VideoEase Component Video Hub (500250, , , ) Installation Guide

Similar documents
VideoEase VGA 1x4 Distribution Hub (500150, ) Installation Guide

Active CCTV Receiver Balun Installation Guide

LongReach II Active CCTV Receiver Hub [8P], [16P] Installation Guide

Intelix DIGI-V3SD-R Installation Manual

USER MANUAL. MODEL 457B Seven Port Active Twinax Star Hub. SALES OFFICE (301) TECHNICAL SUPPORT (301)

Intelix DIGI-VGASD Installation Manual

Vi6208, Vi6216, Vi6232 Vi6308, Vi6316, Vi6332

Intelix DIGI-VGASD-R Installation Manual

Intelix DIGI-VGASD-S Installation Manual

INSTALLATION GUIDE. Video Balun Transceiver with fixed BNC for twisted pair operation with other balun transceivers or active receivers.

Catapult 4-Channel Audio Snake User Guide True to the Music

KRAMER ELECTRONICS LTD. USER MANUAL MODEL: 912 Power Amplifier. P/N: Rev 2

JMAA-1800HR15. Installation and Operation Instructions. 180w Performance Series Amplifier Kit For Harley RoadGlide/ Ultra

DA6002D-DA10004D. INSTALLATION / OWNER'S MANUAL Mobile Power Amplifiers

XPR522 XPR540. XPR SERIES INSTALLATION / OWNER'S MANUAL Mobile Power Amplifiers

DA560D COMPACT SERIES. INSTALLATION / OWNER'S MANUAL Mobile Power Amplifiers

Video Mono Audio Baluns

DA604D DA954D DA501D DA801D COMPACT SERIES. INSTALLATION / OWNER'S MANUAL Mobile Power Amplifiers

XIA3145 INSTALLATION/OWNER S MANUAL 2/1-Channel Mobile Power Amplifier

USER MANUAL MODEL Parallel to Serial/ Serial to Parallel Interface Converter

XPA2100 XPA4100 XPA6100. XPA SERIES INSTALLATION/OWNER S MANUAL Mobile Power Amplifiers

JMAA-3600HR16-UL. Installation and Operation Instructions. Performance Series 360w RMS 4-Channel Amplifier Kit For Harley RoadGlide Ultra

Video Stereo Audio Baluns

S-V16P. 16 Channel Video and Power Rack Balun

Document Version 1.2

VPD (Video/Power/Data) Combiners

User Instructions. Model PS-2001L. Power Supply. Model SPS Power Supply. Audiocom Intercom Systems Rev. A, 4/2001.

Performance Series 360w Amplifier Kit For Harley RoadGlide with Lower/Rear Speakers JMAA-3600HR15-RC

Broadband Step-Up Transformer. User Manual

900MHz Digital Hybrid Wireless Outdoor Speakers

Series IV Pro-Connect Baluns. Set-Up Guide

Performance Series 360w 4-CH Amplifier Kit For Harley Street Glide with Lower/Rear Speakers JMAA-3600HC14-SG

Installation Instructions

JAMP-700HR15-RCP. Installation and Operation Instructions. ROKKER XXRP 700w Amplifier Kit For Harley RoadGlide with Lower/Rear Speakers

USER MANUAL MODEL Time Division Multiplexor, RS-232 (CTS TDM-V.24) SALES OFFICE (301) TECHNICAL SUPPORT (301)

MICROTOOLS MICRONETBLINK KIT

INSTALLATION GUIDE ET1551U. IP Video Camera Over Single Twisted Wire Ethernet Extender with EtherStretch. Description

Twinline Effects Loop Router User Guide True to the Music

USER MANUAL. MODEL 2017A RS-232 to 20ma Current Loop Converter. SALES OFFICE (301) TECHNICAL SUPPORT (301)

User s Guide ASSISTIVE LISTENING SYSTEMS

Field Hub Installation Guide. P/N Rev. C 05/15

Instruction Manual MX-485-S Bi-directional RS485 Data Transceiver

2001A. 200KHz Function Generator Instruction Manual. 99 Washington Street Melrose, MA Phone Toll Free

Installation & User Guide. For Powering Distributed Audio Systems A45-X2 TWO CHANNEL AMPLIFIER

S-4VC/S-6VC. For Connecting Four/Six Pairs of Speakers to an Amplifier or Receiver, with Precise Volume Adjustment in any Zone

JAMP-630HC14-ULP. Installation and Operation Instructions. ROKKER XXRP 630w Amplifier Kit For Harley Ultra/Ultra Ltd.

