DigiPoints Volume 1. Student Workbook. Module 2 Modem Overview

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Modem Overview Page 2.1 DigiPoints Volume 1 Module 2 Modem Overview Summary One of the potential advantages the cable telecommunications industry has is the ability to carry data signals at speeds significantly higher than what can be attained on telephony networks. This has the potential to be a valuable revenue source for our industry. It is important to build a foundation of knowledge about modems, modulation techniques, and the standards in place to provide these services. The data communications environment uses both switched and private line modems. Although similar in operations, there are differences. The cable modem will compete with both of these devices. It is important to build a foundation of knowledge about modems, modulation techniques, and the standards that are in place. Module Objectives Upon successful completion of this module, the student should be able to: Explain the differences between DTE and DCE. List the three basic tasks of a modem. Be able to categorize a modem in terms of switched or private line, synchronous or asynchronous, etc. Identify an RS-232 connector. Explain the steps involved in setting up a communications link between modems. Explain the purpose of the Hayes Command Set. Explain the difference between private line and switched modems. State and define the common features of private line modems. Describe how a digital termination differs from an analog termination. Describe the functions that the CSU and the DSU perform. Describe what a null modem does. Identify and describe four different modulation techniques. Explain the difference between QAM, 16 QAM, and 64 QAM signals. State four standards used on telephony modems to increase line speeds. Compare and contrast cable modems with telephony modems. Prerequisites Read, Chapter 1.

Modem Overview Page 2.2 From where does the word modem originate? What is a modem? What are modems used for?

Modem Overview Page 2.3 MODEM Converting Digital to Analog and Analog to Digital Computer - Digital Output - Modem - Analog - RJ 11 Output Jack What type of signal is being passed between the computer and the modem? What is the modem doing?

Modem Overview Page 2.4 Remote Connections Network What happens if the connection to the network is lost? What happens if the network fails? What happens if the computer has problems? What happens if the local access line to your home is severed?

Modem Overview Page 2.5 MODEM Computer Modem Communications Network Data Terminal Equipment (DTE) Data Communication Equipment (DCE) Layer 1, OSI Model, the Physical Layer What does the modem do? What is a DTE? Give an example.

Modem Overview Page 2.6 Modem: What does it do? Basic Tasks: Handle initial setup of the connection Convert machine s digital signals to signals appropriate for the network Send and receive information Other Tasks (for advanced modems): Protect network from harmful voltages from DTE Initiate and accept calls automatically Detect errors Identify and report equipment failures. Why is it important to electrically isolate the network from the equipment? What task can a sophisticated modem perform that will speed maintenance and repair?

Modem Overview Page 2.7 Describing a Modem Synchronous Asynchronous Analog Digital MODEM Switched Non-Switched Full Duplex Half Duplex If you were going to buy a modem for the PC you have sitting at home today, what adjectives would be used to describe it? How could it operate in a full duplex state with only 2 wires?

Modem Overview Page 2.8 How does it work: The Physical Connection? 1 13 14 25 RS - 232 Connector

Modem Overview Page 2.9 RS-232 Pin Connections PIN ABBR FUNCTION. 1 GND Protective Ground to frame 2 TXD Transmit data from DTE to DCE (modem receives) 3 RXD Transmit data from DCE to DTE (computer/terminal receives) 4 RTS DTE signals DCE it is ready to send data to DCE 5 CTS DCE signals DTE that DCE is ready to receive; it tells the DTE that it is clear to send to DCE 6 DSR Data Set (DCE modem) Ready. Modem indicates it is connected to the telephone line. 7 SG Signal Ground/common/signal common. This is the reference point to all other voltages on the interface. It is not a frame ground, although it may be connected to PIN 1 internally. 8 DCD Modem (DCE) tells the DTE that it is on-line, has Date Carrier Detect, and is prepared to receive data. 9 Positive DC test voltage 10 Negative DC test voltage 11 Equalizer mode 12 SI Modem (DCE) tells the DTE if the modem is high or low speed. SI = Speed Indicator 13 Secondary Clear to Send 14 Secondary Transmitted Data 15 DCE Transmitter Signal Element Timing 16 Secondary Receive Data 17 Receiver signal element timing 18 Divided clock receiver 19 Secondary Request to send 20 DTR DTE signals the DCE when it is in the Ready state. 21 Signal quality detector 22 RI Modem (DCE) tells the DTE that it has detected ringing voltage (Ring Indicator) 23 Data signal rate selector 24 DTE transmitter signal element timing 25 Busy

Modem Overview Page 2.10 Which pin is used to by the DTE to signal to the DCE that it is in the ready state? Which pin is used by the DCE to signal to the DTE that it is on-line, has data carrier detect, and is prepared to receive data? Which layer of the OSI Model is the RS-232 connector? Are there interfaces other than the RS-232 that use this connector?

Modem Overview Page 2.11 IBM 25 Pin RS- 232C PIN IBM 9 Pin RS- 232C Not Used 1 Carrier detect Transmit data 2 Received data Receive data 3 Transmit data Request to send 4 Data terminal ready Clear to send 5 Signal ground Data set ready 6 Data set ready Signal ground 7 Request to send Carrier detect 8 Clear to send + Transmit current 9 Ring indicator loop Not Used 10 Not Available - Transmit current 11 Not Available loop Not Used 12 to Not Available 17 + Receive current 18 Not Available loop Not Used 19 Not Available Data terminal ready 20 Not Available Not Used 21 Not Available Ring indicator 22 Not Available Not Used 23 & Not Available - Receive current loop 24 25 Not Available What is the difference between these two connectors?

