LASTING PERFORMANCE Everything you need to know about quality paint selection

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LASTING PERFORMANCE Everything you need to know about quality paint selection INSIDE: Why Ingredients Matter, pg. 1 How the Best Paint Gets Made, pg. 3 Ask the Expert, pg. 6

1 Paint Basics Customer-driven innovation Creating a great paint is like constructing a worldclass building. Both require visionary design; the finest materials; state-of-the-art instruments; and the most highly trained, creative minds available for the job. The ingredients of paint The very best paints are made with the best available ingredients. To know why one paint outperforms another, you have to understand what s inside each can. Ultimately, we believe one person decides whether we re delivering quality: you. Customers drive innovation at Sherwin-Williams at every stage, from presenting us with performance challenges to solve, to field-testing final products to ensure consistency. You get what you pay for, goes the old adage. That s certainly true with Sherwin-Williams paints, which are always designed to help you extend and maximize your investment in beautiful, durable, lasting finishes. COMPONENT PIGMENT LIQUIDS WHAT IT DOES Provides color and hide and, in the case of lower-grade extender pigments, bulk. Simply the carrier to help you get the paint from the can to the wall. WHY IT MATTERS Higher-quality paints contain more prime pigments, giving you better hiding and color retention. The lower-quality the paint, the more watered down it usually is. ADDITIVES Extra ingredients that give paint specific performance characteristics it wouldn t otherwise have. Examples include mildewcides and rheology modifiers. Depending on your project, the right additives can offer you better flow, leveling, dry time and extended storage, or even help reduce odors already present in a room. BINDERS Provide adhesion and resistance to cracking, blistering and peeling. The type and quality of binders affect everything from stain resistance to gloss and adhesion. Latex paints contain acrylic binders, while oil paints contain linseed oil, soya oil or alkyds. AT SHERWIN-WILLIAMS, we build coatings from the ground up no shortcuts.

Sherwin-Williams has: ISO 14001 certification for environmental impact management in 30 locations worldwide. 34 state-of-the-art sites in the U.S. and Canada. 900 patents in paint-related technologies. ISO 9001 certification for quality runs across Sherwin-Williams sites, R&D facilities and corporate headquarters. 50 research and specialists with black belts in Six Sigma, a processimprovement methodology.

3 How Paint Gets Made The CSI: Cleveland of paint Inside our Breen Technology Center in Cleveland, no characteristic of paint goes untested. More than 300 scientists and chemists use state-of-the-art equipment to assess and improve durability, washability, scrubability, burnish resistance, hide, color retention and hundreds of other factors. While other brands sometimes rely on off the shelf formulations, our researchers are developing our own, next-generation polymers it s why we continue to lead the industry in high-performance coatings solutions. Our paints are produced in one of 34 sites across North America each with its own quality manager. Standardized production specifications, rigorously tested instrumentation and ongoing trend analysis ensure every batch is consistent across a host of characteristics, from viscosity to on-the-wall performance, no matter where you buy it. 1 2 3 4 5 6 Identify market needs Thousands of Sherwin- Williams stores and field representatives help to identify market needs through their one-on-one contacts with customers. Our paints are designed to solve customers real-world challenges. Identify technology Scientists at our Breen Technology Center are constantly expanding the possibilities of what paint can do everything from solution-specific polymers that create new levels of beauty in a finish to innovative biosusceptibility strategies to combat paint degradation. Develop and test Each prototype is tested for wash-ability, burnish resistance, scrub-ability, color retention, hide and more. Interior coatings are evaluated with American Society for Testing and Materials standards. Exterior coatings are subjected to environmental conditions on exposure panel test sites around the globe including the desert. Certify raw materials With a validated prototype in hand, we work directly with suppliers to ensure that every ingredient that goes into our paint meets our own uncompromising quality criteria. Establish parameters By gradually scaling up our production runs, we ensure consistency in volume and further refine the product when necessary. Customer field tests Finally, we test large batches in the hands of hundreds of real-world contractors. Our localized expert analysts respond daily to productrelated issues in the field. And as restless innovators, we regularly release enhancements and expanded finish offerings to our product lines.

RIGOROUS TESTING Exterior coatings are subjected to extreme, real-world conditions at our exposure panel test sites. 100+ new products rolled out of Sherwin-Williams sites in the past five years. 200+ tests are conducted on a coating prior to its reaching the marketplace.

