Counter Intercom Systems by Commend Crystal clear, digital over the counter communication

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1 Counter Intercom Systems by Commend Crystal clear, digital over the counter communication

2 Communicate through obstructions as if they were not there! Commend solutions make barriers disappear Convenient, barrier-free communication between acoustically separated areas. Whether at points of sale, information desks or reception areas wherever glass, wood or walls put up acoustic barriers between people, it takes the latest communication solutions to make one s message heard easily and conveniently, without the need to eliminate protective structures: solutions such as Series GEC Counter Intercom systems by Commend, which leverage latest Intercom 2.0 technology to transmit speech signals even through thick glass and make it sound as if it were not even there. Security bonus for control staff The excellent speech connections of the GEC Counter Intercom Series call stations support various kinds of physical security measures, even those used in high-security environments (checkpoints, embassies, detention facilities and many others). Clear connections in sound and dirt proof environments Even in working environments such as toll booths or material airlocks, where glass panes and walls provide much needed protection from noise, dust and dirt, Commend Counter Intercom stations maintain reliable communication lines with the world on the other side. Clear words with full disease and radiation protection Glass panelling and protective walls in the waiting rooms of medical practices, in laboratories or radiation protected environments: for the Commend Counter Intercom solution these barriers are not really barriers at all. Combined and placed in accordance with individual needs, the call stations and loudspeakers make sure that the voice gets through where bacteria and radiation don t stand a chance.

3 Clear voice communication even through glass, wood or walls! All benefits at a glance Barrier-free communication: crystal clear speech connections through wood panels, window panes or concrete walls clearly audible as if these barriers were not even there Fast and easy to install Simple, intuitive operation Natural two-way conversations in both directions Separate volume control for inside and outside microphones Flexible connection options (microphones, loudspeakers, buzzers, amplifiers for the hard of hearing) High volume (suitable e.g. for Public Address announcements) and connection port for additional amplifier Optional proximity switch: activates voice connection automatically when persons approach the counter area

4 Commend Series GEC 880 Counter Intercom stations Series GEC 880 systems are based on a modular structure. The individual components can be combined into a tailored solution to suit individual requirements. Large or small, the resulting system is designed to provide the usual crystal clear Commend speech quality even under the most challenging acoustic conditions. This is because Series GEC 880 comes packed with a set of powerful features allowing the system to adapt to any ambient acoustics. A high output power and flexible connection options for extra amplifiers open up a wide spectrum of applications, such as integration into Public Address systems. Technical Specifications Connection options: RJ45 port for external microphone, external loudspeaker, buzzer / proximity sensor RJ10 port for headset / handset Integrated amplifier with 10 W or 15 W output power Frequency range: 200 Hz 15 khz Input for floating contact Connection port for additional amplifier (e.g. induction loop amplifier for the hearing impaired) Series GEC 881 Digital Counter Intercom station for desktop use, complete with plastic reinforced silicon keypad and built-in microphone with omnidirectional characteristic for handsfree communication. Keypad with 15 keys, labelled with easily understandable, language-independent pictograms. Included in delivery: Wall-mount box for surface mounting; 3 m connection cable. Additional accessories available by separate order. Colour: black W 66 mm, H 55 mm, D 230 mm 280 g Series GEC 882 Digital Counter Intercom station for desktop use, complete with plastic reinforced silicon keypad, tilt protection and cardioid type gooseneck microphone. Keypad with 15 keys, labelled with easily understandable, language-independent pictograms. Included in delivery: Wall-mount box for surface mounting; 3 m connection cable. Additional accessories available by separate order. Colour: black W 179 mm, H 280 mm, D 230 mm / Gooseneck length: 422 mm 440 g

5 Loud and clear 16 khz audio quality as per Intercom 2.0 standard provides excellent voice audibility even under the most challenging acoustic conditions (e.g. loud background noise). Constant dynamic adaptation to ambient acoustic conditions, combined with an individually adjustable microphone sensitivity, frees up additional quality enhancing capabilities for an even clearer, crisper voice signal. In outdoor installations, multiple loudspeakers can be connected to deliver a full 15 Watts of amplifier power enough to ensure that your message gets across even if things happen to get rather noisy around you. Growing solution Depending on individual requirements and application needs, it is possible to operate any number of Counter Intercom stations in parallel. Any acoustic feedback is eliminated automatically. Thanks to flexible plug-in options for a variety of peripheral devices (e.g. keypads, headsets, etc.). adding additional features and capabilities is as easy as plug & play. Flexible and fit for the future Program uploads via firmware updates provide an easy way to extend the capabilities of the call stations even further as needed. This not only eliminates the need for extra components, it also helps protect the environment, as does the resourcesaving technical design of the devices. Future-proof Evergreen Technology also ensures that new product generations stay compatible with previous ones for decades. Privacy guaranteed To help protect the privacy of customers talking at the counter, the sound range can be adjusted separately on the inside and outside. Automatic Mute The devices will automatically detect when there is no conversation going on and will switch off automatically after 20 seconds of idle time in order to save resources. Dynamic Volume Adjustment In noisy environments the volume level of the communication connection can be adjusted automatically to the ambient noise level. Ergonomic Design Peripheral add-on devices such as a headset or gooseneck microphone enable hands-free talking, which may also significantly improve the physical comfort and wellbeing of persons using the call stations for long periods at a time. All functions needed to operate the call stations are arranged on the keypad in a user-friendly layout and labelled with easily understandable pictograms to ensure easy access. Ease of use All basic functions of the call station are easily accessible at the push of a button. Optional extras such as a plug-in proximity sensor and pictograms ensure ultimate user convenience also on the customer side.

