Exhibitor Prospectus. Cardinal Health Retail Business Conference

Transcription

1 Exhibitor Prospectus Cardinal Health Retail Business Conference

2 Table of contents Why exhibit at RBC?...2 Exhibitor schedule... 4 Exhibitor information... 5 Charity initiative... 6 Booth diagrams... 7 Exhibitor rules and regulations Key contacts Show floor management Andrea Andrako andrea.andrako@cardinalhealth.com Technology & Services Long-term Care Lisa Baker lisa.baker01@cardinalhealth.com Rx-Brand Kristine Fidler kristine.fidler@cardinalhealth.com Rx-Generics Amy Hooper amy.hooper@cardinalhealth.com Consumer Health Jill Rorick jillrenee.rorick@cardinalhealth.com 1

3 Why exhibit at RBC 2017? About RBC 2017 RBC is more than a pharmacy business conference. RBC celebrates the history and value of the independent pharmacy, and provides numerous opportunities for independent pharmacy owners to learn how to expand their business. Cardinal Health celebrates and supports the independent pharmacy at this four-day event where attendees: Gain insights from industry experts Earn CE credits from over 50 available courses Network with over 3,000 independent pharmacy owners Visit over 300 manufacturer, automation, software and pharmacy business vendors Growing attendance RBC attendance has risen every year RBC started in 1990 as a regional show and has since grown into the industry s largest trade show for independent pharmacies. While the conference location changes from year to year, our mission remains the same - to help independent pharmacies navigate the ever-changing marketplace by giving them access to the best pharmaceutical business vendors in the industry. exhibitors and Cardinal Health staff 2

4 2016 RBC stats Over 4,000 independent pharmacy customers 924 exhibitors representing 363 exhibiting companies 941 attendees were at RBC for the first time 1st timers A pharmacy customer spends an average of 2 hours and 43 minutes on the RBC tradeshow floor each day States represented All 50 states Puerto Rico Virgin Islands RBC 2017 details RBC 2017 will be held in San Antonio, Texas at the Henry B. Gonzalez Convention Center from July 26-29, available show floor hours over three days 279,642 sq. ft. total exhibit space A wealth of cultural, historic and entertainment attractions Easy to get from one place to the next, either street level or via the popular and iconic Riverwalk 3

5 Exhibitor schedule Tuesday, July p.m. Exhibitor registration Wednesday, July 26 Friday, July 28 8 a.m. 4:30 p.m. Exhibitor registration 8:30 a.m. 4:30 p.m. Exhibits open 11:30 a.m. 1:30 p.m. Lunch** 7 a.m. 5 p.m. Exhibitor registration 8 a.m. 5 p.m. Exhibitor setup 11:30 a.m. 1:30 p.m. Lunch** 5 6 p.m. Exhibitor Appreciation Reception Thursday, July 27 with Cardinal Health leadership 7 a.m. 4:30 p.m. Exhibitor registration 8 10 a.m. Exhibitor setup (product placement only) 9 11 a.m. Opening session featuring Serena Williams 11:30 a.m. 1:30 p.m. Lunch** 11 a.m. 4:30 p.m. Exhibits open 6 7:30 p.m. Dinner 8 10 p.m. Entertainment featuring Steve Miller Band Saturday, July 29 10:30 a.m. 12 p.m. Exhibitor registration 9 11 a.m. Closing session featuring Shawn Achor 11 a.m. 2 p.m. Exhibits open 11:30 a.m. 1:30 p.m. Lunch** 2 p.m. 7 p.m. Exhibitor move out *Schedule is subject to change To view a full RBC schedule, please visit rbc.cardinalhealth.com **Lunch and dinner available in Stars at Night Ballroom and Hemisfair Ballroom. If you requested a specialty meal, they are only available in the Hemisfair Ballroom. 4

