Wireless Planning & Coordination Wing

Transcription

1 1 of 13 Monday-13-Oct-14 PM 05:28 Government of India Wireless Planning & Coordination Wing Ministry of Communications and Information Technology Department of Telecommunications Frequently Asked Questions Back 1: What are the different types of licenses issued by WPC? 2: How Network License is different from Non-Network License? 3: Do all wireless products require a license to operate? 4: 5: What are the license- free bands? What are the wireless products that are exempted from licensing for possession and use? If a particular product is exempted from license, still I need to notify WPC about it before use? Can I import the same without need of any license? 6: What is the procedure to obtain a license from WPC? 7: I am unable to complete the step 1 above? 8: If I make a mistake while filling on-line application, how can I rectify the mistake? 9: Is the above procedure is uniform for all types of license? 10: 11: While filing my application on-line, I found the equipment library do not have the equipments that I intent to use. How can I update the equipment library? While filing my application for Network license On-Line, I have skipped the creation of station, creation of site section etc. Whether it will be accepted by WPC? 12: Where I can find the proformas for filling the Hard copy of my application? 13: While filling the On-line application I am unable to select the appropriate network that suits my requirement? 14: How can I import a wireless product? 15: Is the license procedures same for individual wireless users and Companies? 16: How can I find the status of my application On-Line? 17: Do I need to physically come to WPC, New Delhi to get a license? 18: Where are the WPC regional offices located? 19: Do the regional offices issue all categories of License? 20: If I am from a small town, which is the nearest Office I can approach for getting a license? 21: What are DPL and NDPL? 22: Who can issue DPL and NDPL? 23: Are there any consultant offices, authorised by WPC to do my liaison work with WPC? 24: What shall I do to renew my license? Are all licenses renewable? 25: How can I get my license Cancelled? 26: How can I get a duplicate license? 27: If my licensed wireless product becomes faulty how can I get it replaced with a new one? 28: What is NFAP? 29: What are STP and LOA? 30: What is SACFA? What is the procedure to get SACFA clearance? 31: What is ETA? What is the procedure to get an ETA?

2 2 of 13 Monday-13-Oct-14 PM 05:28 32: What are the fees to be paid for various categories of License? 33: 34: What is the difference between Royalty fees and License Fees? What are Spectrum fees? What are the examinations conducted by WPC? Name of the certificates currently issued and max validity period of each certificate. 35: Where I can take the examinations? Who will issue the certificates? 36: Does WPC provide any training prior to the examinations? 37: Are there any institutes authorised to give training? If so what are their addresses? 38: What shall I do if my query is not answered by the questions above? 39: How to obtain the wireless operating licence for satellite Phone (INMARSAT terminals)? What are the different types of licenses issued by WPC? Network License to operate: 1) Beacon 2) CORDECT/CDMA 3) Captive Radio paging 4) Wide Area Radio Paging 5) Captive Radio Trunking 6) Public Mobile Radio Trunking Service(PMRTS) 7) Captive VSAT 8) Commercial VSAT 9) GSM 10) Earth station for foreign mission 11) Experimental 12) FM Community Broadcast 13) FM Broadcast 14) SW Broadcast 15) Terrestrial Broadcast 16) Fixed/Mobile-HF/VHF/UHF-Land Based 17) Fixed/Mobile-HF/VHF/UHF-Land Based(additional category) 18) HF/VHF for Foreign Mission 19) MW Broadcast 20) MW link for Foreign Mission 21) MW link for Cellular(GSM) 22) MW link for WLL(CDMA) 23) MW link for Point to Point Communication 24) MW link for Point to Multipoint(for ISP,ILD,NLD) 25) MW link for wide area Radio Paging 26) Radar 27) Remote Controller 28) SCADA 29) Satellite Broadcast 30) Satellite Network-Gateway for ISP,ILD,NLD 31) Satellite Network-Receive only Earth Station 32) Satellite News Gathering 33) Shot Range UHF Hand Held Radio (USR) 34) Spread Spectrum 35) TV Receive Only Dish Antenna(TVRO) for Foreign Mission Non-Network License to operate: 1) Aero mobile Station 2) Dealer Possession License(DPL) 3) Non-Dealer Possession License(NDPL)