6 Commend Counter Intercom Series GEC 480 The compact Series GEC 480 offers all basic functions in proven, high Intercom 2,0 quality. This device range is specifically designed for simple, straightforward applications under normal acoustic conditions with low to medium ambient noise levels. Various optional add-on components are available, which allow the system to be tailored to individual requirements and acoustic conditions. Technical Specifications Supported conversation modes: Open (Full Duplex), Open PLUS (anti-feedback Full Duplex), and Simplex Integrated amplifier with 2 x 4 W at 4 ohms Gooseneck microphone (noise-cancelling electret microphone) with cardioid directional characteristic for speaking distances of up to 50 cm Frequency range: 200 Hz 12 khz Comes with plug-in power adapter ( V AC, Hz, 400 ma). Series GEC 480 Counter Intercom System for desktop use, complete with gooseneck microphone. Includes microphone Q 400 for outside call station. Colour: black. W 179 mm, H 280 mm, D 230 mm / Gooseneck length: 430 mm 1,185 g Series GEC 481 Counter Intercom system, desktop version with gooseneck microphone, without microphone for outside call station Colour: black. W 179 mm, H 280 mm, D 230 mm / Gooseneck length: 430 mm 1,185 g Accessories and add-on options AL Compact high-efficiency sound column. Weather-resistant polyamide housing to enable indoor and outdoor use. Installation on supplied arched support frame. Unit can be pivoted and tilted as needed. Frequency range: ,000 Hz; output: 10/15 W; sound pressure: 94 db/w/m (1 khz); max. sound pressure: 110 db; impedance: 16 ohms. AL 10-16S AL 10-16W black white W 100 mm, H 300 mm, D 98 mm (including frame) 1,600 g MIC Q400 Surface-mountable cardioid microphone in minimum size. Housing made from impactresistant, shape preserving plastic, can be glued to smooth surfaces. Improved acoustics. Colour: black Sensitivity: 15 mv/pa; pattern: cardioid; frequency range: 100 Hz - 8 khz; cable length: 2.8 m (shielded). W 24 mm, H 13 mm, D 43 mm

7 MIC 480 Add-in omnidirectional electret microphone for sound transmission through glass or aluminium panels of up to 10 mm thickness; weather resistant (IP 53 rating). Colour: black Sensitivity: 5.6 mv/pa; omnidirectional directivity; shielded cable. MIC 480 4m cable 480S-10 10m cable Diameter 14 mm x D 20 mm Optional extras for Series GEC 880 Headset HS 1 Lightweight, cable-based headset for Series GEC 880 and all headset compatible devices, e.g. EE 811A and EE 380A. Connecting cable KAB-HS1-JR is available by separate order. Colour: black 246 g symbolic photo Switchable Power Adapter PA24W15V Swit chable 24 W high-efficiency power adapter. Primary: VAC; Secondary: 15 VDC, 5 C to +40 C (23 F 104 F); colour: black. W 54 mm, H 110 mm, D 38 mm 175 g Power supply cable This power supply cable must be ordered separately from Power Adapter PA24W15V. KAB-C13-EU Version for Europe KAB-C13-UK Version for UK KAB-C13-US Version for USA KAB-C13-AU Version for Australia 1.5 m

8 COMMEND A Strong Network Worldwide When every second counts, people need a technology that does not just work, but is one hundred per cent reliable anywhere, anytime around the clock. At Commend, we are aware of our responsibility. That is because millions of people put their trust in us and our products every day. Whether at a London tube station, a car park in France or a hospital in the United States; because every word counts, everything speaks in favour of solutions by Commend. Europe America SWITZERLAND LIECHTENSTEIN Commend AG Tel USA CANADA LATIN AMERICA Commend Inc. Tel FRANCE Commend France S.A.S. Tel SPAIN PORTUGAL ITALY Commend Ibérica S.L. Tel (Madrid) Tel (Barcelona) Commend Italia S.R.L. Tel Asia-Pacific AUSTRALIA NEW ZEALAND Commend Australia Tel NETHERLANDS BELGIUM LUXEMBURG Commend B.V. Tel CHINA Commend Business Hub China Tel AUSTRIA SLOVENIA RUSSIA HUNGARY Commend Österreich GmbH Tel SINGAPORE Commend Business Hub Asia Isolectra Far East Pte. Ltd Tel CROATIA SERBIA BOSNIA-HERZEGOVINA MONTENEGRO MACEDONIA KOSOVO ALBANIA Commend Adria d.o.o. Tel ISRAEL Sberlophone Ltd Tel SLOVAKIA CZECH REPUBLIC UNITED KINGDOM IRELAND Commend Slovakia spol. s r.o. Tel Commend UK Ltd Tel Africa SOUTH AFRICA Commend Business Hub South Africa Evolving Management Solutions (Pty) Ltd Tel SWEDEN NORWAY FINLAND DENMARK ICELAND Commend Business Hub Nordic JNT Sound System AB Tel ALGERIA TUNISIA MOROCCO Commend France S.A.S. Tel POLAND C&C Partners Telecom Sp.z o.o. Tel Other countries GERMANY Schneider Intercom GmbH Tel Commend International GmbH Tel PI-GEC880-V This brochure provides only information of a general nature and cannot form part of a contract. The technical information provided is subject to change

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