Use the first worksheet to check and expand on your answers, then brainstorm more.

Similar documents
Turn taking functions card game Teacher s instructions

Negotiations Saying yes/ no/ maybe simplest responses card game and key words

Let s Talk: Conversation

More and more difficult telephoning roleplays and useful language

Business English- Starting and ending negotiations simplest responses game and key words

Go through the whole list above and make all of them at least acceptably polite, without looking below and then using the words below to help you.

Pardon?/ Sorry? English studies (present, past and future) Can you say that (just) one more time?/ Can you say that again?

Completing Telephoning Phrases Brainstorming and Roleplays

Business English- Making proposals/ suggestions in negotiations game Put one of your cards face down on the table and try to get that response from

Formality in Presentations- Brainstorming and Correction Present your ideas to your partner, inviting questions and then your partner s opinion.

BBC Learning English Talk about English Business Language To Go Part 8 - Delegating

An able class have been studying the coordinate geometry of the circle and have covered equations of circles and their properties.

Episode 6: Can You Give Away Too Much Free Content? Subscribe to the podcast here.

A Play by Yulissa CHARACTERS. Seventeen-year-old Mexican. She swears a lot, especially when she is mad. She has bad anger issues but won t admit it.

Forces of Nature scene

Demonstration Lesson: Inferring Character Traits (Transcript)

Shampoo (Interior of a restaurant)

Dialogue 1: Unarranged meeting with no previous contact At an outside conference

It Can Wait By Megan Lebowitz. Scene One. (The scene opens with Diana sitting on a chair at the table, texting. There are four chairs at the table.


WHOSE FUTURE IS IT ANYWAY?

The REAL Thing That Happened to the Unicorns. By Haley

MAKING A PHONE CALL (4) Ending/Closing a call (04)

Charlie Joe Jackson s Guide to Reading

Episode 12: How to Squash The Video Jitters! Subscribe to the podcast here.

Delphine s Case Study: If you only do one thing to learn English a day... what should it be? (Including my 10~15 a day Japanese study plan)

Authors: Uptegrove, Elizabeth B. Verified: Poprik, Brad Date Transcribed: 2003 Page: 1 of 7

Attitude. Founding Sponsor. upskillsforwork.ca

Good morning. How can I help you? Hello. I d like to ask some questions about your courses, if that s okay.

Hum, Michael, Michelle and Jeff, you can guess? I ll just guess anything, five I guess. One through infinity.

4 Stephanie [Stephanie reads aloud the problem prompt] Eric washed 5 dishes. Eric washed 3 more dishes than um

(PHONE RINGING) HELLO EM: HI IS THERE? THAT S ME EM: THIS IS DETECTIVE MAXWELL WITH WEST VALLEY POLICE IN UTAH

Case Study: New Freelance Writer Lands Four Clients and Plenty of Repeat Business After Implementing the Ideas and Strategies in B2B Biz Launcher

ACTIVE LISTENING SKILLS. 1. Nonverbal skills: eye contact, open body posture, nodding head

BELL RINGS. When your friend is being abused 2:55PM ON FRIDAY AFTERNOON, AT VIOLET PARR PRIMARY SCHOOL... WHOO HOO! HOME TIME!

This is an All Ears English Podcast, Episode 89: What NOT to Do If You Don t Understand English Conversation.

Thank you, Honorable Chairperson Being a good team member

THE NO LIST Saying no can feel stressful. Here are all the no s we ve said lately:

You are the next in line at the grocery store and you have a full cart. The person behind you has one item. What do you do?

MAKING CONTACT. I d like to speak to (Mr. Smith) please. You can also say... Conversation: Questions: TELEPHONING CHAPTER

THE ILLUSTRATED GUIDE TO ACADEMIC INTEGRITY. "Episode 4" DMP

Before you listen. Definitions: Big City Small World Series 2 Episode 9

00:21 Okay, so you know we re going to be doing the Problem of the Month, we re going to start our new Problem of the Month,


Discussion skills phrases miming game Work together to think of at least one way of miming the sentences below. Are you following me?

Advice on writing a dissertation. Advice on writing a dissertation

The revolting staircase

PRINCETON KATE MONSTER PRINCETON KATE MONSTER PRINCETON KATE MONSTER PRINCETON. Right. But what s your purpose? Your dream! Your mission!