6 Exhibitor information Service information BOOTH EQUIPMENT Each 10 x 10 booth will be set with 8 high black back drape, 36 high black side dividers, one 6 x 30 black skirted table, two Limerick chairs, one wastebasket, and a 7 x 44 identification sign. Booths 300 square feet or less will receive a one-line identification sign. Booths larger than 300 square feet may receive a one-line identification sign upon request. EXHIBIT HALL CARPET All aisles and booths will be carpeted in tuxedo. DISCOUNT PRICE DEADLINE DATE Order early to take advantage of advance order discount rates, place your order by July 05, EXHIBITOR MOVE-IN For more information and helpful hints on preshow procedures and move-in, please go to Wednesday, July 26, 8 a.m. - 5 p.m. Thursday, July 27, 8-11 a.m. EXHIBIT HOURS Thursday, July 27, 11 a.m. - 4:30 p.m. Friday, July 28, 8:30 a.m. - 4:30 p.m. Saturday, July 29, 11 a.m. - 2 p.m. EXHIBITOR MOVE-OUT For more information and helpful hints on postshow procedures and move-out, please go to: Saturday, July 29, 3-7 p.m. We will begin returning empty containers once aisle carpet is removed. DISMANTLE AND MOVE-OUT INFORMATION All exhibitor materials must be removed from the exhibit facility by Saturday, July 29, 2017 at 7 p.m. To ensure all exhibitor materials are removed from the exhibit facility by the Exhibitor Move-Out deadline, please have all carriers check-in by Saturday, July 29, 2017 at 6:00 PM. POST SHOW PAPERWORK AND LABELS Our Exhibitor Services Department will gladly prepare your outbound Material Handling Agreement and labels in advance. Be sure your carrier knows the company name and booth number when making arrangements for shipping your exhibit at the close of the show. Housing Cardinal Health has reserved a block of rooms for exhibitors at the following hotels: Hilton Palacio Del Rio 200 S. Alamo Street San Antonio, TX $199/night (plus taxes and fees) Residence Inn San Antonio Downtown/Alamo Plaza 425 Bonham San Antonio, TX $179/night (plus taxes and fees) Hotel reservations may be made by visiting the RBC exhibitor registration site. Login credentials may be required. 5

7 Charity initiatives Charity initiative Since 2011, Cardinal Health has supported veterans through the RBC charity initiative and last year we introduced a new partnership with Fisher House Foundation. Fisher House is best known for providing a home away from home for families of patients receiving medical care at major military and VA medical centers at over 70 locations across the country and abroad. This partnership was so successful that Cardinal Health employees, customers and exhibitors raised $402,705 in just a few short months! We invite you to support Fisher House Foundation at RBC This year in San Antonio, we will again feature a charity auction, raffle various gift cards and accept donations to show our support for our country s veterans and Fisher House. Additionally, the Cardinal Health Foundation will provide a matching gift. Charity auction Participating in the auction is a great way to show your company s support for America s service members and their families. For the sixth year in a row, exhibitors will be able to contribute toward the charity auction. The charity auction will be open to all attendees onsite in San Antonio. Item requirements: Minimum value of $200 Items must arrive by June 16, 2017* For more information or to sign up, visit cardinalhealth.com/rbc *Any packages containing alcohol or glass must have each piece individually wrapped in safe packing material like bubble wrap or Styrofoam to ensure safe shipping. 6

8 Booth diagrams In-line booths In-line booths are booths that have only one side exposed to an aisle and are generally arranged in a series along a straight line. Regardless of the number of in-line booths utilized, (e.g., 10 x 20, 10 x 30, 10 x 40, etc.), display materials must be arranged in such a manner so as not to obstruct sight lines of neighboring exhibitors. When three or more linear booths are used in combination as a single exhibit space, the 4 foot height limitation is applied only to that portion of exhibit space which is within 10 feet of an adjoining booth. All booth materials and displays must be contained within the lines of the booth. Backgrounds are limited to 8 feet in height inclusive of company name and logo. No obstructions in the front half of the booth above a height of 48 inches are permitted. Hanging signs and banners are not permitted. In-line booths include 8 foot high back drape with 36 inch high side dividers and one identification sign. Corner booths A corner booth is a linear booth at the end of a series of in-line booths with exposure to intersecting aisles on two sides. All other guidelines for linear booths apply. 7

