What To Do When Project Impacts Are In Dispute? Participatory Monitoring and Joint Fact-finding

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What To Do When Project Impacts Are In Dispute? Participatory Monitoring and Joint Fact-finding Scott Adams Specialist, Dispute Resolution, CAO Addis Ababa, Ethiopia September 16, 2014 Side Event at United Nations African Regional Forum on Business & Human Rights, Co-Hosted by CAO and Global Rights with support from the United Nations Global Compact Compliance Advisor Ombudsman (CAO) is the independent recourse and accountability mechanism for the International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA), World Bank Group

CAO Overview The Office of the Compliance Advisor Ombudsman (CAO) is the independent recourse mechanism for projects supported by the International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA)--the private sector arms of the World Bank Group. CAO responds to complaints from project-affected communities with the goal of enhancing social and environmental outcomes on the ground. CAO reports directly to the President of the World Bank Group. 2

World Bank Group BOARD PRESIDENT Dr. Jim Yong Kim IBRD International Bank for Reconstruction & Development IDA International Development Association Financing to public sector projects IFC International Finance Corporation MIGA Multilateral Investment Guarantee Agency Financing to private sector projects 3

Accountability at IFC and MIGA WORLD BANK GROUP BOARD PRESIDENT Dr. Jim Yong Kim IFC MIGA Private sector client Private sector client Private sector client 4 Communities impacted by projects (civil society)

How does CAO work? 3 core functions focused on outcomes 3. 2. ADVISOR COMPLIANCE Systemic concerns 1. DISPUTE RESOLUTION (Ombudsman) Project-level remedy IFC/MIGA performance Investigations of IFC/MIGA environmental and social performance Involves independent verification & experts Independent advice to President and management on systemic issues, environmental and social trends, policy concerns Practical advice is drawn directly from CAO case experience Work with IFC/MIGA clients and affected communities to help improve outcomes on the ground 5 Collaborative, problem solving approaches

CAO Process for Handling Complaints Three eligibility criteria for complaints 1. IFC and MIGA projects, including projects under consideration 2. Environmental and social impacts related to IFC/MIGA projects. 3. Complainant is, or may be, affected by the impacts raised in the complaint. 6

7

Definitions Participatory Water Monitoring 8 from CAO s 2008 Advisory Note, Participatory Water Monitoring: A Guide for Preventing and Managing Conflict

Participatory Water Monitoring - Simulation 1. What are the potential mutual benefits (to Kazon, to local community members, to the NGO) of a participatory monitoring program? 2. What might some of the barriers be, and ways to overcome them? Assuming all parties have agreed 3. Draft a purpose statement for your participatory water monitoring program. 4. How will various stakeholders participate? 5. How will program data be used and communicated to the public? 9

Participatory Water Monitoring Guiding Principles Seven broad principles guide the development of effective participatory monitoring programs: 1. Participation. Active participation gives those most directly affected equal voice in the design process, program implementation, and data analysis. 2. Transparency. Participants have access to information that is understandable and allows them to make informed decisions. 3. Fair Process. A fair process leads to a credible program based on learning and mutual understanding, which becomes the basis for corrective action. 4. Negotiation. Parties negotiate to reach agreement at each stage of the process: from determining what will be monitored or evaluated to deciding how and when data will be collected, interpreting what the data actually mean, agreeing to how findings will be shared, and outlining what actions will be taken. 10

Guiding Principles (cont.) 5. Knowledge. The process generates knowledge and understanding, and not simply data and information. 6. Accountability. Participants know that their efforts will produce results that improve project performance and that justice will be served. 7. Flexibility. Participants are open to results that may counter preconceived notions and are prepared to address such results with action. 11 from CAO s 2008 Advisory Note, Participatory Water Monitoring: A Guide for Preventing and Managing Conflict

Yanacocha: Participatory Water Monitoring In 2000, mercury spill from a truck contracted by Yanacocha gold mine in Peru: 150kg of mercury over 40 km road. Three complaints submitted to CAO regarding health impacts of spill and mining impacts on watershed To help parties address this complex dispute, CAO established an inclusive dialogue table the Mesa De Dialogo. Participants Dialogue participants included Affected Communities Company NGOs Local businesses Universities Catholic Church Local and regional government. 12

Yanacocha: Participatory Water Monitoring (cont.) Issues Yanacocha s regional impact on water quality/quantity was a primary concern to Mesa participants Health of mercury spill victims also a concern Process Dialogue table commissioned independent water study to provide technical data around water impacts that could be trusted by all parties Technical capacity building accompanied water study to help local stakeholders understand study results and their implications Independent participatory water monitoring program set up to provide quality assurance for water monitoring programs Outcomes Increased trust in mine monitoring program Provided forum for communication of monitoring results to a broad audience 13