Zimmerman & Bubba (A retirement Skit) By Mary Engquist. Props: Set room up like a Post Office; desk, P.O. boxes to stuff letters in

DIANNA KOKOSZKA S. Local Expert Scripts

BBC LEARNING ENGLISH How to chat someone up

Common Phrases (2) Generic Responses Phrases

How many items of luggage do you have? A) Yes, I do. B) Just these two. C) These two suitcases to check in, plus this hand luggage.

Reviewing 2018 and Setting Incredible 2019 Goals You Will Actually Achieve

Cambridge Discovery Readers. Ask Alice. Margaret Johnson. American English CEF. Cambridge University Press

Without looking at the worksheets below, listen to your teacher and raise the Offer card if it is an offer and Request card if it s a request.

This is a transcript of the T/TAC William and Mary podcast Lisa Emerson: Writer s Workshop

Well, it's just that I really wanted to see the chocolate market for myself after seeing how enthusiastic you were about it last year

Managing Difficult Conversations: Quick Reference Guide

Maids of Honor. Characters:

PERSON TO PERSON: TALKING ABOUT GUNS

Still Deciding Who to Vote For? Keep Asking Yourself This One Question

Building Employee Morale Missed Opportunities

STATISTICAL THINKING IN THE KITCHEN: SAMPLES, POPULATIONS, SAMPLE SIZE, AND REPRESENTATIVENESS 1

LESSON 6. The Subsequent Auction. General Concepts. General Introduction. Group Activities. Sample Deals

This is the Telephone Dialogue Word-for-Word Transcription. --- Begin Transcription ---

[00:00:00] All right, guys, Luke Sample here aka Lambo Luke and this is the first video, really the first training video in the series. Now, in this p

Label each section below with G for guest or H for host. The ones in each section are the same, so you don t need to label each individual line.

CHAPTER 2 The movie version George & Jennie First Date (DOWNSTAIRS BUZZER RINGS)

National Coach Call Topic Host Featured Speaker: Date

Alexander Patterson Interview Transcript

TDD Making sure everything works. Agile Transformation Summit May, 2015

Applying communication and interpersonal skills to other relationships. Fast track 3

Convocation Speech. Mark Richter. August 2008 (MSU)

How to Encourage a Child to Read (Even if Your Child Is Older and Hates Reading)

Grade 2 Weather Inquiry Unit Lesson 4: Create Video Scripts that are Interesting as well as Informative. Lesson Transcript

Silence All Who Cry Out

HIKI NO What I Learned AMEE NEVES

LESSON 6. Finding Key Cards. General Concepts. General Introduction. Group Activities. Sample Deals

On the phone SKILLS. LEVEL NUMBER LANGUAGE Beginner A2_1022X_EN English

CHAPTER ONE. When You Need a Friend COPYRIGHTED MATERIAL

BOSS is heading to the door, ready to leave. EMPLOYEE walks past him, carrying a drink, looking very exciteable.

From Cheaters by Don Zolidis

IELTS Listening Pick from a list

Anne Reckling: Thank you so much for much taking the time today. Now how old were you when you were diagnosed?

Introduction to Speaking Skills: Language for Discussion

Elevator Music Jon Voisey

How to Choose Your Just Right Project. Lesson #1 The Greatest Myths about Choosing Ever Written

move to a branch/ office

SAMPLE SCRIPTS FOR INVITING

Session 3. WHOSE FUTURE GOAL 3: You will identify some of your own transition needs that are based on your preferences and interests.

Roleplay some of the following telephoning problem situations. You can start with the easiest ones if you like.

Everyone during their life will arrive at the decision to quit drinking alcohol and this was true for Carol Klein.

Real Estate Investing Podcast Brilliant at the Basics Part 15: Direct Mail Is Alive and Very Well

Metta Bhavana - Introduction and Basic Tools by Kamalashila

The Samaritan Club of Calgary History Project

REVOLUTIONARY ROAD. FRANK April, sweetheart. You were great. I mean it.