F272xB Fiber optic 4-Wire Telephone/Audio Modem Technical Manual

S 275 Stereo Power Amplifier THE LEADER IN AUDIO ENGINEERING. Instructions for Use. Owner s Reference

KD-CATVGA KD-CATCVX. Set-Up Guide. Key Digital Fat CAT Series Baluns: KD-CATVGA - VGA Video Balun, KD-CATCVX - Composite Video with Stereo Audio Balun

COMBILOG ANTENNA MODEL AC MHz. rev: 0202

Model 7000 Low Noise Differential Preamplifier

Instruction Manual MTX-8485C MRX-8485C Four Channel Video Multiplexer with Bi-directional Data

AC DRIVER Acoustic Instrument Preamp

User s Guide FM Transmitter

INSTALLATION INSTRUCTIONS

Document # Rev. C October, GEMINI EXPRESS MULTIPLEXER User s Guide

EQ-AMP60 60W Mixer Amplifier

WireMaster Coax BNC PN: Rev C 2/13

Owner s Manual DKW-3 HT. Wireless VHF Microphone System

Distribution Amplifiers 1

Instruction Manual MT-945SL Four Channel Video Transmitter With Two Bi-Directional Data Channels

RFTX-1 Installation Manual

VOLUME CONTROL CONNECTION TERMINAL

Saving You Time and Money on Your Next A/V or CCTV Project

DA208 & DA416 DISTRIBUTION AMPLIFIERS OPERATING AND MAINTENANCE MANUAL

S 1500 MULTI-CHANNEL INSTRUCTIONS FOR USE AMPLIFIER. Owner s Reference

TIMETRAX SYNC RF ETHERNET TRANSMITTER Installation Instructions 9T1WI, S9DWXSLAUB

CAB LINK User Guide. Radial Engineering Ltd Kebet Way, Port Coquitlam BC V3C 5M5 Tel: Fax:

LIMITED 90-DAY CONSUMER WARRANTY LIMITED TWO-YEAR CONSUMER WARRANTY WITH PURCHASE AND INSTALLATION BY A SOUNDSTREAM AUTHORIZED DEALER

SX204. Headphone Amplifier. Symetrix. Owner s Manual

Inline Antenna Signal Amplifier

MONITOR BRACKETS CCTV SYSTEMS. BT7510S Ex GST Inc GST. BT7511S Ex GST Inc GST. BT7512S Ex GST Inc GST. BT7518S Ex GST Inc GST. BT7513S Ex GST Inc GST

User Guide DIRECT-DRIVE

DIGITAL AUDIO AMPLIFIER WITH BLUETOOTH. Model: DAA User Manual

SCADA and Telemetry Solutions. SCADALink IO900. Modular Wireless I/O System. User Manual Version V1.3 for SCADALink IO900 BENTEK SYSTEMS LTD

For Precise Volume Adjustment with Programmable Muting in Any Room

Opus 21 s80 Integrated Amplifier Owner's Manual

ADA416-XLR DISTRIBUTION AMPLIFIERS OPERATING AND MAINTENANCE MANUAL

SATELLITE SPEAKERS INSTRUCTION MANUAL LS4T SAT LS6T SAT

Instruction Manual MTX-8485 MRX-8485 Four Channel Video Multiplexer with Bi-directional Data

EVT-AH16-VT2Q. 1U Rack-Mount 16-Channel Active Balun Hub. Manual

Using the USB Output Port to Charge a Device

KRAMER ELECTRONICS LTD. USER MANUAL MODELS: SPK-C612 Closed-back Ceiling Speakers SPK-C412 SPK-C411. P/N: Rev 1

LOW NOISE AMPLIFIER LN4000 OPERATING MANUAL THIS AMPLIFIER IS FOR RECEIVER ONLY. DO NOT USE WITH TRANSMITTER!

