Empowering Helsinki City Residents - the importance of libraries in everyday life

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Empowering Helsinki City Residents - the importance of libraries in everyday life Maija Berndtson Library Director Helsinki City Library Central Library for Public Libraries September 5, 2011

Republic of Finland - Capital: Helsinki (app. 1 mill. people live in the Helsinki Metropolitan area) - Population: 5,3 million - Area: 338,145 km2 of which 10% is water and over 70% covered with forest - The maximun length is 1160 km and the maximun width is 540 km - Neighbour of Sweden, Norway, Russia and the Baltic States - Currency: Euro / EUR, - Language: Finnish 93%, Swedish 6%, Sami (about 1700 people)

The vision for Helsinki Region The Helsinki Region is a dynamic world-class centre for business and innovation. Its high-quality services, arts and science, creativity and adaptability promote the prosperity of its citizens and bring benefits to all of Finland. The Metropolitan Area is being developed as a unified region close to nature where it is good to live, learn, work and do business

Educated and wired citizens Education: - 78 % of the population aged 25 to 64 have upper secondary or tertiary education - 35 % have university or other tertiary qualifications (the highest percentage in the EU countries) Wired: - 87 % of Finnish households own a personal computer and 77 % broadband - 99 % of households have cell phones of which 26 % are smartphones

The Ubiquitous Society Connects everyone and everything. Easy connection to networks anytime, anywhere, by anything and anyone. A society where ICT will be everywhere in daily life and can easily be used. Person to Person plus Person to Goods, and Goods to Goods. In every aspect, communication will play an even more important role. Creation of vitality of the individual, vitalize the society. Based on users viewpoints. Close to the user. Users can be suppliers too, prosumers.

Library

What is the new library? If this is the new library accessible everywhere, why would you need the traditional library?

Helsinki City Library 2010 588 600 inhabitants 36 libraries 1,9 million library items 9,2 million loans 15,6 loans / inhabitant 6,4 million physical visits 11 visits / inhabitant 6,8 million virtual visits Budget 35 million, 61 /inhabitant

Helsinki City Library is The Home Library for Citizens in Helsinki HelMet-library (Helsinki Metropolitan Area: Helsinki, Espoo, Vantaa, Kauniainen, 1 million people) A Central Library for Public Libraries Multilingual Library Libraries.fi

Tje THE FINNISH LIBRARY NETWORK Central Library for Public Libraries. Multilingual Library. (Helsinki City Library) MUNICIPAL LIBRARIES = PUBLIC LIBRARIES Provincial Libraries (18 municipal libraries excl. Åland) THE NATIONAL LIBRARY LIBRARIES IN POLYTECHNICS. EDUCATIONAL INSTITUTIONS AND SCHOOLS THE FINNISH LIBRARY FOR VISUALLY IMPAIRED (the state library) THE FINNISH LIBRARY NETWORK SPECIAL LIBRARIES LIBRARIES OF UNIVERSITIES LIBARIES OF RESEARCH INSTITUTES THE NATIONAL REPOSITORY LIBRARY (the state library in Kuopio)

The National Digital Library of Finland The priorities of the project are: The creation of a joint public interface for the materials and services of libraries, archives and museums The digitisation of key materials of libraries, archives and museums, making them available through the public interface The development of a long-term preservation (LTP) solution for digital cultural heritage materials Competence development

Helsinki City Library Loans, Visits, and Web Visits (millions) 11.0 10.0 9.0 8.0 7.0 6.0 5.0 4.0 3.0 2.0 1.0 0.0 1990 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Loans 6.0 8.8 9.0 8.9 8.6 9.0 9.2 9.3 9.9 10.0 10.2 10.1 9.6 9.6 9.4 9.3 9.2 Visits 3.7 6.4 6.5 6.6 6.7 7.1 7.2 7.3 7.7 7.1 7.0 6.6 6.3 6.4 6.4 6.5 6.4 Web Visits 0.0 0.0 0.2 0.3 0.5 0.8 1.4 1.9 1.8 3.5 4.5 5.0 6.2 6.4 6.6 6.9 6.8 11.0 10.0 9.0 8.0 7.0 6.0 5.0 4.0 3.0 2.0 1.0 0.0