CHAUFFEUR DRIVEN. By: Simon Kyle Parker COPYRIGHT

Zig Ziglar s SECRET SELLING. For Those Who THINK They re Not in Sales

Transcription:

Speaker or Listener- Simplest Responses Game Turn taking practice/ Active listening practice Without looking below for now, listen to your teacher read out phrases used by the (main) speaker and the person listening and raise one of the two cards which you have given. If someone is interrupting (including giving the turn back at the end of the interruption) or refusing to speak, raise the Listener card. If you think both are possible, only raise the card of the person who you think more commonly uses that phrase. Label the sections below with S for (main) speaker or L for listener. The phrases in one section all have the same category, so if you aren t sure about one phrase look at the ones before or after it. Check your answers as a class. Play the same raising cards game in groups. Ask about any phrases which you don t (fully) understand. Without looking at the first worksheets, brainstorm suitable phrases into the spaces given on the brainstorming sheet. Many other suitable phrases are possible. Use the first worksheet to check and expand on your answers, then brainstorm more. Check as a class or with the answer key. Test each other in groups: - Play the same raising cards game - Read out phrases until your partner identifies the function - Choose one function and help your partner make suitable phrases As you discuss a topic, try to use as many of the functions cards as you can. p. 1

Cards to hold up (Main) speaker Listener (Main) speaker Listener (Main) speaker Listener (Main) speaker Listener p. 2

Label the sections below with S for (main) speaker or L for listener. Can I just interrupt (for a minute)? Can I come in here (for a second)? Sorry, can I stop you there? Can I/ Could I (just) say something (here)? Yes, please go ahead. Go ahead, please have your say. Right. Sure. Mmmm hmmm. Yeah (yeah) (yeah). Yup (sure). Of course. Good idea. Got it. Okay. Now, where was I? Oh yes, (Now) where were we? Oh yes, What was I saying? Oh yes, Sorry to interrupt, but Sorry to stop you (in full flow), but Sorry to butt in, but Oh yeah? Really? Sorry, can I just finish what I m saying? Sorry, can I just finish this one point? But you probably know more about this than me. But you might have another point of view. Is that a fact? Is that right? (Do) you think so? Sure, and Of course, but Me too! In fact, p. 3

That s nothing! I What do you think? What do you reckon? Do you agree? Do you feel the same way? I know (just) what you mean. I know! I see what you mean. Don t you think so? Don t you think? Absolutely! No kidding. I suppose so, yeah. Makes sense. If I can just (interrupt) (for a moment), Before you go on, I hate to interrupt (you) (in full flow), but I ll let you finish in a minute, but Do you know what I mean? Know what I mean? If you know what I m saying. If you know what I mean. Carry on. Go on. And then? So? So, right? (That s) no surprise. You don t surprise me. Are you?/ Is he?/ Is she?/ Are they? Did you?/ Did he?/ Did she?/ Did they? Do you?/ Does he?/ Does she?/ Do they? Were you?/ Was he?/ Was she?/ Were they? p. 4

To get back to what I was saying, Anyway, as I was saying And what s more, Furthermore, In addition, Honestly?/ Seriously? I don t believe it! Do you (really) think so? I m shocked! And that s not all. Not only that, but You re joking? You re kidding? (That s) too bad. That s a pity. That s a shame. Yes, what would you like to say? Yes, would you like to say something? You didn t!/ He didn t!/ She didn t! You surprise me!, right? Am I right? Just one more thing before you interrupt, Just one more point before you have your say, Before you comment, can I just say? Sorry, please carry on. Sorry, please go on. Sorry, you were going to say? Sorry, you were saying? Sorry. What were you saying? I can t add anything to that. I think you ve covered everything. p. 5

I can see that you want to say something (about this), but can I just say? I know you re dying to jump in, but I m still thinking about what I want to say. I m still just digesting what you said. Which (just) about covers it. (I think) you get the idea. That s all I wanted to say. No no, you go on. Actually, I ll let you finish (first). No, it s okay. I ve forgotten what I was going to say. Sorry, I didn t mean to interrupt. Sorry, I thought you d finished. I was going to interrupt, but That s okay, you ve already answered my question. Or am I wrong? Or not? And so on. I could go on. Sorry for waffling on. p. 6

Brainstorming stage Without looking above, brainstorm at least four suitable phrases into each of the gaps below. Many phrases not above are also okay. Listener Interrupting Changing your mind about interrupting Ending your interruption Turning down the chance to speak Active listening Encouraging someone to continue Showing you re listening/ Not listening in silence Positive phrases/ Positive reactions Negative phrases/ Negative reactions/ Reactions to negative things Other showing you are listening phrases (not clearly positive or negative) p. 7

(Main) speaker Allowing other people to speak/ Allowing people to interrupt Stopping the other person interrupting Signalling that you are going to continue what you are saying Getting the turn back/ Getting the discussion back on track Giving the other person the chance to comment/ Inviting the other person to comment Signalling the end of your turn Keeping the other person involved in what you are saying (without stopping) Look above for two minutes, then turn over that worksheet and write down as many as you can remember. Brainstorm more of your own ideas, then copy more from that worksheet. p. 8