9 Booth diagrams (cont...) End-cap booths End-cap booths are two corner booths combined to create a 20 foot wide by 10 foot deep booth. The front and both sides of the end-cap booth are exposed to aisles. A 10 foot wide by 8 foot high back drape is centered in the back of the booth. There are no side drapes. The maximum back wall height allowed is 8 feet and the maximum back-wall width allowed is 10 feet at the center of the back-wall with a maximum 5 feet height on the two side aisles. Within 5 feet of the two side aisles, the maximum height for any display materials is 4 feet. All booth materials and displays must be contained within the lines of the booth. Hanging signs, graphics, canopies and other materials from the ceiling is not allowed for this booth type. 8

10 Booth diagrams (cont...) Peninsula booths A peninsula booth is exposed to aisles on three sides, and comprised of a minimum of four booths to create and 20 foot wide by 20 foot deep booth or larger. When a Peninsula Booth backs up to two linear booths, the back wall is restricted to 4 feet high within 5 feet of each aisle, permitting adequate line of sight for the adjoining Linear Booths. The maximum height range allowance is 16 feet, including signage for the center portion of the back wall. Double-sided signs, logos and graphics shall be set back ten feet (3.05m) from adjacent booths. If the peninsula booth shares a common back wall with another peninsula booth, the entire cubic content of this booth may be used, up to the maximum allowable height, without any back wall line-of-sight restrictions. 9

11 Booth diagrams (cont...) Island booths Island booths have aisles on all four sides and any number of single 10 foot deep by 10 foot wide booths. All booth materials and displays must be contained within the lines of the booth. The design of the booth must allow accessibility from all four aisles and sufficient see-through areas that do not block the view of adjacent exhibitors. Island booths may extend to a height of 20 feet from the floor. Hanging signs and banners are permitted for island displays only. The height from floor to the top of the sign may not exceed 20 feet, excluding overhead support truss. Hanging signs, graphics and other materials from the ceiling must follow all rigging rule and regulations enforced by the Henry B. Gonzalez Convention Center. For specific rules and regulations, visit the RBC website and select the exhibitor tab at rbc.cardinalhealth.com. 10