5 Product Comparison A paint for every application INTERIOR PAINTS SPECIALTY PAINTS Sherwin-Williams manufactures a full array of interior and exterior coatings to meet virtually any project application. HIGH-QUALITY PAINT: MORE FOR YOUR MONEY GREENGUARD GOLD Certification* Final Appearance Emerald TM Duration SuperPaint Cashmere HGTV Harmony ProMar 200 Home Zero VOC ProClassic Interior Acrylic Latex Enamel LOW-GRADE PAINT COST 28 HIGH-QUALITY PAINT COST $100/YR $36/YR Washability Coverage/ Hide Moisture Resistance Ease of Application EXTERIOR PAINTS Eminence High-Performance Ceiling Paint GREENGUARD GOLD Certification* Dry Erase Coating Turns most walls into a dry erase board GREENGUARD GOLD Certification* Higher-quality paint even when priced higher can save you money. Here s how: Say you need 20 gallons of exterior latex. A lower-grade paint at $30 per gallon might offer a life expectancy of six years. A high-quality paint at $45 per gallon might offer 25 years of service. By going with higher-quality paint, you save $64 per year a figure that still doesn t include labor costs or maintenance. Durability Final Appearance Coverage/ Hide Weather Resistance Fade Resistance Ease of Application Emerald Duration Resilience SuperPaint HGTV A-100 Loxon XP Premium Texture Finish GREENGUARD GOLD Certification* HIGH-PERFORMANCE Pro Industrial TM Coatings A complete line of high-performance commercial coatings * GREENGUARD Certified products are certified to GREENGUARD standards for low chemical emissions into indoor air during product usage. For more information, visit ul.com/gg.

ASK THE EXPERT Meet Steve Revnew, Vice President of Product Innovation at Sherwin-Williams. Q. What is the most misunderstood component of paint quality? A. There s a lot of confusion around ingredients. Some brands trumpet the amount of a key ingredient in their paint. But it s really the quality of ingredients that s important. Take titanium dioxide (TiO2), which gives paint its whiteness; hide; and ability to deliver clean, crisp colors. Some manufacturers have turned to lowerquality, higher-volume TiO2 to cut costs. But it s TiO2 quality not just quantity that matters. TiO2 is one of hundreds of ingredients we monitor and rigorously certify for quality throughout our process. Q. What are some basic tips for making better decisions about paint? A. Whether you re a consumer or a pro, you don t have to know all of the answers just the right questions. Ask your supplier: What is the right paint for my project? At Sherwin-Williams, we design products for specific jobs, rather than broad formulations. If you re considering a lower-cost coating, ask: What performance characteristics am I sacrificing for price? It is always wise to be sure you are comparing like products from different manufacturers. We re confident our coatings will deliver the beautiful finish and performance you re looking for. Finally, ask: Which coating solution is going to give me the best long-term value? Investing a little more in high-quality Sherwin-Williams paint can offer big dividends in reduced maintenance costs over time. IT S NOT THE QUANTITY of the ingredient that matters. It s the quality. Rigorously monitored and certified ingredients really set our paints apart from the competition. Q. What characteristics define a high-quality interior paint? A. You re going to want both aesthetics and durability. Key properties to look for include hiding and resistance to stains, dirt and burnishing. And the paint should be specially formulated to go on smoothly, so you avoid brush marks, roller marks and spattering. Q. What defines a good exterior paint? A. With exterior paints, durability is key the best exterior paints hold their color twice as long and resist peeling and blistering. That s going to save you money in maintenance. Look for paints formulated to resist chalking, mildew and dirt.

Insta 147 YEARS OF FIRSTS For more than 145 years, Sherwin-Williams has been a trusted source of high-quality paints for homeowners and professionals. Every year we invest hundreds of millions of dollars in R&D, which has resulted in industry breakthroughs including Sher-Color, the industry s most advanced digital color matching system, as well as products like Pro Industrial, a complete line of high-performance finishes for busy, high-traffic facilities. At more than 3,500 stores across North America, we have expert personnel waiting and eager to help you make the right coating selection for your next job. When it comes to quality, just ask Sherwin-Williams. 1866 1880 1887 1941 1950 1959 1997 2012 Sherwin- Williams founded First premixed paint in a can Henry Sherwin patents the resealable paint can First widely used waterbased interior paint and paint roller First commercially available latex-formula paint The Kem Colormeter Mixing Machine HealthSpec environmentally responsible formula Emerald TM Paint and ColorCast Ecotoner colorants sherwin-williams.com 1.800.474.3794 2013 The Sherwin-Williams Company #2006208