Projects and Partners
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2 : an example of corevo Contact center AI solution ForeSight Voice Mining ForeSight Voice Mining is an advanced system that provides insights in order to offer better customer experience and to train agents more efficiently by enabling realtime monitoring and quantitative and objective analysis of massive call data. Improve customer satisfaction Customers Lower operation cost Agents in a contact center Increase revenue Manager/analyst Inquiry Voice text DB 10,000 individual work stations in offices are now using this service Supports their responses by automatically searching for an appropriate FAQ for each call Utterance comprehension Analyzes the nature of each call by recognizing speech and emotion Speech recognition Emotion recognition
3 : an example of corevo Machine failure detection and efficient operation using corevo Abnormality graph corevo machine learning technology can be used to detect abnormal operation sounds in real time, thereby improving the efficiency of maintenance and inspection work in factories. Intelligent microphone technology is also used to pick up only machine operation sounds in the presence of ambient factory noise. Abnormal sound detection Machine operation sound Noise Detects abnormal sounds by learning normal sounds Abnormal sound Monone Intelligent microphone Extracts only machine operation sounds in a noisy environment Minimize impact on production
4 : an example of corevo Capture-and-guide hospitality service Using corevo image recognition technology, we have developed a hospitality service in which users need only to point their smartphone camera towards a sign board or an object to get useful information in their mother tongue. This is being tried out at Haneda Airport in collaboration with Tokyo International Air Terminal Corporation (until August 2018). Easy to use on the Web Point smart phone Navigation information Multilingual information from signage boards Map to destination Only 2-3 images need to be registered in advance Point smart phone Menu Multilingual translation of the menu Detailed information Public Testing of Information Universal Design begins at Haneda Airport
5 : an example of corevo Robot collaboration service using corevo With a view to spreading the use of partner robots that work closely with humans, Toyota Motor and NTT have started joint research on using Toyota s support robot, Human Support Robot (HSR), and corevo to support humans in everyday lives. Aimed at services that anticipate human behavior Response by speech Provide HSR Provide trial fields Hand out novelties Provide corevo technologies Create service prototypes Visitor guidance service prototype NTT and Toyota Begin Joint Research Aimed at Promoting the Use of Lifestyle Support Robots
6 : an example of corevo Forecasting taxi use demand We have developed a service that forecasts taxi demand by geographic location by combining corevo machine learning technology and the demographic data created based on mobile network usage. The forecasting is so accurate that taxi drivers have been able to increase their revenue. AI Taxi Forecasting demand after 30 minutes to optimize driver placement Service launched Feb Reduce waiting time Demographic data created based on mobile network usage Operation data Spatio-temporal multidimensional collective data analysis Growth in sales Delay Veteran driver Handling sudden demand increase Ordinary driver Alternative transportation Accident
7 Collaboration in the connected car field Toyota Motor and NTT are collaborating to develop, validate, and standardize technologies used in the connected car field. Technologies related to vehicles Technologies related to ICT Platform for data collection, storing and analysis Data center IoT network Edge computing 5G A field trial is planned for 2018 Agent Toyota and NTT Agree to Collaborate on ICT Platform RD for Connected Cars
8 Research into car security for connected cars NTT is conducting research on car security to make safe and secure connected cars a reality by drawing upon its extensive experience and technical expertise accumulated in the IT security field. Car security research Cloud measures Advanced attack detection in cloud Network traffic Service provider In-vehicle measures Auto manufacturer/ supplier Cyber attack countermeasures specialized for in-vehicle Rapid attack detection in vehicle In-vehicle network
9 IoT smart manufacturing with FANUC Using its RD technology, the NTT Group is collaborating with FANUC, a global supplier of factory automation systems, to contribute to improving productivity and industrial competitiveness at manufacturing sites. Improve productivity Software component management Edge computing IoT data sharing FIELD system is an IoT system for manufacturing industry developed jointly with Cisco systems, Rockwell Automation, Preferred Networks and NTT group under FANUC s initiative. Support non-stop manufacturing Open Software component management makes it possible to implement functional updates, such as device control and failure prediction, easily and rapidly. Real time Edge computing makes it possible to achieve the coordinated operation of multiple devices in a scalable manner. Connective IoT data sharing makes it possible to interconnect various devices and sensors in a factory ZDT Commercial service of the FIELD system started in Oct Create a de facto manufacturing platform
10 Efficient and safe operation through IoT for ships Nippon Yusen (NYK), MTI and the NTT Group have successfully conducted a proof-of-concept experiment for a next generation IoT platform designed for modern ships. Optimization of vessel operation Reduction of operational workload Onboard utilization Environmentally friendly vessels Proof-of-concept experiment for an on-board IoT platform Satellite communication Engine data Ships Various instrumental data Rapid use of data onboard Onboard data collection box Software component management IoT data sharing Detailed analysis at onshore operation centers Joint Test of Next Generation Onboard IoT Platform Conducted
11 Safe vehicle operation SAP and NTT are collaborating to develop a solution which enables driver s fatigue and stress level to be analyzed in real time through the use of hitoe together with biometric information analysis technology. Safer driving Vehicle operation management solution Biometric data Sample fatigue analysis (highway bus driver) Fatigue estimation Good Caution Fukui to Nagoya Rest Rest at Service Areas Nagoya to Fukui Driving data hitoe shirt for drivers SAP and NTT Enhance Global Partnership, IoT Solution Development to Support Safe Operation of Transportation Industry Instructions to drivers Improve safety, etc.