12 Exhibitor rules and regulations 1. Exhibit schedule (subject to change) Move-in Wednesday, July 26, 2017, 8 a.m. - 5 p.m. Thursday, July 27, 2017, 8-10 a.m. (product placement only) Exhibit hours Thursday, July 27, 2017, 11:30 a.m. - 4:30 p.m. Friday, July 28, 2017, 8:30 a.m. - 4:30 p.m. Saturday, July 29, 2017, 11 a.m. - 3 p.m. Move-out Saturday, July 29, 2017, 3-7 p.m. 1. In the event of a change to the official exhibit schedule, all exhibitors will be notified via , addressed to their designated company contact. If a schedule change occurs after registration opens, an will also be sent to registered booth personnel. Early installation requests may be submitted in writing to Andrea Andrako at andrea.andrako@cardinalhealth.com. The request must provide a reasonable explanation in support of the request, and must be received no later than June 30, Assignment of booth space. Booth assignments will be made at the sole discretion of RBC Show Management RBC. RBC does not share floor plans prior to the start of the show. RBC may consider an exception to this rule based on unusual circumstances. Any request for the show s plan must be submitted in writing to Andrea Andrako at andrea.andrako@cardinalhealth.com, with an explanation of the unusual circumstance that warrants RBC to make an exception to its rule. 3. Installation and dismantle of exhibits. Installation and dismantle must occur only during the designated times listed in the Exhibitor Prospectus. These hours are tentative and subject to change. All booths must be properly installed, fully operational and show-ready no later than 10 a.m. on Thursday, July 27, Early installation requests may be submitted in writing to Andrea Andrako at andrea.andrako@cardinalhealth.com. The request must provide a reasonable explanation in support of the request for, and must be received no later than June 30, Dismantle may not begin until after 3 p.m. on July 29, 2017 and must be completed by 7 p.m. All booths must remain intact until the close of the show. Adding or removing any portion of an exhibit is not permitted during show hours. Exhibitor materials and related property must be removed from the exhibit facility by Saturday, July 29, 2017 at 7 p.m. Any material not called for by designated time and date will be shipped to the exhibitor at the exhibitor s expense by a carrier selected by the official drayage contractor or disposed of at the option of the drayage contractor. To ensure that all of the exhibitors materials are removed from the exhibit facility by the move-out deadline, all carriers must be checked out by Saturday, July 29, 2017 at 7 p.m. If the official exhibit hall schedule changes, exhibitors will be notified via as indicated in section (1) of this document. Exhibitors are expected to make travel arrangements in accordance with this schedule. Each exhibitor will complete arrangements for removal of his or her material from the Henry B. Gonzalez Convention Center in accordance with the instructions provided in the Exhibitor Services Manual. 4. Donations. At the close of RBC, Cardinal Health will donate leftover product or samples to a RBC specified charitable organization. Donation stickers will be handed out prior to the close of the show. All donated items must be placed in boxes and labeled with the donation sticker by 4 p.m. on July 29, Failure to properly box your items and label accordingly will result in the disposal of the items. 5. Failure to occupy space. Space not occupied by 10 a.m. on July 27, 2017 will be forfeited by exhibitors and their space may be resold, reassigned or used by RBC without refund. 6. Payments and refunds. Cancellations and space reduction requests must be submitted in writing to Andrea Andrako, tradeshow management, at andrea.andrako@cardinalhealth.com. 11

