Installation Guide. for Andersen 400 Series Tilt-Wash Picture Windows with Stormwatch Protection (High-Performance Impact Resistant Glass)

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for Andersen 400 Series Tilt-Wash Picture Windows with Stormwatch Protection (High-Performance Impact Resistant Glass) Installation Guide Congratulations! You have just purchased one of the many fine Andersen products. Proper assembly, installation and maintenance are essential if the benefits of your Andersen product are to be fully attained. Therefore, please read and follow this Instruction Guide completely. If your abilities do not match this procedure s requirements, contact an experienced contractor. You may direct any questions about this or other products to your local Andersen dealer, found in the Yellow Pages under Windows or call Andersen WindowCare service center at 1-888-888-7020 Monday through Friday, 7 a.m. to 7 p.m. Central Time and Saturday, 8 a.m. to 4 p.m. Central Time. Thank you for choosing Andersen. Impact Resistant Glass used by Andersen is not hurricane proof or shatter proof, and may not offer a high level of security. Proper installation of window and door units with impact resistant glass is as important to product performance as the glass. Every assembly and installation is different (windloads, structural support, etc.), and Andersen strongly recommends consultation with an Andersen supplier or an experienced contractor, architect, or structural engineer prior to the assembly and installation of any Andersen product. Andersen has no responsibility in regard to the post-manufactured assembly and installation of Andersen products. Use caution when working at elevated heights and around unit openings. Follow manufacturer s instructions for safe use of ladder and/or scaffolding. Failure to do so may result in injury or death. Follow manufacturer s instructions for safe operation of hand or power tools. Always wear safety glasses. Failure to do so may result in injury and/ or product damage. Windows and doors can be heavy. Use safe lifting techniques and a reasonable number of people with enough strength to lift, carry and install window and door products to avoid injury and/or product damage. Unless specifically ordered, Andersen windows and doors are not equipped with safety glass, and if broken, could fragment causing injury. Many laws and building codes require safety glass in locations adjacent to or near doors. Andersen windows are available with safety glass that may reduce the likelihood of injury when broken. Information on safety glass is available from your local Andersen dealer. Andersen Head Flashing and Installation Flanges DO NOT take the place of standard window and door flashing. Unit must be properly flashed and sealed for protection against water and air infiltration. Use non-reflective flashings. Highly reflective flashing tapes can raise the surface temperature of the vinyl to the point where vinyl deformation and product damage may occur. Do not apply any type of film to glass. Thermal stress conditions resulting in glass damage could occur. Use of movable insulating materials such as window coverings, shutters, and other shading devices may damage glass and/or vinyl. In addition, excessive condensation may result causing deterioration of windows and doors. Andersen and all other marks where denoted are trademarks of Andersen Corporation. 2003-2008 Andersen Corporation. All rights reserved. 1 Instruction Guide 0005365 BB Revised 06/18/08

Metal fasteners and other hardware components may corrode when exposed to preservative treated and fire-retardant treated lumber. Obtain and use the appropriate metal fasteners and hardware as called out by the installation guide to fasten unit to any rough opening made from pressure treated and fire-retardant treated lumber. Failure to use the appropriate materials for the installation may cause a failure resulting in injury, property or product damage. DO NOT attach object/accessories to unit except Andersen products specifically designed for the unit. Personal injury, product and/or property damage may occur. Tools and Supplies Safety Glasses Hammer Level Shims Tape Measure 5/32" Drill Bit Power Drill Parts Included (1) Installation Pack (Instruction Guide, Jamb Clips and Screws) Options and Accessories Extension Jambs Grilles Joining Kits (Check for Availability for Stormwatch Units) Additional Parts Sold Separately Drip Cap (full width) Caulk Gun Batt Insulation Sealant 1-3/4" Roofing Nails Wood Block 1-1/4" Screws (minimum) Backer Rod Support or Impact Resistant Joining Kit must be used when joining multiple units. Check for availability of Stormwatch Joining Kit. If Optional Stool or Sill Extension Jambs are to be used, please refer to individual Optional Stool or Sill Extension Jamb Application Guide. DO NOT apply Extension Jambs prior to unit installation. 1. Prepare Rough Opening Prepare rough opening using dimensions found in the Andersen Product Guide. Check sill plate for level. Sill must be level, shim if necessary. Check rough opening for plumb and level. If rough opening is not plumb or level, correct as necessary. Check opening for square by measuring diagonally, upper left to lower right and upper right to lower left corner. If measurements are within 1/8, opening is square. If rough opening is not square, correct as necessary. Wood Frame/ Buck Construction Tape Measure Interior Views For masonry installations using wood bucks, follow procedure for wood frame construction. Level Masonry Construction 2