CURRENT SENSING 12VOLT TRIGGER CS12V

Manual and User Guide

HARDSCAPE SUBWOOFER INSTRUCTION MANUAL HS12T SUB

Series 500. Owner s Manual. Analog Transmitters by Data Industrial. Data Industrial. Data Industrial 2/95 PN 72806

JAMP-700HC06-SGP. Installation and Operation Instructions. ROKKER XXRP 700w Amplifier Kit For Harley Street Glide with Lower/Rear Speakers

CONCERT-1 CONCERT-2. Instrument DI. The World s Finest Transformers

AMERITRON RCS-12 AUTOMATIC ANTENNA SWITCH

60s - Spring Tank 70s - Electronic Plate (solid state) 80s - Studio Rack Hall. 61 harm 63 tube 65 photo. 60s 70s 80s DECAY TREMOLO BYPASS REVERB

A-16D A-Net Distributor

SIR-WRR1. User's Guide SIRIUS Echo Antenna. Signal Repeater System Accessory

ST-CCTV-VBAC16 16-Channel Active UTP Video Receiver

32 CHANNEL SELECTABLE CH MHZ DOWN VOLUME

One Shelf, Wall Mounted A/V Component Stand Installation Guide Model: EX101SS

Instruction Manual MX-480 Bi-directional Multi-Protocol Data

léìë=on ëpm=fåíéöê~íéç=^ãéäáñáéê lïåéêdë=j~åì~ä êéëçäìíáçå

AMP-13 OPERATOR S MANUAL

Transcription:

VideoEase Component Video Hub (500250, 500251, 500252, 500253) Installation Guide P/N: 94-000382-B, SE-000581-B

Copyright Notice : Copyright 2006-2007 MuxLab Inc. All rights reserved. Printed in Canada. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without prior written permission of the author. Trademarks : MuxLab and VideoEase are registered trademarks of MuxLab Inc. Page 2

Table of Contents 1. Overview...4 1.1. Description...4 1.2. Features...4 2. Technical Specifications...5 3. Installation Procedure...7 3.1. Parts List...7 3.2. Product Overview...7 3.3. Pre-Installation Checklist...8 3.4. Physical Installation...8 3.5. Installation Procedure...9 3.6. Cascading...13 4. Troubleshooting...15 5. Product Warranty Policy...17 Page 3

1.1. Description 1. Overview The VideoEase Component Video Hub allows one (1) full component video (YPbPr/RGB) source and one (1) digital or analog audio video source to be distributed up to eight (8) or sixteen (16) destinations depending on the model for more cost-efficient cabling. The 500250 supports up to eight (8) ports. The 500252 supports up to sixteen (16) ports. Applications include; Digital signage, Boardroom systems, Multi-room systems, Classroom training, Retail systems. 1.2. Features Modular RJ45 on input and output Cascadable up to two (2) levels with other hubs Supports 480i/p up to 1,000 ft (305m) via Cat5 Supports 720p/1080i/p up to 500 ft (152m) via Cat5 Supports digital or analog audio on fourth twisted pair Configuration switch to support digital audio or analog audio Ground loop isolation on every port Integrates seamlessly with MuxLab component video baluns Page 4

2. Technical Specifications Environment Devices Transmission Component baseband video (YPbPr/RGB) and Digital Audio DVD players, DVR, AV matrix switchers, DLP projectors, plasmas, monitors, home theatre. Transparent to the user. 3 db Bandwidth Video: DC to 77 MHz. Digital Audio: DC to 52MHz Analog Audio: 20 to 20kHz Insertion Loss (differential) Video: -0.8 db @ 4 MHz Digital Audio: -1.26 db @ 4 MHz. Analog Audio: 1 db @ 4 MHz. Video Return Loss Common Mode Rejection Input: balanced. Output: balanced -23dB @ 4 MHz. Video: Greater than 40 db over the frequency range. Digital Audio: Greater than 31.5 db over the frequency range Analog Audio: Greater than 60 db @ 1 KHz; Greater than 40 db over the frequency range. Crosstalk Immunity Total Harmonic Distortion Max. Distance via Cat 5 Twisted Pair (UTP)* -60 db @ 4 MHz Analog Audio: Less than 0.007% @ 1KHz. Component Video (YPbPr): 480i/p: 1,000 ft (305m) * 720p and 1080i: 500 ft (152m) * Digital Audio: 600 ft (182m) * Analog Audio: 3.250 ft (990m) * *Measured between Source (ie;dvd) and Destination (ie;monitor) with Hub placed anywhere between the source and destination Compatible Baluns 500000, 500002, 500009, 500020, 5000021, 500050, 500051, 500052, 500053 Cascadability Ground Loop Isolation Cable UTP Up to two (2) levels. Ground loop isolation on every port. 24 gauge or lower solid copper twisted pair wire impedance: 100 ohms at 1 MHz. Cat 3 or better. Page 5

