test performed after full cure. Adhesion Test Result: PASS Form No. QC1031-2

COATING COVERAGE CALCULATIONS Theoretical Coverage (on a smooth surface) ft 2 /U.S. gal = % SBV/100 x 1604 dft (mils) m 2 /liter = % SBV/100 x 1000 dft (microns) Practical Coverage Theoretical Coverage Theoretical Coverage x % Loss 100 Consumption Area (ft 2 or m 2 ) Practical Coverage (gallons or liters) Film Thickness Wet to Dry wft x % SBV 100 Dry to Wet dft x 100 % SBV % Solids by Volume and Wet Film Thickness Adjustments Due to Thinning W = X 1 + Y A = Z W A = adjusted WFT required for thinned material W = adjusted % solids by volume due to thinning X = original materials % solids by volume Y = % thinner added Z = required dry film thickness

WET FILM THICKNESS REQUIREMENTS MICRONS Required Dry Film Thickness (microns) 50 75 100 125 150 175 200 225 250 275 300 325 350 375 400 425 100 50 75 100 125 150 175 200 225 250 275 300 325 350 375 400 425 95 53 80 105 132 158 184 211 237 263 290 316 342 368 395 421 447 90 56 83 111 139 167 194 222 250 278 306 333 361 389 417 444 472 Solids Content of Material After Thinning (%) 85 59 88 118 147 177 206 235 265 294 324 353 382 412 441 471 500 80 63 94 125 156 188 219 250 281 313 344 375 406 438 469 500 531 75 67 100 133 167 200 233 267 300 333 367 400 433 467 500 533 567 70 71 107 143 179 214 250 286 321 357 393 429 464 500 536 571 607 65 77 115 154 192 231 269 308 346 385 423 462 500 539 577 615 654 60 83 125 167 208 250 292 333 375 417 458 55 91 136 182 227 275 318 364 409 455 50 100 150 200 250 300 350 400 450 45 111 167 222 278 333 389 444 40 125 188 250 313 375 438 35 143 214 286 357 429 30 167 250 333 417 25 200 300 400 Wet Film Thickness Required (microns) Note: Dry film thicknesses indicated are minimums. No allowance is made for evaporation of solvents during application. Example: Material = 70% solids Dry film thickness = 150 microns Therefore the required wet film thickness = 214 microns

CONVERSION FACTORS To Convert Length FROM TO MULTIPLY BY inches centimeters 2.54 centimeters inches 0.04 feet centimeters 30.48 feet meters 0.3048 centimeters feet 0.03281 meters feet 3.2808 mils microns 25.0 microns mils 0.04 To Convert Area FROM TO MULTIPLY BY square feet square meters (m 2 ) 0.0929 square meters (m 2 ) square feet 10.764 To Convert Volume FROM TO MULTIPLY BY U.S. gallon liter 3.785 U.S. gallon Imp. gallon 0.833 liter U.S. gallon 0.264 liter Imp. gallon 0.220 Imp. gallon U.S. gallon 1.200 Imp. gallon liter 4.550 To Convert Area/Volume FROM TO MULTIPLY BY sq. ft. / U.S. gallon m 2 / liter 0.0245 sq. ft. / U.S. gallon m 2 / Imp. gallon 0.1120 m 2 / liter sq. ft. / U.S. gallon 40.760 m 2 / liter sq. ft. / Imp. gallon 48.930 m 2 / Imp. gallon m 2 / liter 0.2197

CONVERSION FACTORS To Convert Weight FROM TO MULTIPLY BY pounds kilograms 0.4536 kilograms pounds 2.2046 long tons pounds 2240.0 short tons pounds 2000.0 long tons short tons 1.1200 short tons long tons 0.8928 To Convert Pressure FROM TO MULTIPLY BY p.s.i. kg/cm 2 0.0703 kg/cm 2 p.s.i. 14.223 To Convert Film Thickness FROM TO CALCULATE Wet film thickness Dry film thickness dft = wft x %VS Dry film thickness Wet film thickness wft = dft / %VS To Convert Temperature FROM TO CALCULATE celsius fahrenheit F = C (9/5) + 32 fahrenheit celsius C = ( F - 32) (5/9)