13 Exhibitor rules and regulations Cancellation deadline May 1, % May 2 June 1, % June 2, % Percentage refunded Cancellations made on or prior to May 1, 2017 will be refunded 100% of payment processed at the time of cancellation. There will be a 50% penalty for cancellations made between May 2, 2017 and June 1, Cancellations made on or after June 2, 2017 will result in a 100% forfeiture of the total exhibit space fee owed. Space must be fully paid for by June 16, If assigned space is not paid for by June 16, 2017 it may be reassigned at the discretion of RBC. Requests to downsize exhibit space shall be submitted in writing to RBC. RBC has the right to reassign the exhibitor to a different booth space based on revised size requirements and availability of space. In the event that fire, strike or other circumstances beyond the control of the management causes the exhibit to be cancelled, full refund of the exhibit rental fees will be made which is the limit and extent of Cardinal Health s liability for such cancellation. 7. Contractor services. An official contractor will provide all services in the exhibit area. Complete information, instructions and schedule of prices regarding shipping, drayage labor for installation and dismantling, electrical service, furniture, etc., will be included in the Exhibitor Services Manual to be forwarded from the official contractor in May An exhibitors service center will be maintained during applicable hours to facilitate services requested for additional needs of exhibitors. Advance shipments of exhibit material must be made to official contractor as specified in the Exhibitor Services Manual. If any shipments should not be made as specified in the manual it will be removed by the official contractor and stored until the hall is ready to accept materials for the exhibition and all costs involved will be charged to exhibiting company. Exhibitors are responsible for all information provided in the Exhibitor Services Manual. 8. Arrangements of exhibits. Any portion of an exhibit that obstructs the view, interferes with the privileges of other exhibitors, extends beyond the designated booth space or for any reason becomes objectionable, must be immediately modified or removed by the exhibitor. The show management reserves the right to inspect the quality of the appearance of each booth prior to show opening. As a matter of safety and courtesy to others, exhibitors should conduct sales presentations and product demonstrations in a manner which assures all exhibitor personnel and attendees are within the contracted exhibit space and not encroaching on the aisle or neighboring exhibits. All exhibit displays should be designed and erected in a manner that will withstand normal contact or vibration caused by neighboring exhibitors, hall laborers or installation/dismantling equipment, such as fork lifts. Displays should also be able to withstand moderate wind effects that may occur in the exhibit hall when freight doors are open. Exhibitors should ensure that any display fixtures such as tables, racks or shelves are designed and installed properly to support the product or marketing materials to be displayed. The Guidelines for Display Rules and Regulations have been established by the International Association of Exhibitions and Events (IAEE). These guidelines afford exhibitors a maximum return on exhibit investments by promoting an environment conducive to successful interaction with attendees. Exhibitors at RBC are expected to follow the guidelines specific to their booth type. Those in violation may be asked by show management to make adjustments to meet the guidelines. The exhibitor will be responsible for any expenses incurred (e.g. labor or storage costs). Exhibitors should consider the guidelines during planning to ensure a successful show for all. 9. In-line booths are booths that have only one side exposed to an aisle and are generally arranged in a series along a straight line. Regardless of the number of in-line booths utilized, (e.g., 10 x 20, 10 x 30, 10 x 40, etc.), display materials must be arranged in such a manner so as not to obstruct sight lines of neighboring exhibitors. When three or more linear booths are used in combination as a single exhibit space, the 4 foot height limitation is applied only to that portion of exhibit space which is within 10 feet of an adjoining booth. All booth materials and displays must be contained within the lines of the booth. Backgrounds are limited to 8 feet in height inclusive of company name and logo. No obstructions in the front half of the booth above a height of 48 inches are permitted. Hanging signs and banners are not permitted. In-line booths include 8 foot high back drape with 36 inch high side dividers and one identification sign. Corner booths are a linear booth at the end of a series of in-line booths with exposure to intersecting aisles on two sides. All other guidelines for linear booths apply. 12