3 3 of 13 Monday-13-Oct-14 PM 05:28 4) Demonstration 5) Import 6) Maritime Mobile Station 7) Operator's License For GMDSS 8) Operator's License For COP 9) Operator's License For Amateurs How Network License is different from Non-Network License? The division is based on the procedure adopted for licensing. Frequency allocation and Creation of Station are two important procedures in creating Network License. For Non-network license, Earmarked frequencies (pre-allocated frequencies) are available as per International and National Norms to be chosen from whereas in certain cases of Non-Network licenses,frequencies are not required to be assigned at all. Do all wireless products require a license to operate? With the exception of a few low power devices that operate in the license-free band, Broadcasting Reciver, TVRO System rest of all equipments requires a license to operate. What are the license- free bands? What are the wireless products that are exempted from licensing for possession and use? Please check the following s. 1) 2) Indoor use of low power wireless equipments in the frequency band 2.4GHz to GHz. Use of low power wireless equipments in the frequency band 2.4GHz to GHz 3) Indoor use of low power wireless equipments in the frequency band 5GHz 4) Indoor use of low power wireless equipments in the frequency band 5GHz-Amndment 5) Outdoor use of wireless equipments in the frequency band GHz 6) 7) 8) 9) Use of low power wireless equipments in the frequency band MHz for RFID Use of low power wireless equipments in the frequency band MHz for RFID-Amendment Use of low power wireless equipment in the 335MHz band fro remote control of Cranes Use of low power wireless equipment in the 335MHz band fro remote control of Cranes-Amendment 10) Use of low power wireless equipments in the Citizen Band MHz 11) Use of low power wireless equipments in the Citizen Band MHz- Amendment If a particular product is exempted from license, still I need to notify WPC about it before use? Can I import the same without need of any license? If the product is not Type Approved, then it is required to inform WPC and obtain Type Approval from WPC. Import License is required from WPC to import any equipment, other than Broadcasting Reciver and TVRO System. What is the procedure to obtain a license from WPC?

4 1) File the license application on-line in in the appropriate category without skipping any steps 2) After filling on-line, Read the Checklist Provided. 3) After filling on-line, take a print out of the application ID. 4) 5) Submit a hard copy of the relevant application form along with a copy of the print out of application ID to WPC office / RLO as the case may be. Follow the subsequent instruction from WPC. Keep a watch on the status of the license application on the Web site. I am unable to complete the step 1 above? Please create a user profile with an ID for filing the application. Log in the Web site use this ID and follow the instructions. Use the Help Demo given for filing the application. If I make a mistake while filling on-line application, how can I rectify the mistake? Log-in to your own profile created in the website. Click the 'modify license application' link. Do the necessary correction and log-out. This modification is allowed only till 5PM on the day the application was submitted after which the data transfer would take place from the Web server to WPC application server. Is the above procedure is uniform for all types of license? Yes the procedure is same for types of license except for Satellite based licenses. For various satellite licenses, On-line filing is not mandatory. The Hard copy of the relevant application can be submitted at WPC without application ID. While filing my application on-line, I found the equipment library do not have the equipments that I intent to use. How can I update the equipment library? The Wireless equipment that you want to procure is not listed in the Equipment library. The technical specification of the equipment has to be provided to the concerned RLO in Soft and hard copies to update the equipment library.after submission of these particulars, the equipment library will get updated next day. Please follow the instructions given in Help Demo section. While filing my application for Network license On-Line, I have skipped the creation of station, creation of site section etc. Whether it will be accepted by WPC? No; if the mandatory information (shown in red colour) is not filled in, your application will be rejected. You are advised to fill in all mandatory and non-mandatory information to the maximum extent and precisely. Please follow the instructions given in Help Demo section. Where I can find the proformas for filling the Hard copy of my application? Please check the link. While filling the On-line application I am unable to select the appropriate network that suits my requirement? First select the appropriate service depending on the application and then select the network for that service. It is also advisable to select the desired channels in the Desired Frequency section How can I import a wireless product? 4 of 13 Monday-13-Oct-14 PM 05:28