2. Prepare Unit Remove unit from packaging. Place unit interior side up on a clean, flat work surface. Remove wood/foam packaging blocks and staples. Installation Guide Protection Blocks Interior Side Up Installation Flanges are factory applied to fit 4-1/2 wall thickness. Installation Flanges may be reversed to fit 4-1/8 wall thicknesses. 4-1/2 Wood Frame/Buck Construction For 4-1/2 wall thickness, proceed to Step 3. 4-1/8 Wood Frame/Buck Construction Remove Installation Flanges by pulling outward and reverse end for end. Replace Sill Installation Flange in kerf centering along sill. Tap in place until fully seated using a wood block and hammer. Repeat for Side Installation Flanges centering along jambs and overlapping Sill Installation Flange to the exterior. Repeat for Head Installation Flange, centering along head and overlapping Side Installation Flanges to the exterior. Masonry Construction/Replacement Installations (may require removal of Installation Flanges) Side Installation Flange Installation Flange (4-1/2 Wall) Head Installation Flange Interior Side Up Removal of Installation Flange may be necessary for some masonry installations, replacement installations, and/or where exterior finish (siding, brick veneer, stucco) is already applied. Remove Installation Flanges by pulling outward. Wood Block Installation Flange (Reversed for 4-1/8 Wall) 3

3. Apply Jamb Clips Determine quantity of clips based on unit size from chart on Page 5. 1-1/8" Position Jamb Clips as shown; Place short jamb clips in kerf on back side of jamb, long leg to the interior and extending 1-1/8 above jambs. Position long jamb clips 5-3/8 above jambs. Jamb Interior Side Up Locate Jamb Clips from each corner on head, sill and side jambs. Equally space remaining clips in between. Fasten Jamb Clips using two (2) #8 x 5/8 screws on head and side jambs and two (2) #8 x 1-1/4 on sill. Short Jamb Clip Kerf or #8 x 5/8" Screw Long Jamb Clip 5-3/8" Jamb Center #8 x 5/8" Screw Interior Side Up Multiple Clips Equally Spaced Center Short Jamb Clips Shown Center Center Multiple Clips Equally Spaced Center 4

