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2 0 1 8 C H U S C A W A CONVENTION & AWARDS GALA 23 November 2018 Crown Perth Opening Cocktail Sundowner 22nd November Strata Managers & Industry Professionals

PROGRAM Time Session Presenter Sponsored By 7:30-8:25am Registrations, Exhibition Hall and Coffee Carts 8:30-8:35am Open (in Exhibition Hall) Peter Rowsthorn Facilitator 8:35-8:45am President's Welcome SCA WA President 8:45-8:55am Special Welcome by John Carey MLA 8:55-9:00am Move into Conference Rooms 9:00-9:40am How did we get here? Sheryal Griggs With reforms looming, to fully understand where we are now it s important to reflect on where we have been. Hear from a panel of industry leaders who have well and truly been around the strata block. What lessons can be learned from our history? Life Member Beverley Grigo Life Member Peter Munday Strata Consultant 9:45-10:15am Promoting our Profession Peter Byrne Strata management is generally misunderstood, and strata managers often get a bad rap. What are the contributing factors to this and how can we, as individuals and as a collective help to shape a brighter future for our profession? Chief Operating Officer & Executive General Manager, Strata Services of PICA Group 10:15-10:40am Morning Tea in Exhibition Hall 10:45-11:30am Across Australia What does the strata industry look like in other major Australian cities? How do we compare and what could we learn from them? Hear from the Presidents of SCA NSW, Vic, Qld & ACT on their challenges and triumphs. Chris Duggan SCA (NSW) Julie McLean SCA (VIC) Simon Barnard SCA (QLD) Robert Craven SCA (ACT) Facilitated by SCA WA President 11:35-12:30pm Keynote Presentation Fit, Fast and Focused: That's Smart Work The drive to be more efficient and productive at work is doing you more harm than good! Working smarter is NOT working harder. Being fit, fast and focused is the key to being adaptable, flexible and creative in today s rapidly changing business environment. Dr. Jenny Brockis The Science of High-Performance Thinking

PROGRAM Time Session Presenter Sponsored By 12:30-1:25pm Lunch in Exhibition Hall 1:30-2:00pm Get Ready for Reform! After more than 20 years, strata reform is well and truly on the horizon. Are you prepared? How will the transition work? What are the key aspects for you to be aware of? Sean MacFarlane Landgate Mark Atkinson Atkinson Legal 2:05-3:00pm Keynote Presentation The Challenge of Change Among the key sources of change are government legislation, regulations, competitive forces, marketplace demands, technology, innovation, creativity and, yes digital disruptions. Gain a better understanding of the changing perceptions, expectations and demands of consumers and clients. Barry Urquhart Marketing Focus 3:00-3:15pm Afternoon Tea in Exhibition Hall 3:20-4:05pm Keynote Presentation The Future of Innovation In today s world, innovation is not just valuable it s essential. This stimulating session will show you the importance of engaging clients in innovation & change, and how to make time for innovation in a busy workplace. Leave with simple, practical techniques for generating ideas & taking action. Gihan Perera 4:10-4:25pm Prize Draws 4:25-4:30pm Closing Peter Rowsthorn - 2018 CHU SCA WA Convention Facilitator The 2018 CHU SCA WA Convention is proudly facilitated by Peter Rowsthorn. Peter is one of Australia's best stand-up comedians and an extremely skilled Master of Ceremonies. Peter is a high energy, fast paced stand-up comedian one minute and a measured character actor the next. He is best known as long-suffering husband and pants-man Brett Craig on Kath & Kim.