Suggested answers Listener Interrupting Can I just interrupt (for a minute)? Can I come in here (for a second)? Sorry, can I stop you there? Can I/ Could I (just) say something (here)? Sorry to interrupt, but Sorry to stop you (in full flow), but Sorry to butt in, but If I can just (interrupt) (for a moment), Before you go on, I hate to interrupt (you) (in full flow), but I ll let you finish in a minute, but Sure, and Of course, but Me too! In fact, That s nothing! I Changing your mind about interrupting No no, you go on. Actually, I ll let you finish (first). No, it s okay. I ve forgotten what I was going to say. Sorry, I didn t mean to interrupt. Sorry, I thought you d finished. I was going to interrupt, but That s okay, you ve already answered my question. Ending your interruption Sorry, please carry on. Sorry, please go on. Sorry, you were going to say? Sorry, you were saying? Sorry. What were you saying? Turning down the chance to speak I can t add anything to that. I think you ve covered everything. I m still thinking about what I want to say. p. 9

I m still just digesting what you said. p. 10

Active listening Encouraging someone to continue Carry on. Go on. And then? So? So, right? Showing you re listening/ Not listening in silence Positive phrases/ Positive reactions Right. Sure. Mmmm hmmm. Yeah (yeah) (yeah). Yup (sure). Of course. Good idea. Got it. Okay. I know (just) what you mean. I know! I see what you mean. Absolutely! No kidding. I suppose so, yeah. Makes sense. (That s) no surprise. You don t surprise me. Negative phrases/ Negative reactions/ Reactions to negative things Oh yeah? Really? Is that a fact? Is that right? (Do) you think so? p. 11

Honestly?/ Seriously? I don t believe it! Do you (really) think so? I m shocked! You re joking? You re kidding? You didn t!/ He didn t!/ She didn t! You surprise me! (That s) too bad. That s a pity. That s a shame. Other showing you are listening phrases (not clearly positive or negative) Are you?/ Is he?/ Is she?/ Are they? Did you?/ Did he?/ Did she?/ Did they? Do you?/ Does he?/ Does she?/ Do they? Were you?/ Was he?/ Was she?/ Were they? (Main) speaker Allowing other people to speak/ Allowing people to interrupt Yes, please go ahead. Go ahead, please have your say. Yes, what would you like to say? Yes, would you like to say something? Stopping the other person interrupting Sorry, can I just finish what I m saying? Sorry, can I just finish this one point? Just one more thing before you interrupt, Just one more point before you have your say, Before you comment, can I just say? I can see that you want to say something (about this), but can I just say? I know you re dying to jump in, but Signalling that you are going to continue what you are saying And that s not all. Not only that, but And what s more, Furthermore, p. 12

In addition, p. 13

Getting the turn back/ Getting the discussion back on track Now, where was I? Oh yes, (Now) where were we? Oh yes, What was I saying? Oh yes, To get back to what I was saying, Anyway, as I was saying Giving the other person the chance to comment/ Inviting the other person to comment But you probably know more about this than me. But you might have another point of view. What do you think? What do you reckon? Do you agree? Do you feel the same way? Don t you think so? Don t you think?, right? Am I right? Or am I wrong? Or not? Signalling the end of your turn And so on. I could go on. Sorry for waffling on. Which (just) about covers it. (I think) you get the idea. That s all I wanted to say. Keeping the other person involved in what you are saying (without stopping) Do you know what I mean? Know what I mean? If you know what I m saying. If you know what I mean. p. 14

Speaker and listener functions card game Use as many cards below as you can by doing that thing during a speaking activity. If you use the same card as has been used before, you must use a different phrase (i.e. no repeating phrases). Note that making sounds does not count as an phrase and that if you speak during silence it doesn t count as interrupting. interrupting interrupting interrupting allowing others to speak/ finishing allowing others to speak/ finishing allowing others to speak/ finishing (politely) stopping interruption (politely) stopping interruption getting the turn back/ back on track getting the turn back/ back on track turning down the chance to speak turning down the chance to speak interrupting interrupting interrupting allowing others to speak/ finishing allowing others to speak/ finishing allowing others to speak/ finishing (politely) stopping interruption (politely) stopping interruption getting the turn back/ back on track getting the turn back/ back on track turning down the chance to speak turning down the chance to speak p. 15