EU businesses go digital: Opportunities, outcomes and uptake

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Digital Transformation Scoreboard 2018 EU businesses go digital: Opportunities, outcomes and uptake February 2018 Internal Market, Industry, Entrepreneurship and SMEs

Executive summary Conditions and outcomes of digital transformation With respect to the national indicators analysis carried out in the previous Digital Transformation Scoreboard, more Member States perform considerably above the EU-28 average in terms of digital technology integration. Nevertheless, improvements are necessary for eastern and southern Member States, which still lag behind. In comparison to 2016, Scandinavian and western European economies still dominate the top positions (DTEI/DTII). Nevertheless, it is encouraging to observe the progress of countries in lower positions. The Netherlands, Finland, Sweden, Belgium, and Luxembourg are leading the way in terms of conditions enabling digital transformation (DTEI). Significant progress has been made across the EU in entrepreneurial culture, supply and demand of skills and investments and access to finance. The comparison between the Digital Technology Integration Index (DTII) scores across Member States shows that the three highest-scoring economies are Denmark, Ireland, and Finland. Digital Technology Integration Index (DTII) and Digital Transformation Enablers Index (DTEI) (EU-28 average ) European Union (28 countries) Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden United Kingdom Digital Technology Integration Index (DTII) * 100 100 49,2 59,9 46,5 57,9 68,8 62,4 45,6 52,6 43,4 64,9 66,1 65,8 59,3 56,8 58,7 58,0 60,4 57,3 63,5 50,8 36,7 50,3 41,2 49,6 52,9 25,4 36,8 43,1 31,3 34,4 14,8 Digital Transformation Enablers Index (DTEI) 33,8 30,7 44,9 50,5 25,2 22,2 36,0 39,9 32,0 40,6 42,7 34,6 40,0 * Integration of Digital Technologies Based on scores from section 4 of the DESI (Digital Economy and Society Index 2017) on the Integration of Digital Technology 49,7 48,7 61,6 59,9 58,5 56,4 62,1 67,7 67,7 73,7 72,3 79,0 81,6 77,7 Digital transformation in selected industries The 2018 survey shows that the pace of digital adoption differs significantly across the two industries studied. Both the food and the construction industries have different needs, and digital adoption depends greatly on these needs. 57% of the companies surveyed believe that they have the necessary skills to adopt new digital technologies. 27% of European businesses in the food industry and 10.7% of those in construction have appointed a Chief Digital Officer. More than 70% of the companies surveyed indicate to have invested in digital technologies to improve production processes.

Digital pulse Using media analytics to assess the uptake of Industry 4.0 technologies These results are based on a Digital Intelligence Platform which measures the digital pulse of the interest and acceptance levels of the technologies in EU Member states. Quantitative analysis enabled the frequency of mentions and the net sentiment for each of the six technologies to be analysed over the course of 2017, and the results were aggregated by week. Cybersecurity, Blockchain technology and artificial intelligence are the three most popular technologies and technological solutions on online media channels in 2017. In 2017, the most digitally aware European countries were the UK, Spain, Denmark, and Luxembourg. Popularity of digital technologies in online media 15% 6% 6% 2% Cybersecurity Blockchain Artificial Intelligence Digital transformation policies In the policy landscape of European countries, digital transformation policies take different shapes. Next to initiatives directly targeting the digitisation of industry, EU Member States have also set up other types of initiatives, such as strategies for the development of information society and innovation programmes, that are closely intertwined with their national digital growth strategy. The development of national initiatives for digitising industry is an important element of the European Platform of National Initiatives on Digitising Industry which is at the core of the Digitising European Industry strategy, and a forum to identify challenges that need to be addressed at EU level, share experiences and best practices, trigger collaboration, boost coinvestments and explore common approaches to regulation, skills and jobs. The platform comprises fifteen national initiatives for digitising industry, with further initiatives under preparation. On the basis of desk research and interviews, the DTM analysed a total of 19 national digital transformation policies and programmes. The main results of the analysis include: These policies have common goals but differ in many aspects e.g. policy design, funding approach, financial size and implementation strategies. Stakeholders from industry and research played an important role. These policies focus equally on the development of new technologies and on the deployment and use in industry of existing technologies. 17% 54% Autonomous Driving Robotics 5G National digital transformation policies and programmes Example: The digital pulse for artificial intelligence Volume of discussions about AI in 2017 (EU-28): The trend in the volume of discussions about AI marginally increased during the period. This trend shows three distinguishable peaks that are likely to correspond to the excitement around NASA s Kepler space telescope, which analysed thousands of exoplanets using machine-learning technologies, and ultimately helped to discover a new exoplanet in December 2017. Development of AI sentiment in 2017 (EU-28): The general perception of artificial intelligence is positive and optimistic, with significant positive growth since September 17. Frequency of observation 2,00 1,50 1,00 0,50 0,00-0,50 Volume Sentiment

