STEP BY STEP INSTALLATION INSTRUCTIONS DualView Honeycomb Shades Cordless Control smithandnoble.com 800.248.8888
Table of Contents Everything You Need Step 1 - Getting Started...3 Overview - Standard Cordless...4 Step 2 - Mounting the Brackets-Inside & Outside... 5-6 Step 2 - Spacer Block...6 Step 2 - Extension Brackets...6 A Smooth Set-Up We want you to love your new window coverings and that includes having a smooth installation experience. If you encounter any difficulties or questions, please reach out to us for help. It s why we re here. Call us at 800.248.8888 or visit www.smithandnoble.com/knowhow for more info on installation. We recommend you hold on to all packaging until your window coverings are fully installed. Should something go wrong (we strongly doubt it), we want any potential returns to be a painless as possible. Step 2 - Side Mount Brackets...6 Step 3 - Hanging the Shade...7 Step 4 - Operating the Shade...8 Step 4 - Removing the Shade...8 Step 4 - Expandable Pole...8 Level the Bottom Rail......................................... 9 Hold Down Brackets (Optional)................................ 9 Troubleshooting...10 Care & Cleaning...Back Cover Safety...Back Cover Warranty...Back Cover Customer Service Hours Monday Friday: 6am 7pm PT Saturday Sunday: 7am 4pm PT smithandnoble.com 1 smithandnoble.com 800.248.8888 2
Step 1 Parts & Tools Overview Getting Started First, make sure you have all the parts and tools required to install your shades. ALL THE HARDWARE YOU LL NEED: Pencil, screwdriver, ¼ nut driver, level, and a drill with a 7 64 drill bit. Then find wooden studs where you ll want to attach the brackets; if you need to mount your shades to wallboard or plaster, use a secure fastener designed for hollow wall applications. For metal surfaces, pre-drill holes and use the included screws. For concrete, stone, brick, or tile surfaces, use a masonry drill and appropriate plugs, anchors, or screws. HEADRAIL Cordless SHEER PLEATED SECTION It s important when selecting a fastener to make sure it s designed to support the weight of the shade. Follow the fastener manufacturer s instruction from there on out. MIDDLE RAIL HANDLES SCREWS STANDARD S HONEYCOMB SECTION POWER DRILL (NOT INCLUDED) EXTENSION (OPTIONAL) LEVEL (NOT INCLUDED) HOLD DOWN (OPTIONAL) SCREW DRIVER & PENCIL (NOT INCLUDED) SPACER BLOCKS (OPTIONAL) 3 smithandnoble.com 800.248.8888 4
Step 2 Mounting Brackets Step 2 Mounting Brackets Shades are shipped with the required number of brackets for proper installation. End brackets should be located approximately 2 1 2" from either end. Depending on the width of the shade, additional brackets may be necessary, evenly spaced between the two end brackets. QTY SHADE WIDTH 2 up to 40" 3 40 72" 4 72 84" 5 84 114" MOUNTING DEPTH SPACER BLOCK Outside Mount with Spacer Block (optional) Make sure that the brackets are level and aligned with the spacer blocks. Attach using the screws that were provided in the package with the spacers. Screws should be long enough to secure the bracket to the mounting surface. MINIMUM 3 4" FLUSH MOUNT 2 1 8" Spacer blocks will project the bracket 3 8". Inside or Ceiling Mount Hold the shade inside the window frame so that the front edge of the shade and the front edge of the window line up. Don t forget to keep it centered (you ll want the spaces between the ends of the headrail and window edges to be equal). End brackets should be located 2 1 2" in from each end. Attach the brackets flat against the 2 1 2" MOUNTING EXTENSION 2" minimum surface required 23 3 8" NUT BOLT Extension Bracket (optional) Optional Extension Brackets are used to project the back of the shade up to 2 3 8" from the mounting surface. Attach the Installation Bracket to the Extension Bracket with the nut and bolt provided. top window sill frame. Use the top two bracket holes. Outside or Wall Mount Side Mount with Extension Brackets (optional) First, hold the shade above the window so that it s perfectly centered. Using a pencil, mark where the ends of the headrail hit the window frame or wall. (NOTES on accuracy: brackets should be evenly spaced, level with one another, MOUNTING 7 8" min. EXTENSION NUT Measure from window sill up to desired mounting position on each side of the window frame. Mark position. Mount Extension Brackets on each side of window frame as shown. and not too close to the headrail s edges and operating mechanism.) Next, using the screws provided, mount the brackets to the window trim or wall above the window using the provided screws. Use the rear bracket BOLT MOUNTING Make sure to confirm that headrail will sit perfectly level. Once Extension Brackets are installed and properly positioned, attach the mounting brackets using the nuts and bolts provided. holes. The bracket requires a minimum surface of 7 8" high. 5 smithandnoble.com 800.248.8888 6