Library 10 in a nutshell Opened April 1, 2005 Open 78 h/wk Customers 2 000/day Collection 63 000 Recorded works 47 000 Workstations 40 Public space 800 m² A Combination of Music and Information Technology

Urban Office in Meetingpoint open for all Modern equipment, free work and business negotiation place Skype calls, scanners, headsets, printing, WLAN-N wireless, web cams for loan, chargers

Meetingpoint in a nutshell Guidance for electronic services and communication Co-operative with public and private sectors Urban Office Laptop services for seniors

Helsinki City Library Vision 2005 - The boundless library a source of enlightenment and inspiration throughout your life.

The Access To Learning Award 2000 Libraries are the intellectual infrastructure of a country. They are as important as a city s physical infrastructure and deserve as much investment as our roads and bridges. We applaud Helsinki City Library for its commitment and investment, and see it as a model for other countries seeking to make libraries and public access to digital information a priority Patty Stonesifer, Co-chair and President of the Bill & Melinda Gates Foundation

Paradigm shift

The New Central Library in Helsinki - Facts A hub of knowledge, skills and stories 5,000 visitors a day 1.5 million visitors a year Extensive selection of items to borrow Events and guidance 10,000 m² of the library of the future Open public space, free for all Open 24/7 part of it Every day something new Construction cost about 69,9 million Euros

The Central Library developing the city center for citizens and for those who visit Helsinki

The New Central Library, 10 000 m² Orientation, 490 m² Service point for circulation, 440 m² Events, 1740 m² Meeting, 1050 m² Learning, 2100 m² Doing, 2200 m² Staff, 1360 m² Maintenance, 620 m²

World of thrills, frills and adventure Lobby, lounge, creative office, oasis, silent areas, exhibitions spaces, Suomiexperience, studysauna, studios, auditorium, cinema, wintergarde n, meeting rooms, free speaker s corner, brainstorm, play room, family space, space for young people, restaurants, cafés, shops, market, gallery

Central Library project Showing the way from classics to to the digital universe New information search, participation and knowledge creation practices Development of new information aggregation business models Management process, outsourcing to be designed Incubating the knowledge creating information society New funding models: public-private partnerships Multiscientific and multicultural laboratory of change Open learning living lab in the center of the metropolitan area

Drivers of library development Interactive communal Information in digital format Active customer community Open learning environment 3D virtual artefacts Passive customer Linear published information Technology s critical mass Data procedures Borrowing and information services Education Meeting place Meeting technology Communications Refinement of open communal civic information Database and semantic ontology services Information and exhibition centre Digital media Electronic and hybrid books Literature, magazines and collections 1985 1990 1995 2000 2005 2010 2015 2020 Games and intelligent everyday digital content Metainformation Copyright Helsinki City Library

Creating values Drivers of library development Thinking and problem-solving skills Working skills Skills to master working tools Skills of active citizenship Library as a passive Interaction subject: and collaboration Separate libraries as data resources Prevention of social exclusion Democratic agent Development of social capital IT and telecommunication Building and strengthening the structures, processes and networks of the information society: Digital media and the internet Development of the value network and ecosystem of libraries Interactive IT Library as an active agent: Citizens as active and informed agents and as intelligent communities Exploratory learning and interactive communication as drivers of development Value-adding communities Web 2.0 methods of participatory economy 1980 1985 1990 1995 2000 2005 2010 2015 2020 Copyright Helsinki City Library

The strength of the library Customer is the doer Service is based on the customer s needs Creative milieu for everyone Every performance is unique and individual Personal guidance face to face

Fantasy is more important than knowledge. Logic will take you from A to B but imagination takes you anywhere. Albert Einstein, 1879-1955

Central Library 2017 www.keskustakirjasto.fi