RETAIL ADVISORY SERVICES PRESENTATION PREPARED FOR MASSAGE HEIGHTS

RETAIL ADVISORY SERVICES PRESENTATION PREPARED FOR MASSAGE HEIGHTS

LET US BE YOUR SERVICE PROVIDER. PRESENTATION PREPARED FOR MASSAGE HEIGHTS PRESENTATION PREPARED BY CYNTHIA LEE, GRI SENIOR ASSOCIATE 210.253.2923 CYNTHIA.LEE@TRANSWESTERN.COM ANDY BESING SENIOR ASSOCIATE 210.563.7062 ANDY.BESING@TRANSWESTERN.COM

TABLE OF CONTENTS GUIDING PRINCIPLES & BRAND PILLARS RETAIL ADVISORY SERVICES WHY HIRE A TENANT REP BROKER? MASSAGE HEIGHTS MARKET STRATEGY TRANSWESTERN MARKET EXPERTISE PROFESSIONAL BIOS

GUIDING PRINCIPALS To provide high quality, affordable massage MISSION services with the convenience in scheduling = that our clients desire. To consistently excel in delivering value to our clients by empowering our people and fostering an entrepreneurial environment. GOAL For consumers to incorporate regular massage therapy into their regular wellness routines and take advantage of the many health benefits therapeutic massage has to offer. = Our goal is to be the number one real estate value creator and to consistently excel in delivering value to our clients. VALUES Business should be about more than just making money, it should be about social responsibility and public good. = We have unwavering integrity, steadfast leadership, long-term client relationships and are results-driven. We empower our people and foster an entrepreneurial environment. COMMUNITY We seek to make lasting, positive impressions on the people and communities where we operate because we believe that doing what s right is good for business. = Transwestern has a long-standing commitment to give back to the communities we serve. That same commitment is also firmly ingrained in the hearts of our people. ENVIRONMENT Caring about the environment comes naturally to us. We are always looking for ways to improve our use of resources in our Retreats. = Our leadership role in protecting the environment stems from a long-term business strategy, as well as a deep commitment to doing the right thing.

BRAND PILLARS PASSIONATE CLIENT EXPERIENCE LOYAL VALUES AUTHENTIC UNIQUE BUSINESS MODEL DILIGENT CALLING SAN ANTONIO HOME FOR OVER 10 YEARS BORN IN TEXAS 2004 INTERNATIONAL PRESENCE THOUGHT LEADERSHIP MAJOR SAN ANTONIO PRESENCE FOR 27 YEARS BORN IN TEXAS 1978 INTERNATIONAL PRESENCE

RETAIL ADVISORY SERVICES Transwestern s Retail Advisory Services group provides leading edge tenant representation services to retail tenants nationwide. Our highly experienced retail professionals offer a comprehensive range of retail advisory services focused on the specialized needs of retail tenants. Utilizing local, regional and national market knowledge that is second-to-none, our retail advisory services team helps clients make the most effective and efficient real estate decisions that meet and exceed corporate objectives. We always place the clients ideals, goals and needs first and are creative in our solutions and consistent in our delivery. Down to the finest detail, we help you find the right fit, the right real estate for your retail brand. Photo: Chase Chicago, IL

UNPARALLELED RESOURCES Market research Site analysis Trade area analysis Competitive analysis by MSA Market rankings STRATEGIC APPROACH Determine operational and financial objectives Align business plan with real estate strategy Coordinate client goals with plan of action LONG-TERM ORIENTED Assess market potential and determine priority markets Determine maximum number of stores with minimum cannibalization Collectively determine growth rate with client KNOWLEDGE & EXPERTISE Transaction management Leverage firm resources and partners to ensure market trends are understood and applied No allegiances to landlords, funds, trusts, or institutions We have worked with both David Metrick and Spencer Bomar since 1991 and 1995 respectively, and without question, their knowledge, experience and ability to produce results have been a proven success for our company. David Deason, Vice President of Development Barnes & Noble