Connectors Source Input: One (1) RJ45S on rear panel Looping Output: Distribution Outputs: One (1) RJ45S on rear panel Eight (8) or sixteen (16) RJ45S on front panel RJ45 Pin Configuration Reverse Polarity Sensitive Red (Pr) : Green (Y) : Blue (Pb) : Audio : Pins 7 [R] & 8 [T] Pins 3 [R] & 6 [T] Pins 1 [R] & 2 [T] Pins 4 [R] & 5 [T] Configuration Switch LED Diagnostics Sets hub to support digital or analog audio on fourth twisted pair. Factory default: analog audio. Power (green), Video Sync (green), Digital Audio Sync (green): Power Supply External AC: 110V and 220/240V DC: 12VDC, 1.25A (8-port model) or 2.5A (16-port model). Temperature Operating: 0º to 40º C. Storage:-20º to 85º C. Humidity: up to 95% non-condensing. Dimensions 500250/500251: 9.125 x 6.75 x 1.75 (23.18 cm x 17.15 cm x 4.45 cm) 500252/500253: 19 x 6.75 x 1.75 (48.26 cm x 17.15 cm x 4.45 cm) Weight 500250/500251: 3.3 lbs (1.5 kgs) 500252/500253: 5.5 lbs (2.5 kgs) Compliance Warranty Order Information FCC, CE-EMC Directive 89/336/EEC, RoHS, WEEE 2 years 500250 Component Video Hub, 8 Ports, 110V 500251 Component Video Hub, 8 Ports, 220/240V 500252 Component Video Hub, 16 Ports, 110V 500253 Component Video Hub, 16 Ports, 220/240V Page 6

3.1. Parts List 3. Installation Procedure The Component Video Hub comes with the following parts. Please verify that all pieces are present before proceeding. Base Unit External Power Supply 12VDC/1.25A (500250, 500251) or 12VDC/2.5A (500252, 500253) Rubber stand-offs (500250, 500251 only) Installation Guide 3.2. Product Overview The external connections and diagnostics of Component Video Hub are detailed in the following diagrams. Please familiarize yourself with them before installing the unit. Component Video Hub PWR Video Digital Audio Figure 1: Component Video Hub 8 Ports (500250, 500251) Front panel Component Video Hub Video Digital PWR Audio Figure 2: Component Video Hub 16 Ports (500252, 500253) Front panel Power 12VDC 1.25A Analog Digital Audio Audio Input Cascade RJ45 Pin Configuration Output Green (Y) 3 [R] & 6 [T] Blue (Pb) 1 [R] & 2 [T] Red (Pr) 7 [R] & 8 [T] Audio 4 [R] & 5 [T] Figure 3: Component Video Hub Rear panel (all models) Page 7

3.3. Pre-Installation Checklist The Component Video Hub provides a centralized component video distribution center via copper twisted pair cabling. 1. The Component Video Hub is typically installed in a remote telecom room and is connected to the component video source and display devices via Cat5 twisted pair. MuxLab component video baluns are installed at each component video devices to support the connection to the hub via Cat5 cable. 2. For optimum performance and to support HDTV (720p, 1080i/p) resolution, the Component Video Hub is used in conjunction with MuxLab s passive Component Video Baluns (p/ns 500050, 500051, 500052, 500053). 3. The Component Video Hub will also work with third party vendor baluns, providing the pin configuration and signal polarity are compatible. However, performance specifications may be affected. 3.4. Physical Installation The Component Video Hub has two models; 8-port desktop (500250, 500251) and 16-port rack-mount (500252, 500253). 1. If the 8-port hub is being installed on a desk, select the final destination for the product and install the unit on a desk or shelf as shown below. Figure 5: 8-port desktop installation 2. If the 16-port hub is being installed, select the final destination for the product and install the unit using standard rack-mount screws. Page 8