Failure to properly anchor using jamb clips will adversely affect design pressure rating, product performance and may result in injury, product and/or property damage. 400 Series Tilt-Wash Picture Window Jamb Clip Chart UNIT UNIT UNIT CLIPS PER CLIPS PER NAME WIDTH HEIGHT HEAD/SILL JAMB SIDE DHP10310 12" 48 14/16" 1 3 DHP1042 12" 52 14/16" 1 4 DHP1046 12" 56 14/16" 1 4 DHP10410 12" 60 14/16" 1 4 DHP1052 12" 64 14/16" 1 4 DHP1056 12" 68 14/16" 1 4 DHP10510 12" 72 14/16" 1 5 DHP1062 12" 76 14/16" 1 5 DHP30310 37 10/16" 4814/16" 3 3 DHP3042 37 10/16" 52 14/16" 3 4 DHP3046 37 10/16" 56 14/16" 3 4 DHP30410 37 10/16" 60 14/16" 3 4 DHP3052 37 10/16" 64 14/16" 3 4 DHP3056 37 10/16" 68 14/16" 3 4 DHP30510 37 10/16" 72 14/16" 3 5 DHP3062 37 10/16" 76 14/16" 3 5 DHP34310 41 10/16" 48 14/16" 3 3 DHP3442 41 10/16" 52 14/16" 3 4 DHP3446 41 10/16" 56 14/16" 3 4 DHP34410 41 10/16" 60 14/16" 3 4 DHP3452 41 10/16" 64 14/16" 3 4 DHP3456 41 10/16" 68 14/16" 3 4 DHP34510 41 10/16" 72 14/16" 3 5 DHP3462 41 10/16" 76 14/16" 3 5 DHP310310 47 5/16" 48 14/16" 3 3 DHP31042 47 5/16" 52 14/16" 3 4 DHP31046 47 5/16" 56 14/16" 3 4 DHP310410 47 5/16" 60 14/16" 3 4 UNIT UNIT UNIT CLIPS PER CLIPS PER NAME WIDTH HEIGHT HEAD/SILL JAMB SIDE DHP31052 47 5/16" 64 14/16" 3 4 DHP31056 47 5/16" 68 14/16" 3 4 DHP310510 47 5/16" 72 14/16" 3 5 DHP31062 47 5/16" 76 14/16" 3 5 DHP42310 51 5/16" 48 14/16" 3 3 DHP4242 51 5/16" 52 14/16" 3 4 DHP4246 51 5/16" 56 14/16" 3 4 DHP42410 51 5/16" 60 14/16" 3 4 DHP4252 51 5/16" 64 14/16" 3 4 DHP4256 51 5/16" 68 14/16" 3 4 DHP42510 51 5/16" 72 14/16" 3 5 DHP4262 51 5/16" 76 14/16" 3 5 DHP410310 59 5/16" 48 14/16" 4 3 DHP41042 59 5/16" 52 14/16" 4 4 DHP41046 59 5/16" 56 14/16" 4 4 DHP410410 59 5/16" 60 14/16" 4 4 DHP41052 59 5/16" 64 14/16" 4 4 DHP41056 59 5/16" 68 14/16" 4 4 DHP410510 59 5/16" 72 14/16" 4 5 DHP41062 59 5/16" 76 14/16" 4 5 DHP56310 67 5/16" 48 14/16" 4 3 DHP5642 67 5/16" 52 14/16" 4 4 DHP5646 67 5/16" 56 14/16" 4 4 DHP56410 67 5/16" 60 14/16" 4 4 DHP5652 67 5/16" 64 14/16" 4 4 DHP5656 67 5/16" 68 14/16" 4 4 DHP56510 67 5/16" 72 14/16" 4 5 DHP5662 67 5/16" 76 14/16" 4 5 4. Install Unit Sealant Apply 1/4 bead of sealant, full perimeter, to back side of Installation Flange or full perimeter around rough opening, 1/2 from edge. Installation Flange Caulk Gun Interior View 5

4. Install Unit (Continued) Windows and doors can be heavy. Use safe lifting techniques and a reasonable number of people with enough strength to lift, carry and install window and door products to avoid injury and/or product damage. Side Jamb DO NOT set window unit directly on sill plate. Elevate unit on shims at side jambs. DO NOT set nails when using low density, insulating sheathing to prevent bending and cracking of Installation Flanges. Unit must be properly shimmed. Failure to do so could result in product damage. Provide a minimum clearance of 1/2 from top of brick/masonry to the bottom of any portion of sill. Failure to do so could result in product damage. Brick Veneer Sill Level Sill Plate Shims Wood Frame/Buck Construction Tape Measure Interior View 1/2 Shims Lift unit into rough opening. From interior, shim only under Side Jambs to level and center unit. For joined units, a shim must be placed under joining post(s). For Wood Frame/Buck Construction, nail upper corner of Installation Flange using a 1-3/4" roofing nail from the exterior. Recheck level. Measure diagonally across unit, upper left to lower right, and upper right to lower left corners. If measurements are within 1/8", unit is square. If unit is not square, adjust with shims. For Wood Frame/Buck Construction, fasten remaining corners. Level Shims Masonry Tape Measure Interior View 6

4. Install Window Unit (Continued) Measure across head, center, and sill of unit. Center dimension should match head and sill dimensions. Shim to straighten Side Jamb, if necessary, by inserting shims at midpoint behind the Side Jamb between unit frame and rough opening. For Wood Frame/Buck Construction, fasten unit to rough opening using 1-3/4 roofing nails through Installation Flange. Space nails every other hole. From the interior, fasten unit to rough opening using two (2) 1-1/4 (minimum) screws through each Jamb Clip. For Masonry Construction, fasten unit to rough opening using two (2) 1-1/4 (minimum) masonry screws through each Jamb Clip. Wood Frame/Buck Construction Tape Measure Installation Flange Exterior Views Tape Measure Masonry Construction Jamb Clip Jamb Clip (Bent into Position) Jamb Clip Wood Frame/Buck Construction Wood Frame/Buck Construction Masonry Construction 7

