Customer Feedback Summary Of 58 customers surveyed, 45 responded Likely to Recommend 98% Problem Resolution 98% Professional & Organized 100% Quality Of Materials 98% Communication 98% Clean & Safe 98% Recent Reviews & Published Comments Aug 08, 2018 Apr 24, 2018 D.W.A. St. Albert, AB Mar 29, 2018 Initial planning was outstanding. They listened to what we needed the space to be and created a plan that gave us everything we wanted (and more). When unexpected issues arose, Peak came up with solutions quickly and effectively. Chris and Wes are calm professional trades people with good problem solving skills It was a pleasant experience, they were very enjoyable to work with. ; St. Albert, AB; Hi Dave & Anna Thank you taking the time to do the survey, it really is appreciated. Page 1 of 9 report. Visit more about.
Feb 12, 2018 Feb 12, 2018 Feb 12, 2018 Maureen M. Feb 12, 2018 We did not research other improvement companies. We met Rick from Peak at the home show and we liked them so much we just completed our renovations with Peak Improvements, and we were NOT sorry. It could have gone so wrong, given the stories you hear, but it turned out very well us, as we are thrilled... They did not fall short of our expectations in any way. In fact, in all areas they exceeded our expectations. There was open communication. We were given updates to the project and all our questions were answered quickly and to our satisfaction. We did not do our kitchen. That is a project a few years down the road. We will definitely have Peak Improvements do the work. We are completely satisfied with our Peak project. In fact, the result has exceeded our expectations. We highly recommend Peak Improvements. ; St. Albert, AB; Page 2 of 9 report. Visit more about.
Ean B. Jan 02, 2018 D.C.V. Nov 24, 2017 Jul 12, 2017 We couldn't be happier with our main floor renovation project! We were extremely impressed by Peak's contract negotiation process; everything is clearly laid out bee the work begins. Our designer - Gail Impsey - was extremely helpful. She came to our home with samples and talked us through all... Thank you Ean & Bj taking the time to comment about your experience with Peak Improvements. We will be sure to pass on your kind comments to Gail & Claude. We are always looking ways our company can improve, and we understand communication is a top priority. We recently (October 2017) completed a major renovation with Peak Improvements. We are delighted with the end product! Our 8-week project was completed on time and on budget. Rick, Chris, Gail and Paul and the subcontractors they brought in were professional and tidy. The project started with a collaborative... The communication with the project manager Wess was good. He was able to resolve issues quite efficiently. Also the office staff were always polite and knowledgeable. ; St. Albert, AB; Page 3 of 9 report. Visit more about.
Ian M. Jul 12, 2017 Dec 29, 2016 Alexandra J. Dec 29, 2016 Our project manager Wess was very good. Thank you, Ian, your feedback about your recent experience with Peak Improvements Ltd. Along with quality workmanship, we value having successful working relationships with our clients and open communication. We look ward to working with you on your next renovation project. We hope you recommend Peak Improvements Ltd to your friends and family any of their home remodelling needs. I was very satisfied with the people, they were very friendly, accommodating, and professional. was absolutely amazing to work with. They communicated clearly and were very respectful. Thank you, Alexandra, taking the time to comment about your recent experience with Peak Improvements Ltd. Having successful projects with quality workmanship and clear communication is what we value. We appreciate your feedback and look ward to working with you again on your next home renovation project! ; St. Albert, AB; Page 4 of 9 report. Visit more about.
Dec 14, 2016 Deborah M. Dec 14, 2016 Dec 06, 2016 Nov 17, 2016 In several areas, they made the extra eft to make the project work out well. Wes MacQueen, the Project Manager, is a careful worker and as such whatever he personally handled was super well done. Peak Improvements worked very hard to ensure I was a happy customer. Thank you, Deborah, taking the time to comment about your experience with Peak Improvements Ltd, we value your feedback! Our goal is to ensure our clients receive the quality of workmanship and customer service that they deserve! We look ward to working with you again on your next home renovation project. I was particularly impressed by the communication process. I always knew what was going on.they were also exceptionally tidy! Everyone we dealt with was great. Wes and Braden who were our construction crew were great to have around,always willing to stop and answer any questions we had. ; St. Albert, AB; Page 5 of 9 report. Visit more about.
