Royal Mail Group Company structure Operations and Modernisation The heart of the business leading operational transformation. Consumer and Network Access Bringing together our USO products, now focused on single item services, the Network Access services previously provided by Wholesale, as well as the existing. Commercial Bringing together all our fulfilment and media services, including bulk mail, as well as Group wide Commercial support functions. Legal Services A commercial legal team who support us with our suppliers and customers. Communications Bringing together internal and external communications across the whole business to ensure consistent messages to all. HR A world leading talent-focused team that ensures we have the leadership and skills required to be ahead of our competitors. Company Secretariat Expert advisors to support us in all forms of company reporting and legal structures. Finance Providing control and ownership over all financial processes and managing one version of the finances which can be used to make the right decisions for the Group. Business Development and Technology Looking to the future to develop our products and services, enabling them through technology and including our new Innovation Lab. Regulation and Government Affairs Working closely with the regulator and Government on the future. Parcelforce Worldwide Our express parcels business in the competitive and unregulated express parcels market. GLS (General Logistics Systems) Our European parcels business and European partner of Parcelforce Worldwide.
Moya Greene s Direct Reports Moya Greene Chief Executive Officer Chief Executive Committee Stephen Agar Managing Consumer & Network Access Jon Millidge Company Secretary Rico Back CEO, GLS Sue Whalley Regulation & Government Affairs Mark Higson Managing Operations & Modernisation Shane O Riordain Communications Matthew Lester Chief Finance Officer Alex Smith Business Development & Technology Emily Pang Chief of Staff John Duncan Group HR Mike Newnham Chief Customer Officer Nick Landon Managing Fulfilment & Parcel Strategy Derek Foster Internal Audit & Risk Management Neil Harnby General Counsel
Consumer and Network Access Stephen Agar Managing Consumer & Network Access Jonathan Read Head of Policy & Planning Luisa Fulci Regulated Products Jenny Ledgar Network Access Andrew Hammond Stamps & Collectibles Steve Rooney Head of AMU
GLS Rico Back CEO, GLS Klaus Conrad Chief Operating Officer James Rietkerk Chief Financial Officer, Finance
HR Leadership John Duncan Group HR Simon Haben HR Policy, Strategy & Engagement Vacant Health & Safety Chris Hunt Reward & Recognition (Interim) Dale Haddon Deputy Group HR Matt Joint Learning & Development Peter Macdonald Talent & Resourcing Helen Rolph HR Commercial & Professional Functions Dermot Toberty HR Shared Services Nigel Turner HR Operations & Modernisation Mike Newby ER/IR
Internal Audit & Risk Management Leadership Derek Foster Internal Audit & Risk Management Philip Hilton Senior Risk & Assurance Manager Paul Railton Head of Risk & Assurance Peter Tansley Head of Risk & Assurance
Operations & Modernisation Mark Higson Managing Operations & Modernisation Stuart Simpson Operational Finance Nigel Turner HR Operations & Modernisation Rob Jenson Collections & Delivery Steve Cameron Process & Programmes & Field Operations North Tony Fox Logistics Gerry O Rourke Field Operations South Charles Towns Operational Excellence
Finance Leadership Matthew Lester Chief Finance Officer Natalie Davies Finance Consumer & Network Access Martin Gafsen Property Estates Kath Harmeston Procurement Mick Jeavons Specialist Finance Mike Prince Financial Control Management & Shared Services Matthew Rose Treasury & Taxation Frank Schinella Deputy Chief Finance Officer Stuart Simpson Operational Finance Richard Snowdon Finance Commercial & Innovation
Company Secretariat Leadership Jon Millidge Company Secretary Tony Marsh Security Andrew Poole Deputy Company Secretary Peter Restarisk Head of Governance Martin Rush Head of Information & Compliance
Group Communications Shane O Riordain Communications Abby Guthkelch Head of Digital Communications & Planning Beth Longcroft Head of Transformation Commmunications David Simpson Director of News Lily Heinemann Head of CR & Community Investment John Doherty Director of Internal Communications David Gold Head of Public Affairs Barbara Roulston Head of External Relations Northern Ireland Julie Pirone Head of Executive Face to Face Communications Ian McKay Scottish Affairs Director Heulyn Davies Head of External Relations England & Wales
Commercial Mike Newnham Chief Customer Officer Gary Simpson Managing Parcelforce Worldwide (Interim) Nick Landon Managing Fulfilment & Parcel Strategy Sam Mellon Managing Specialist Services Frank Schinella Managing Mediaforce 1 (Interim) Mel Tomlin Customer Experience Graham Davis Sales & Channels Vacant Web Ben Rhodes Head of Marketing Vacant International & Commercial Transformation Mark Thomson International (Interim) Olympics
Business Development & Technology Alex Smith Business Development & Technology Nick Pendleton Corporate Strategy Catherine Doran CIO & Technology Vacant Innovation
Legal Services Leadership Neil Harnby General Counsel Kate Andrews Head of Legal (Operations) Caspar Branson Head of Strategic Procurement Legal Clarissa De-Jager Head of Business Development & Technology Legal Toni Lyng Head of Property Legal Joanne Winship Head of Commercial Legal
Regulation & Government Affairs Leadership Sue Whalley Regulation & Government Affairs Archana Bhattacharjee Head of Privatisation Programme Anne Fletcher Compliance Simon Oates Regulatory Strategy Richard Travers Regulatory Economics & Planning Sarah-Jane Eglen Government Affairs