5 5 of 13 Monday-13-Oct-14 PM 05:28 An import license from WPC is required to import any wireless equipment. The procedure is same as explained in question 6 above. Is the license procedures same for individual wireless users and Companies? Yes. How can I find the status of my application On-Line? Log-in at the WPC web site. Then click the application ID in your domain. Do I need to physically come to WPC, New Delhi to get a license? Not always required. The application can be submitted On-line. The hard copy of the application can be sent to the following address by post Assistant wireless advisor, WPC wing, Sanchar Bhawan, 20, Ashoka Road, New Delhi: Alternately: The hard copy of the application can be submitted at the facilitation counter of Sanchar Bhawan. Where are the WPC regional offices located? There are 5 Regional Licensing Offices (RLO) throughout India.These are given below. Serial No Address of Regional Licencing Office North, New Delhi WPC Wing Regional Licencing Office,Ministry of Communications & IT, Northern Regional Wireless Monitoring HQRS Campus, Mehrauli Gurgaon Road, New Delhi Tel Fax Eastern, Kolkata WPC Wing Regional Licencing Office,Ministry of Communications & IT, Eastern Regional Wireless Monitoring HQRS Campus, (PO) Sarkarpole, Gopalpur, Kolkata Tel Fax Western, Mumbai WPC Wing Regional Licencing Office,Ministry of Communications & IT, Western Regional Wireless Monitoring HQRS Campus, Gorai Road, Borivali (West), Mumbai Tel Fax Territorial Jurisdiction Delhi, Rajasthan, Punjab, Haryana, Chandigarh, J & K, Himachal Pradesh, Uttar Pradesh, Uttaranchal. West Bengal, Bihar, Jharkhand, Orrisa, Sikkim, Andaman & Nicobar. Maharashtra, Gujrat, Goa, Daman and Diu, Dadar & Nagar Haveli, Madhya Pradesh & Chattisgarh.

6 6 of 13 Monday-13-Oct-14 PM 05:28 Southern, Chennai 4 WPC Wing Regional Licencing Office,Ministry of Communications & IT, Southern Regional Wireless Monitoring HQRS Campus (PO) Perungudi, Kandanchavadi, Chennai Tel Fax North East, Guwahati Andhra Pradesh, Karnataka, Kerala, Tamilnadu, Minicoy, Pondichery and Lakshadeep. 5 WPC Wing Regional Licensing office, Ministry of communications & IT, Administrative Block, BSNL Bhawan, Pan Bazar, Guwahati Tel Fax Arunachal Pradesh, Assam, Meghalaya, Manipur, Mizoram, Nagaland, and Tripura. Do the regional offices issue all categories of License? No. These offices issue the following categories of License only. 1) Captive Radio Paging License. 2) Import License. 3) Maritime Mobile Station License 4) Aeronautical Mobile Station License. 5) Remote Control of Models. 6) Experimental License. 7) Demonstration License. 8) Short Range UHF Radio(Hand Held) license 9) Certificate of Proficiency for Aero mobile Services-RTR(A) 10) Certificate of Proficiency for Global Maritime and Safety Services(GMDSS) Serial no 6 is Network License, Serial Number 9 and 10 are Certificates and rest are all Non-network licenses. Please check the notification () for further details. If I am from a small town, which is the nearest Office I can approach for getting a license? Please check the notification () for details on Jurisdiction. What are DPL and NDPL? DPL is the Dealer Possession License and NDP is Non-Dealer Possession License. DPL is issued for the prospective dealers and distributors of wireless products. The DPL enables a person or company to possess and transact in the wireless products which are licensed through the DPL. The NDPL is issued to an individual when she neither possess any other kind of wireless license issued by WPC nor is a dealer of wireless product, but propose to hold certain wireless equipment for which the application is submitted to WPC. Who can issue DPL and NDPL? The following are the addresses of the offices other than WPC head quarters that are delegated with the powers to issue DPL and NDPL.

