Management Models for Corporate Social Responsibility

Management Models for Corporate Social Responsibility

Jan Jonker Marco de Witte (Editors) Management Models for Corporate Social Responsibility With 57Figures and 13 Tables 12

Dr. Jan Jonker Radboud University Nijmegen Nijmegen School of Management (NSM) P.O. Box 9108 6500 HK Nijmegen The Netherlands janjonker@wxs.nl Dr. Marco de Witte University of Groningen Faculty of Management and Organisation P.O. Box 800 9700 AV Groningen The Netherlands dewitte@hgrv.nl ISBN-10 ISBN-13 3-540-33246-4 Springer Berlin Heidelberg New York 978-3-540-33246-6 Springer Berlin Heidelberg New York Cataloging-in-Publication Data Library of Congress Control Number: 2006927437 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer-Verlag. Violations are liable for prosecution under the German Copyright Law. Springer is a part of Springer Science+Business Media springeronline.com Springer Berlin Heidelberg 2006 Printed in Germany The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Hardcover-Design: Erich Kirchner, Heidelberg SPIN 11732495 88/3153-5 4 3 2 1 0 ± Printed on acid-free paper

Chapter 1: Finally in Business: Organising Corporate Social Responsibility in Five...1 Jan Jonker and Marco de Witte Generic Models for the Business Context Chapter 2: The SIGMA Management Model...11 Dave Knight Chapter 3: CSR in the Extractive Industry: An Integrated Approach...19 Monique de Wit and Esther Schouten Chapter 4: RainbowScore : A Strategic Approach for Multi-dimensional Value...28 Elisa Golin and Giampietro Parolin Chapter 5: COMPASS to Sustainability...37 Michael Kuhndt and Justus von Geibler Chapter 6: sustmanage Integrating Corporate Sustainability...45 Oliver Dudok van Heel and Will Muir

VI Chapter 7: The Molecule Model...55 Henk Folkerts and René Weijers Chapter 8: Global Compact Performance Model...63 Ursula Wynhoven Generic Models for the Societal Context Chapter 9: WEV: A New Approach to Supply Chain Management...75 Alex H. Kaufman Chapter 10: A Model for Multi-stakeholder Partnerships on Human Rights in Tourism...82 Camelia M. Tepelus Chapter 11: The Guangcai Model...90 GUO Peiyuan, YU Yongda, and DU Huixian (Fred Dubee) Chapter 12: Community Learning in the Indian Education Sector...97 Subhasis Ray Chapter 13: Creating Space for CSR in Melbourne...106 David Teller and Trevor Goddard

VII Organising Identity Chapter 14: Integrating People, Planet and Profit...117 Fred Bergmans Chapter 15: Reflexivity: Linking Individual and Organisational Values...126 Nick Osborne and Martin Redfern Chapter 16: Self-Organising Leadership: Transparency and Trust...134 Richard N. Knowles Chapter 17: The CSR Brand Positioning Grid...140 Bart Brüggenwirth Organising Transactivity Chapter 18: On Dialogue: A Self-Development Tool...149 Robert Beckett Chapter 19: Stakeholder Engagement: The Experience of Holcim...157 Anne Gambling Chapter 20: Managing Expectations in Partnerships...164 André Nijhof and Michel van Pijkeren

VIII Chapter 21: A Stepwise Approach to Stakeholder Management...171 Céline Louche and Xavier Baeten Chapter 22: Fair Labour Association Model...180 Jacques Igalens and Martine Combemale Chapter 23: A Stakeholder Model for Emerging Technologies...187 Gael M. McDonald and Deborah Rolland Organising Systems Chapter 24: Product Stewardship for CSR...197 Helen Lewis Chapter 25: Sabento Model: Social Assessment of Biotechnological Production...207 Justus von Geibler, Holger Wallbaum, Christa Liedtke in support with Frederik Lippert Chapter 26: The Branding of CSR Excellence...214 John Luff Chapter 27: The Four Dimensions of Responsible Purchasing...222 Osbert Lancaster and Kyla Brand

IX Chapter 28: The Hurdles Analysis: A Way to Greener Public Procurement...230 Lilly Scheibe and Edeltraud Günther Chapter 29: Strategic CSR Communication: Telling Others How Good You Are...238 Mette Morsing Chapter 30: CSR Online: Internet Based Communication...247 Ralf Isenmann Organising Accountability Chapter 31: A Product Sustainability Assessment...257 Sophie Spillemaeckers and Griet Vanhoutte Chapter 32: Drawing the Lines in Value Chain Responsibility...265 Johan Verburg and Sean Gilbert Chapter 33: Resource Efficiency Accounting...274 Timo Busch and Christa Liedtke Chapter 34: The GoodCorporation Framework...281 Lisa Buchan and Leo Martin Chapter 35: Promoting Human Rights in the Supply Chain...288 Rachelle Jackson

X Organising the Business Proposition Chapter 36: Assessing the Value Chain Context...297 Duane Windsor Chapter 37: Pursuing Sustainability Through Enduring Value Creation... 305 Peter Newman, Erik Stanton-Hicks, and Brendan Hammond Chapter 38: Price: Earnings Ratio and Commercial Performance...313 Geoff Roberts and Linda S. Spedding Chapter 39: A Strategy Model for Sustainable Profits and Innovation...319 Marcus Wagner Chapter 40: Modelling the Business Case for Sustainability...327 Rachel Batley Chapter 41: Creating Competitive Advantage: The Sustainable Value Model...336 Chris Laszlo, Dave Sherman, and John Whalen Chapter 42: CSR Upside Down: The Need for Up-Front Knowledge Development...344 Jan Jonker, Marco de Witte, and Michel van Pijkeren About the Authors...353 Index...369