CONVERSION FACTORS Temperature Conversion (Fahrenheit to Centigrade) F C F C F C Zero -17.8 41 5.0 82 27.8 1-17.2 42 5.6 83 28.3 2-16.7 43 6.1 84 28.9 3-16.1 44 6.7 85 29.4 4-15.6 45 7.2 86 30.0 5-15.0 46 7.8 87 30.5 6-14.4 47 8.3 88 31.1 7-13.9 48 8.9 89 31.7 8-13.3 49 9.4 90 32.2 9-12.8 50 10.0 91 32.8 10-12.2 51 10.6 92 33.3 11-11.7 52 11.1 93 33.9 12-11.1 53 11.7 94 34.4 13-10.6 54 12.2 95 35.0 14-10.0 55 12.8 96 35.6 15-9.4 56 13.3 97 36.1 16-8.9 57 13.9 98 36.7 17-8.3 58 14.4 99 37.2 18-7.8 59 15.0 100 37.8 19-7.2 60 15.6 110 43.3 20-6.7 61 16.1 120 4839 21-6.1 62 16.7 130 54.4 22-5.6 63 17.2 140 60.0 23-5.0 64 17.8 150 65.6 24-4.4 65 18.3 160 71.1 25-3.9 66 18.9 170 76.7 26-3.3 67 19.4 180 82.2 27-2.8 68 20.0 190 87.8 28-2.2 69 20.6 200 93.3 29-1.7 70 21.1 210 98.9 30-1.1 71 21.7 220 104.4 31-0.6 72 22.2 230 110.0 32 Zero 73 22.8 240 115.6 33 0.6 74 23.3 250 121.1 34 1.1 75 23.9 300 148.8 35 1.7 76 24.4 350 176.6 36 2.2 77 25.0 400 204.4 37 2.8 78 25.6 450 232.2 38 3.3 79 26.1 500 260.0 39 3.9 80 26.7 750 398.8 40 4.4 81 27.2 1000 537.7

Painting and Decorating Contractors of America PDCA INDUSTRY STANDARDS PDCA P13-06 The Inspection and Acceptance of Architectural Paints on the Interior Surfaces of Structures When Dry Film Thickness is Specified 1.0 Scope 1.1 This standard establishes procedures for the inspection and acceptance of architectural paints on the interior surfaces of structures when dry film thickness is specified. 1.2 This standard establishes a procedure for measuring and testing the thickness of interior architectural paints to determine compliance with the manufacturer s technical application instructions and the painting specifications. 1.3 This standard establishes a procedure for the calculation of paint dry film thickness (DFT) when specified by the painting specifications. 1.4 It is intended that this standard be used where the painting specifications require a paint dry film thickness. 1.5 This standard does not address the inspection and acceptance of industrial protective coatings and linings or exterior paints. 2.0 Significance and Use 2.1 The criteria to be used to inspect and accept the application of paint to interior surfaces of architectural structures may be unclear and ill defined in the project documents. This condition creates confusion for both the painting contractor and the Contracting Entity which results in extraordinary costs and time delays. 2.2 When interior surfaces of structures are painted with architectural paints, then a properly painted surface defined by PDCA P-1 should be the criterion for inspection and acceptance. 2.3 Dry film thickness should be a criterion for inspection and acceptance when industrial protective coatings and linings and exterior paints are applied. 2.4 When dry film thickness is to be considered a criterion for the inspection and acceptance of architectural paints on the interior surfaces of structures, then a method for measurement must be established. 2.5 The paint manufacturer s technical data regarding the specific products utilized shall determine the dry film thickness requirements of a coat of paint. 3.0 Reference Standards and Publications 3.1 FSCT, Coating Encyclopedic Dictionary, Edited by Stanley LeSota, 1995 3.2 MPI, The Master Painters Glossary- Painting and Decorating Terminology, Version 4 3.3 PDCA P1-04 Touch-up Painting and Damage Repair: Financial Responsibility 3.4 PDCA P2-04 Third Party Inspections: Qualifications, Responsibilities, and Procedures 3.5 PDCA P5-04 Benchmark Sample Procedures for Paint and Other Decorative Coating Systems 3.6 PDCA P9-04 Definition of Trade Terms 3.7 PDCA P10-04 Measurement of Surface Area for Estimating Painting and Decorating Work 3.8 SSPC-PA2 Measurement of Dry Coating Thickness with Magnetic Gages 3.9 If there is a conflict between any of the references and this standard, this standard shall prevail Page 1 of 3 Copyright 2006 PDCA All Rights Reserved. For the sole use of PDCA Members or by express permission from PDCA. Visit www.pdca.org and PDCA s Find A Pro to verify Contractor Membership in PDCA PDCA P13-06 ADOPTED 8/2006.