Framework of the Digital Transformation Scoreboard The Digital Transformation Scoreboard (DTS) is part of the Digital Transformation Monitor (DTM) which aims to contribute to the knowledge base on the state of play and evolution of digital transformation in Europe. The DTM offers an insight into statistics and initiatives to support digital transformation, as well as reports on key industrial and technological opportunities, challenges and policy initiatives related to digital transformation.

Overview DTM reports Sector Automotive Aerospace & aeronautic Housing Adoption of novel technologies across the automotive value chain The race for automotive data: Digital platforms versus automotive manufacturers Autonomous cars: The future of the automotive industry Food processing Smart vineyard: management and decision making support for wine producers Connected livestock Drones in agriculture Industry 4.0 in Aeronautics: 3D/Design applications Inflight entertainment and communication: Technologies and market Big Data in Earth Observation Low-Earth Orbit satellites: Spectrum access Mechanical engineering Digitising mechanical engineering: Leveraging the potential of the cloud and data Smart Building: Energy efficiency application Secure access control Smart ID Management for building access Energy harvesting to power the rise of the Internet of Things Smart Home: Technologies with a standard battle Healthcare and pharmaceutical Uptake of digital solutions in the healthcare industry Technology The disruptive nature of 3D printing The Internet of Things: Reshaping the sport industry The rise of Virtual personal assistant Autonomous cars: A big opportunity for European industry Mobile and mobility: New opportunities to improve customer engagement. Industry 4.0 in agriculture: Focus on IoT aspects Interactive Policy Seminar on AI Harnessing the economic benefits of AI USA-China-EU plans for AI: where do we stand? Industry 4.0 in Aeronautics: IoT applications Biometric technologies Blockchain Augmented and virtual reality Challenges Bring your own device (BYOD): A major security concern Big data: A complex and evolving regulatory framework Policy Cities & regions Trento: Building on past achievements Tallinn: A city of the future Cote d Azur: Anchoring its leading position Lisbon s engines for growth Hamburg: Capitalising on its entrepreneurs Espoo as a digital launch pad Bristol: the world s first open city Rejuvenating Barcelona with digital technologies New York City: The world's fastest growing startup technology center Turning Luxembourg into a digital nation Lund: The city of ideas Łódzkie: A region specialised in ICT Amsterdam s collaborative economy

Key results from the DTM survey 2018 A recognised yet untapped opportunity in the food and construction industries 89.3% of respondents state that they are fully aware of the new prospects brought about by the digital revolution 46% of companies investing in digital technologies have seen an increase in their annual turnover over the last three years following the adoption of technology 35% of respondents have adopted at least two of the nine key digital technologies Low adoption rate of the nine key technologies in the two surveyed industries 32 Social media 31% Big data & data analytics 24% Cloud technology 23% Internet of Things 20% Mobile services 18% Robotic and automated machinery 16% Cybersecurity solutions 14% 3D printing 5% Artificial intelligence 5% Industry characteristics 32.6% of respondents in the construction industry think that the availability of novel technologies poses an operational risk for their company 85,7% of respondents in the construction sector have integrated digital technologies into their innovation strategy 48% of respondents in the food sector that have adopted digital technologies have experienced up to 20% increases in productivity gains over the last three years 27% of respondents in the food sector have appointed a Chief Digital Officer Source: Digital Transformation Scoreboard survey 2018 (n=120) Disclaimer: the views expressed in this publication, as well as the information included in it, do not necessarily reflect the opinion or position of the European Commission and in no way commit the institution.