14 Exhibitor rules and regulations End-cap booths are two corner booths combined to create a 20 foot wide by 10 foot deep booth. The front and both sides of the endcap booth are exposed to aisles. A 10 foot wide by 8 foot high back drape is centered in the back of the booth. There are no side drapes. The maximum back wall height allowed is 8 feet and the maximum back-wall width allowed is 10 feet at the center of the back-wall with a maximum 5 feet height on the two side aisles. Within 5 feet of the two side aisles, the maximum height for any display materials is 4 feet. All booth materials and displays must be contained within the lines of the booth. Hanging signs, graphics, canopies and other materials from the ceiling is not allowed for this booth type. Peninsula booths are exposed to aisles on three sides, and comprised of a minimum of four booths to create and 20 foot wide by 20 foot deep booth or larger. When a Peninsula Booth backs up to two linear booths, the back wall is restricted to 4 feet high within 5 feet of each aisle, permitting adequate line of sight for the adjoining Linear Booths. The maximum height range allowance is 16 feet, including signage for the center portion of the back wall. Double-sided signs, logos and graphics shall be set back ten feet (3.05m) from adjacent booths. If the peninsula booth shares a common back wall with another peninsula booth, the entire cubic content of this booth may be used, up to the maximum allowable height, without any back wall line-of-sight restrictions. Island booths have aisles on all four sides and any number of single 10 foot deep by 10 foot wide booths. All booth materials and displays must be contained within the lines of the booth. The design of the booth must allow accessibility from all four aisles and sufficient seethrough areas that do not block the view of adjacent exhibitors. Island booths may extend to a height of 20 feet from the floor. Hanging signs and banners are permitted for island displays only. The height from floor to the top of the sign may not exceed 20 feet, excluding overhead support truss. Hanging signs, graphics and other materials from the ceiling must follow all rigging rule and regulations enforced by the Henry B. Gonzalez Convention Center. 10. Americans with Disabilities Act (ADA) All exhibiting companies are required to be in compliance with the Americans with Disabilities Act (ADA), and are encouraged to be sensitive, and as reasonably accommodating as possible, to attendees with disabilities. Information regarding ADA compliance is available from the U.S. Department of Justice ADA Information Line , and from the ADA website at Exhibits are not exempt from ADA compliance. 11. Exhibitor services manual. Each exhibitor will be provided with an official Exhibitor Services Manual. The Exhibitor Services Manual describes the type and arrangement of exhibit space and the standard equipment provided by RBC for booth construction. All booth space must be arranged and constructed in accordance with the guidelines, provisions and limitations contained in the Exhibitor Services Manual. Any exhibit that fails to conform to the Exhibitor Services Manual guidelines or the provisions set forth herein will be prohibited from functioning at any time during the exhibition. Each Exhibitor is responsible for keeping the aisles near its exhibit space free of congestion caused by demonstrations or other promotions. All demonstrators or other promotional activities must be confined to the limits of the exhibit space. Sufficient space must be provided within the exhibit space for the comfort and safety or persons watching demonstrations and other promotional activities. Island booths are restricted to 20 in height. 12. Conduct. All exhibits shall be designed to serve the interest of RBC attendees and will be operated in a way that will not detract from other exhibits, the exhibition or the meeting as a whole. RBC reserves the right to request the immediate withdrawal of any exhibit that RBC believes to be harmful to the purpose of RBC. RBC reserves the right to refuse to admit and eject from the exhibit building any objectionable or undesirable person or persons. The use of sideshow tactics or other undignified methods considered by RBC to be objectionable are expressly prohibited in the exhibition area and in any meeting room. 13. Exhibiting companies. RBC reserves the right to restrict who may exhibit at the conference and exhibit sales activities that it deems inappropriate or unprofessional. In addition, RBC reserves the right to prohibit any company, association or entity from exhibiting at the conference that has products or services that compete with the products and services Cardinal Health provides. 13

