NASW Code of Ethics Revisions Effective January 1, 2018

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1 NASW Code of Ethics 2017 Revisions Effective January 1, 2018

2 History st Unified Code only 1 page Revisions: 1979, mid-80s, early 90s, 96, 99 No such thing as Facebook, virtual therapy Supplementing, Not new concepts What is new is mostly application to technology issues

3 Purpose Ethical decision making is a process. In situations when conflicting obligations arise, social workers may be faced with complex ethical dilemmas that have no simple answers.

4 Purpose With growth in the use of communication technology in various aspects of social work practice, social workers need to be aware of the unique challenges that may arise in relation to the maintenance of: Confidentiality Informed consent Professional boundaries Professional competence Record keeping, other ethical considerations

5 Purpose All ethical standards are applicable to interactions, relationships, or communications, whether they occur in person or with the use of technology.

6 Technology-assisted social work services Computers Mobile or landline telephones Tablets Video technology, Electronic or digital technologies Internet Online social media Chat rooms Text messaging Emerging digital applications

7 All aspects of social work practice Psychotherapy Individual, family, group counseling Community organization Administration Advocacy Mediation Education Supervision Research Evaluation Other social work services

8 Minor Changes to Code Added inclusive communication modalities to many sections throughout Code Informed consent Privacy & confidentiality Sexual relations Sexual harassment Include voic messages, texts, etc With clients With colleagues

9 Cultural Awareness Change from Cultural Competence Implies humility 1.05(d) Social workers who provide electronic social work services should be aware of cultural and socioeconomic differences among clients and how they may use technology. Social workers should assess cultural, environmental, economic, mental or physical ability, linguistic, and other issues that may affect the delivery or use of these services. Not in any other codes Social Workers are especially concerned about vulnerable, oppressed

10 Ability Throughout Code Replace Physical and Mental Disability with Ability

11 Major Changes to Code

12 1.03 Informed Consent (e) Social workers should discuss with clients the social workers policies concerning the use of technology in the provision of professional services. (i) Social workers should obtain client consent before conducting an electronic search of the client. Exceptions may arise when the search is for purposes of protecting the client or other people from serious, foreseeable, and imminent harm, or for other compelling professional reasons.

13 1.06 Conflicts of Interest (e) Social workers should avoid communication with clients using technology (such as social networking sites, online chat, , text messages, telephone and video) for personal or non-work-related purposes. (g) personal affiliations may increase the likelihood that clients may discover the social worker s presence on Web sites, social media, and other forms of technology. (h)...avoid accepting requests from or engaging in personal relationships with clients on social networking sites... How might the worker s personal affiliations on Web sites or social media impact clients?

14 1.07 Privacy and Confidentiality (a) Social workers should respect clients right to privacy. Social workers should not solicit private information from or about clients except for compelling professional reasons. (q) avoid searching or gathering client information electronically unless there is a compelling professional reason What might be compelling professional reasons? What warrants a google search?

15 1.07 Privacy and Confidentiality (m) take reasonable steps to protect the confidentiality of electronic communications, including information provided to clients or third parties. Social workers should use applicable safeguards (such as encryption, firewalls, and passwords) when using electronic communications such as , online posts, online chate sessions, mobile communication and text messages. What safeguards does your organization use?

16 1.08 Access to Records (b) Social workers should develop and inform clients about their policies, consistent with prevailing social work ethical standards, on the use of technology to provide clients with access to their records. What is your agency s policy for allowing clients to access records remotely?

17 General Thoughts Texting is not therapeutic Use for scheduling only As soon as you post something you lose control. Assume that every word that you post online is not confidential Even closed group is not necessarily confidential

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