Painting and Decorating Contractors of America PDCA INDUSTRY STANDARDS 4.0 Definitions 4.1 ARCHITECTURAL COATING (PAINT): Coating (Paint) intended for on-site application to interior or exterior surfaces of residential, commercial, institutional, or light industrial structures as opposed to factory-applied or industrial coatings. They are protective and decorative finishes applied at ambient temperatures. [MPI] 4.2 CALIBRATE: To fix, check, or adjust the indication of output of a measuring device to that of a standard. [MPI] 4.3 CONTRACTING ENTITY: The general contractor, owner of the property, construction manager, developer or other entity legally responsible for the agreement or authorized agent of any of the above. [PDCA, P9-04] 4.4 DRY FILM THICKNESS: The depth or thickness of a coating in the dry state. Usually expressed in mils or microns. [MPI] 4.5 SOLIDS BY VOLUME: The total volume percentage of non-volatile material. Also known as volume solids. The solids by volume is used to calculate the dry film thickness (DFT) of a coating from wet film measurements taken during application (i.e. where WFT= wet film thickness, VS = percent volume solids, DFT= WFT X VS). [MPI] 4.6 SPECIFICATION: A clear accurate description of the technical requirement for material products, or services, which specifies the minimum requirement for quality and construction of materials and equipment necessary for an acceptable product. In general, specifications are in the form of written descriptions, drawings, prints, commercial designations, industry standards and other descriptive references. [FSCT] 4.7 THIRD PARTY: An independent contractor or business entity that is not a principal (Contracting Entity, Painting and Decorating Contractor or material supplier), or employee or subsidiary of a principal, to the contract for coatings application work. [PDCA, P9-04] 5.0 Standard Specification 5.1 Unless otherwise clearly defined in the project documents, the criteria for acceptance of architectural paints on the interior surfaces of structures shall be that of a properly painted surface as defined by PDCA Standard P-1. A properly painted surface is defined as uniform in appearance, color, texture, hiding and sheen. It is also free of foreign material, lumps, skins, runs, sags, holidays, misses, or insufficient coverage. It is also a surface free of drips, spatters, spills or overspray caused by the Painting and Decorating Contractor s workforce. In order to determine whether a surface has been properly painted it shall be examined without magnification at a distance of thirty-nine (39) inches or one (1) meter, or more, under finished lighting conditions and from a normal viewing position. 5.2 When and only when the bid documents prepared by the Specifying Authority and/or Contracting Entity clearly state that the measurement of dry film thickness shall be a criterion for acceptance of painted interior surfaces of architectural structures, then the following conditions shall apply: 5.2.1 A third party inspector as defined and meeting the requirements of PDCA Standard P-2 shall be utilized for the inspection and acceptance of architectural paints on the interior surfaces of structures whose expense shall be borne by the Contracting Entity. 5.2.2 The dry film thickness of each coat required shall be based on the manufacturer s percent solids by volume. The formula DFT = % SBV X 1604/ SF shall be used to calculate the thickness of each coat where DFT is the dry film thickness in mils, % SBV is the percent solids by volume of the specific material, and SF is the manufacturer s recommended spreading rate for that material. In the event of a conflict between the manufacturer s data and the bid documents, the manufacturer s data shall prevail. Page 2 of 3 Copyright 2006 PDCA All Rights Reserved. For the sole use of PDCA Members or by express permission from PDCA. Visit www.pdca.org and PDCA s Find A Pro to verify Contractor Membership in PDCA PDCA P13-06 ADOPTED 8/2006.

