O p e r a t i n g M a n u a l
F I N I S H E D S U R F A C E S Daily Maintenance 1. Remove gross soils (labels, gum) with a putty knife or scraper. 2. Sweep or dust mop floors. 3. Place Wet Floor signs in areas to be cleaned 4. Check auto-scrubber to insure the RED pads are clean. 5. Scrub floor with Carroll Floor Cleaner, diluted @ 2 ozs. per gallon of cold water 6. For areas that can not be cleaned with automatic scrubber damp mop with Carroll Floor Cleaner, diluted @ 2 ozs. per gallon of cold water. 7. Allow floor to dry. When needed burnish with ultra high speed machine using a BLUE ICE pad, or 3M AQUA pad. Inspect pad daily- NEVER burnish with a soiled pad. 2 F I N I S H E D S U R F A C E S
F I N I S H E D S U R F A C E S Weekly Maintenance Clean & Restore 1. Follow same procedures as Daily Maintenance program, except instead of using Carroll Resilient Floor Cleaner. Fill auto-scrubber with Carroll Restorer diluted @ 4 ozs. per gallon of cold water. 2. Scrub floor with RED pad and allow to dry. 3. Burnish floors using BLUE ICE or 3M AQUA pad to restore gloss and maximize the slip resistance properties of Carroll Finish. 4. Restore floors minimum of 1 day per week. For best results 2-3 times per week will yield optimum slip resistance and maximum gloss. F I N I S H E D S U R F A C E S 3
F I N I S H E D S U R F A C E S Scrub and Recoat (As needed) 1. Remove gross soils (labels, gum) with a putty knife or scraper. 2. Sweep or dust mop floors. 3. Place Wet Floor signs in areas to be cleaned 4. Check auto-scrubber to insure the BLUE pads are clean. 5. Scrub floor with Carroll Resilient Floor Cleaner, diluted @ 4 ozs. per gallon of cold water 6. Damp mop checkout areas with Carroll Resilient Floor cleaner, diluted @ 4 ozs. per gallon of cold water. 7. Pour Carroll Finish onto Rubbermaid mop bucket 8. Submerge flat mop in finish, remove mop, allowing finish to drip off for 5 seconds, then begin to outline an aisle area of approximately 8' x 20'. 9. Fill in area, checking to make sure mop does not run dry causing streaks in finish. 10. Repeat step 9 until area to be recoated is complete. 11. Apply 2 coats every 6-8 weeks or as needed to maintain a good base of finish. 12. Place lid on Rubbermaid mop bucket, leave mop in bucket. S H E L F S H E L F 30-45 MINUTES F I N I S H E D S U R F A C E S 4
F I N I S H E D S U R F A C E S Strip and Finish (As needed) ALWAYS WEAR GOGGLES, GLOVES AND SLIP RESISTANT SHOES WHEN USING THIS PRODUCT. STRIP 1. Sweep floor to remove gross soils. 2. Divide work areas into small 10'x20' areas. 3. Dilute 1 part Carroll Floor Stripper with 5 parts water in mop bucket. Apply enough material to ensure complete wetting NEVER DISPENSE STRIPPER THROUGH THE AUTO SCRUBBER Allow to stand 5-10 minutes minimum. DO NOT ALLOW SOLUTION TO DRY. Re-wet as needed. 4. Scrub floor with auto scrubber or floor machine using a black stripping pad to break softened film. Flip pad and replace as needed. 5. Pick up solution with an auto scrubber. 6. Damp mop floor with clean water to remove all residues. Allow to dry before applying first coat of Carroll Floor Finish. FINISH 1. Fill Rubbermaid finish bucket or a standard mop bucket (lined with a new trash can liner) with Carroll Floor Finish. 2. Use clean flat finish mop. Dip mop into finish and hold above bucket to allow excess Carroll Floor Finish to drip off mop. 3. Proceed to apply a full even coat, outline the aisle to be finished. Fill in the outlined area using a figure eight motion. Stay 6 away from edges. Allow finish to dry completely between coats. Apply no more than 3 coats in a 24-hour period. Last coat should cover edges. Allow to dry completely (2 hours) before allowing traffic. 5-10 min. S H E L F S H E L F 30-45 MINUTES F I N I S H E D S U R F A C E S 5
N A T U R A L S U R F A C E S Daily Maintenance 1. Sweep the floor thoroughly. 2. Using clean mop bucket, dilute Carroll Quarry Tile Cleaner 4oz for each gallon of water (1:32). 3. Mop area using Carroll Quarry Tile Cleaner solution. Allow to stand for 10 minutes. 4. Rinse the floor with clean water. Allow to dry. ALWAYS WEAR GOGGLES, GLOVES AND SLIP RESISTANT SHOES WHEN USING THIS PRODUCT. TEST FIRST ON A SMALL AREA. DO NOT LET PRODUCT STAND ON POLISHED MARBLE, WOOD, ALUMINUM, NYLON CARPET, OR PAINTED SURFACES. 6 N A T U R A L S U R F A C E S
N A T U R A L S U R F A C E S Deep Cleaning (As needed) 1. Sweep the floor thoroughly. ALWAYS WEAR GOGGLES, GLOVES AND SLIP RESISTANT SHOES WHEN USING THIS PRODUCT. 2. Wearing slip-resistant shoes, damp mop the floor using clean water. 3. Using clean mop bucket, dilute Carroll Quarry Tile Cleaner 1 gallon for each gallon of water (1:1). 4. Using a clean mop, apply solution liberally to the area to be treated. (Do not wring the mop.) Allow treatment to stand 10 minutes. Vigorously brush the floor to loosen the soil buildup. NOTE: DO NOT ALLOW THE FLOOR TO DRY. 5. Pick up dirty solution and thoroughly rinse with clean water, changing rinse-water frequently. Properly dispose of dirty solution and the Carroll Quarry Tile Cleaner container when empty. 6. Maintain floor daily using Carroll Quarry Tile Cleaner. Use as directed. N A T U R A L S U R F A C E S 7