Step 3 Hanging the Shade Step 4 Operating the Shade Hanging the Shade First, lower the middle and bottom rail about an inch. This will keep the fabric from getting caught between the brackets and the headrail. Position the headrail with the front lip (A) resting on the top hooks of all the brackets. Make sure that no fabric is pinched between the brackets and the headrail. Push the bottom of the headrail firmly upwards and toward the window until the groove at the bottom of the headrail snaps into place, (B) as shown. (A) Push up and toward the window (B) Operating the Shade To lower the shade, pull down on the handle(s) which are secured to the middle or bottom rail. To raise the shade, raise the middle rail, then raise the bottom rail at a moderate to slow steady speed. The shade will hold at any position when the middle or bottom handle is released. Use handle when raising and lowering shade for better support and smoother operation. Shades wider than 42" will automaticallly come with two handles. Removing the Shade To remove a shade, insert a screw-driver between the headrail and the bottom back of the bracket (tab which extends Insert screwdriver here and gently pry out slightly from each bracket). Gently pry the screwdriver to release the bracket from the headrail. Take care not to damage the painted finish of the headrail. As you release the brackets, support the headrail to keep it from falling. Lower the shade Raise the shade Hard to Reach Operation Expandable Pole For hard to reach Cordless shades use expandable pole to raise and lower shades. To Lower the shade, Insert the hook into the slot on the handle and pull gently. To Raise the shade simply center the poles end under the bottom rail. 7 smithandnoble.com 800.248.8888 8
Leveling the Bottom Rail & Hold Down Bracket Troubleshooting Level the Bottom Rail Troubleshooting DualView Shades use a system that allows easy leveling of the bottom rail. It is designed to make slight adjustments (Less than 1") to level the moving rails ADJUSTMENT SCREWS Problem 1. Cordless Shade is unlevel when raised. Solution Cause: Vigorously running the shade up and down can temporarily cause rail to rest unlevel. of your shade. It is not designed to make length adjustments. Use a flat head screwdriver or a coin (a Repair: Pull the shade down to the full drop then raise at a moderate to slow pace to the top. quarter works best) to turn the adjustment screw in the bottom rail to raise or lower that side of the bottom rail. One quarter turn of the screw will move the bottom rail up or down approximately 1 4". Over-turning the adjustment screw (more than 1" of adjustment) can cause the cord to tangle or wedge inside the rail. The screw should turn easily - Do Not Force. 2. Shade will not stay down (Also see Leveling the Bottom Rail on pg 9) Cause: Because the shade was fabricated primarily in the closed position, the fabric may want to spring up. Repair: With clean hands, gently pull down on the section of shade to relax the pleats. Repeat with another section of pleats until the fabric is sufficiently relaxed. Do not tightly stack the shade for 24 hours. NOTE: If these suggestions don t work, then please give us a call or visit our website. Hold Down Bracket (optional) Optional Hold Down Brackets are mounted with the supplied screws. With the shade at its proper drop position, place the pin of each Hold Down bracket into the hole in each End Cap and make sure the pins are level and aligned. Mark the screw holes with a pencil. Raise the shade, then screw the Hold Down Bracket into the mounting surface. 9 smithandnoble.com 800.248.8888 10
Care & Cleaning /Safety Care & Cleaning Occasional light vacuuming with a soft bristle attachment or gentle feather dusting is all that is required to keep your shades looking fresh and neat. Safety First. Style Second To None. Great style should never come at the cost of safety. Every Smith & Noble window treatment conforms strictly to today s safety standards, including permanent tie-down devices and built-in cord stops. To protect young children and pets, there s no better way to eliminate risk than to use one of our cordless products. Child Safety Warranty Service The enjoyment of your window coverings should be everlasting, which is why our products come with a limited lifetime warranty. The warranty applies to the original owner, requires a proof of purchase (hang on to your receipt!) and covers defects in material or craftsmanship. Shades or blinds must have been properly installed. We reserve the right to determine if your window covering warrants a repair or a replacement. Visit smithandnoble.com/guarantee to see full details. In need of warranty service? Call us at 800.248.8888 and we ll arrange for a repair or replacement ASAP. 2016 Smith & Noble Home, Inc. All Rights Reserved SN2018
STEP BY STEP INSTALLATION INSTRUCTIONS DualView Honeycomb Shades Loop Control smithandnoble.com 800.248.8888