reek MO REPRESENTED REPRESENTED TENANTS TENANTS REPRESENTED TENANTS M Both Bill Miller and Alex Walker of Transwestern have been handling our real estate site Both Bill Miller and Walker of Transwestern Transwestern havebeen been handling ourreal real estate site Bothselection Bill Miller and Alex Alex of have handling estate process from Walker its inception. We have successfully opened some our great sites and site selection process from itsmore inception. We havesuccessfully successfully opened somegreat great sitesand and selection from its inception. We have opened some sites expect to open many through Transwestern relying on their diligence, expertise expect tocreativity openmany many morethrough throughtranswestern Transwestern relying their diligence, expertise and to produce superior results. I wouldrelying highly recommend Transwestern for expect to open more on on their diligence, expertise any retail or site research. and torestaurant producesuperior superior results.i would I would highly recommend Transwestern and creativity to produce results. highly recommend Transwestern for for any site research. research. any retail retail or restaurant restaurant site Bill Edmiston Gordon Biersch Brewery Bill Edmiston Edmiston Bill Gordon Biersch Brewery Gordon Photo: Photo: Founding Farmers Restaurant Washington, D.C. Founding Farmers Restaurant Washington, D.C. 33 Atlan Austi Baltim Bethe Chica Dalla Denv

REPRESENTED TENANTS AMC AMC Theaters Theaters Anthropologie Auto Nation USA USA Bed Bath && Beyond Best Buy Champps Champps Americana Americana Chili s Chili s Disney Disney Dominick s Finer Finer Foods Foods Galyan s Trading Co. Co. Gateway Gateway Computers Computers Homelife Furniture Furniture Land of Nod Macaroni Grill Marvelous Market Mattress Mattress Giant Giant On the the Border Border Palm Beach Tan Tan Sunflower Markets United Audio Centers Photo: Coldwater Creek Kansas City, MO

SUCCESS STORIES Responsible for site selection for approximately 120 new stores in 17 states since 1991. Coordinated expansion of multiple concepts throughout a five state region since 1996. Led a 130-location rollout throughout the Chicagoland area since 2003. 63 transactions completed in the first nine months. Executed Midwest portion of initial national roll out strategy, completing deals for 15 of the first 60 stores in 12 months. Responsible for successful expansion in the Mid-Atlantic for the past 11 years. Completed 40 locations in five states over the past five years in Illinois, Indiana, Michigan, Minnesota and Wisconsin.

HANDS ON SERVICE

WHY HIRE A TENANT REP BROKER? Much like your corporate counsel or financial advisor, Transwestern s tenant representation professionals act as your exclusive advocate in all matters pertaining to your facility and related real estate issues. With real estate playing an increasingly larger role in every nonprofits or association s bottom line, it is critical that you retain an expert to partner with you as you evaluate your needs and provide the optimum real estate solution. Transwestern s methodology is unique in that we gain a thorough understanding of our clients financial, operational, and qualitative objectives before formally engaging the marketplace. By helping our clients build internal consensus regarding their real estate strategy at an early stage,transwestern is able to maximize our client s leverage and credibility. This will allow them to be better positioned in the market to take advantage of timely opportunities.

A GOOD REAL ESTATE BROKER SHOULD: UNDERSTAND YOUR OVERALL BUSINESS OBJECTIVES and/or investment goals, as well as your short- and long-term real estate needs ALIGN YOUR REAL ESTATE REQUIREMENTS so that they support and enhance your overall bottom line ENSURE YOU ARE PROVIDED WITH THE MOST CURRENT AND ACCURATE MARKET INFORMATION, in order to make sound real estate decisions this includes not only current statistics, but analysis of future trends and awareness of hidden alternatives DEVELOP A STRATEGIC NEGOTIATING PLATFORM that ensures your requirements are met, while keeping in mind that any transaction must be a win win in order for a transaction to be consummated PROVIDE ADDITIONAL VALUE-ADDED SERVICES such as project management, financial analysis, research, marketing, and more

MARKET STRATEGY LOCATIONS MAP INCOME DENSITY STUDY POTENTIAL LOCATIONS

UNMATCHED SERVICE

MARKET EXPERTISE 34 LOCATIONS NATIONWIDE Atlanta Austin Baltimore Bethesda Boston Chicago Dallas Denver Detroit Ft. Lauderdale Fort Worth Greenwich Houston Los Angeles Miami Milwaukee Minneapolis New Jersey New Orleans New York Northern Virginia Oklahoma City Orange County Orlando Phoenix Salt Lake City San Antonio San Diego San Francisco Seattle Silicon Valley St. Louis Walnut Creek Washington, D.C.