12 Functional material sensing fabric hitoe Toray and NTT have jointly developed a functional fabric hitoe which can collect biometric information reliably without irritating the skin. Nanofiber Fabric Conductive fiber technology Unlikely to cause skin rash Continuous long-term monitoring New functional fabric
13 Various applications of hitoe The functional fabric hitoe is expected to be applied in a wide range of fields, from sports and safety control to medical care. Improvement of safety Heat stress Heart rate Sleep evaluation Relaxation Safer driving Plant/construction site Improvement of performance Muscle fatigue Muscle activity EMG ECG waveform Diagnosis support Long-distance bus journeys Acceleration of recovery More effective training Team sports Posture Heart rate acceleration Level of activity Rehabilitation Earlier detection of symptoms of illness Sports training Health care Hospital
14 Launch of a virtual reality baseball coaching system A realistic image, enabling the viewer to feel as if they were in the field during a game, is synthesized in a virtual space. By experiencing, virtually, balls thrown by a pitcher during preparation, a batter can achieve a better, stable performance in a game. VR training for athletes Service introduced by Rakuten Baseball Team from 2017 season Utilized by professional players for training before a match Allows players to experience a sense of full realism NTT DATA to Launch Virtual Reality Baseball Coaching System Developed in Collaboration with Rakuten Baseball, Inc Real video image + CG
15 Breaking the distance barrier - Worldwide synchronous live performance - The synchronous live streaming technology of Kirari! was demonstrated through a worldwide synchronous live performance of Perfume, a trio of Japanese female artists. A new moving experience was shared all over the world by real-time synchronization of videos of 3 venues separated by a distance of 10,000 km. Perfume x docomo FUTURE-EXPERIMENT Eliminate distance Low-latency synchronization New live experience as if three artists were in one place Tokyo London New York Delay Fluctuation Advanced MMT
16 Safe and secure operation of critical infrastructures Mitsubishi Heavy Industries (MHI) and NTT have jointly developed InteRSePT, cyber-security technology for critical infrastructures. Highly reliable control technology developed for defense/space fields Features InteRSePT detects and neutralizes anomalies from an unknown cyber-attack in real time, facilitating safe and secure system operation of industrial control systems. Threat detection prevention for industrial control systems 100-msec cycle Detect errors Information from sensors Control whether to pass or block (InteRSePT is a registered trademark of MHI in Japan.) Many control signals MHI and NTT Group Begin Sales of InteRSePT Cyber Security Technology Providing Safe and Secure Operation of Control Systems For safe and secure operation Market Expansion Detect and block anomalies in communications specific to industrial control systems Cutting-edge security technologies Commercial release from May Critical infrastructures Power plants Transportation systems Chemical plants
17 Innovation in laser processing technology with MHI Mitsubishi Heavy Industries (MHI) and NTT have demonstrated kw class high power single-mode laser transmission over long distances by harmonizing MHI s high power laser processing and NTT's photonic crystal fiber (PCF). This is a key technology for expanding the applications of laser processing technology and advancing innovation in social infrastructure products. High power laser processing technology Conventional optical fiber Photonic crystal fiber Photonic crystal fiber (PCF) technology Several to several-tens times longer transmission Example of laser processing air holes Enables properties impossible with conventional optical fiber Cutting Welding Completely Rewrite Industry's Understanding of Transmitting High Quality Laser Processing Light over Long Distances
18 Sports Brain Science Project In addition to physical abilities, such as muscle strength and cardiopulmonary functions, perceptual functions, such as situation assessment, tactical maneuvers, and decision making under pressure, play an important role in winning a game. The Sports Brain Science Project is using leading-edge ICT, such as wearable sensing and virtual reality, to analyze the brain mechanisms that support the outstanding perceptual abilities of top athletes, and developing effective training methods based on these analyses. Understanding of the mechanism of information processing in brain by measuring various biometrics of athletes Measurement using wearable sensing and virtual reality Targets of conventional sports science Body Muscle strength Cardio-pulmonary function Injury prevention etc. Mind Mental drive Tension/relaxation Tactical maneuvering etc. Skill Skillful coordinated motion Accurate situation assessment Instantaneous decision making etc. Targets of SBS Project Split seconds matter - the brain and sport Estimation of psychological state using measurement of eye movements Pupil dilation Eye movement Estimating attentional span
19 Smart cities initiative with Dell Technologies Dell Technologies and NTT Group are collaborating on the first smart city proof-of-concept with Las Vegas as part of the city s digital transformation. NTT s Cognitive Foundation enables one-stop operation of information and communications technology (ICT) resources, from devices and networks to the cloud. Proof-of-concept experiment for smart city NW configuration IaaS/PaaS setup Sensors operation Cognitive Foundation Applications Response to public safety incidents Rapid deployment, ICT resources optimization One-stop operation ICT resource ICT resource ICT resource Data center (Core) Micro data center (Edge) Sensors (Video/Audio) NTT Group to Launch Smart Cities Initiative with Dell Technologies
Projects and Partners
- 58 - : an example of corevo Contact center AI solution ForeSight Voice Mining ForeSight Voice Mining is an advanced system that provides insights in order to offer better customer experience and to train
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