Modem Overview Page 2.12 How does it work?? S S Dials T T S T answers and goes into data mode. T goes into off-hook [same thing] line back to S T S Modem at T connected and sends mark tone to S. This tells the S end modem that T is ready. Now the S modem goes into data mode. T S The S modem sends a mark tone to the modem at T. T S DATA IS NOW TRANSMITTED BETWEEN THE MODEMS AT S & T. T Where does the data come? What device controls the transmission of the data? How long does it take to complete the sequence of tasks setting up the connection?

Modem Overview Page 2.13 Partial Listing of the Hayes Command Set AT AT M1 AT S0=1 AT S7=30 AT DT tel no AT H0 AT L1 ATZ Alerts the modem to incoming commands This turns on a modem s speaker while dialing; M0 turns the speaker off; M2 leaves the speaker on all the time. Tells the modem to answer the phone on the first ring. S0 can be set from 0 (do not answer) to 255 rings (answer on the 255th ring) Tells the modem to attempt a handshake with the target modem for 30 seconds; if a connection cannot be made in this time frame, the modem will disconnect. S7=1 to 255 seconds (4.25 minutes) Enter ATDT and a telephone number; the modem will dial the target number. The D tells the modem to dial. The T indicates touch-tone Hangs the phone up disconnects the line. H1 picks the phone up Sets the speaker volume to low; L3 sets it to high; and L2 sets the volume between high and low. Tells the modem to reset itself

Modem Overview Page 2.14 Private Line Modems Company Q s Network Company X s Network How is a private network different from a dial-up network? How does a private network modem differ from a modem found on a dial-up network? Name some private networks of which you are aware?

Modem Overview Page 2.15 Private Line Modems Common Features MNP Error Control Diagnostics Loop Back Adaptive Line Rate Adaptive Inbound Rate Modem Sharing Signal Constellation Generator Reverse Channel Capability Network Management What is reverse channel capability? What is the advantage of having modems with the Adaptive Inbound Rate feature? Briefly describe the difference between diagnostics and network management? Are they mutually exclusive?

Modem Overview Page 2.16 1 T Null Modem DTE #1 DTE #2 3 Cross- R Connect R R 3 T 1 NULL MODEM When is a modem not a modem? How does the null modem actually work? Give an example of where a null modem might be used?

Modem Overview Page 2.17 Digital Terminations DSU and CSU Isolate and protect the network from harmful voltages and signals generated by customer equipment Equalize the line to enhance transmission properties Recover timing bits Transmit the bits in a method and format compatible with the network Generate and recognize control signals Provide diagnostics and loopback capabilities for testing and maintenance How does the digital modem differ from the analog modems discussed earlier? What is the difference between a DSU and a CSU?

Modem Overview Page 2.18 Modulation Techniques Frequency Amplitude Phase Multibit

Modem Overview Page 2.19 Frequency Modulation 1 0 1 1 What is the limiting factor with FM modulation?

Modem Overview Page 2.20 A m plitude M odulation 1 0 1 1 Why is a zero amplitude NOT used to represent a 0 bit?

Modem Overview Page 2.21 Phase M odulation 1 0 1 1

Modem Overview Page 2.22 DigiPoints Volume 1 Multibit Modulation QPSK -- Quadrature Phase Shift Keying 00 90 o 11 180 o 01 0 o 10 270 o VA 2.20 What does Shannon s Law state? How does this affect the frequency chosen for a particular medium? Why? What is multibit modulation and how does it work?

Modem Overview Page 2.23 Multibit Modulation QAM - Quadrature Amplitude Modulation Phase Angle (Degrees) Binary Number Amplitude 0 1 1100 0 2 1101 0 3 1110 0 4 1111 90 1 0100 90 2 0101 90 3 0110 90 4 0111 180 1 0000 180 2 0001 180 3 0010 180 4 0011 270 1 1000 270 2 1001 270 3 1010 270 4 1011

Modem Overview Page 2.24 Quadrature Amplitude Modulation Q Amplitude 0101 0111 1101 1111 0100 0110 1100 1110 I Amplitude 0001 0011 1001 1011 0000 0010 1000 1010 16QAM - 16 Possible Combinations of I and Q What would 64QAM look like? How many bits are in each state?

Modem Overview Page 2.25 What would 256QAM look like? How many bits are in each state? Increased Speeds Through New Standards V.32 - Speeds to 9,600 bps V.32bis - Speeds to 14,400 bps V.34 - Highest rates on copper V.42bis - Improves effective rate What is the advantage of using the V.42bis standard?

Modem Overview Page 2.26 Cablemodems Same modulation techniques - QPSK/QAM Higher speeds - 500 kbps to 4 Mbps today 44 Mbps possible Higher frequencies Standards What makes cable modems faster then dial-up telephony modems? Where do you find Digital Modulators?

Modem Overview Page 2.27 Study Questions 1. What is a modem? 2. What is the purpose of a modem? What does it allow the user to do? 3. Define the following terms: DTE DCE Asynchronous Synchronous Full Duplex Half Duplex DAA 4. What is the physical interface between the computer and the modem?

Modem Overview Page 2.28 5. What is the physical interface between the modem and the telephone line? 6. Explain why two PCs cannot be directly connected together to transfer information. What device is used to make it possible to effect a connection between two PCs? How does it do this? 7. What are the three basic modulation methods, and how do they work? 8. How do QAM and QPSK differ? 9. What is the purpose of the V.34 and V.42bis standards for telephony modems? 10. What is the major difference between the modulation techniques used for telephony modems and cable modems?

Modem Overview Page 2.29 11. Describe phase, frequency, and amplitude of a sine wave.