Painting and Decorating Contractors of America PDCA INDUSTRY STANDARDS 5.2.3 Non-destructive methods shall be used to measure the dry film thickness of architectural paints on the interior surfaces of structures to avoid damage to the painted surfaces. 5.2.4 Measuring devices should be properly calibrated prior to use. The accuracy of the instrument shall be verified by measuring reference standards that cover the range of the expected dry film thickness. 5.2.5 Precise locations to be tested shall be selected randomly and shall be geometrically representative of the surface being tested. 5.2.6 Three measurements shall be made in close proximity, within a two inch diameter circle, and averaged to determine a spot measurement. Any unusually high or low readings that are not repeatable shall be discarded. 5.2.7 One spot measurement shall be made for every 100 square feet of surface area of various substrates, where the measurement of surface area is in accordance with PDCA Standard P10-04. 5.2.8 It is recognized that it is not possible to field apply paints at a consistent dry film thickness. Therefore, the dry film thickness for any spot shall be at least 80% of the specified dry film thickness as defined by 5.2.2 and the average of all spot measurements shall be at least 95% of the specified dry film thickness. If a maximum thickness is specified, then the average of all spot measurements shall not be greater that 105% of the maximum thickness. If a maximum thickness is not explicitly specified, then no maximum thickness applies. 6.0 Comments 5.2.9 If any spot is not in compliance with the requirements of 5.2.8, then the area containing that spot shall be repainted to the nearest break to achieve compliance. 5.2.10 When a benchmark sample is prepared in accordance with PDCA Standard P5-04, then dry film measurements shall be made on the sample and the accepted values will be used as a basis for acceptance. 6.1 This standard establishes a consistent method for the inspection and acceptance of architectural paints on the interior of structures. 6.2 This standard establishes that visual appearance is the prime criterion for the acceptance of architectural paints on the interior of structures. 6.3 This standard defines a protocol when the measurement of dry film thickness is a criterion for the acceptance of architectural paints on the interior surfaces of structures. 6.4 The measurement of dry film thickness on porous surfaces such as drywall or concrete block may be inaccurate due to porosity of the substrate and surface profile. 7.0 Disclaimer of Liability 7.1 PDCA does not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any of the information contained herein. Page 3 of 3 Copyright 2006 PDCA All Rights Reserved. For the sole use of PDCA Members or by express permission from PDCA. Visit www.pdca.org and PDCA s Find A Pro to verify Contractor Membership in PDCA PDCA P13-06 ADOPTED 8/2006.

Painting and Decorating Contractors of America PDCA INDUSTRY STANDARDS PDCA P2-04 Third Party Inspections: Qualifications, Responsibilities, and Procedures 1. Scope 1.1. The purpose of this standard is to establish third party inspection qualifications, responsibilities and procedures. 2. Significance and Use 2.1. The Contracting Entity, Painting and Decorating Contractor, material supplier and third party inspector have a vital interest in the success of the project. 2.2. Effective third party inspection can contribute to the success of a project and reduce needless delays, costs, general disruptions and tension between the Contracting Entity, Painting and Decorating Contractor and material supplier. 2.3. This standard shall utilize standards already set forth by the Society For Protective Coatings (SSPC), the National Association of Corrosion Engineers (NACE) and the American Society for Testing and Materials (ASTM). 3. Reference Documents and Standards 3.1. ASTM D-4537-91 Standard Guide for Establishing Procedures to Qualify and Certify Inspection Personnel for Coating Work in Nuclear Facilities (re-approved 1996). 3.2. SSPC, Coating Lining Inspection Training Manual, SSPC publication #91-12, Bechtel, August 1991. 3.3. NACE International Coating & Inspection Training and Certification Program. 3.4. SSPC, Painting Manual Volume 1, Good Painting Practice, 3rd edition 1993. 3.5. MPI, The Master Painters Glossary- Painting and Decorating Terminology, 1997& 2004. 3.6. Webster s New World Collegiate Dictionary, 4 th Edition, 2002. 3.7. PDCA, Painting and Decorating Craftsman s Manual and Textbook, 1995, 8 th edition. 3.8. PDCA Standards 3.9. If there is a conflict between any of the references and this standard, the requirements of this standard shall prevail. 4. Definitions 4.1. CALIBRATE: To determine the indication of output of a measuring device with respect to that of a standard. [SSPC] 4.2. CERTIFICATION: Confirmation by document under hand or seal as being true, or as meeting a standard or as being as represented.[sspc] 4.3. COATING APPLICATOR: One who applies a protective or decorative coating (Paint). [SSPC] (Painting and Decorating Contractor). 4.4. COATING WORK: An all-inclusive term used to define all operations required to accomplish a complete coating job; the term shall be construed to include materials, equipment, labor, preparation of surfaces, control of ambient conditions, application of coating systems, inspection, etc. [SSPC] 4.5. CONTRACTING ENTITY: The general contractor, owner of the property, construction manager, developer or other entity legally responsible for the agreement, or authorized agent of any of the above. [PDCA, P9-04] 4.6. DEFECTIVE: Subnormal with respect to written specifications. [SSPC] 4.7. DESIGN DEFECTS: A physical condition, created by the design of a structure, vessel, etc., that prevents meeting the specification requirements for surface preparation and/or coating application to a surface by standard industry methods. [PDCA, P9-04] 4.8. DEVIATION: Completed work that is not in accordance with the specification requirements. [SSPC] Page 1 of 4 Copyright 2004 PDCA All Rights Reserved. For the sole use of PDCA Members or by express permission from PDCA. Visit www.pdca.org and PDCA s Find A Pro to verify Contractor Membership in PDCA PDCA P2-04 ADOPTED 6/2004, SUPERCEDES PDCA P2-92 ADOPTED 3/1992