7 7 of 13 Monday-13-Oct-14 PM 05:28 Serial No. State Address of Wireless Monitoring Station/Regional Head Quarters(RHQ) Officer-In-Charge, Nettayam POTrivandrum Kerala,Lakshadeep Tel: FAX: Tamil Nadu 3 Karnataka 4 Andra Pradesh 5 Vishakpattanam 6 Goa 7 Maharstra 8 Gujrat 9 Rajasthan Engineer-In-Charge, SRHQ, Kandanchavadi, IWMS Campus,Chennai Tel FAX: Officer-In-Charge,Wirless Monitoring Station,IInd floor, Chennamanakere Telephone Exchange,Banasankari 3rd stage,bangalore-56 Phone: FAX: Officer-In-Charge, IIIrd Floor, Room No. 302, Telecom Engineering Centre, Cherlapally, Hyderabad Tel FAX: Officer-In-Charge,Door No , Madhavadhara VUDA Colony, Marribalem P.O.Visakhapatnam Tel: FAX: Officer-In-Charge, Sylvia Road, Chogm Sangolda Rd.,PO Alto Porvorim,GOA Tel FAX: Engineer-In-Charge,. IMS Campus, Gorai Road, Borivli(West),Mumbai Tel : FAX: Officer-In-Charge, Opp. Jagatpark Society, Ghatlodia,Ahmedabad Tel FAX: Officer-In-Charge, Kotra, Pushkar Road,Ajmer Tel FAX: Engineer s address for this State Engineer,Wirless Monitoring Station,IInd floor, Chennamanakere Telephone Exchange,Banasankari 3rd stage,bangalore Phone: FAX: Engineer,SRHQ, Kandanchavadi, IWMS Campus, Chennai Tel FAX: Engineer,Wirless Monitoring Station,IInd floor, Chennamanakere Telephone Exchange,Banasankari 3rd stage,bangalore-56 Phone: FAX: Engineer, IIIrd Floor, Room No. 302, Telecom Engineering Centre, Cherlapally, Hyderabad Tel FAX: Engineer,, IIIrd Floor, Room No. 302, Telecom Engineering Centre, Cherlapally, Hyderabad Tel FAX: Engineer,Wirless Monitoring Station,IInd floor, Chennamanakere Telephone Exchange,Banasankari 3rd stage,bangalore-56 Phone: FAX: Engineer,IMS Campus, Gorai Road, Borivli(West),Mumbai Tel : FAX: Engineer, Kotra, Pushkar Road,Ajmer Tel FAX: Engineer, Kotra, Pushkar Road,Ajmer Tel FAX:

8 8 of 13 Monday-13-Oct-14 PM 05:28 10 Orissa 11 Bihar 12 Jharkhand 13 Delhi 14 Punjab 15 Haryana 16 Chandigarh 17 Himachal Pradesh 18 UP 19 Uttranchal 20 Madya Pradesh Officer-In-Charge,Door No , Madhavadhara VUDA Colony, Marribalem P.O.Visakhapatnam Tel: FAX: Officer-In-Charge, P.O.Harmoo Housing Colony,Ranchi Tel FAX: Officer-In-Charge, P.O.Harmoo Housing Colony,Ranchi Tel FAX: Engineer-In-Charge,. Ghitorni, PO Mehrauli,New Delhi Officer-In-Charge, Main Garhi Road, Hardyal Nagar(Nr. Brahma Kumari Ashram), Jalandhar City Tel FAX: Engineer-In-Charge,. Ghitorni, PO Mehrauli,New Delhi Officer-In-Charge,. Main Garhi Road, Hardyal Nagar(Nr. Brahma Kumari Ashram),Jalandhar City Tel FAX: Engineer,Chindwara Road,PO Koradi T.P.S.,Nagpur Tel FAX: Engineer,Chindwara Road,PO Koradi T.P.S.,Nagpur Tel FAX: Engineer,Village-Gopalpur,PO Sarkarpool,24- Parganas,Kollkota Tel FAX: Engineer,Ghitorni, PO Mehrauli,New Delhi Engineer,Main Garhi Road, Hardyal Nagar(Nr. Brahma Kumari Ashram), Jalandhar City Tel FAX: Engineer,Ghitorni, PO Mehrauli,New Delhi Engineer,Main Garhi Road, Hardyal Nagar(Nr. Brahma Kumari Ashram),Jalandhar City Tel FAX: Engineer,Main Officer-In-Charge,. Main Garhi Garhi Road, Hardyal Road, Hardyal Nagar(Nr. Brahma Nagar(Nr. Brahma Kumari Ashram), Jalandhar City Kumari Ashram), Jalandhar City Tel Tel FAX: FAX: Officer-In-Charge, Gurauli Bujurg, ChappiaP.O. Khajani Road,Gorakhpur Tel FAX: Officer-In-Charge, Gurauli Bujurg, ChappiaP.O. Khajani Road,Gorakhpur Tel FAX: Officer-In-Charge, 66-A, Sec-B, ShahpuraBhopal Tel FAX: Engineer,Ghitorni, PO Mehrauli,New Delhi Engineer,Ghitorni, PO Mehrauli,New Delhi Engineer,Chindwara Road,PO Koradi T.P.S.,Nagpur