GLOBAL CAPABILITIES Recognizing the world today works on a global scale, Transwestern serves our clients in Europe, the Middle East, India and Latin America through alliances with some of the world s top real estate and financial entities. It is through these relationships that we leverage global geographic coverage and local-market expertise to help our clients maximize the value of their real estate regardless of the country or continent. Our alliance experts have a deep understanding of cultures, values and work styles of the individual countries where they operate, which is important to finding the right solution for our clients needs. ABOUT BNP PARIBAS REAL ESTATE Active in 40 countries 181 offices worldwide 3,300 team members, a further 3,100 through alliances 3,900 landlord/tenant transactions representing 57 million square feet $9.6 billion of investment transactions

PROFESSIONAL BIO TRANSWESTERN ROLE Cynthia Lee joined Transwestern in 2014 as a Senior Associate. Cynthia represents a variety of clients and provides a wide range of commercial real estate services. CYNTHIA LEE, GRI SENIOR ASSOCIATE 210.253.2923 Cynthia.Lee@Transwestern.com Some of Cynthia s past and present clients include: Omninet Capital Roddick Lavalle Academy Don Felix Alberto Rodriguez Studio 120 CAREER HIGHLIGHTS Cynthia s diverse experience includes anchoring the nightly newscast on KABB/KMYS/WOAI Television for 16 years, public relations, audio/video production and social media as the founder of Caruso Media. Cynthia was most recently a licensed Realtor with Keller Williams City View where she received several awards including newcomer of the year, two bronze awards ($3m+ in production), and Platinum Top 50 newcomer of the year. Cynthia is nationally recognized as an expert in real estate media with NAR, NAREE and Inman News. She also appears on HGTV s House Hunters and Bang for Your Buck. With her extensive background in communications, plus her attention to detail, Cynthia ensures clients are provided with the level of service they have come to expect. PROFESSIONAL AFFILIATIONS/RECOGNITION Leadership San Antonio (LSA), Steering Committee, Class 39 Leadership San Antonio (LSA), Class Member, Class 38 Junior League of San Antonio, member (since 2000) Real Estate Council of San Antonio, member Texas Association of Realtors, member National Association of Realtors, member EDUCATION Cynthia graduated early from Southern Methodist University with a Bachelor degree in English with specialization in Creative Writing and was nominated for departmental recognition. She is a licensed real estate agent in the State of Texas with a Graduate Realtor Institute designation.

PROFESSIONAL BIO TRANSWESTERN ROLE Andy is a senior associate and provides investment services for both private and institutional clients, focusing on retail investment of both single-tenant and multi-tenant retail properties. ANDY BESING SENIOR ASSOCIATE 210.563.7062 Andy.Besing@Transwestern.com Some of Andy s sales transactions include: Aaron s Rent To Own, Port Arthur, LA $1,800,000 Romano s Macaroni Grill, San Antonio, TX - $1,800,000 Romano s Macaroni Grill, Springdale, OH - $2,100,000 Romano s Macaroni Grill, Scottsdale, AZ - $2,700,000 CAREER HIGHLIGHTS Andy Besing brings over 12 years of commercial real estate experience and represents owners of investment properties nationwide, specializing in single- and multi-tenant retail properties. Most recently, Andy has represented client-owned retail properties throughout San Antonio and South Texas. He has also assisted in development, marketing and leasing of approximately 500,000 square feet of retail properties throughout Texas. Mr. Besing has previous experience in pre-development due diligence and leasing efforts for an approximate 1.5 million square foot shopping center portfolio. PROFESSIONAL AFFILIATIONS/RECOGNITION International Council of Shopping Centers EDUCATION Andy received a Bachelor of Science degree from The University of North Texas.

LET US BE YOUR SERVICE PROVIDER. 8200 IH-10 West, Suite 800 San Antonio, Texas 78230 210.341.1344 www.transwestern.com