Chapter 3 Test Name: Date: Directions: Write the correct letter on the blank before each question. Objective 1: Explain the procedures for receiving emergency and nonemergency external communications. Objective 2: Describe the information required to dispatch emergency services. 1. Which of the following is a telecommunications system? (96) A. Public Safety Answering Point (PSAP) B. Personal Alert Safety System (PASS) C. Federal Communications Commission (FCC) D. National Fire Incident Reporting System (NFIRS) 2. Which of the following is a type of communications center equipment? (96-97) A. Pagers B. Televisions C. Two-way radio systems D. Public broadcast radios 3. Which of the following standards has the minimum requirements for receiving, processing, and dispatching emergency responders? (97) A. NFPA 72 B. NFPA 297 C. NFPA 1221 D. NFPA 2002 4. Which of the following is a type of public alerting system? (99) A. Direct-line telephone B. Dispatch transmission C. Two-way radio system D. Wired telegraph circuit box Oklahoma State University 3-1
5. Which of the following would be considered a nonemergency call? (99-100) A. Report of a wildland fire B. An appointment reminder C. Report of a car accident by survivor D. Medical emergency reported by a witness 6. Who is the contact person for nonemergency calls? (100) A. Safety Officer B. Supporting staff C. Telecommunicator D. Public Information Officer (PIO) 7. Which of the following BEST describes the action first taken after an alert to the station? (101) A. Recording of incident information B. Processing of postincident paperwork C. Dispatching of emergency services responders D. Training of emergency responders for annual certification 8. Which of the following methods may be used to confirm a dispatch transmission? (103) A. Telephone call to dispatch B. Keying the radio microphone C. Request for additional resources D. Pressing orange or red emergency button Objective 3: Describe the systems used for internal communications. 9. What communication category is defined as messages transmitted within the fire department? (103) A. Telecommunications B. Internal communications C. External communications D. On-scene communications Oklahoma State University 3-2
10. 11. 12. 13. 14. 15. Which of the following types of general knowledge is required for internal communications? (103) A. How a radio system works B. How a computer system works C. How a telephone system works D. How an electrical system works Which of the following have stable, powerful transmitters and interference-resistant receivers? (104) A. Trunked radios B. Two-way radios C. Base station radios D. Mobile or portable radios Which of the following travels between the transmitter and receiver in either analog or digital format? (105) A. Radio signal B. Signal transmission C. Fireground channel D. Trunked radio system Which of the following is a repeater system that uses two radio frequencies for communications? (106) A. Full B. Direct C. Simplex D. Half-duplex Which of the following has a radio frequency that is dedicated to a single function? (108) A. Simplex system B. Trunked system C. Conventional system D. Nonemergency system Which of the following regulates all radio communication in the United States? (109) A. Public Safety Answering Point (PSAP) B. Federal Communications Commission (FCC) C. National Fire Incident Reporting System (NFIRS) D. Emergency Service Specific Telecommunications Center Oklahoma State University 3-3
16. The use of ten-codes in radio transmissions was replaced when agencies began to adopt which of the following? (109) A. Incident Action Plan (IAP) B. Incident Command System (ICS) C. National Fire Protection Association (NFPA ) D. National Incident Management System (NIMS) Objective 4: Explain radio limitations that may impact internal communications. 17. 18. 19. Which of the following radio limitations can mean a receiver is near the limit of its transmission range? (110) A. Deadzones B. Ambient noise C. Static and broken messages D. Interference from computers Which of the following is designed by radio manufacturers to filter out interference? (111) A. Electric motors B. Cellular phones C. High-quality repeater systems D. High-voltage transmission lines Which of the following is an example of how to avoid ambient noise? (112) A. Using clear text B. Moving out of the wind C. Avoiding the use of radios D. Removing PPE to use as a shield Oklahoma State University 3-4
Objective 5: Describe radio procedures used for internal communications. 20. 21. 22. 23. Units or individuals must in every transmission as outlined in the local radio protocols. (112) A. use filler phrases B. repeat themselves C. identify themselves D. use overemphasized speech Which of the following is the MOST accurate rule to control communications? (112) A. Calls are distributed and given different channels. B. Firefighters should speak directly into the microphone after pressing key. C. Only the fire chief and Incident Commander identify themselves in every transmission. D. Receiver must acknowledge every message by repeating essence of the message to sender. Which of the following is a guideline to ensure a message is heard and understood? (114) A. Use expressive speech B. Use pauses between words C. Use a moderate rate of speaking D. Use vocal quality that is very loud Which of the following is a radio communications best practice? (115) A. Speak with a loud, controlled, clear voice B. Place radio as close to PASS device as possible C. Lay microphone in seat of vehicle for easy access D. Position antennae horizontally for best transmission Oklahoma State University 3-5