Everything You Need A Smooth Set-Up We want you to love your new window coverings and that includes having a smooth installation experience. If you encounter any difficulties or questions, please reach out to us for help. It s why we re here. Call us at 800.248.8888 or visit www.smithandnoble.com/knowhow for more info on installation. We recommend you hold on to all packaging until your window coverings are fully installed. Should something go wrong (we strongly doubt it), we want any potential returns to be a painless as possible. Customer Service Hours Monday Friday: 6am 7pm PT Saturday Sunday: 7am 4pm PT smithandnoble.com 1 smithandnoble.com
Table of Contents Step 1 - Getting Started...3 Overview - Loop Control...4 Step 2 - Mounting the Brackets... 5-6 Step 2 - Spacer Block...6 Step 2 - Extension Brackets...6 Step 2 - Side Mount Brackets...6 Step 3 - Hanging the Shade...7 Step 3 - Operating the Shade...7 Step 4 - Removing the Shade...8 Installing the Cord Tensioner...9 Hold Down Brackets (Optional)...9 Level the Bottom Rail...10 Troubleshooting...10 Care & Cleaning...Back Cover Safety...Back Cover Warranty...Back Cover 800.248.8888 2
Step 1 Getting Started Getting Started First, make sure you have all the parts and tools required to install your shades. ALL THE HARDWARE YOU LL NEED: Pencil, screwdriver, ¼ nut driver, level, and a drill with a 7 64 drill bit. Then find wooden studs where you ll want to attach the brackets; if you need to mount your shades to wallboard or plaster, use a secure fastener designed for hollow wall applications. For metal surfaces, pre-drill holes and use the included screws. For concrete, stone, brick, or tile surfaces, use a masonry drill and appropriate plugs, anchors, or screws. It s important when selecting a fastener to make sure it s designed to support the weight of the shade. Follow the fastener manufacturer s instruction from there on out. SCREWS STANDARD S POWER DRILL & LEVEL (NOT INCLUDED) EXTENSION (OPTIONAL) SCREW DRIVER & PENCIL (NOT INCLUDED) HOLD DOWN (OPTIONAL) SPACER BLOCKS (OPTIONAL) 3 smithandnoble.com
Overview Loop Control HEADRAIL SHEER PLEATED SECTION MIDDLE RAIL CORD TENSIONER CORD TENSIONER HONEYCOMB SECTION CORD TENSIONER NOTE: The LEFT-hand cord raises the bottom; the honeycomb section. The RIGHT-hand cord raises and lowers the middle rail; the sheer pleated section. 800.248.8888 4
Step 2 Mounting Brackets Shades are shipped with the required number of brackets for proper installation. End brackets should be located approximately 2 1 2" from either end. Depending on the width of the shade, additional brackets may be necessary, evenly spaced between the two end brackets. QTY SHADE WIDTH 2 up to 38" 3 38 1 8" 72" 4 72 1 8" 96" MOUNTING DEPTH MINIMUM 3 4" FLUSH MOUNT 2 1 8" Inside or Ceiling Mount Hold the shade inside the window frame so that the front edge of the shade and the front edge of the window line up. Don t forget to keep it centered (you ll want the spaces between the ends of the headrail and window edges to be equal). End brackets should be located 2 1 2" in from each end. Attach the brackets flat against the top window sill frame. Use the top two bracket holes. 2 1 2" MOUNTING Outside or Wall Mount First, hold the shade above the window so that it s perfectly centered. Using a pencil, mark where the ends of the headrail hit the window frame or wall. (NOTES on accuracy: brackets should be evenly spaced, level with one another, and not too close to the headrail s edges and operating mechanism.) Next, using the screws provided, mount the brackets to the window trim or wall above the window using the provided screws. Use the rear bracket holes. The bracket requires a minimum surface of 7 8" high. MOUNTING 7/8" min. 5 smithandnoble.com
Step 2 Mounting Brackets SPACER BLOCK Outside Mount with Spacer Block (optional) Make sure that the brackets are level and aligned with the spacer blocks. Attach using the screws that were provided in the package with the spacers. Screws should be long enough to secure the bracket to the mounting surface. Spacer blocks will project the bracket 3 8". EXTENSION 2" minimum surface required 23 3 8" NUT BOLT Extension Bracket (optional) Optional Extension Brackets are used to project the back of the shade up EXTENSION to 2 3 8" from the mounting surface. Attach the Installation Bracket to the Extension Bracket with the nut and bolt provided. Side Mount with Extension Brackets (optional) EXTENSION NUT Measure from window sill up to desired mounting position on each side of the window frame. Mark position. Mount Extension Brackets on each side of window frame as shown. BOLT MOUNTING Make sure to confirm that headrail will sit perfectly level. Once Extension Brackets are installed and properly positioned, attach the mounting brackets using the nuts and bolts provided. 800.248.8888 6