SPEAKERS Peter Byrne Peter is Group Chief Operating Officer and Executive General Manager, Strata Services of PICA Group. With extensive senior executive experience across banking and technology sectors, he has successfully transformed many marketing, sales and services functions in complex operating environments. Dr. Jenny Brockis Dr. Jenny Brockis is an expert in brain health and the science of high performance thinking. Passionate about all things brain she inspires her audience by translating neuroscience into simple practical tools that help people work smarter not harder. Sean MacFarlane Sean was admitted to practice in 1992 and joined Landgate in 2005. Specialising in strata and property law, Sean is now the Senior Lawyer at Landgate for Strata Reform and has been dedicated to reforming the Strata Titles Act 1985 (WA) for more than five and a half years. Mark Atkinson Mark is the Director of Atkinson Legal, WA's only specialist strata law firm. With over 22 years of experience in strata titles, Mark specialises in consulting, transactions, restructuring existing schemes, complex by-laws, compliance and risk management issues, and strata building defects litigation. Barry Urquhart Barry is a business strategist, consumer behaviour analyst, a top selling author and internationally respected keynote speaker. He is renowned for his strikingly accurate forecast in 2006 of the August 2008 onset of the Global Financial Crisis, and is a regular commentator of consumer issues on ABC and commercial radio. Barry has degrees in marketing, political science and sociology. Gihan Perera A futurist, author and consultant, Gihan has been working with business and thought leaders since 1997, helping with strategy for thriving in a fast-changing world. With a formal background in science, Gihan's interest is in people and how he can help them to become fit for the future, so they embrace change, act on opportunities and live happier lives.

PANELISTS Chris Duggan Chris is the joint Managing Director of the Bright & Duggan Group, owner operators of strata and facilities management brands across Australia. He is the current President of SCA (NSW), elected in 2016, and has been serving on the Board since 2012. Julie McLean Julie is a Director, Owners Corporation Manager & Trainer for Ace Body Corporate Consulting. Julie is the Immediate Past President of SCA (Vic) and has contributed invaluably to the Association over the last 13 years, with a focus on education at a national level for the last 5 years. Simon Barnard Simon is the Managing Director and Principle of Hartley s Body Corporate Management and in his 6th year as President of SCA (QLD). Simon has previously served on the SCA National Board and is engaged at an international level through many consultative groups and associations. Robert Craven Robert is the President of SCA (ACT), and a highly respected Strata Manager with over 6 years experience in the industry. Sitting on several Strata Community boards, he also supports the Canberra strata community as a Trainer, delivering the SCA A100 training program for Committees and Lot Owners. Beverley Grigo Beverley is a Director of Strata Asset Services, a family owned and operated strata management business. She has been actively involved in promoting the education and training of strata managers in WA for over 20 years. Beverley was made a Life Member of SCA WA in 2015 and is a Level 4 Fellow Strata Community Manager. Sheryal Griggs Sheryal has been in strata management since 1985 and was on the inaugural council of the then Strata Titles Institute of WA (STIWA), where she remained for 17 years and was President for 3 of those. She was made a Life Member of SCA WA in 2011 and is a Level 4 Fellow Strata Community Manager. Peter Munday Peter is a specialist consultant and trainer who provides advice and training in strata titles matters to real estate, property development, conveyancing and allied industries as well as to the general public of WA. Peter is a past chairman of the education and training committee and council member of STIWA. He is also a regular guest at CurtinFM to assist listeners on air with their strata title issues.

ACCOMMODATION Crown Towers Deluxe Room $300.00 Deluxe Room $325.00 (Includes breakfast for 1) Deluxe Room $350.00 (Includes breakfast for 2) Upgrades Premier King $60.00 Studio $110.00 Executive Club $310.00 Suite (excludes access to Crystal Club) Crown Metropol Luxe Room $280.00 Luxe Room $300.00 (Includes breakfast for 1) Luxe Room $320.00 (Includes breakfast for 2) Upgrades Luxe View Luxe King Spa Loft $30.00 $120.00 $500.00 Crown Promenade Superior Room $240.00 Superior Room $255.00 (Includes breakfast for 1) Superior Room $270.00 (Includes breakfast for 2) Upgrades Superior King Balcony Studio $50.00 $150.00 Suite $250.00 Book: To book your accommodation at the discounted accommodation rates, visit book.passkey.com/go/scaconference If you wish to contact the hotel direct, please ensure you use the code SCA Conference to receive the discounted accommodation rates. *Pricing available until 30 days prior to the event

2018 CHU SCA WA AWARDS GALA November 23 7 PM Crown Ballroom Celebrating Excellence Nominate your team or an individual