9 9 of 13 Monday-13-Oct-14 PM 05:28 21 Chattisgarh 22 West Bengal Officer-In-Charge, 66-A, Sec-B, ShahpuraBhopal Tel FAX: Engineer-In-Charge,Village- Gopalpur,PO Sarkarpool,24- Parganas,Kollkota Tel FAX: Officer-In-Charge Girdharilal G Sardarmalls Bldg,Mancotta 23 Arunachal Pradesh Road,Dibrugarh Tel , Assam 25 Meghalaya 26 Manipur 27 Mizoram 28 Nagaland 29 Sikkim 30 Tripura 31 Darjeeling 32 Mangalore Officer-In-Charge Girdharilal G Sardarmalls Bldg,Mancotta Road,Dibrugarh Tel , Officer-In-Charge, Lapalang Officer-In-Charge, Lapalang Officer-In-Charge, Lapalang Officer-In-Charge, Lapalang Officer-In-Charge, Lapalang Officer-In-Charge, Lapalang Officer-In-Charge,Lasha Villa, Near Shiv Mandir,515/3/1, III rd Floor, Hill Cart Road,Darjeeling Tel FAX: Officer-In-Charge,Wireless Monitoring Station,9-153/24 Near Vaidyanath Temple,Shakthinagar,Mangalore Tel , FAX: Tel FAX: Engineer,Chindwara Road,PO Koradi T.P.S.,Nagpur Tel FAX: Engineer,Village-Gopalpur,PO Sarkarpool,24- Parganas,Kollkota Tel FAX: Engineer,Lapalang Rynjah,Shillong Engineer,Lapalang Engineer, Lapalang Rynjah,Shillong Engineer,Lapalang Engineer, Lapalang Rynjah,Shillong Engineer,Lapalang Engineer, Lapalang Rynjah,Shillong Engineer,Lapalang Engineer,Village-Gopalpur,PO Sarkarpool,24- Parganas,Kollkota Tel FAX: Engineer, 18, Padmanabha Nagar, Banasankari, II stage, Bangalore Phone: FAX:

10 10 of 13 Monday-13-Oct-14 PM 05:28 33 Nagpur 34 J&K Officer-In-Charge,Chindwara Road,PO Koradi T.P.S.,Nagpur Tel FAX: Officer-In-Charge,Palora, Behind BSF Camp,Jammu Tel: fax: Engineer,Chindwara Road,PO Koradi T.P.S.,Nagpur Tel FAX: Engineer,Ghitorni, PO Mehrauli,New Delhi Are there any consultant offices, authorised by WPC to do my liaison work with WPC? No. What shall I do to renew my license? Are all licenses renewable? Generally the Licenses are renewed by the office which has issued it. However Regional RLO can renew the licenses which are delegated to it and as per the jurisdiction in the notification. How can I get my license Cancelled? Submit an application for surrendering the license. The license should be valid for the month in which the application is filed. If any equipment is in service under the license, dismantle and shift these equipments to any dealer who holds a valid DPL for similar equipments. If the equipments are faulty, get them cannibalized under disposal procedure. The original license along with the disposal certificate/equipments transferred certificate should be submitted to WPC for surrendering the license. How can I get a duplicate license? Submit an application to WPC for duplicate license along with a copy of the FIR lodged for the loss/destruction of the original license and necessary fees. If my licensed wireless product becomes faulty how can I get it replaced with a new one? The disposal procedure: 1) Please ensure that the license has been validated as on the date of disposal. 2) Intimate the regional office/wireless monitoring station for the presence of an officer. 3) Cannibalize the equipment in all respect in the presence of the officer. 4) Get a disposal certificate from the officer. 5) Send the application for the replacement along with original license and disposal certificate. What is NFAP? National Frequency Allocation Plan. NFAP describes the frequency management plan to suit the national frequency requirements as per the ITU guidelines. The NFAP get amended from time to time, the latest being NFAP Please check the following link for further details. What are STP and LOA?