Figure 6: 16-port rack-mount installation 3.5. Installation Procedure The Component Video Hub is available in 8-port (500250, 500251) and 16-port (500252, 500253) versions. In order to install the product, please follow the steps below: 1. Install the Component Video Hub in its final location by performing steps 1 or 2 listed in the previous section. 2. Ensure that the power is turned off on the component video source and displays. 3. If audio will be transmitted along with video, set the hub to digital or analog audio by sliding the switch on the rear panel to the appropriate position as shown in the diagram below. The factory default setting is analog audio. 4. In order to distribute component video (YPbPr/RGB) and audio (optional), one (1) Component Video Balun must be connected at the component video source and at each component video display. To install the baluns, perform the following steps (5, 6 and 7): 5. Identify the pin configuration of the baluns. Three (3) twisted pairs are required for video and one (1) twisted pair is required for optional digital audio. The pin configuration follows the EIA/TIA 568A/B standard. The Component Video Baluns are reverse polarity sensitive. Please ensure that wiring is straight-through (Ring to Ring, Tip to Tip). 6. Plug one (1) Component Video/Digital Audio Balun (500050, 500051) or Component Video/Analog Audio Balun (500052, 500053) into the Page 9

component video coaxial cable output of the video source according to the color code of the RCA cable leads. 7. Connect a Component Video/Digital Audio Balun (500050, 500051) or Component Video/Analog Audio Balun (500052, 500053) to each component video display. 8. Complete the connection between the component video source and the Component Video Hub using standard straight-thru Cat5 twisted pair cable and connecting hardware, terminated on RJ45 plugs at both ends. Ensure that there are no split pairs or taps. 9. Complete the connection between the hub and each component video display using standard straight-thru Cat5 twisted pair cable and connecting hardware, terminated on RJ45 plugs at both ends. Ensure that there are no split pairs or taps. 10. If audio is to be connected (optional), connect an RCA lead between each Component Video Balun and the audio equipment at both ends. 11. Connect the external 12VDC power supply to the hub and plug the power supply into an AC power outlet. If power is present, then the green power LED will be ON. 12. Power-on the component video equipment. Check the image quality and refer to the troubleshooting table below if the image quality is unsatisfactory. Page 10

13. The following diagrams show a couple of typical configurations. Figure 4: Typical Configuration Component Video and Digital Audio Figure 5: Typical Configuration Component Video and Digital Audio Page 11

Figure 6: Typical Configuration Component Video and Analog Audio Page 12

3.6. Cascading In order to drive more displays, the Component Video Hub may be cascaded with another hub. In order to optimize the image quality, it is recommended to cascade up to two (2) levels only as shown in the following diagrams. Figure 6: Cascading one hub Figure 7: Cascading Multiple Hubs Page 13

In order to cascade two hubs together, connect a Cat5 straight-through cable between the Output Port (regular or cascade) of the source hub to the Input Port of the second hub as shown in the following diagram. Figure 8: Cascade Hub Cabling Page 14

4. Troubleshooting The following tables describe some of the symptoms, probable causes and possible solutions in respect to the installation of the Component Video Hub. If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-5228 (toll-free in North America) or (+1) 514-905-0588 (International). Video Power LED Video LED Probable Causes Possible Solutions No image OFF OFF Power off. Check power supplies of Component Video equipment. No image ON ON Wrong pin configuration. Check pin configuration and verify straight-thru wiring. No image ON OFF No continuity in video link. Verify cable continuity between pairs of baluns. No image ON ON Improper connection. Swapped pairs. Check that baluns are connected to correct video inputs and outputs. Picture distorted ON ON EMI interference. Split pair. Check that wiring is not too close to transformers and lighting ballasts. Check if the UTP pairs are not split. Wrong colors ON ON Reversed polarity. Check wiring and ensure straight-through polarity. Loss of brightness Loss of color Smearing Horizontal upward moving bands ON ON Exceeded distance/bandwidth specifications. Lower grade UTP cable is introducing high losses. ON ON Ground loop problem between one or more devices. Check DC loop resistance and verify if distance spec is exceeded. Reduce cable length or eliminate highloss components. Replace cable by higher grade. Consecutively turn off other video sources to determine which video source is the cause of interference. Install RGB ground loop blockers at the source or displays. Page 15