Painting and Decorating Contractors of America PDCA INDUSTRY STANDARDS 4.9. DOCUMENTATION: The assembling and dissemination of written information, communication directives or records in substantiation of work done or facts quoted. [SSPC] 4.10. HOLD POINT: The point at which work must be stopped until inspection or testing is performed. [SSPC] Upon approval by the Contracting Entity the process may be resumed. 4.11. INSPECTOR: A trained, qualified person who examines and documents materials used and work performed to confirm adherence to accepted trade practices, standards and specifications. [MPI] 4.12. NONCOMPLIANT: Deficiency in characteristic, documentation or procedure that renders quality of an item unacceptable or indeterminate. [PDCA, P9-04] 4.13. PAINTING AND DECORATING CONTRACTOR: The individual or company contracted to apply paints, coatings, wallcoverings and other decorative finishes. [PDCA, P9-04] 4.14. PAINTING AND DECORATING CONTRACTOR S REPRESENTATIVE: An individual identified to the Contracting Entity as having the authority, within stated parameters, to speak and act for the Painting and Decorating Contractor. [PDCA, P9-04] 4.15. QUALIFICATION: Any quality, skill, knowledge, experience, etc. that fits a person for a position, office, profession, etc.; requisite. [Webster s] 4.16. QUALITY ASSURANCE (QA): Verification of the conformance of materials and methods of application to the governing specification in order to achieve a desired result. [Craftsman s] 4.17. QUALITY CONTROL (QC): Administrative and engineering procedures employed to attain the desired level of quality assurance. [Craftsman s] 4.18. THIRD PARTY: An independent contractor or business entity that is not a principal (Contracting Entity, Painting and Decorating Contractor or material supplier), or employee or subsidiary of a principal, to the contract for coatings application work. [PDCA, P9-04] 4.19. TRAINING: The process or experience of being trained. (Train- to instruct so as to make proficient or qualified). [Webster s] 5. Standard Specification 5.1. General Requirements for Inspection Personnel 5.1.1. Education, Training and Experience 5.1.1.1. As a minimum requirement, an inspector shall have successfully completed an education and training program from a recognized organization offering curriculum equivalent to the NACE Training Course Session 1- Basic Coating Inspection Course and/or similar course from SSPC or MPI. 5.1.1.2. An Inspector shall have a minimum of three (3) years experience in the painting industry related to the type of work to be inspected. A current resume of work experience of the inspector shall be available to all parties at the pre-job conference. 5.1.2. Physical Qualifications 5.1.2.1. An inspector should be examined annually to ensure natural or corrected near-distance visual acuity in at least one eye. The individual shall read the J-1 letters on a Standard Jaeger Chart, or equivalent, at a distance of not less than 12 inches with one or both eyes, uncorrected or corrected. An inspector shall also be examined for color perception using the Ishihara Test or the Farnsworth D-15 Test when being certified or recertified. 5.1.2.2. An Inspector shall be physically capable of performing the Page 2 of 4 Copyright 2004 PDCA All Rights Reserved. For the sole use of PDCA Members or by express permission from PDCA. Visit www.pdca.org and PDCA s Find A Pro to verify Contractor Membership in PDCA PDCA P2-04 ADOPTED 6/2004, SUPERCEDES PDCA P2-92 ADOPTED 3/1992

