Technical Bulletin. Important! Condition. Service. 1 of 10. Update Programming (Flashing) Navigation CD. Navigation System

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Subject: Model(s): Update Programming (Flashing) Navigation D Touareg with D based Navigation System 2004 2005 Group: Number: Date: 91 04 11 Dec. 21, 2004 ondition Touareg Navigation systems with software Version 0633 and lower, need to be updated with software version 0635 to eliminate the effects of Radio Stations falsely transmitting an RDS signal, which may cause a battery drain. Service Following is the procedure for downloading new software to the Touareg Navigation System using a supplied Download D and a Map D from the systems D packet. Tool requirements Update - Programming (flashing) D W42TOURNAV. Additional copies of the Update - Programming D (Literature Number W42TOURNAV) may be ordered from the Volkswagen Technical Literature Ordering enter at www.vw.ddsltd.com, or by calling 1 800 544 8021 from 8:00 a.m. to 8:00 p.m. EST Monday through Friday. This number can be dialed in both the United States and anada. 1 of 10

Vehicle requirements Battery MUST have minimum no-load charge of 12.5V (failure to maintain voltage during update process can lead to Instrument cluster failure) (it is advised to use an approved battery charger to maintain battery voltage). Any appliances with high electromagnetic radiation (i.e. mobile phones) switched OFF. Procedure Note: For clarity purposes, the procedure that follows shows the navigation unit removed from vehicle. Do not remove navigation unit from vehicle. The whole process takes about 45 minutes. This procedure will erase all radio presets. If the unit is left for more than 1 hour it will turn off to conserve battery power, simply turn the unit back on and continue on from the previous step. Remove key from ignition. Eject any disc in Navigation unit D drive. Press POWER button. 91-A475 2 of 10

Press Accept soft key. 91-A476 Press INFO key. 91-A477 Press System info soft key. 91-A478 3 of 10

heck four digit number in box. If number is 0635 (or higher): Update has been performed. Press ES key -arrow- to discontinue procedure. DO NOT complete this. If number is 0633 (or lower): ontinue to next step. 91-A479 Insert Download D. Press the NAVI key. Download D will eject and re-insert itself after several seconds. Note: Do not remove or push in D. 91-A480 Select Load soft key. 91-A481 4 of 10

Software loading procedure will begin as shown. During this procedure, display may go blank for a few seconds and the security LED will light. This is normal. 91-A482 The download takes about 40 minutes; unit may be left alone during this time. Note: Do not put key in ignition. When download process is complete: Download D will eject and re-insert itself after several seconds. Note: Do not remove or push in D. The system will reboot and show screen below. If unit is left for more than 1 hour it may shut OFF: Press POWER button and Accept key to continue download process. 5 of 10

If language is in German: Press Einverstanden. Press Abbrechen (ancel) soft key. Download D will eject for several seconds. Remove Download D. 91-A483 If D does not eject, use the Eject key, next to the D slot to remove download D. Press the Einverstanden (Accept) soft key. Insert any of the system s Map D s (supplied with the vehicle). Make sure, the key is not in the ignition. 91-A484 Map D should eject itself after a few seconds. If Map D does not eject and the Einverstanden (Accept) screen appears: Go directly to Press Einverstanden (Accept) soft key step. If Map D ejects: Reinsert Map D. When D slides in: Immediately power OFF system by pressing Power button. 91-A485 If pressing the button occurs too late, it may be necessary to eject the D and repeat from inserting Map D. 6 of 10

Wait 5 to 10 seconds. Press Power button to power up system. 91-A486 Press Einverstanden (Accept) soft key. 91-A487 New software will load for several seconds. If the software does not load (in this case, the screen reads Download beendet ), Repeat from Inserting Map D. 91-A488 7 of 10

System will now boot. This can take approximately one minute. 91-A489 Press Einstellungen (Settings) soft key. 91-A490 Select System Einst. (System Settings) soft key. 91-A491 8 of 10

Select Sprache (Language) soft key. 91-A492 Select the desired language [e.g. American (non metric)] using up / down arrow soft keys (on the right side). Press OK soft key. OK soft key must be pressed after selecting desired language to confirm the setting. 91-A493 91-A494 After language is loaded: Map D can be ejected and removed and returned to a safe place. Press Power button to turn off navigation unit. Flashing procedure is complete. Flashing procedure may lead to diagnostic touble codes in several control modules. Erase all fault memories. If radio presets are to be filled with available stations: Press Radio key, then press and hold Scan / _AS soft key for at least 10 seconds. 9 of 10

Display will read Initial Autostore and all presets in AM and FM bands will be filled with available stations. When procedure applies to vehicles within the New Vehicle Limited Warranty, use the following: Part Identifier: 9132 Labor Operation: 91322540 120 TU 10 of 10