Digital Audio Digital Audio LED Probable Causes Possible Solutions No audio OFF Power off. Check power supplies of the audio equipment. No audio ON Wrong pin configuration. Check pin configuration and verify straightthru wiring. No audio ON No continuity in video link. Verify cable continuity between pairs of baluns. No audio ON Improper connection Swapped pairs. Check that baluns are connected to correct video inputs and outputs. Missing channels ON Cabling problem between the decoder/amp and the audio speakers. Check audio speaker cabling. Noise, static ON EMI interference. Check that wiring is not too close to transformers and ballasts. Noise, static ON Distance exceeded or unusual cable attenuation. Check cable distance and cable grade. When contacting your nearest MuxLab dealer or MuxLab Technical Support please have the following information ready: Unit model number. List of tests performed. Cabling lay-out. Include model of component video source and receiver, cable length and type. Description of problem. Page 16

5. Product Warranty Policy Items under warranty - Company Policy MuxLab guarantees its products to be free of defects in manufacturing and workmanship for the warranty period from the date of purchase. If this product fails to give satisfactory performance during this warranty period, MuxLab will either repair or replace this product at no additional charge, except as set forth below. Repair and replacement parts will be furnished on an exchange basis and will be either reconditioned or new. All replaced parts and products become the property of MuxLab. This limited warranty does not include repair services for damage to the product resulting from accident, disaster, misuse, abuse, or unauthorized modifications or normal decay of battery driven devices. Batteries if included with the product are not covered under this warranty. Limited warranty service can be obtained by delivering the product during the warranty period to the authorized MuxLab dealer from whom you purchased the product, or by sending it to MuxLab. MuxLab will not accept any such product for repair without a Return Material Authorization number (RMA#) issued by its Customer Service Department and a proof of purchase date. If this product is delivered to MuxLab by mail, you agree to assume risk of loss or damage in transit, to prepay shipping charges to the warranty service location, and to use the original shipping container or equivalent. THE ABOVE LIMITED WARRANTY IS THE ONLY WARRANTY COVERING YOUR MUXLAB PRODUCT. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER, YOUR SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED FOR ABOVE. IN NO EVENT SHALL MuxLab BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING ANY LOSS OF PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF MUXLAB OR AN AUTHORISED MuxLab DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; NOR WILL MUXLAB BE LIABLE FOR ANY CLAIM BY ANY OTHER PARTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. Warranty Periods Any product found to be defective within three (3) months of invoice, including one (1) month shelf life, may be returned for replacement by a new unit or a satisfactory repair within one (1) month of receiving any returned product. The customer must provide MuxLab with the serial number and proof of purchase of the defective unit being returned. All R.M.A. s issued are subject to inspection by MuxLab, and will be returned to customer if not properly package units must be returned in original container or equivalent. MuxLab will not accept any such product for repair without an authorization for its Technical Support department and without a return authorization number issued by MuxLab Customer Service department. For credit & replace R.M.A., customer will be liable to pay replacement invoice if defective products are not returned. Product more than six months old, including shelf life. The defective unit must be returned prepaid to MuxLab and then the unit will be repaired or if repair is not possible, replaced by an equivalent unit and returned to the customer within one (1) month of receiving any returned product. There is no charge for repair (parts and labor) during the full warranty period. Items Defective and not under Warranty For products which are no longer under warranty the policy is repair and return. An amount of 25% of the products published list price at the time of purchase will be charged. Customer must issue a purchase order to cover the cost of repair. Each unit will be returned to the customer within one (1) month from receipt of the unit by MuxLab. The defective unit must be returned prepaid to MuxLab. The repaired unit will be returned to the customer FOB MuxLab. The repaired unit has a 90 day warranty. Page 17

Page 18

Page 19

Page 20

MuxLab Inc. 8114 Trans Canada Hwy, St. Laurent, Quebec, Canada, H4S 1M5 Tel.: +1 (514) 905-0588 Fax: +1 (514) 905-0589 Toll Free (North America): 877 689-5228 URL: www.muxlab.com E-mail: videoease@muxlab.com Page 21