P L A N O G R A M COLD PRODUCE CHECKOUT DELI PHARMACY & MISC. ISLES P L A N O G R A M 8
Finish Lacks Shine Cause Solution Most likely Finish recoated too quickly Finish applied too heavily Insufficient number of coats applied Top scrub finish using Carroll Restorer and apply up to 3 coats of Carroll Finish. This problem is common on porous floor such as concrete an old asbestos tile. Rough or uneven substrate Top scrub finish using Carroll Restorer and apply up to 3 coats of Carroll Finish. Finish dried too quickly Top scrub finish using Carroll Restorer and apply 1 or 2 coats of Carroll Finish. This is normally found when fans improperly, (pointed down at the floor rather than elevated above the floor) have been used to help dry finish. Least likely Dirty application equipment or soiled floor To insure a quality result, use clean buckets, mops, and auto scrubbers. Always clean and rinse floors before applying finish. 9
Finish Lacks Shine Blushed Finish Cause Solution Most likely Finish recoated too quickly Allow floor to cure, and continue buffing. If this doesn't work after one week, deep scrub the floor using Carroll Restorer and apply one additional thin coat of Carroll Finish. Least likely Finish applied too heavily Allow floor to cure, and continue buffing. If this doesn't work after one week, deep scrub the floor using and apply Carroll Restorer one additional thin coat of Carroll Finish. 10
Finish is Tacky Cause Solution Most likely Finish did not dry Allow floor to dry completely before opening to traffic. The main reason floors remain tacky is caused by high humidity (> 80%) conditions during application of the finish. If this is the case, use indirect air movement over areas to be finished. Elevate blower/air mover in these areas. Finish recoated too quickly Least likely Finish applied too heavily Allow floor to cure, and continue buffing. If this doesn't work after one week, top scrub 11
Finish Streaked Cause Solution Most likely Finish applied too thinly Top scrub finish using Carroll Restorer and apply 1 or 2 coats of finish. Check coverage rate for finish and make sure mop is not being pressed in mop wringer. Finish dried too quickly Top scrub finish using Carroll Restorer and apply 1 or 2 coats of finish. This is normally found when fans have been used improperly, (pointed down at the floor rather than elevated above the floor) to help dry finish. Finish recoated too quickly Top scrub finish using Carroll Restorer and apply 1 or 2 coats of finish. Mop drag is a good indication that finish was recaoted too quickly causing ripples in finish. Finish applied too heavily Top scrub finish using Carroll Restorer and apply an additional thin coat of Carroll Finish. Least likely Dirty application equipment or soiled floor To insure a quality result, use clean buckets, mops, and auto scrubbers. Always clean and rinse floors before applying finish. 12
Excessive Black Marking Cause Solution Most likely Finish recoated too quickly Finish applied too heavily Finish not burnished frequently enough Finish selection is the key to insure optimum results. Softer finishes require more frequent burnishing and harder finishes require less burnishing. Consult your supplier for proper finish for your floor care maintenance program. Finish applied too thinly Top scrub finish using Carroll Restorer and apply 1 or 2 coats of Carroll Finish. Finish has not fully cured Softer finishes require longer curing time. Continue to burnish. If results do not improve after 1 week, top scrub with Carroll Restorer and apply an additional thin coat of Carroll Finish. Least likely Dirty application equipment or soiled floor To insure a quality result, use clean buckets, mops, and auto scrubbers. Always clean and rinse floors before applying finish. 13
Graying, soiling Cause Solution Most likely Finish recoated too quickly Finish applied too heavily Dirty application equipment or soiled floor To insure a quality result, use clean buckets, mops, and auto scrubbers. Always clean and rinse floors before applying Carroll Finish. Least likely Parking lot sealer Deep scrub using Carroll Restorer and apply 1or 2 coats of Carroll Finish. Make sure adequate matting is in place to handle soil load from outside the building. 14
Swirls in finish Cause Solution Most likely Finish not fully cured Finish selection is the key to insure optimum results. Softer finishes require more frequent burnishing and harder finishes require less burnishing. Consult your Carroll Company representative for the proper finish for your floor care maintenance program. Improper pad selection Finish recoated too quickly Dirty pads Top scrub finish using Carroll Restorer and apply up tp 3 coats of Carroll Finish. Insufficient dust mopping and floor cleaning Top scrub finish using Carroll Restorer and apply 1 or 2 coats of Carroll Finish. This is normally found when fans have been used improperly, (pointed down at the floor rather than elevated above the floor) to help dry finish. Least likely Floor machine in need of repair To insure a quality result, use clean buckets, mops, and auto scrubbers. Always clean and rinse floors before applying finish. 15
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