9.35 LEE COUNTY 9.35.1 SYSTEM SUMMARY Lee County has a type 4, E 9-1-1 System consisting of 4 Primary and 1 Secondary PSAPs. 9.35.1.1 CAPE CORAL POLICE DEPARTMENT PRIMARY PSAP The City of Cape Coral has a Primary PSAP located at the Public Safety building serving the incorporated city area of the City of Cape Coral. All law enforcement, fire and rescue calls will be handled at this center by direct dispatch. Calls requiring ambulance service will be transferred to the Secondary PSAP Lee Control. 9.35.1.2 FORT MYERS POLICE DEPARTMENT PRIMARY PSAP The City of Fort Myers has a Primary PSAP located at the police department serving the incorporated city area of the City of Fort Myers. All law enforcement calls will be handled by direct dispatch. Calls requiring fire, rescue, and ambulance will be transferred to the Secondary PSAP Lee Control. 9.35.1.3 SANIBEL POLICE DEPARTMENT PRIMARY PSAP The City of Sanibel has a Primary PSAP located at the police department serving the incorporated city area of Sanibel Island. All law enforcement calls will be handled by direct dispatch. Calls requiring fire, rescue, and ambulance will be transferred to the Secondary PSAP Lee Control. 9.35.1.4 LEE COUNTY SHERIFF S OFFICE PRIMARY PSAP The unincorporated Lee County has Primary PSAP located at the Lee County Sheriff's Office serving all the unincorporated areas of Lee County including the City of Bonita Springs, the Village of Estero, and the Town of Fort Myers Beach. All law enforcement calls will be handled by direct dispatch. Calls requiring fire, rescue, and ambulance will be transferred to the Secondary PSAP Lee Control. 9.35.1.5 LEE CONTROL FIRE/EMS SECONDARY PSAP Lee County Public Safety has a Secondary PSAP located at the Lee County Emergency Dispatch Center (EDC) serving all of Lee County including the incorporated for EMS ambulance calls. All fire and rescue related calls are one button transferred from the Primary PSAP to the Secondary Lee Control PSAP with the exception of the City of Cape Coral. 1
9.35.1.6 LEE COUNTY SHERIFF S OFFICE PRIMARY PSAP The unincorporated Lee County has Primary PSAP located at the Lee County Sheriff's Office serving all the unincorporated areas of Lee County including the City of Bonita Springs, the Village of Estero, and the Town of Fort Myers Beach. All law enforcement calls will be handled by direct dispatch. Calls requiring fire, rescue, and ambulance will be transferred to the Secondary PSAP Lee Control. 9.35.1.7 LEE CONTROL FIRE/EMS SECONDARY PSAP Lee County Public Safety has a Secondary PSAP located at the Lee County Emergency Dispatch Center (EDC) serving all of Lee County including the incorporated for EMS ambulance calls. All fire and rescue related calls are one button transferred from the Primary PSAP to the Secondary Lee Control PSAP with the exception of the City of Cape Coral. 9.35.2 SYSTEM MANAGEMENT The Lee County E 9-1-1 System is managed by the Lee County Division of Public Safety through the E 9-1-1 Program Manager. The responsible fiscal agent is the Lee County Board of County Commissioners. 9.35.3 INTERLOCAL AGREEMENTS Lee County has selective routing thereby eliminating all central office overlaps. Therefore, there is no specific requirement for an inter-local agreement. 2