15 Exhibitor rules and regulations 14. Exhibitor s personnel and badges. Exhibiting companies will receive two (2) complimentary exhibitor badges for each 10 x10 exhibit space purchased. Additional badges may be purchased for $600 on or prior to April 28, 2017 and $800 on or after April 29, Each exhibiting company is responsible for registering all in-house and contracted staff required to enter the exhibit hall. Online exhibitor badge registration information and badge distribution options will be sent to the designated company contact. Exhibiting organizations must certify that names submitted for registration are full-time employees or official representatives of the exhibiting organization. All personnel representing the exhibitor or his or her agents on the exhibit floor during installation and dismantling must be properly identified. Official RBC Exhibitor badges must be worn at all times while in the exhibit hall. Exhibitors are not eligible to receive Continuing Education (CE) credit unless they have registered as an attendee. Each exhibit must be fully operational and staffed during the open exhibit hours as defined in section (1) of this document. Distribution of advertising material and promotional items must be confined to the exhibitor s booth. Canvassing or distribution of advertising material or promotional items in the exhibit hall by representatives of non-exhibiting firms is strictly forbidden. RBC maintains the right to remove any objectionable or undesirable person or persons from the hall. In the event that an exhibiting company invites or provides information to an uninvited company or individual, said company will immediately forfeit their exhibit space for the current year show and will forfeit future rights to exhibit. 15. Promotional giveaways and prize drawings. Promotional giveaways and prize drawings must comply with Cardinal Health policies, which provide in part: A. Prize Has a reasonable retail value. Unless approved in advance by the RBC, cash and most cash equivalents (e.g., Visa gift card, etc.) are not permitted in drawings and giveaways. However, gift certificates for a specific vendor or store (e.g., Starbucks Coffee, Office Max, Macy s, etc.) are acceptable. B. Participants At least 100 individuals in attendance at the meeting/conference or who are recipients of materials from a direct mail campaign. C. Eligibility Any attendee/recipient may enter (subject to the drawing or giveaway rules), except individuals who are employees of (i) any local, federal or state governmental entity, or (ii) any entity doing business in a state which would prohibit receipt of a give away prize. D. No purchase is necessary To enter the drawing or giveaway or win any prize, the entry form must provide substantially the following language: By entering the drawing conducted at RBC 2017 and accepting a prize, the undersigned hereby certifies (a) I am not a government employee, (b) neither participation in the contest nor acceptance of a prize contravenes the rules and/or policies of (i) any institution and/or professional organization with which I am required to comply and/or (ii) my employer. 16. Handout materials and use of Cardinal Health logos. The name Retail Business Conference (RBC) and the RBC logo, as well as all trademark and copyright rights therein, are the exclusive property of Cardinal Health and all rights are expressly reserved. Neither these names nor these logos may be used without prior specific written approval from the Cardinal Health Intellectual Property Law Department. Exhibiting companies may use the specific RBC logo on promotional items for the conference during the conference year only, and only as depicted in the RBC Style Guide without any alteration or modification thereof. Except for the foregoing, any use of any name, slogan, trade name, trademark, logo or copyrightable work belonging to Cardinal Health is strictly prohibited. All hand-out materials are expected to be of professional nature. RBC reserves the right to disallow any material that it believes to be inappropriate. The RBC logo is available in.jpg format for online and print use. When using the logo online, please embed a hyperlink therein to the following address: Please contact rbc@cardinalhealth.com with logo requests or questions. 17. Fire, safety and health. The Exhibitor assumes all responsibility for compliance with local, city and state ordinances and regulations covering fire, safety and health. All exhibit equipment and materials must be located within the booth. Only fireproof materials may be used in displays and the exhibitor must take all necessary fire precautions. No combustible material will be stored in or around exhibit booths. 18. Labor rules and regulations. Rules and regulations governing union labor are made by the local unions and are subject to change. Where union labor is required because of building or contractor requirements, it will be necessary for the exhibitor to comply with these regulations. Information regarding specific regulations that are applicable may be obtained from the official contractor. Displays, painters, carpenters, electricians and other skilled labor can be arranged through the official contractor at established rates. Labor order forms will be included in the Exhibitor Services Manual. 14

