Mindful Leadership. Masterclass at London Mindful 11 May Wibo Koole, director

Transcription

1 Mindful Leadership Masterclass at London Mindful 11 May 2018 Wibo Koole, director

2 Today s program Introduction: Mindful Leadership in a VUCA world Meditation The Science of Meditation and Leadership Leadership and Deep Communication Mindful Leadership in Action Taking the Helm: Unconditional Responsibility Leading Systems The Green Zone of Compassionate Performance Building your own practice

3 Masterclass Key Learnings Understand the five basic principles of mindful leadership; Gain an understanding of meditation and how to apply mindfulness in your management role; Learn how to deal more productively with everyday work challenges; Understand the fundamental role of management in creating effective, mindful teams; Develop your own meditation practice for mindful leadership.

4 Mindful Leadership The why

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6 1. HIGH PERFORMANCE 2. INNOVATION IS A MUST 3. 24/7 AVAILABILITY & COOPERATION LEADERS MUST: - HELP SEEING WHAT IS AT STAKE - STOP AUTOPILOT AND BREAK TROUGH IMMUNITY TO CHANGE

7 Wrestling with adaptive challenges Constantly sacrificing themselve Focused on substance only Sticking to certainties

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9 Mindfulness: what it is First hand experience and definition

10 Sitting meditation minuten Sharing experiences through enquiry

11 Definition of mindfulness Mindfulness is paying attention to the unfolding of experiences in a special way: on purpose, in the present moment, and non-judgementally Based on our natural human capacity of noticing, paying attention and being aware of that

12 Mindfulness enables Switching between action and reflection Stopping the autopilot of routine and making space for a conscious response

13 Mindfulness and The Stress System Faster heartbeat Anxiety Quick changing thinking SIGNALS Hurry and pressure Tension in the body Sweating, short of breath, trembling Something is wrong. What now? Running It most be solved and go away! AUTOPILOT Putting extra effort into it Stopping Creating distance and seeing the difference between the signal and its significance CONSCIOUS RESPONSE Staying with it. Accepting discomfort. Not letting your emotions drive you

14 Mindfulness and The Stress System Faster heartbeat Anxiety Quick changing thinking SIGNALS Hurry and pressure Tension in the body Sweating, short of breath, trembling Running It most be solved and go away! AUTOPILOT Putting extra effort into it Something is wrong. What now? Mindful Awareness: your early warning system Stopping Creating distance and seeing the difference between the signal and its significance CONSCIOUS RESPONSE Staying with it. Accepting discomfort. Not letting your emotions drive you

15 Why mindfulness? The science, the business case

16 It s everywhere

17 Growing research Research areas include: Cognitive psychology Organizational psychology Management studies Neuroscience Medicine Contemplative studies

18 Mind-body effects of mindfulness..

19 Results in-company mindfulness training MINDFULNESS PERCEIVED STRESS

20 Effects in organisations Performance Relationships Well-being Current evidence Job Task Citizenship behaviour Safety Deviance Communication & Relationship Quality Conflict management Empathy and compassion Leadership Teamwork Physical Psychological Behavioral Open questions Levels Variability Buffering Goals and motivation Self v. Other Climate Shared mental models Mindful leadership training Resilience Recovery Growth

21 Current evidence Performance Middle managers: higher performance ratings by supervisors Better outcomes with patients at psycho-therapists Relationships Better quality of communication Better understanding of emotions Growth of compassion Well-being Lower incidence of burn-out, stress and negative moods Higher psychological capital Higher work engagement

22 First indications (individual) Improved mindfulness can Enhance well-being Strengthen PSY-CAP (positive affect, hope, optimism) and by that strengthen engagement Broaden and deepen positive emotions and by that strengthen engagement and well-being

23 First indications (team) Improved mindfulness can Strengthen social aspects of leadership (employee satisfaction) Enhance listening and make dialogue more patient-centered Enhance perspective taking Create a more positive emotional culture

24 Less absence by stress Less medical symptoms Greater focus Improved job roles Enhanced brain capacity Greater well-being + => - higher performance

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26 Deep Communication

27 Dialogue Walk In pairs, 2 x 10 minutes: one speaker, one listener. Change roles after 10 minutes. Listener is time-keeper Speaker: Free to talk about what emerges. It s your time. Silence is fine! Listener Full attention with the speaker Do not humm, ask questions, coach, advice Be mindful of your own reactivity and the story of the other No evaluation or feedback. Create a safe space for each other

28 The Question What is asking for attention in your management or leadership role at the moment?

29 Mindful Leadership in Action

30 Leadership Ego: Get It Over With! Show No Puede Ser The crack in the system : the moment that defines changes Either: Managing the problem Or: Giving space to the birth of the new (midwife)

31 Mindful Leaderschip Defined Consciously experiencing both the internal and external world and from this, directing the attention of individuals and groups at a situation and what it asks from you and them

32 Mindful Leadership: 5 dimensions 5. INNOVATIVE AND CONNECTING ACTION 4. INQUIRING OPENNESS 3. UNCONDITIONAL RESPONSIBILITY 2. FEARLESS PRESENCE 1. RESILILENCE

33 The success of an intervention depends on the interior condition of the intervenor. William O Brien, former CEO of the Hanover Insurance Company

34 I AM BECAUSE WE ARE

35 Taking the helm Unconditional Responsibility

36 The pen and its fall

37 Mindful Leadership of Teams A model for compassionate performance

38 The Systems Game Needed: two observers Instruction Feedback

39 Mindful teamwork Targets; judgemental, cut-throat culture AUTOPIL ME- OT Pass the buck PERFORMING WITH COMPASSION CULTURE OF DIALOGUE EMOTIONAL INTELLIGENCE RESILIENCE WHERE IS OUR ATTENTION? MINDFUL LEADERSHIP DIRECTING ATTENTION culture GREEN ZONECommon responsability WEcommunicat ion High aspirations and performance communi- cation

40 Focus Inner Other Outer Success and results

41 Building team-resilience Switching between action and reflection Stopping the autopilot of routine and making space for a conscious response

42 Emotional intelligence/agility Self-awareness Self-management Social awareness Relational management

43 Culture of dialogue BALANCE ARGUMENTS AND INQUIRY JOURNEY TOGETHER!

44 Compassionate performance

45 Building Your Own Practice Mindfully leading yourself

46 It all starts with Taking unconditional responsibility for your own life and actions Accepting discomfort and staying with it: inquiring the situation Building yourself step by step Practices: Daily exercises Mindful breaks Journaling and reflecting

47 Building your own practice We are always practicing. In other words, the body is incapable of not practicing. And what we practice we become..

48 Mindful and Compassionate Leadership: two-sided practice Creating conditions as an organization Call forth our leadership skills

49 Compassie en mindfulness leren? TEAM Inter-groep Intra-groep Lerende organisatie Mindful teamwerk INDIVIDU Inter-persoonlijk Intra-persoonlijk Mindful en compassievol communiceren Mindfulness en compassie training