Classification: Reference: Date: BT11-031 ITB12-003 January 13, 2012 2009-2011 G37 CONVERTIBLE; SQUEAK / RATTLE / BUZZ NOISE FROM ROOF AREA This bulletin supersedes ITB10-071. Discard all copies of ITB10-071. APPLIED VEHICLE: 2009-2011 G37 Convertible (HV36) IF YOU CONFIRM: There is a squeak, rattle, or buzz type noise coming anywhere from the retractable hard top or trunk area while driving. ACTION: Perform all repairs as outlined in SERVICE PROCEDURE. NOTE: This bulletin does not apply if: A rub type noise is heard, or if this bulletin has been previously performed. Refer to ASIST for further diagnosis. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire Service Procedure (starting on page 5) as it contains information that is essential to successfully completing this repair. Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti dealer to determine if this applies to your vehicle. 1/22
PARTS INFORMATION DESCRIPTION PART # QUANTITY PAD (felt cloth and tape kit) 97085-JJ52D 1 (a) MALE ASSY DOVETAIL 844A7-JJ50B (b) (a) There are three sheets of felt cloth in three different thicknesses. Use the chart on page 3 to determine the location of each thickness of felt cloth. All pieces will need to be cut to size. (b) Up to two pieces, as needed. CLAIMS INFORMATION Submit a Primary Part (PP) line claim using the following claims coding: DESCRIPTION PFP OP CODE SYM DIA FRT Repair Rear Roof 97160-JJ50A SX08AA ZL 46 2.7 2/22 ITB12-003
Felt cloth and tape kit Felt cloth sheets: 1mm 2 mm 3 mm Tape roll Felt cloth: Thickness Size Qty Locations 0.45 mm (19 mm wide) (Tape roll) 1 mm (Sheet) 2 mm (Sheet) 3 mm (Sheet) 19 x 50 mm 8 Plate, and rear roof upper garnish clips 10 x 50 1 Rear rib locator 19 x 900 1 Rear rib edge 19 x 530 1 Front roof garnish 10 x 50 17 Various Clips 30 x 35 5 Rear rib emboss 10 x 100 2 Rear roof lower garnish 20 x 300 4 Rear rib 20 x 80 2 Center roof panel pin 20 x 20 2 Headlining mount 10 x 20 2 Plate 20 x 30 6 Flipper door 15x15 2 Parcel shelf (adjusting screw) 3/22 ITB12-003
Here are examples on how to cut out pieces from each felt cloth sheet: 1 mm sheet 2 mm sheet 3 mm sheet 4/22 ITB12-003
SERVICE PROCEDURE NOTES: Perform repairs in a clean work environment. Make sure your hands/gloves are clean. Use fender covers when leaning over the sides of the vehicle. Use protective covering as needed if planning to be positioned inside the vehicle. 1. Remove the rear roof lower garnish with a suitable pry tool. Rear roof lower garnish Parcel shelf finisher board Rear seatback Figure 1 2. Cut two 10 mm x 100 mm pieces from the 1 mm sheet, and then install where shown in Figure 2. 3. Break off the locator pin with suitable pliers (see Figure 2). Felt cloth Locator pin Figure 2 Felt cloth 4. Cut six 10 x 50 mm pieces from the 1 mm sheet, and apply to the clips as shown in Figure 3, and where circled in Figure 2. Figure 3 5/22 ITB12-003
5. Next, position the retractable hard top (or hard top) as shown in Figure 4. CAUTION: When left in a partially closed position, the hard top could slowly drop which could cause hard top damage. 6. Remove the rear roof upper garnish with a suitable plastic pry tool. Rear roof upper garnish Figure 4 7. Break off flush both locator pins. See Figure 6, and arrows in Figure 5. Back side Figure 5 8. Remove any existing felt cloth from all clips. 9. Cut four 50 mm pieces from the tape roll, and then apply on the clips. See Figure 6, and circles in Figure 5. Break off Apply felt cloth Figure 6 6/22 ITB12-003
10. Next, remove the front roof garnish with a suitable pry tool. Front roof garnish Figure 7 11. Apply felt cloth (from the tape roll) along the dotted line where shown in Figure 8. Back side Figure 8 Figure 9 shows side view (cutaway) of felt cloth position. Felt cloth Front roof garnish base Figure 9 Trim 7/22 ITB12-003
12. If felt cloth is already applied as shown in Figure 10, skip to Step 15. If not, go to the next step. Figure 10 Figure 11 13. Remove any felt cloth found at the sides of the clips (see Figure 12). Remove Figure 12 14. Cut seven 10 mm x 50 mm pieces from the 1 mm sheet, and apply to the clips as shown in Figure 10. 8/22 ITB12-003
15. Apply felt cloth to both plates where shown in Figure 14. Figure 13 Cut two 50 mm long pieces of felt cloth from the tape roll and wrap one at location #1 on each plate (see Figure 14). Cut two 10 mm x 20 mm pieces from the 3 mm felt cloth sheet, and then apply one at location #2 on each plate (see Figure 14). 1 Figure 14 2 9/22 ITB12-003
16. Next, drop down the headlining and lay out on the rear back seat to access the rear rib (see Figure 15). Refer to the Electronic Service Manual (ESM) as needed. Do not entirely remove the headlining. Leave the tether cords fastened. Rear rib Headlining dropped Figure 15 1 Rear rib Tape Headlining Rear rib Apply felt cloth here Center position Figure 16 17. Remove any existing pieces of felt cloth where outlined in blue in Figure 16. 18. Cut four 20 mm x 300 mm pieces (approximate in length) from the 2 mm sheet. 19. Apply the cut pieces across the length of the rear rib where outlined in blue in Figure 16. Start and finish the application from edge to edge as shown in Figure 17. 10/22 ITB12-003