Step 3 Hanging & Operating the Shade Hanging the Shade First, lower the middle and bottom rail about an inch. This will keep the fabric from getting caught between the brackets and the headrail. Position the headrail with the front lip (A) resting on the top hooks of all the brackets. Make sure that no fabric is pinched between the brackets and the headrail. Push the bottom of the headrail firmly upwards and toward the window until the groove at the bottom of the headrail snaps into place, (B) as shown. (A) Push up and toward the window (B) Operating the Shade The Cord Tensioner MUST be installed to make the shade operational. Operate the shade by pulling down on either side of the continuous cord. The front of the cord raises the shade, the rear of the cord lowers the shade. Do not lift the bottom rail with your hands. Also, be careful not to place objects on the window sill that will interfere with operating the shade or cause it to hang unevenly. NOTE: Left hand cord raises the bottom, honeycomb section The right hand cord raises and lowers the middle rail, the sheer pleated section. 7 smithandnoble.com
Step 4 Removing the Shade Removing the Shade To remove the shade, insert a screwdriver between the headrail and the bottom back of the bracket (the tab which extends out slightly from each bracket). Insert screwdriver here and gently pry Gently pry the screwdriver to release the bracket from the headrail. Take care not to damage the painted finish of the headrail. As you release the brackets, support the headrail to keep It from falling. 800.248.8888 8
Optional Cord Tensioner Installation Your window shade has arrived with the cord tensioner positioned near the head rail to comply with current child safety standards. The cord tensioner must be mounted and secured before the window shade will operate correctly. OUTSIDE MOUNT The tension device reduces the hazards of strangulation and entanglement of young children by limiting access to the control cord. Please read the instructions included in the cord tensioner mounting hardware packet prior to installation. IMPORTANT Be sure to hold the cord tensioner firmly in place and check that the cord can move freely through it. Hold Down Bracket (optional) Optional Hold Down Brackets are mounted with the supplied screws. With the shade at its proper drop position, place the pin of each Hold Down bracket into the hole in each End Cap and make sure the pins are level and aligned. Mark the screw holes with a pencil. Raise the shade, then screw the Hold Down Bracket into the mounting surface. 9 smithandnoble.com
Optional ADJUSTMENT SCREWS Level the Bottom Rail DualView Shades use a system that allows easy leveling of the bottom rail. It is designed to make slight adjustments (Less than 1") to level the moving rails of your shade. It is not designed to make length adjustments. Use a flat head screwdriver or a coin (a quarter works best) to turn the adjustment screw in the bottom rail to raise or lower that side of the bottom rail. One quarter turn of the screw will move the bottom rail up or down approximately 1 4". Over-turning the adjustment screw (more than 1" of adjustment) can cause the cord to tangle or wedge inside the rail. The screw should turn easily - Do Not Force. Troubleshooting Problem 1. The shade will not stay down Solution The fabric may want to spring up because it was fabricated primarily in the closed position. With clean hands, gently pull down on a section of cells to relax the pleats. Repeat with another section of cells until the fabric is relaxed. Do not tightly stack the shade for 24 hours. 2. The pleats billow out when the shade is raised. Pleats may settle and stretch out when left in one position for extended periods of time. Raise the shade very slowly to allow the retraction mechanism to pull up the stretched fabric. Helpful Tip: Shades that are raised regularly will be less subject to pleat settling and will remain looking fresh and new. NOTE: If these suggestions don t work, then please give us a call or visit our website. 800.248.8888 10
Care & Cleaning /Safety Care & Cleaning Occasional light vacuuming with a soft bristle attachment or gentle feather dusting is all that is required to keep your shades looking fresh and neat. Safety is Everything Great style should never come at the cost of safety. Every Smith & Noble window treatment conforms strictly to today s safety standards, including permanent tie-down devices and builtin cord stops. To protect young children and pets, Loop Control works with a cord tensioner, which must be mounted to your window frame or wall. The shade or blind will not work if the cord tensioner is not mounted. Warranty Service The enjoyment of your window coverings should be everlasting, which is why our products come with a limited lifetime warranty. The warranty applies to the original owner, requires a proof of purchase (hang on to your receipt!) and covers defects in material or craftsmanship. Shades or blinds must have been properly installed. We reserve the right to determine if your window covering warrants a repair or a replacement. Visit smithandnoble.com/guarantee to see full details. In need of warranty service? Call us at 800.248.8888 and we ll arrange for a repair or replacement ASAP. 2016 Smith & Noble Home, Inc. All Rights Reserved SN0516