Healthcare has always been 30 years behind adopting technology compared to other industries

Transcription

1 v The Baystate Health Technology Innovation Center HFMA Event, April 2015 Change the Game Healthcare has always been 30 years behind adopting technology compared to other industries Chris Gordon (Bain Capital) at The Economist s Health Care Forum 2014

2 Venture funding of digital health companies surpassed $4B in 2014, nearly equivalent to prior three years combined Defining TechSpring

3 Mission Transforming healthcare through the acceleration of healthcare informatics and technology innovations and igniting a community of global innovators seeking to solve healthcare s toughest challenges. Goals Accelerate innovation in healthcare informatics & technology Enable technology innovators to develop and proveout their solutions Leverage Baystate Health assets: provide access to informatics resources, expertise, environment Ignite a vibrant, global innovation community in Springfield, MA State-of-the-art innovation space Innovation is a contact sport Crowdsourcing innovation

4 Roadmap INNOVATE IGNITE INVEST Accelerate innovation Build innovation platform: SPACE PROCESS DATA EXPERTISE Trainings Events Competitions Hackathons Acceleration program Equity investment Royalty arrangements Work & Meet Coworking, office space for rent, events Feedback & Collaboration Focus groups, customer development, feedback Innovation Projects Formal innovation acceleration relationship with Baystate

5 Focus Areas NEXT GENERATION HEALTHCARE SYSTEMS Develop or incubate solutions for managing the new world health system, beyond the EMR: Population Management / Care Management Solutions Revenue Cycle Management Solution Accountable Care Organization Management DATA ANALYTICS Utilize healthcare s big data and develop knowledge and insight beyond not just clinical data, but also with cost, health plan, signal, and sentiment data. Predictive modeling and disease progression Operations Population stratification Market analytics and segmentation Population and disease management Quality and cost improvement Prescriptive Analytics Focus Areas MOBILE HEALTH & APPS Develop mobile apps for providers and patients that bring the quality and ease of consumer apps to healthcare: Baystate Health AppStore Care management Workflow Apps evisit Wayfinding Open Clinic (self-scheduling) Uber Health (on-demand) PATIENT & BIOMED TECHNOLOGIES New devices ranging between the hospital and the home. Focuses on the interconnection between patient and provider from home. Wearable & Sensory Medical Devices Home Monitoring Devices Telemedicine Devices and Technologies Pharma Technologies

6 Why Baystate Health A Model Health System Extensive, high-quality, integrated delivery network incl. health plan Accountable Care Organization Nationally leading EHR adoption Proprietor of regional HIE (PVIX) In a Model Environment State of Massachusetts Patient population mirrors broader US Stable population; valuable longitudinal and multi-generational data Sponsors

7 TechSpring Today Piloting Population Health 2.0 in a 1.0 World Innovation project at Northern Edge High patient engagement and positive clinical impact Challenges Baystate to consider Population Health 2.0

8 Engage in Innovation: CIS Alert Fatigue 6 Physicians participate in Usability Testing with Cerner to provide feedback to development teams on how easy or difficult a new design will be to use It was actually really nice to be able to talk to the people who were making the programs that we use. Engage in Innovation: FutureView Sessions Feedback to assess the importance, appeal and reach Customer Development Focus Groups: Patients, Physicians, Specialists, Nurses, Care Managers August: Aerial InCircle & Consumer Care March: Aerial Smart Plan of Care & Patient Health Record Next Steps: Pilot

9 Dell Analytics Race to use predictive analytics for Pop Health Dell investing heavily Advanced risk stratification Applying best practices from other industries, augmenting our data with external sources Kilo Health Population Health, Patient Engagement Tool Scoping Pilot with Dr. Ghaoui, cirrhosis Applied jointly for ONC Market and R&D Pilot Challenge Grant

10 Advanced Clinical Decision Support & Feedback groups: Resident Leadership, Quality In Scoping Phase Ignite! Show up, get things done, bring people together, create results

11 Building Community The informal connection to Baystate and the TechSpring sponsors is great. We have made more connections than we could have expected. TechSpring especially works well for us as a frame around meetings and presentations, in addition to the day-to-day work - Paul McOwen, CEO. Zato Health Tap into TechSpring We are a vibrant innovation community of technologists and healthcare professionals working together to solve the very real challenges in healthcare today. We do this over food, beer and good cheer.