Lynn J. Nov 17, 2016 Nov 11, 2016 Brian F. Nov 01, 2016 All of the staff at Peak were great to work with. Thank you, Lynn & Lois, taking the time to comment about your experience with Peak Improvements Ltd, we value your feedback! We strive to have successful projects with quality materials and hope that you can recommend us to your friends and relatives. We look ward to working with you again on your next home renovation project. The workers and people coming to my house were professional and respectful. My children and I felt comtable and at ease with the people in our home. They were great at keeping us inmed in a layman friendly way. in the end a quality product that my family and I will be able to enjoy years to come. Thank you, Brian & Lyndell, taking the time to comment about your experience with Peak Improvements Ltd, we value your feedback! We strive to have successful projects with quality materials and hope that you can recommend us to your friends and relatives. We look ward to working with you again on your next home renovation project. ; St. Albert, AB; Page 6 of 9 report. Visit more about.
Oct 26, 2016 Oct 26, 2016 Kathleen H. Oct 26, 2016 Oct 08, 2016 Peak Improvements is a company that pays attention to detail, not just in the construction process but in the way in which they relate to the client All areas. Primarily because of the staff. Each person I dealt with was professional and seemed to really enjoy what they were doing. They made the whole process a pleasant one. Great Company to work with! Professional, always available to answer any questions or concerns. Very meticulous about their workmanship. They take pride in their work and it shows in the final result. Highly Recommended!!! Thank you, Kathleen & Terry, taking the time to comment about your experience with Peak Improvements Ltd, we value your feedback! We strive to have successful projects with quality materials and hope that you can recommend us to your friends and relatives. We look ward to working with you again on your next home renovation project. The whole crew has been excellent. It is a pleasure to deal with Rick and Chris. We were on vacation when the bulk of the work was done but the deck looks great and the yard was clean and free of debris. Wes is courteous, professional and does great work. ; St. Albert, AB; Page 7 of 9 report. Visit more about.
Laura M. Sep 21, 2016 Sep 20, 2016 Carol O. Ed, AB Sep 20, 2016 Peak Improvements were good communicators, delivered on time and on budget. I will call them again. Thank you, Laura, writing such a wonderful review about your experience with Peak Improvements Ltd! We are pleased to hear that your project was completed on time and within budget, those are important factors with home renovations. Keep us in mind all your family and friend's future renovation needs! I was very satisfied with the Construction Site Manager - Wes. He had an "eye detail" and corrected the small imperfections. He communicated well, arrived at the agreed upon times (or called to let me know), was always in a good mood, and worked well with the tradesmen. Also Brandon - good worker... I was very satisfied with the renovations done by Peak Improvement. The work was completed within the agreed upon time and at the agreed cost. Thank you, Carol, writing such a wonderful review about your experience with Peak Improvements Ltd! We are pleased to hear that your project was completed on time and at the agreed cost, those are important factors with home renovations. Keep us in mind all your family and friend's future renovation needs! ; St. Albert, AB; Page 8 of 9 report. Visit more about.
Jun 23, 2016 Lynn M. Jun 23, 2016 Kristy H. Jun 21, 2016 Carrie and Rick were great! I really enjoyed them! They were kind and professional! The quality of work is really good! Thank you, Lynn & Brian, taking the time to comment about your experience with Peak Improvements Ltd, we value your feedback! We strive to have successful projects with quality materials and hope that you can recommend us to your friends and relatives. We look ward to working with you again on your next home renovation project. I have used Peak Improvements two renovations. Their work is exceptional. We were very happy with their adherance to agreed work and timelines. No surprises. I have recommended them and will continue to do so. Thank you Kristy, writing such a wonderful review about your experience with Peak Improvements Ltd! We are pleased to hear that your project was completed on time and at the agreed cost, those are important factors with home renovations. Thank you continuing to recommend Peak Improvements Ltd all your family and friend's future renovation needs. ; St. Albert, AB; Page 9 of 9 report. Visit more about.