20. Cut five 30 mm x 35 mm pieces from the 1 mm sheet. 21. Fold the longer length of each piece in half, and then cut a hole at the middle of the fold: 3 mm deep by 5 mm wide (see Figure 18). 3 mm Figure 18 5 mm 22. Apply these pieces where shown in Figure 19 and 20. Figure 19 Figure 20 11/22 ITB12-003
23. Remove any existing pieces of clear tape from the edge of the rear rib (under blue outline). See Figure 21. It is ok to leave the tape s adhesive on the rib. 24. Cut pieces from the tape roll, and then apply on the edge where outlined in blue and black (see Figure 21 and 22). For easier application, cut the felt cloth in sections. Figure 21 Figure 22 (side view) 12/22 ITB12-003
25. Remove any existing pieces of felt cloth from on and around the clips. Locator pin Clips Figure 23 26. Cut four 10 mm x 50 mm pieces from the 1 mm sheet, and then apply one to each clip where shown in Figure 23 and 24. Apply felt cloth here Clip Figure 24 27. Break off flush the locator pin, and then apply a piece of felt cloth tape where broken off (see Figure 25). Felt cloth length (cut from the tape roll): 50 mm long Break off pin Felt cloth Figure 25 13/22 ITB12-003
28. Inspect the center roof panel pins for felt cloth. If felt cloth is found, skip to step 30. If none, go to the next step. 29. Cut two 20 mm x 80 mm pieces from the 2 mm sheet, and then apply one on each center roof panel pin where shown in Figure 27. NOTE: The center roof panel pin in Figure 27 is shown as removed for easier viewing. Neither pin does not need to be removed to apply the felt cloth. Figure 26 Figure 27 Felt cloth 14/22 ITB12-003
30. Cut two 20 mm x 20 mm pieces from the 2 mm sheet, and then apply one on each part on each side of the vehicle where shown in Figure 29. Figure 28 Felt cloth Figure 29 31. Cut two 50 mm pieces from the tape role, and then wrap one on each rear window defogger connector (see Figure 30). Felt cloth Figure 30 15/22 ITB12-003
32. Apply super glue or equivalent adhesive to ALL tether cord clips where shown in Figure 31. 33. Reinstall the headlining. Refer to the ESM as needed. Figure 31 Continue to the next page. 16/22 ITB12-003
34. Next, fully close the hard top. 35. Proceed to open the hard top until the trunk lid is in the position shown in Figure 32. 36. If felt cloth is found under the flipper door where pointed in Figure 32, skip to Step 38. If none found, go to the next step. Flipper door Trunk lid Figure 32 37. Cut six 20 mm x 30 mm pieces from the 3 mm sheet, and then apply under the flipper door as shown in Figure 33 and 34. Figure 33 One piece Figure 34 Two pieces 17/22 ITB12-003
38. Next, adjust the side wedges on each side of the vehicle s trunk as shown in Figure 36. T40 Torx bolt torque: 23.5-27.5 N m (2.4-2.8 kg-m, 17.3-20.3 ft lbs) Figure 35 : New position Figure 36 18/22 ITB12-003
39. Next, fully close the hard top, and then open the trunk lid. 40. Adjust the trunk lid bumpers as follows: Bumpers a Trunk lid Figure 37 Rubber Flower b d a Figure 38 Figure 39 Figure 40 a. Remove both bumpers, and then extend the rubbers all the way out (see Figure 37 and 38). b. Turn the flowers until they bottom out under the rubbers (see Figure 39). c. Reinstall both bumpers, and then carefully slowly close and latch the trunk lid. d. Open the trunk lid, and then turn both flowers clockwise until they bottom out (see Figure 40). Make this adjustment with the bumpers still installed. Make sure the rubbers do not move during this step. 19/22 ITB12-003
41. Next, close the trunk lid, open the hard top as shown in Figure 41, and then inspect for felt cloth. If felt cloth is found, go to the next step. If felt cloth is not found, cut two 15 mm x 15 mm pieces from the 3 mm sheet, and then apply on the parcel shelf finisher board where the adjusting bolts come in contact (one on each side). See Figure 41. Figure 41 Parcel shelf Adjusting bolt Felt cloth Hinge 5.5 mm Figure 42 42. Locate the two adjusting bolts, and adjust the bolt heads to approximately 5.5 mm (0.20 inches). See Figure 41 and 42. 20/22 ITB12-003
43. Close the hard top, and then open the trunk lid. 44. Measure the gap between the parcel shelf finisher board and rear roof lower garnish s sponge (it should be approximately 10 mm (0.40 inches)). See Figure 43, 44, and 45. If ok, go to the next step. If not, access the adjusting bolts and then readjust as needed. Parcel shelf Figure 43 Trunk lid weatherstrip Rear roof lower garnish sponge Parcel shelf Gap Figure 44 Rear roof lower garnish Rear roof lower garnish sponge Parcel shelf 10 mm Figure 45 (side view) 21/22 ITB12-003
45. Close the trunk lid, and then start opening the hard top until the trunk is opened as shown in Figure 32 on page 17, and 46 below. 46. Inspect both driver and passenger side hinge dove tails (see Figure 46). If either one is found worn, replace both. T20 Torx bolt torque: 3.5-4.5 N m (0.36-0.46 kg-m, 31.0-39.8 in lbs) Hinge dove tail - driver side Tail lamp assembly Figure 46 47. Fully close the hard top, road test, verify repairs. 22/22 ITB12-003