5. Apply Flashing Tape Installation Guide Unit must be properly flashed and sealed for protection against water and air infiltration. Use non-reflective flashings. Highly reflective flashing tapes can raise the surface temperature of the vinyl to the point where vinyl deformation and product damage may occur. Flashing Tape Head (Third) This instruction step depicts one of many options for proper flashing. Moisture infiltration problems in any type of building can be reduced by properly flashing and/ or sealing around all building openings, including windows and doors. Proper flashing under and around window and door openings can reduce moisture problems, but the performance of any building system depends upon the design and construction of the building system in its entirety, which should address local environment, climate, building codes and product and material limitations. The design and installation of flashing and sealing systems are the responsibility of the architect, contractor, installer, and/or the manufacturer of the building exterior specified for the project. Sill (First) Sides (Second) Exterior Views Apply flashing tape over Installation Flange at sill. Apply flashing tape over Installation Flange at sides, overlapping flashing tape at sill. Apply flashing tape over Installation Flange at head, overlapping flashing tape at sides. 8

6. Insulate and Seal Unit When insulating between unit's frame and rough opening or between units when joining, DO NOT overpack batt insulation or overfill with foam. Bowed jambs will result affecting product performance and/or proper operation of unit. A minimum space of 1/4" is required around exterior perimeter of unit between frame and siding. Masonry/Brick Veneer installations require a minimum 1/2" space along sill and 1/4" space around the remaining perimeter. Sill Cross Section Backer Rod Silicone Sealant Installation Guide Side Jamb Cross Section Backer Rod Silicone Sealant Insulate between frame, extension jambs, and rough opening on all sides. DO NOT overpack or overfill with insulation, bowed jambs may result. Apply backer rod and silicone sealant around exterior perimeter of window after siding (or other exterior finish) is applied. 7. Apply Extension Jambs See instruction guide included with extension jambs. Instructions are also available at www.andersenwindows.com Siding Masonry Exterior View 9

8. Attach Interior Casing (supplied by others) If optional Stool or Sill Extension Jambs are to be used, refer to their specific instruction guides available at your Andersen Dealer or at www.andersenwindows.com. Install on unit before Interior Casing. Side Jamb 1 Nail Casing When applying Interior Casing carefully read and follow below directions and illustrations. Failure to do so may result in damage to Sill and Jamb Liners. Fasten Interior Casing to sill using 3d (1-1/4 ) finish nails. Nail 1-5/8 below top of Sill Stop. Fasten Interior Casing to side jambs and head using 3d (1-1/4 ) finish nails. Nail 1 in from outside of Head and Side Stop. Set all nails to approximately 1/16" deep below wood surface. Apply wood filler to nail hole. Side Jamb Cross Section Sill 1-5/8 Finishing, Cleaning, and Maintenance Instructions DO NOT expose unfinished wood to high moisture conditions, excessive heat or humidity. Finish interior wood surfaces immediately after installation. Unfinished wood surfaces will discolor, deteriorate, and/or may bow and split. DO NOT stain or paint weatherstrip, silicone beads, vinyl, glass, or hardware. Acid solutions used to wash masonry will damage glass, fasteners, hardware, and metal flashing. Follow the acid solution manufacturer's instructions carefully. Protect and/or cover Andersen products during the cleaning process to prevent acid contact. If acid does come in contact with unit, immediately wash all surfaces with clean water. Sill Cross Section Casing Nail at 15 Angle INTERIOR FINISHING Read and follow finishing manufacturer s instructions and warnings on each container of finish material for priming, painting, staining, and varnishing. CLEANING Clean exterior frame, sash members, and insect screens using a mild detergent-and-water solution and a soft cloth or brush. DO NOT use abrasive cleaners or solutions containing corrosive solvents. For persistent dirt or grime, use a nonabrasive cleanser or a mixture of water and alcohol or ammonia. MAINTENANCE Immediately sand and refinish any interior wood that becomes stained or mildewed to prevent further discoloration and/or damage. For further information, contact your local Andersen dealer. Dealers can be found in the Yellow Pages under Windows. 10