11 11 of 13 Monday-13-Oct-14 PM 05:28 STP is the Short Term Permit issued to the Aeronautical and Maritime License applicants prior to the issue of Permanent License. LOA is the Letter of Agreement or Decision to grant license which is the first communication to the applicant for various categories of license. LOA authorize the applicant to proceed with What is SACFA? What is the procedure to get SACFA clearance? SACFA is an acronym for Standing Advisory Committee for Frequency Allocation. SACFA deals with the procedures for Siting Clearance for Wireless Transmitters Please check the following link for further details. What is ETA? What is the procedure to get an ETA? ETA is the Type approval for equipments given by WPC for the use of equipments in the Indian Telecom Network. Please check the following link What are the fees to be paid for various categories of License? An applicant has to pay License fees and Royalty fees to get a License and for its renewal. Please check the link on Orders for the formula for calculation of Royalty and License fee. Please check the following link.various fees to be paid are normally indicated in the decision letter issued to the applicant. What is the difference between Royalty fees and License Fees? What are Spectrum fees? License fee is a fixed charge binding on the use of Wireless Equipment. Royalty fees are the charges for the use of RF (Radio Frequency) Spectrum Spectrum fee is an alternate name for Royalty fee. What are the examinations conducted by WPC? Name of the certificates currently issued and max validity period of each certificate. The following examinations are conducted by WPC 1) Aeronautical Radio Telephony Exam (RTR(A)) 2) GMDSS for Maritime applications. 3) ASOC examination for Amateurs (HAMS) Various categories of each examination mentioned above. Name of the certificates currently issued and max validity period of each certificate. Serial No. Main Class Sub Class Certificate Validity 1 RTR(A) RTR(A) RTR(A) 20 years / Life Time Renewal Tenure 20 years 2 GMDSS GOC GOC 10 years 5 years 3 AMATEUR Restricted Restricted 4 AMATEUR General General 20 years / Life Time 20 years / Life Time 20 years 20 years

12 12 of 13 Monday-13-Oct-14 PM 05:28 For further information on RTR please check the following link For further information on GMDSS please check the following link For further information on Amateur please check the following link Where I can take the examinations? Who will issue the certificates? Serial No. Certificate type 1 RTR(A) Exam Centers Chennai, Mumbai, Kolkotta, Delhi, Hyderabad 2 GOC Chennai,Mumbai,Kolkotta,Delhi Monthly 3 AMATEUR Conducted By 21 Wireless Monitoring Stations Thro India Frequency of Examinations Chennai-June, Mumbai-Feb, Kolkota-August, Delhi-April/Oct, Hyderabad-Dec. Certification office Certificate / License Issued By respective RLO Certificate / License Issued By respective RLO No fixed schedule. Exam is fixed by License Issued the Wireless By WPC, New Monitoring Station Delhi as per demand and convenience. The schedule of RTR (A) and GOC exams are available in the Web site. Does WPC provide any training prior to the examinations? WPC does not provide training for any of the examinations conducted by it. Are there any institutes authorised to give training? If so what are their addresses? No. But certain institutes are approved for giving training in GMDSS. Please check the following link for the list of approved GMDSS institutes How to obtain the wireless operating licence for satellite Phone (INMARSAT terminals)? (i) First obtain No Objection Certificate (NOC) from the CS Group of DOT. (ii) Then apply for frequency assignment to WPC Wing in proforma prescribed along with NOC. (iii) Obtained the ID from any operator (like M/s Tata Communication Ltd (VSNL). (iv) Apply for issuance of Wireless Operating Licence along with invoice of equipments and requisite spectrum charges (Licence Fee and royalty) as specified in the decision letter along with surcharge, if any. What shall I do if my query is not answered by the questions above? Please contact the following persons:

13 13 of 13 Monday-13-Oct-14 PM 05:28 For SACFA related matters Shri. M. K. Rao Deputy Wireless Advisor 6th floor, Sanchar Bhawan 20, Ashoka Road New Delhi Tel. No.: For Regulation related matters Shri. Munesh Kumar Deputy Wireless Advisor 6th floor, Sanchar Bhawan 20, Ashoka Road New Delhi Tel. No.: For International Co-ordination 6th floor, Sanchar Bhawan 20, Ashoka Road New Delhi Tel. No. : Or alternately, you may at mails.wpc@nic.in Site best viewed in Microsoft Internet Explorer 5.5 and above - Developed and Maintained by HFCL