Painting and Decorating Contractors of America PDCA INDUSTRY STANDARDS required inspection work on industry standard, OSHAapproved equipment as utilized by the Contractor. 5.1.2.3. Inspector s Safety Training: The inspector must show that he or she has received current training in all safety aspects that will be encountered during the execution of his or her duties on the project. 5.1.3. Functional Qualifications of Inspectors 5.1.3.1. An inspector shall have a current working knowledge of the operation and use of the inspection equipment required for the project. 5.1.4. Coating Knowledge 5.1.4.1. An inspector shall conduct a complete review of the coating specification and be capable of understanding the requirements of those documents. 5.1.5. Conflict of Interest Disclosure 5.1.5.1. Full disclosure shall be made by the inspector of any reasons that would prevent an impartial evaluation of the Painting and Decorating Contractor s performance. 5.2. Job Coordination Requirements 5.2.1. Pre-Job Conference: A pre-job conference shall be held to review information pertinent to the job. The inspector shall be present with the Contracting Entity, Material Supplier (or representative) and Painting and Decorating Contractor. At a minimum, the following topics shall be reviewed: 5.2.1.1. Scope of Work 5.2.1.2. Specification Requirements 5.2.1.3. Identification of Design, Defects 5.2.1.4. Material Safety Data Sheets (MSDS) and Product or Technical Data Sheets 5.2.1.5. Pre-Bid Job Walk Minutes 5.2.1.6. Work Schedule 5.2.1.7. Acceptance Procedures 5.2.1.8. Inspector Qualifications 5.2.1.9. Inspector s Authority: Prior to job start, the Painting and Decorating Contractor shall be advised as to the level and limits of authority and responsibility that the inspector will be exercising. 5.2.1.10. Testing Procedures and Instrumentation: If not specifically addressed in the specifications, testing procedures and the required list of instruments, including calibration, shall be determined at the pre-job conference. 5.2.1.11. Resolution of Disputes 5.2.1.12. Inspection Hold Points and Documentation 5.3. Resolution of Dispute Procedure 5.3.1. To ensure timely completion of the project, a procedure shall be written to resolve any dispute or conflict regarding specifications, manufacturers literature, work in progress or completed work. 5.3.2. Minimum resolution procedure shall include: 5.3.2.1. Establishment of levels of communication and responsibility and authority of personnel. 5.3.2.2. Identification of personnel having levels of authority. Page 3 of 4 Copyright 2004 PDCA All Rights Reserved. For the sole use of PDCA Members or by express permission from PDCA. Visit www.pdca.org and PDCA s Find A Pro to verify Contractor Membership in PDCA PDCA P2-04 ADOPTED 6/2004, SUPERCEDES PDCA P2-92 ADOPTED 3/1992

Painting and Decorating Contractors of America PDCA INDUSTRY STANDARDS 5.3.2.3. Time frame and procedure to identify and resolve disputes or conflicts. 5.4. Inspection Hold Points & Documentation 5.4.1. A schedule of points in the sequence of work operations shall be identified, after which timely inspections/testing procedures are to be performed prior to further work being completed. Inspections/testing procedures should not unreasonably delay the Painting and Decorating Contractor s work. 5.4.2. The inspector shall understand the project schedule and shall perform activities in accordance with the Painting and Decorating Contractor s schedule. Inspection hold points shall be mutually agreed upon to minimize disruption to the Painting and Decorating Contractor s work. 5.4.3. Non-compliant conditions, work practices or defective work phases shall be immediately reported in writing to the Painting and Decorating Contractor s representative and the Contracting Entity. 5.4.4. The inspector shall provide the Painting and Decorating Contractor with all QA/QC reports and documentation concurrent with issuance to the Contracting Entity. 6. Comments 6.1. This standard clarifies areas of responsibility. Improved communication reduces misunderstandings. 6.2. This standard is a nationally recognized consensus document for the Painting and Decorating industry s work practices. 7. Disclaimer of Liability PDCA does not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any of the information contained herein. Page 4 of 4 Copyright 2004 PDCA All Rights Reserved. For the sole use of PDCA Members or by express permission from PDCA. Visit www.pdca.org and PDCA s Find A Pro to verify Contractor Membership in PDCA PDCA P2-04 ADOPTED 6/2004, SUPERCEDES PDCA P2-92 ADOPTED 3/1992

