When Wills Collide. Tom Fiutak Oct 2, 2014

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Transcription:

When Wills Collide Tom Fiutak Oct 2, 2014

Learning Objectives Develop an understanding of conflict management and conflict neutrality. Identify how variability of conflict cultures may affect the negotiation process. Describe the aspects of authenticity within a culture. Identify the functions of Authentic Arenas for Negotiation.

Learning Objectives (cont.) Recognize the essential elements of a negotiation and its relationship to authentic arenas for negotiation. Evaluate personal tendencies within a negotiation. Integrate the three functions of an authentic arena: invitation, convening, and facilitation. Understand the relationship of culture to authentic arenas and the role of ADB operational teams in securing durable agreements.

Learning Objectives Develop an understanding of conflict management and conflict neutrality. Identify how variability of conflict cultures may affect the negotiation process. Describe the aspects of authenticity within a culture. Identify the functions of Authentic Arenas for Negotiation.

When Wills Collide Conflict is a natural consequence of progress, development, and change. Conflict can be a positive or a negative force in reaching collective goals.

Dispute and Conflict We manage conflicts. We resolve disputes.

Dispute Two of more parties perceive incompatible goals. To resolve disputes, their perceptions of incompatible goals need to be reconciled.

Conflict Perception of incompatible goals are complicated by a history. This can increase stress (negative conflict) OR can be mitigated because of a past history of successful, non-violent resolution of disputes.

Managing conflict Through processes that address substantive, procedural and psychological interests of the parties, conflict can be successfully managed and a durable agreement can be reached.

Conflict Cultures

Learning Objectives Develop an understanding of conflict management and conflict neutrality. Identify how variability of conflict cultures may affect the negotiation process. Describe the aspects of authenticity within a culture. Identify the functions of Authentic Arenas for Negotiation.

Culture Defined Culture is the set of learned beliefs and principles and associated behaviors that distinguish one group, organization, society, or any of their sub parts, from one another. Rituals are used to sustain its central and core qualities. Subsequently, cultures create arenas which provide a mechanism for their conflict culture.

Conditions of Authenticity in a Culture Political Will, authority, accountability Social Values, sustainable, procedural justice Moral Compass, ethical, balanced Economic Adequate resources, distributive justice, manages scarcity Legal Force of law, accountable to rules of law, representative of all

Authenticity in Conflict Cultures A conflict culture arena is authentic when the core values of that culture are upheld in the process of resolving disputes and in reaching a durable agreement.

Learning Objectives (cont.) Identify the functions of Authentic Arenas for Negotiation. Recognize the essential elements of a negotiation and its relationship to authentic arenas for negotiation. Evaluate personal tendencies within a negotiation. Integrate the three functions of an authentic arena: invitation, convening, and facilitation.

Authentic Arenas for Negotiation An authentic arena is a physical and psychological space, embedded in a culture(s) that prescribes the process for resolving a dispute and defines the conditions for a durable agreement.

Authentic Arena For Negotiation Culture fff The Circle Model of Negotiation The Relationship of Culture to Arenas and to the Process of Negotiation

Negotiation Defined When two or more Individuals Groups - Organizations Systems (IGOS) communicate by the Display Assessment Discovery Creation Exchange of their perceived mutual interests

Learning Objectives (cont.) Recognize the essential elements of a negotiation and its relationship to authentic arenas for negotiation. Evaluate personal tendencies within a negotiation. Integrate the three functions of an authentic arena: invitation, convening, and facilitation. Understand the relationship of culture to authentic arenas and the role of ADB operational teams in securing durable agreements.

Blue and White

Summarizing the Negotiation Fill out the Summary sheet Discuss with your partner What did you learn about yourself as negotiator?

Learning Objectives (cont.) Recognize the essential elements of a negotiation and its relationship to authentic arenas for negotiation. Evaluate personal tendencies within a negotiation. Integrate the three functions of an authentic arena: invitation, convening, and facilitation. Understand the relationship of culture to authentic arenas and the role of ADB operational teams in securing durable agreements.

Invitation Stakeholders to a dispute/conflict are identified, notified, and persuaded to join the negotiation. This also includes deciding who will not be invited.

Convening Refers to the process of preparing a physical space and a psychological environment for the negotiation. It includes both formal and informal gatherings prior to the negotiation.

Facilitation of Negotiation Refers to the use of the process of face-to-face communication by stakeholders

Facilitation of Negotiation To promote the Display Discovery Assessment Creation Exchange of perceived mutual interests

Invitation, Convening, Facilitation Managing the Invitation and Convening of the Authentic Arena of Negotiation often has a greater effect on the success of the negotiation than Facilitation of the Negotiation

The Role of the ADB Party The bridge from invitation to facilitating The Convener/Coach The guide to a durable agreement

Coffee Break

When Wills Collide Tom Fiutak Oct 2, 2014