12 Shared Inspiration and Opportunity The TechSpring Times Engage in Innovation: 3D Printed Surgical Models Innovation Event Alert: Don t miss the Bus!

13 VVM HealthCare Track Accelerating 3 Innovation Start-Ups Amplify

14 Inspired Meetings Think outside the box Hack UMASS

15 Innovation Model Transforming Healthcare RUN IT as a business commodity Deliver Fundamental Healthcare Services Manage and Maintain GROW IT as a business optimizer Growing our Business and expanding our Reach Improve process and efficiency TRANSFORM IT as a strategic differentiator Transform how we do business and deliver care. Game changer

16 The Road Ahead Is Paved by other industries having shown the way Analytics retail Patient engagement consumer apps Security financial services SaaS - Travel Open Source & CrowdSourcing

17 Agile Development Products are built in short, repeated cycles Each cycle in the lean startup yields a minimum viable product Feedback is sought from customers Product returns to the cycle for next iteration of minimum viable product Lean Start-Up Principles Fundamentals of development are based on uncovering key assumptions Customer development is the iterative process to test assumptions Seeking early and frequent feedback from all potential stakeholders Rapid design cycles for testing, redesign, retesting Application of agile development methods Similar to customer development cycles, product development occurs iteratively and incrementally Minimal viable products initiate each cycle

18 Innovation Project Definition Short cycles: 2-4 months Identify key assumptions: validate or disprove Define goals incl. measurement Build metrics for business case - $$$$$ Emphasis on learning we can t fail! Interdisciplinary teams (technologists and healthcare professionals) + TechSpring Program Management Innovation Project Selection Rigorous development process (governance) 4 phases: intake, scoping & planning, project execution, post partum Steering committee oversight TechSpring process Intake form -> Project Charter -> Innovation Project Agreement (IPA), BAA -> Project Plan

19 How does innovation get done? Join Up! Join mailing list: techspringhealth.org txt TAP to Use meeting & event space, help build innovation community TechSpring Times: join events or project opportunities

20 How Innovation Gets Done! Aetna Accountable Care Solutions A Growing List 02. Ascension Innovations Accelerator Team 03. Baycrest Health Innovation Technology & Design Lab (ITD) 04. Baystate Health Innovation Center 05. BluePrint Healthcare IT Innovation Exchange 06. Boston Children s Hospital Innovation Acceleration Program (IAP) 07. Brigham and Women s Innovation Hub (ihub) 08. CIMIT - Center for Integration of Medicine & Innovative Technology 09. Dignity Health Center for Strategic Innovation 10. Duke Institute for Health Innovation (DIHI) 11. Franciscan Alliance Innovations 12. The Innovation Institute 13. Ivey International Centre for Health Innovation 14. Johns Hopkins Center for Bioengineering Innovation & Design (CBID) 15. Lancaster General Health Innovative Solutions 16. MedStar Institute for Innovation (MI2) 17. New Jersey Health Care Innovation Center 18. NewYork-Presbyterian Innovation Initiative 19. North Shore-LIJ Health System/North Shore Ventures 20. Ohio State University Wexner Medical Center IDEA Studio 21. Penn Medicine Center for Healthcare Innovation 22. Rex Strategic Innovations 23. Rockville Institute HealthITxChange 24. Sibley Innovation Hub (working name) 25. UCLA Institute for Innovation in Health 26. UCSF Center for Digital Health Innovation 27. University of Maryland Center for Health Information & Decision Systems (CHIDS) TechSpring The Baystate Health Technology Innovation Center