Painting and Decorating Contractors of America PDCA INDUSTRY STANDARDS PDCA P1-04 Touch-Up Painting And Damage Repair: Financial Responsibility 1. Scope 1.1. The purpose of this standard is to establish the financial responsibilities for repair or correction of damage to finished painted surfaces. 1.2. It is the intent of this document to define Touchup. 1.3. A Properly painted surface is also defined in this standard. 2. Significance and Use 2.1. This standard defines the repair and repainting of finished painted surfaces that have been damaged by individuals other than those employed by the Painting and Decorating Contractor. This type of damage is defined as Damage caused by others. Damage caused by others will be corrected by the Painting and Decorating Contractor after a change order is received from the Contracting Entity. The Painting and Decorating Contractor will repair and/or repaint the damaged area after receiving acceptance of its proposal and authorization to proceed on either a lump sum or time and material basis. Latent damage is due to conditions beyond the control of the Painting and Decorating Contractor. This damage is caused by conditions not apparent at the time of initial painting and decorating. The Painting and Decorating Contractor will repair and/or repaint the damaged area after receiving acceptance of its proposal and authorization to proceed on either a lump sum or time and material basis. 2.2. The contractual work is job and item specific. In no case shall the Painting and Decorating Contractor be responsible for Damage caused by others or Latent damage as herein described. 2.3. The Painting and Decorating Contractor will produce a Properly painted surface. A Properly painted surface is defined as uniform in appearance, color, texture, hiding and sheen. It is also free of foreign material, lumps, skins, runs, sags, holidays, misses, or insufficient coverage. It is also a surface free of drips, spatters, spills or overspray caused by the Painting and Decorating Contractor s workforce. In order to determine whether a surface has been properly painted it shall be examined without magnification at a distance of thirty-nine (39) inches or one (1) meter, or more, under finished lighting conditions and from a normal viewing position. 3. Reference Documents and Standards 3.1. ASTM, Volume 6.01, of ASTM standard, D16-00 (published September 2000). 3.2. SSPC, SSPC Painting Manual Vol.2, Eighth edition 2000, Standard SSPC-PA 1, 9.0 Field Coating, 9.3 Touch-up of Shop Coated Surfaces. 3.3. Painting and Decorating Encyclopedia, William Brushwell, Published by Goodheart-Wilcox, Touchup. 3.4. PDCA, Painting and Decorating Craftsman s Manual and Textbook, 1995, 8 th edition. Touchup. 3.5. MPI, The Master Painters Glossary- Painting and Decorating Terminology, 1997& 2004. 3.6. AIA Document A 201 General Conditions of the Contract for Construction 1997. 3.7. AIA Document A 401 Standard Form of Agreement Between Contractor and Subcontractor 1997. 3.8. PDCA, Standard P9-04, Definition of Trade Terms. 3.9. FSCT, Coating Encyclopedic Dictionary, Edited by Stanley LeSota, 1995. Page 1 of 3 Copyright 2004 PDCA All Rights Reserved. For the sole use of PDCA Members or by express permission from PDCA. Visit www.pdca.org and PDCA s Find A Pro to verify Contractor Membership in PDCA PDCA P1-04 ADOPTED 6/2004, SUPERCEDES PDCA P1-92 ADOPTED 3/1992

Painting and Decorating Contractors of America PDCA INDUSTRY STANDARDS 3.10. Black s Law Dictionary, 7 th Edition, Bryan A. Garner, 1999. 3.11. SSPC, Protective Coatings Glossary. 3.12. Webster s New World Collegiate Dictionary, 4 th Edition, 2002. 3.13. If there is a conflict between any of the references and this standard, the requirements of this standard shall prevail. 4. Definitions 4.1. CHANGE ORDER: An agreement to modify or alter the original contract work. This includes but is not limited to, corrective work for Damage caused by others and Latent damage. Adjustments to the contract amount and completion time should be part of this agreement. The change order will be issued by the Contracting Entity. [PDCA, P9-04] 4.2. COLOR: One aspect of appearance; a stimulus based on visual response to light, and consisting of three dimensions of Hue, Saturation and Lightness. [FSCT] 4.3. CONTRACTING ENTITY: The general contractor, owner of the property, construction manager, developer or other entity legally responsible for the agreement or authorized agent of any of the above. [PDCA, P9-04] 4.4. CRACKS: For the purpose of this standard: A break in the substrate and/ or surface which can result in a subsequent break in the paint film. 4.5. DAMAGE: Abuse or injury to a paint film or substrate which would blemish its appearance or impair its usefulness or value. [PDCA, P9-04] 4.6. DAMAGE CAUSED BY OTHERS: Damage caused by individuals other than those employed by the Painting and Decorating Contractor. [PDCA, P9-04] 4.7. FINISHED LIGHTING: Finished lighting conditions are described as those in place when the project is finished. This includes, but is not limited to, design lighting (e.g., wall washers, spots and floods, etc.) and natural lighting (e.g., skylights, clear view windows, window walls, window treatments, etc.). [PDCA, P9-04] 4.8. HIDING (Hiding Power): The degree or ability of an opaque coating, applied in a uniform film, to cover, mask or obscure the substrate to which it is applied, or the colors underneath. Hiding power is provided by the paint s pigment. [MPI] 4.9. HOLIDAYS: Application defects whereby small areas are left uncoated. [FSCT] 4.10. INSPECTION LIGHTING: Illumination of the installed surface from an angle at an intensity sufficient to eliminate any shadowing that may be caused by other illumination striking the surface at any angle. [PDCA, P9-04] 4.11. LATENT DAMAGE OR DEFECTS: Damage to surfaces by causes beyond the control of the Painting and Decorating Contractor after the Painting and Decorating Contractor s work has been completed. Examples of such include, but are not limited to, building settlement, cracks, water damage, earthquake damage, nail and/or screw pops or expansion and/or contraction of substrate. [PDCA P9-04] 4.12. NORMAL: According to a regular pattern; natural; according to an established rule or norm-setting a standard or norm. [Black s Law] 4.13. NORMAL VIEWING POSITION: For the purpose of inspection a normal viewing position shall be at eye level at a minimum of thirty-nine (39) inches or one (1) meter from the wall. Inspection lighting can be used as defined in this standard. [PDCA, P9-04] 4.14. OTHERS: Any individual or group of individuals other than the Painting and Decorating Contractor or his employees. [PDCA, P9-04] 4.15. OVERSPRAY: The paint that did not hit the intended surface during a spray application. This can appear as small raised specks around the area sprayed and can give a halo effect on smooth surfaces. [MPI] Spray particles that are not wet enough to fuse when they reach the surface being sprayed. As a result, overspray may contaminate property beyond the surface being sprayed. [SSPC] 4.16. PAINTING AND DECORATING CONTRACTOR: The individual or company contracted to apply paints, coatings, wallcoverings and other decorative finishes. [PDCA, P9-04] Page 2 of 3 Copyright 2004 PDCA All Rights Reserved. For the sole use of PDCA Members or by express permission from PDCA. Visit www.pdca.org and PDCA s Find A Pro to verify Contractor Membership in PDCA PDCA P1-04 ADOPTED 6/2004, SUPERCEDES PDCA P1-92 ADOPTED 3/1992