Maple Energy: Participatory Water Monitoring Issues Oil exploration & production in Peru; oil spills impacting local communities led to complaint to CAO Communities believed their health had suffered from exposure to hydrocarbons, including from participation in spill clean-up. The company did not believe that their operations had exposed the communities to a level of hydrocarbons that would result in adverse health impacts Participants Communities chose 7 representatives representing two communities in dialogue process Communities were supported by NGOs, and local indigenous federations Three company representatives 14

Maple Energy: Participatory Water Monitoring (cont.) Process Dialogue designed to address community access to safe drinking water, development of environmental and health studies, and options for community monitoring. Company and communities agreed to address health concerns through jointly designed environmental and health studies Parties worked together to test community water supplies and ensure access to safe drinking water Parties agreed to develop and implement a new community monitoring program 15

Definitions Joint Fact-Finding (JFF) Joint Fact-Finding is a process for conducting scientific studies or reconciling existing studies in ways that better ensure the credibility and accuracy of the studies in the eyes of all stakeholders. JFF is recommended when parties can reasonably anticipate that their science will be challenged by stakeholders who may be opposed to or skeptical of the use of the science in controversial decisionmaking processes. JFF is an antidote to advocacy science the selective use of science to support or oppose a controversial position or action. from Humble Inquiry. The Practice of Joint Fact Finding as a Strategy For Bringing Science, Policy and the Public Together by Peter S. Adler, PhD; Todd Bryan, PhD; Matthew Mulica, MS; Julie Shapiro, MS 16

Joint Fact-Finding (JFF) Exercise The dialogue participants (company, affected communities, local government, and NGOs) have turned to you as an independent expert for advice. 1. What ground rules or principles do you think would be important to guide the JFF process and behavior of the participants? 2. How might the independent scientists be selected? 3. How will relevant data be gathered, analyzed, and interpreted? 4. How will study results be communicated and used? 17

Oyu Tolgoi Joint Fact-Finding (JFF) Oyu Tolgoi is a copper and gold mine in the Southern Gobi region, Mongolia. Complaint filed with CAO in February 2013 by nomadic herders. Issues: Ensuring mutual understanding of the mine s impacts to the Undai River How design of river diversion project prevents and/or mitigates impacts What additional impacts have not yet been identified by company and what can be done to address or mitigate them? 18

Oyu Tolgoi (cont.) Outcomes Independent Expert Panel (IEP) Terms of Reference jointly drafted IEP experts jointly selected (geologist/hydrologist and natural resource management earth scientist) Draft, Preliminary IEP Report Shared with parties for comment before conclusion of Phase I 19

NSEL: Joint Fact Finding Related to Health In 2008, complaint from local residents and former sugarcane workers of Nicaragua Sugar Estates Limited (NSEL) regarding epidemic of Chronic Kidney Disease (CKD). Issues Complainants claimed disease caused by exposure to company agrichemicals. Company strongly denied this claim. Parties deadlocked in a cycle of recrimination and denial. Participants NSEL (the company) and ASOCHIVIDA, an association of over 2000 former sugarcane workers and their families Process Framework agreement (2008) between parties to investigate cause of CKD Parties jointly selected Boston University to carry out independent study into disease cause Initial Scoping Study to gather available information on CKD in the region, identify data gaps, and recommend research activities. Six research activities then implemented regarding different aspects of the disease 20

NSEL: Joint Fact Finding Related to CKD (cont.) Outcomes Unprecedented scientific study with full collaboration between company and community Increased understanding about the disease and treatment options Informed broader public and private sector of potential impacts of disease on workforce BU is continuing investigation into CKD: Ongoing efforts to address health issues Efforts to raise awareness of disease regionally and globally in collaboration with US Centers for Disease Control and Prevention (CDC) 21

Joint Fact-Finding (JFF) Procedures - Typical Characteristics 1. They involve multiple stakeholders who may have very different viewpoints. 2. They are collaborative and require people to work together. 3. They are structured - JFF processes and meetings are not left to chance but are well designed and highly focused dialogues. 4. They are inquiry based and require a robust exploration to understand the problem from all angles. 5. They are interest-based study processes and not forums for arguing political positions. 6. They are integrative and multidisciplinary. They bring different types of knowledge, information and data to the table. 22 Adapted from Humble Inquiry. The Practice of Joint Fact Finding as a Strategy For Bringing Science, Policy and the Public Together by Peter S. Adler, PhD; Todd Bryan, PhD; Matthew Mulica, MS; Julie Shapiro, MS

Contact Us 2121 Pennsylvania Avenue, NW Washington, DC 20433, USA Tel: + 1 202 458 1973 Fax: + 1 202 522 7400 E-mail: cao-compliance@ifc.org www.cao-ombudsman.org www.facebook.com/caooffice https://twitter.com/caooffice 23