16 Exhibitor rules and regulations 19. Photography of exhibits. Each Exhibitor has control over the space it has rented and may prevent those considered its competitors from gaining access to or photographing or videotaping its exhibit. The taking of pictures, other than by the official photographer, is expressly prohibited during setup, dismantling and non-exhibit hours, and cameras will not be allowed on the exhibit floor during these times. Only the Exhibitor may grant permission to have its exhibit photographed, videotaped, or an audio presentation taped, during exhibit hours. No Exhibitor shall deny any reasonable request from the RBC or the official photographer to photograph the exhibit from outside the perimeter of the booth. 20. List publication. The list of RBC exhibitors, in whole or in part, shall not be published other than in RBC official publications. RBC does not share the list of attendees with exhibiting companies. 21. Violation of rules and regulations. RBC may, acting in its sole discretion, deny an exhibitor from future participation in RBC programs if found to have violated Rules and Regulations. In addition, an exhibitor or his or her employees or agents, found to be in violation of the Rules and Regulations shall, however be liable to RBC for all cost associated with the space. Upon evidence of violation, RBC may take possession of the space occupied by the exhibitor, and may remove all persons and goods at the exhibitor s risk. The exhibitor shall pay all expenses and damages that RBC may incur. 22. Warranties. Exhibitor warrants that all activities performed shall be performed in a professional and workmanlike manner, with requisite care, skill and diligence, in accordance with industry standards by individuals who are appropriately trained, experienced and qualified. 23. Non-discrimination. It is the policy of Cardinal Health not to engage in any discriminatory practices based on race, religion, sex, color, national origin, ancestry, age, physical or mental disability, sexual orientation, gender identity/expression, veteran status, pregnancy, marital status, creed, status with regard to public assistance or any other status protected by federal, state or local law ( Protected Class ). It is also the practice of Cardinal Health to do business with only those companies which also prohibit discrimination and to the same extent as enumerated under Cardinal Health s policy. Exhibitor represents that it is an equal opportunity employer and agrees not to discriminate against any member of the Protected Class in its employment practices. Exhibitor further agrees not to discriminate against qualified individuals with disabilities in any aspect of employment and will make reasonable accommodations to disabled individuals who are otherwise qualified, so long as such accommodations do not cause an undue hardship. 24. Indemnification. a. TO THE EXTENT PERMITTED BY LAW, EXHIBITOR SHALL INDEMNIFY, DEFEND AT ITS EXPENSE, AND SAVE CARDINAL HEALTH HARMLESS, FROM ANY LIABILITIES, COSTS AND CLAIMS, INCLUDING JUDGMENTS RENDERED AGAINST, AND FINES AND PENALTIES IMPOSED UPON, CARDINAL HEALTH AND REASONABLE ATTORNEYS FEES AND ALL OTHER COSTS OF LITIGATION, ARISING OUT OF THE RELATIONSHIP BETWEEN EXHIBITOR AND CARDINAL HEALTH, INCLUDING INJURIES, DISEASE OR DEATH TO PERSONS, OR DAMAGE TO PROPERTY, INCLUDING ENVIRONMENTAL CLAIMS AND LIABILITIES, CAUSED BY EXHIBITOR, ITS EMPLOYEES OR AGENTS, OR IN ANY WAY ATTRIBUTABLE TO EXHIBITOR S PARTICIPATION IN THE RBC PROGRAM, EXCEPT THAT EXHIBITOR S OBLIGATION TO INDEMNIFY CARDINAL HEALTH SHALL NOT APPLY TO ANY LIABILITIES ARISING FROM CARDINAL HEALTH S NEGLIGENCE. b. WITH RESPECT TO CLAIMS AGAINST CARDINAL HEALTH BY EXHIBITOR S EMPLOYEES, EXHIBITOR AGREES TO EXPRESSLY WAIVE ITS IMMUNITY AS A COMPLYING EMPLOYER UNDER THE WORKERS COMPENSATION LAW, BUT ONLY TO THE EXTENT THAT SUCH IMMUNITY WOULD BAR OR AFFECT RECOVERY UNDER OR ENFORCEMENT OF THIS INDEMNIFICATION OBLIGATION. With respect to the State of Ohio, this waiver applies to Section 35, Article II of the Ohio Constitution and Ohio Rev. Code Section c. EXHIBITOR SHALL PAY CARDINAL HEALTH S REASONABLE ATTORNEYS FEES AND ALL COSTS OF LITIGATION ASSOCIATED WITH ENFORCEMENT OF THE OBLIGATION SET FORTH IN THIS SECTION. 25. Limitation of liability. CARDINAL HEALTH SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL DAMAGES OR LOST PROFITS. CARDINAL HEALTH S TOTAL LIABILITY UNDER THIS AGREEMENT SHALL IN NO EVENT EXCEED THE COST ACTUALLY PAID BY EXHIBITOR TO CARDINAL HEALTH. 15

17 S AN ANTONIO2017 To participate as a sponsor, please contact your Cardinal Health group liaison. #RBC2017SA cardinalhealth.com/rbc Photos shown on pages 1and 2 are copyright and courtesy of Visit San Antonio Cardinal Health. All rights reserved. CARDINAL HEALTH, the Cardinal Health LOGO and ESSENTIAL TO CARE are trademarks or registered trademarks of Cardinal Health. All other marks are the property of their respective owners. (11/2016) Cardinal Health 7000 Cardinal Place Dublin, Ohio