TABLE 9.35.1 - LEE COUNTY E911 PRIMARY SYSTEM DEFINITION Cape Coral Police Department Primary PSAP Number of Answering Positions 10 Cape Coral Public Safety 1100 Cultural Park Blvd, Cape Coral, FL 33990 Call Taker Total Staff 41 1 Recorder 44 Channels None, part of NICE Logger Incoming 911 Trunks 5 Fort Myers Police Department Primary PSAP Number of Answering Positions 4 Fort Myers Police Department 2210 Widman Way, Fort Myers, FL 33901 Call Taker Total Staff 21 1 Recorder 44 Channels None, part of West system Incoming 911 Trunks 5 3
Sanibel Police Department Primary PSAP Sanibel Police Department 800 Dunlop Rd, Sanibel, FL 33957 Number of Answering Positions 2 Call Taker/Dispatcher Total Staff 6 1 Recorder 20 Channels 2 Incoming 911 Trunks 3 Lee County Sheriff s Office Primary PSAP Lee County Sheriff s Office 14750 6 Mile Cypress Pkwy, Fort Myers, FL 33912 Number of Answering Positions 14 Call Taker Total Staff 90 1 Recorder 56 Channels 9 - Call Takers use Playback on West system Incoming 911 Trunks 10 4
Lee Control Fire/EMS Secondary PSAP Lee County Emergency Dispatch Center 2665 Ortiz Avenue, Fort Myers, FL 33905 Number of Answering Positions 11 Call Taker/Dispatcher Total Staff 39 1 Recorder 64 Channels 11 Incoming 911 Trunks 7 TABLE 9.35.2 LEE COUNTY CALL HANDLING Cape Coral Police Department Primary PSAP Call Handling Cape Coral Police Dept. Direct Dispatch Radio Cape Coral Fire Dept. Direct Dispatch Radio Lee County Sheriff s Dept. Call Transfer Telephone Fort Myers Police Dept. Call Transfer Telephone Sanibel Police Dept. Call Transfer Telephone 5
Fort Myers Police Department Primary PSAP Call Handling Fort Myers Police Dept. Direct Dispatch Radio Fort Myers Fire Dept. Call Transfer Telephone Lee County Sheriff s Dept. Call Transfer Telephone Cape Coral Sheriff s Dept. Call Transfer Telephone Sanibel Police Dept. Call Transfer Telephone Sanibel Police Department Primary PSAP Call Handling Sanibel Police Dept. Direct Dispatch Radio Sanibel Fire Dept. Call Transfer Telephone Lee County Sheriff s Dept. Call Transfer Telephone Fort Myers Police Dept. Call Transfer Telephone Cape Coral Police Dept. Call Transfer Telephone Lee County Sheriff s Office Primary PSAP Call Handling Sheriff's Office Direct Dispatch Radio Cape Coral Police Dept. Call Transfer Telephone Fort Myers Police Dept. Call Transfer Telephone Sanibel Police Dept. Call Transfer Telephone Emergency Medical Services Call Transfer Telephone 6
Lee Control Fire/EMS Secondary PSAP Call Handling Lee County EMS Direct Dispatch Radio Fort Myers Fire Dept. Direct Dispatch Radio North Fort Myers Fire Dept. Direct Dispatch Radio Fort Myers Beach Fire Dept. Direct Dispatch Radio Pine Island Fire Dept. Direct Dispatch Radio Iona Fire Dept. Direct Dispatch Radio Lehigh Acres Fire Dept. Direct Dispatch Radio Sanibel Fire Dept. Direct Dispatch Radio South Trail Fire Dept. Direct Dispatch Radio Tice Fire Dept. Direct Dispatch Radio Captiva Fire Dept. Direct Dispatch Radio Boca Grande Fire Dept. Direct Dispatch Radio Bonita Springs Fire Dept. Direct Dispatch Radio Estero Fire Dept. Direct Dispatch Radio Bayshore Fire Dept. Direct Dispatch Radio Fort Myers Shores Fire Dept. Direct Dispatch Radio San Carlos Park Fire Dept. Direct Dispatch Radio Alva Fire Dept. Direct Dispatch Radio Upper Captiva Fire Dept. Direct Dispatch Radio Useppa Island Fire Dept. Direct Dispatch Radio Poison Control Call Transfer Telephone Florida Highway Patrol Relay Telephone Port Authority Relay Telephone US Coast Guard Relay Telephone Florida Division of Forestry Relay Telephone Florida Marine Patrol Relay Telephone 7