Painting and Decorating Contractors of America PDCA INDUSTRY STANDARDS 4.17. PIN HOLE: A minute hole in a paint film that resembles a pore or pin prick, often due to improper solvent release during drying or the trapping of air or gas in the film during setting. [MPI] 4.18. RUNS: Narrow downward movement of a paint film resulting in an irregular surface. [Craftsman s] 4.19. SAGS: A coating irregularity similar to runs but often broader in scope. [Craftsman s] 4.20. SHEEN: An attribute of object mode of appearance which is similar to luster; gloss with poor distinctness-of-image reflectance. In the paint industry the term sheen is generally used synonymously with gloss measured or observed at a grazing angle, such as 85º off the perpendicular. Sheen is therefore frequently evaluated in terms of gloss measurements made on an 85º glossmeter. Not infrequently there are coatings that are high in sheen, but have a low gloss when illuminated and viewed at or near the perpendicular. [FSCT] 4.21. STANDARD: Something established for use as a rule or basis of comparison in measuring or judging capacity, quantity, content, extent, value, quality, etc. The type, model or example commonly or generally accepted or adhered to; criterion set for usages or practices. [Webster s] 4.22. TEXTURE: Texture as used in a Properly painted surface (means) the texture of the paint or coating system. [PDCA, P9-04] 4.23. TOUCH-UP: The correction of deficiencies in the specified work to achieve a Properly painted surface as described in 2.3, above. ( Damage caused by others or Latent damage at times incorrectly referred to as touch-up, are described in 4.5, 4.6 and 4.11 herein. The correction of Damage caused by others and Latent damage is distinct from touchup and addressed in 2.1 and 2.2 of this standard.) 5. Standard Specification 5.1. TOUCH-UP: The Painting and Decorating Contractor shall correct deficiencies in its workmanship to conform to the definition of a Properly painted surface as defined in this standard. 5.2. Latent Damage and Damage caused by others shall be repaired by the Painting and Decorating Contractor upon receiving a change order from the Contracting Entity. The Painting and Decorating Contractor will proceed with the repair upon receiving acceptance of its proposal and approval to proceed from the Contracting Entity as outlined in this standard. 5.3. The acceptability of the surface shall be determined when viewed without magnification, at a distance of thirty-nine (39) inches or one (1) meter or more, under finished lighting conditions and from a normal viewing position. 5.3.1. Inspection lighting conditions will allow the finished surface to be viewed with minimal distortion which may be caused by the quality of the substrate preparation and/or illumination at an acute angle. 6. Comments 6.1. This standard clarifies areas of responsibility. Improved communication reduces misunderstandings. 6.2. This standard is a nationally recognized consensus document for the Painting and Decorating industry s work practices. 7. Disclaimer of Liability 7.1. PDCA does not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any of the information contained herein. Page 3 of 3 Copyright 2004 PDCA All Rights Reserved. For the sole use of PDCA Members or by express permission from PDCA. Visit www.pdca.org and PDCA s Find A Pro to verify Contractor Membership in PDCA PDCA P1-04 ADOPTED 6/2004, SUPERCEDES PDCA P1-92 ADOPTED 3/1992